Update - We have escalated this issue to our partner provider and they believe the issue is on the circuit. They have set up a dispatch for January 17th at 8AM to investigate.
Jan 16, 19:10 CST
Identified - We believe the issue lies with the carrier's hardware on-site and requested they escalate and investigate. More updates to come as soon as possible.
Jan 16, 13:26 CST
Investigating - Notification of an unplanned event affecting your institution:

We currently see the connection to the Wiscnet asset on site as down. We spoke with Lucas Hanson who has confirmed power and equipment. Currently we are following up with our carrier for investigation.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jan 16, 11:04 CST
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jan 16, 17:25 CST
Identified - The carrier found no trouble. Jim Zahler the local contact found that there is a bad cable between two devices. He is currently waiting on parts before making repairs to the cable.
Jan 16, 09:07 CST
Update - Our partner provider has informed us that they are still investigating the issue and have not found out what's causing the issue at this time. They informed us that they are going to reach out to you at the start of business hours on Monday, Jan 7th to discuss and investigate the issue further.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jan 5, 05:48 CST
Update - We are still investigating this issue at this time. Further updates to follow.
Jan 5, 00:52 CST
Update - We are still investigating this issue at this time. Further updates to follow.
Jan 4, 18:22 CST
Investigating - Notification of an unplanned event affecting your institution:

