Monitoring - We are now seeing your site up and reachable. We will continue to monitor your site for the next 24 hours.
Jul 13, 07:28 CDT
Investigating - Notification of an unplanned event affecting your institution:

We are currently seeing the equipment offline at both Abbotsford and Colby SD and we are looking to verify if there are any power or equipment related issues on site.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 13, 03:08 CDT
Update - Our partner carrier informed us that they are seeing their end as up and did not see the circuit go down from their end.

At this time, can you please verify p/e and power cycle the equipment and respond back?

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 10, 02:21 CDT
Investigating - Notification of an unplanned event affecting your institution:

We have received alarms for your site. We are investigating to determine the cause of this event.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 10, 01:21 CDT
Update - The latest update on the fiber repair: Marquette High School will contact their fiber provider this week to confim ETA for week of July 9th.
Jul 3, 09:45 CDT
Monitoring - The WiscNet NOC is standing by for updates on this issue while you work with construction project coordinators on a repair. Please contact the WiscNet NOC with any updates or questions you may have.
Jun 19, 10:42 CDT
Update - Member confirmed fiber cut at the location, and is working with fiber provider to fix the fiber cut. No ETA at this time
Jun 6, 08:23 CDT
Update - Fiber cut undergoing repair
Jun 4, 16:17 CDT
Identified - Notification of an unplanned event affecting your institution:

We have received alarms indicating that the Wiscnet device is unreachable.

