In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 05:00 CST
Scheduled - Notification of a planned event effecting your institution:

When: 12/15/2017 from 5am to 6am
Winnebago County is doing fiber maintenance this coming Friday. The fiber is located in the Fox Valley region. Members using Fox Net to access the Internet may see an interruption of service during this time window. According our records, these members are

City of Neenah
City of Oshkosh
Winnebago County
Winnefox Library System
DC Everest Area School District

All other members in the area should not see any interruption as traffic will re-route to other WiscNet backbone links.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Investigating - Notification of a planned event effecting your institution:

Maintenance
Party Conducting Work: [WiscNet]
Ticket number: [CRQ000000027329]
Service Affecting [Yes]
Impact Duration: [30 Minutes]
Location: [Ladysmith, WI]
Circuit ID(s): [WOGWI09.22574]
Reason for work: [Fiber Splice in New Fiber Filter]
Maintenance window: [12/15/17 12:00 AM - 6:00 AM CST]

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 4, 17:03 CST
Bay Area Operational
90 days ago
100.0 % uptime
Today
Algoma School District   Operational
Village of Ashwaubenon   Operational
Ashwaubenon School District   Operational
Bellin College Inc   Operational
Bonduel School District   Operational
Bowler School District   Operational
Brown County   Operational
Brown County 2 Remote Site   Operational
Brown County 3 Remote Site   Operational
Brown County Jail   Operational
Brown County Law Enforcement   Operational
Brown County New Eye   Operational
Brown County PDCT   Operational
Brown County PDCT 2   Operational
Brown County Public Service Commission   Operational
CESA 7   Operational
CESA 8   Operational
Coleman School District   Operational
Crivitz School District   Operational
Denmark School District   Operational
De Pere School District   Operational
Door County   Operational
Eastern Shores Library System - Monarch Library System   Operational
Elkhart Lake-Glenbeulah School District   Operational
Florence County School District   Operational
Gillett School District   Operational
Goodman-Armstrong Creek School District   Operational
City of Green Bay   Operational
Green Bay Area School District   Operational
Green Bay Community Church   ? Operational
Gresham School District   Operational
Howard Village   Operational
Howards Grove School District   Operational
Howard-Suamico School District   Operational
Kewaunee School District   Operational
Kiel Area School District   Operational
Kohler School District   Operational
Lakeland College   Operational
Lakeshore Technical College   Operational
Lena School District   Operational
Luxemburg-Casco School District   Operational
Manitowoc Public Utilities   Operational
Manitowoc School District   Operational
Menominee Indian School District   Operational
Menominee Nation, College of the   Operational
Mishicot School District   Operational
Niagara School District   Operational
Nicolet Federated Library System   Operational
Northeast Wisconsin Technical College   Operational
Northland International University   Operational
Oconto Falls Public School District   Operational
Oconto Unified School District   Operational
Beecher-Dunbar-Pembine School District   Operational
Peshtigo School District   Operational
Plymouth Joint School District   Operational
Pulaski Community School District   Operational
Reedsville School District   Operational
St. Norbert College   Operational
St. Vincent Hospital   Operational
Sevastopol School District   Operational
Shawano School District   Operational
Sheboygan Area School District   Operational
City of Sheboygan   Operational
Sheboygan County   Operational
Sheboygan Falls School District   Operational
Silver Lake College   Operational
Southern Door County School District   Operational
Sturgeon Bay School District   Operational
Suring Public School District   Operational
Tigerton School District   Operational
Two Rivers Public School District   Operational
Washington School District   Operational
Wausaukee School District   Operational
West De Pere School District   Operational
Wrightstown Community School District   Operational
Marinette County   Operational
90 days ago
100.0 % uptime
Today
Marinette City   Operational
90 days ago
100.0 % uptime
Today
Marinette School District   Operational
90 days ago
100.0 % uptime
Today
Village of Suamico   Operational
90 days ago
100.0 % uptime
Today
Fox Valley Operational
Appleton Area School District   Operational
Appleton Boys and Girls Club   Operational
Appleton Performing Arts Center   Operational
