Notification of an unplanned event affecting your institution:
We currently see the Time Warner connection leading into your SD as down after our Cisco on site was rebooted. This appears to be a redundant connection and we would like to verify if this connection is typically down unless needed, otherwise the Wiscnet NOC will investigate this outage further. Please follow up with us on that status of this connection.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option email@example.com