Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 02:55 CDT
Investigating - Notification of an unplanned event affecting your institution:

We are currently seeing the WiscNet equipment on site in an up state but we are seeing the customer equipment in a down state and are looking to have the power and equipment verified to that device.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 21, 01:48 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 05:04 CDT
Investigating - Notification of an unplanned event affecting your institution:

We are currently receiving Unreachable alarms for the Genoa City J2 School District. Due to the current hours, the site is currently closed. Please verify power and equipment so that we may begin further troubleshooting if this is a carrier issue.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 18, 22:40 CDT
Update - We are still pending fiber repair for this circuit.

Please advise when your able to gain access to the facilities that are blocked by construction at this time.
Aug 29, 08:46 CDT
Update - The latest update on the fiber repair: Marquette High School will contact their fiber provider this week to confim ETA for week of July 9th.
Jul 3, 09:45 CDT
Monitoring - The WiscNet NOC is standing by for updates on this issue while you work with construction project coordinators on a repair. Please contact the WiscNet NOC with any updates or questions you may have.
Jun 19, 10:42 CDT
Update - Member confirmed fiber cut at the location, and is working with fiber provider to fix the fiber cut. No ETA at this time
Jun 6, 08:23 CDT
Update - Fiber cut undergoing repair
Jun 4, 16:17 CDT
Identified - Notification of an unplanned event affecting your institution:

We have received alarms indicating that the Wiscnet device is unreachable.

