Monitoring - We got some good news today. The issue with packet loss has been identified and resolved. The root cause was broadcast storms caused by duplicate VLAN configuration during circuit migration. We were informed that the processes have been revised so that the issue won't happen again. We will continue to monitor and report issues to TEACH network technicians and engineers if they continue. This page will be set to Monitoring over the weekend, then resolved if not other issues persist. As always, please let out Support Team at WiscNet know if you have any issues with your connections by emailing us at support@wiscnet.net or calling us at 608-442-6761 option 2. Thank you for your patience!
Apr 18, 2024 - 13:54 CDT
Update - We are continuing to investigate this issue.
Apr 11, 2024 - 16:38 CDT
Update - We continue to be on hold to hear back from AT&T and partners regarding this issue. They continue to go through the core routers investigating configuration. Again, if you are experiencing problems please let us know right away by contacting our Support Team at 608-442-6761, option 2 or email us at support@wiscnet.net. At this point, the packet loss doesn't appear to be impacting performance, so we want to make sure that it is still the case.
Apr 11, 2024 - 10:04 CDT
Update - We are continuing to investigate this issue.
Apr 09, 2024 - 11:20 CDT
Investigating - We have not heard back any updates from our partners on this issue.
Please reply to the NOC with the current status of Farmington Elementary.
Thank you,
Apr 18, 2024 - 11:37 CDT
Update - No customer update received at this time.
Apr 18, 2024 - 06:30 CDT
Update - Ticket pending the customer to provide an update.
Apr 18, 2024 - 02:46 CDT
Update - Ticket returned for followup. No new updates have been received from the customer at this time.
Apr 18, 2024 - 02:13 CDT
Update - We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 17, 2024 - 15:52 CDT
Update - We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 16, 2024 - 20:47 CDT
Update - We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 16, 2024 - 12:59 CDT
Monitoring - We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 16, 2024 - 09:39 CDT
Update - We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 12, 2024 - 17:12 CDT
Update - We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 12, 2024 - 13:58 CDT
Update - We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 12, 2024 - 10:49 CDT
Update - We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 12, 2024 - 07:29 CDT
Update - na
Apr 12, 2024 - 04:11 CDT
Update - We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 12, 2024 - 00:39 CDT
Update - We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 11, 2024 - 20:59 CDT
Update - We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 11, 2024 - 20:43 CDT
Update - We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 11, 2024 - 13:36 CDT
Identified - We are waiting for your update on this outage at the Elementary location.
Wiscnet NOC
Apr 10, 2024 - 17:59 CDT
Update - We are waiting for your update on this outage at the Elementary location.
Apr 10, 2024 - 00:35 CDT
Update - .
Apr 09, 2024 - 21:08 CDT
Update - .
Apr 09, 2024 - 20:08 CDT
Update - Greetings,
The NOC has confirmed that at this time we only have visibility to the High School location and have never had visibility to the Elementary location. It has been confirmed you have contacted GLS and that pursuing updates from them is the best option to restore the Elementary School. The NOC can assist with following up as needed, but at this time GLS must be the ones to restore the Elementary location.
Thank you,
Apr 09, 2024 - 15:38 CDT
Update - Greetings,
The NOC has confirmed that at this time we only have visibility to the High School location and have never had visibility to the Elementary location. It has been confirmed you have contacted GLS and that pursuing updates from them is the best option to restore the Elementary School. The NOC can assist with following up as needed, but at this time GLS must be the ones to restore the Elementary location.
Thank you
Apr 09, 2024 - 09:17 CDT
Update - Greetings,
Further investigation is in progress at this time. Updates will be provided as new information is available.
Apr 09, 2024 - 08:49 CDT
Update - Greetings.
At this time, we are holding for a tech to visit the Farmington Elementary school tomorrow morning (04/09/2024) to perform further troubleshooting onsite. We will hold this case.
Apr 08, 2024 - 23:41 CDT
Monitoring - The NOC observed a Link Between r-hut5-hub and r-milwaukee809-isp Down alarm. The NOC confirmed the alarms have cleared. Resolving and monitoring for 24 hours
Apr 18, 2024 - 03:45 CDT
Update - alarms have cleared. Resolving and monitoring for 24 hours.
Apr 18, 2024 - 03:44 CDT
Update - The WiscNet NOC is currently seeing the link between r-hut5-hub and r-milwaukee809-isp as down. Traffic is currently being passed on an alternate route. Our engineers are investigating and will provide additional information as soon as it is available. Thank you.
Please contact the WiscNet NOC if you have any further questions.
Investigating - The WiscNet NOC is currently seeing the link between r-hut5-hub and r-milwaukee809-isp as down. Traffic is currently being passed on an alternate route. Our engineers are investigating and will provide additional information as soon as it is available. Thank you.
Please contact the WiscNet NOC if you have any further questions.
