Update - The issues on this circuit has been escalated with GLS.
Apr 29, 2026 - 05:26 CDT
Investigating - The WiscNet NOC has lost access to our device for Bridges Library System on 4/28 at 2:15 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Apr 28, 2026 - 14:25 CDT
Investigating - Hello,

The Wiscnet NOC has observed an alarm indicating a loss of connection on the Member Handoff port for Messmer Catholic at 2:03pm. Please verify power and equipment onsite.

If you have any additional questions, please contact WiscNet NOC.

Apr 27, 2026 - 14:37 CDT
Monitoring - Hello,

Our provider was implemented a configuration change that has restored all services. We're seeing services hold stable since 10:05PM Central.

If you are still experiencing issues, please reach out to the WiscNet NOC.

Thank you,

Apr 23, 2026 - 22:52 CDT
Update - Our provider continues their investigation on this outage. There is no ETR at this time. We are continuing to escalate this with the carrier.
Apr 23, 2026 - 21:05 CDT
Update - Our provider continues their investigation on this outage. There is no ETR at this time. We are also continuing to escalate this with the carrier to expedite repairs.
Apr 23, 2026 - 19:14 CDT
Update - Our provider continues their investigation on this outage. There is still no ETR at this time.
Apr 23, 2026 - 18:23 CDT
Update - Our provider continues their investigation on this outage. There is still no ETR at this time.
Apr 23, 2026 - 17:13 CDT
Update - Our provider continues their investigation on this outage. There is still no ETR at this time.
Apr 23, 2026 - 16:10 CDT
Update - Our provider continues their investigation on this outage. There is still no ETR at this time.
Apr 23, 2026 - 15:05 CDT
Update - Our provider continues their investigation on this outage. There is no ETR at this time.
Apr 23, 2026 - 13:41 CDT
Update - Our local provider discovered a card that needed to be reset, however, this did not restore services. Our provider continues their investigations on this outage. There is no ETR at this time.
Apr 23, 2026 - 12:32 CDT
Update - Our provider continues their investigations on this outage. There is no ETR at this time.
Apr 23, 2026 - 11:31 CDT
Update - TEACH engineers have referred the related outage to Frontier and are currently awaiting their response, which should help isolate the root cause and move towards a resolution
Apr 23, 2026 - 10:24 CDT
Update - GLS has escalated this case with their management and engineers, they will follow up with an update on their investigation.
Apr 23, 2026 - 07:03 CDT
Update - At this time GLS is seeing no issues with most of the services on their end which may indicate management issues. Please verify the state of your service and reach out to Wiscnet as soon as possible if you identify any issues. If possible please verify power and equipment and reboot equipment if issues are present.
Apr 23, 2026 - 05:05 CDT
Update - We have opened ticket 12082997 with GLS to investigate this issue. We will provide further updates on when we receive further information on the progress of their investigation.
Apr 23, 2026 - 03:37 CDT
Investigating - We are currently investigating this issue.
Apr 23, 2026 - 03:36 CDT
Investigating - Hello,

At 8:11 pm cst we observed an alarm at the site. We are reaching out to the provider to investigate. Meanwhile can you verify power/equipment on site? Please reach out to our NOC with any questions.