Please advise if your performing maintenance that may be affecting the connectivity to this device.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jun 1, 12:34 CDT
Bay Area Operational
Algoma School District   Operational
Village of Ashwaubenon   Operational
Ashwaubenon School District   Operational
Bellin College Inc   Operational
Bonduel School District   Operational
Bowler School District   Operational
Brown County   Operational
Brown County 2 Remote Site   Operational
Brown County 3 Remote Site   Operational
Brown County Jail   Operational
Brown County Law Enforcement   Operational
Brown County New Eye   Operational
Brown County PDCT   Operational
Brown County PDCT 2   Operational
Brown County Public Service Commission   Operational
CESA 7   Operational
CESA 8   Operational
Coleman School District   Operational
Crivitz School District   Operational
Denmark School District   Operational
De Pere School District   Operational
Door County   Operational
Eastern Shores Library System - Monarch Library System   Operational
Elkhart Lake-Glenbeulah School District   Operational
Florence County School District   Operational
Gillett School District   Operational
Goodman-Armstrong Creek School District   Operational
City of Green Bay   Operational
Green Bay Area School District   Operational
Green Bay Community Church   ? Operational
Gresham School District   Operational
Howard Village   Operational
Howards Grove School District   Operational
Howard-Suamico School District   Operational
Kewaunee School District   Operational
Kiel Area School District   Operational
Kohler School District   Operational
Lakeland College   Operational
Lakeshore Technical College   Operational
Lena School District   Operational
Luxemburg-Casco School District   Operational
Manitowoc Public Utilities   Operational
Manitowoc School District   Operational
Menominee Indian School District   Operational
Menominee Nation, College of the   Operational
Mishicot School District   Operational
Niagara School District   Operational
Nicolet Federated Library System   Operational
Northeast Wisconsin Technical College   Operational
Northland International University   Operational
Oconto Falls Public School District   Operational
Oconto Unified School District   Operational
Beecher-Dunbar-Pembine School District   Operational
Peshtigo School District   Operational
Plymouth Joint School District   Operational
Pulaski Community School District   Operational
Reedsville School District   Operational
St. Norbert College   Operational
St. Vincent Hospital   Operational
Sevastopol School District   Operational
Shawano School District   Operational
Sheboygan Area School District   Operational
City of Sheboygan   Operational
Sheboygan County   Operational
Sheboygan Falls School District   Operational
Silver Lake College   Operational
Southern Door County School District   Operational
Sturgeon Bay School District   Operational
Suring Public School District   Operational
Tigerton School District   Operational
Two Rivers Public School District   Operational
Washington School District   Operational
Wausaukee School District   Operational
West De Pere School District   Operational
Wrightstown Community School District   Operational
Marinette County   Operational
Marinette City   Operational
Marinette School District   Operational
Village of Suamico   Operational
Fox Valley Operational
Appleton Area School District   Operational
Appleton Boys and Girls Club   Operational
Appleton Performing Arts Center   Operational
City of Appleton   Operational
Berlin Area School District   Operational
Brillion School District   Operational
Calumet County   Operational
Campbellsport School District   Operational
CESA 6   Operational
Chilton School District   Operational
City of Fond du Lac   Operational
Hortonville Area School District   Operational
Fond du Lac County   Operational
Fond du Lac School District   Operational
Fox Valley Lutheran High School   Operational
Fox Valley Technical College   Operational
Freedom Area School District   Operational
Town of Grand Chute   Operational
Green Lake County   Operational
Green Lake School District   Operational
Iola-Scandinavia School District   Operational
Kaukauna Area School District   Operational
Kimberly Area School District   Operational
Lawrence University   Operational
Little Chute Area School District   Operational
Manawa School District   Operational
Marion School District   Operational
Marian University of Fond du Lac   Operational
Markesan School District   Operational
City of Menasha   Operational
Town of Menasha   Operational
Menasha Joint School District   Operational
Menasha Utilities   Operational
Moraine Park Technical College   Operational
City of Neenah   Operational
Neenah Joint School District   Operational
New London School District   Operational
North Fond du Lac School District   Operational
Omro School District   Operational
City of Oshkosh   Operational
Oshkosh Area School District   Operational
Outagamie Waupaca Library System   Operational
Princeton School District   Operational
Ripon Area School District   Operational
Ripon College   Operational
Rosendale-Brandon School District   Operational
Shiocton School District   Operational
St. Francis Xavier Catholic School Systems   Operational
St. Mary Catholic Schools   Operational
St. Mary's Springs Academy   Operational
Tri-County Area School District   Operational
Village of Little Chute   Operational
Waupaca County   Operational
Waupaca School District   Operational
Wautoma Area School District   Operational
Weyauwega-Fremont School District   Operational
School District of Wild Rose   Operational
Winnebago County   Operational
Winneconne Community School District   Operational
Winnefox Library System   Operational
Winnebago Lutheran Academy   Operational
North Central Operational
Adams-Friendship Area School District   Operational
Almond-Bancroft School District   Operational
Antigo Unified School District   Operational
Athens School District   Operational
Auburndale School District   Operational
CESA 9   Operational
Community Care of Central Wisconsin   Operational
Crandon School District   Operational
D C Everest Area School District   Operational
Edgar School District   Operational
Elcho School District   Operational
Forest County   Operational
Lac du Flambeau #1 School District   Operational
Lakeland UHS School District   Operational
Laona School District   Operational
Marathon City School District   Operational
Marathon County   Operational
Marathon County Special Education   Operational
City of Marshfield   Operational
Marshfield Unified School District   Operational
Merrill Area School District   Operational
Mid-State Technical College   Operational
Minocqua J1 School District   Operational
Mosinee School District   Operational
Nicolet Area Technical College   Operational
North Central Health Care   Operational
Northcentral Technical College   Operational
North Lakeland School District   Operational
Northland Pines School District   Operational
Phelps School District   Operational
Pittsville School District   Operational
Portage County   Operational
Port Edwards School District   Operational
Rhinelander School District   Operational
Rosholt School District   Operational
Spencer School District   Operational
Stevens Point Area Public School District   Operational
Stratford School District   Operational
Tomahawk School District   Operational
Tomorrow River School District   Operational
Three Lakes School District   Operational
