Investigating - Update : Spoke with Ian at Badgernet. Splicing in in progress. No ETR.

Next Steps : Follow up with carrier for further updates.
Oct 21, 04:01 CDT
Investigating - Notification of an unplanned event affecting your institution:

We are seeing 15 member sites down at this time. Badgernet has been engaged for further investigation.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net
Oct 21, 02:46 CDT
Update - Notification of an incident that may affect your organization(s).

Members Affected: Madison Area Technical College, Mukwonago School District, Moraine Park Technical College, Fall River School District, Sheboygan Falls School
District, Verona Area School District, State of Wisconsin, Sheboygan Falls School District, Southwest Library System, Fond du Lac County, Wautoma Area School District,
Wisconsin Department of Military Affairs, Randolph School District, Fox Valley Community Area Network, Marian University of Fond du Lac, Belmont Community School
District, General Mitchell International Airport, Beloit Turner School District, Lakeland UHS School District, Winding Rivers Library System

Notification of an emergency maintenance that may affect your organization(s):

Techs have determined we are dealing with a partial fiber cut, and some services on the line are still up. Repairs are being postponed until a maintenance window starting at midnight tonight, extending until 6AM tomorrow (10/21). We will provide updates as soon as we receive them.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Oct 20, 22:28 CDT
Update - Notification of an incident that may affect your organization(s).

Members Affected: Madison Area Technical College, Mukwonago School District, Moraine Park Technical College, Fall River School District, Sheboygan Falls School
District, Verona Area School District, State of Wisconsin, Sheboygan Falls School District, Southwest Library System, Fond du Lac County, Wautoma Area School District,
Wisconsin Department of Military Affairs, Randolph School District, Fox Valley Community Area Network, Marian University of Fond du Lac, Belmont Community School
District, General Mitchell International Airport, Beloit Turner School District, Lakeland UHS School District, Winding Rivers Library System

Notification of an emergency maintenance that may affect your organization(s):

Techs have determined we are dealing with a partial fiber cut, and some services on the line are still up. Repairs are being postponed until a maintenance window starting at midnight tonight.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Oct 20, 19:49 CDT
Identified - Notification of an incident that may affect your organization(s).

Members Affected: Madison Area Technical College, Mukwonago School District, Moraine Park Technical College, Fall River School District, Sheboygan Falls School
District, Verona Area School District, State of Wisconsin, Sheboygan Falls School District, Southwest Library System, Fond du Lac County, Wautoma Area School District,
Wisconsin Department of Military Affairs, Randolph School District, Fox Valley Community Area Network, Marian University of Fond du Lac, Belmont Community School
District, General Mitchell International Airport, Beloit Turner School District, Lakeland UHS School District, Winding Rivers Library System

Notification of an emergency maintenance that may affect your organization(s):

The location of the fiber cut is determined, and techs will be onsite by 5PM.
There is no estimated time of repair at this time.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Oct 20, 16:46 CDT
Update - Notification of an incident that may affect your orginization.

Members Affected: Madison Area Technical College, Mukwonago School District, Moraine Park Technical College, Fall River School District, Sheboygan Falls School
District, Verona Area School District, State of Wisconsin, Sheboygan Falls School District, Southwest Library System, Fond du Lac County, Wautoma Area School District,
Wisconsin Department of Military Affairs, Randolph School District, Fox Valley Community Area Network, Marian University of Fond du Lac, Belmont Community School
District, General Mitchell International Airport, Beloit Turner School District, Lakeland UHS School District, Winding Rivers Library System


Notification of an emergency maintenance that may affect your organization(s):

We have confirmed that this outage is caused by a fiber cut. Technicians have been assigned to determine the source of the fiber cut, and once it is found we can dispatch a repair team.
There is no estimated time of repair at this time.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Oct 20, 13:46 CDT
Investigating - Notification of an incident that may affect your orginization.

Members Affected: Madison Area Technical College, Mukwonago School District, Moraine Park Technical College, Fall River School District, Sheboygan Falls School
District, Verona Area School District, State of Wisconsin, Sheboygan Falls School District, Southwest Library System, Fond du Lac County, Wautoma Area School District,
Wisconsin Department of Military Affairs, Randolph School District, Fox Valley Community Area Network, Marian University of Fond du Lac, Belmont Community School
District, General Mitchell International Airport, Beloit Turner School District, Lakeland UHS School District, Winding Rivers Library System


Notification of an emergency maintenance that may affect your organization(s):

We are currently investigating a possible fiber cut between Fond Du Lac and Madison that may be impacting your site. We apologize for any inconvenience this may be
causing and are working to restore services as soon as possible.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Oct 20, 11:19 CDT
Investigating - Notification of an incident that may affect your orginization.

