[2274707] Lake Mills Area School District - router unreachable

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 8/10 1:25 PM Central
Duration: 19 Minutes
Technician(s): Marcus
Review Date: 8/10

Root Cause: brief power supply issues.

Brief Summary: We lost access to our device at Lake Mills Area School District between 1:25 PM to 1:44 PM Central. Looking into the device logs, indicated our device experienced power supply issues during the time of the outage.

Posted Aug 10, 2026 - 14:20 CDT

Resolved

Hello,

The WiscNet NOC observed alarms clear and services restore at 1:44 PM Central.

Posted Aug 10, 2026 - 14:08 CDT

Investigating

Hello,

The WiscNet NOC has lost access to our device for Lake Mills Area School District at 8/10 1:25 PM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3027.

If you have any additional questions, please contact WiscNet NOC.

Thank you,

Posted Aug 10, 2026 - 13:41 CDT

This incident affected: TEACH - Madison (Lake Mills Area School District).