WiscNet Status

INC0458393 - Kewaskum School District - Reported Packet Loss

Update - Greetings,

Thank you for the update. Please provide us with further updates at your earliest convenience.
Oct 03, 2024 - 13:23 CDT

Update - Greetings,

Thank you for the update. Please provide us with further updates at your earliest convenience.
Oct 03, 2024 - 12:39 CDT

Update - Greetings,

Thank you for the update. Please provide us with further updates at your earliest convenience.
Oct 01, 2024 - 12:12 CDT

Update - Greetings,

Could you please share ping tests showing the issue so the NOC can use them to continue troubleshooting. Also is there any specific time you see these losses or is it random? Thank you for your cooperation as we continue to figure out this issue.
Oct 01, 2024 - 10:32 CDT

Update - Since you are still seeing issues we would like to know if you can give us some ping tests showing the issue so we can use them to continue troubleshooting. Also is there any specific time you see these losses or is it random? Thank you for your cooperation as we continue to figure out this issue.
Oct 01, 2024 - 06:43 CDT

Update - Our Provider is not seeing any issues with the connection. Can you test again to see if you are still seeing packet loss?
Sep 30, 2024 - 10:48 CDT

Update - Our Provider is not seeing any issues with the connection. Can you test again to see if you are still seeing packet loss?
Sep 28, 2024 - 01:40 CDT

Update - WiscNet NOC is investigating packet loss seen with our partner provider. The LMP has been engaged for testing, and further updates will be available after they have performed 48 hours of testing.

At any point you may contact WiscNet NOC for the latest update or if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net
Sep 23, 2024 - 21:39 CDT

Update - WiscNet NOC is investigating packet loss seen with our partner provider. At this time there are no updates or ETR as investigation is ongoing.
We will provide more information as it becomes available.

At any point you may contact WiscNet NOC for the latest update or if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net
Sep 23, 2024 - 18:16 CDT

Investigating - The WiscNet NOC has received your report of packet loss experienced onsite. We are currently investigating and will provide more information as it becomes available.

At any point you may contact WiscNet NOC for the latest update or if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net
Sep 23, 2024 - 08:09 CDT

INC0456414 - Multiple members unable to reach Skyward

Update - The WiscNet NOC has received reports from multiple members that Skyward access is currently impacted.

Investigation is currently underway and further updates will be provided as new information becomes available.
Sep 18, 2024 - 07:17 CDT

Investigating - The WiscNet NOC has received reports from multiple members that Skyward access is currently impacted.

Investigation is currently underway and further updates will be provided as new information becomes available.
Sep 18, 2024 - 07:11 CDT

School District of Waupaca Planned TEACH BGP Resiliency TTU

Update - School District of Waupaca, Please be advised of planned BGP Test and turn up work taking place that will begin at 22:00 Central time on 9/16/2024.
Sep 16, 2024 - 22:48 CDT

Update - School District of Waupaca, Please be advised of planned BGP Test and turn up work taking place that will begin at 22:00 Central time on 9/16/2024.
Sep 10, 2024 - 16:08 CDT

Monitoring - School District of Waupaca, Please be advised of planned BGP Test and turn up work taking place that will begin at 22:00 Central time on 9/16/2024.
Sep 10, 2024 - 16:01 CDT

Uptime over the past 90 days. View historical uptime.