Members Affected: Madison Area Technical College, Mukwonago School District, Moraine Park Technical College, Fall River School District, Sheboygan Falls School
District, Verona Area School District, State of Wisconsin, Sheboygan Falls School District, Southwest Library System, Fond du Lac County, Wautoma Area School District,
Wisconsin Department of Military Affairs, Randolph School District, Fox Valley Community Area Network, Marian University of Fond du Lac, Belmont Community School
District, General Mitchell International Airport, Beloit Turner School District, Lakeland UHS School District, Winding Rivers Library System


Notification of an emergency maintenance that may affect your organization(s):

We are currently investigating a possible fiber cut between Fond Du Lac and Madison that may be impacting your site. We apologize for any inconvenience this may be
causing and are working to restore services as soon as possible.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Oct 20, 11:14 CDT
Update - Crews have isolated the issue, which requires an additional dispatch. We are pushing for the dispatch as soon as possible, and will provide further updates as soon as they are available.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 18, 10:22 CDT
Update - Crews have been dispatched and are en route to the site. At this time we have no ETA.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 18, 08:32 CDT
Update - Crews have isolated further issues on the Elison side of the bay and will be dispatching in the morning to fix these issues as there is no crews available. At this time we
have no ETR.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 17, 18:49 CDT
Update - The tower crew is still working on repairing the issue. There is no ETA at this time.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Oct 17, 14:39 CDT
Identified - BadgerNet reports that Frontier has identified a tower issue on the Ellison side. Tower crew has been dispatched at this time. No ETA available.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Oct 17, 08:48 CDT
Investigating - Update : Called out to the carrier and spoke with Jeff, he says that their update with AT&T and their fiber provider is that they have a microwave down and will have to wait for a tower climber to investigate at first light tomorrow morning because of safety reasons since it's on the Ellison side of the bay there is no ETR. This was reported to them at 6:20 pm CT. Jeff informs me that they'll receive further updates for this ticket the following morning, adding calendar entry.

Next Steps : Follow up with BadgerNet on repairs.

The below Action Plan is the recommended steps to take to resolve the ticket or drive the ticket to resolution.

****ACTION PLAN**** :
1 : Follow up with BadgerNet on repairs.
2 : Make sure to provide updates to the Status Page as needed.
3 : Once the issue is resolved, verify connectivity with the member site.
4 : Once connectivity is verified, update the Status Page and resolve this ticket.
Oct 16, 18:47 CDT
Update - Notification of an unplanned event affecting your institution:

There is an active outage occurring within your area. Techs has confirmed that there is a Microwave down on the Ellison side of the bay and will need a tower climber to investigate at first light tomorrow morning because of safety reasons.

We still do not have an ETR.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Oct 16, 18:45 CDT
Identified - Notification of an unplanned event affecting your institution:

There is an active outage occurring within your area. Techs are working at the location of the cut.

We still do not have an ETR.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 16, 16:46 CDT
Investigating - Notification of an unplanned event affecting your institution:

There is an active outage occurring within your area. Investigation is still in progress and further updates are to come.

Techs have arrived at the site. Still no ETR.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 16, 14:11 CDT
Identified - Notification of an unplanned event affecting your institution:

We have identified that your site is currently being affected by a fiber cut. Techs are enroute to the cut, but we do not have an ETA.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 16, 12:40 CDT
Investigating - Notification of an unplanned event affecting your institution:

There is an active outage occurring within your area. Investigation is still in progress and further updates are to come.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 16, 09:25 CDT
Investigating - Update :

jmoore@r-uwmadison-isp-re0> show interfaces xe-3/0/8
Physical interface: xe-3/0/8, Enabled, Physical link is Down
Interface index: 254, SNMP ifIndex: 772


xe-3/0/8 up down r-middletonsd Te0/0/3 :RM:C(2589):
xe-3/0/8.0 up down r-middletonsd Te0/0/3 :RM:C(2589):

CI links shows two circuits for Middleton-Cross Plains Area School District.

xe-3/0/8.0 r-uwmadison-isp
ae0.126 r-222wwash-isp

There are no alarms for r-middletonsd.

r-middletonsd#show interfaces description | exclude admin
Interface Status Protocol Description
Gi0/0/0 down down Testing :!P:
Te0/0/2 up up r-middletonsd test LAN subnet
Te0/0/3 down down r-uwmadison-isp :C(2589):
Te0/0/5 up up r-222wwash-isp :C(2509):
Lo0 up up r-middletonsd

Circuit is down from r-uwmadison-isp to r-middletonsd.

Called carrier and spoke to Jeff and he was not able to find a CID, so they can not investigate.

I looked in older tickets and did not find a CID.

Site is up on their other connection, so this is not an emergency. Deferring to the morning to follow up with WiscNet to request the CID.