Thanks,

Apr 22, 2026 - 21:00 CDT
Abbotsford School District Operational
Village of Allouez Operational
Altra Federal Credit Union Operational
90 days ago
100.0 % uptime
Today
Altoona City Operational
Altoona School District Operational
All Saints Regional Catholic School Operational
90 days ago
100.0 % uptime
Today
Alverno College Operational
Appleton Area School District Operational
Appleton Boys and Girls Club Operational
City of Appleton Operational
Appleton Performing Arts Center Operational
Ashwaubenon School District Operational
Village of Ashwaubenon Operational
Auburndale School District Operational
Aurora University Operational
Augusta School District Operational
Baraboo School District Operational
Barneveld School District Operational
Village of Bellevue Operational
90 days ago
100.0 % uptime
Today
City of Beloit Operational
Beloit College Operational
Beloit School District Operational
Berlin Area School District Operational
Big Foot UHS School District Operational
Versiti Operational
City of Brookfield Operational
Brown County Operational
Brown County 2 Remote Site Operational
Brown County 3 Remote Site Operational
Brown County Jail Operational
Brown County Law Enforcement Operational
Brown County New Eye Operational
Brown County PDCT Operational
Brown County PDCT 2 Operational
Brown County Public Service Commission Operational
Cadott Community School District Operational
Calumet County Operational
Cameron School District Operational
Campbellsport School District Operational
Carroll University Operational
Carthage College Operational
CESA 2 Operational
CESA 3 Operational
CESA 10 Operational
Chetek-Weyerhaeuser School District Operational
Children Hospital and Health System Operational
Chippewa County Operational
Chippewa Valley Technical College Operational
Chippewa Falls Area Unified School District Operational
Clear Lake School District Operational
Clinton Community School District Operational
Cochrane-Fountain City School District Operational
Colby School District Operational
Colfax School District Operational
Cornell School District Operational
Cudahy School District Operational
D C Everest Area School District Operational
Dane County Operational
City of De Pere Operational
De Pere School District Operational
Denmark School District Operational
Discovery World Operational
90 days ago
100.0 % uptime
Today
Door County Operational
Dove Health Care Operational
Dunn County Operational
East Troy Community School District Operational
90 days ago
100.0 % uptime
Today
Eau Claire Area School District Operational
Eau Claire Catholic Schools Operational
City of Eau Claire Operational
Eau Claire County Operational
Edgerton School District Operational
Educators Credit Union Operational
Elk Mound Area School District Operational
Elkhorn Area School District Operational
Fall Creek School District Operational
Family Peace Center Operational
Fond du Lac Band Reservation Operational
90 days ago
100.0 % uptime
Today
City of Fond du Lac Operational
Fond du Lac County Operational
Fond du Lac School District Operational
Fort Atkinson School District Operational
Fox City Performing Arts Center Operational
Fox Valley Lutheran High School Operational
Fox Valley Technical College Operational
City of Franklin Operational
Franklin Public School District Operational
Town of Grand Chute Operational
Grant County Operational
City of Green Bay Operational
Green Bay Area School District Operational
Green Bay Community Church Operational
Green Lake County Operational
Greendale School District Operational
90 days ago
100.0 % uptime
Today
Greendale Village Operational
90 days ago
100.0 % uptime
Today
City of Greenfield Operational
Greenfield School District Operational
Greenwood School District Operational
Gresham School District Operational
Hartford UHS School District Operational
Hartland-Lakeside J3 School District Operational
Hilbert School District Operational
HNR School District-Neosho Operational
HNR School District- Rubicon Operational
Holy Apostles School Operational
Holy Hill Area School District Operational
Howard Village Operational
Howard-Suamico School District Operational
Hudson School District Operational
Inclusa Operational
Independence First Operational
Indianhead Federated Library System Operational
Jackson County Operational
City of Janesville Operational
Janesville School District Operational
90 days ago
100.0 % uptime
Today
Jefferson County Operational
Jefferson School District Operational
Kaukauna Area School District Operational
Kenosha County Operational
Kenosha County Public Library System Operational
Kenosha Unified School District Operational
City of La Crosse Operational
La Crosse Public Library Operational
90 days ago
100.0 % uptime
Today
La Crosse School District Operational
Lac Courte Oreilles Ojibwe University Operational