Abbotsford School District Operational

Adams-Friendship Area School District Operational

Albany School District Operational

Algoma School District Operational

All Saints Catholic School - Berlin Operational

Village of Allouez Operational

Almond-Bancroft School District Operational

Altra Federal Credit Union Operational

90 days ago

100.0 % uptime

Today

Altoona City Operational

Altoona School District Operational

Alverno College Operational

Antigo Unified School District Operational

Appleton Area School District Operational

Appleton Boys and Girls Club Operational

City of Appleton Operational

Appleton Performing Arts Center Operational

Argyle School District Operational

Arrowhead UHS School District Operational

Ashwaubenon School District Operational

Village of Ashwaubenon Operational

Auburndale School District Operational

Aurora University Operational

Augusta School District Operational

Bangor School District Operational

Baraboo School District Operational

Barneveld School District Operational

Barron Area School District Operational

Beecher-Dunbar-Pembine School District Operational

Belleville School District Operational

Village of Bellevue Operational

90 days ago

100.0 % uptime

Today

Bellin College Inc Operational

Belmont Community School District Operational

City of Beloit Operational

Beloit College Operational

Beloit School District Operational

Benton School District Operational

Berlin Area School District Operational

Big Foot UHS School District Operational

Birchwood School District Operational

Black Hawk School District Operational

Blackhawk Technical College Operational

BloodCenter of Wisconsin Operational

Bonduel School District Operational

Boscobel Area School District Operational

Bowler School District Operational

Boyceville Community School District Operational

Brighton #1 School District Operational

Brillion School District Operational

Bristol School District #1 Operational

City of Brookfield Operational

Brown County Operational

Brown County 2 Remote Site Operational

Brown County 3 Remote Site Operational

Brown County Jail Operational

Brown County Law Enforcement Operational

Brown County New Eye Operational

Brown County PDCT Operational

Brown County PDCT 2 Operational

Brown County Public Service Commission Operational

Burlington Area School District Operational

Cadott Community School District Operational

Calumet County Operational

Cambria-Friesland School District Operational

Cambridge School District Operational

Cameron School District Operational

Campbellsport School District Operational

Carroll University Operational

Carthage College Operational

Cassville School District Operational

Catholic Memorial High School Operational

CESA 1 Operational

CESA 2 Operational

CESA 3 Operational

CESA 4 Operational

CESA 5 Operational

CESA 6 Operational

CESA 7 Operational

CESA 8 Operational

CESA 9 Operational

CESA 10 - Chippewa Falls Operational

CESA 10 - Madison Operational

Chetek-Weyerhaeuser School District Operational

Children Hospital and Health System Operational

Chilton School District Operational

Chippewa County Operational

Chippewa Valley Technical College Operational

Chippewa Falls Area Unified School District Operational

Clear Lake School District Operational

Clinton Community School District Operational

Cochrane-Fountain City School District Operational

Colby School District Operational

Coleman School District Operational

Colfax School District Operational

Concordia University Operational

Cornell School District Operational

Crivitz School District Operational

Cuba City School District Operational

Cudahy School District Operational

D C Everest Area School District Operational

Dane County Operational

Darlington Community School District Operational

Deerfield Community School District Operational

De Forest Area School District Operational

City of De Pere Operational

De Pere School District Operational

Delavan-Darien School District Operational

Denmark School District Operational

Dodgeland School District Operational

Dodgeville School District Operational

Door County Operational

Dove Health Care Operational

Dunn County Operational

East Troy School District Operational

Eastern Shores Library System - Monarch Library System Operational

Eau Claire Area School District Operational

Eau Claire Catholic Schools Operational

City of Eau Claire Operational

Eau Claire County Operational

Edgar School District Operational

Edgerton School District Operational

Edgewood High School Operational

Educators Credit Union Operational

Elcho School District Operational

Elk Mound Area School District Operational

Elkhart Lake-Glenbeulah School District Operational

Elkhorn Area School District Operational

Ellsworth Community School District Operational

Elmbrook School District Operational

Elmwood School District Operational

Erin School District Operational

Fall Creek School District Operational

Fall River School District Operational

Family Peace Center Operational

Flambeau School District Operational

Florence County School District Operational

Fond du Lac Band Reservation Operational

90 days ago

100.0 % uptime

Today

City of Fond du Lac Operational

Fond du Lac County Operational

Fond du Lac School District Operational

Fontana J8 School District Operational

Fort Atkinson School District Operational

Fox City Performing Arts Center Operational

Fox Point J2 School District Operational

Fox Valley Lutheran High School Operational

Fox Valley Technical College Operational

City of Franklin Operational

Franklin Public School District Operational

Frederic School District Operational

Freedom Area School District Operational

Geneva J4 School District Operational

General Mitchell International Airport Operational

Genoa City J2 School District Operational

Germantown School District Operational

Gillett School District Operational

Gilmanton School District Operational

Glenwood City School District Operational

Good Shepherd Lutheran School Operational

Goodman-Armstrong Creek School District Operational

Grafton School District Operational

Town of Grand Chute Operational

Granton Area School District Operational

Grantsburg School District Operational

City of Green Bay Operational

Green Bay Area School District Operational

Green Bay Community Church Major Outage

Green Lake County Operational

Green Lake School District Operational

City of Greenfield Operational

Greenfield School District Operational

Greenwood School District Operational

Gresham School District Operational

Hartford J1 School District Operational

Hartford UHS School District Operational

Hartland-Lakeside J3 School District Operational

Hayward Community School District Operational

Highland School District Operational

Hilbert School District Operational

HNR School District-Neosho Operational

HNR School District- Rubicon Operational

Holmen School District Operational

Holy Apostles School Operational

Holy Hill Area School District Operational

Horicon School District Operational

Howard Village Operational

Hortonville Area School District Operational

Howard-Suamico School District Operational

Howards Grove School District Operational

Hudson School District Operational

Hurley School District Operational

Hustisford School District Operational

Inclusa Operational

Independence First Operational

Indianhead Federated Library System Operational

Iola-Scandinavia School District Operational

Iowa-Grant School District Operational

Ithaca School District Operational

Jackson County Operational

City of Janesville Operational

Janesville School District Operational

90 days ago

100.0 % uptime

Today

Jefferson County Operational

Jefferson School District Operational

Johnson Creek Elementary Operational

Johnson Creek School District Operational

Kaukauna Area School District Operational

Kenosha County Operational

Kenosha County Public Library System Operational

Kenosha Unified School District Operational

Kettle Moraine School District Operational

Kewaskum School District Major Outage

Kewaunee School District Operational

Kiel Area School District Operational

Kimberly Area School District Operational

Kohler School District Operational

City of La Crosse Operational

La Crosse School District Operational

Lac Courte Oreilles Ojibwa Community College Operational

Lac du Flambeau #1 School District Operational

School District of Ladysmith Operational

Lake Country School District Operational

Lake Holcombe School District Operational

Lake Mills Area School District Operational

Lakeland College Operational

Lakeland UHS School District Operational

Lakeshore Technical College Operational

Lakeshores Library System Operational

Lancaster Community Schools Operational

90 days ago

100.0 % uptime

Today

Laona School District Operational

Lawrence University Operational

Lena School District Operational

Lincoln County Operational

Linn J6 School District Operational

Little Chute Area School District Operational

Village of Little Chute Operational

Living Hope Lutheran School Operational

Lodi School District Operational

Lomira School District Operational

Loyal School District Operational

Luther High School Operational

Luxemburg-Casco School District Operational

Madison Area Technical College Operational

City of Madison Operational

Madison Metropolitan School District Operational

Manawa School District Operational

Manitowoc Public Utilities Operational

Manitowoc School District Operational

Maple Dale-Indian Hill School District Operational

Marathon City School District Operational

Marathon County Operational

Marian University of Fond du Lac Operational

Marinette City Operational

Marinette County Operational

Marinette School District Operational

Marion School District Operational

Markesan School District Operational

Marquette University Operational

Marquette University High School Operational

Marshall School District Operational

City of Marshfield Operational

Marshfield Unified School District Operational

Mayville School District Operational

McDonell Area Catholic School District Operational

McFarland School District Operational

Medford Area Public School District Operational

Medical College of Wisconsin Operational

City of Menasha Operational

Menasha Joint School District Operational

Town of Menasha Operational

Menasha Utilities Operational

Menominee Indian School District Operational

Menomonie Area School District Operational

Mequon-Thiensville School District Operational

Mercer School District Operational

Meriter Hospital, Inc. Operational

Merton Community School District Operational

Messmer Catholic Operational

Mid-State Technical College Operational

Mid-State Technical College - Stevens Point Operational

90 days ago

100.0 % uptime

Today

Mid-Wisconsin Federated Library System Operational

Middleton-Cross Plains Area School District Operational

Milton School District Operational

Milwaukee Area Technical College Operational

Milwaukee Art Museum Operational

Milwaukee City Housing Authority Operational

City of Milwaukee Operational

Milwaukee County Federated Library System Operational

Milwaukee Institute of Art and Design Operational

Milwaukee Public Museum Operational

Milwaukee School of Engineering Operational

Mineral Point Unified School District Operational

Minocqua J1 School District Operational

Mishicot School District Operational

Mondovi School District Operational

Monona Grove School District Operational

Monroe School District Operational

Montello School District Operational

Monticello School District Operational

Moraine Park Technical College Operational

Mosinee School District Operational

Mukwonago School District Operational

Muskego-Norway School District Operational

Necedah Area School District Operational

City of Neenah Operational

Neenah Joint School District Operational

Neillsville School District Operational

City of New Berlin Operational

New Berlin School District Operational

New Glarus School District Operational

New London School District Operational

Niagara School District Operational

Nicolet Area Technical College Operational

Nicolet Federated Library System Operational

Nicolet UHS School District Operational

Norris Academy Operational

North Central Health Care Operational

North Fond du Lac School District Operational

North Lakeland School District Operational

Northcentral Technical College Operational

Northeast Wisconsin Technical College Operational

Northern Ozaukee School District Operational

Northern Waters Library Service Operational

Northland College Operational

Northland International University Operational

Northland Pines School District Operational

Northwood School District Operational

Norwalk-Ontario-Wilton School District Operational

Oconomowoc Area School District Operational

90 days ago

100.0 % uptime

Today

Oconto County Operational

90 days ago

100.0 % uptime

Today