Next Steps : Call WiscNet.
Oct 17, 18:01 CDT
Update - We are currently observing the interface facing your equipment at Meriter on S Park St in Madison as down. Please let us know if you require assistance troubleshooting
this issue, or if this due to any internal work on your end.
Oct 16, 17:22 CDT
Update - We are currently observing the interface facing your equipment at Meriter as down. Please let us know if you require assistance troubleshooting this issue.
Oct 15, 10:35 CDT
Update - Update : At this time, we have not received an update from the member. I attempted to log into the r-meriterhospital router but was unsuccessful. I did however ping the
interface and found that it was down.

--- 205.213.12.1 ping statistics ---
4 packets transmitted, 0 received, 100% loss, time 3001ms

Next Steps : Pending member to check their equipment and cabling.
Oct 13, 19:45 CDT
Investigating - We are currently observing the interface facing your equipment at Meriter. Please let us know if you require assistance troubleshooting this issue.
Oct 10, 08:40 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 03:43 CDT
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 16, 01:37 CDT
Monitoring - Alarms have cleared monitoring. Gi0/2 is UP | UP. Monitoring to ensure stability.
Oct 12, 12:40 CDT
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 12, 11:38 CDT
Monitoring - Update : Alarms have cleared in monitoring. Logged into the CA and confirmed device is reachable.

--- r-mosineesd.wiscnet.net ping statistics ---
10 packets transmitted, 10 received, 0% loss, time 9010ms
rtt min/avg/max/mdev = 16.078/16.156/16.235/0.135 ms

Next Steps : This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.
Oct 10, 04:17 CDT
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 10, 00:53 CDT
Monitoring - Update : Pinged the router and it's now reachable.

--- 140.189.68.110 ping statistics ---
27 packets transmitted, 27 received, 0% loss, time 26029ms
rtt min/avg/max/mdev = 10.004/10.159/10.367/0.111 ms