City of Appleton   Operational
Berlin Area School District   Operational
Brillion School District   Operational
Calumet County   Operational
Campbellsport School District   Operational
CESA 6   Operational
Chilton School District   Operational
City of Fond du Lac   Operational
Hortonville Area School District   Operational
Fond du Lac County   Operational
Fond du Lac School District   Operational
Fox Valley Lutheran High School   Operational
Fox Valley Technical College   Operational
Freedom Area School District   Operational
Town of Grand Chute   Operational
Green Lake County   Operational
Green Lake School District   Operational
Iola-Scandinavia School District   Operational
Kaukauna Area School District   Operational
Kimberly Area School District   Operational
Lawrence University   Operational
Little Chute Area School District   Operational
Manawa School District   Operational
Marion School District   Operational
Marian University of Fond du Lac   Operational
Markesan School District   Operational
City of Menasha   Operational
Town of Menasha   Operational
Menasha Joint School District   Operational
Menasha Utilities   Operational
Moraine Park Technical College   Operational
City of Neenah   Operational
Neenah Joint School District   Operational
New London School District   Operational
North Fond du Lac School District   Operational
Omro School District   Operational
City of Oshkosh   Operational
Oshkosh Area School District   Operational
Outagamie Waupaca Library System   Operational
Princeton School District   Operational
Ripon Area School District   Operational
Ripon College   Operational
Rosendale-Brandon School District   Operational
Shiocton School District   Operational
St. Francis Xavier Catholic School Systems   Operational
St. Mary Catholic Schools   Operational
St. Mary's Springs Academy   Operational
Tri-County Area School District   Operational
Village of Little Chute   Operational
Waupaca County   Operational
Waupaca School District   Operational
Wautoma Area School District   Operational
Weyauwega-Fremont School District   Operational
School District of Wild Rose   Operational
Winnebago County   Operational
Winneconne Community School District   Operational
Winnefox Library System   Operational
North Central Operational
Adams-Friendship Area School District   Operational
Almond-Bancroft School District   Operational
Antigo Unified School District   Operational
Athens School District   Operational
CESA 9   Operational
Community Care of Central Wisconsin   Operational
Crandon School District   Operational
D C Everest Area School District   Operational
Edgar School District   Operational
Elcho School District   Operational
Forest County   Operational
Lac du Flambeau #1 School District   Operational
Lakeland UHS School District   Operational
Laona School District   Operational
Marathon City School District   Operational
Marathon County   Operational
Marathon County Special Education   Operational
City of Marshfield   Operational
Marshfield Unified School District   Operational
Merrill Area School District   Operational
Mid-State Technical College   Operational
Minocqua J1 School District   Operational
Mosinee School District   Operational
Nicolet Area Technical College   Operational
North Central Health Care   Operational
Northcentral Technical College   Operational
North Lakeland School District   Operational
Northland Pines School District   Operational
Phelps School District   Operational
Pittsville School District   Operational
Portage County   Operational
Port Edwards School District   Operational
Rhinelander School District   Operational
Rosholt School District   Operational
Spencer School District   Operational
Stevens Point Area Public School District   Operational
Stratford School District   Operational
Tomahawk School District   Operational
Tomorrow River School District   Operational
Three Lakes School District   Operational
Wabeno Area School District   Operational
City of Wausau   Operational
Wausau School District   Operational
White Lake School District   Operational
Wisconsin Valley Library Service   Operational
Woodruff J1 School District   Operational
North West Operational
Bayfield School District   Operational
Birchwood School District   Operational
Butternut School District   Operational
CESA 12   Operational
Chequamegon School District   Operational
Flambeau School District   Operational
Gilman School District   Operational
Grantsburg School District   Operational
Hayward Community School District   Operational
Hurley School District   Operational
School District of Ladysmith   Operational
Lac Courte Oreilles Ojibwa Community College   Operational
Maple School District   Operational