Oconto Falls Public School District Operational

Oconto Unified School District Operational

Omro School District Operational

Oregon School District Operational

Osceola School District Operational

Oshkosh Area School District Operational

City of Oshkosh Operational

Osseo-Fairchild School District Operational

Outagamie Waupaca Library System Operational

Owen-Withee School District Operational

Pabst Theater Organization Operational

90 days ago

100.0 % uptime

Today

Palmyra-Eagle Area School District Operational

Parkview School District Operational

Paris J1 School District Operational

Pecatonica Area School District Operational

Peshtigo School District Operational

PESI Operational

Pewaukee School District Operational

Phelps School District Operational

Phillips School District Operational

Pier Wisconsin Operational

Pittsville School District Operational

City of Platteville Operational

Platteville School District Operational

Plum City School District Operational

Plymouth Joint School District Operational

Port Edwards School District Operational

Port Washington-Saukville School District Operational

Portage Community School District Operational

Portage County Operational

Poynette School District Operational

Prairie du Chien Area School District Operational

Prairie Farm Public School District Operational

Prentice School District Operational

Prescott School District Operational

Price County Operational

Princeton School District Operational

Pulaski Community School District Operational

Racine Lutheran High School Operational

Racine Unified School District Operational

Randall J1 School District Operational

Randolph School District Operational

Raymond #14 School District Operational

Reedsville School District Operational

Rhinelander School District Operational

Rib Lake School District Operational

Rice Lake Area School District Operational

Richmond School District Operational

Rio Community School District Operational

Ripon Area School District Operational

Ripon College Operational

River Falls School District Operational

River Ridge School District Operational

River Valley School District Operational

Riverdale School District Operational

Rock County Operational

Rock Prairie Montessori Operational

Rosendale-Brandon School District Operational

Rosholt School District Operational

Royal Credit Union Operational

Rubicon J6 School District Operational

Rural Health Care Operational

Sacred Heart Hospital Operational

Sacred Heart of Jesus and Mary School Operational

Sacred Heart School of Theology Operational

St. Augustine University Parish Operational

St. Catherines High School Operational

Saint Croix Central School District Operational

Saint Croix Falls School District Operational

St. Francis Xavier Catholic School Systems Operational

St. Joseph's Hospital Operational

St. Mary Catholic Schools Operational

St Mary's Hospital Medical Center Operational

90 days ago

100.0 % uptime

Today

St. Mary's Springs Academy Operational

St. Norbert College Operational

St. Thomas Aquinas Parish School Operational

St. Vincent Hospital Operational

Salem School District Operational

Sauk Prairie School District Operational

Seneca School District Operational

Sevastopol School District Operational

Sharon J11 School District Operational

Shawano School District Operational

Sheboygan Area School District Operational

City of Sheboygan Operational

Sheboygan County Operational

Sheboygan Falls School District Operational

Shell Lake School District Operational

Shiocton School District Operational

Shoreland Lutheran High School Operational

Shullsburg School District Operational

Silver Lake College Operational

Siren School District Operational

Slinger School District Operational

Solon Springs School District Operational

South Central Library System Operational

Southern Door County School District Operational

Southwest Health Center Operational

Southwest Library System Operational

Southwest Wisconsin Technical College Operational

Southwestern Wisconsin School District Operational

Sparta Area School District Operational

90 days ago

100.0 % uptime

Today

Spencer School District Operational

Spooner Area School District Operational

Spooner Health System Operational

Spring Valley School District Operational

Stanley-Boyd Area School District Operational

Stevens Point Area Public School District Operational

City of Stevens Point Operational

Stone Bank School District Operational

Stoughton Area School District Operational

Stratford School District Operational

Sturgeon Bay School District Operational

City of Sturgeon Bay Operational

90 days ago

100.0 % uptime

Today

Village of Suamico Operational

Sun Prairie Area School District Operational

City of Superior Operational

Suring Public School District Operational

Swallow School District Operational

SWITCH - Southeastern Wisc Info Tech Exchange Operational

Thorp School District Operational

Three Lakes School District Operational

Tigerton School District Operational

Tomahawk School District Operational

Tomorrow River School District Operational

Tri-County Area School District Operational

Trout Lake Operational

Turtle Lake School District Operational

Two Rivers Public School District Operational

Union Grove J1 School District Operational

Union Grove UHS School District Operational

UW Platteville Real Estate Foundation Operational

UW-Whitewater Operational

Verona Area School District Operational

Victory Christian Academy Operational

Victory Christian Academy - 2 Operational

90 days ago

100.0 % uptime

Today

Viterbo University Operational

Wabeno Area School District Operational

Walworth J1 School District Operational

Washburn County Operational

Washington-Caldwell School District Operational

Waterford Graded J1 School District Operational

Waterford UHS School District Operational

Waterloo School District Operational

Watertown Unified School District Operational

City of Waukesha Operational

Waukesha County Operational

Waukesha County Federated Library System (Bridges Library System) Operational

Bridges Library System Operational

Waukesha County Technical College Operational

Waukesha School District Operational

Waunakee Community School District Operational

Waupaca County Operational

Waupaca School District Operational

Waupun School District Operational

City of Wausau Operational

Wausau School District Operational

Wausaukee School District Operational

Wautoma Area School District Operational

Wauwatosa City Operational

Wauzeka-Steuben School District Operational

Webster School District Operational

City of West Allis Operational

West Allis-West Milwaukee School District Operational

West De Pere School District Operational

West Salem School District Operational

Western Technical College Operational

Westfield School District Operational

Westosha Special Ed Operational

Weyauwega-Fremont School District Operational

White Lake School District Operational

Whitefish Bay Dominican High School Operational

Whitefish Bay School District Operational

City of Whitewater Operational

Whitewater Unified School District Operational

Whitnall School District Operational

School District of Wild Rose Operational

Winding Rivers Library System Operational

Winnebago County Operational

Winnebago Lutheran Academy Operational

Winneconne Community School District Operational

Winnefox Library System Operational

Wisconsin Center District Operational

90 days ago

100.0 % uptime

Today

Wisconsin Center for the Blind and Visually Impaired Operational

Wisconsin Dells School District Operational

Wisconsin Department of Military Affairs Operational

State of Wisconsin Dept of Public Instruction Operational

Wisconsin Department of Transportation Operational

Wisconsin Economic Development Corporation - Madison Operational

Wisconsin Economic Development Corporation - Milwaukee Operational

Wisconsin Heights School District Operational

Northwood Technical College Operational

State of Wisconsin Investment Board Operational

Wisconsin Lutheran College Operational

Wisconsin Lutheran High School Operational

Wisconsin School for the Deaf Operational

State of Wisconsin Operational

Wisconsin Valley Library Service Operational

Wonewoc-Union Center School District Operational

Woodruff J1 School District Operational

Wrightstown Community School District Operational

Wisconsin Regional Peering Operational

MERIT Network Operational

Pennsylvania State University Operational

SysNet Operational

Indiana Giga POP Operational

Northwestern University Operational

University of Chicago Operational

University of Iowa Operational

University of Illinois Operational

NorthernLights GigaPOP Operational

UW SysNet Operational

Illinois State University Operational

Penn State University Operational

KINBER Operational

MOREnet Operational

Iowa State University Operational

University of Nebraska CSN Operational

University of Nebraska Lincoln Operational

University of Missouri Operational

OneNet Operational

GPN Operational

Transit Share Operational

University of Wisconsin SysNet Operational

University of Iowa Operational

Penn State Operational

University of Minnesota Operational

Indiana University Operational

MERIT Operational

KINBER Operational

Iowa State University Operational

WiscNet Headquarters Operational

90 days ago

100.0 % uptime

Today

City of Watertown Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

CHG0089363 - Watertown - WiscNet Migration Maintenance Oct 8, 2024 18:45 - Oct 9, 2024 00:00 CDT

Update - Added a member that was missed for this scheduled maintenance and moved the start time up by 15 minutes per request.
Oct 02, 2024 - 13:45 CDT

Scheduled - WiscNet engineers will be performing migration work on fiber paths and backbone routers during this window.
All affected members should expect a brief service interruption of approximately up to 15 minutes or less.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Oct 01, 2024 - 13:21 CDT

CHG0089364 - Whitewater and Janesville - WiscNet Migration Maintenance Oct 8, 2024 21:00 - Oct 9, 2024 00:00 CDT

Spectrum engineers will be performing migration work on fiber paths and backbone routers during this window.
All affected members should expect a downtime of approximately no greater than 15 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Posted on Oct 01, 2024 - 15:27 CDT

CHG0088885 - Portage, WI - Network Maintenance Oct 9, 2024 00:00-06:00 CDT

Frontier will be performing a TEACH scheduled maintenance in the Elkhart Lake, WI area. These affected sites should expect up to 360 minutes of service interruption.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Posted on Sep 19, 2024 - 11:59 CDT

CHG0089425 - State of WI - TEACH maintenance Oct 9, 2024 00:00-06:00 CDT

Engineers will be performing network TEACH maintenance during this window.
All affected members should expect a downtime of up to 360 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Posted on Oct 02, 2024 - 16:08 CDT

CHG0088808 - Walworth, WI - TEACH Scheduled Maintenance Oct 9, 2024 00:00-06:00 CDT

Update - Frontier will be performing a TEACH scheduled maintenance in the Walworth, WI area. These affected sites should expect up to 360 minutes of service interruption.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 18, 2024 - 12:12 CDT

Scheduled - Frontier will be performing a TEACH scheduled maintenance in the Walworth, WI area. These affected sites should expect up to 360 minutes of service interruption.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 17, 2024 - 15:53 CDT

CHG0089465 - Bonduel, WI - State of WI TEACH maintenance Oct 10, 2024 00:00-06:00 CDT

Engineers will be performing network maintenance for State of WI TEACH work during this window.
All affected members should expect a downtime of approximately 360 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Posted on Oct 03, 2024 - 11:08 CDT

CHG0089426 - Oct 11 State of WI TEACH maintenance Oct 11, 2024 00:00-06:00 CDT

TEACH network maintenance will be performed for the Marathon and Edgar school districts . These affected sites should expect up to 360 minutes of service interruption.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Posted on Oct 03, 2024 - 08:11 CDT

CHG0088884 - Elkhart Lake, WI - Network Maintenance Oct 11, 2024 00:00-06:00 CDT

CHG0088809 - Hustisford, WI - TEACH Scheduled Maintenance Oct 12, 2024 00:01-06:00 CDT

CHG0089199 - River Falls, WI - Circuit Migration Oct 15, 2024 00:00-05:00 CDT

WIN Technology will be performing a circuit migration in the River Falls, WI area. These affected sites should expect up to 120 minutes of service interruption.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Posted on Sep 26, 2024 - 12:17 CDT

CHG0088544 - Onalaska, WI - WIN Fiber Maintenance Oct 15, 2024 00:00-06:00 CDT

Update - Update: This maintenance activity has been rescheduled from 9/18/24 to 10/15/24 00:00 - 06:00 CDT.