Please be advised we are seeing your path from r-osceolasd to r-222wwash as down. OsceolaSD is still up via its path to UW Eau Claire. NOC is investigating this outage with our partner and will provide updates shortly.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jan 4, 16:16 CST
Abbotsford School District   Operational
Adams-Friendship Area School District   Operational
Albany School District   Operational
Algoma School District   Operational
Village of Allouez   Operational
Almond-Bancroft School District   Operational
Altoona City   Operational
Altoona School District   Operational
Alverno College   Operational
Antigo Unified School District   Operational
Appleton Area School District   Operational
Appleton Boys and Girls Club   Operational
City of Appleton   Operational
Appleton Performing Arts Center   Operational
Argyle School District   Operational
Arrowhead Library System   Operational
Arrowhead UHS School District   Operational
Ashwaubenon School District   Operational
Village of Ashwaubenon   Operational
Auburndale School District   Operational
Aurora University   Operational
Augusta School District   Operational
Bangor School District   Operational
Baraboo School District   Major Outage
Barneveld School District   Operational
Barron Area School District   Operational
Bayfield School District   Operational
Beecher-Dunbar-Pembine School District   Operational
Belleville School District   Operational
Bellin College Inc   Operational
Belmont Community School District   Operational
City of Beloit   Operational
Beloit College   Operational
Beloit School District   Operational
Beloit Turner School District   Operational
Benton School District   Operational
Berlin Area School District   Operational
Big Foot UHS School District   Operational
Birchwood School District   Operational
Black Hawk School District   Operational
Blackhawk Technical College   Operational
BloodCenter of Wisconsin   Operational
Bonduel School District   Operational
Boscobel Area School District   Operational
Bowler School District   Major Outage
Boyceville Community School District   Operational
Brighton #1 School District   Operational
Brillion School District   Operational
Bristol School District #1   Operational
City of Brookfield   Operational
Brown County   Operational
Brown County 2 Remote Site   Operational
Brown County 3 Remote Site   Operational
Brown County Jail   Operational
Brown County Law Enforcement   Operational
Brown County New Eye   Operational
Brown County PDCT   Operational
Brown County PDCT 2   Operational
Brown County Public Service Commission   Operational
Burlington Area School District   Operational
Butternut School District   Operational
Cadott Community School District   Operational
Calumet County   Operational
Cambria-Friesland School District   Operational
Cambridge School District   Operational
Cameron School District   Operational
Campbellsport School District   Operational
Carroll University   Operational
Carthage College   Operational
Cassville School District   Operational
Catholic Memorial High School   Operational
CESA 1   Operational
CESA 2   Operational
CESA 3   Operational
CESA 4   Operational
CESA 5   Operational
CESA 6   Operational
CESA 7   Operational
CESA 8   Operational
CESA 9   Operational
CESA 10 - Chippewa Falls   Operational
CESA 10 - Madison   Operational
CESA 11   Operational
CESA 12   Operational
Chequamegon School District   Operational
Chetek-Weyerhaeuser School District   Operational
Children Hospital and Health System   Operational
Chilton School District   Operational
Chippewa County   Operational
Chippewa Valley Technical College   Operational
Chippewa Falls Area Unified School District   Operational
Clear Lake School District   Operational
Clinton Community School District   Operational
Cochrane-Fountain City School District   Operational
Colby School District   Operational
Coleman School District   Operational
Colfax School District   Operational
Concordia University   Operational
Cornell School District   Operational
Crivitz School District   Operational
Cuba City School District   Operational
Cudahy School District   Operational
D C Everest Area School District   Operational
Dane County   Operational
Darlington Community School District   Operational
Deerfield Community School District   Operational
De Forest Area School District   Operational
De Pere School District   Operational
Delavan-Darien School District   Operational
Denmark School District   Operational
Dodgeland School District   Operational
Dodgeville School District   Operational
Door County   Operational
Dove Health Care   Operational
Dunn County   Operational
East Troy School District   Operational
Eastern Shores Library System - Monarch Library System   Operational
Eau Claire Area School District   Operational
Eau Claire Catholic Schools   Operational
City of Eau Claire   Operational
Eau Claire County   Operational
Edgar School District   Operational
Edgerton School District   Operational
Edgewood High School   Operational
Educators Credit Union   Operational
Elcho School District   Operational
Elk Mound Area School District   Operational
Elkhart Lake-Glenbeulah School District   Operational
Elkhorn Area School District   Operational
Ellsworth Community School District   Operational
Elmbrook School District   Operational
Elmwood School District   Operational
Erin School District   Operational
Fall Creek School District   Operational
Fall River School District   Operational
Family Peace Center   Operational
Flambeau School District   Operational
Florence County School District   Operational
City of Fond du Lac   Operational
Fond du Lac County   Operational
Fond du Lac School District   Operational
