WiscNet | Suspected Fiber Cut Between Fond Du Lac and Madison | TT 503893
Incident Report for WiscNet
Resolved
This incident has been resolved.
Posted Oct 22, 2019 - 09:23 CDT
Update
We are continuing to monitor for any further issues.
Posted Oct 21, 2019 - 07:49 CDT
Monitoring
Update : Spoke with Keith at Badger. Splicers have finished and are no longer at site. repair is complete. I see no active alarms.

--- 140.189.8.185 ping statistics ---
115 packets transmitted, 115 received, 0% packet loss, time 114169ms

--- 140.189.8.189 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3004ms

--- 140.189.8.190 ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2003ms

--- 140.189.8.186 ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2001ms

--- 140.189.1.67 ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2003ms

--- 140.189.1.77 ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2000ms

--- 140.189.1.104 ping statistics ---
3 packets transmitted, 3 received, 0% packet loss, time 2003ms


Next Steps :

This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.
Posted Oct 21, 2019 - 07:45 CDT
Update
Notification of an incident that may affect your organization(s).

Members Affected: Madison Area Technical College, Mukwonago School District, Moraine Park Technical College, Fall River School District, Sheboygan Falls School
District, Verona Area School District, State of Wisconsin, Sheboygan Falls School District, Southwest Library System, Fond du Lac County, Wautoma Area School District,
Wisconsin Department of Military Affairs, Randolph School District, Fox Valley Community Area Network, Marian University of Fond du Lac, Belmont Community School
District, General Mitchell International Airport, Beloit Turner School District, Lakeland UHS School District, Winding Rivers Library System

Notification of an emergency maintenance that may affect your organization(s):

Techs have determined we are dealing with a partial fiber cut, and some services on the line are still up. Repairs are being postponed until a maintenance window starting at midnight tonight, extending until 6AM tomorrow (10/21). We will provide updates as soon as we receive them.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Posted Oct 20, 2019 - 22:28 CDT
Update
Notification of an incident that may affect your organization(s).

Members Affected: Madison Area Technical College, Mukwonago School District, Moraine Park Technical College, Fall River School District, Sheboygan Falls School
District, Verona Area School District, State of Wisconsin, Sheboygan Falls School District, Southwest Library System, Fond du Lac County, Wautoma Area School District,
Wisconsin Department of Military Affairs, Randolph School District, Fox Valley Community Area Network, Marian University of Fond du Lac, Belmont Community School
District, General Mitchell International Airport, Beloit Turner School District, Lakeland UHS School District, Winding Rivers Library System

Notification of an emergency maintenance that may affect your organization(s):

Techs have determined we are dealing with a partial fiber cut, and some services on the line are still up. Repairs are being postponed until a maintenance window starting at midnight tonight.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Posted Oct 20, 2019 - 19:49 CDT
Identified
Notification of an incident that may affect your organization(s).

Members Affected: Madison Area Technical College, Mukwonago School District, Moraine Park Technical College, Fall River School District, Sheboygan Falls School
District, Verona Area School District, State of Wisconsin, Sheboygan Falls School District, Southwest Library System, Fond du Lac County, Wautoma Area School District,
Wisconsin Department of Military Affairs, Randolph School District, Fox Valley Community Area Network, Marian University of Fond du Lac, Belmont Community School
District, General Mitchell International Airport, Beloit Turner School District, Lakeland UHS School District, Winding Rivers Library System

Notification of an emergency maintenance that may affect your organization(s):

The location of the fiber cut is determined, and techs will be onsite by 5PM.
There is no estimated time of repair at this time.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Posted Oct 20, 2019 - 16:46 CDT
Update
Notification of an incident that may affect your orginization.

Members Affected: Madison Area Technical College, Mukwonago School District, Moraine Park Technical College, Fall River School District, Sheboygan Falls School
District, Verona Area School District, State of Wisconsin, Sheboygan Falls School District, Southwest Library System, Fond du Lac County, Wautoma Area School District,
Wisconsin Department of Military Affairs, Randolph School District, Fox Valley Community Area Network, Marian University of Fond du Lac, Belmont Community School
District, General Mitchell International Airport, Beloit Turner School District, Lakeland UHS School District, Winding Rivers Library System


Notification of an emergency maintenance that may affect your organization(s):

We have confirmed that this outage is caused by a fiber cut. Technicians have been assigned to determine the source of the fiber cut, and once it is found we can dispatch a repair team.
There is no estimated time of repair at this time.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Posted Oct 20, 2019 - 13:46 CDT
Investigating
Notification of an incident that may affect your orginization.

Members Affected: Madison Area Technical College, Mukwonago School District, Moraine Park Technical College, Fall River School District, Sheboygan Falls School
District, Verona Area School District, State of Wisconsin, Sheboygan Falls School District, Southwest Library System, Fond du Lac County, Wautoma Area School District,
Wisconsin Department of Military Affairs, Randolph School District, Fox Valley Community Area Network, Marian University of Fond du Lac, Belmont Community School
District, General Mitchell International Airport, Beloit Turner School District, Lakeland UHS School District, Winding Rivers Library System


Notification of an emergency maintenance that may affect your organization(s):

We are currently investigating a possible fiber cut between Fond Du Lac and Madison that may be impacting your site. We apologize for any inconvenience this may be
causing and are working to restore services as soon as possible.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Posted Oct 20, 2019 - 11:19 CDT
This incident affected: Belmont Community School District, Fall River School District, Fond du Lac County, General Mitchell International Airport, Lakeland UHS School District, Madison Area Technical College, Marian University of Fond du Lac, Moraine Park Technical College, Mukwonago School District, Randolph School District, Sheboygan Falls School District, Southwest Library System, Verona Area School District, Wautoma Area School District, Winding Rivers Library System, Wisconsin Department of Military Affairs, and State of Wisconsin.