We received a call indicating that your service is being impacted by DDOS related activity. Our engineers are investigating and will provide additional information as soon as it is available. Thank you.
Apr 16, 2024 - 14:56 CDT
The NOC is seeingyour service as restored, and the devices on site are reachable. This case will be placed in a resolved state. Please reach out if you have further issues.
Thank you!
Apr 05, 2024 - 09:43 CDT
Update - Greetings,
Our partner has advised that a dispatch has been arranged. Technician Chad Otis will be dispatched to the site. ETA is tomorrow 04/05 at 09:00 local time.
Please contact the WiscNet NOC if you have any further questions. Thank you,
Update - The WiscNet NOC continues to follow up with the carrier for updates and escalate regularly. They informed us that at 9:30am CT their partner provider was seeing two way traffic and the connected equipment. After that TEACH requested NCR dispatch at 1PM CT. They are currently awaiting field engineer assignment.
As further information is provided, we will update you accordingly.If you have any questions, please do not hesitate to contact the WiscNet NOC.
Devices at Goodman-Armstrong Creek School District are unreachable. Please be advised that you may receive communication from a local telecom provider in an attempt to restore your services. Assisting these providers will help in returning your internet services to normal operation.
If you have any questions, please do not hesitate to contact the WiscNet NOC. 608-442-6761 option 1 noc@wiscnet.net
Apr 04, 2024 - 01:32 CDT
Update - Greetings,
The WiscNet NOC continues to follow up with the carrier for updates and escalate regularly. At this time there is no additional information to share. The carrier has advised that this issue is being investigated by a higher level team. As further information is provided, we will update you accordingly.
Apr 03, 2024 - 23:58 CDT
Update - .
Apr 03, 2024 - 22:17 CDT
Investigating - Greetings,
The WiscNet NOC continues to follow up with the carrier for updates and escalate regularly. At this time there is no additional information to share. The carrier has advised that this issue is being investigated by a higher level team. As further information is provided, we will update you accordingly.
Thank you,
Apr 03, 2024 - 20:27 CDT
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Today
Altoona City
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90 days ago
100.0
% uptime
Today
City of Fond du Lac
Operational
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Operational
Fond du Lac School District
Operational
Fontana J8 School District
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?
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90 days ago
100.0
% uptime
Today
Jefferson County
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Jefferson School District
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Johnson Creek Elementary
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90 days ago
100.0
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Today
Laona School District
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90 days ago
100.0
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Today
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Major Outage
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90 days ago
100.0
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Today
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90 days ago
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Today
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100.0
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Today
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90 days ago
100.0
% uptime
Today
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Major Outage
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90 days ago
99.47
% uptime
Today
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90 days ago
100.0
% uptime
Today
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90 days ago
100.0
% uptime
Today
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Operational
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Operational
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Operational
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Operational
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Operational
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Operational
Wisconsin Center District
Operational
90 days ago
100.0
% uptime
Today
Wisconsin Center for the Blind and Visually Impaired
Operational
Wisconsin Dells School District
Operational
Wisconsin Department of Military Affairs
Operational
State of Wisconsin Dept of Public Instruction
Operational
Wisconsin Department of Transportation
Operational
Wisconsin Economic Development Corporation - Madison
Operational
Wisconsin Economic Development Corporation - Milwaukee
Operational
Wisconsin Heights School District
Operational
Northwood Technical College
Operational
State of Wisconsin Investment Board
Operational
Wisconsin Lutheran College
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Wisconsin Lutheran High School
Operational
Wisconsin School for the Deaf
Operational
State of Wisconsin
Operational
Wisconsin Technical College System
Operational
Wisconsin Valley Library Service
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Wonewoc-Union Center School District
Operational
Woodruff J1 School District
Operational
Wrightstown Community School District
Operational
Wisconsin Regional Peering
Operational
MERIT Network
Operational
Pennsylvania State University
Operational
SysNet
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Indiana Giga POP
Operational
Northwestern University
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University of Chicago
Operational
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NorthernLights GigaPOP
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KINBER
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MOREnet
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MERIT
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KINBER
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Iowa State University
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Spectrum technicians are performing a fiber replacement and repair activity in the Monroe School District area. Affected Sites are expected to be down for up to 300 minutes during this window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 05, 2024 - 13:41 CDT
Spectrum technicians will be performing fiber replacements and upgrades in the Monroe School District. Affected sites should expect down times of up to 300 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 05, 2024 - 14:02 CDT
Spectrum technicians will be performing fiber replacements and upgrades in the Monroe School District. Affected sites should expect down times of up to 300 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 05, 2024 - 14:05 CDT