Next Steps : This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.
Oct 9, 16:40 CDT
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 9, 12:59 CDT
Abbotsford School District Operational
Adams-Friendship Area School District Major Outage
Albany School District Operational
Algoma School District Operational
Village of Allouez Operational
Almond-Bancroft School District Operational
Altoona City Operational
Altoona School District Operational
Alverno College Operational
Antigo Unified School District Operational
Appleton Area School District Operational
Appleton Boys and Girls Club Operational
City of Appleton Operational
Appleton Performing Arts Center Operational
Argyle School District Operational
Arrowhead UHS School District Operational
Ashwaubenon School District Operational
Village of Ashwaubenon Operational
Auburndale School District Operational
Aurora University Operational
Augusta School District Operational
Bangor School District Operational
Baraboo School District Operational
Barneveld School District Operational
Barron Area School District Operational
Bayfield School District Operational
Beecher-Dunbar-Pembine School District Operational
Belleville School District Operational
Bellin College Inc Operational
Belmont Community School District Major Outage
City of Beloit Operational
Beloit College Operational
Beloit School District Operational
Beloit Turner School District Major Outage
Benton School District Operational
Berlin Area School District Operational
Big Foot UHS School District Operational
Birchwood School District Operational
Black Hawk School District Operational
Blackhawk Technical College Operational
BloodCenter of Wisconsin Operational
Bonduel School District Operational
Boscobel Area School District Operational
Bowler School District Major Outage
Boyceville Community School District Operational
Brighton #1 School District Operational
Brillion School District Operational
Bristol School District #1 Operational
City of Brookfield Operational
Brown County Operational
Brown County 2 Remote Site Operational
Brown County 3 Remote Site Operational
Brown County Jail Operational
Brown County Law Enforcement Operational
Brown County New Eye Operational
Brown County PDCT Operational
Brown County PDCT 2 Operational
Brown County Public Service Commission Operational
Burlington Area School District Operational
Butternut School District Operational
Cadott Community School District Operational
Calumet County Operational
Cambria-Friesland School District Operational
Cambridge School District Operational
Cameron School District Operational
Campbellsport School District Operational
Carroll University Operational
Carthage College Operational
Cassville School District Operational
Catholic Memorial High School Operational
CESA 1 Operational
CESA 2 Operational
CESA 3 Operational
CESA 4 Operational
CESA 5 Operational
CESA 6 Operational
CESA 7 Operational
CESA 8 Operational
CESA 9 Operational
CESA 10 - Chippewa Falls Operational
CESA 10 - Madison Operational
CESA 11 Operational
CESA 12 Operational
Chequamegon School District Operational
Chetek-Weyerhaeuser School District Operational
Children Hospital and Health System Operational
Chilton School District Operational
Chippewa County Operational
Chippewa Valley Technical College Operational
Chippewa Falls Area Unified School District Operational
Clear Lake School District Operational
Clinton Community School District Operational
Cochrane-Fountain City School District Operational
Colby School District Operational
Coleman School District Operational
Colfax School District Operational
Concordia University Operational
Cornell School District Operational
Crivitz School District Operational
Cuba City School District Operational
Cudahy School District Operational
D C Everest Area School District Operational
Dane County Operational
Darlington Community School District Operational
Deerfield Community School District Operational
De Forest Area School District Operational
City of De Pere Operational
De Pere School District Operational
Delavan-Darien School District Operational
Denmark School District Operational
Dodgeland School District Operational
Dodgeville School District Operational
Door County Operational
Dove Health Care Operational
Dunn County Operational
East Troy School District Operational
Eastern Shores Library System - Monarch Library System Operational
Eau Claire Area School District Operational
Eau Claire Catholic Schools Operational
City of Eau Claire Operational
Eau Claire County Operational
Edgar School District Operational
Edgerton School District Operational
Edgewood High School Operational
Educators Credit Union Operational
Elcho School District Operational
Elk Mound Area School District Operational
Elkhart Lake-Glenbeulah School District Operational
Elkhorn Area School District Operational
Ellsworth Community School District Operational
Elmbrook School District Operational
Elmwood School District Operational
Erin School District Operational
Fall Creek School District Operational
Fall River School District Major Outage
Family Peace Center Operational
Flambeau School District Operational
Florence County School District Operational
City of Fond du Lac Operational
Fond du Lac County Major Outage
Fond du Lac School District Operational
Fontana J8 School District Operational
Forest County Operational
Fort Atkinson School District Operational
Fox Point J2 School District Operational
Fox Valley Lutheran High School Operational
Fox Valley Technical College Operational
Frederic School District Operational
Freedom Area School District Operational
Geneva J4 School District Operational
General Mitchell International Airport Major Outage
Genoa City J2 School District Operational
Germantown School District Operational
Gillett School District Operational
Gilman School District Operational
Gilmanton School District Operational
Glenwood City School District Operational
Good Shepherd Lutheran School Operational
Goodman-Armstrong Creek School District Operational
Grafton School District Operational
Town of Grand Chute Operational
Granton Area School District Operational
Grantsburg School District Operational
City of Green Bay Operational
Green Bay Area School District Operational
Green Bay Community Church ? Operational
Green Lake County Operational
Green Lake School District Operational
City of Greenfield Operational
Greenfield School District Operational
Greenwood School District Operational
Gresham School District Operational
Hartford J1 School District Operational
Hartford UHS School District Operational
Hartland-Lakeside J3 School District Operational
Hayward Community School District Operational
Highland School District Operational
HNR School District-Neosho Operational
HNR School District- Rubicon Operational
Holmen School District Operational
Holy Apostles School Operational
Holy Hill Area School District Operational
Horicon School District Operational
Howard Village Operational
Hortonville Area School District Operational
Howard-Suamico School District Operational
Howards Grove School District Operational
Hudson School District Operational
Hurley School District Operational
Hustisford School District Operational
Inclusa Operational
Independence First Operational
Indianhead Federated Library System Operational
Iola-Scandinavia School District Operational
Iowa-Grant School District Operational