Fontana J8 School District   Operational
Forest County   Operational
Fort Atkinson School District   Operational
Fox Point J2 School District   Operational
Fox Valley Lutheran High School   Operational
Fox Valley Technical College   Operational
Frederic School District   Operational
Freedom Area School District   Operational
Geneva J4 School District   Operational
Genoa City J2 School District   Operational
Germantown School District   Operational
Gillett School District   Operational
Gilman School District   Operational
Gilmanton School District   Operational
Glenwood City School District   Operational
Good Shepherd Lutheran School   Operational
Goodman-Armstrong Creek School District   Operational
Grafton School District   Operational
Town of Grand Chute   Operational
Granton Area School District   Operational
Grantsburg School District   Operational
City of Green Bay   Operational
Green Bay Area School District   Operational
Green Bay Community Church   ? Operational
Green Lake County   Operational
Green Lake School District   Operational
City of Greenfield   Operational
Greenfield School District   Operational
Greenwood School District   Operational
Gresham School District   Operational
Hartford J1 School District   Operational
Hartford UHS School District   Operational
Hartland-Lakeside J3 School District   Operational
Hayward Community School District   Operational
Highland School District   Operational
HNR School District-Neosho   Operational
HNR School District- Rubicon   Operational
Holmen School District   Operational
Holy Apostles School   Operational
Horicon School District   Operational
Hortonville Area School District   Operational
Howard Village   Operational
Howard-Suamico School District   Operational
Howards Grove School District   Operational
Hudson School District   Operational
Hurley School District   Operational
Hustisford School District   Operational
Inclusa   Operational
Independence First   Operational
Indianhead Federated Library System   Operational
Iola-Scandinavia School District   Operational
Iowa-Grant School District   Operational
Ithaca School District   Operational
Jackson County   Operational
City of Janesville   Operational
Jefferson County   Operational
Jefferson School District   Operational
Johnson Creek Elementary   Operational
Johnson Creek School District   Operational
Kaukauna Area School District   Operational
Kenosha County   Operational
Kenosha County Public Library System   Operational
Kenosha Unified School District   Operational
Kettle Moraine Lutheran High School   Operational
Kettle Moraine School District   Operational
Kewaunee School District   Operational
Kiel Area School District   Operational
Kimberly Area School District   Operational
Kohler School District   Operational
City of La Crosse   Operational
La Crosse School District   Operational
Lac Courte Oreilles Ojibwa Community College   Operational
Lac du Flambeau #1 School District   Operational
School District of Ladysmith   Operational
Lake Country School District   Operational
Lake Holcombe School District   Operational
Lake Mills Area School District   Operational
Lakeland College   Operational
Lakeland UHS School District   Operational
Lakeshore Technical College   Operational
Lakeshores Library System   Operational
Laona School District   Operational
Lawrence University   Operational
Lena School District   Operational
Lincoln County   Operational
Linn J6 School District   Operational
Little Chute Area School District   Operational
Village of Little Chute   Operational
Lodi School District   Operational
Lomira School District   Operational
Loyal School District   Operational
Luther High School   Operational
Luxemburg-Casco School District   Operational
Madison Area Technical College   Operational
City of Madison   Operational
Madison Metropolitan School District   Operational
Manawa School District   Operational
Manitowoc Public Utilities   Operational
Manitowoc School District   Operational
Maple Dale-Indian Hill School District   Operational
Maple School District   Operational
Marathon City School District   Operational
Marathon County   Operational
Marathon County Special Education   Operational
Marian University of Fond du Lac   Operational
Marinette City   Operational
Marinette County   Operational
Marinette School District   Operational
Marion School District   Operational
Markesan School District   Operational
Marquette University   Operational
Marquette University High School   Operational
Marshall School District   Operational
City of Marshfield   Operational
Marshfield Unified School District   Operational
Mayville School District   Operational
McDonell Area Catholic School District   Operational
McFarland School District   Operational
Medford Area Public School District   Operational
Medical College of Wisconsin   Operational
Mellen School District   Operational
City of Menasha   Operational
Menasha Joint School District   Operational
Town of Menasha   Operational
Menasha Utilities   Operational
Menominee Indian School District   Operational
Menominee Nation, College of the   Operational
Menomonie Area School District   Operational
Mequon-Thiensville School District   Operational
Mercer School District   Operational
Meriter Hospital, Inc.   Operational
Merrill Area School District   Operational
Merton Community School District   Operational
Messmer Catholic   Operational
Mid-State Technical College   Operational
Mid-Wisconsin Federated Library System   Operational
Middleton-Cross Plains Area School District   Operational
Milton School District   Operational
Milwaukee Area Technical College   Operational
Milwaukee Art Museum   Operational
Milwaukee City Housing Authority   Operational