Spectrum technicians will be performing fiber replacements and upgrades in the Monroe School District. Affected sites should expect down times of up to 300 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 05, 2024 - 14:07 CDT
Spectrum engineers will be conducting equipment maintenance during this window. All affected members should expect a downtime of up to 30 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 01, 2024 - 15:24 CDT
Spectrum techicians will be performing fiber replacement and repairs in the Monroe School District. Affected sites will be down for up to 300 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 05, 2024 - 13:57 CDT
Update -
This maintenance activity has been rescheduled from 4/10/24 to
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 2024 - 12:17 CDT
Update -
Spectrum Enterprise technicians will be performing the replacement of a fiber enclosure. Affected sites can expect up to 300 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 2024 - 00:00 CDT
Scheduled -
Spectrum Enterprise technicians will be performing the replacement of a fiber enclosure. Affected sites can expect up to 300 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Mar 22, 2024 - 14:54 CDT
Charter has requested a three evening maintenance window for a fiber enclosure replacement in Madison. This is night one of that activity. Affected sites should expect downtime of up to 5 hours for this work.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 11, 2024 - 12:12 CDT
Update -
This maintenance has been rescheduled from its original date to 4/30/24.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 2024 - 12:21 CDT
Update -
Spectrum Enterprise technicians will be performing the replacement of a fiber enclosure. Affected sites can expect up to 300 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 2024 - 00:00 CDT
Scheduled -
Spectrum Enterprise technicians will be performing the replacement of a fiber enclosure. Affected sites can expect up to 300 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Mar 25, 2024 - 09:20 CDT
Charter has requested a three evening maintenance window for a fiber enclosure replacement in Madison, WI. This is the second of three windows. Affected sites can expect an outage of up to five hours.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 11, 2024 - 12:20 CDT
Update -
A second reschedule notification has corrected an error in the original notification. The new reschedule date is 5/2/24.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 2024 - 12:35 CDT
Update -
This maintenance has received a reschedule notification, moving the window to 5/1/24.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 2024 - 12:25 CDT
Scheduled -
Spectrum Enterprise technicians will be performing the replacement of a fiber enclosure. Affected sites can expect up to 300 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Mar 25, 2024 - 09:22 CDT
Update -
This maintenance has been rescheduled to take place on 5/2/24. All other information remains the same.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 2024 - 12:40 CDT
Scheduled -
Spectrum Enterprise technicians will be performing the replacement of a fiber enclosure. Affected sites can expect up to 300 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Mar 22, 2024 - 14:58 CDT
Charter has requested a three evening maintenance window for a fiber enclosure replacement in Madison, WI. This is the third of three windows. Affected sites can expect an outage of up to five hours.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 11, 2024 - 12:25 CDT
Spectrum technicians will be performing an operating system upgrade for the La Crosse School District. Affected sites can expect an outage of up to 15 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Apr 11, 2024 - 13:56 CDT
Completed -
The scheduled maintenance has been completed.
Apr 18, 23:59 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 00:00 CDT
Update -
WiscNet engineers will be will be performing the transition to the TEACH network during this window. All affected members should expect a downtime of approximately 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 17, 23:45 CDT
Scheduled -
WiscNet engineers will be will be performing the transition to the TEACH network during this window. All affected members should expect a downtime of approximately 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 17, 16:13 CDT
Update -
The WiscNet NOC is currently seeing the router onsite reachable once more. Please verify power and service restoration as soon as possible. Thank you.
Apr 17, 04:39 CDT
Update -
The WiscNet NOC is currently seeing the router onsite reachable once more. Please verify power and service restoration as soon as possible. Thank you.
Apr 17, 02:56 CDT
Investigating -
The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment on site and report back to us for further investigation into the issue.
Please contact the WiscNet NOC if you have any further questions.
Investigating -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
Completed -
The scheduled maintenance has been completed.
Apr 16, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 00:00 CDT
Update -
Spectrum has informed us of an OS upgrade maintenance for the McFarland School District. Affected sites can expect to see service interruption of up to 120 minutes during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 15, 23:45 CDT
Update -
Spectrum has informed us of an OS upgrade maintenance for the McFarland School District. Affected sites can expect to see service interruption of up to 120 minutes during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 15, 00:00 CDT
Scheduled -
Spectrum has informed us of an OS upgrade maintenance for the McFarland School District. Affected sites can expect to see service interruption of up to 120 minutes during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Mar 18, 11:19 CDT
Completed -
The scheduled maintenance has been completed.
Apr 16, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 00:00 CDT
Update -
Spectrum has informed us of an OS upgrade maintenance for the Campbellsport District. Affected sites can expect to see service interruption of up to 120 minutes during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 15, 23:45 CDT
Update -
Spectrum has informed us of an OS upgrade maintenance for the Campbellsport District. Affected sites can expect to see service interruption of up to 120 minutes during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 15, 00:00 CDT
Scheduled -
Spectrum has informed us of an OS upgrade maintenance for the Campbellsport District. Affected sites can expect to see service interruption of up to 120 minutes during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Mar 18, 11:13 CDT
Resolved -
We have received confirmation that techs hare hands off and repairs have been completed. Alarms have remained clear with no further trouble seen since repairs were completed.