Wabeno Area School District   Operational
City of Wausau   Operational
Wausau School District   Operational
White Lake School District   Operational
Wisconsin Valley Library Service   Operational
Woodruff J1 School District   Operational
North West Operational
Bayfield School District   Operational
Birchwood School District   Operational
Butternut School District   Operational
CESA 12   Operational
Chequamegon School District   Operational
Flambeau School District   Operational
Gilman School District   Operational
Grantsburg School District   Operational
Hayward Community School District   Operational
Hurley School District   Operational
School District of Ladysmith   Operational
Lac Courte Oreilles Ojibwa Community College   Operational
Maple School District   Operational
Medford Area Public School District   Operational
Mellen School District   Operational
Mercer School District   Operational
Northern Waters Library Service   Operational
Northland College   Operational
Northwood School District   Operational
Phillips School District   Operational
Prentice School District   Operational
Price County   Operational
Rib Lake School District   Operational
Shell Lake School District   Operational
Siren School District   Operational
Solon Springs School District   Operational
Spooner Area School District   Operational
Spooner Health System   Operational
City of Superior   Operational
Washburn County   Operational
Washburn School District   Operational
Webster School District   Operational
Winter School District   Operational
Wisconsin Indianhead Technical College   Operational
South Central Operational
Baraboo School District   Operational
Belleville School District   Operational
Cambria-Friesland School District   Operational
Cambridge School District   Operational
CESA 5   Operational
CESA 10 - Madison   Operational
Dane County   Operational
Deerfield Community School District   Operational
De Forest Area School District   Operational
Dodgeland School District   Operational
Edgewood High School   Operational
Fall River School District   Operational
Fort Atkinson School District   Operational
Herman #22 School District   Operational
Herman-Neosho-Rubicon School District   Operational
Horicon School District   Operational
Hustisford School District   Operational
Jefferson County   Operational
Jefferson School District   Operational
Lake Mills Area School District   Operational
Lodi School District   Operational
Lomira School District   Operational
City of Madison   Operational
Madison Area Technical College   Operational
Madison Metropolitan School District   Operational
Marshall School District   Operational
Mayville School District   Operational
McFarland School District   Operational
Meriter Hospital, Inc.   Operational
Middleton-Cross Plains Area School District   Operational
Mid-Wisconsin Federated Library System   Operational
Monona Grove School District   Operational
Montello School District   Operational
Oregon School District   Operational
Our Lady Queen of Peace School   Operational
Palmyra-Eagle Area School District   Operational
Pardeeville Area School District   Operational
Portage Community School District   Operational
Poynette School District   Operational
Reedsburg School District   Operational
Rio Community School District   Operational
River Valley School District   Operational
Rubicon J6 School District   Operational
Sacred Heart of Jesus and Mary School   Operational
Sauk Prairie School District   Operational
South Central Library System   Operational
Southwest Health Center   Operational
Stone Bank School District   Operational
Stoughton Area School District   Operational
Sun Prairie Area School District   Operational
Trout Lake   Operational
Twin Lakes #4 School District   Operational
Verona Area School District   Operational
Waterloo School District   Operational
Watertown Unified School District   Operational
Waunakee Community School District   Operational
Waupun School District   Operational
Westfield School District   Operational
State of Wisconsin   Operational
Wisconsin Economic Development Corporation - Madison   Operational
Wisconsin Dells School District   Operational
Wisconsin Department of Military Affairs   Operational
State of Wisconsin Dept of Public Instruction   Operational
Wisconsin Heights School District   Operational
State of Wisconsin Investment Board   Operational
Wisconsin Technical College System   Operational
Rural Health Care   Operational
South East Operational
Alverno College   Operational
Aurora University   Operational
Big Foot UHS School District   Operational
BloodCenter of Wisconsin   Operational
Brighton #1 School District   Operational
Bristol School District #1   Operational
City of Brookfield   Operational
Burlington Area School District   Operational
Carroll University   Operational
Carthage College   Operational
Catholic Memorial High School   Operational
CESA 1   Operational
CESA 2   Operational
Children Hospital and Health System   Operational
City of Greenfield   Operational
City of West Allis   Operational
Concordia University   Operational
Cudahy School District   Operational
Delavan-Darien School District   Operational
Educators Credit Union   Operational
Elkhorn Area School District   Operational
Elmbrook School District   Operational
Erin School District   Operational
Fontana J8 School District   Operational
Fox Point J2 School District   Operational
Geneva J4 School District   Operational
Genoa City J2 School District   Operational
Germantown School District   Operational
Grafton School District   Operational
Greenfield School District   Operational
Hartford J1 School District   Operational
Hartford UHS School District   Operational
Hartland-Lakeside J3 School District   Operational
Holy Apostles School   Operational
City if Janesville   Operational
Independence First   Operational
Kenosha County   Operational
Kenosha County Public Library System   Operational
Kenosha Unified School District   Operational
Kettle Moraine Lutheran High School   Operational
Kettle Moraine School District   Operational
Lake Country School District   Operational
Lakeshores Library System   Operational
Linn J4 School District   Operational
Linn J6 School District   Operational
Maple Dale-Indian Hill School District   Operational
Marquette University   Operational
Marquette University High School   Operational
Medical College of Wisconsin   Operational
Mequon-Thiensville School District   Operational
Merton Community School District   Operational
Messmer Catholic   Operational
City of Milwaukee   Operational
Milwaukee Area Technical College   Operational
Milwaukee Art Museum   Operational
Milwaukee City Housing Authority   Operational
Milwaukee County Federated Library System   Operational
Milwaukee Institute of Art and Design   Operational
Milwaukee Public Museum   Operational
Mukwonago School District   Operational
Muskego-Norway School District   Operational
City of New Berlin   Operational
New Berlin School District   Operational
Nicolet UHS School District   Operational
Northern Ozaukee School District   Operational
Paris J1 School District   Operational
Pewaukee School District   Operational
Pier Wisconsin   Operational
Port Washington-Saukville School District   Operational
Racine Lutheran High School   Operational
Racine Unified School District   Operational
Randall J1 School District   Operational
Raymond #14 School District   Operational
Richfield J1 School District   Operational
Richmond School District   Operational
