In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:00 CST
Scheduled - Notification of a planned event effecting your institution:

{The 401 North Broad Street (NBRD) POP in Philadelphia, PA will be
UNAVAILABLE during this maintenance window as KINBER migrates our
Networking
Infrastructure to our new Research & Education Cage in the Netrality
Suite. Upstream PennREN [TRANSIT] Providers should expect outages from
Sunday, November 19th, 2017 at 10:00 PM EST until November 20th, 2017
at 6:00 AM EST and again during a second reserved window from Monday,
November 20th, 2017 at 10:00 PM EST until November 21st, 2017 at 10:00
AM EST.}

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Investigating - Greetings,

The Wiscnet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

You are welcome to contact the Wiscnet NOC by calling 608-442-6761 option 1.

Thank you,
Wiscnet NOC
Nov 16, 01:06 CST
Investigating - Notification of an unplanned event affecting your institution:

Please be advised the WiscNet NOC is not receiving any from your end to our Marinette hub. Please verify local power and equipment on site and provide Tx and Rx light levels should you find no trouble.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Nov 13, 18:21 CST
Update - Last night's work was also successfully done and all the members below are now on the Milwaukee hub.

Raymond School Dist #14
Lake Country School Dist
Wrightstown HS
Bellin College
Silver Lake College
Paris J1 SD
Pewaukee School District
Union Grove Union High School
Wisconsin School for the Deaf
Algoma High School
Grafton SD

Let us know if you are still having network performance issues.

Thanks
Oct 26, 09:03 CDT
Update - Last nights work was successfully done and the members below are now on the Milwaukee hub.

Raymond School Dist #14
Lake Country School Dist
Wrightstown HS
Bellin College
Silver Lake College
Paris J1 SD
Today's work will begin at 4pm for the following members:
Pewaukee School District
Union Grove Union High School
Wisconsin School for the Deaf
Algoma High School
Grafton SD
Oct 25, 08:20 CDT
Update - Update: AT&T has scheduled maintenance tonight from 8:30pm until midnight to work on the following sites: Paris J1 SD, Raymond School Dist #14, Lake Country School Dist, Wrightstown HS, Bellin College.

Tomorrow (Oct 25th) at 4:30pm work will be performed on: Pewaukee School District, Union Grove Union High School, Wisconsin School for the Deaf, Algoma High School, Grafton SD.