Please advise if your performing maintenance that may be affecting the connectivity to this device.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jun 1, 12:34 CDT
Abbotsford School District   Operational
Adams-Friendship Area School District   Operational
Albany School District   Operational
Algoma School District   Operational
Village of Allouez   Operational
Almond-Bancroft School District   Operational
Altoona City   Operational
Altoona School District   Operational
Alverno College   Operational
Antigo Unified School District   Operational
Appleton Area School District   Operational
Appleton Boys and Girls Club   Operational
City of Appleton   Operational
Appleton Performing Arts Center   Operational
Argyle School District   Operational
Arrowhead Library System   Operational
Ashwaubenon School District   Operational
Village of Ashwaubenon   Operational
Auburndale School District   Operational
Aurora University   Operational
Augusta School District   Operational
Bangor School District   Operational
Baraboo School District   Operational
Barneveld School District   Operational
Barron Area School District   Operational
Bayfield School District   Operational
Beecher-Dunbar-Pembine School District   Operational
Belleville School District   Operational
Bellin College Inc   Operational
Belmont Community School District   Operational
City of Beloit   Operational
Beloit College   Operational
Beloit School District   Operational
Beloit Turner School District   Operational
Benton School District   Operational
Berlin Area School District   Operational
Big Foot UHS School District   Operational
Birchwood School District   Operational
Black Hawk School District   Operational
Blackhawk Technical College   Operational
BloodCenter of Wisconsin   Operational
Bonduel School District   Operational
Boscobel Area School District   Operational
Bowler School District   Operational
Boyceville Community School District   Operational
Brighton #1 School District   Operational
Brillion School District   Operational
Bristol School District #1   Operational
City of Brookfield   Operational
Brown County   Operational
Brown County 2 Remote Site   Operational
Brown County 3 Remote Site   Operational
Brown County Jail   Operational
Brown County Law Enforcement   Operational
Brown County New Eye   Operational
Brown County PDCT   Operational
Brown County PDCT 2   Operational
Brown County Public Service Commission   Operational
Burlington Area School District   Operational
Butternut School District   Operational
Cadott Community School District   Operational
Calumet County   Operational
Cambria-Friesland School District   Operational
Cambridge School District   Operational
Cameron School District   Operational
Campbellsport School District   Operational
Carroll University   Operational
Carthage College   Operational
Cassville School District   Operational
Catholic Memorial High School   Operational
CESA 1   Operational
CESA 2   Operational
CESA 3   Operational
CESA 4   Operational
CESA 5   Operational
CESA 6   Operational
CESA 7   Operational
CESA 8   Operational
CESA 9   Operational
CESA 10 - Chippewa Falls   Operational
CESA 10 - Madison   Operational
CESA 11   Operational
CESA 12   Operational
Chequamegon School District   Operational
Chetek-Weyerhaeuser School District   Operational
Children Hospital and Health System   Operational
Chilton School District   Operational
Chippewa County   Operational
Chippewa Valley Technical College   Operational
Chippewa Falls Area Unified School District   Operational
Clear Lake School District   Operational
Clinton Community School District   Operational
Cochrane-Fountain City School District   Operational
Colby School District   Operational
Coleman School District   Operational
Colfax School District   Operational
Community Care of Central Wisconsin   Operational
Concordia University   Operational
Cornell School District   Operational
Crivitz School District   Operational
Cuba City School District   Operational
Cudahy School District   Operational
D C Everest Area School District   Operational
Dane County   Operational
Darlington Community School District   Operational
Deerfield Community School District   Operational
De Forest Area School District   Operational
De Pere School District   Operational
Delavan-Darien School District   Operational
Denmark School District   Operational
Dodgeland School District   Operational
Dodgeville School District   Operational
Door County   Operational
Dove Health Care   Operational
Dunn County   Operational
East Troy School District   Operational
Eastern Shores Library System - Monarch Library System   Operational
Eau Claire Area School District   Operational
Eau Claire Catholic Schools   Operational
City of Eau Claire   Operational
Eau Claire County   Operational
Edgar School District   Operational
Edgerton School District   Operational
Edgewood High School   Operational
Educators Credit Union   Operational
Elcho School District   Operational
Elk Mound Area School District   Operational
Elkhart Lake-Glenbeulah School District   Operational
Elkhorn Area School District   Operational
Ellsworth Community School District   Operational
Elmbrook School District   Operational
Elmwood School District   Operational
Erin School District   Operational
Fall Creek School District   Operational
Fall River School District   Operational
Family Peace Center   Operational
Flambeau School District   Operational
Florence County School District   Operational
City of Fond du Lac   Operational
Fond du Lac County   Operational
Fond du Lac School District   Operational
Fontana J8 School District   Operational
Forest County   Operational
Fort Atkinson School District   Operational
Fox Point J2 School District   Operational
Fox Valley Lutheran High School   Operational
Fox Valley Technical College   Operational
Frederic School District   Operational
Freedom Area School District   Operational
Geneva J4 School District   Operational
Genoa City J2 School District   Operational
Germantown School District   Operational
Gillett School District   Operational
Gilman School District   Operational
Gilmanton School District   Operational
Glenwood City School District   Operational
Good Shepherd Lutheran School   Operational
Goodman-Armstrong Creek School District   Operational
Grafton School District   Operational
Town of Grand Chute   Operational
Granton Area School District   Operational
Grantsburg School District   Operational
City of Green Bay   Operational
Green Bay Area School District   Operational
Green Bay Community Church   ? Operational
Green Lake County   Operational
Green Lake School District   Operational
City of Greenfield   Operational
Greenfield School District   Operational
Greenwood School District   Operational
Gresham School District   Operational
Hartford J1 School District   Operational
Hartford UHS School District   Operational
Hartland-Lakeside J3 School District   Operational
Hayward Community School District   Operational
Highland School District   Operational
HNR School District-Neosho   Operational
HNR School District- Rubicon   Operational
Holmen School District   Operational
Holy Apostles School   Operational
Horicon School District   Operational
Hortonville Area School District   Operational
Howard Village   Operational
Howard-Suamico School District   Operational
Howards Grove School District   Operational
Hudson School District   Operational
Hurley School District   Operational
Hustisford School District   Operational
Independence First   Operational
Indianhead Federated Library System   Operational
Iola-Scandinavia School District   Operational
Iowa-Grant School District   Operational
Ithaca School District   Operational