Ithaca School District Major Outage
Jackson County Operational
City of Janesville Operational
Jefferson County Operational
Jefferson School District Operational
Johnson Creek Elementary Operational
Johnson Creek School District Operational
Kaukauna Area School District Operational
Kenosha County Operational
Kenosha County Public Library System Operational
Kenosha Unified School District Operational
Kettle Moraine Lutheran High School Operational
Kettle Moraine School District Operational
Kewaunee School District Operational
Kiel Area School District Major Outage
Kimberly Area School District Operational
Kohler School District Operational
City of La Crosse Operational
La Crosse School District Operational
Lac Courte Oreilles Ojibwa Community College Operational
Lac du Flambeau #1 School District Major Outage
School District of Ladysmith Operational
Lake Country School District Operational
Lake Holcombe School District Operational
Lake Mills Area School District Operational
Lakeland College Operational
Lakeland UHS School District Major Outage
Lakeshore Technical College Operational
Lakeshores Library System Operational
Laona School District Operational
Lawrence University Operational
Lena School District Operational
Lincoln County Operational
Linn J6 School District Operational
Little Chute Area School District Operational
Village of Little Chute Operational
Lodi School District Major Outage
Lomira School District Operational
Loyal School District Operational
Luther High School Operational
Luxemburg-Casco School District Operational
Madison Area Technical College Major Outage
City of Madison Operational
Madison Metropolitan School District Operational
Manawa School District Operational
Manitowoc Public Utilities Operational
Manitowoc School District Operational
Maple Dale-Indian Hill School District Operational
Maple School District Operational
Marathon City School District Operational
Marathon County Operational
Marathon County Special Education Major Outage
Marian University of Fond du Lac Major Outage
Marinette City Operational
Marinette County Operational
Marinette School District Operational
Marion School District Operational
Markesan School District Operational
Marquette University Operational
Marquette University High School Operational
Marshall School District Operational
City of Marshfield Operational
Marshfield Unified School District Operational
Mayville School District Operational
McDonell Area Catholic School District Operational
McFarland School District Operational
Medford Area Public School District Operational
Medical College of Wisconsin Operational
Mellen School District Operational
City of Menasha Operational
Menasha Joint School District Operational
Town of Menasha Operational
Menasha Utilities Operational
Menominee Indian School District Major Outage
Menominee Nation, College of the Major Outage
Menomonie Area School District Operational
Mequon-Thiensville School District Operational
Mercer School District Operational
Meriter Hospital, Inc. Major Outage
Merrill Area School District Operational
Merton Community School District Operational
Messmer Catholic Operational
Mid-State Technical College Operational
Mid-State Technical College - Stevens Point Operational
90 days ago
100.0 % uptime
Today
Mid-Wisconsin Federated Library System Operational
Middleton-Cross Plains Area School District Major Outage
Milton School District Operational
Milwaukee Area Technical College Operational
Milwaukee Art Museum Operational
Milwaukee City Housing Authority Operational
City of Milwaukee Operational
Milwaukee County Federated Library System Operational
Milwaukee Institute of Art and Design Operational
Milwaukee Public Museum Operational
Milwaukee School of Engineering Operational
Mineral Point Unified School District Operational
Minocqua J1 School District Operational
Mishicot School District Major Outage
Mondovi School District Operational
Monona Grove School District Operational
Monroe School District Operational
Montello School District Operational
Monticello School District Operational
Moraine Park Technical College Major Outage
Mosinee School District Operational
Mukwonago School District Major Outage
Muskego-Norway School District Operational
Necedah Area School District Operational
City of Neenah Operational
Neenah Joint School District Operational
Neillsville School District Operational
City of New Berlin Operational
New Berlin School District Operational
New Glarus School District Operational
New London School District Operational
Niagara School District Operational
Nicolet Area Technical College Operational
Nicolet Federated Library System Operational
Nicolet UHS School District Operational
Norris Academy Operational
North Central Health Care Operational
North Fond du Lac School District Operational
North Lakeland School District Operational
Northcentral Technical College Operational
Northeast Wisconsin Technical College Operational
Northern Ozaukee School District Operational
Northern Waters Library Service Operational
Northland College Operational
Northland International University Operational
Northland Pines School District Major Outage
Northwood School District Operational
Norwalk-Ontario-Wilton School District Operational
Oconto Falls Public School District Operational
Oconto Unified School District Operational
Omro School District Operational
Oregon School District Operational
Osceola School District Operational
Oshkosh Area School District Operational
City of Oshkosh Operational
Osseo-Fairchild School District Operational
Our Lady Queen of Peace School Operational
Outagamie Waupaca Library System Operational
Owen-Withee School District Operational
Palmyra-Eagle Area School District Operational
Pardeeville Area School District Operational
Parkview School District Major Outage
Paris J1 School District Operational
Pecatonica Area School District Operational
Peshtigo School District Operational
PESI Operational
Pewaukee School District Operational
Phelps School District Operational
Phillips School District Operational
Pier Wisconsin Operational
Pittsville School District Operational
City of Platteville Operational
Platteville School District Operational
Plum City School District Operational
Plymouth Joint School District Operational
Port Edwards School District Operational
Port Washington-Saukville School District Operational
Portage Community School District Operational
Portage County Operational
Poynette School District Operational
Prairie du Chien Area School District Major Outage
Prairie Farm Public School District Operational
Prentice School District Operational
Prescott School District Operational
Price County Operational
Princeton School District Operational
Pulaski Community School District Operational
Racine Lutheran High School Operational
Racine Unified School District Operational
Randall J1 School District Operational
Raymond #14 School District Operational
Reedsville School District Operational
Rhinelander School District Operational
Reedsburg School District Operational
Rib Lake School District Operational
Rice Lake Area School District Operational
Richmond School District Operational
Rio Community School District Operational
Ripon Area School District Operational
Ripon College Operational
River Falls School District Operational
River Ridge School District Operational