Rock Prairie Montessori   Operational
Sacred Heart School of Theology   Operational
St. Catherines High School   Operational
St. Thomas Aquinas Parish School   Operational
Salem School District   Operational
Sharon J11 School District   Operational
Shoreland Lutheran High School   Operational
Slinger School District   Operational
SWITCH - Southeastern Wisc Info Tech Exchange   Operational
Swallow School District   Operational
Union Grove J1 School District   Operational
Union Grove UHS School District   Operational
Walworth J1 School District   Operational
Waterford Graded J1 School District   Operational
Waterford UHS School District   Operational
City of Waukesha   Operational
Waukesha County   Operational
Waukesha County Federated Library System   Operational
Waukesha County Technical College   Operational
Waukesha School District   Operational
West Allis-West Milwaukee School District   Operational
Westosha Special Ed   Operational
Whitefish Bay Dominican High School   Operational
Whitefish Bay School District   Operational
City of Whitewater   Operational
Whitewater Unified School District   Operational
Whitnall School District   Operational
Wisconsin Department of Transportation   Operational
Wisconsin Economic Development Corporation - Milwaukee   Operational
Wisconsin Lutheran College   Operational
Wisconsin Lutheran High School   Operational
Wisconsin School for the Deaf   Operational
Victory Christian Academy   Operational
Washington-Caldwell School District   Operational
Wauwatosa City   Operational
South West Operational
Albany School District   Operational
Arrowhead Library System   Operational
Barneveld School District   Operational
Belmont Community School District   Operational
City of Beloit   Operational
Beloit College   Operational
Beloit School District   Operational
Beloit Turner School District   Operational
Benton School District   Operational
Black Hawk School District   Operational
Blackhawk Technical College   Operational
Boscobel Area School District   Operational
Cassville School District   Operational
CESA 3   Operational
Clinton Community School District   Operational
Cuba City School District   Operational
Darlington Community School District   Operational
Dodgeville School District   Operational
Edgerton School District   Operational
Highland School District   Operational
Iowa-Grant School District   Operational
Ithaca School District   Operational
Milton School District   Operational
Mineral Point Unified School District   Operational
Monroe School District   Operational
Monticello School District   Operational
New Glarus School District   Operational
Parkview School District   Operational
Pecatonica Area School District   Operational
City of Platteville   Operational
Platteville School District   Operational
Riverdale School District   Operational
River Ridge School District   Operational
Rock County   Operational
Shullsburg School District   Operational
Southwestern Wisconsin School District   Operational
Southwest Library System   Operational
Southwest Wisconsin Technical College   Operational
UW Platteville Real Estate Foundation   Operational
Wisconsin Center for the Blind and Visually Impaired   Operational
Argyle School District   Operational
UW-Whitewater   Operational
West Central Operational
Abbotsford School District   Operational
Altoona School District   Operational
Augusta School District   Operational
Barron Area School District   Operational
Boyceville Community School District   Operational
Cadott Community School District   Operational
Cameron School District   Operational
CESA 10 - Chippewa Falls   Operational
CESA 11   Operational
Chetek-Weyerhaeuser School District   Operational
Chippewa County   Operational
Chippewa Falls Area Unified School District   Operational
Chippewa Valley Technical College   Operational
Clear Lake School District   Operational
Colby School District   Operational
Colfax School District   Operational
Cornell School District   Operational
Dove Health Care   Operational
Dunn County   Operational
City of Eau Claire   Operational
Eau Claire Area School District   Operational
Eau Claire Catholic Schools   Operational
Eau Claire County   Operational
Elk Mound Area School District   Operational
Ellsworth Community School District   Operational
Elmwood School District   Operational
Fall Creek School District   Operational
Frederic School District   Operational
Glenwood City School District   Operational
Granton Area School District   Operational
Greenwood School District   Operational
Hudson School District   Operational
Indianhead Federated Library System   Operational
Lake Holcombe School District   Operational
Loyal School District   Operational
McDonell Area Catholic School District   Operational
Menomonie Area School District   Operational
Neillsville School District   Operational
Osceola School District   Operational
Owen-Withee School District   Operational
PESI   Operational
Plum City School District   Operational
Prairie Farm Public School District   Operational
Prescott School District   Operational
Rice Lake Area School District   Operational
River Falls School District   Operational
Royal Credit Union   Operational
Sacred Heart Hospital   Operational
Saint Croix Central School District   Operational
Saint Croix Falls School District   Operational
St. Joseph's Hospital   Operational
Spring Valley School District   Operational
Stanley-Boyd Area School District   Operational
Thorp School District   Operational
Turtle Lake School District   Operational
Altoona City   Operational
Western Operational
Alma School District   Operational
Bangor School District   Operational
CESA 4   Operational
Cochrane-Fountain City School District   Operational
Gilmanton School District   Operational
Holmen School District   Operational
Jackson County   Operational
La Crosse School District   Operational
Luther High School   Operational
Mondovi School District   Operational
Necedah Area School District   Operational
Norwalk-Ontario-Wilton School District   Operational
Osseo-Fairchild School District   Operational
Prairie du Chien Area School District   Operational
Royall School District   Operational
Viterbo University   Operational
Wauzeka-Steuben School District   Operational
Western Technical College   Operational
West Salem School District   Operational
Winding Rivers Library System   Operational
Wonewoc-Union Center School District   Operational
Wisconsin Regional Peering Operational
MERIT Network   Operational
Pennsylvania State University   Operational
SysNet   Operational
Indiana Giga POP   Operational
Northwestern University   Operational
University of Chicago   Operational
University of Iowa   Operational
University of Illinois   Operational
NorthernLights GigaPOP   Operational
UW SysNet   Operational
Illinois State University   Operational
Penn State University   Operational
KINBER   Operational
MOREnet   Operational
Iowa State University   Operational
University of Nebraska CSN   Operational
University of Nebraska Lincoln   Operational
University of Missouri   Operational
OneNet   Operational
GPN   Operational
Transit Share Operational
University of Wisconsin SysNet   Operational
University of Iowa   Operational
Penn State   Operational
University of Minnesota   Operational
Indiana University   Operational
MERIT   Operational
KINBER   Operational
Iowa State University   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Notification of a planned event affecting your organization:

Spectrum will be installing a new 10 gig link in Eau Claire, WI on July 18th from 12:00 AM to 6:00 AM CDT. Affected members can expect a loss of service lasting up to 10 minutes during this time.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Posted on Jun 22, 14:37 CDT
Notification of a planned event affecting your organization:

Spectrum will be replacing a fiber splice case in Spencer, WI. Spectrum anticipates up to 4 hours of downtime for impacted WiscNet members.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Posted on Jun 27, 09:31 CDT
Update - We received notification that this work was rescheduled once more.
The new time is June 23rd.

Thank you
WiscNet
Jul 9, 16:45 CDT
Scheduled - We received notification that this work was rescheduled tp Monday, July 23rd from 7pm to 5am.




Notification of a planned event affecting your organization:

WisDOT was unable to complete this work on June 20th due to weather and other work and so will be conducting Fiber Splicing on July 9th from 7:00 PM to July 10th at 5:00 AM. During this time members can expect a complete loss of service.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 23, 08:16 CDT
Notification of a planned event affecting your organization:

Spectrum will be upgrading the OS on equipment in Columbus, OH starting July 23rd at 11:00 PM CDT and ending July 24th at 5:00 AM CDT. During this time, affected members will experience an outage lasting up to 20 minutes.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Posted on Jul 4, 07:49 CDT
Notification of a planned event affecting your organization:

Spectrum will be conducting fiber splicing over the course of two nights. Work is scheduled to take place 7/25/18 and 7/26/18 from 12:00 AM - 6:00 AM CDT. Spectrum anticipates up to 3 hours downtime for impacted WiscNet members.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Posted on Jul 3, 12:43 CDT
Notification of a planned event affecting your organization:

Spectrum will be conducting equipment software updates throughout Ohio on 7/26/18 11:00 PM - 7/27/18 5:00 AM CDT. Spectrum anticipates up to 20 minutes of downtime for impacted WiscNet members as the networking equipment reboots.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Posted on Jul 6, 13:43 CDT
Notification of a planned event affecting your organization:

Spectrum will be conducting fiber splicing over the course of three nights between the hours of 12:00 AM and 6:00 AM CDT. This planned work is scheduled for 7/31/18, 8/1/18, and 8/2/18. Spectrum anticipates up to 4 hours of downtime for impacted WiscNet members.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Posted on Jul 11, 12:19 CDT
Past Incidents
Jul 16, 2018
Resolved - Connection was re-established after the SFP at the site router outbound interface was replaced with a spare unit. WiscNet service team will work with Travis to replace the SFP with a permanent solution as soon as possible.
Jul 16, 08:27 CDT
Identified - A WiscNet engineer will be in contact with you shortly to further assist in resolving this issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Jul 14, 12:33 CDT
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 14, 06:49 CDT
Jul 15, 2018

No incidents reported.

