[362770] [Lake Holcombe School District] [Holcombe, WI] [Seeing site as unreachable]

Incident Report for WiscNet

Resolved

Greetings,

Power has restored to the router. All alarms have cleared in monitoring. Please resume normal operations.

Posted May 16, 2017 - 20:06 CDT

Investigating

Notification of an unplanned event effecting your institution:

The WiscNet NOC has received alarms for our device at your site. We are currently seeing all interfaces for our device as unreachable at your location. This can sometimes indicate that there is no power to the device on site. Can you please verify power and equipment on site and update the WiscNet NOC at 608-442-6761, option 1 or via email at noc_support@wiscnet.net.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net

Posted May 16, 2017 - 19:27 CDT

This incident affected: Lake Holcombe School District.