Outage - Flambeau School District Down | 2223142

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 4/11/26 11:46pm cdt

Duration: 2224 minutes

Technician(s): Marcus, Octavia

Review Date: 4/13/26

Brief Summary: fiber provider outage

Posted Apr 13, 2026 - 14:05 CDT

Resolved

We are seeing the service restored. Please don't hesitate to reach out if have any further questions.
Posted Apr 13, 2026 - 14:01 CDT

Update

GLS is on-track to dispatch today to investigate further. They are aiming to dispatch during business hours (8a - 5p). Please reach out to GLS for further updates and reference ticket 12065334.
Posted Apr 13, 2026 - 08:58 CDT

Update

GLS's carrier is wanting to dispatch to the site on Monday 4/13. According to GLS they've reached out to the local contact, the lcon is able to accommodate for that dispatch between 8 AM to 5 PM. GLS will reach out to us when they have a clear timeframe of an ETA on Monday. Please reach out to Wiscnet or GLS if you have any questions.
Posted Apr 12, 2026 - 06:15 CDT

Update

GLS has opened an investigation with their provider, they will provide further information to Wiscnet as they receive further updates on their provider's investigation.
Posted Apr 12, 2026 - 02:20 CDT

Investigating

We are currently seeing alarms indicating Flambeau School District is down. We have opened ticket 12065334 with GLS. We will update you again as soon as we receive new information.
Posted Apr 11, 2026 - 23:46 CDT
This incident affected: TEACH - Madison (Flambeau School District).