Each site will encounter impact of 15 minutes or so while work is being done. Once complete the congestion issues that were being experienced are intended to clear.
Oct 24, 13:28 CDT
Update - update: Wiscnet has reached out to the member at St. Catherine's High School, and has confirmed that they are seeing a much better performance in their connection. The issue was resolved by moving the member to a new 10 gig port. Wiscnet has asked the member to continue testing their connection through out the week to confirm that the problem is fixed. Next steps will be to work on scheduling a time with ATT for the other members facing this same issue.
Oct 23, 10:35 CDT
Update - Update: After extensive testing, modifications were put in place and St Catherine High School packet loss appears to have halted for the time being. The next steps are to continue develop a methodology to proceed with addressing the performance issues. More updates to follow.
Oct 20, 20:19 CDT
Update - Update: test work scheduled with ATT, WiscNet and St Catherine for today, Friday Oct 10th starting at 4pm.
Oct 20, 11:09 CDT
Update - update: AT&T engineers and architects continue to work on defining methods to address the performance problems. There may be more tests today and this weekend. We will keep you posted the best we can
Oct 20, 11:03 CDT
Update - AT&T engineers completed the investigation of performance issues with St Catherine this afternoon. Results were inconclusive. More information will be extracted from router logs in order to identify the problem. No more updates expected for the rest of the week.
Oct 18, 17:13 CDT
Update - AT&T engineers will be making some changes tomorrow October 18 starting at 4pm on a test site - St Catherine High School. These changes may address the other members reporting performance issues. We will keep this post up to date as we hear more updates from AT&T.
Thank you
Oct 17, 16:45 CDT
Investigating - There are a number of WiscNet members using WiscNet on BadgterNet reporting performance issues. AT&T engineers are working on resolving the issues. We will be posting updates on this status page as we hear more. If you have any further questions, please contact WiscNet at 608-442-6762, option 2.
Oct 16, 16:14 CDT
Bay Area Operational
90 days ago
100.0 % uptime
Today
Algoma School District   Operational
Village of Ashwaubenon   Operational
Ashwaubenon School District   Operational
Bellin College Inc   Operational
Bonduel School District   Operational
Bowler School District   Operational
Brown County   Operational
Brown County 2 Remote Site   Operational
Brown County 3 Remote Site   Operational
Brown County Jail   Operational
Brown County Law Enforcement   Operational
Brown County New Eye   Operational
Brown County PDCT   Operational
Brown County PDCT 2   Operational
Brown County Public Service Commission   Operational
CESA 7   Operational
CESA 8   Operational
Coleman School District   Operational
Crivitz School District   Operational
Denmark School District   Operational
De Pere School District   Operational
Door County   Operational
Eastern Shores Library System - Monarch Library System   Operational
Elkhart Lake-Glenbeulah School District   Operational
Florence County School District   Operational
Gillett School District   Operational
Goodman-Armstrong Creek School District   Operational
City of Green Bay   Operational
Green Bay Area School District   Operational
Green Bay Community Church   ? Operational
Gresham School District   Operational
Howard Village   Operational
Howards Grove School District   Operational
Howard-Suamico School District   Operational
Kewaunee School District   Operational
Kiel Area School District   Operational
Kohler School District   Operational
Lakeland College   Operational
Lakeshore Technical College   Operational
Lena School District   Operational
Luxemburg-Casco School District   Operational
Manitowoc Public Utilities   Operational
Manitowoc School District   Operational
Menominee Indian School District   Operational
Menominee Nation, College of the   Operational
Mishicot School District   Operational
Niagara School District   Operational
Nicolet Federated Library System   Operational
Northeast Wisconsin Technical College   Operational
Northland International University   Operational
Oconto Falls Public School District   Operational
Oconto Unified School District   Operational
Beecher-Dunbar-Pembine School District   Operational
Peshtigo School District   Operational
Plymouth Joint School District   Operational
Pulaski Community School District   Operational
Reedsville School District   Operational
St. Norbert College   Operational
St. Vincent Hospital   Operational
Sevastopol School District   Operational
Shawano School District   Operational
Sheboygan Area School District   Operational
City of Sheboygan   Operational
Sheboygan County   Operational
Sheboygan Falls School District   Operational
Silver Lake College   Operational
Southern Door County School District   Operational
Sturgeon Bay School District   Operational
Suring Public School District   Operational
Tigerton School District   Operational
Two Rivers Public School District   Operational
Washington School District   Operational
Wausaukee School District   Operational
West De Pere School District   Operational
Wrightstown Community School District   Operational
Marinette County   Operational
90 days ago
100.0 % uptime
Today
Fox Valley Operational
Appleton Area School District   Operational
Appleton Boys and Girls Club   Operational
Appleton Performing Arts Center   Operational
City of Appleton   Operational
Berlin Area School District   Operational
Brillion School District   Operational
Calumet County   Operational
Campbellsport School District   Operational
CESA 6   Operational
Chilton School District   Operational
City of Fond du Lac   Operational
Hortonville Area School District   Operational
Fond du Lac County   Operational
Fond du Lac School District   Operational
Fox Valley Lutheran High School   Operational
Fox Valley Technical College   Operational