Jul 13, 2018
Resolved - This issue is resolved.
Jul 13, 13:28 CDT
Update - The alarms have cleared for OmroSD.
Jul 13, 11:27 CDT
Identified - Notification of an unplanned event affecting your institution:

We are currently seeing equipment down at both Winneconne and Omro SD. We are seeing reported power outages in the area by Alliant Energy. We will be continuing to monitor the storm status and once the storms have passed or the equipment restores we will update with any further issues.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 13, 01:00 CDT
Completed - The scheduled maintenance has been completed.
Jul 13, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 00:00 CDT
Scheduled - Notification of a planned event affecting your organization:

Spectrum will be replacing a fiber enclosure in Fitchburg, WI. Spectrum anticipates up to 4 hours of downtime for impacted WiscNet members.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 12, 15:18 CDT
Completed - The scheduled maintenance has been completed.
Jul 13, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 00:00 CDT
Scheduled - Notification of a planned event affecting your organization:

Spectrum will be conducting a circuit migration in Beloit, WI from July 6th to July 13th. Work will be conducted only between the hours of 12:00 AM and 6:00 AM CDT. Each night members can expect an outage lasting up to 1 hour.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jun 21, 12:12 CDT
Completed - The scheduled maintenance has been completed.
Jul 13, 04:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 22:00 CDT
Scheduled - Notification of a planned event affecting your organization:

WiscNet will be performing hardware maintenance starting at 10:00PM on Thursday, July 12th ending at 4:00AM Friday, July 13th at 324 E Wisconsin Ave, Milwaukee, WI. Impacted WiscNet members could experience a service disruption up to the full duration of the maintenance window.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 5, 16:06 CDT
Jul 12, 2018
Resolved - This incident has been resolved.
Jul 12, 23:30 CDT
Monitoring - BadgerNet has indicated that repair has completed on the fiber cut that has caused this outage.
Jul 12, 21:23 CDT
Update - Splicing crews are currently on site doing prep work at this time. The ETR is still 8:00PM.
Jul 12, 19:09 CDT
Update - We are continuing to work on a fix for this issue.
Jul 12, 16:52 CDT
Identified - AT&T has just identified the issue as a fiber cut outside of Osseo. ETR is currently between 7pm-8pm barring any difficulties experienced.
Jul 12, 15:46 CDT
Update - Most recent update from BadgerNet Helpdesk:

At approximately 11:45am ATT/BadgerNet noticed many sites go down. Further investigation has proved this to be an outage with Century-Link. As of 3:30pm, Century-Link is suspecting a fiber cut but has not confirmed this. They currently have no ETA but they do have testers on the trouble ticket and are actively investigating the cause and impacted sites. Nothing has been confirmed at this point. Once we have more information we will provide you an addition update.
Jul 12, 15:39 CDT
Update - BadgerNet has a trouble ticket with Century Link. There is suspicion of a fiber cut though not confirmed. No ETR available just yet.
Jul 12, 14:50 CDT
Update - Updated notification sent to impacted members who were not notified upon service impact.
Jul 12, 14:21 CDT
Update - We are continuing to investigate this issue.
Jul 12, 14:15 CDT
Update - We are continuing our investigation and BadgerNet is currently investigating as well. There is an outage with CenturyLink in the area and it appears that there are 2 10Gig
links down, potentially the same 10Gig links that were down on July 3rd. Investigation is ongoing and further updates will be provided as they become available.
Jul 12, 13:39 CDT
Investigating - Your institutions along with a number of WiscNet members institutions have lost network connectivity a few minutes ago and are still down at the moment. We are investigating the issue. Appears to be a BadgerNet outage.
Stay tuned

WiscNet
Jul 12, 11:56 CDT
Resolved - Issue is stable and is now considered resolved by the NOC.
Jul 12, 22:04 CDT
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 12, 21:34 CDT
Jul 11, 2018
Resolved - We have received clear alarms for this event and verified that all devices are back up and reachable again.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Jul 11, 19:52 CDT
Identified - Notification of an unplanned event affecting your institution:

Please be advised that we have received alarms indicating that the WiscNet device onsite is unreachable.