Please let us know if any further assitances is needed.
Apr 13, 01:00 CDT
Monitoring -
We have received confirmation that techs hare hands off and repairs have been completed. Alarms have remained clear with no further trouble seen since repairs were completed.
Please let us know if any further assitances is needed.
Apr 12, 00:29 CDT
Update -
We are now seeing alarms clear and our backbone connections are up, however, we have not yet had confirmation that techs are hands off and repairs are fully complete.
We will update again once we confirm works have finished.
Apr 11, 23:10 CDT
Update -
The NOC received an update from the provider. Fiber splicing has started. ETR is still 12:00AM CST.
We will continue to provide updates as they are received.
Apr 11, 21:29 CDT
Update -
The NOC received an update from the provider. Splicers are currently on site and are prepping for repairs. They have provided an ETR of 12:00AM CST.
We will continue to provide updates as they are received.
Apr 11, 20:32 CDT
Update -
Fiber splicing will be taking place shortly. Current ETR is roughly midnight but we will continue to follow up with field techs to supply the latest updates as they become available.
Apr 11, 19:59 CDT
Update -
Work remains ongoing to expose the damaged fibers. The ETA for the splicers to arrive onsite remains between 19:00 and 20:00 CDT.
We will continue to follow up for further updates on repairs.
Apr 11, 18:39 CDT
Investigating -
The NOC received an update from the provider.
Construction crews are on site and are digging to expose the fiber. The early estimate is that it will be between 7 and 8 PM before splicers are able to start. An ETR is not yet available.
We will continue to follow up if updates are not received.
Apr 11, 16:48 CDT
Completed -
The scheduled maintenance has been completed.
Apr 12, 15:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 09:00 CDT
Update -
WisDOT contractors will be performing fiber splicing activities within an active splice case. This work is not expected to cause any service interruptions, however, potentially affected sites are being sent this informational communication.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 12, 08:45 CDT
Update -
WisDOT contractors will be performing fiber splicing activities within an active splice case. This work is not expected to cause any service interruptions, however, potentially affected sites are being sent this informational communication.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 11, 09:00 CDT
Scheduled -
WisDOT contractors will be performing fiber splicing activities within an active splice case. This work is not expected to cause any service interruptions, however, potentially affected sites are being sent this informational communication.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 8, 09:01 CDT
At this time the Wiscnet NOC observes all related alarms have cleared and connectivity to all affected members has been confirmed.
This ticket will now be Resolved and monitored for an additional 24 hours to confirm stability.
Apr 12, 12:00 CDT
Update -
Greetings,
At this time the Wiscnet NOC observes all related alarms have cleared and connectivity to all affected members has been confirmed.
This ticket will now be Resolved and monitored for an additional 24 hours to confirm stability.
Apr 11, 11:57 CDT
Monitoring -
Greetings,
At this time the Wiscnet NOC observes all related alarms have cleared and connectivity to all affected members has been confirmed.
This ticket will now be Resolved and monitored for an additional 24 hours to confirm stability.
If you experience any further trouble with your services, please feel free to reach out.
Apr 11, 03:04 CDT
Investigating -
Greetings,
We have received alarms indicating multiple Member sites are presently unreachable. Investigation is underway at this time and further updates will be posted as further information becomes available.
Affected Members : Adam's Friendship, Bowler, Kiel, Lodi, Menominee, Mishicot, Parkview, Portage, Sauk Prairie, and Westfield
Apr 11, 02:27 CDT
Resolved -
Greetings, At this time WiscNet NOC is seeing services have restored and no further issues exist. Our ticket will be resolved and if further assistance is required please reach out. Thank you
Apr 12, 10:00 CDT
Monitoring -
Greetings, At this time WiscNet NOC is seeing services have restored and no further issues exist. Our ticket will be resolved and if further assistance is required please reach out. Thank you
Apr 11, 09:39 CDT
Update -
.
Apr 10, 21:12 CDT
Investigating -
Greetings,
Beginning 04/10 19:04 CDT, the WiscNet NOC received alarms indicating that our equipment at your site is unreachable. Please assist our investigation into this event by verifying that equipment on site is powered on a properly cabled. The NOC will hold this case pending your response.
Please contact the WiscNet NOC if you have any further questions. Thank you,
Resolved -
All members members connections remain stable. The outage was caused by a broadcast storm caused by a loop in the network. Once this was resolved, we also saw improvements on widespread packet loss issue, which has been an ongoing issue for a small subset of members - we are tracking the packet loss issue on this Status Page: https://status.wiscnet.net/incidents/t7408mmn5gmq
Apr 11, 16:10 CDT
Monitoring -
The transport provider isolated multiple potential sources of the problem and corrected each. Their team and WiscNet observed sustained recovery of all affected sites. We will continue to monitor for stability and will re-engage with the provider if issues resurface.