Freedom Area School District   Operational
Town of Grand Chute   Operational
Green Lake County   Operational
Green Lake School District   Operational
Iola-Scandinavia School District   Operational
Kaukauna Area School District   Operational
Kimberly Area School District   Operational
Lawrence University   Operational
Little Chute Area School District   Operational
Manawa School District   Operational
Marion School District   Operational
Marian University of Fond du Lac   Operational
Markesan School District   Operational
City of Menasha   Operational
Town of Menasha   Operational
Menasha Joint School District   Operational
Menasha Utilities   Operational
Moraine Park Technical College   Operational
City of Neenah   Operational
Neenah Joint School District   Operational
New London School District   Operational
North Fond du Lac School District   Operational
Omro School District   Operational
City of Oshkosh   Operational
Oshkosh Area School District   Operational
Outagamie Waupaca Library System   Operational
Princeton School District   Operational
Ripon Area School District   Operational
Ripon College   Operational
Rosendale-Brandon School District   Operational
Shiocton School District   Operational
St. Francis Xavier Catholic School Systems   Operational
St. Mary Catholic Schools   Operational
St. Mary's Springs Academy   Operational
Tri-County Area School District   Operational
Village of Little Chute   Operational
Waupaca County   Operational
Waupaca School District   Operational
Wautoma Area School District   Operational
Weyauwega-Fremont School District   Operational
School District of Wild Rose   Operational
Winnebago County   Operational
Winneconne Community School District   Operational
Winnefox Library System   Operational
North Central Operational
Adams-Friendship Area School District   Operational
Almond-Bancroft School District   Operational
Antigo Unified School District   Operational
Athens School District   Operational
CESA 9   Operational
Community Care of Central Wisconsin   Operational
Crandon School District   Operational
D C Everest Area School District   Operational
Edgar School District   Operational
Elcho School District   Operational
Forest County   Operational
Lac du Flambeau #1 School District   Operational
Lakeland UHS School District   Operational
Laona School District   Operational
Marathon City School District   Operational
Marathon County   Operational
Marathon County Special Education   Operational
City of Marshfield   Operational
Marshfield Unified School District   Operational
Merrill Area School District   Operational
Mid-State Technical College   Operational
Minocqua J1 School District   Operational
Mosinee School District   Operational
Nicolet Area Technical College   Operational
North Central Health Care   Operational
Northcentral Technical College   Operational
North Lakeland School District   Operational
Northland Pines School District   Operational
Phelps School District   Operational
Pittsville School District   Operational
Portage County   Operational
Port Edwards School District   Operational
Rhinelander School District   Operational
Rosholt School District   Operational
Spencer School District   Operational
Stevens Point Area Public School District   Operational
Stratford School District   Operational
Tomahawk School District   Operational
Tomorrow River School District   Operational
Three Lakes School District   Operational
Wabeno Area School District   Operational
City of Wausau   Operational
Wausau School District   Operational
White Lake School District   Operational
Wisconsin Valley Library Service   Operational
Woodruff J1 School District   Operational
North West Operational
Bayfield School District   Operational
Birchwood School District   Operational
Butternut School District   Operational
CESA 12   Operational
Chequamegon School District   Operational
Flambeau School District   Operational
Gilman School District   Operational
Grantsburg School District   Operational
Hayward Community School District   Operational
Hurley School District   Operational
School District of Ladysmith   Operational
Lac Courte Oreilles Ojibwa Community College   Operational
Maple School District   Operational
Medford Area Public School District   Operational
Mellen School District   Operational
Mercer School District   Operational
Northern Waters Library Service   Operational
Northland College   Operational
Northwood School District   Operational
Phillips School District   Operational
Prentice School District   Operational
Price County   Operational
Rib Lake School District   Operational
Shell Lake School District   Operational
Siren School District   Operational
Solon Springs School District   Operational
Spooner Area School District   Operational
Spooner Health System   Operational
City of Superior   Operational
Washburn County   Operational
Washburn School District   Operational
Webster School District   Operational
Winter School District   Operational
Wisconsin Indianhead Technical College   Operational
South Central Operational
Baraboo School District   Operational
Belleville School District   Operational
Cambria-Friesland School District   Operational
Cambridge School District   Operational
CESA 5   Operational
CESA 10 - Madison   Operational
Dane County   Operational
Deerfield Community School District   Operational
De Forest Area School District   Operational
Dodgeland School District   Operational
Edgewood High School   Operational
Fall River School District   Operational
Fort Atkinson School District   Operational
Herman #22 School District   Operational
Herman-Neosho-Rubicon School District   Operational
Horicon School District   Operational
Hustisford School District   Operational
Jefferson County   Operational
Jefferson School District   Operational
Lake Mills Area School District   Operational
Lodi School District   Operational
Lomira School District   Operational
City of Madison   Operational
Madison Area Technical College   Operational
Madison Metropolitan School District   Operational