90 days ago
100.0 % uptime
Today
School District of Ladysmith Operational
Lake Holcombe School District Operational
Lakeland University Operational
Lancaster Community Schools Operational
90 days ago
100.0 % uptime
Today
Lawrence University Operational
Lincoln County Operational
Little Chute Area School District Operational
Village of Little Chute Operational
Lomira School District Operational
Loyal School District Operational
Luther High School Operational
Luxemburg-Casco School District Operational
Madison Area Technical College Operational
City of Madison Operational
Madison Metropolitan School District Operational
Manitowoc Public Utilities Operational
Manitowoc School District Operational
Marathon County Operational
Marcus Center for the Performing Arts Operational
90 days ago
100.0 % uptime
Today
Marinette City Operational
Marinette County Operational
Marinette School District Operational
Marquette University Operational
Marshall School District Operational
City of Marshfield Operational
Marshfield Unified School District Operational
Mayville School District Operational
McDonell Area Catholic School District Operational
McFarland School District Operational
Medical College of Wisconsin Operational
City of Menasha Operational
Menasha Joint School District Operational
Town of Menasha Operational
Menasha Utilities Operational
Menomonie Area School District Operational
Meriter Hospital, Inc. Operational
Messmer Catholic Major Outage
Mid-State Technical College Operational
Mid-State Technical College - Stevens Point Operational
90 days ago
98.94 % uptime
Today
Mid-Wisconsin Federated Library System Operational
Middleton-Cross Plains Area School District Operational
Milwaukee Area Technical College Operational
Milwaukee Art Museum Operational
Milwaukee City Housing Authority Operational
City of Milwaukee Operational
Milwaukee Institute of Art and Design Operational
Milwaukee Public Museum Operational
Milwaukee School of Engineering Operational
Mineral Point Unified School District Operational
Mondovi School District Operational
Monona Grove School District Operational
Monroe School District Operational
Montello School District Operational
Moraine Park Technical College Operational
Mosinee School District Operational
Mount Mary University Operational
90 days ago
100.0 % uptime
Today
Muskego City Operational
90 days ago
100.0 % uptime
Today
Muskego-Norway School District Operational
City of Neenah Operational
Neenah Joint School District Operational
Neillsville School District Operational
City of New Berlin Operational
New Berlin School District Operational
Nicolet Area Technical College Operational
Nicolet Federated Library System Operational
North Central Health Care Operational
North Fond du Lac School District Operational
Northeast Wisconsin Technical College Operational
Northern Waters Library Service Operational
Northland College Operational
Northland International University Operational
Northwood Technical College Operational
Oak Creek-Franklin Joint School District Operational
90 days ago
100.0 % uptime
Today
Oconomowoc Area School District Operational
90 days ago
100.0 % uptime
Today
Oconto County Operational
90 days ago
100.0 % uptime
Today
Omro School District Operational
Oshkosh Area School District Operational
City of Oshkosh Operational
Osseo-Fairchild School District Operational
Owen-Withee School District Operational
Pabst Theater Organization Operational
90 days ago
100.0 % uptime
Today
Palmyra-Eagle Area School District Operational
PESI Operational
Pier Wisconsin Operational
City of Platteville Operational
Platteville School District Operational
Plover Village Operational
90 days ago
99.93 % uptime
Today
Portage County Operational
Price County Operational
Pulaski Community School District Operational
Rhinelander School District Operational
Rice Lake Area School District Operational
Richmond School District Operational
Ripon Area School District Operational
River Falls School District Operational
Rock County Operational
Rock Prairie Montessori School Operational
90 days ago
100.0 % uptime
Today
Rosendale-Brandon School District Operational
Royal Credit Union Operational
Rubicon J6 School District Operational
Rural Health Care Operational
Sacred Heart Hospital Operational
Sacred Heart Seminary and School of Theology Operational
90 days ago
100.0 % uptime
Today
St. Augustine University Parish Operational
St. Francis Xavier Catholic School Systems Operational
St. Joseph's Hospital Operational
St Mary's Hospital Medical Center Operational
90 days ago
99.84 % uptime
Today
St. Mary's Springs Academy Operational
St. Norbert College Operational
St. Thomas Aquinas Parish School Operational
St. Vincent Hospital Operational
Sevastopol School District Operational
Sheboygan Area School District Operational