Apr 5, 23:30 CDT
Identified -
The transport provider has identified an issue on their network causing a core interface to shutdown, they are attempting to resolve the root cause.
Apr 5, 19:27 CDT
Update -
Changed the status to critical, added sites which needed components created. Noting GLS (TEACH Network NOC) has ticket 10137563 open for this incident. We are working with GLS and AT&T to identify the issue and will provide updates as they become available.
Apr 5, 16:01 CDT
Investigating -
WiscNet is investigating an outage impacting a large number of members. A cause has not yet been identified, but all affected members connect using the TEACH network. We will provide updates here as we get more information.
Apr 5, 15:45 CDT
Completed -
The scheduled maintenance has been completed.
Apr 11, 15:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 09:00 CDT
Update -
WisDOT contractors will be performing fiber splicing activities within an active splice case. This work is not expected to cause any service interruptions, however, potentially affected sites are being sent this informational communication.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 11, 08:45 CDT
Update -
WisDOT contractors will be performing fiber splicing activities within an active splice case. This work is not expected to cause any service interruptions, however, potentially affected sites are being sent this informational communication.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 09:00 CDT
Scheduled -
WisDOT contractors will be performing fiber splicing activities within an active splice case. This work is not expected to cause any service interruptions, however, potentially affected sites are being sent this informational communication.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 8, 08:54 CDT
Completed -
The scheduled maintenance has been completed.
Apr 11, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 22:00 CDT
Update -
WiscNet will be upgrading software on the WiscNet backbone router in Onalaska. Members connecting in Onalaska should expect a 10-15 minute outage starting at 10PM. The long maintenance window is in case there are any issues and the device has to be replaced.
Affected Sites: Altra Federal Credit Union Sparts School District Luther High School
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 21:45 CDT
Update -
WiscNet will be upgrading software on the WiscNet backbone router in Onalaska. Members connecting in Onalaska should expect a 10-15 minute outage starting at 10PM. The long maintenance window is in case there are any issues and the device has to be replaced.
Affected Sites: Altra Federal Credit Union Sparts School District Luther High School
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 9, 22:00 CDT
Scheduled -
WiscNet will be upgrading software on the WiscNet backbone router in Onalaska. Members connecting in Onalaska should expect a 10-15 minute outage starting at 10PM. The long maintenance window is in case there are any issues and the device has to be replaced.
Affected Sites: Altra Federal Credit Union Sparts School District Luther High School
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 8, 10:31 CDT
Completed -
The scheduled maintenance has been completed.
Apr 10, 16:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 15:30 CDT
Scheduled -
WiscNet will be performing network maintenance at Luther High School. Affected sites are expected to be down for up to 30 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 15:27 CDT
Completed -
The scheduled maintenance has been completed.
Apr 10, 15:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 09:00 CDT
Update -
WisDOT contractors will be performing fiber splicing activities within an active splice case. This work is not expected to cause any service interruptions, however, potentially affected sites are being sent this informational communication.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 10, 08:45 CDT
Update -
WisDOT contractors will be performing fiber splicing activities within an active splice case. This work is not expected to cause any service interruptions, however, potentially affected sites are being sent this informational communication.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 9, 09:00 CDT
Scheduled -
WisDOT contractors will be performing fiber splicing activities within an active splice case. This work is not expected to cause any service interruptions, however, potentially affected sites are being sent this informational communication.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 8, 08:43 CDT
Identified -
Notification of an unplanned event affecting your institution:
Member sites are currently affected by fiber repairs in the area being carried out by the provider. The provider has informed the NOC that repair activities will be complete by 06:00 CDT April 9, 2024.
Please contact the WiscNet NOC if you have any further questions.
Completed -
The scheduled maintenance has been completed.
Apr 10, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 00:00 CDT
Update -
Spectrum has informed us of an OS upgrade maintenance for the La Crosse School District. Affected sites can expect to see service interruption of up to 15 minutes during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 9, 23:45 CDT
Update -
Spectrum has informed us of an OS upgrade maintenance for the La Crosse School District. Affected sites can expect to see service interruption of up to 15 minutes during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 9, 00:00 CDT
Scheduled -
Spectrum has informed us of an OS upgrade maintenance for the La Crosse School District. Affected sites can expect to see service interruption of up to 15 minutes during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Mar 13, 11:01 CDT
Completed -
The scheduled maintenance has been completed.
Apr 10, 05:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 00:00 CDT
Update -
Spectrum Enterprise technicians will be performing the replacement of a fiber enclosure. Affected sites can expect up to 300 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 9, 23:45 CDT
Update -
Spectrum Enterprise technicians will be performing the replacement of a fiber enclosure. Affected sites can expect up to 300 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 9, 00:00 CDT
Scheduled -
Spectrum Enterprise technicians will be performing the replacement of a fiber enclosure. Affected sites can expect up to 300 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Mar 25, 09:16 CDT
Completed -
The scheduled maintenance has been completed.