Jackson County   Operational
City of Janesville   Operational
Jefferson County   Operational
Jefferson School District   Operational
Johnson Creek Elementary   Operational
Johnson Creek School District   Operational
Kaukauna Area School District   Operational
Kenosha County   Operational
Kenosha County Public Library System   Operational
Kenosha Unified School District   Operational
Kettle Moraine Lutheran High School   Operational
Kettle Moraine School District   Operational
Kewaunee School District   Operational
Kiel Area School District   Operational
Kimberly Area School District   Operational
Kohler School District   Operational
City of La Crosse   Operational
La Crosse School District   Operational
Lac Courte Oreilles Ojibwa Community College   Operational
Lac du Flambeau #1 School District   Operational
School District of Ladysmith   Operational
Lake Country School District   Operational
Lake Holcombe School District   Operational
Lake Mills Area School District   Operational
Lakeland College   Operational
Lakeland UHS School District   Operational
Lakeshore Technical College   Operational
Lakeshores Library System   Operational
Laona School District   Operational
Lawrence University   Operational
Lena School District   Operational
Lincoln County   Operational
Linn J4 School District   Operational
Linn J6 School District   Operational
Little Chute Area School District   Operational
Village of Little Chute   Operational
Lodi School District   Operational
Lomira School District   Operational
Loyal School District   Operational
Luther High School   Operational
Luxemburg-Casco School District   Operational
Madison Area Technical College   Operational
City of Madison   Operational
Madison Metropolitan School District   Operational
Manawa School District   Operational
Manitowoc Public Utilities   Operational
Manitowoc School District   Operational
Maple Dale-Indian Hill School District   Operational
Maple School District   Operational
Marathon City School District   Operational
Marathon County   Operational
Marathon County Special Education   Operational
Marian University of Fond du Lac   Operational
Marinette City   Operational
Marinette County   Operational
Marinette School District   Operational
Marion School District   Operational
Markesan School District   Operational
Marquette University   Operational
Marquette University High School   Operational
Marshall School District   Operational
City of Marshfield   Operational
Marshfield Unified School District   Operational
Mayville School District   Operational
McDonell Area Catholic School District   Operational
McFarland School District   Operational
Medford Area Public School District   Operational
Medical College of Wisconsin   Operational
Mellen School District   Operational
City of Menasha   Operational
Menasha Joint School District   Operational
Town of Menasha   Operational
Menasha Utilities   Operational
Menominee Indian School District   Operational
Menominee Nation, College of the   Operational
Menomonie Area School District   Operational
Mequon-Thiensville School District   Operational
Mercer School District   Operational
Meriter Hospital, Inc.   Operational
Merrill Area School District   Operational
Merton Community School District   Operational
Messmer Catholic   Operational
Mid-State Technical College   Operational
Mid-Wisconsin Federated Library System   Operational
Middleton-Cross Plains Area School District   Operational
Milton School District   Operational
Milwaukee Area Technical College   Operational
Milwaukee Art Museum   Operational
Milwaukee City Housing Authority   Operational
City of Milwaukee   Operational
Milwaukee County Federated Library System   Operational
Milwaukee Institute of Art and Design   Operational
Milwaukee Public Museum   Operational
Milwaukee School of Engineering   Operational
Mineral Point Unified School District   Operational
Minocqua J1 School District   Operational
Mishicot School District   Operational
Mondovi School District   Operational
Monona Grove School District   Operational
Monroe School District   Operational
Montello School District   Operational
Monticello School District   Operational
Moraine Park Technical College   Operational
Mosinee School District   Operational
Mukwonago School District   Operational
Muskego-Norway School District   Operational
Necedah Area School District   Operational
City of Neenah   Operational
Neenah Joint School District   Operational
Neillsville School District   Operational
City of New Berlin   Operational
New Berlin School District   Operational
New Glarus School District   Operational
New London School District   Operational
Niagara School District   Operational
Nicolet Area Technical College   Operational
Nicolet Federated Library System   Operational
Nicolet UHS School District   Operational
Norris Academy   Operational
North Central Health Care   Operational
North Fond du Lac School District   Operational
North Lakeland School District   Operational
Northcentral Technical College   Operational
Northeast Wisconsin Technical College   Operational
Northern Ozaukee School District   Operational
Northern Waters Library Service   Operational
Northland College   Operational
Northland International University   Operational
Northland Pines School District   Operational
Northwood School District   Operational
Norwalk-Ontario-Wilton School District   Operational
Oconto Falls Public School District   Operational
Oconto Unified School District   Operational
Omro School District   Operational
Oregon School District   Operational
Osceola School District   Operational
Oshkosh Area School District   Operational
City of Oshkosh   Operational
Osseo-Fairchild School District   Operational
Our Lady Queen of Peace School   Operational
Outagamie Waupaca Library System   Operational
Owen-Withee School District   Operational
Palmyra-Eagle Area School District   Operational
Pardeeville Area School District   Operational
Parkview School District   Operational
Paris J1 School District   Operational
Pecatonica Area School District   Operational
Peshtigo School District   Operational
PESI   Operational
Pewaukee School District   Operational
Phelps School District   Operational
Phillips School District   Operational
Pier Wisconsin   Operational
Pittsville School District   Operational
City of Platteville   Operational
Platteville School District   Operational
Plum City School District   Operational
Plymouth Joint School District   Operational
Port Edwards School District   Operational
Port Washington-Saukville School District   Operational
Portage Community School District   Operational
Portage County   Operational
Poynette School District   Operational
Prairie du Chien Area School District   Operational
Prairie Farm Public School District   Operational
Prentice School District   Operational
Prescott School District   Operational
Price County   Operational
Princeton School District   Operational
Pulaski Community School District   Operational
Racine Lutheran High School   Operational
Racine Unified School District   Operational
Randall J1 School District   Operational
Raymond #14 School District   Operational
Reedsville School District   Operational
Rhinelander School District   Operational
Reedsburg School District   Operational
Rib Lake School District   Operational
Rice Lake Area School District   Operational
Richfield J1 School District   Operational
Richmond School District   Operational
Rio Community School District   Operational
Ripon Area School District   Operational
Ripon College   Operational
River Falls School District   Operational
River Ridge School District   Operational
River Valley School District   Operational
Riverdale School District   Operational