Please reply if your performing maintenance or are experiencing a power outage that is affecting the connectivity to this device.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 11, 10:54 CDT
Completed - The scheduled maintenance has been completed.
Jul 11, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 00:00 CDT
Scheduled - Notification of a planned event affecting your organization:

Spectrum will be conducting a fiber relocate in DePere, WI on July 11th from 12:00 AM to 6:00 AM CDT. During this time affected members can expect a complete loss of service, up to 6 hours.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jun 22, 09:11 CDT
Completed - The scheduled maintenance has been completed.
Jul 11, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 00:00 CDT
Scheduled - Notification of a planned event effecting your institution:

Charter Spectrum will be conducting a script update on July 11th between midnight and 6:00 am. Affected members should expect up to two hours of hard down time during the maintenance window.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Mar 14, 10:32 CDT
Jul 10, 2018
Resolved - Our alarms for this issue have cleared. Resolving ticket.
Jul 10, 12:49 CDT
Identified - Notification of an unplanned event affecting your institution:

Please be advised that we have received an alarm indicating that the interface serving your connection to WISCNET has gone down.

Please advise if your performing maintenance that will continue to impact your services.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 10, 12:33 CDT
Resolved - Issue has been resolved.
Jul 10, 09:50 CDT
Investigating - Notification of an unplanned event affecting your institution:

We are currently seeing your site as unreachable. Can you please verify power at the site and if there is any ongoing maintenance.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 9, 08:32 CDT
Completed - The maintenance is complete at this time. No standing alarms. Closing case.
Jul 10, 02:26 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 00:00 CDT
Scheduled - Notification of a planned event affecting your organization:

Merit will be installing a new master splice case in Ironwood, MI. Merit does not anticipate an outage for any WiscNet members, but the potential does exist given that their field engineers will be in close proximity to WiscNet fibers.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jun 20, 08:22 CDT
Jul 9, 2018
Resolved - This incident has been resolved.
Jul 9, 12:16 CDT
Investigating - Notification of an unplanned event affecting your institution:

We are currently seeing your site as unreachable. Can you please verify the power onsite, and let us know if there is any maintenance going onsite.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 9, 10:17 CDT
Jul 8, 2018

No incidents reported.

Jul 7, 2018
Resolved - Resolved: Issue is stable and is now considered resolved by the NOC.
Jul 7, 17:48 CDT
Investigating - Notification of an unplanned event affecting your institution:

We are currently seeing the equipment on site in an unreachable state and we are not receiving any traffic from the site devices but are seeing the circuit in an up state. We are looking to have power and equipment verified on site and to confirm if there is any known site work being conducted.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 7, 07:41 CDT
Completed - The scheduled maintenance has been completed.
Jul 7, 08:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 00:00 CDT
Scheduled - Notification of a planned event affecting your organization:

On July 7th starting at 12:00 AM CDT, WiscNet engineers will be upgrading their backbone router in Whitewater, WI for additional capacity. This work will cause members to experience intermittent to complete loss of connectivity from July 7th at 12:00 AM to July 7th at 8:00 AM CDT.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 2, 07:59 CDT
Jul 6, 2018
Resolved - This incident has been resolved.
Jul 6, 08:04 CDT
Investigating - Notification of an unplanned event affecting your institution:

The NOC is seeing the site managed fiber down to the Blood Center of WI. Please verify any maintenance or fiber events so the NOC can track accordingly.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 5, 07:50 CDT
Completed - The scheduled maintenance has been completed.
Jul 6, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 22:00 CDT
Scheduled - Notification of a planned event affecting your organization:

WiscNet engineers will be replacing a backbone hub device in Platteville at 10:00 PM CDT on July 5th, 2018. Affected members should expect to see a loss of service of 15 to 60 minutes within the first hour of this maintenance window.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jun 28, 13:16 CDT
Jul 5, 2018
Resolved - This incident has been resolved.
Jul 5, 08:49 CDT
Investigating - We are currently seeing devices at this site as unreachable. Please verify power and equipment.
Jul 4, 19:52 CDT
Jul 4, 2018
Resolved - This incident has been resolved.
Jul 4, 19:27 CDT
Identified - A fiber cut has been identified that may be impacting services. A fiber crew is on site and working to resolve the issue. No ETR has been provided at this time.
Jul 4, 14:05 CDT
Update - A technician has been dispatched to the site to investigate the outage. We currently do not have an ETR.
Jul 4, 09:26 CDT
Update - We would like to report that at this time there is no update on the ETR for this outage. We will continue to update you as we receive them.
Jul 3, 23:38 CDT
Update - The ETR that was previously given is now not accurate due to additional issue found while investigating.
Jul 3, 20:10 CDT
Update - We are continuing to monitor for any further issues.
Jul 3, 20:09 CDT
Update - We currently have received the ETR of 4 hours for the current outage. Thank you for your patience.
Jul 3, 19:08 CDT
Monitoring - Dear WiscNet member. ATT a experiencing an outage that is affecting a portion of our members.
Here is what WiscNet was told by Badgernet3;

""ATT has an outage affecting multiple (lots) of users, all through CenturyLink. Two 10G connections are down."
If there is any more information you need, please simply reply to this email. Thank you."