Apr 10, 05:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 00:00 CDT
Update -
Spectrum Enterprise technicians will be performing the replacement of a fiber enclosure. Affected sites can expect up to 300 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 9, 23:45 CDT
Update -
Spectrum Enterprise technicians will be performing the replacement of a fiber enclosure. Affected sites can expect up to 300 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 9, 00:00 CDT
Scheduled -
Spectrum Enterprise technicians will be performing the replacement of a fiber enclosure. Affected sites can expect up to 300 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Mar 22, 14:49 CDT
Investigating -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
Completed -
The scheduled maintenance has been completed.
Apr 9, 15:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 09:00 CDT
Update -
WisDOT contractors will be working within an active splice case. There is no expected impact on available fibers, however potentially affected sites have been notified with this informational communication.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 9, 08:45 CDT
Update -
WisDOT contractors will be working within an active splice case. There is no expected impact on available fibers, however potentially affected sites have been notified with this informational communication.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 8, 09:00 CDT
Scheduled -
WisDOT contractors will be working within an active splice case. There is no expected impact on available fibers, however potentially affected sites have been notified with this informational communication.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 8, 08:25 CDT
Resolved -
The widespread issues with packet loss have been identified and resolved, with the exception of a smaller subset of members which will be tracked on a separate WiscNet page: https://status.wiscnet.net/incidents/t7408mmn5gmq.
WiscNet understands the root cause to be: broadcast loops were identified on different locations within the AT&T and TEACH networks borders. The broadcast loops were caused by migrated sites left with two active circuits (BadgerNet and TEACH). At this point, we will close this Status Page. If you are experiencing problems, please contact WiscNet technical support at 608-442-6761, option 2 or email us at support@wiscnet.net. Thank you for your patience!
Apr 9, 11:54 CDT
Update -
The investigating regarding packet loss continues. WiscNet sent a list of members who reported issues to the TEACH Network operations manager for the next steps of troubleshooting to start, possibly at the site level. If you are experiencing problems please contact us at support@wiscnet.net or call us at 608-442-6761, option two to report your issues. Again, the packet loss is sporadic, it happens at different levels, at different times of the day, across all members who use BadgerNet or TEACH to connect to WiscNet. Some see impact, others don't. All parties are working diligently to find the root cause and fix for this issue. Thank you for your patience.
Apr 5, 12:16 CDT
Update -
We are continuing to investigate this issue.
Apr 1, 16:43 CDT
Update -
WiscNet Engineers continue to see packet loss for multiple members that use the TEACH and BadgerNet transport networks to connect to our backbone. For the last two days, GLS and AT&T technicians have been troubleshooting an outage that impacts a subset of the TEACH network users, and in the process are keeping the more widespread issue of packet loss in mind. We will continue to provide updates on a regular basis until this issue is resolved. Please contact us at support@wiscnet.net or call us at 608-442-6761, option 2.
Mar 29, 11:40 CDT
Update -
Our partners are further investigating how configuration rules are handling traffic as it transverses the networks. This issue doesn't appear to significantly impact performance for the majority of our members at this point. We will continue to provide updates until the packet loss stops. Again, if you are experiencing issues, please contact our Support Team at support@wiscnet.net or all us at 608-442-6761 option 2.
Mar 26, 14:08 CDT
Update -
The investigations continue. If you are experience any issues and have not reported them to our support team, please do do by sending an email to support@wiscnet.net or by calling us at 608-442-6761, option 2. If outside business hours, please call our NOC at 608-442-6761, option 1
Mar 22, 09:17 CDT
Update -
We received update that AT&T engineers plan on doing testing throughout the night to further investigate the packet loss issue. We will continue to post updates to this page as we hear from our partners. Thank you for your patience.
Mar 20, 14:03 CDT
Update -
WiscNet apologizes for the delay, We continue to work with our partners in identifying the cause of the widespread packet loss. WiscNet engineers have provided logs which are being reviewed. We will provide updates as we get them. Thank you
We appreciate you understanding in this matter, Thank you for your patience.
WiscNet
Mar 19, 16:45 CDT
Update -
Unfortunately, this issue remains under investigation. WiscNet has provided logs of our monitoring system to our partners and have opened a general trouble ticket to track the update on the investigation of this widespread issue. The update as off minutes ago is that GLS has escalated the ticket to engineers.
What we know: the packet loss affects different sites at different times of the days and at different impact. It is very important that you contact us if you are experiencing problems so that we can isolate any possible issues with our side of things, and open an individual trouble case with the GLS help desk to further investigate the transport network. Please contact us at support@wiscnet.net or call us at 608-442-6761 option 2 if you are experiencing any problems.
Thank you for your collaboration and patience.