Rock County   Operational
Rock Prairie Montessori   Operational
Rosendale-Brandon School District   Operational
Rosholt School District   Operational
Royal Credit Union   Operational
Royall School District   Operational
Rubicon J6 School District   Operational
Rural Health Care   Operational
Sacred Heart Hospital   Operational
Sacred Heart of Jesus and Mary School   Operational
Sacred Heart School of Theology   Operational
St. Augustine University Parish   Operational
St. Catherines High School   Operational
Saint Croix Central School District   Operational
Saint Croix Falls School District   Operational
St. Francis Xavier Catholic School Systems   Operational
St. Joseph's Hospital   Operational
St. Mary Catholic Schools   Operational
St. Mary's Springs Academy   Operational
St. Norbert College   Operational
St. Thomas Aquinas Parish School   Operational
St. Vincent Hospital   Operational
Salem School District   Operational
Sauk Prairie School District   Operational
Sevastopol School District   Operational
Sharon J11 School District   Operational
Shawano School District   Operational
Sheboygan Area School District   Operational
City of Sheboygan   Operational
Sheboygan County   Operational
Sheboygan Falls School District   Operational
Shell Lake School District   Operational
Shiocton School District   Operational
Shoreland Lutheran High School   Operational
Shullsburg School District   Operational
Silver Lake College   Operational
Siren School District   Operational
Slinger School District   Operational
Solon Springs School District   Operational
South Central Library System   Operational
Southern Door County School District   Operational
Southwest Health Center   Operational
Southwest Library System   Operational
Southwest Wisconsin Technical College   Operational
Southwestern Wisconsin School District   Operational
Spencer School District   Operational
Spooner Area School District   Operational
Spooner Health System   Operational
Spring Valley School District   Operational
Stanley-Boyd Area School District   Operational
Stevens Point Area Public School District   Operational
City of Stevens Point   Operational
Stone Bank School District   Operational
Stoughton Area School District   Operational
Stratford School District   Operational
Sturgeon Bay School District   Operational
Village of Suamico   Operational
Sun Prairie Area School District   Operational
City of Superior   Operational
Suring Public School District   Operational
Swallow School District   Operational
SWITCH - Southeastern Wisc Info Tech Exchange   Operational
Thorp School District   Operational
Three Lakes School District   Operational
Tigerton School District   Operational
Tomahawk School District   Operational
Tomorrow River School District   Operational
Tri-County Area School District   Operational
Trout Lake   Operational
Turtle Lake School District   Operational
Twin Lakes #4 School District   Operational
Two Rivers Public School District   Operational
Union Grove J1 School District   Operational
Union Grove UHS School District   Operational
UW Platteville Real Estate Foundation   Operational
UW-Whitewater   Operational
Verona Area School District   Operational
Victory Christian Academy   Operational
Viterbo University   Operational
Wabeno Area School District   Operational
Walworth J1 School District   Operational
Washburn County   Operational
Washburn School District   Operational
Washington-Caldwell School District   Operational
Washington School District   Operational
Waterford Graded J1 School District   Operational
Waterford UHS School District   Operational
Waterloo School District   Operational
Watertown Unified School District   Operational
City of Waukesha   Operational
Waukesha County   Operational
Waukesha County Federated Library System   Operational
Waukesha County Technical College   Operational
Waukesha School District   Operational
Waunakee Community School District   Operational
Waupaca County   Operational
Waupaca School District   Operational
Waupun School District   Operational
City of Wausau   Operational
Wausau School District   Operational
Wausaukee School District   Operational
Wautoma Area School District   Operational
Wauwatosa City   Operational
Wauzeka-Steuben School District   Operational
Webster School District   Operational
City of West Allis   Operational
West Allis-West Milwaukee School District   Operational
West De Pere School District   Operational
West Salem School District   Operational
Western Technical College   Operational
Westfield School District   Operational
Westosha Special Ed   Operational
Weyauwega-Fremont School District   Operational
White Lake School District   Operational
Whitefish Bay Dominican High School   Operational
Whitefish Bay School District   Operational
City of Whitewater   Operational
Whitewater Unified School District   Operational
Whitnall School District   Operational
School District of Wild Rose   Operational
Winding Rivers Library System   Operational
Winnebago County   Operational
Winnebago Lutheran Academy   Operational
Winneconne Community School District   Operational
Winnefox Library System   Operational
Winter School District   Operational
Wisconsin Center for the Blind and Visually Impaired   Operational
Wisconsin Dells School District   Operational
Wisconsin Department of Military Affairs   Operational
State of Wisconsin Dept of Public Instruction   Operational
Wisconsin Department of Transportation   Operational
Wisconsin Economic Development Corporation - Madison   Operational
Wisconsin Economic Development Corporation - Milwaukee   Operational
Wisconsin Heights School District   Operational
Wisconsin Indianhead Technical College   Operational
State of Wisconsin Investment Board   Operational
Wisconsin Lutheran College   Operational
Wisconsin Lutheran High School   Operational
Wisconsin School for the Deaf   Operational
State of Wisconsin   Operational
Wisconsin Technical College System   Operational
Wisconsin Valley Library Service   Operational
Wonewoc-Union Center School District   Operational
Woodruff J1 School District   Operational
Wrightstown Community School District   Operational
Wisconsin Regional Peering Operational
MERIT Network   Operational
Pennsylvania State University   Operational
SysNet   Operational
Indiana Giga POP   Operational
Northwestern University   Operational
University of Chicago   Operational
University of Iowa   Operational
University of Illinois   Operational
NorthernLights GigaPOP   Operational
UW SysNet   Operational
Illinois State University   Operational
Penn State University   Operational
KINBER   Operational
MOREnet   Operational
Iowa State University   Operational
University of Nebraska CSN   Operational
University of Nebraska Lincoln   Operational
University of Missouri   Operational
OneNet   Operational
GPN   Operational
Transit Share Operational
University of Wisconsin SysNet   Operational
University of Iowa   Operational
Penn State   Operational
University of Minnesota   Operational
Indiana University   Operational
MERIT   Operational
KINBER   Operational
Iowa State University   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Sep 18, 14:32 CDT
Update - The City of Milwaukee was able to schedule the work within the requested outage window. We have moved the date to September 26 in order to allow for more advanced notice on planned work.
Thank . you for your feedback.
Sep 18, 14:13 CDT
Update - This message was set to you prematurely. Based on your feedback, we have requested a different maintenance window and we are waiting for confirmation on the new time. Furthermore, the duration of this work is 1 hour and not 13 hours. We have corrected the duration accordingly.

