****ACTION PLAN**** : 1 : Customer to verify power and equipment. 2 : If customer verifies power and equipment and service remains down, engage BadgerNet after sending to them MDS out of BCC. 3 : Follow up hourly and provide updates via Status IO. 4 : Ticket can be resolved when alarms clear and have been verified clear in equipment. 5 : Close Status Page following incident resolution.
Posted Mar 20, 2020 - 15:34 CDT
This incident affected: Portage Community School District.