WiscNet
Mar 19, 10:43 CDT
Update -
Hello,
WiscNet is investigating the ongoing issue and is working with our partners to find the exact location of the loss of traffic.
We will be posting the findings from our partners at least once a day, please stay tuned. Thank you for your patience.
If the issue for some reason changes greatly in further degradation or a return to expected results, please reach out to WiscNet Support.
If observations or concerns are found outside business hours, please reach out to the WiscNet NOC.
Completed -
The scheduled maintenance has been completed.
Apr 9, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 00:00 CDT
Update -
Spectrum engineers will be will be performing fiber OS upgrade activities during this window. All affected members should expect a downtime of up to 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 8, 23:45 CDT
Update -
Spectrum engineers will be will be performing fiber OS upgrade activities during this window. All affected members should expect a downtime of up to 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 8, 00:00 CDT
Scheduled -
Spectrum engineers will be will be performing fiber OS upgrade activities during this window. All affected members should expect a downtime of up to 120 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Mar 12, 12:15 CDT
Completed -
The scheduled maintenance has been completed.
Apr 9, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 00:00 CDT
Update -
Spectrum has informed us of an OS upgrade maintenance in the Harvard, IL area. Affected sites can expect to see service interruption of up to 120 minutes during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 8, 23:45 CDT
Update -
Spectrum has informed us of an OS upgrade maintenance in the Harvard, IL area. Affected sites can expect to see service interruption of up to 120 minutes during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 8, 00:00 CDT
Scheduled -
Spectrum has informed us of an OS upgrade maintenance in the Harvard, IL area. Affected sites can expect to see service interruption of up to 120 minutes during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Mar 12, 12:09 CDT
Resolved -
The NOC has confirmed the issue affecting your services has been resolved and remain stable. This incident is being resolved and will be closed in 24 hours . If you are experiencing further issues, please reach out to us.
Apr 7, 16:27 CDT
Update -
The NOC has confirmed the issue affecting your services has been resolved, and we continue to monitor for stability with carrier. If you are experiencing further issues, please reach out to us.
Thank you for your patience in this matter. Wiscnet Noc 608-442-6761, Opt 1
Apr 5, 11:14 CDT
Monitoring -
The NOC has confirmed the issue affecting your services has been resolved, and we continue to monitor for stability with carrier. If you are experiencing further issues, please reach out to us.
Thank you for your patience in this matter. Wiscnet Noc 608-442-6761, Opt 1
Apr 4, 17:02 CDT
Update -
The WiscNet NOC is currently seeing multiple devices as unreachable on-site at St. Mary Catholic School . We have engaged our partner provider and they are currently investigating the issue.
Please contact the WiscNet NOC if you have any further questions.
Update -
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on-site. We are still invstigating. Updates to come shortly.
Please contact the WiscNet NOC if you have any further questions.
Investigating -
The WiscNet NOC is currently seeing multiple devices as unreachable on-site. We are actively investigating the event. Updates to come shortly.
Please contact the WiscNet NOC if you have any further questions.
Resolved -
We are now seeing all alarms clear and services restored. We're holding our ticket 24 hours to monitor the connections for stability; please reach out to us if you continue to experience any further issues in that time.
608-442-6761 option 1
Apr 5, 22:00 CDT
Monitoring -
We are now seeing all alarms clear and services restored. We're holding our ticket 24 hours to monitor the connections for stability; please reach out to us if you continue to experience any further issues in that time.
608-442-6761 option 1
Apr 4, 21:47 CDT
Update -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
Investigating -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
Update -
The WiscNet NOC is not able to reach your device onsite. Please verify power and equipment and advise of any known outages or maintenance events that may be causing this alarm.
Please contact the WiscNet NOC if you have any further questions.
Update -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
Apr 4, 06:43 CDT
Update -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
Apr 3, 23:55 CDT
Monitoring -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
Apr 3, 22:25 CDT
Update -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
Apr 3, 18:55 CDT
Update -
No new updates have been received from the member and device remains unreachable. The NOC is holding for power and equipment verification.
Apr 3, 17:19 CDT
Update -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
Apr 3, 15:18 CDT
Update -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
Apr 3, 13:04 CDT
Update -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
Apr 3, 10:02 CDT
Update -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
Investigating -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
Resolved -
We are now seeing the device is back online, having recovered from power. This incident will be resolved.
Apr 5, 15:00 CDT
Update -
We are now seeing the device is back online, having recovered from power. This incident will be resolved.
Apr 4, 14:07 CDT
Update -
We are now seeing the device is back online, having recovered from power. This incident will be resolved.
Apr 4, 09:36 CDT
Update -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
Apr 4, 06:19 CDT
Update -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
Apr 4, 04:46 CDT
Update -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
Apr 4, 02:56 CDT
Update -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
Apr 4, 01:37 CDT
Update -
.