Thank you for bringing this issue to our attention.
Sep 17, 16:33 CDT
Scheduled - Notification of a planned event affecting your organization:

The City of Milwaukee will be conducting planned fiber migration between the WiscNet POP at 809 N Broadway and the WiscNet presence at the Medical College of Wisconsin (8701 W Watertown Plank Rd). Impacted WiscNet members are anticipated to experience an outage up to the full duration of the maintenance window.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 17, 11:34 CDT
Notification of a planned event affecting your organization:

Windstream will be conducting fiber maintenance on October 2nd from 12:00 AM to 6:00 AM CDT. Affected members can expect a complete loss of service during this time.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Posted on Sep 14, 09:13 CDT
Notification of a planned event affecting your organization:

Windstream will be conducting fiber maintenance on October 3rd from 12:00 AM to 6:00 AM CDT. During this time, affected members can expect a complete loss of service.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Posted on Sep 14, 09:24 CDT
Notification of a planned event affecting your organization:

Windstream will be conducting fiber splicing in la Crosse, WI and Platteville, WI. Impacted WiscNet members are anticipated to experience up to 6 hours of downtime during this maintenance window.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Posted on Sep 12, 12:49 CDT
Notification of a planned event affecting your organization:

Spectrum will be conducting unspecified network maintenance in Janesville, WI. Spectrum anticipates up to 10 minutes of downtime for impacted WiscNet members.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Posted on Sep 13, 15:48 CDT
Notification of a planned event affecting your organization:

Spectrum will be conducting hardware maintenance in Madison, WI. Impacted WiscNet members are anticipated to experience up to 3 hours of downtime during this maintenance window.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Posted on Sep 20, 11:04 CDT
Past Incidents
Sep 24, 2018

No incidents reported today.

Sep 23, 2018

No incidents reported.

Sep 22, 2018
Resolved - We have confirmed that the alarms have cleared at this site. At this time we will be resolving the ticket.
Sep 22, 11:55 CDT
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 21, 15:10 CDT
Sep 21, 2018
Completed - Maintenance completed. No issues to report.
Sep 21, 06:12 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 00:00 CDT
Scheduled - Notification of a planned event affecting your organization:

Spectrum will be conducting a circuit migration in Janesville, WI. This planned work will take place nightly over the course of two night on 9/19/18 and 9/21/18 between the hours of 12:00 AM - 6:00 AM CDT. Impacted WiscNet members are anticipated to experience up to 5 hours of downtime during both maintenance windows.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 11, 13:15 CDT
Completed - The scheduled maintenance has been completed.
Sep 21, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 00:00 CDT
Scheduled - Notification of a planned event affecting your organization:

Spectrum will be conducting software updates in Overland, MO. Up to 30 minutes of downtime is anticipated for impacted WiscNet members.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 11, 13:04 CDT
Resolved - We are currently seeing all devices restored with no further impact.
Sep 21, 05:04 CDT
Identified - Notification of an unplanned event affecting your institution:

We have received alarms showing the customer site equipment unreachable. We are seeing our WiscNet device on site reachable and are looking to have power and equipment verified to the site equipment.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 21, 04:34 CDT
Resolved - We are currently seeing all site equipment restored at this time.
Sep 21, 05:00 CDT
Identified - Notification of an unplanned event affecting your institution:

We are currently seeing our equipment on site but seeing the member equipment unreachable and looking to have power and equipment verified on site.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 21, 04:10 CDT
Sep 20, 2018
Resolved - We have received clear alarms for this event and verified that all devices are back up and functioning properly.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Sep 20, 21:23 CDT
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 20, 20:58 CDT
Resolved - This incident has been resolved, we have confirmed that our service is functioning at this time.
Sep 20, 14:26 CDT
Identified - Local power outage has been reported by our member.
Thank you
Sep 20, 14:22 CDT
Investigating - Notification of an unplanned event affecting your institution:

We have received alerts indicating the equipment on site is unreachable. Please verify power and equipment.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 20, 13:29 CDT
Resolved - I will now mark the incident as resolved since notification has been sent to all the the impacted members.

If you have questions about the rollover, please send email to globalsupport@icann.org with "KSK Rollover" in the subject line.

Thanks
Sep 20, 11:36 CDT
Identified - Greetings,

Per the notification we received below, since 1 September 2017, thirty seven (37) IP addresses from WiscNet's network have sent at least one trust anchor configuration report indicating they were not configured with the new KSK (Key Signing Key). ICANN will change or "roll over" the new DNSSEC KSK of the DNS root zone on 11 October 2018.


If the DNS resolver configuration in your network is not updated with the new KSK before 11 October 2018, users of that resolver will not be able to resolve any DNS queries, resulting in a DNS outage.


The notification below is all the information we received regarding the new DNSSEC KSK.


If you have questions about the rollover, please send email to globalsupport@icann.org with "KSK Rollover" in the subject line.

Please do NOT reply to this message!