WIN engineers will be performing fiber maintenance in the Onalaska, WI area. Affected Sites can expect up to 4 hours of service interruption.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 17, 2024 - 10:42 CDT

Update - Engineers will be performing fiber maintenance activities during this window.
All affected members should expect a downtime of approximately 240 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 17, 2024 - 00:00 CDT

Scheduled - Engineers will be performing fiber maintenance activities during this window.
All affected members should expect a downtime of approximately 240 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 12, 2024 - 14:01 CDT

CHG0089427 - Multiple Sites - Network Maintenance Oct 16, 2024 00:00-06:00 CDT

TEACH Network Maintenance will be performed for multiple Wisconsin sites . These affected sites should expect up to 360 minutes of service interruption.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Posted on Oct 03, 2024 - 09:51 CDT

CHG0089213 - GREEN BAY, NY - Spectrum OS Upgrade Oct 16, 2024 00:00-06:00 CDT

Spectrum engineers will be performing OS upgrade activities during this window.
All affected members should expect a downtime of up to 190 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Posted on Sep 26, 2024 - 13:09 CDT

CHG0089212 - Green Bay, WI - OS Upgrade Oct 16, 2024 00:00-06:00 CDT

Spectrum engineers will be performing an operating system software upgrade in the Green Bay, WI area. These affected sites should expect up to 190 minutes of service interruption.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Posted on Sep 26, 2024 - 14:43 CDT

CHG0089265 - Kearney, NE - OS Upgrade Oct 17, 2024 00:00-06:00 CDT

Spectrum engineers will be performing an operating system software upgrade in Kearney, NE. These affected sites should expect up to 190 minutes of service interruption.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Posted on Sep 27, 2024 - 16:52 CDT

CHG0089370 - Rice Lake, WI - OS Upgrade Oct 18, 2024 00:00-06:00 CDT

Spectrum engineers will be performing OS upgrade work during this window.
All affected members should expect a downtime of approximately 190 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Posted on Oct 01, 2024 - 12:04 CDT

CHG0089428 - Multiple Sites - OS Upgrade Oct 18, 2024 00:00-06:00 CDT

TEACH networks requires an OS upgrade for multiple Wisconsin sites . These affected sites should expect up to 360 minutes of service interruption.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Posted on Oct 03, 2024 - 09:58 CDT

CHG0089369 - Rice Lake, WI - OS Upgrade Oct 18, 2024 00:00-06:00 CDT

CHG0089368 - Rice Lake, WI - OS Upgrade Oct 18, 2024 00:00-06:00 CDT

Update - Spectrum engineers will be performing OS upgrade work during this window.
All affected members should expect a downtime of approximately 190 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Oct 01, 2024 - 12:25 CDT

Scheduled - Spectrum engineers will be performing OS upgrade work during this window.
All affected members should expect a downtime of approximately 190 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Oct 01, 2024 - 12:22 CDT

CHG0088502 - Greenwood WI - DOT Mandate fiber relocate Oct 19, 2024 00:00-06:00 CDT

Update - Sending this ticket for review. The initial notification indicated a window of 10/19/24 when it was intended to be 9/19/24. Any interruptions or alarms on affected circuits should be associated to this activity. Sending this ticket for review pending closure.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 19, 2024 - 07:47 CDT

Update - Astrea will be performing a DOT-mandated fiber relocation that can affect various sites. These affected sites should expect up to 360 minutes of service interruption.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 19, 2024 - 03:10 CDT

Scheduled - Astrea will be performing a DOT-mandated fiber relocation that can affect various sites. These affected sites should expect up to 360 minutes of service interruption.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 13, 2024 - 09:25 CDT

CHG0089309 - Madison, WI - Filter Install Oct 22, 2024 00:00-05:00 CDT

Spectrum engineers will be performing hardware maintenance in the form of filter installs in the Madison, WI area. This will affect various sites. Affected sites should expect an interruption of 60 minutes within the window.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Posted on Sep 30, 2024 - 12:29 CDT

CHG0089327 - Delavan, WI - Fiber Splicing Oct 23, 2024 00:00-05:00 CDT

Spectrum engineers will be performing fiber splicing activities in the Delavan, WI area. Affected sites can expect service interruptions of up to 240 minutes during the window.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Posted on Sep 30, 2024 - 16:01 CDT

CHG0089470 - Harvard, IL - OS Upgrade Oct 23, 2024 00:00-04:00 CDT

Spectrum will be performing operating system upgrades for the Baraboo School District. The affected sites should expect up to 30 minutes of service interruption.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Posted on Oct 03, 2024 - 13:49 CDT

CHG0089481 - Shell Lake School District - Fiber Splicing Oct 23, 2024 00:00-06:00 CDT

Spectrum will be performing fiber splicing activities for the Shell Lake School District. The affected sites should expect up to 240 minutes of service interruption.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Posted on Oct 03, 2024 - 14:28 CDT

CHG0089482 - Shell Lake School District - Fiber Splicing - Backup Night Oct 24, 2024 00:00-06:00 CDT

Spectrum will be performing operating system upgrades for the Shell Lake School District. The affected sites should expect up to 240 minutes of service interruption.

This is a backup date and will only be utilized if necessary.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Posted on Oct 03, 2024 - 15:39 CDT

Past Incidents

Oct 6, 2024

No incidents reported today.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

INC0463680 | WiscNet | Holy Hill Area School District Connection Down

Resolved - We are seeing the edge equipment back up. No further action is required.
Oct 4, 20:00 CDT

Update - We are seeing the edge equipment back up. No further action is required.
Oct 3, 19:22 CDT

Monitoring - We have received clear alarms for this event and verified that all devices are back up and functioning properly.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Oct 3, 02:27 CDT

Investigating - The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment on site and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
Oct 3, 01:17 CDT

[INC0457430][GB Church][Device unreachable]

Resolved - Site has cancelled service. Removing GB Church from list of monitored sites.
Oct 4, 17:00 CDT

Monitoring - Site has cancelled service. Removing GB Church from list of monitored sites.
Oct 3, 16:49 CDT

Update - Site has cancelled service. Removing GB Church from list of monitored sites.
Sep 26, 14:05 CDT

Investigating - Greetings, the WiscNet NOC observed the premise equipment as unreachable. Please verify power to the equipment and advise of any known outages or maintenance that may be causing the alarm.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Sep 20, 09:12 CDT

Woodruff SD - Member handoff port down - INC0463444

Resolved - We will remove the interface Te0/0/4 from monitoring and resolve our ticket. Thank you for the confirmation.
Oct 4, 14:00 CDT

Monitoring - We will remove the interface Te0/0/4 from monitoring and resolve our ticket. Thank you for the confirmation.
Oct 3, 13:26 CDT

Update - We will remove the interface Te0/0/4 from monitoring and resolve our ticket. Thank you for the confirmation.
Oct 3, 11:11 CDT

Update - Greetings,

Please be advised that we are currently seeing interface TE0/0/4 down/down on the Wiscnet router at the site. Please assist us with verifying the router's cabling and connections.