WiscNet Noc Ticket #442517

The affected members are:
r-haywardsd
r-shelllakesd
r-osceolasd
r-barronsd
r-bayfieldsd
r-birchwoodsd
r-boycevillesd
r-butternutsd
r-cesa11
r-cesa12
r-chequamegonsd
r-elmwoodsd
r-fredericsd
r-gilmansd
r-glenwoodcitysd
r-hurleysd
r-lakeholcombesd
r-lcocommcoll
r-mellensd
r-mercersd
r-northernwaterslib
r-northlakelandelem
r-northwoodsd
r-plumcitysd
r-prescottsd
r-solonspringssd
r-stcroixcentralsd
r-turtlelakesd
r-washburnsd
r-webstersd
r-wintersd
Jul 3, 17:13 CDT
Jul 3, 2018
Resolved - This incident has been resolved.
Jul 3, 15:20 CDT
Update - We are continuing to investigate this issue.
Jul 3, 07:14 CDT
Investigating - Notification of an unplanned event affecting your institution:

We are currently seeing your site down. Please verify power and equipment. Thank you.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 3, 07:11 CDT
Resolved - This incident has been resolved.
Jul 3, 09:53 CDT
Update - We are engaging Badgernet for further investigation.
Jul 3, 07:24 CDT
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 2, 18:43 CDT
Postmortem - Read details
Jul 3, 16:30 CDT
Resolved - It appears that Rock Prairie Montessori connectivity to WiscNet was re established around 16:35 CTD July 2. BadgerNet reported that Reason For Outage is pending at this time.
Jul 3, 09:50 CDT
Identified - BadgerNet Helpdesk reported an issue between Madison and Janesville ATM.
Updates about the issue will be communicated to the members as they become available.
Jul 2, 10:35 CDT
Investigating - WiscNet lost connectivity to Rock Prairie Montessori. A trouble ticket has been opened with the BadgerNet help desk.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 2, 10:32 CDT
Resolved - We are seeing the site up at this time.
Jul 3, 06:44 CDT
Investigating - Notification of an unplanned event affecting your institution:

We are currently seeing your site as unreachable. Can you please verify power and equipment on site.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 2, 15:07 CDT
Completed - The scheduled maintenance has been completed.
Jul 3, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 04:00 CDT
Scheduled - Notification of a planned event affecting your organization:

US Signal will be performing a storage maintenance along its network in Grand Rapids, MI on July 3rd from 4:00 AM to 5:00 AM CDT. Members can expect a complete loss of service during this time.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jun 26, 13:14 CDT
Resolved - The NOC is seeing your device as reachable. Please resume normal operation.
Jul 3, 00:36 CDT
Investigating - Notification of an unplanned event affecting your institution:

The NOC is seeing the router at the Belleville SD as unreachable. Please verify power and equipment so that the NOC can proceed accordingly.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 3, 00:33 CDT
Jul 2, 2018
Resolved - The member managed network access device at Cesa 02 appears to be back on line - alarms on our core router has been cleared. Please contact us at 608-442-6761 option 2 if you have any questions or concerns.
Jul 2, 13:53 CDT
Identified - The device fw-cesa2 is a site managed device. At this point, we are on hold for member contact to return our calls about their connectivity.
Jul 2, 09:04 CDT
Update - Additional information: the router at uwwhitewater-hub keeps rebooting and the interface to fw-cesa02 is down.
Jul 1, 12:39 CDT
Investigating - Notification of an unplanned event affecting your institution:UWWhitewater

Possible power issues causing device to reboot multiple times. Please verify power and equipment on site.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 1, 12:37 CDT
Resolved - WiscNet regained connectivity to Shoreland Lutheran HS as off 11:05 am ct.
Jul 2, 13:28 CDT
Update - BadgerNet Helpdesk is now in the process of confirming power to their equipment on site. They are on hold waiting for call back.
Jul 2, 09:05 CDT
Update - Power was verified with Shoreland Lutheran. Our NOC is now opening a case with BadgerNet Help desk.
Jul 2, 08:34 CDT
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jul 1, 18:04 CDT
Resolved - Connectivity to member equipment has been established with no information regarding what caused the issue at this time.
Jul 2, 09:07 CDT
Investigating - Notification of an unplanned event affecting your institution:

NOC unable to reach site and no traffic is passing on interfaces at upstream router

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jun 29, 18:23 CDT