City of Milwaukee   Operational
Milwaukee County Federated Library System   Operational
Milwaukee Institute of Art and Design   Operational
Milwaukee Public Museum   Operational
Milwaukee School of Engineering   Operational
Mineral Point Unified School District   Operational
Minocqua J1 School District   Operational
Mishicot School District   Operational
Mondovi School District   Operational
Monona Grove School District   Operational
Monroe School District   Operational
Montello School District   Operational
Monticello School District   Operational
Moraine Park Technical College   Operational
Mosinee School District   Operational
Mukwonago School District   Operational
Muskego-Norway School District   Operational
Necedah Area School District   Operational
City of Neenah   Operational
Neenah Joint School District   Operational
Neillsville School District   Operational
City of New Berlin   Operational
New Berlin School District   Operational
New Glarus School District   Operational
New London School District   Operational
Niagara School District   Operational
Nicolet Area Technical College   Operational
Nicolet Federated Library System   Operational
Nicolet UHS School District   Operational
Norris Academy   Operational
North Central Health Care   Operational
North Fond du Lac School District   Operational
North Lakeland School District   Operational
Northcentral Technical College   Operational
Northeast Wisconsin Technical College   Operational
Northern Ozaukee School District   Operational
Northern Waters Library Service   Operational
Northland College   Operational
Northland International University   Operational
Northland Pines School District   Operational
Northwood School District   Operational
Norwalk-Ontario-Wilton School District   Operational
Oconto Falls Public School District   Operational
Oconto Unified School District   Operational
Omro School District   Operational
Oregon School District   Operational
Osceola School District   Operational
Oshkosh Area School District   Operational
City of Oshkosh   Operational
Osseo-Fairchild School District   Operational
Our Lady Queen of Peace School   Operational
Outagamie Waupaca Library System   Operational
Owen-Withee School District   Operational
Palmyra-Eagle Area School District   Operational
Pardeeville Area School District   Operational
Parkview School District   Operational
Paris J1 School District   Operational
Pecatonica Area School District   Operational
Peshtigo School District   Operational
PESI   Operational
Pewaukee School District   Operational
Phelps School District   Operational
Phillips School District   Operational
Pier Wisconsin   Operational
Pittsville School District   Operational
City of Platteville   Operational
Platteville School District   Operational
Plum City School District   Operational
Plymouth Joint School District   Operational
Port Edwards School District   Operational
Port Washington-Saukville School District   Operational
Portage Community School District   Operational
Portage County   Operational
Poynette School District   Operational
Prairie du Chien Area School District   Operational
Prairie Farm Public School District   Operational
Prentice School District   Operational
Prescott School District   Operational
Price County   Operational
Princeton School District   Operational
Pulaski Community School District   Operational
Racine Lutheran High School   Operational
Racine Unified School District   Operational
Randall J1 School District   Operational
Raymond #14 School District   Operational
Reedsville School District   Operational
Rhinelander School District   Operational
Reedsburg School District   Operational
Rib Lake School District   Operational
Rice Lake Area School District   Operational
Richfield J1 School District   Operational
Richmond School District   Operational
Rio Community School District   Operational
Ripon Area School District   Operational
Ripon College   Operational
River Falls School District   Operational
River Ridge School District   Operational
River Valley School District   Operational
Riverdale School District   Operational
Rock County   Operational
Rock Prairie Montessori   Operational
Rosendale-Brandon School District   Operational
Rosholt School District   Operational
Royal Credit Union   Operational
Royall School District   Operational
Rubicon J6 School District   Operational
Rural Health Care   Operational
Sacred Heart Hospital   Operational
Sacred Heart of Jesus and Mary School   Operational
Sacred Heart School of Theology   Operational
St. Augustine University Parish   Operational
St. Catherines High School   Operational
Saint Croix Central School District   Operational
Saint Croix Falls School District   Operational
St. Francis Xavier Catholic School Systems   Operational
St. Joseph's Hospital   Operational
St. Mary Catholic Schools   Operational
St. Mary's Springs Academy   Operational
St. Norbert College   Operational
St. Thomas Aquinas Parish School   Operational
St. Vincent Hospital   Operational
Salem School District   Operational
Sauk Prairie School District   Operational
Sevastopol School District   Operational
Sharon J11 School District   Operational
Shawano School District   Operational
Sheboygan Area School District   Operational
City of Sheboygan   Operational
Sheboygan County   Operational
Sheboygan Falls School District   Operational
Shell Lake School District   Operational
Shiocton School District   Operational
Shoreland Lutheran High School   Operational
Shullsburg School District   Operational
Silver Lake College   Operational
Siren School District   Operational
Slinger School District   Operational
Solon Springs School District   Operational