Thank you.
Oct 3, 08:25 CDT

Investigating - Greetings,

Please be advised that we are currently seeing interface TE0/0/4 down/down on the Wiscnet router at the site. Please assist us with verifying the router's cabling and connections.

Thank you.
Oct 2, 15:05 CDT

CHG0088461 - Janesville, WI - Backup Fiber Repair

Completed - The scheduled maintenance has been completed.
Oct 4, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 00:00 CDT

Update - Please take note the following maintenance notice is the Backup date to the newly rescheduled work from ticket CHG0088125.

WIN Technology engineers will be performing fiber repair work during this window.
All affected members should expect a downtime of up to 360 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Oct 3, 23:45 CDT

Scheduled - Please take note the following maintenance notice is the Backup date to the newly rescheduled work from ticket CHG0088125.

WIN Technology engineers will be performing fiber repair work during this window.
All affected members should expect a downtime of up to 360 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 10, 11:15 CDT

Oct 3, 2024

INC0463344 - Birchwood SD - Site Down

Resolved - We see that the alarms have cleared and all interfaces have restored at this time. We will be resolving our ticket on this matter; if you experience any further issues please let us know. Thank you.
Oct 3, 14:00 CDT

Update - We see that the alarms have cleared and all interfaces have restored at this time. We will be resolving our ticket on this matter; if you experience any further issues please let us know. Thank you.
Oct 3, 11:47 CDT

Update - Greetings,

We were made aware that work is currently being performed at the site. We will continue to monitor for further alarms and/or changes. Please let us know if you have any questions or further information
Oct 2, 14:40 CDT

Update - Greetings,

We are seeing your edge router back up. It appear it had lost power causing the drop in the connection. No action is required.

Thank you,
WiscNet NOC
Oct 2, 13:48 CDT

Update - We are seeing your edge router back up. It appear it had lost power causing the drop in the connection. No action is requried.
Oct 2, 13:14 CDT

Monitoring - Greetings,

Please be advised that we have verified that all services have been restored. Please let us know if you have any further issues.
Oct 2, 13:00 CDT

Investigating - We are seeing the WiscNet equipment located at Birchwood School District is currently unreachable. Please verify power to the WiscNet and provider routers, and let us know if any further assistance is needed.
Oct 2, 12:11 CDT

CHG0088125 - Janesville, WI - Fiber Repair

Completed - The scheduled maintenance has been completed.
Oct 3, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 00:01 CDT

Update - Please take note the following maintenance has been rescheduled to 10/03/2024 from 9/13/2024.

WIN Technology engineers will be performing fiber repair work during this window.
All affected members should expect a downtime of up to 360 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Oct 2, 23:45 CDT

Scheduled - WIN Technology engineers will be performing fiber repair work during this window.
All affected members should expect a downtime of up to 360 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 4, 16:40 CDT

CHG0088811 - Walworth, WI - TEACH Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Oct 3, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 00:01 CDT

CHG0085993 - Milwaukee, WI - Fiber Relocate - Fiber Splicing

Completed - The scheduled maintenance has been completed.
Oct 3, 05:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 00:00 CDT

Update - Please note this work has been cancelled. Should this work be rescheduled, a new notice will be sent out to you advising you of the new date and time.
Spectrum engineers will be no longer be performing fiber relocation work during this window, which has been cancelled.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Oct 2, 11:32 CDT

Update - Spectrum engineers will be performing fiber relocation work during this window, which has been rescheduled.
All affected members should expect a downtime of up to 330 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Oct 2, 11:11 CDT

Update - Spectrum engineers will be performing a fiber relocation as mandated by utilities, in the Milwaukee, WI area. Affected sites could be impacted for up to 330 minutes during this window.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Aug 14, 11:04 CDT

Scheduled - Spectrum engineers will be performing a fiber relocation as mandated by utilities, in the Milwaukee, WI area. Affected sites could be impacted for up to 330 minutes during this window.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Jul 22, 13:27 CDT

Oct 2, 2024

CHG0089169 - Prairie Farm High School - Circuit Maintenance

Completed - The scheduled maintenance has been completed.
Oct 2, 06:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 00:01 CDT

Update - The local LEC will be making changes to the Prairie Farms HS circuit. Site is aware of this activity. Service impact is up to the duration of the window.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Oct 1, 23:45 CDT

Scheduled - The local LEC will be making changes to the Prairie Farms HS circuit. Site is aware of this activity. Service impact is up to the duration of the window.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 26, 07:42 CDT

CHG0088896 - Middleton, WI - Service Migration

Completed - The scheduled maintenance has been completed.
Oct 2, 06:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 00:01 CDT

Update - Access WI will be moving service to new equipment in Middleton, WI. Affected sites can expect to experience service interruptions of up to 360 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Oct 1, 23:45 CDT

Scheduled - Access WI will be moving service to new equipment in Middleton, WI. Affected sites can expect to experience service interruptions of up to 360 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 20, 12:15 CDT

CHG0088609 - Rochester, MN - Fiber Repair Maintenance

Completed - The scheduled maintenance has been completed.
Oct 2, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 00:01 CDT

Update - WIN Technology engineers will be performing fiber repair maintenance in the Rochester, MN area that can affect various sites. These affected sites can expect up to 360 minutes of service interruption.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Oct 1, 23:45 CDT

Scheduled - WIN Technology engineers will be performing fiber repair maintenance in the Rochester, MN area that can affect various sites. These affected sites can expect up to 360 minutes of service interruption.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 13, 08:23 CDT

CHG0085992 - Milwaukee, WI - Fiber Relocate - Fiber Splicing

Completed - The scheduled maintenance has been completed.
Oct 2, 05:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 00:00 CDT

INC0462151 | WiscNet | Menominee Indian School District Connection Down

Resolved - We have received clear alarms for this event and verified that all devices are back up and functioning properly.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Oct 2, 03:00 CDT

Oct 1, 2024

Kewaskum School District down | INC0461917

Resolved - Services have been restored at this time. If you are still seeing any issue please let us know.
Oct 1, 17:00 CDT

Monitoring - Services have been restored at this time. If you are still seeing any issue please let us know.
Sep 30, 16:13 CDT

Update - Greetings,
As we have confirmed power and equipment at the location a ticket has been opened with TEACH.
They have advised they are engaging their partner provider as an outage is confirmed, and we will be receiving updates on this event soon.
Sep 30, 14:50 CDT

Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net
Sep 30, 14:08 CDT

Mishicot School District down | INC0461818

Resolved - Greetings,

The NOC is seeing your service as up and stable at this time. This case will be resolved. Please reach out if you have further issues.

Thank you
Oct 1, 16:00 CDT

Monitoring - Greetings,

The NOC is seeing your service as up and stable at this time. This case will be resolved. Please reach out if you have further issues.

Thank you
Sep 30, 15:58 CDT

Update - Greetings,

Thank you for verifying power and equipment over the phone. The Wiscnet NOC is continuing to investigate and will provide updates as they become available.

Please contact the WiscNet NOC if you have any further questions.

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net
Sep 30, 13:17 CDT

Update - Greetings,

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net
Sep 30, 13:06 CDT

CHG0087332 - Milwaukee, WI - Rescheduled Spectrum Fiber Relocate Maintenance

Completed - The scheduled maintenance has been completed.
Oct 1, 05:30 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 00:00 CDT

Update - Spectrum engineers will be performing a mandatory fiber relocation due to utility work. Affected sites can expect an outage of up to 330 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 30, 23:45 CDT

Update - Spectrum engineers will be performing utility mandated fiber relocate work during this window.
All affected members should expect a downtime of approximately 330 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 30, 00:10 CDT

Scheduled - Spectrum engineers will be performing utility mandated fiber relocate work during this window.
All affected members should expect a downtime of approximately 330 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Aug 14, 12:59 CDT

Sep 30, 2024

Sep 29, 2024

Maple Dale-Indian Hill School District down - INC0461161

Resolved - Greetings,

The NOC is seeing your service as restored. This case will be placed in a resolved state.