City of Sheboygan Operational
Sheboygan County Operational
Shorewood School District Operational
90 days ago
100.0 % uptime
Today
Silver Lake College Operational
Slinger School District Operational
South Central Library System Operational
Southern Door County School District Operational
Southwest Health Center Operational
Southwest Library System Operational
90 days ago
100.0 % uptime
Today
Sparta Area School District Operational
90 days ago
100.0 % uptime
Today
Spencer School District Operational
Spooner Area School District Operational
Spooner Health System Operational
Stanley-Boyd Area School District Operational
Stevens Point Area Public School District Operational
City of Stevens Point Operational
City of Sturgeon Bay Operational
90 days ago
100.0 % uptime
Today
Village of Suamico Operational
City of Superior Operational
SWITCH - Southeastern Wisc Info Tech Exchange Operational
Thorp School District Operational
Tomahawk School District Operational
Trout Lake Operational
Turtle Lake School District Operational
UW-Whitewater Operational
Verona Area School District Operational
Victory Christian Academy Operational
90 days ago
100.0 % uptime
Today
Viterbo University Operational
Washburn County Operational
Watertown Unified School District Operational
City of Watertown Operational
90 days ago
100.0 % uptime
Today
City of Waukesha Operational
Waukesha County Operational
Waukesha County Technical College Operational
Waukesha School District Operational
Waupaca County Operational
Waupun School District Operational
City of Wausau Operational
Wausau School District Operational
Wautoma Area School District Operational
Wauwatosa City Operational
City of West Allis Operational
West Allis-West Milwaukee School District Operational
West De Pere School District Operational
Western Technical College Operational
Westosha Special Ed Operational
Whitefish Bay School District Operational
City of Whitewater Operational
Whitewater Unified School District Operational
Whitnall School District Operational
Winnebago County Operational
Winnebago Lutheran Academy Operational
Winneconne Community School District Operational
Winnefox Library System Operational
WiscNet Headquarters Operational
90 days ago
99.99 % uptime
Today
Wisconsin Center for the Blind and Visually Impaired Operational
90 days ago
100.0 % uptime
Today
Wisconsin Center District Operational
90 days ago
100.0 % uptime
Today
Wisconsin Dells School District Operational
Wisconsin Department of Military Affairs Operational
State of Wisconsin Dept of Public Instruction Operational
Wisconsin Department of Transportation Operational
Wisconsin Economic Development Corporation - Madison Operational
Wisconsin Economic Development Corporation - Milwaukee Operational
Wisconsin Educational Communications Board Operational
State of Wisconsin Investment Board Operational
Wisconsin Lutheran High School Operational
State of Wisconsin Operational
Wisconsin Valley Library Service Operational
Wisconsin Regional Peering Operational
MERIT Network Operational
Pennsylvania State University Operational
SysNet Operational
Indiana Giga POP Operational
Northwestern University Operational
University of Chicago Operational
University of Iowa Operational
University of Illinois Operational
NorthernLights GigaPOP Operational
UW SysNet Operational
Illinois State University Operational
Penn State University Operational
KINBER Operational
MOREnet Operational
Iowa State University Operational
University of Nebraska CSN Operational
University of Nebraska Lincoln Operational
University of Missouri Operational
OneNet Operational
GPN Operational
Transit Share Operational
University of Wisconsin SysNet Operational
University of Iowa Operational
Penn State Operational
University of Minnesota Operational
Indiana University Operational
MERIT Operational
KINBER Operational
Iowa State University Operational
TEACH - Milwaukee Major Outage
Algoma School District Operational
All Saints Catholic School - Berlin Operational
Arrowhead UHS School District Operational
Bellin College Inc Operational
Bonduel School District Operational
Bowler School District Operational
Waukesha County Federated Library System (Bridges Library System) Operational
Bridges Library System Operational
Brighton #1 School District Operational
Bristol School District #1 Operational
Burlington Area School District Operational
Catholic Memorial High School Operational
CESA 1 Operational
CESA 6 Operational
CESA 7 Operational
Chilton School District Operational
Concordia University Operational
Dodgeland School District Operational
Elcho School District Operational
Elkhart Lake-Glenbeulah School District Operational
Erin School District Operational
Fox Point J2 School District Operational
Freedom Area School District Operational
Geneva J4 School District Operational
