jmoore@r-uwmadison-isp-re0> show interfaces xe-3/0/8 Physical interface: xe-3/0/8, Enabled, Physical link is Down Interface index: 254, SNMP ifIndex: 772
xe-3/0/8 up down r-middletonsd Te0/0/3 :RM:C(2589): xe-3/0/8.0 up down r-middletonsd Te0/0/3 :RM:C(2589):
CI links shows two circuits for Middleton-Cross Plains Area School District.
xe-3/0/8.0 r-uwmadison-isp ae0.126 r-222wwash-isp
There are no alarms for r-middletonsd.
r-middletonsd#show interfaces description | exclude admin Interface Status Protocol Description Gi0/0/0 down down Testing :!P: Te0/0/2 up up r-middletonsd test LAN subnet Te0/0/3 down down r-uwmadison-isp :C(2589): Te0/0/5 up up r-222wwash-isp :C(2509): Lo0 up up r-middletonsd
Circuit is down from r-uwmadison-isp to r-middletonsd.
Called carrier and spoke to Jeff and he was not able to find a CID, so they can not investigate.
I looked in older tickets and did not find a CID.
Site is up on their other connection, so this is not an emergency. Deferring to the morning to follow up with WiscNet to request the CID.
Next Steps : Call WiscNet.
Posted Oct 17, 2019 - 18:01 CDT
This incident affected: Middleton-Cross Plains Area School District.