Medford Area Public School District   Operational
Mellen School District   Operational
Mercer School District   Operational
Northern Waters Library Service   Operational
Northland College   Operational
Northwood School District   Operational
Phillips School District   Operational
Prentice School District   Operational
Price County   Operational
Rib Lake School District   Operational
Shell Lake School District   Operational
Siren School District   Operational
Solon Springs School District   Operational
Spooner Area School District   Operational
Spooner Health System   Operational
City of Superior   Operational
Washburn County   Operational
Washburn School District   Operational
Webster School District   Operational
Winter School District   Operational
Wisconsin Indianhead Technical College   Operational
South Central Operational
Baraboo School District   Operational
Belleville School District   Operational
Cambria-Friesland School District   Operational
Cambridge School District   Operational
CESA 5   Operational
CESA 10 - Madison   Operational
Dane County   Operational
Deerfield Community School District   Operational
De Forest Area School District   Operational
Dodgeland School District   Operational
Edgewood High School   Operational
Fall River School District   Operational
Fort Atkinson School District   Operational
Herman #22 School District   Operational
Herman-Neosho-Rubicon School District   Operational
Horicon School District   Operational
Hustisford School District   Operational
Jefferson County   Operational
Jefferson School District   Operational
Lake Mills Area School District   Operational
Lodi School District   Operational
Lomira School District   Operational
City of Madison   Operational
Madison Area Technical College   Operational
Madison Metropolitan School District   Operational
Marshall School District   Operational
Mayville School District   Operational
McFarland School District   Operational
Meriter Hospital, Inc.   Operational
Middleton-Cross Plains Area School District   Operational
Mid-Wisconsin Federated Library System   Operational
Monona Grove School District   Operational
Montello School District   Operational
Oregon School District   Operational
Our Lady Queen of Peace School   Operational
Palmyra-Eagle Area School District   Operational
Pardeeville Area School District   Operational
Portage Community School District   Operational
Poynette School District   Operational
Reedsburg School District   Operational
Rio Community School District   Operational
River Valley School District   Operational
Rubicon J6 School District   Operational
Sacred Heart of Jesus and Mary School   Operational
Sauk Prairie School District   Operational
South Central Library System   Operational
Southwest Health Center   Operational
Stone Bank School District   Operational
Stoughton Area School District   Operational
Sun Prairie Area School District   Operational
Trout Lake   Operational
Twin Lakes #4 School District   Operational
Verona Area School District   Operational
Waterloo School District   Operational
Watertown Unified School District   Operational
Waunakee Community School District   Operational
Waupun School District   Operational
Westfield School District   Operational
State of Wisconsin   Operational
Wisconsin Economic Development Corporation - Madison   Operational
Wisconsin Dells School District   Operational
Wisconsin Department of Military Affairs   Operational
State of Wisconsin Dept of Public Instruction   Operational
Wisconsin Heights School District   Operational
State of Wisconsin Investment Board   Operational
Wisconsin Technical College System   Operational
South East Operational
90 days ago
100.0 % uptime
Today
Alverno College   Operational
Aurora University   Operational
Big Foot UHS School District   Operational
BloodCenter of Wisconsin   Operational
Brighton #1 School District   Operational
Bristol School District #1   Operational
Burlington Area School District   Operational
Carroll University   Operational
Carthage College   Operational
Catholic Memorial High School   Operational
CESA 1   Operational
CESA 2   Operational
Concordia University   Operational
Cudahy School District   Operational
Delavan-Darien School District   Operational
Educators Credit Union   Operational
Elkhorn Area School District   Operational
Elmbrook School District   Operational
Erin School District   Operational
Fontana J8 School District   Operational
Fox Point J2 School District   Operational
Geneva J4 School District   Operational
Genoa City J2 School District   Operational
Germantown School District   Operational
Grafton School District   Operational
City of Greenfield   Operational
