[444134] [Cesa06] [Fox Valley] [Unreachable Devices on Site]

Incident Report for WiscNet

Resolved

Connection was re-established after the SFP at the site router outbound interface was replaced with a spare unit. WiscNet service team will work with Travis to replace the SFP with a permanent solution as soon as possible.

Posted Jul 16, 2018 - 08:27 CDT

Identified

A WiscNet engineer will be in contact with you shortly to further assist in resolving this issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net

Posted Jul 14, 2018 - 12:33 CDT

Investigating

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net

Posted Jul 14, 2018 - 06:49 CDT

This incident affected: CESA 6.