Ticket 530381 - Kiel Area School District - Site Is Unreachable

Incident Report for WiscNet

Resolved

This incident has been resolved.

Posted Jul 23, 2020 - 18:45 CDT

Monitoring

The WiscNet NOC is currently seeing service restored to your site at this time.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net

Posted Jul 23, 2020 - 18:24 CDT

Update

The fiber cut has been isolated, but the repair crew has ceased operations for the night, due to safety issues. They will be returning at 8 am with an ETR of 5:15 pm. This is
a 7400 count cable.

Posted Jul 23, 2020 - 03:24 CDT

Identified

This is part of a larger outage. We are attempting to isolate a fiber cut between slinger and Marshall, which has caused outages at a number of locations. Presently there is
no ETR.

Posted Jul 23, 2020 - 01:52 CDT

Investigating

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net

Posted Jul 22, 2020 - 15:07 CDT

This incident affected: Kiel Area School District.