Greenfield School District   Operational
Hartford J1 School District   Operational
Hartford UHS School District   Operational
Hartland-Lakeside J3 School District   Operational
Holy Apostles School   Operational
Independence First   Operational
Kenosha County   Operational
Kenosha County Public Library System   Operational
Kenosha Unified School District   Operational
Kettle Moraine Lutheran High School   Operational
Kettle Moraine School District   Operational
Lake Country School District   Operational
Lakeshores Library System   Operational
Linn J4 School District   Operational
Linn J6 School District   Operational
Maple Dale-Indian Hill School District   Operational
Marquette University   Operational
Marquette University High School   Operational
Medical College of Wisconsin   Operational
Mequon-Thiensville School District   Operational
Merton Community School District   Operational
Messmer Catholic   Operational
City of Milwaukee   Operational
Milwaukee Area Technical College   Operational
Milwaukee Art Museum   Operational
Milwaukee City Housing Authority   Operational
Milwaukee County Federated Library System   Operational
Milwaukee Institute of Art and Design   Operational
Milwaukee Public Museum   Operational
Mukwonago School District   Operational
Muskego-Norway School District   Operational
Nicolet UHS School District   Operational
Northern Ozaukee School District   Operational
Paris J1 School District   Operational
Pewaukee School District   Operational
Pier Wisconsin   Operational
Port Washington-Saukville School District   Operational
Racine Lutheran High School   Operational
Racine Unified School District   Operational
Randall J1 School District   Operational
Raymond #14 School District   Operational
Richfield J1 School District   Operational
Richmond School District   Operational
Sacred Heart School of Theology   Operational
St. Catherines High School   Operational
St. Thomas Aquinas Parish School   Operational
Salem School District   Operational
Sharon J11 School District   Operational
Shoreland Lutheran High School   Operational
Slinger School District   Operational
SWITCH - Southeastern Wisc Info Tech Exchange   Operational
Swallow School District   Operational
Union Grove J1 School District   Operational
Union Grove UHS School District   Operational
Walworth J1 School District   Operational
Waterford Graded J1 School District   Operational
Waterford UHS School District   Operational
City of Waukesha   Operational
Waukesha County   Operational
Waukesha County Federated Library System   Operational
Waukesha County Technical College   Operational
Waukesha School District   Operational
West Allis-West Milwaukee School District   Operational
Westosha Special Ed   Operational
Whitefish Bay Dominican High School   Operational
Whitefish Bay School District   Operational
City of Whitewater   Operational
Whitewater Unified School District   Operational
Whitnall School District   Operational
Wisconsin Department of Transportation   Operational
Wisconsin Economic Development Corporation - Milwaukee   Operational
Wisconsin Lutheran College   Operational
Wisconsin Lutheran High School   Operational
Wisconsin School for the Deaf   Operational
Victory Christian Academy   Operational
Washington-Caldwell School District   Operational
Wauwatosa City   Operational
90 days ago
100.0 % uptime
Today
Rock Prairie Montessori   Operational
90 days ago
100.0 % uptime
Today
South West Operational
Albany School District   Operational
Arrowhead Library System   Operational
Barneveld School District   Operational
Belmont Community School District   Operational
City of Beloit   Operational
Beloit College   Operational
Beloit School District   Operational
Beloit Turner School District   Operational
Benton School District   Operational
Black Hawk School District   Operational
Blackhawk Technical College   Operational
Boscobel Area School District   Operational
Cassville School District   Operational
CESA 3   Operational
Clinton Community School District   Operational
Cuba City School District   Operational
Darlington Community School District   Operational
Dodgeville School District   Operational
Edgerton School District   Operational
Highland School District   Operational
Iowa-Grant School District   Operational
Ithaca School District   Operational
Milton School District   Operational
Mineral Point Unified School District   Operational
Monroe School District   Operational
Monticello School District   Operational
New Glarus School District   Operational
Parkview School District   Operational
Pecatonica Area School District   Operational
City of Platteville   Operational
Platteville School District   Operational