These are the IPs:
2381 198.150.224.111 MidStateTC
2381 198.150.224.112 MidStateTC
2381 198.150.66.6 NortheastTC
2381 204.145.232.66 WindingRiversLib
2381 205.213.104.222 SouthCentralLib
2381 205.213.112.1 BeloitSD
2381 205.213.117.239 MiddletonSD
2381 205.213.125.4 RacineSD
2381 205.213.125.5 RacineSD
2381 205.213.125.6 RacineSD
2381 205.213.125.7 RacineSD
2381 205.213.125.8 RacineSD
2381 205.213.163.68 CambridgeSD
2381 205.213.5.242 WaukeshaSD
2381 216.56.104.34 ElmbrookSD
2381 216.56.106.34 Whitnallsd
2381 216.56.109.35 Sheboygancity
2381 216.56.160.101 OutagamieWaupacaLib
2381 216.56.160.254 HortonvilleSD
2381 216.56.160.34 Northlandpinessd
2381 216.56.160.66 Marionsd
2381 216.56.161.194 Portedwardssd
2381 216.56.20.180 Newlondonsd
2381 216.56.22.34 OshkoshSD
2381 216.56.248.26 MukwonagoSD
2381 216.56.25.162 TwoRiversSD
2381 216.56.34.66 ElchoSD
2381 216.56.4.254 BurlingtonSD
2381 216.56.43.6 BarneveldSD
2381 216.56.61.228 NorwalkOntarioSD
2381 216.56.61.67 McFarlandSD
2381 216.56.66.66 SpoonerHealthSystem
2381 216.56.68.80 LadysmithHawkinsSD
2381 216.56.7.226 HowardsGroveSD
2381 216.56.80.50 SacredHeartSchTheo
2381 216.56.84.135 SheboyganAreaSD
2381 216.56.93.136 DePereSD


Thanks

%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
Below is the Notification we received
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%



On 9/5/18, 2:41 PM, "ksk2018prep@icann.org" wrote:

As you may be aware, on 11 October 2018, ICANN will change or "roll over" the DNSSEC key signing key (KSK) of the DNS root zone. Based on information from your network received at the DNS root name servers, we believe that there *may* be at least one recursive resolver (also referred to as a recursive name server or caching name server) with DNSSEC validation enabled in AS2381 that is unprepared for the KSK rollover. If the resolver configuration is not updated with the new KSK before 11 October 2018, users of that resolver will not be able to resolve any DNS queries, resulting in a DNS outage for all users
attempting DNS lookups through that resolver.

To repeat this important point: any DNS resolvers on your network with DNSSEC validation enabled that are not properly updated to use the new KSK will unable to resolve names on 11 October 2018 or shortly
thereafter (the exact time of failure is uncertain due to caching).

At the end of this message, please find a list of IP addresses from AS2381 that since 1 September 2017 have sent at least one trust anchor configuration report indicating they were not configured with the new KSK.

Please note that these IP addresses appear in our records because they sent a trust anchor configuration report to one of the root name servers in the form of a DNS query following the protocol defined in RFC 8145 (https://www.rfc-editor.org/rfc/rfc8145.txt). Not just recursive resolvers but any device, including those belonging to end users (such as mobile phones), could potentially send such a query: we are aware of at least one multi-platform VPN software implementation that reported its lack of the new KSK using this mechanism. (This software has since been updated with the new KSK.) In addition, because these reports are made with a simple DNS query, they can be forwarded through multiple resolvers and can also be easily spoofed. Therefore, the presence of an IP address in the list below does not definitively indicate that a resolver at that address originated a trust anchor report.

Please also note that IP addresses on your network that are not on the list below could still be unprepared for the root KSK rollover: only very recent versions of certain resolver software actually report their trust anchor configuration to the root servers. Your network could still have recursive resolvers with DNSSEC validation enabled that are unprepared for the root KSK rollover on 11 October 2018. If you have not already done so, we would therefore encourage you to check any DNSSEC-validating recursive resolvers to confirm that these resolvers are configured with the new root zone KSK and are prepared for the root KSK rollover on 11 October 2018.

For more information on how to check whether a resolver you operate has the new KSK, see:
https://www.icann.org/dns-resolvers-checking-current-trust-anchors

For more information on how to update your resolver to use the new KSK, see:
https://www.icann.org/dns-resolvers-updating-latest-trust-anchor


In advance of the rollover, we are running a short survey of network operators to assist ICANN in its assessment of networks' readiness for the root KSK rollover. Could we please kindly request that you
complete this very short survey about your preparedness for the root KSK rollover? The nine-question survey can be completed in under a minute:

https://www.research.net/r/KSKRolloverPreparedness?ASnumber=2381

We will be accepting responses until 13 September 2018.


For more information about the root KSK rollover project, see:
https://www.icann.org/kskroll

If you have questions about the rollover or this survey, please send email to globalsupport@icann.org with "KSK Rollover" in the subject line.