Thank you
Sep 29, 12:00 CDT

Monitoring - Greetings,

The NOC is seeing your service as restored. This case will be placed in a resolved state.

Thank you
Sep 28, 11:37 CDT

Sacred Heart of Jesus and Mary School down | INC0461094

Resolved - Greetings,

The NOC is seeing your service as restored. This case will be placed in a resolved state. Please reach out if you have further issues.

Thank you
Sep 29, 08:00 CDT

Monitoring - Greetings,

The NOC is seeing your service as restored. This case will be placed in a resolved state. Please reach out if you have further issues.

Thank you
Sep 28, 07:51 CDT

Iowa-Grant School District site down | INC0460728

Resolved - WiscNet NOC has seen its alarms clear and connection is now restored to onsite devices. We will continue to monitor the connection to ensure recovery is stable. If no further events or outages are detected this ticket will be closed.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net
Sep 29, 05:00 CDT

Monitoring - WiscNet NOC has seen its alarms clear and connection is now restored to onsite devices. We will continue to monitor the connection to ensure recovery is stable. If no further events or outages are detected this ticket will be closed.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net
Sep 28, 04:05 CDT

Sep 28, 2024

Sep 27, 2024

INC0459905 | WiscNet | Omro School District Connection Down

Resolved - Hello,

Devices at Omro School District devices were unreachable for a short time. We have confirmed services have been restored. NOC will hold this ticket for 24 hours and continue to monitor to ensure stability.

If you have any questions, please do not hesitate to contact the WiscNet NOC.
608-442-6761 option 1
noc@wiscnet.net
Sep 27, 08:00 CDT

Monitoring - Hello,

Devices at Omro School District devices were unreachable for a short time. We have confirmed services have been restored. NOC will hold this ticket for 24 hours and continue to monitor to ensure stability.

If you have any questions, please do not hesitate to contact the WiscNet NOC.
608-442-6761 option 1
noc@wiscnet.net
Sep 26, 07:14 CDT

INC0459915 | WiscNet | Winneconne Community School District Connection Down

Resolved - Hello,

Devices at Winneconne Community School District were unreachable for a short time. We have confirmed services have been restored. NOC will hold this ticket for 24 hours and continue to monitor to ensure stability.

If you have any questions, please do not hesitate to contact the WiscNet NOC.
608-442-6761 option 1
noc@wiscnet.net
Sep 27, 08:00 CDT

Monitoring - Hello,

Devices at Winneconne Community School District were unreachable for a short time. We have confirmed services have been restored. NOC will hold this ticket for 24 hours and continue to monitor to ensure stability.

If you have any questions, please do not hesitate to contact the WiscNet NOC.
608-442-6761 option 1
noc@wiscnet.net
Sep 26, 07:49 CDT

Spectrum Maintenance Notification: CRQ000012661541 | MONROE SD - DISTRICT ADMINISTRATIVE CENTER | LOS | FITCHBURG, WI | Equipment Maintenance

Completed - The scheduled maintenance has been completed.
Sep 27, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 00:01 CDT

Update - This maintenance activity has been RESCHEDULED. The window has been moved from 9/12/24 to 9/27/24.

Spectrum engineers will be performing equipment maintenance in the Fitchburg, WI area that will affect various sites. Affected sites will experience service interruption of up to 10 minutes within the window.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 26, 23:45 CDT

Update - Spectrum engineers will be performing equipment maintenance that will affect sites around Monroe, WI. Affected sites can expect a downtime of up to 10 minutes during this window.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Aug 29, 07:10 CDT

Scheduled - Spectrum engineers will be performing equipment maintenance that will affect sites around Monroe, WI. Affected sites can expect a downtime of up to 10 minutes during this window.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Aug 13, 12:34 CDT

CHG0087255 - Fitchburg, WI - Equipment Replacement

Completed - The scheduled maintenance has been completed.
Sep 27, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 00:00 CDT

Update - Update: This maintenance activity has been RESCHEDULED. The old date of 9/12/24 has been changed to 9/27/24. We apologize for any inconvenience.

Spectrum engineers will be performing equipment maintenance in the Fitchburg, WI area that could affect various sites. Affected sites can expect a service interruption of up to 10 minutes during the window.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 26, 23:45 CDT

Update - Spectrum engineers will be performing equipment replacements that will affect sites around Baraboo, WI. Affected sites can expect a downtime of up to 10 minutes during this window.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Aug 29, 07:10 CDT

Scheduled - Spectrum engineers will be performing equipment replacements that will affect sites around Baraboo, WI. Affected sites can expect a downtime of up to 10 minutes during this window.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Aug 13, 12:24 CDT

CHG0087568 - Milwaukee, WI - Equipment Maintenance

Completed - The scheduled maintenance has been completed.
Sep 27, 05:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 00:00 CDT

Update - Spectrum engineers will be performing equipment maintenance in the Milwaukee, WI area. Affected sites can expect a service interruption of up to 10 minutes

This maintenance was originally scheduled for 9/12/24 but has been moved to 9/27/24 due to unforeseen circumstances. We apologize for any inconvenience.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 26, 23:45 CDT

Update - Spectrum engineers will be performing equipment maintenance work during this window.
All affected members should expect a downtime of approximately 10 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Aug 29, 16:28 CDT

Scheduled - Spectrum engineers will be performing equipment maintenance work during this window.
All affected members should expect a downtime of approximately 10 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Aug 20, 09:50 CDT

Sep 26, 2024

1 Alert: r-lodisd - ICMP-ping

Resolved - Hello,
We are following up with you to confirm if the outage has been resolved. Our partner confirmed services restored
to our network, and our WiscNet NOC confirm all devices reachable.

Please reach out to the Wiscnet NOC if you encounter an further issues due to this outage.

Thank you

Wiscnet NOC
Sep 26, 22:00 CDT

Monitoring - Hello,
We are following up with you to confirm if the outage has been resolved. Our partner confirmed services restored
to our network, and our WiscNet NOC confirm all devices reachable.

Please reach out to the Wiscnet NOC if you encounter an further issues due to this outage.

Thank you

Wiscnet NOC
Sep 25, 21:36 CDT

Identified - Greetings, Members.

Beginning 09/25/2024 17:38:01 CDT the WiscNet NOC received alarms indicating that your site is unreachable.

The NOC has engaged our partner provider, who has confirmed a mass event impacting their network. The provider is investigating at this time and there are currently no updates to provide, nor is there an ETR.

The NOC will follow up with our provider regularly for updates, and will relay new information to you as it becomes available.

Thank you,

Wiscnet NOC
Sep 25, 18:43 CDT

Crivitz School District has gone unreachable

Resolved - Greetings,

Please be advised that we are now seeing all services restored. We will proceed with resolving this ticket and monitoring for the next 24 hours.
Sep 26, 16:00 CDT

Monitoring - Greetings,

Please be advised that we are now seeing all services restored. We will proceed with resolving this ticket and monitoring for the next 24 hours.
Sep 25, 15:14 CDT

Update - Repair work is still ongoing at this time. ETR still remains at 'end of day'. We will supply further updates as they become available.
Sep 25, 14:48 CDT

Update - Repair work is still ongoing at this time. ETR still remains at 'end of day'. We will supply further updates as they become available.
Sep 25, 13:23 CDT

Update - Hello,

The NOC continues to hold ticket pending ETA for Gas Company to arrive to site to assist with final repairs. We have escalated and continue to monitor for updates and will ensure to share those with you once they are available. Thank you!

Respectfully,
WiscNet NOC
Sep 25, 11:35 CDT

Update - Hello,

The NOc reached out to our partner provider to verify the information they provided. The gas company will be on site tomorrow, but they do not have an ETA. The ETR is tentative as they do not know when the gas company will be there so it should be treated as a rough estimate. We will follow up with them tomorrow at Noon as they should have more information by then.