Riverdale School District   Operational
River Ridge School District   Operational
Rock County   Operational
Shullsburg School District   Operational
Southwestern Wisconsin School District   Operational
Southwest Library System   Operational
Southwest Wisconsin Technical College   Operational
UW Platteville Real Estate Foundation   Operational
Wisconsin Center for the Blind and Visually Impaired   Operational
Argyle School District   Operational
West Central Operational
Abbotsford School District   Operational
Altoona School District   Operational
Augusta School District   Operational
Barron Area School District   Operational
Boyceville Community School District   Operational
Cadott Community School District   Operational
Cameron School District   Operational
CESA 10 - Chippewa Falls   Operational
CESA 11   Operational
Chetek-Weyerhaeuser School District   Operational
Chippewa County   Operational
Chippewa Falls Area Unified School District   Operational
Chippewa Valley Technical College   Operational
Clear Lake School District   Operational
Colby School District   Operational
Colfax School District   Operational
Cornell School District   Operational
Dove Health Care   Operational
Dunn County   Operational
City of Eau Claire   Operational
Eau Claire Area School District   Operational
Eau Claire Catholic Schools   Operational
Eau Claire County   Operational
Elk Mound Area School District   Operational
Ellsworth Community School District   Operational
Elmwood School District   Operational
Fall Creek School District   Operational
Frederic School District   Operational
Glenwood City School District   Operational
Granton Area School District   Operational
Greenwood School District   Operational
Hudson School District   Operational
Indianhead Federated Library System   Operational
Lake Holcombe School District   Operational
Loyal School District   Operational
McDonell Area Catholic School District   Operational
Menomonie Area School District   Operational
Neillsville School District   Operational
Osceola School District   Operational
Owen-Withee School District   Operational
PESI   Operational
Plum City School District   Operational
Prairie Farm Public School District   Operational
Prescott School District   Operational
Rice Lake Area School District   Operational
River Falls School District   Operational
Royal Credit Union   Operational
Sacred Heart Hospital   Operational
Saint Croix Central School District   Operational
Saint Croix Falls School District   Operational
St. Joseph's Hospital   Operational
Spring Valley School District   Operational
Stanley-Boyd Area School District   Operational
Thorp School District   Operational
Turtle Lake School District   Operational
Altoona City   Operational
Western Operational
Alma School District   Operational
Bangor School District   Operational
CESA 4   Operational
Cochrane-Fountain City School District   Operational
Gilmanton School District   Operational
Holmen School District   Operational
Jackson County   Operational
La Crosse School District   Operational
Luther High School   Operational
Mondovi School District   Operational
Necedah Area School District   Operational
Norwalk-Ontario-Wilton School District   Operational
Osseo-Fairchild School District   Operational
Prairie du Chien Area School District   Operational
Royall School District   Operational
Viterbo University   Operational
Wauzeka-Steuben School District   Operational
Western Technical College   Operational
West Salem School District   Operational
Winding Rivers Library System   Operational
Wonewoc-Union Center School District   Operational
Wisconsin Regional Peering Operational
MERIT Network   Operational
Pennsylvania State University   Operational
SysNet   Operational
Indiana Giga POP   Operational
Northwestern University   Operational
University of Chicago   Operational
University of Iowa   Operational
University of Illinois   Operational
NorthernLights GigaPOP   Operational
UW SysNet   Operational
Illinois State University   Operational
Penn State University   Operational
KINBER   Operational
MOREnet   Operational
Iowa State University   Operational
University of Nebraska CSN   Operational
University of Nebraska Lincoln   Operational
University of Missouri   Operational
OneNet   Operational
GPN   Operational
Transit Share Operational
University of Wisconsin SysNet   Operational
University of Iowa   Operational
Penn State   Operational
University of Minnesota   Operational
Indiana University   Operational
MERIT   Operational
KINBER   Operational
Iowa State University   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled - Notification of a planned event effecting your institution:

Charter Communications has sent a notification indicating that they must reload a line card on their core routing equipment in Jacksonport, WI. This could result in up to 6 hours of downtime for impacted WiscNet sites.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Jul 10, 09:14 CDT
Notification of a planned event effecting your institution:

On Tuesday, December 19th, from 0001 to 0600 hours CST fiber provider ICN will be performing fiber maintenance near Ames, IA. You may see some interruptions to your service at this time.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Posted on Dec 11, 17:18 CST
Notification of a planned event effecting your institution:

Merit will be conducting fiber splicing on Loretto and Iron Mountain, MI. Merit does not anticipate this work to impact affected WiscNet sites, but the potential for such an outage does exist given the nature of the work.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Posted on Dec 5, 08:17 CST
Notification of a planned event effecting your institution:

WiscNet engineers plan to update the software on the Ciena Waveserver pair between 600 W Chicago and 350 E Cermak (Equinix) on December 25th starting at 11:00 PM CST. The software update is traffic impacting with an expected downtime of 1 hour, but reserve the whole maintenance window for this work.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Posted on Dec 1, 12:24 CST
Notification of a planned event effecting your institution:

Charter Spectrum will be working with Northland College to conduct planned equipment maintenance starting at 3:30 PM on 12/28/2017.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Posted on Dec 15, 13:00 CST
Notification of a planned event effecting your institution:

WiscNet engineers plan to update the software on the Ciena Waveserver pair between 710 North Lakeshore Dr and 350 E Cermak (Equinix) on December 28th starting at 11:00 PM CST, ending December 29 6:00 AM CST. The software update is traffic impacting with an expected downtime of 1 hour, but we reserve the whole maintenance window for this work.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Posted on Dec 1, 12:29 CST
Update - This maintenance has been rescheduled to 1/9/18 6:00 PM - 1/10/18 2:00 AM CST.
Oct 27, 15:41 CDT
Scheduled - Notification of a planned event effecting your institution:

{Starting Tuesday, October 31st 2017 1800 hours CDT until Wednesday, November 1st 2017 0200 hours CDT BOREAS personnel will be visiting multiple glass-through sites between Iowa City 2 and Victor nodes on BOREAS-Net in an effort to mitigate minor loss issues and normalize light levels between transmit and receive strands. This work will involve personnel at both ends of the span to disconnect and OTDR while crews visit glass-through sites to inspect, clean and replace jumpers}

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Oct 3, 08:59 CDT
Past Incidents
Dec 17, 2017
Resolved - Alarms are now clear and there are no further issues.
Dec 17, 10:43 CST
Investigating - Notification of an unplanned event affecting your institution:

We are currently seeing alarms for this site and we would like to request verification of power and equipment on site. If you are able to do so and are still having troubles please reach out to the NOC for further assistance.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 17, 08:03 CST
Resolved - Resolved: Issue is stable and is now considered resolved by the NOC.
Dec 17, 05:24 CST
Investigating - Notification of an unplanned event affecting your institution:

We are currently seeing your WiscNet device down. Please verify site power and equipment and notify us.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 17, 03:11 CST
Dec 16, 2017
Resolved - The device is now reachable. Resolving ticket.
Dec 16, 05:29 CST
Investigating - Greetings,

The Wiscnet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

You are welcome to contact the Wiscnet NOC by calling 608-442-6761 option 1.

Thank you,
Wiscnet NOC
Dec 16, 04:49 CST
Dec 15, 2017
Resolved - We have received the hands off notification from Charter and they are now seeing all services restored at this time and WiscNet is also seeing this connection back up.

If you have further issues please reach out to the NOC.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 15, 11:43 CST
Update - Our partner reports that splicing crews are still working on site at this time. They have not been able to provide an ETR for circuit restoration. We will continue to follow up with them for updates.
Dec 15, 11:02 CST
Update - Our partner carrier's fiber technicians are currently at the location of the cut and working towards a repair, there is no current estimated time to repair.
Dec 15, 09:53 CST
Update - Per our partner the techs are running behind, but should be onsite by 8 AM CST.
Dec 15, 07:45 CST
Update - Our partner provider has advised that techs are scheduled to arrive at the fiber cut site at 7:30 AM CST to begin repairs of the fiber. Further updates will follow as we monitor the repair progress.
Dec 15, 01:23 CST
Update - Our partner provider has advised the power company is digging a new hole to install the replacement pole. The ETTR is 8:00 PM CST tonight. Further updates will follow as we monitor the repair progress.
Dec 14, 18:26 CST
Identified - Our partner provider has identified a fiber cut in the Pardeeville Area. They indicate that fiber repair crews are on site. There is no ETR for restoration at this time. We will continue to keep you updated as information becomes available.
Dec 14, 15:53 CST
Investigating - Notification of an unplanned event affecting your institution:

We are currently seeing the equipment on site as unreachable and looking to confirm if there are any power or equipment related issues on site.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 14, 11:08 CST
Dec 14, 2017
Completed - The scheduled maintenance has been completed.
Dec 14, 05:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 14, 00:00 CST
Scheduled - Notification of a planned event effecting your institution:

CenturyLink will be conducting software updates on their Calix DSLAM equipment. CenturyLink anticipates that impacted WiscNet sites could be down for 50ms to 2 hours.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 1, 12:11 CST
Resolved - We have followed up with our partner carrier has confirmed that repairs to damaged fiber have completed as of 12:22am on the 14th.
All services are up at this time.