Apr 4, 00:15 CDT
Monitoring -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
Apr 3, 22:43 CDT
Update -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
Apr 3, 21:22 CDT
Update -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
Apr 3, 17:34 CDT
Update -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
Investigating -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
Monitoring -
We are now seeing all alarms associated to your site as clear, and all connections are back up. We're monitoring this service an additional 24 hours for stability; please reach out to us if you experience any further service disruptions in that time.
Investigating -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
Resolved -
The WiscNet NOC has observed alarms clear and are able to access your device. The device has recently restarted which indicates potential issues with the power supply onsite. We are resolving our ticket and will monitor for 24 hours before the ticket is closed. Please advise of any known power issues that may be causing these alarms.
Please contact the WiscNet NOC if you have any further questions.
Update -
The WiscNet NOC has observed alarms clear and are able to access your device. The device has recently restarted which indicates potential issues with the power supply onsite. We are resolving our ticket and will monitor for 24 hours before the ticket is closed. Please advise of any known power issues that may be causing these alarms.
Please contact the WiscNet NOC if you have any further questions.
Update -
The WiscNet NOC has observed alarms clear and are able to access your device. The device has recently restarted which indicates potential issues with the power supply onsite. We are resolving our ticket and will monitor for 24 hours before the ticket is closed. Please advise of any known power issues that may be causing these alarms.
Please contact the WiscNet NOC if you have any further questions.
Update -
We are once again seeing service down to your location. Please verify that all power and equipment onsite is functioning, or let us know if this is down due to any internal maintenance on your end.
608-442-6761 opt 1
Apr 3, 22:53 CDT
Update -
We are once again seeing service down to your location. Please verify that all power and equipment onsite is functioning, or let us know if this is down due to any internal maintenance on your end.
608-442-6761 opt 1
Apr 3, 21:25 CDT
Update -
We are once again seeing service down to your location. Please verify that all power and equipment onsite is functioning, or let us know if this is down due to any internal maintenance on your end.
608-442-6761 opt 1
Apr 3, 17:25 CDT
Update -
We are once again seeing service down to your location. Please verify that all power and equipment onsite is functioning, or let us know if this is down due to any internal maintenance on your end.
608-442-6761 opt 1
Apr 3, 15:47 CDT
Update -
We are once again seeing service down to your location. Please verify that all power and equipment onsite is functioning, or let us know if this is down due to any internal maintenance on your end.
608-442-6761 opt 1
Apr 3, 14:23 CDT
Update -
We are once again seeing service down to your location. Please verify that all power and equipment onsite is functioning, or let us know if this is down due to any internal maintenance on your end.
608-442-6761 opt 1
Apr 3, 12:16 CDT
Update -
We are once again seeing service down to your location. Please verify that all power and equipment onsite is functioning, or let us know if this is down due to any internal maintenance on your end.
608-442-6761 opt 1
Apr 3, 09:51 CDT
Update -
We are once again seeing service down to your location. Please verify that all power and equipment onsite is functioning, or let us know if this is down due to any internal maintenance on your end.
Monitoring -
We are now seeing all alarms associated to your site as clear, and all connections are back up. We're monitoring this service an additional 24 hours for stability; please reach out to us if you experience any further service disruptions in that time.
Beginning today 04/02 at 19:01 CDT, the WiscNet NOC received alarms indicating that equipment at your location is no longer reachable. We have confirmed that we are unable to ping the relevant equipment.
In order to facilitate further investigation, please verify Layer1 to the gear on site and advise. The NOC will hold pending your response.
Please contact the WiscNet NOC if you have any further questions. Thank you,
Completed -
The scheduled maintenance has been completed.
Apr 5, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 00:00 CDT
Update -
Midwest Fiber Networks fiber splicers will be performing a fiber relocation in the Glendale, WI area. Affected sites can expect up to 360 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 4, 23:45 CDT
Update -
Midwest Fiber Networks fiber splicers will be performing a fiber relocation in the Glendale, WI area. Affected sites can expect up to 360 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 4, 00:00 CDT
Scheduled -
Midwest Fiber Networks fiber splicers will be performing a fiber relocation in the Glendale, WI area. Affected sites can expect up to 360 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Mar 25, 13:35 CDT
Completed -
The scheduled maintenance has been completed.
Apr 5, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 00:00 CDT
Update -
Engineers will be performing an planned fiber maintenance activities during this backup window. All affected members should expect a downtime of up to 180 minutes. A separate notice has been sent out for the primary night.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 4, 23:45 CDT
Update -
Engineers will be performing an planned fiber maintenance activities during this backup window. All affected members should expect a downtime of up to 180 minutes. A separate notice has been sent out for the primary night.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Apr 4, 00:00 CDT
Scheduled -
Engineers will be performing an planned fiber maintenance activities during this backup window. All affected members should expect a downtime of up to 180 minutes. A separate notice has been sent out for the primary night.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Mar 22, 09:51 CDT