River Valley School District Operational
Riverdale School District Operational
Rock County Operational
Rock Prairie Montessori Operational
Rosendale-Brandon School District Operational
Rosholt School District Operational
Royal Credit Union Operational
Royall School District Operational
Rubicon J6 School District Operational
Rural Health Care Operational
Sacred Heart Hospital Operational
Sacred Heart of Jesus and Mary School Operational
Sacred Heart School of Theology Operational
St. Augustine University Parish Operational
St. Catherines High School Operational
Saint Croix Central School District Operational
Saint Croix Falls School District Operational
St. Francis Xavier Catholic School Systems Operational
St. Joseph's Hospital Operational
St. Mary Catholic Schools Operational
St. Mary's Springs Academy Operational
St. Norbert College Operational
St. Thomas Aquinas Parish School Operational
St. Vincent Hospital Operational
Salem School District Operational
Sauk Prairie School District Operational
Sevastopol School District Operational
Sharon J11 School District Operational
Shawano School District Operational
Sheboygan Area School District Operational
City of Sheboygan Operational
Sheboygan County Operational
Sheboygan Falls School District Major Outage
Shell Lake School District Operational
Shiocton School District Operational
Shoreland Lutheran High School Operational
Shullsburg School District Operational
Silver Lake College Operational
Siren School District Operational
Slinger School District Operational
Solon Springs School District Operational
South Central Library System Operational
Southern Door County School District Operational
Southwest Health Center Operational
Southwest Library System Major Outage
Southwest Wisconsin Technical College Operational
Southwestern Wisconsin School District Operational
Spencer School District Operational
Spooner Area School District Operational
Spooner Health System Operational
Spring Valley School District Operational
Stanley-Boyd Area School District Operational
Stevens Point Area Public School District Operational
City of Stevens Point Operational
Stone Bank School District Operational
Stoughton Area School District Operational
Stratford School District Operational
Sturgeon Bay School District Operational
Village of Suamico Operational
Sun Prairie Area School District Operational
City of Superior Operational
Suring Public School District Operational
Swallow School District Operational
SWITCH - Southeastern Wisc Info Tech Exchange Operational
Thorp School District Operational
Three Lakes School District Major Outage
Tigerton School District Operational
Tomahawk School District Operational
Tomorrow River School District Operational
Tri-County Area School District Operational
Trout Lake Operational
Turtle Lake School District Operational
Twin Lakes #4 School District Operational
Two Rivers Public School District Operational
Union Grove J1 School District Operational
Union Grove UHS School District Operational
UW Platteville Real Estate Foundation Operational
UW-Whitewater Operational
Verona Area School District Major Outage
Victory Christian Academy Operational
Victory Christian Academy - 2 Operational
90 days ago
100.0 % uptime
Today
Viterbo University Operational
Wabeno Area School District Operational
Walworth J1 School District Operational
Washburn County Operational
Washburn School District Operational
Washington-Caldwell School District Operational
Washington School District Major Outage
Waterford Graded J1 School District Operational
Waterford UHS School District Operational
Waterloo School District Operational
Watertown Unified School District Operational
City of Waukesha Operational
Waukesha County Operational
Waukesha County Federated Library System (Bridges Library System) Operational
Bridges Library System Operational
Waukesha County Technical College Operational
Waukesha School District Operational
Waunakee Community School District Operational
Waupaca County Operational
Waupaca School District Operational
Waupun School District Operational
City of Wausau Operational
Wausau School District Operational
Wausaukee School District Operational
Wautoma Area School District Major Outage
Wauwatosa City Operational
Wauzeka-Steuben School District Operational
Webster School District Operational
City of West Allis Operational
West Allis-West Milwaukee School District Operational
West De Pere School District Operational
West Salem School District Operational
Western Technical College Operational
Westfield School District Major Outage
Westosha Special Ed Operational
Weyauwega-Fremont School District Operational
White Lake School District Major Outage
Whitefish Bay Dominican High School Operational
Whitefish Bay School District Operational
City of Whitewater Operational
Whitewater Unified School District Operational
Whitnall School District Operational
School District of Wild Rose Operational
Winding Rivers Library System Major Outage
Winnebago County Operational
Winnebago Lutheran Academy Operational
Winneconne Community School District Operational
Winnefox Library System Operational
Winter School District Operational
Wisconsin Center for the Blind and Visually Impaired Operational
Wisconsin Dells School District Operational
Wisconsin Department of Military Affairs Major Outage
State of Wisconsin Dept of Public Instruction Operational
Wisconsin Department of Transportation Operational
Wisconsin Economic Development Corporation - Madison Operational
Wisconsin Economic Development Corporation - Milwaukee Operational
Wisconsin Heights School District Operational
Wisconsin Indianhead Technical College Operational
State of Wisconsin Investment Board Operational
Wisconsin Lutheran College Operational
Wisconsin Lutheran High School Operational
Wisconsin School for the Deaf Operational
State of Wisconsin Major Outage
Wisconsin Technical College System Operational
Wisconsin Valley Library Service Operational
Wonewoc-Union Center School District Operational
Woodruff J1 School District Operational
Wrightstown Community School District Operational
Wisconsin Regional Peering Operational
MERIT Network Operational
Pennsylvania State University Operational
SysNet Operational
Indiana Giga POP Operational
Northwestern University Operational
University of Chicago Operational
University of Iowa Operational
University of Illinois Operational
NorthernLights GigaPOP Operational
UW SysNet Operational
Illinois State University Operational
Penn State University Operational
KINBER Operational
MOREnet Operational
Iowa State University Operational
University of Nebraska CSN Operational
University of Nebraska Lincoln Operational
University of Missouri Operational
OneNet Operational
GPN Operational
Transit Share Operational
University of Wisconsin SysNet Operational
University of Iowa Operational
Penn State Operational
University of Minnesota Operational
Indiana University Operational
MERIT Operational
KINBER Operational
Iowa State University Operational
Hilbert School District Operational
90 days ago
100.0 % uptime
Today
Randolph School District Major Outage
90 days ago
99.15 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
WiscNet will have a planned outage during a fiber relocation on the listed dates. During this time, affected sites will lose connectivity to WiscNet.
Posted on Oct 16, 12:03 CDT
Past Incidents
Oct 19, 2019