Please call the Wiscnet NOC at 608-442-6761 option 1 with any questions.
Dec 14, 04:00 CST
Update - Greetings,

We are now seeing services back up, however, our partner carrier advises that they are still working this issue. We will provide further updates as they are made available.

Please call the Wiscnet NOC at 608-442-6761 option 1 with any questions.
Dec 13, 20:55 CST
Investigating - Greetings,

The large-area network outage is currently under investigation.
Although there is no ETR at this time, the Wiscnet NOC will provide updates on the restoration of service as they become available.

Please call the Wiscnet NOC at 608-442-6761 option 1 with any questions.
Dec 13, 15:21 CST
Dec 13, 2017
Completed - The scheduled maintenance has been completed.
Dec 13, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 13, 00:00 CST
Scheduled - Notification of a planned event effecting your institution:

Merit will be conducting fiber splicing in Saxon , WI and Odanah, WI. There is no anticipated downtime for any impacted WiscNet sites.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 5, 13:58 CST
Dec 12, 2017

No incidents reported.

Dec 11, 2017
Resolved - The NOC is now seeing all alarms cleared and services restored.

Please contact us if you have any further issues.
608-442-6761 To reach the NOC: option 1
noc_support@wiscnet.net
Dec 11, 19:43 CST
Investigating - Your device r-phillipssd has gone unreachable this evening. This type of alarm leads us to believe that this may have been caused by maintenance activity on your end. Please verify your power, equipment, cross-connects and cabling. Let us know if this is caused by your maintenance activity or if this situation is something that we need to investigate further. You may call the Wiscnet NOC directly at 1-608-442-6761 and reference trouble ticket 405549. You may also email the Wiscnet NOC at noc@wiscnet.net
Dec 11, 18:39 CST
Resolved - All alarms are clear at this time, the site router is now reachable.
Dec 11, 17:21 CST
Investigating - Notification of an unplanned event affecting your institution:

Our monitoring reports we have lost contact with our router on site. Please verify power and equipment

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 11, 16:33 CST
Dec 10, 2017

No incidents reported.

Dec 9, 2017
Resolved - All alarms are clear at this time.
Dec 9, 14:54 CST
Investigating - Notification of an unplanned event affecting your institution:

We are currently seeing alarms for this site and we would like to request verification of power and equipment on site. If you are able to do so and are still having troubles please reach out to the NOC for further assistance.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 9, 13:57 CST
Dec 8, 2017
Resolved - Greetings,

The Fiber Splicing has been completed. The NOC has verified your services have restored. Please resume normal operations.
Dec 8, 21:50 CST
Monitoring - We are now seeing services as restored at this time. Charter has advised that they are seeing customers coming back up but may need to perform additional troubleshooting. We will update this ticket when it has been confirmed that Charter is hands off.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
Dec 8, 20:10 CST
Update - Charter reports they have found another break in the fiber and there is no ETTR at this time. We will continue to provide more details as they become available.
Dec 8, 17:25 CST
Update - Charter reports they are still working on this issue and the ETTR is now 6pm CT. We will continue to provide more details as they become available.
Dec 8, 15:56 CST
Update - Charter has confirmed that they are still working on the splice but they have given us an ETR of 5PM.
Dec 8, 14:43 CST
Identified - Notification of an unplanned event affecting your institution:

We are currently seeing services being impacted by a fiber cut on Spectrums end, there is currently no ETA for restoration. We will be continuing to follow up and provide updates as received.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 8, 11:43 CST
Dec 7, 2017
Resolved - All alarms are clear at this time.
Dec 7, 15:24 CST
Investigating - Notification of an unplanned event affecting your institution:

We currently are unable to reach your site. Please reach out to the Wiscnet NOC to verify power and equipment, or whether you are performing site maintenance.