Kind regards,
The ICANN Root KSK Rollover Project Team
Sep 20, 11:19 CDT
Completed - Maintenance completed. No issues to report.
Sep 20, 04:59 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 23:00 CDT
Scheduled - Notification of a planned event affecting your organization:

Spectrum will be conducting software updates in Commercial Point, OH. Impacted WiscNet members are anticipated to experience up to 2 hours of downtime during the maintenance window.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 5, 15:16 CDT
Sep 18, 2018
Resolved - All alarms cleared on 9/17 and there are no further issues at this time.
Sep 18, 17:52 CDT
Update - Power issue is resolved but Internet remains down. Our engineers have been notified and are investigating the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Sep 13, 07:29 CDT
Identified - The WiscNet NOC is currently seeing multiple devices as unreachable on site. The cause has been identified and a fix is in progress.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Sep 12, 18:12 CDT
Completed - The scheduled maintenance has been completed.
Sep 18, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 00:00 CDT
Scheduled - Notification of a planned event affecting your organization:

Spectrum will be repairing a section of damaged fiber in Fitchburg, WI. Impacted WiscNet members are anticipate to experience up to 4 hours of downtime.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 11, 13:11 CDT
Completed - The scheduled maintenance has been completed.
Sep 18, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 00:00 CDT
Scheduled - Notification of a planned event affecting your organization:

Midwest Fiber Networks will be conducting a fiber relocation in Waukesha, WI on September 18th from 12:00 AM to 6:00 AM CDT. Affected members can expect a loss of service for up to the entire 6 hour work window.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 4, 11:10 CDT
Resolved - We are currently seeing all services restored at this time.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 18, 05:36 CDT
Identified - Notification of a planned event affecting your organization:

We are currently seeing the site equipment for Winneconne SD in a down state and are looking to have power and equipment verified on site.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 18, 01:19 CDT
Completed - The scheduled maintenance has been completed.
Sep 18, 02:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 23:00 CDT
Scheduled - Notification of a planned event affecting your organization:

MCE will be conducting a fiber relocation project on 87th Street in Milwaukee, WI. This planned work will take place on 9/17/18 at 11:00 PM and is anticipated to take up to 5 hours. Impacted WiscNet members are anticipated to be hard down for up to the duration of the maintenance window.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 11, 14:10 CDT
Sep 17, 2018
Resolved - The NOC is seeing all alarms cleared and confirmed that fiber cut has been repaired. Please let us know if you continue to experience any further service issue.

608-442-6761 option 1

noc@wiscnet.net
Sep 17, 21:34 CDT
Identified - Notification of an unplanned event affecting your institution:

At this time the NOC is seeing your site hard down due to a fibercut just outside of Wisconsin Dells. Unfortunately we have no ETR but are working carefully with our partner to gather further information. At this time we are being told that a great deal of fiber will need to be unburied in order to repair the damage.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 17, 19:20 CDT
Resolved - At this time we are no longer showing issues with the connections and the sites are online with no issues.
Sep 17, 20:21 CDT
Identified - We have identified a fiber cut and fiber crews are currently on site splicing.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Sep 17, 13:41 CDT
Sep 16, 2018

No incidents reported.

Sep 15, 2018
Completed - Maintenance completed. No issues to report.
Sep 15, 04:58 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 23:01 CDT
Scheduled - Notification of a planned event affecting your organization:

AT&T will be conducting configuration changes in West Allis, WI September 14th beginning at 11:00 PM and continuing to September 15th at 5:00 AM CDT. During this time affected members can expect a 5 minute loss of service.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Aug 27, 08:41 CDT
Resolved - We have confirmed that the issue has been resolved at this time. The circuit went down due a neighbor adjacency failure. The issue was resolved by rebuilding the circuit.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 15, 02:40 CDT
Update - Notification of an unplanned event affecting your institution:

Please be advised that our partner is also investigating the ongoing issue between our 222wwash-isp device and the r-suringsd device on site. Further updates to follow.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 14, 23:11 CDT
Investigating - Notification of an unplanned event affecting your institution:

Please be advised we are investigating an ongoing issue between our 222wwash-isp device and the r-suringsd device on site. Further updates to follow.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 14, 18:53 CDT
Sep 14, 2018
Resolved - This incident has been resolved.
Sep 14, 13:06 CDT
Update - Resolved: Issue is stable and is now considered resolved by the NOC.
Sep 13, 09:10 CDT
Monitoring - We are now seeing all alarms clear and all connections up onsite.

Please verify that service has restored or if you're still having service issues by calling the NOC at 608-442-6761 option 1 and referencing ticket number 454156
Sep 12, 23:13 CDT
Identified - There is currently a multi-node outage in the area causing the school's internet connection to be down.