No incidents reported.

Oct 17, 2019
Resolved - All devices are now reachable at this time. This issue has been resolved. Thank you for your cooperation.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 17, 04:42 CDT
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 17, 02:12 CDT
Oct 16, 2019
Completed - The scheduled maintenance has been completed.
Oct 16, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 07:00 CDT
Scheduled - WiscNet will be performing an emergency line card replacement on a
router in Green Bay tomorrow morning at 7:00AM until 8:00AM. The work is
expected to take 15 minutes. There is no expected impact for members.
Backbone redundancy will be reduced for the duration of the maintenance
and some traffic patterns will change.
Oct 15, 16:25 CDT
Oct 14, 2019

No incidents reported.

Oct 13, 2019
Resolved - Currently, we are seeing connectivity restored to all devices.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Oct 13, 19:05 CDT
Update - Currently, we are seeing connectivity restored to all devices.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Oct 13, 19:04 CDT
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 12, 09:42 CDT
Oct 11, 2019
Resolved - This incident has been resolved.
Oct 11, 06:19 CDT
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 11, 01:38 CDT
Resolved - This incident has been resolved.
Oct 11, 06:17 CDT
Investigating - The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment on site and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
Oct 10, 20:45 CDT
Resolved - This incident has been resolved.
Oct 11, 06:11 CDT
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 11, 01:38 CDT
Oct 10, 2019
Resolved - NOC is seeing this issue as clear at this time. Please feel free to reach out if you are still experiencing an issue with your service.
Oct 10, 11:04 CDT
Investigating - The WiscNet NOC is currently seeing the managed firewall as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 22, 11:28 CDT
Oct 9, 2019
Resolved - This incident has been resolved.
Oct 9, 22:22 CDT
Update - Our partner providers have located a fiber break in Sullivan, WI, and have begun working to repair the break. The current ETR is 11:30 PM. Further updates will be provided as they are made available.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Oct 9, 21:05 CDT
Update - Please be advised our partner provider is still investigating an ongoing outage impacting your services. There is no ETR at this time. Further updates will be provided as they are made available.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Oct 9, 19:36 CDT
Update - Reached to our partner provider for an update. They stated that they are still working this issue at this time. Ticket has been escalated to the 3rd level with CenturyLink.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Oct 9, 15:34 CDT
Update - We have been notified that the outage has been tracked back to a port down on one of CenturyLink's core routers. We are currently pending further information from the investigation. No
ETA/ETTR is available at this time. We will continue to follow up and provide updates as they become available.
Oct 9, 12:53 CDT
Identified - The issue has been identified and we are currently implementing a fix.
Oct 9, 10:33 CDT
Investigating - Notification of an incident that may affect your orginization.

Members Affected: East Troy Community School District

Notification of an emergency maintenance that may affect your organization(s):

Please be advised that we have determined that your site is impacted by a higher level outage. The issue is currently being investigated and isolated. We will continue to
provide updates as they become available.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Oct 9, 10:32 CDT
Resolved - This incident has been resolved.
Oct 9, 22:21 CDT
Update - I contacted our provider. They are repairing a fiber cut causing this outage, the Estimated Time of Repair is 11:30 PM CST tonight.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Oct 9, 22:01 CDT
Update - I called out to our partner. They are still working with their provider and they are escalating the ticket.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Oct 9, 21:06 CDT
Update - Update: I called out to the carrier and was routed to the Voicemail of someone named Dana. I called back and spoke with Bowe. I requested an update on our ticket. They are still
working with their provider and they are escalating the ticket.

Next Steps: Pending investigation and updates from BadgerNet.

