WiscNet Status - 527167 - Johnson Creek, Albany, Blackhawk, Monticello, Pecatonica, Wisc heights

527167 - Johnson Creek, Albany, Blackhawk, Monticello, Pecatonica, Wisc heights - Member sites down

Incident Report for WiscNet

Resolved

This incident has been resolved.

Posted Jul 01, 2020 - 23:45 CDT

Monitoring

We see all of these services have remained up and stable since the incident on 06/18/2020. RFO from our partner provider indicates this outage was due to a VLAN issue
that caused a loop in their network. This was corrected and all services were restored as of 8:18PM on 06/18/2020.

If you have any questions, please do not hesitate to contact the WiscNet NOC.

608-442-6761 option 1
noc@wiscnet.net

Posted Jul 01, 2020 - 23:19 CDT

Identified

Notification of an unplanned event affecting your institution:

Please be advised the WiscNet NOC has seen all sites become reachable. Can you please verify that your services have been restored.
Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

Posted Jun 18, 2020 - 21:57 CDT

Investigating

Notification of an unplanned event affecting your institution:

Please be advised the WiscNet NOC is currently seeing your site as unreachable. We are currently engaging our partner provider for further investigation. In the mean time
if you are aware of any on going power events impacting your location please notify the WiscNet NOC.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

Posted Jun 18, 2020 - 18:20 CDT

This incident affected: Albany School District, Black Hawk School District, Johnson Creek School District, Monticello School District, Pecatonica Area School District, and Wisconsin Heights School District.