South Central Library System   Operational
Southern Door County School District   Operational
Southwest Health Center   Operational
Southwest Library System   Operational
Southwest Wisconsin Technical College   Operational
Southwestern Wisconsin School District   Operational
Spencer School District   Operational
Spooner Area School District   Operational
Spooner Health System   Operational
Spring Valley School District   Operational
Stanley-Boyd Area School District   Operational
Stevens Point Area Public School District   Operational
City of Stevens Point   Operational
Stone Bank School District   Operational
Stoughton Area School District   Operational
Stratford School District   Operational
Sturgeon Bay School District   Operational
Village of Suamico   Operational
Sun Prairie Area School District   Operational
City of Superior   Operational
Suring Public School District   Operational
Swallow School District   Operational
SWITCH - Southeastern Wisc Info Tech Exchange   Operational
Thorp School District   Operational
Three Lakes School District   Operational
Tigerton School District   Operational
Tomahawk School District   Operational
Tomorrow River School District   Operational
Tri-County Area School District   Operational
Trout Lake   Operational
Turtle Lake School District   Operational
Twin Lakes #4 School District   Operational
Two Rivers Public School District   Operational
Union Grove J1 School District   Operational
Union Grove UHS School District   Operational
UW Platteville Real Estate Foundation   Operational
UW-Whitewater   Operational
Verona Area School District   Operational
Victory Christian Academy   Operational
Viterbo University   Operational
Wabeno Area School District   Operational
Walworth J1 School District   Operational
Washburn County   Operational
Washburn School District   Operational
Washington-Caldwell School District   Operational
Washington School District   Operational
Waterford Graded J1 School District   Operational
Waterford UHS School District   Operational
Waterloo School District   Operational
Watertown Unified School District   Operational
City of Waukesha   Operational
Waukesha County   Operational
Waukesha County Federated Library System (Bridges Library System)   Operational
Bridges Library System   Operational
Waukesha County Technical College   Operational
Waukesha School District   Operational
Waunakee Community School District   Operational
Waupaca County   Operational
Waupaca School District   Operational
Waupun School District   Operational
City of Wausau   Operational
Wausau School District   Operational
Wausaukee School District   Operational
Wautoma Area School District   Operational
Wauwatosa City   Operational
Wauzeka-Steuben School District   Operational
Webster School District   Operational
City of West Allis   Operational
West Allis-West Milwaukee School District   Operational
West De Pere School District   Operational
West Salem School District   Operational
Western Technical College   Operational
Westfield School District   Operational
Westosha Special Ed   Operational
Weyauwega-Fremont School District   Operational
White Lake School District   Operational
Whitefish Bay Dominican High School   Operational
Whitefish Bay School District   Operational
City of Whitewater   Operational
Whitewater Unified School District   Operational
Whitnall School District   Operational
School District of Wild Rose   Operational
Winding Rivers Library System   Operational
Winnebago County   Operational
Winnebago Lutheran Academy   Operational
Winneconne Community School District   Operational
Winnefox Library System   Operational
Winter School District   Operational
Wisconsin Center for the Blind and Visually Impaired   Operational
Wisconsin Dells School District   Operational
Wisconsin Department of Military Affairs   Operational
State of Wisconsin Dept of Public Instruction   Operational
Wisconsin Department of Transportation   Operational
Wisconsin Economic Development Corporation - Madison   Operational
Wisconsin Economic Development Corporation - Milwaukee   Operational
Wisconsin Heights School District   Operational
Wisconsin Indianhead Technical College   Operational
State of Wisconsin Investment Board   Operational
Wisconsin Lutheran College   Operational
Wisconsin Lutheran High School   Operational
Wisconsin School for the Deaf   Operational
State of Wisconsin   Operational
Wisconsin Technical College System   Operational
Wisconsin Valley Library Service   Operational
Wonewoc-Union Center School District   Operational
Woodruff J1 School District   Operational
Wrightstown Community School District   Operational
Wisconsin Regional Peering Operational
MERIT Network   Operational
Pennsylvania State University   Operational
SysNet   Operational
Indiana Giga POP   Operational
Northwestern University   Operational
University of Chicago   Operational
University of Iowa   Operational
University of Illinois   Operational
NorthernLights GigaPOP   Operational
UW SysNet   Operational
Illinois State University   Operational
Penn State University   Operational
KINBER   Operational
MOREnet   Operational
Iowa State University   Operational
University of Nebraska CSN   Operational
University of Nebraska Lincoln   Operational
University of Missouri   Operational
OneNet   Operational
GPN   Operational
Transit Share Operational
University of Wisconsin SysNet   Operational
University of Iowa   Operational
Penn State   Operational
University of Minnesota   Operational
Indiana University   Operational
MERIT   Operational
KINBER   Operational
Iowa State University   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Notification of a planned event affecting your organization:

CenturyLink will be conducting fiber optic cable repair work in Prairie Du Chien, WI. Impacted WiscNet members are anticipated to experience up to 30 minutes of downtime during the maintenance window.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Posted on Jan 8, 11:33 CST
Notification of a planned event affecting your organization:

Spectrum will be conducting fiber splicing in Madison, WI on January 22nd and 23rd between the hours of 12:00 AM and 6:00 AM. Work will take place both nights but only during the 12:00 AM to 6:00 AM work window. Affected members can expect a loss of service lasting up to 4 hours each night. Please note Spectrum had this work previously scheduled for December 6th and 7th, but was unable to complete this work as scheduled. This is the reschedule of that work.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Posted on Dec 14, 08:12 CST
Notification of a planned event affecting your organization:

Spectrum will be conducting a circuit migration over the course of three night. This work will take place on 1/29/19, 1/30/19, and 1/31/19 between the hours of 12:00 AM - 6:00 AM CST. Impacted WiscNet members are anticipated to experience up to 90 minutes of downtime during the maintenance window.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Posted on Jan 8, 11:51 CST
Notification of a planned event affecting your organization:

Spectrum will be conducting a circuit migration over the course of three night. This work will take place on 1/29/19, 1/30/19, and 1/31/19 between the hours of 12:00 AM - 6:00 AM CST. Impacted WiscNet members are anticipated to experience up to 90 minutes of downtime during the maintenance window.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Posted on Jan 7, 15:34 CST
Past Incidents
Jan 15, 2019
Resolved - This incident has been resolved.
Jan 15, 12:14 CST
Identified - The WiscNet NOC is currently seeing the hand-off port down. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jan 15, 10:20 CST
Resolved - The WiscNet NOC has confirmed that the site is now reachable once again. We have observed no further issues has this time.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net
Jan 15, 08:40 CST
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jan 15, 05:41 CST
Completed - The scheduled maintenance has been completed.
Jan 15, 02:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 23:00 CST
Scheduled - Notification of a planned event affecting your organization:

Windstream will be conducting equipment upgrades in multiple locations. Impacted WiscNet members are anticipated to experience up to 1 hour of downtime during the maintenance window.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jan 8, 10:33 CST
Update - Maintenance completed. No issues to report
Jan 15, 00:01 CST
Completed - The scheduled maintenance has been completed.
Jan 15, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 19:01 CST
Scheduled - Notification of a planned event affecting your organization:

US Signal will be conducting maintenance on Acronis from January 14th at 7:00 PM to January 15th at 12:00 AM CST. During this time affected members can expect an intermittent loss of Acronis management portal.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jan 11, 13:48 CST
Jan 14, 2019
Completed - The scheduled maintenance has been completed.
Jan 14, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 00:00 CST
Scheduled - Notification of a planned event affecting your organization:

UW Madison will be physically relocating equipment at the Community Tower location in Madison, WI. WiscNet MUFN members impacted may experience up to 10 minutes of downtime during the maintenance window.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jan 10, 16:12 CST
Jan 13, 2019

No incidents reported.

Jan 12, 2019
Resolved - Resolved: Issue is stable and is now considered resolved by the NOC.
Jan 12, 13:45 CST
Update - We are continuing to investigate this issue.
Jan 12, 10:25 CST
Investigating - We are currently investigating this. Please verify power and equipment onsite.
Jan 12, 10:24 CST
Resolved - This incident has been resolved.
Jan 12, 09:42 CST
Update - Resolved: Issue is stable and is now considered resolved by the NOC.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jan 3, 17:07 CST
Investigating - Notification of an unplanned event affecting your institution:

We are currently investigating a circuit issue at this site.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jan 3, 12:53 CST
Resolved - This incident has been resolved.
Jan 12, 09:40 CST
Investigating - Notification of a planned event affecting your organization:

The NOC is seeing the Southwest Library router unreachable.

Please investigate and repair as this site is labeled as site managed.