Marshall School District   Operational
Mayville School District   Operational
McFarland School District   Operational
Meriter Hospital, Inc.   Operational
Middleton-Cross Plains Area School District   Operational
Mid-Wisconsin Federated Library System   Operational
Monona Grove School District   Operational
Montello School District   Operational
Oregon School District   Operational
Our Lady Queen of Peace School   Operational
Palmyra-Eagle Area School District   Operational
Pardeeville Area School District   Operational
Portage Community School District   Operational
Poynette School District   Operational
Reedsburg School District   Operational
Rio Community School District   Operational
River Valley School District   Operational
Rubicon J6 School District   Operational
Sacred Heart of Jesus and Mary School   Operational
Sauk Prairie School District   Operational
South Central Library System   Operational
Southwest Health Center   Operational
Stone Bank School District   Operational
Stoughton Area School District   Operational
Sun Prairie Area School District   Operational
Trout Lake   Operational
Twin Lakes #4 School District   Operational
Verona Area School District   Operational
Waterloo School District   Operational
Watertown Unified School District   Operational
Waunakee Community School District   Operational
Waupun School District   Operational
Westfield School District   Operational
State of Wisconsin   Operational
Wisconsin Economic Development Corporation - Madison   Operational
Wisconsin Dells School District   Operational
Wisconsin Department of Military Affairs   Operational
State of Wisconsin Dept of Public Instruction   Operational
Wisconsin Heights School District   Operational
State of Wisconsin Investment Board   Operational
Wisconsin Technical College System   Operational
South East Operational
Alverno College   Operational
Aurora University   Operational
Big Foot UHS School District   Operational
BloodCenter of Wisconsin   Operational
Brighton #1 School District   Operational
Bristol School District #1   Operational
Burlington Area School District   Operational
Carroll University   Operational
Carthage College   Operational
Catholic Memorial High School   Operational
CESA 1   Operational
CESA 2   Operational
Concordia University   Operational
Cudahy School District   Operational
Delavan-Darien School District   Operational
Educators Credit Union   Operational
Elkhorn Area School District   Operational
Elmbrook School District   Operational
Erin School District   Operational
Fontana J8 School District   Operational
Fox Point J2 School District   Operational
Geneva J4 School District   Operational
Genoa City J2 School District   Operational
Germantown School District   Operational
Grafton School District   Operational
City of Greenfield   Operational
Greenfield School District   Operational
Hartford J1 School District   Operational
Hartford UHS School District   Operational
Hartland-Lakeside J3 School District   Operational
Holy Apostles School   Operational
Independence First   Operational
Kenosha County   Operational
Kenosha County Public Library System   Operational
Kenosha Unified School District   Operational
Kettle Moraine Lutheran High School   Operational
Kettle Moraine School District   Operational
Lake Country School District   Operational
Lakeshores Library System   Operational
Linn J4 School District   Operational
Linn J6 School District   Operational
Maple Dale-Indian Hill School District   Operational
Marquette University   Operational
Marquette University High School   Operational
Medical College of Wisconsin   Operational
Mequon-Thiensville School District   Operational
Merton Community School District   Operational
Messmer Catholic   Operational
City of Milwaukee   Operational
Milwaukee Area Technical College   Operational
Milwaukee Art Museum   Operational
Milwaukee City Housing Authority   Operational
Milwaukee County Federated Library System   Operational
Milwaukee Institute of Art and Design   Operational
Milwaukee Public Museum   Operational
Mukwonago School District   Operational
Muskego-Norway School District   Operational
Nicolet UHS School District   Operational
Northern Ozaukee School District   Operational
Paris J1 School District   Operational
Pewaukee School District   Operational
Pier Wisconsin   Operational
Port Washington-Saukville School District   Operational
Racine Lutheran High School   Operational
Racine Unified School District   Operational
Randall J1 School District   Operational
Raymond #14 School District   Operational
Richfield J1 School District   Operational
Richmond School District   Operational
Sacred Heart School of Theology   Operational
St. Catherines High School   Operational
St. Thomas Aquinas Parish School   Operational
Salem School District   Operational
Sharon J11 School District   Major Outage
Shoreland Lutheran High School   Operational
Slinger School District   Operational
SWITCH - Southeastern Wisc Info Tech Exchange   Operational
Swallow School District   Operational
Union Grove J1 School District   Operational
Union Grove UHS School District   Operational
Walworth J1 School District   Operational
Waterford Graded J1 School District   Operational
Waterford UHS School District   Operational
City of Waukesha   Operational
Waukesha County   Operational
Waukesha County Federated Library System   Operational
Waukesha County Technical College   Operational
Waukesha School District   Operational
West Allis-West Milwaukee School District   Operational
Westosha Special Ed   Operational
Whitefish Bay Dominican High School   Operational
Whitefish Bay School District   Operational
City of Whitewater   Operational
Whitewater Unified School District   Operational
Whitnall School District   Operational
Wisconsin Department of Transportation   Operational
Wisconsin Economic Development Corporation - Milwaukee   Operational
Wisconsin Lutheran College   Operational
Wisconsin Lutheran High School   Operational
Wisconsin School for the Deaf   Operational