Thank you,
WiscNet NOC
Sep 24, 19:32 CDT

Update - Our partner provider has informed us that complications have delayed repair. There is a gas line near the fiber cut and crews have to coordinate with the gas company to do repairs. Estimated time of repair is end of day tomorrow 9/25. An escalation has been requested and we will continue to follow up on their progress. Updates will be provided as they are received.
Sep 24, 17:55 CDT

Update - Greetings,

Field techs continue to assess the damage. There is no ETR at this time. The NOC will provide further updates as information becomes available.

Thank you,
Sep 24, 15:12 CDT

Update - Field techs have arrived at the point of damage and are assessing the situation. Currently there is no ETR but we will supply further updates as they become available.
Sep 24, 13:35 CDT

Update - Greetings,

Our partner provider indicates that fiber repair efforts are still ongoing at this time. There remains no ETTR.

As additional information becomes available, the NOC will update you accordingly.

Thank you,
Sep 24, 11:08 CDT

Update - Fiber cut pending dispatch arrival at 9AM.
Sep 24, 03:23 CDT

Update - Greetings,

Our partner provider indicates that fiber repair efforts are still ongoing at this time, but they have escalated the issue. There remains no ETTR.

As additional information becomes available, the NOC will update you accordingly.

Thank you,
Sep 24, 02:57 CDT

Update - Greetings,

Our partner provider indicates that fiber repair efforts are ongoing at this time. There remains no ETTR.

As additional information becomes available, the NOC will update you accordingly.

Thank you,
Sep 23, 21:40 CDT

Update - Greetings,

The WiscNet NOC continues to follow up with our partner provider regularly for updates into their investigation. At this time, there are no progressive updates to share.

As additional information becomes available, the NOC will update you accordingly.

Thank you,
Sep 23, 20:15 CDT

Update - Greetings,

The NOC is continuing to push for an update on the dispatch at this time.

Thank you
WiscNet NOC
Sep 23, 14:48 CDT

Update - Greetings,

The NOC is continuing to push for an update on the dispatch at this time.

Thank you
WiscNet NOC
Sep 23, 13:09 CDT

Update - Greetings,

The NOC is pushing for an update on the dispatch at this time.

Thank you
Sep 23, 09:56 CDT

Update - Greetings,

The NOC is pushing for an update on the dispatch at this time.

Thank you
Sep 23, 08:30 CDT

Update - The local carrier has advised no tech are available to further isolate the fiber issue until September 23.
Sep 22, 13:23 CDT

Update - The local carrier has advised no tech are available to further isolate the fiber issue until September 23. They are escalating in attempt to dispatch for sooner repair.
Sep 21, 13:11 CDT

Update - A fiber cut has been confirmed. Techs will be dispatching out tomorrow to isolate and repair the span. We will supply further updates as they become available.
Sep 20, 13:46 CDT

Update - WiscNet NOC continues to investigate outage to member site. At this time, there are no updates to share.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
Sep 20, 11:54 CDT

Update - Greetings,

The WiscNet NOC continues to follow up with our partner provider regularly for updates into their investigation. At this time, there are no progressive updates to share. We have asked for a second escalation on their ticket in order to get more information.

As additional information becomes available, the NOC will update you accordingly.

Thank you,
Sep 19, 23:25 CDT

Update - Greetings,

The WiscNet NOC continues to follow up with our partner provider regularly for updates into their investigation. At this time, there are no progressive updates to share. We have asked that they escalate their ticket in order to get more information.

As additional information becomes available, the NOC will update you accordingly.

Thank you,
Sep 19, 21:42 CDT

Update - Greetings,

The WiscNet NOC has engaged our partner provider for investigation into the observed service-impacting issue. A ticket has been generated for investigation, and the NOC is pending updates on the status of their troubleshooting efforts. As information is received, we will update you accordingly.

Thank you,
Sep 19, 18:46 CDT

Investigating - We are seeing the edge device at 400 S St, Crivitz, WI 54114 unreachable. While we investigate can you please verify the networking equipment on site has power?

Thank you
Sep 19, 17:35 CDT

Sep 25, 2024

Waterford UHS School District site down | INC0458446

Resolved - Hello,

Devices at Waterford union High school devices were unreachable for a short time. We have confirmed services have been restored. NOC will hold this ticket for 24 hours and continue to monitor to ensure stability.

If you have any questions, please do not hesitate to contact the WiscNet NOC.
608-442-6761 option 1
noc@wiscnet.net
Sep 25, 04:00 CDT

Update - Hello,

Devices at Waterford union High school devices were unreachable for a short time. We have confirmed services have been restored. NOC will hold this ticket for 24 hours and continue to monitor to ensure stability.

If you have any questions, please do not hesitate to contact the WiscNet NOC.
608-442-6761 option 1
noc@wiscnet.net
Sep 24, 03:34 CDT

Update - Greetings,

The NOC is seeing your service as restored at this time. This case will be placed in a resolved state. Please reach out if you experience further issues.

Thank you
Sep 23, 10:57 CDT

Monitoring - Greetings,

The NOC is seeing your service as restored at this time. This case will be placed in a resolved state. Please reach out if you experience further issues.

Thank you
Sep 23, 10:25 CDT

Manawa School District edge device has gone unreachable

Resolved - Greetings,

The NOC has seen alarms clear and service restored since 09/23/2024 22:36 CDT. We have confirmed that member site equipment is up and reachable without issue at this time.

Our partner provider confirms that they are seeing alarms clear at this time.

This case will be held for a further 24 hours pending closure to monitor for stability. If an ongoing issue with your service remains, please engage the NOC for further assistance.

Thank you,

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net
Sep 25, 00:00 CDT

Monitoring - Greetings,

The NOC has seen alarms clear and service restored since 09/23/2024 22:36 CDT. We have confirmed that member site equipment is up and reachable without issue at this time.

Our partner provider confirms that they are seeing alarms clear at this time.

This case will be held for a further 24 hours pending closure to monitor for stability. If an ongoing issue with your service remains, please engage the NOC for further assistance.

Thank you,

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net
Sep 23, 23:10 CDT

Update - Greetings,

We've received update confirming that splicing is underway. There is still no ETR available at this time.

We'll continue to relay updates as they become available.
Sep 23, 21:54 CDT

Update - Greetings,

Our partner provider has confirmed that this outage is due to a fiber cut between Manawa and Amherst, WI. Crews have been dispatched to investigate and locate the break. At this time, there is no ETA for the start of any needed repairs, or ETTR.

The NOC will continue to follow up with our partner provider regularly, and will provide further updates as additional information becomes available.

Thank you,
Sep 23, 20:26 CDT

Update - We've opened a case with our partner to investigate these outages further. They've looked into the issue and suspect a larger area outage, but additional details are not available yet.

We'll continue to provide updates on this issue as they become available.
Sep 23, 18:41 CDT

Investigating - We are seeing your edge device at 515 E 4th St, Manawa, WI 54949. Can you please verify the networking equipment has power?

Thank you
Sep 23, 16:24 CDT

Sep 24, 2024

1 Alert: r-mcdonellcatholicsd - ICMP-ping

Resolved - Resolving old status page notification.
Sep 24, 11:00 CDT

Monitoring - Resolving old status page notification.
Sep 23, 10:33 CDT

Identified - We received communication from UW Eau Claire, of issues with MPLS on the CINC network, which is likely the cause of the packet loss impacting McDonell Area Catholic Schools.
Jun 7, 14:12 CDT

Monitoring - We are now seeing the packet loss has subsided and the circuit is stable. We are resolving our ticket to monitor stability.
Jun 7, 12:55 CDT

Investigating - We have seen multiple circuit flaps, and continued packet loss impacting the WiscNet router on site. We recommend engaging your circuit provider for further investigation into the circuit issues.
Jun 7, 11:19 CDT

CHG0088848 - State of WI - TEACH maintenance

Completed - The scheduled maintenance has been completed.
Sep 24, 06:01 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 00:01 CDT

Update - Engineers will be performing State of Wisconsin TEACH network maintenance during this window.
All affected members should expect a downtime of approximately 360 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 23, 23:45 CDT

Scheduled - Engineers will be performing State of Wisconsin TEACH network maintenance during this window.
All affected members should expect a downtime of approximately 360 minutes.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 18, 12:59 CDT

CHG0088261 - Spencer, WI - Fiber Repair - Backup Night

Completed - The scheduled maintenance has been completed.
Sep 24, 06:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 00:00 CDT

Update - Spectrum engineers will be performing fiber repair in the Spencer, WI area that can affect various sites around WI. These affected sites can expect up to 200 minutes of service interruption.