This is a notification to you that we see the router unreachable.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jan 4, 02:57 CST
Resolved - This incident has been resolved.
Jan 12, 09:38 CST
Update - Device(s) have restored in monitoring.
Jan 5, 08:43 CST
Investigating - Notification of a planned event affecting your organization:

The NOC is seeing that your device is unreachable. Please verify power and equipment so that we may proceed accordingly.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jan 5, 07:46 CST
Jan 11, 2019
Resolved - The NOC is seeing your services have restored. Please resume normal operation.
Jan 11, 08:03 CST
Investigating - The WiscNet NOC is currently seeing your 3560 device as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jan 11, 03:44 CST
Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019
Completed - Maintenance completed. No issues to report.
Jan 8, 05:56 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 00:00 CST
Scheduled - Notification of a planned event affecting your organization:

Spectrum will be conducting fiber splicing in Dodgeville, WI. Impacted WiscNet members will experience up to 1 hour of downtime during the maintenance window.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Dec 20, 15:20 CST
Completed - Maintenance completed. No issues to report.
Jan 8, 05:55 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 00:00 CST
Scheduled - Notification of a planned event affecting your organization:

Spectrum will be conducting fiber splicing in Dodgeville, WI. Impacted WiscNet members are anticipated to experience up to 1 hour of downtime during the maintenance window.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Dec 18, 08:34 CST
Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.

Jan 4, 2019
Update - Maintenance completed. No issues to report.
Jan 4, 06:01 CST
Completed - The scheduled maintenance has been completed.
Jan 4, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 3, 00:00 CST
Scheduled - Notification of a planned event affecting your organization:

Spectrum will be conducting fiber splicing in Paddock Lake, WI on January 3rd and 4th. Work will only take place between 12:00 AM and 6:00 AM CST on both nights. During this time affected members can expect a loss of service lasting up to 2 hours.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Dec 7, 08:16 CST
Jan 3, 2019
Completed - The scheduled maintenance has been completed.
Jan 3, 20:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 3, 18:00 CST
Update - We will be undergoing scheduled maintenance during this time.
Jan 3, 14:05 CST
Scheduled - Notification of a planned event affecting your organization:

WiscNet's optical equipment in Rice Lake is running in a degraded power mode and requires on site troubleshooting to help determine the cause. Impact to WiscNet members is not anticipated, but if troubleshooting requires an equipment reboot, then there will be a brief loss of connectivity for up to 15 minutes.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jan 3, 13:52 CST
Resolved - This incident has been resolved.
Jan 3, 13:01 CST
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Dec 27, 20:30 CST
Resolved - This incident has been resolved.
Jan 3, 13:00 CST
Monitoring - We are seeing services restored, please confirm.
Dec 29, 00:16 CST
Identified - Our Partner Carrier is preparing to dispatch out to the site today. They have not given us an ETA yet but we will let you know once we have one.
Dec 28, 10:14 CST
Update - We have received no new updates regarding the sites outage from the provider at this time. We have escalated this issue to level 2 with the provider.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Brillion School District
Dec 28, 07:15 CST
Update - Carrier has advised that the outage is with their service providers network and have engaged them to repair the issue. We do not have an ETR at this time.

608-442-6761 option 1

noc@wiscnet.net
Brillion School District
Dec 28, 04:46 CST
Update - We reached out to Badgernet3 for an update and they have none at this time. We have requested an escalation on this case.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Brillion School District
Dec 28, 02:29 CST
Update - Carrier has confirmed there is a circuit outage on the fiber providers network but no cause or ETR is available at this time.
Dec 27, 22:56 CST
Investigating - Notification of an unplanned event affecting your institution:

Outage at Brillion SD currently ongoing. We have engaged Badgernet3 for investigation of this outage.


Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Dec 27, 15:15 CST
Resolved - This incident has been resolved.
Jan 3, 08:56 CST
Investigating - The WiscNet NOC is currently seeing our handoff port to you on the onsite router as down. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.


608-442-6761 option 1

noc@wiscnet.net
Jan 2, 17:54 CST