Genoa City J2 School District Operational
Gilmanton School District Operational
Grafton School District Operational
Granton Area School District Operational
Grantsburg School District Operational
Hartford J1 School District Operational
Holmen School District Operational
Horicon School District Operational
Hortonville Area School District Operational
Howards Grove School District Operational
Kettle Moraine School District Operational
Kewaunee School District Operational
Kiel Area School District Operational
Kimberly Area School District Operational
Kohler School District Operational
Lac du Flambeau #1 School District Operational
Lake Country School District Operational
Lakeshore Technical College Operational
Lena School District Operational
Linn J6 School District Operational
Living Hope Lutheran School Operational
Good Shepherd Lutheran School Operational
Maple Dale-Indian Hill School District Operational
Marian University of Fond du Lac Operational
Marquette University High School Operational
Medford Area Public School District Operational
Menominee Indian School District Operational
Mequon-Thiensville School District Operational
Merton Community School District Operational
Milton School District Operational
Milwaukee County Federated Library System Operational
Mishicot School District Operational
Monarch Library System Operational
Necedah Area School District Operational
New London School District Operational
Nicolet UHS School District Operational
Northcentral Technical College Operational
Northern Ozaukee School District Operational
Northland Pines School District Operational
Oakfield School District Operational
Outagamie Waupaca Library System Operational
Paris J1 School District Operational
Pewaukee School District Operational
Phillips School District Operational
Pittsville School District Operational
Plymouth Joint School District Operational
Port Washington-Saukville School District Operational
Prairie Lakes Library System Operational
Prairie Farm Public School District Operational
Prentice School District Operational
Racine Lutheran High School Operational
Racine Unified School District Operational
Randall J1 School District Operational
Raymond #14 School District Operational
Reedsville School District Operational
Rib Lake School District Operational
Ripon College Operational
Sacred Heart School of Theology Operational
Salem School District Operational
Sharon J11 School District Operational
Shawano School District Operational
Sheboygan Falls School District Operational
Shoreland Lutheran High School Operational
South Milwaukee School District Operational
Spring Valley School District Operational
St. Catherines High School Operational
St. Mary Catholic Schools Operational
Stone Bank School District Operational
Stoughton Area School District Operational
Sturgeon Bay School District Operational
Swallow School District Operational
Three Lakes School District Operational
Union Grove J1 School District Operational
Union Grove UHS School District Operational
Washington-Caldwell School District Operational
Waterford Graded J1 School District Operational
Waterford UHS School District Operational
Waupaca School District Operational
White Lake School District Major Outage
Whitefish Bay Dominican High School Operational
Wisconsin Lutheran College Operational
Wisconsin School for the Deaf Operational
Wrightstown Community School District Operational
TEACH - Madison Operational
Adams-Friendship Area School District Operational
Albany School District Operational
Almond-Bancroft School District Operational
Antigo Unified School District Operational
Argyle School District Operational
Bangor School District Operational
Barron Area School District Operational
Beecher-Dunbar-Pembine School District Operational
Belleville School District Operational
Belmont Community School District Operational
Benton School District Operational
Birchwood School District Operational
Black Hawk School District Operational
Blackhawk Technical College Operational
Boscobel Area School District Operational
Boyceville Community School District Operational
Brillion School District Operational
Cambria-Friesland School District Operational
Cambridge School District Operational
Cassville School District Operational
CESA 4 Operational
CESA 5 Operational
CESA 8 Operational
CESA 9 Operational
Coleman School District Operational
Coman School District Operational
Crivitz School District Operational
Cuba City School District Operational
Darlington Community School District Operational
De Forest Area School District Operational
Deerfield Community School District Operational
Delavan-Darien School District Operational
Dodgeville School District Operational
East Troy School District Operational
Edgar School District Operational
Edgewood High School Operational
Ellsworth Community School District Operational