More updates will be provided once available.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Sep 12, 16:28 CDT
Completed - The scheduled maintenance has been completed.
Sep 14, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 00:00 CDT
Scheduled - Notification of a planned event affecting your organization:

Spectrum will be installing new equipment in Fitchburg, WI. Impacted WiscNet sites are anticipated to experience up to 2 hours of downtime during the maintenance window.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 6, 14:47 CDT
Completed - The scheduled maintenance has been completed.
Sep 14, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:01 CDT
Scheduled - Notification of a planned event affecting your organization:

Spectrum will be conducting circuit migrations over the course of four night in Fitchburg, WI. The planned work will take place on 9/11/18, 9/12/18, 9/13/18, and 9/14/18 from 12:00 AM - 6:00 AM CDT each night. Impacted WiscNet members are anticipated to experience up to 2 hours of downtime each night.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 6, 14:42 CDT
Completed - The scheduled maintenance has been completed.
Sep 14, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 00:00 CDT
Scheduled - Notification of a planned event affecting your organization:

Spectrum will be swapping trays in a splice case in Spencer, WI on September 14th between 12:00 AM and 6:00 AM CDT. Affected members should expect up to a 2 hour loss of service during this time. This work was previously scheduled for August 24th, but Spectrum notified us that they were going to do this on September 14th instead.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Aug 24, 08:24 CDT
Completed - The scheduled maintenance has been completed.
Sep 14, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:00 CDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 16, 14:20 CDT
Scheduled - Notification of a planned event affecting your organization:

Spectrum will be conducting traffic migration work in Milwaukee, WI. This work will take place over the course of three nights between the hours of 12:00 AM - 6:00 AM each night. Spectrum anticipates up to 2 hours of downtime for impacted WiscNet members each night.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Aug 16, 11:18 CDT
Sep 13, 2018
Resolved - This incident has been resolved. This issue was due to an issue with the BadgerNet circuit to this district.
Sep 13, 07:36 CDT
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 12, 23:57 CDT
Completed - The scheduled maintenance has been completed.
Sep 13, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 00:00 CDT
Scheduled - Notification of a planned event affecting your organization:

Spectrum will be conducting fiber splicing in Onalaska, WI. Impacted WiscNet members are anticipated to experience up to 4 hours of downtime during the maintenance window.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Aug 29, 09:13 CDT
Completed - The scheduled maintenance has been completed.
Sep 13, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 00:00 CDT
Scheduled - Notification of a planned event affecting your organization:

Windstream will be conducting emergency fiber repair work in Milwaukee, WI. Impacted WiscNet members are anticipated to experience up to 2 hours and 30 minutes of downtime during the maintenance window.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 12, 13:18 CDT
Completed - The scheduled maintenance has been completed.
Sep 13, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 23:01 CDT
Update - Spectrum has rescheduled this work to 9/12/18 11:00 PM - 9/13/18 5:00 AM CDT. An outage of up to 2 hours is still anticipated during the revised maintenance window.
Aug 9, 12:05 CDT
Scheduled - Notification of a planned event affecting your organization:

Spectrum will be conducting software updates in Columbus, OH on 8/16/18. Spectrum anticipates up to 4 hours of downtime for impacted WiscNet members.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Aug 7, 13:07 CDT
Sep 12, 2018
Completed - The scheduled maintenance has been completed.
Sep 12, 18:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:00 CDT
Scheduled - Notification of a planned event affecting your organization:

Spectrum will be conducting a circuit migration beginning September 11th at 12:00 AM and ending September 14th at 6:00 AM CDT. During this time affected members can expect up to a 2 hour loss of service.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Aug 27, 14:38 CDT
Sep 11, 2018
Resolved - This incident has been resolved.
Sep 11, 21:05 CDT
Investigating - Notification of an unplanned event affecting your institution:

One of the internet connections is down. We have reached out to our partner provider to investigate.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 11, 15:34 CDT
Completed - Please be advised that US Signal has cancelled this maintenance window.
Sep 11, 15:50 CDT
Scheduled - Notification of a planned event affecting your organization:

US Signal will be conducting software updates in Grand Rapids, MI. Impacted WiscNet members are anticipated to experience up to 30 minutes of downtime.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 5, 15:04 CDT
Resolved - At this time we are seeing circuits have been restored. If you experience any further issues, please contact the WiscNet NOC.

608-442-6761 option 1

noc@wiscnet.net
Sep 11, 14:54 CDT
Update - The fault has been identified as a cable cut in Marinette WI. Trenching has been completed and fiber is on site. Currently awaiting splicing crew to arrive on site. ETR is mid-afternoon.
Sep 11, 14:49 CDT
Update - AT&T and BadgerNet continue to work with the provider to determine what is causing the issue and will provide upates as soon more is known.
Thank you for your patience.
Sep 11, 11:00 CDT
Identified - BadgerNet 3 is reporting that there is a suspected fiber issue causing an area outage in the Marinette area. AT&T is currently working to isolate the root cause and will be providing an update shortly.
Sep 11, 09:35 CDT
Update - We are continuing to investigate this issue.
Sep 11, 08:38 CDT
Investigating - Notification of an unplanned event affecting your institution:

We are currently receiving alarms indicating an outage in the Northeast region of Wisconsin and have begun investigation and troubleshooting.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Sep 11, 08:37 CDT
Completed - Maintenance completed. No issues to report.
Sep 11, 05:57 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:00 CDT
Scheduled - Notification of a planned event affecting your organization:

AT&T will be making configuration changes on their networking equipment on September 11th from 12:00 AM to 6:00 AM CDT. Affected members should expect a 5 minute loss of service during this time.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Aug 27, 09:59 CDT
Sep 10, 2018

No incidents reported.