Thank you.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 7, 12:47 CST
Completed - The scheduled maintenance has been completed.
Dec 7, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 00:00 CST
Scheduled - Notification of a planned event effecting your institution:

Charter will be splicing fiber that will bring down your circuit.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 5, 17:51 CST
Completed - The scheduled maintenance has been completed.
Dec 7, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 00:00 CST
Scheduled - Notification of a planned event effecting your institution:

Charter Spectrum will be conducting fiber splicing in Eau Claire, WI. Charter does not anticipate any downtime for impacted WiscNet sites, but the potential does exist given the nature of the work.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 6, 09:47 CST
Completed - The scheduled maintenance has been completed.
Dec 7, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 00:00 CST
Scheduled - Notification of a planned event effecting your institution:

Charter Spectrum will be conducting Cisco IOS updates on core routing equipment in Columbus, OH. Charter anticipates up to 1 hour of downtime for impacted WiscNet sites.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Nov 27, 12:07 CST
Dec 6, 2017
Completed - The scheduled maintenance has been completed.
Dec 6, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 00:00 CST
Scheduled - Notification of a planned event effecting your institution:

Charter Spectrum will be conducting multi-night fiber splicing on 12/5/17 and 12/6/17 between the hours of 12:00 AM and 6:00 AM each night. Charter anticipates up to 4 hours of downtime on one or both nights for all impacted WiscNet sites.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Nov 27, 08:36 CST
Dec 5, 2017
Resolved - NOC is now seeing all alarms as clear and we believe there are no further issues.
Dec 5, 14:35 CST
Identified - Greetings,

The Wiscnet NOC has received alarms indicating that there may be an issue with received optical light levels at your site. We believe that the fibers may be dirty and need cleaning. Can you please check the fibers and advise the Wiscnet NOC of your findings at your earliest convenience?

You you can reach the Wiscnet NOC by calling 608-442-6761, option 1 or by email at noc_support@wiscnet.net

Thank you,
Wiscnet NOC
Dec 4, 13:36 CST
Resolved - We now seeing alarms for this site as clear.

Please contact the WiscNet NOC if you have any further questions or issues.
608-442-6761 option 1
noc@wiscnet.net Edit
Dec 5, 09:53 CST
Investigating - Notification of an unplanned event affecting your institution:

We are seeing your onsite WiscNet device down at this time. Please verify power and equipment and update us with the results of your investigation.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 5, 02:03 CST
Completed - The scheduled maintenance has been completed.
Dec 5, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 21:00 CST
Scheduled - Notification of a planned event effecting your institution:

WiscNet has received a notification from Manitowoc Public Utilities indicating that Nsight will be conducting fiber splicing at 9:00 PM on 12/4/17. This work will result in an outage for Manitowoc Public Utilities and Manitowoc School District.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 4, 14:36 CST
Resolved - Issue is stable and is now considered resolved by the NOC.
Dec 5, 03:33 CST
Investigating - Notification of an unplanned event affecting your institution:

The WiscNet NOC is seeing your site down. At this time, we request verification of power and equipment.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 5, 02:48 CST
Resolved - Resolved: Issue is stable and is now considered resolved by the NOC.
Dec 5, 03:29 CST
Investigating - Notification of an unplanned event affecting your institution:

The WiscNet NOC is currently seeing your site hard down at this time. This is likely due to a power outage caused by high winds. At this time, we ask you verify power and equipment. Thank you.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 5, 00:44 CST
Resolved - The WiscNet NOC is seeing your site up.
Dec 5, 01:56 CST
Investigating - Notification of an unplanned event affecting your institution:

We are seeing your onsite WiscNet device down at this time. Please verify power and equipment and update us if you are still seeing your service down.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 5, 00:19 CST
Resolved - The WiscNet NOC is seeing your site up.
Dec 5, 01:36 CST
Investigating - Notification of an unplanned event affecting your institution:

The WiscNet NOC is currently seeing your site down. At this time we request verification of power and equipment.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 5, 00:50 CST
Dec 3, 2017
Resolved - Alarms for this site have cleared and normal functionality should now be restored. Closing case.
Dec 3, 20:22 CST
Identified - Notification of an unplanned event affecting your institution:

The Wiscnet NOC is seeing your LAN interfaces to the r-freedomSD router as down. Please verify power and equipment to that device.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Dec 2, 22:54 CST