This is a backup date and will only be utilized if necessary.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 23, 23:45 CDT

Scheduled - Spectrum engineers will be performing fiber repair in the Spencer, WI area that can affect various sites around WI. These affected sites can expect up to 200 minutes of service interruption.

This is a backup date and will only be utilized if necessary.

The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Sep 9, 10:33 CDT

Sep 23, 2024

Internet is flapping at Steven's Point SD

Resolved - This incident has been resolved.
Sep 23, 10:50 CDT

Update - Please advise if you are still experiencing issues with your service. Call us at the NOC anytime, 608-442-6761 option 1, to confirm if the issue persists or if the troubles have cleared. Thank you.
Aug 22, 13:58 CDT

Update - Please be advised that this service is member managed. If you are still experiencing issues please engage your internet provider for investigation into the flapping connection.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net
Aug 22, 12:46 CDT

Update - Please be advised that this service is member managed. Please engage your internet provider for investigation into the flapping connection.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net
Aug 22, 11:20 CDT

Update - Greetings,

The NOC received a report of the Internet flapping for Steven's Point School District. The NOC found no outages in our network that would impact services for you. Please confirm power and equipment on site and reply to the NOC regarding what was found.

Thank you,
Aug 21, 16:58 CDT

Identified - Greetings,

The NOC received a report of the Internet flapping for Steven's Point School District. The NOC found no outages in our network that would impact services for you. Please confirm power and equipment on site and reply to the NOC regarding what was found.

Thank you,
Aug 20, 15:16 CDT

Platteville hub device failure

Resolved - This incident has been resolved.
Sep 23, 10:48 CDT

Monitoring - WiscNet deployed a replacement device to this hub location about 8:30am Central time this morning, impacted member circuits are stable but we are continuing to monitor.
Aug 30, 12:53 CDT

Identified - During regular maintenance, one of two WiscNet hub devices in the Platteville area became unrecoverable. WiscNet personnel are deploying to this site early this morning to replace the failed hub device. All members connecting at this site have multiple circuits, and are operating at reduced redundancy at this time.
Aug 30, 02:03 CDT

INC0402742 - Appleton City - ICMP-ping - Site unreachable.

Resolved - This incident has been resolved.
Sep 23, 10:48 CDT

Update - The Wiscnet NOC is observing a ping alarm. We understand this is due to the decommissioning of a device at Appleton City.

We are holding for you to provide the new IP address so we can put that into our monitoring system. Thank you.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Aug 30, 15:00 CDT

Update - Greetings.

The Wiscnet NOC is observing a ping alarm. We understand this is due to the decommissioning of a device at Appleton City.

We are holding for you to provide the new IP address so we can put that into our monitoring system. Thank you.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Aug 29, 18:06 CDT

Update - Greetings,

The NOC observed a site go offline at Appleton City.

The device is not reachable via ping.

Please verify power and equipment at the site and inform us of the status.

Thank You, Wiscnet NOC
Aug 28, 19:34 CDT

Monitoring - Greetings.

The Wiscnet NOC is observing a ping alarm. We understand this is due to the decommissioning of a device at Appleton City.

We are holding for you to provide the new IP address so we can put that into our monitoring system. Thank you.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Aug 24, 12:20 CDT

Update - Greetings,

The NOC observed a service alarm for Appleton City.

The device is not reachable via ping.

Please verify power and equipment at the site and inform us of the status.

Thank You, Wiscnet NOC
Jul 17, 21:03 CDT

Update - The NOC observed a ping alarm for Appleton City starting 6/19/2024. The device is not reachable via ping. Please verify power and equipment at the site and inform us of the status.

Thank You,
Jul 10, 14:55 CDT

Investigating - The NOC observed a ping alarm for Appleton City starting 6/19/2024. The device is not reachable via ping. Please verify power and equipment at the site and inform us of the status.

Thank You,
Jun 29, 14:20 CDT

WECAN Pewaukee hub device failure

Resolved - This incident has been resolved.
Sep 23, 10:46 CDT

Monitoring - WiscNet deployed a replacement device to this hub location about 8:00am Central time this morning, impacted member circuits are stable but we are continuing to monitor.
Aug 30, 12:49 CDT

Identified - During regular maintenance, one WiscNet hub device in the Pewaukee-Waukesha area became unrecoverable. WiscNet personnel are deploying to this site early this morning to replace the failed hub device. One of four members connecting at this site are hard down, and will recover once the hub device is replaced. The remaining members are operating at reduced redundancy.
Aug 30, 02:07 CDT

INC0434638 - Large outage impacting multiple sites

Resolved - This incident has been resolved.
Sep 23, 10:45 CDT

Monitoring - Hello,

Here is the RFO provided for this event on 8-9-24:

"We had an outage on Friday, Aug. 9. It started at approximately 2:15pm and cleared at approximately 6:50pm. Following are sites that opened auto tickets. There may be others that were affected, but did not generate tickets. This was an impairment, not down hard. However, sites were getting packet loss of 80-99% which made them unusable. Up and recovery times for sites are not consistent with one another.

The root cause was a loop introduced into the network while provisioning the new ASEoD circuit for Hayward High School. The circuit was turned up, but not ready to be active in the network. Sites reported: (122)."

If there are any questions or concerns please reach out to WiscNet:

WiscNet Support
-------------------------------------
Email: support@wiscnet.net
Phone: (608)-442-6761 option 2
Hours: 7:45 AM - 4:45 PM, M-F

WiscNet NOC
-------------------------------------
Email: noc@wiscnet.net
Phone: (608)-442-6761 option 1
Hours: 24 x 7
Aug 12, 15:22 CDT

Update - We received update from the client that all alarms are clear and services should be restored for all sites. We confirmed that every site has good connectivity after the fix. This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.
Aug 9, 20:26 CDT

Update - Wiscnet is continuing to work with our partner on this outage. At this tome we have no ETR. We will provide more details as they become available.
Aug 9, 18:54 CDT

Update - We are continuiing to work with our partner provider to resolve this issue.
Aug 9, 16:53 CDT

Update - The WiscNet NOC is aware of a network issue, causing an outage or significant packet loss for a large number of members. The provider is aware of and investigating the issue. We will be following up with them, and will provide updates as additional information is available.
Aug 9, 16:26 CDT

Investigating - The WiscNet NOC is aware of a network issue, causing an outage or significant packet loss for a large number of members. The provider is aware of and investigating the issue. We will be following up with them, and will provide updates as additional information is available.
Aug 9, 15:34 CDT

Edge device r-lakeshoretc is unreachable

Resolved - Resolving incident, this was due to a monitoring change.
Sep 23, 10:44 CDT

Update - Greetings,

The NOC received your update. The NOC will look into this alarm internally.

Thank you,
Jul 16, 14:09 CDT

Investigating - We are seeing your equipment unreachable at 1290 North Ave, Cleveland, WI 53015. Please verify power to the networking equipment.
Jul 16, 13:26 CDT

Sep 22, 2024

INC0457845 - Frederic SD - Site Down

Resolved - We are now seeing the device is back online, having recovered from a power issue. This case will be resolved.
Sep 22, 10:00 CDT

Monitoring - We are now seeing the device is back online, having recovered from a power issue. This case will be resolved.
Sep 21, 09:50 CDT

Investigating - We are seeing the WiscNet equipment located at Frederic School District is currently unreachable. Please verify power to the equipment, and let us know if any further assistance is needed.

WiscNet NOC
608-442-6761, Opt 1
Sep 21, 09:40 CDT

Related