**Action Plan**

1 : Follow up with Badgernet3 at (855) 457-9273 about this district's circuit.
2 : Once Badgernet states resolved, check alarms and confirm site is reachable again.
3 : Once issue is repaired, resolve ticket.
Oct 9, 19:02 CDT
Update - I called out to our partner. They are still working with their provider and they are escalating the ticket.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Oct 9, 19:02 CDT
Update - Reached to our partner provider for an update. They stated that they are still working this issue at this time. Ticket has been escalated to the 3rd level with CenturyLink.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Oct 9, 15:34 CDT
Identified - We have been notified that the outage has been tracked back to a port down on one of CenturyLink's core routers. We are currently pending further information from the investigation. No
ETA/ETTR is available at this time. We will continue to follow up and provide updates as they become available.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Oct 9, 13:08 CDT
Investigating - Notification of an unplanned event affecting your institution:

We have determined this is due to a higher level outage that is being investigated at time. Updates to follow as they become available.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 9, 10:43 CDT
Resolved - This incident has been resolved.
Oct 9, 16:47 CDT
Investigating - Update : Received work completion notice for maintenance. Checked for active alarms and found none.

Next Steps : Setting issue to pending resolution until end of maintenance window.

===============================
From: Spectrum Change Management
Date: Thu, Oct 3, 2019 at 3:00 AM
Subject: Spectrum Maintenance Work Complete Notification: CRQ000000478064 | WISCONSIN TECHNICAL COLL | LOS | Middleton, WI | Card Configuration

Notification Type
This notification is to inform you that the scheduled maintenance activity listed below has moved from a Work in Progress status to the status of Completed. The change work listed in this email is for the maintenance window scheduled between 10/03/2019 12:00AM and 10/03/2019 05:00AM. If you are experiencing an interruption in services, please contact the appropriate Spectrum support number to investigate any ongoing service interruption.
===============================
Oct 3, 03:27 CDT
Resolved - This incident has been resolved.
Oct 9, 16:46 CDT
Investigating - Notification of an unplanned event affecting your institution:

We are currently seeing high network latency and minor packet loss from your router onsite. However we are seeing that this is a member-managed internet connection.

Please engage your ISP to investigate high latency and packet loss from your equipment. If your ISP does not see any issues, please check your equipment on site.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 3, 16:56 CDT
Resolved - This incident has been resolved.
Oct 9, 16:45 CDT
Investigating - Update : I verified the number for Carthage College as 262-551-8500 and called out to the site. I was transferred to Ryan in the technology department who confirmed that
they did have issues last night that ended up clearing around 1745 and their phone lines were impacted by this which is why both Max and the primary site number were
unreachable.

I confirmed with Ryan if they are seeing any further issues and he stated that all has been well this morning and verified that they are not on their backup connection and
the WiscNet connection looks good.

Next Steps : Holding ticket for 24 hours to verify stability.
Oct 4, 10:44 CDT
Resolved - This incident has been resolved.
Oct 9, 16:43 CDT
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 4, 11:55 CDT
Resolved - This incident has been resolved.
Oct 9, 16:41 CDT
Monitoring - Update : I found the alarms clear in the ticket I logged in and found the FW onsite is reachable now.
***************************************************************************************************

[nlabeots@wiscnet0 nlabeots]$ ping fw-springvalleysd
PING fw-springvalleysd (216.56.36.130) from 205.213.18.206 : 56(84) bytes of data.
64 bytes from fw-springvalleysd (216.56.36.130): icmp_seq=1 ttl=250 time=14.3 ms
64 bytes from fw-springvalleysd (216.56.36.130): icmp_seq=2 ttl=250 time=14.1 ms
64 bytes from fw-springvalleysd (216.56.36.130): icmp_seq=3 ttl=250 time=14.2 ms
64 bytes from fw-springvalleysd (216.56.36.130): icmp_seq=4 ttl=250 time=14.2 ms
64 bytes from fw-springvalleysd (216.56.36.130): icmp_seq=5 ttl=250 time=14.2 ms
64 bytes from fw-springvalleysd (216.56.36.130): icmp_seq=6 ttl=250 time=14.1 ms
^C
--- fw-springvalleysd ping statistics ---
6 packets transmitted, 6 received, 0% loss, time 5006ms
rtt min/avg/max/mdev = 14.179/14.245/14.344/0.112 ms

Next Steps : This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.
Oct 5, 12:46 CDT
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 5, 10:52 CDT
Oct 8, 2019
Completed - The scheduled maintenance has been completed.
Oct 8, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 10:00 CDT
Scheduled - Notification of a planned event affecting your organization:

Starting at 10:00 AM on Tuesday, October 8th engineers will be performing power maintenance in Fond du Lac. This work is not expected to be service impacting but in the unlikely event there is a power outage the following circuits would be impacted:

Marian University :C(401053):
r-facesspringssd :C(400322):
r-winnebagolutheranacademy :C(400315):
r-fonddulaccity :C(2570):
r-fonddulacsd :C(2575):
r-marianuniv te-0/0/3 :C(2585):
Fond du Lac County :C(2651):
Fond du Lac County :C(401054):
r-moraineparktc :C(2680):

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Oct 3, 15:58 CDT
Oct 7, 2019

No incidents reported.