[507306] Menasha WiscNet Hub Issues 2019-11-19 3:00pm - 3:42pm
Incident Report for WiscNet
This incident has been resolved.
Posted Nov 22, 2019 - 10:54 CST
A fix has been implemented and we are monitoring the results.
Posted Nov 21, 2019 - 09:52 CST
On 2019-11-19 there were member impacting issues on wiscnet hub aggregation device in Menasha. This issue caused outages for the members connected at this location.

* 2019-11-19 3:01pm - Monitoring detects an issue

* 2019-11-19 3:02pm - Engineers begin to investigate

* 2019-11-19 3:05pm - Issue is identified, one member of the switch stack rebooted and is showing issues with internal flash memory

* 2019-11-19 3:05pm - 3:30pm - Various troubleshooting, including forcing a disk scan/check

* 2019-11-19 3:42pm - Device finalizes disk check, becomes stable, all members back online

WiscNet engineers are working to schedule replacement of this device.
Posted Nov 20, 2019 - 08:27 CST
This incident affected: City of Menasha, Menasha Joint School District, Town of Menasha, Menasha Utilities, and Neenah Joint School District.