Victory Christian Academy   Operational
Washington-Caldwell School District   Operational
South West Operational
Albany School District   Operational
Arrowhead Library System   Operational
Barneveld School District   Operational
Belmont Community School District   Operational
City of Beloit   Operational
Beloit College   Operational
Beloit School District   Operational
Beloit Turner School District   Operational
Benton School District   Operational
Black Hawk School District   Operational
Blackhawk Technical College   Operational
Boscobel Area School District   Operational
Cassville School District   Operational
CESA 3   Operational
Clinton Community School District   Operational
Cuba City School District   Operational
Darlington Community School District   Operational
Dodgeville School District   Operational
Edgerton School District   Operational
Highland School District   Operational
Iowa-Grant School District   Operational
Ithaca School District   Operational
Milton School District   Operational
Mineral Point Unified School District   Operational
Monroe School District   Operational
Monticello School District   Operational
New Glarus School District   Operational
Parkview School District   Operational
Pecatonica Area School District   Operational
City of Platteville   Operational
Platteville School District   Operational
Riverdale School District   Operational
River Ridge School District   Operational
Rock County   Operational
Shullsburg School District   Operational
Southwestern Wisconsin School District   Operational
Southwest Library System   Operational
Southwest Wisconsin Technical College   Operational
UW Platteville Real Estate Foundation   Operational
Wisconsin Center for the Blind and Visually Impaired   Operational
Argyle School District   Operational
West Central Operational
Abbotsford School District   Operational
Altoona School District   Operational
Augusta School District   Operational
Barron Area School District   Operational
Boyceville Community School District   Operational
Cadott Community School District   Operational
Cameron School District   Operational
CESA 10 - Chippewa Falls   Operational
CESA 11   Operational
Chetek-Weyerhaeuser School District   Operational
Chippewa County   Operational
Chippewa Falls Area Unified School District   Operational
Chippewa Valley Technical College   Operational
Clear Lake School District   Operational
Colby School District   Operational
Colfax School District   Operational
Cornell School District   Operational
Dove Health Care   Operational
Dunn County   Operational
City of Eau Claire   Operational
Eau Claire Area School District   Operational
Eau Claire Catholic Schools   Operational
Eau Claire County   Operational
Elk Mound Area School District   Operational
Ellsworth Community School District   Operational
Elmwood School District   Operational
Fall Creek School District   Operational
Frederic School District   Operational
Glenwood City School District   Operational
Granton Area School District   Operational
Greenwood School District   Under Maintenance
Hudson School District   Operational
Indianhead Federated Library System   Operational
Lake Holcombe School District   Operational
Loyal School District   Under Maintenance
McDonell Area Catholic School District   Operational
Menomonie Area School District   Operational
Neillsville School District   Operational
Osceola School District   Operational
Owen-Withee School District   Operational
PESI   Operational
Plum City School District   Operational
Prairie Farm Public School District   Operational
Prescott School District   Operational
Rice Lake Area School District   Operational
River Falls School District   Operational
Royal Credit Union   Operational
Sacred Heart Hospital   Operational
Saint Croix Central School District   Operational
Saint Croix Falls School District   Operational
St. Joseph's Hospital   Operational
Spring Valley School District   Operational
Stanley-Boyd Area School District   Operational
Thorp School District   Operational
Turtle Lake School District   Operational
Altoona City   Operational
Western Operational
Alma School District   Operational
Bangor School District   Operational
CESA 4   Operational
Cochrane-Fountain City School District   Operational
Gilmanton School District   Operational
Holmen School District   Operational
Jackson County   Operational
La Crosse School District   Operational
Luther High School   Operational
Mondovi School District   Operational
Necedah Area School District   Operational
Norwalk-Ontario-Wilton School District   Operational
Osseo-Fairchild School District   Operational
Prairie du Chien Area School District   Operational
Royall School District   Operational
Viterbo University   Operational
Wauzeka-Steuben School District   Operational
Western Technical College   Operational
West Salem School District   Operational
Winding Rivers Library System   Operational
Wonewoc-Union Center School District   Operational
Wisconsin Regional Peering Operational
MERIT Network   Operational
Pennsylvania State University   Operational
SysNet   Operational
Indiana Giga POP   Operational
Northwestern University   Operational
University of Chicago   Operational
University of Iowa   Operational
University of Illinois   Operational
NorthernLights GigaPOP   Operational
UW SysNet   Operational
Illinois State University   Operational
Penn State University   Operational
KINBER   Operational
MOREnet   Operational
Iowa State University   Operational
University of Nebraska CSN   Operational
University of Nebraska Lincoln   Operational
University of Missouri   Operational
OneNet   Operational
GPN   Operational
Transit Share Under Maintenance
University of Wisconsin SysNet   Operational
University of Iowa   Operational
Penn State   Under Maintenance
University of Minnesota   Operational
Indiana University   Operational
MERIT   Operational
KINBER   Operational
Iowa State University   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled - Notification of a planned event effecting your institution:

Charter Communications has sent a notification indicating that they must reload a line card on their core routing equipment in Jacksonport, WI. This could result in up to 6 hours of downtime for impacted WiscNet sites.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Jul 10, 09:14 CDT
[400807] [Spectrum] [Columbus, OH] [IOS Upgrade] Nov 20, 23:00 - Nov 21, 06:00 CST
Notification of a planned event effecting your institution:

{Spectrum will be performing an IOS upgrade}

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Posted on Nov 9, 11:38 CST
Notification of a planned event effecting your institution:

Charter Spectrum will be conducting a line card upgrade on their core network in Mazomanie, WI. Charter anticipates an outage up to the full duration of the maintenance window.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Posted on Nov 13, 11:57 CST
Notification of a planned event effecting your institution:

{This splice window is to turn up the Monroe St Library circuit in the Breeze Terrace splice case and will not be service affecting work.}

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Posted on Nov 7, 11:49 CST
Notification of a planned event effecting your institution:

Charter Spectrum will be conducting an equipment cutover to AMPS 80 circuits in Spooner, WI. Charter anticipates up to 1 hour of downtime for impacted WiscNet sites.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Posted on Nov 17, 13:18 CST
Update - This maintenance has been rescheduled to 1/9/18 6:00 PM - 1/10/18 2:00 AM CST.
Oct 27, 15:41 CDT
Scheduled - Notification of a planned event effecting your institution:

{Starting Tuesday, October 31st 2017 1800 hours CDT until Wednesday, November 1st 2017 0200 hours CDT BOREAS personnel will be visiting multiple glass-through sites between Iowa City 2 and Victor nodes on BOREAS-Net in an effort to mitigate minor loss issues and normalize light levels between transmit and receive strands. This work will involve personnel at both ends of the span to disconnect and OTDR while crews visit glass-through sites to inspect, clean and replace jumpers}

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Oct 3, 08:59 CDT
Past Incidents
Nov 19, 2017
Resolved - Greetings,

The Wiscnet NOC is currently seeing all devices as reachable on site. Our ticket will be held for 24 hours.

You are welcome to contact the Wiscnet NOC by calling 608-442-6761 option 1 with any questions.

Thank you,
Wiscnet NOC
Nov 19, 10:24 CST
Investigating - Notification of an unplanned event affecting your institution:

We are seeing alarms which indicate that service at your location is currently hard down.

Please verify power and equipment on site.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Nov 17, 23:55 CST
Nov 18, 2017

No incidents reported.

Nov 17, 2017
Resolved - Ticket has been closed
Nov 17, 15:18 CST
Identified - The WiscNet NOC has been in contact with BadgerNet who advises that there is a network outage in the area of Random Lake, WI. We will continue to follow up and provide updates as they become available.
Nov 1, 13:46 CDT
Investigating - Notification of an unplanned event affecting your institution:

Greetings,

We are currently seeing alarms for this site and we would like to request verification of power and equipment on site. If you are able to do so and are still having troubles please reach out to the NOC for further assistance.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Nov 1, 13:00 CDT
Resolved - Ticket has been closed
Nov 17, 15:16 CST
Monitoring - WiscNet NOC has followed up with our partner provider. They have confirmed that repairs are complete, and the WiscNet NOC has confirmed that all services have been restored. We will closely monitor this issue, and take immediate action should any trouble arise.
Nov 1, 03:36 CDT
Update - WiscNet NOC has followed up with our partner provider. They have not received confirmation that repairs are complete.
We will continue to follow up, and keep you informed of updates as they become available.
Nov 1, 02:05 CDT
Update - WiscNet NOC has followed up with the partner provider. They indicated the ETR remains 2am CT on November 1.
We will keep you informed of updates as they become available.
Oct 31, 19:21 CDT
Update - WiscNet NOC has followed up with the partner provider. They indicated the ETR remains 2am CT on November 1.
We will keep you informed of updates as they become available.
Oct 31, 14:55 CDT
Update - WiscNet NOC has followed up with the partner provider. They indicated the ETR remains 02:00 on November 1.
We will keep you informed of updates as they become available.
Oct 31, 14:07 CDT
Update - WiscNet NOC has followed up with the partner provider. They indicated the ETR remains 02:00 on November 1. The partner indicates that Grant County Road crews were installing a road sign and accidentally cut the fiber cable. We will keep you informed of updates as they become available.
Oct 31, 12:53 CDT
Update - Wiscnet has received notification from the partner provider that there was a fiber cut 1 mile from their central office in Platteville. Currently the partner has given a preliminary ETR of 02:00 on November 1. WiscNet NOC is working on obtaining a sooner ETR. We will keep you informed of updates as they become available.
Oct 31, 11:01 CDT
Identified - WiscNet has received notification from the partner provider that there is a suspected fiber cut in the Platteville area. Currently technicians have not isolated the fiber cut. The partner has not provided an ETA for technician arrival on site or an ETR for service restoration. We will keep you informed of updates as they become available.
Oct 31, 09:36 CDT
Investigating - Notification of an unplanned event affecting your institution:

WiscNet NOC has been alerted to a large scale outage in South West Wisconsin. The NOC is attempting to isolate the cause of the issue. We will keep you informed of updates as they become available

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Oct 31, 09:30 CDT
Nov 16, 2017
Completed - The scheduled maintenance has been completed.
Nov 16, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 00:00 CST
Scheduled - Notification of a planned event effecting your institution:

{AT&T has requested a maintenance window for Thursday, November 16th, from 02:00 a.m. to 06:00 a.m., to upgrade routers in the network. Sites will be down for 3-5 minutes.}

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Oct 25, 16:00 CDT
Completed - The scheduled maintenance has been completed.
Nov 16, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 00:00 CST
Scheduled - Notification of a planned event effecting your institution:

{CenturyLink has requested a maintenance window for Nov. 16, 00:01am-05:00am, to pre-qualify fibers for a new 10G BCN connection. Sites will be down for 30-60 minutes.}

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Nov 9, 11:46 CST
Nov 15, 2017
Completed - Completed: This maintenance has been completed.
Nov 15, 01:12 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 23:01 CST
Scheduled - Notification of a planned event effecting your institution:

{WiscNet engineers are troubleshooting a new ethernet network connection
configuration on r-greenwood-hub that is not working as expected. We
will be rebooting the device and upgrading the software to our current
standard.}

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Nov 7, 11:03 CST
Nov 14, 2017
Resolved - We have been informed that there is a site cutover going on, these alarms are expected.
Nov 14, 08:46 CST
Update - We are currently seeing alarms for this site and we would like to request verification of power and equipment on site. If you are able to do so and are still having troubles please reach out to the NOC for further assistance.
Nov 14, 08:37 CST
Investigating - Notification of an unplanned event affecting your institution:

At 4:44pm CT the WiscNet port facing CPE equipment is down/down. Please verify power and equipment.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Nov 13, 17:31 CST
Completed - The scheduled maintenance has been completed.
Nov 14, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 00:00 CST
Scheduled - Notification of a planned event effecting your institution:

{Spectrum will be performing fiber splicing in Duluth, MN}

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Nov 1, 10:06 CDT
Nov 12, 2017

No incidents reported.

Nov 11, 2017
Resolved - We are now seeing all alarms as clear and this site online, please contact the NOC should you require further assistance.
Nov 11, 09:12 CST
Investigating - Greetings,

The Wiscnet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

You are welcome to contact the Wiscnet NOC by calling 608-442-6761 option 1.

Thank you,
Wiscnet NOC
Nov 11, 06:51 CST
Nov 10, 2017
Resolved - All alarms have cleared in monitoring. Please resume normal operations.
Nov 10, 17:22 CST
Investigating - Notification of an unplanned event affecting your institution:

We are currently seeing alarms for this site and we would like to request verification of power and equipment on site. If you are able to do so and are still having troubles please reach out to the NOC for further assistance.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Nov 10, 14:54 CST
Resolved - All alarms have cleared in monitoring. Please resume normal operation.
Nov 10, 17:17 CST
Investigating - Notification of an unplanned event affecting your institution:

We are currently seeing alarms for this site and we would like to request verification of power and equipment on site. If you are able to do so and are still having troubles please reach out to the NOC for further assistance.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Nov 10, 14:55 CST
Resolved - Michael Melton said they were testing the AT&T router and is done now. Alarms are clear. Ticket is being resolved.
Nov 10, 15:47 CST
Investigating - Investigating - Notification of an unplanned event affecting your institution:

The WiscNet NOC has received alarms showing your site unreachable. Please verify your power and equipment on site and advise if you are performing unscheduled maintenance.

Please contact the WiscNet NOC at 608-442-6761 option 1 if you have comments, questions or concerns.
Nov 10, 15:30 CST
Completed - The scheduled maintenance has been completed.
Nov 10, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 00:01 CST
Scheduled - Notification of a planned event effecting your institution:

{Fiber Splicing adding new fiber }

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Oct 31, 09:00 CDT
Nov 9, 2017
Completed - The scheduled maintenance has been completed.
Nov 9, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 00:00 CST
Scheduled - Notification of a planned event effecting your institution:

{Access Wisconsin has requested a maintenance window for Thursday, November 9th, from 00:01 a.m. to 06:00 a.m., for a transport upgrade affecting sites in Waterford, Elkhorn and Burlington. Sites will be down for up to 2 hours.}

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Nov 2, 12:48 CDT
Nov 8, 2017
Resolved - The WiscNet NOC has been advised that this issue is related to maintenance ticket 400679 and we have closed this ticket as a duplicate.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Nov 8, 10:14 CST
Investigating - Notification of an unplanned event affecting your institution:

We are currently seeing alarms for this site and we would like to request verification of power and equipment on site. If you are able to do so and are still having troubles please reach out to the NOC for further assistance.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Nov 8, 09:39 CST
Nov 7, 2017
Resolved - This incident has been resolved.
Nov 7, 13:58 CST
Monitoring - The WiscNet NOC has been advised of a power outage at your site and we will continue to monitor while the outage is ongoing. If, after power is restored, you are still experiencing network issues, please contact the WiscNet NOC for assistance.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Nov 7, 13:10 CST
Investigating - The WiscNet NOC has received alarms indicating your site is no longer reachable. We have confirmed these alarms and ask that you verify the status of power at your site. Please verify power and equipment

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Nov 7, 12:59 CST
Resolved - This incident has been resolved.
Nov 7, 08:21 CST
Investigating - Notification of an unplanned event affecting your institution:

We are currently seeing your on site device as unreachable. If you are experiencing an issue with your WiscNet equipment, please verify power and equipment and contact us.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Nov 7, 02:06 CST
Completed - The scheduled maintenance has been completed.
Nov 7, 07:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 00:00 CST
Scheduled - Notification of a planned event effecting your institution:

Charter Communications will be conducting software updates in Athens, OH. Charter anticipates up to 15 minutes of downtime for impacted WiscNet sites. However, the entire window is reserved for contingency.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Oct 27, 09:53 CDT
Completed - The scheduled maintenance has been completed.
Nov 7, 06:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 00:00 CST
Scheduled - Notification of a planned event effecting your institution:

{Charter will be performing a software upgrade on their network}

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Oct 18, 11:13 CDT
Nov 6, 2017

No incidents reported.

Nov 5, 2017

No incidents reported.