Elmwood School District Operational
Fall River School District Operational
Flambeau School District Operational
Florence County School District Operational
Frederic School District Operational
Gillett School District Operational
Glenwood City School District Operational
Goodman-Armstrong Creek School District Operational
Green Lake School District Operational
Hayward Community School District Operational
Highland School District Operational
Hurley School District Operational
Hustisford School District Operational
Iola-Scandinavia School District Operational
Iowa-Grant School District Operational
Ithaca School District Operational
Johnson Creek School District Operational
Kewaskum School District Operational
Lac Courte Oreilles Ojibwa Community College Operational
Lake Mills Area School District Operational
Lakeland UHS School District Operational
Laona School District Operational
Lodi School District Operational
Marathon City School District Operational
Marion School District Operational
Markesan School District Operational
Mercer School District Operational
Minocqua J1 School District Operational
Monticello School District Operational
Mukwonago School District Operational
New Glarus School District Operational
Niagara School District Operational
Norris Academy Operational
North Lakeland School District Operational
Northwood School District Operational
Norwalk-Ontario-Wilton School District Operational
Oconto Falls Public School District Operational
Oconto Unified School District Operational
Oregon School District Operational
Osceola School District Operational
Parkview School District Operational
Pecatonica Area School District Operational
Peshtigo School District Operational
Phelps School District Operational
Plum City School District Operational
Port Edwards School District Operational
Portage Community School District Operational
Poynette School District Operational
Prairie du Chien Area School District Operational
Prescott School District Operational
Princeton School District Operational
Randolph School District Operational
Rio Community School District Operational
River Ridge School District Operational
River Valley School District Operational
Riverdale School District Operational
Rock Prairie Montessori Operational
Rosholt School District Operational
Sacred Heart of Jesus and Mary School Operational
Saint Croix Central School District Operational
Saint Croix Falls School District Operational
Sauk Prairie School District Operational
School District of Wild Rose Operational
Seneca School District Operational
Shell Lake School District Operational
Shiocton School District Operational
Shullsburg School District Operational
Siren School District Operational
Solon Springs School District Operational
Southwest Wisconsin Technical College Operational
Southwestern Wisconsin School District Operational
Stratford School District Operational
Sun Prairie Area School District Operational
Suring Public School District Operational
Tigerton School District Operational
Tomorrow River School District Operational
Tri-County Area School District Operational
Two Rivers Public School District Operational
Wabeno Area School District Operational
Walworth J1 School District Operational
Waterloo School District Operational
Waunakee Community School District Operational
Waupaca School District Operational
Wausaukee School District Operational
Wauzeka-Steuben School District Operational
Webster School District Operational
West Salem School District Operational
Westfield School District Operational
Weyauwega-Fremont School District Operational
Winding Rivers Library System Operational
Wisconsin Center for the Blind and Visually Impaired Operational
Wisconsin Heights School District Operational
Wonewoc-Union Center School District Operational
Woodruff J1 School District Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

2230010 | Spectrum | STD, LOS, OS Upgrade Maintenance May 14, 2026 00:00-06:00 CDT

Spectrum will be performing a STD, LOS, OS upgrade maintenance in Hayward, WI.

Downtime: 15 minutes.

Posted on Apr 25, 2026 - 16:58 CDT
Apr 29, 2026
Resolved - This incident has been resolved.
Apr 29, 05:26 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 03:27 CDT
Update - We are continuing to investigate this issue.
Apr 29, 02:19 CDT
Update - We are continuing to investigate this issue.
Apr 29, 01:16 CDT
Investigating - We are currently investigating this issue.
Apr 29, 00:35 CDT
Resolved - This incident has been resolved.
Apr 29, 05:26 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 03:27 CDT
Update - We are continuing to investigate this issue.
Apr 29, 02:19 CDT
Update - We are continuing to investigate this issue.
Apr 29, 01:16 CDT
Investigating - We are currently investigating this issue.
Apr 29, 00:43 CDT
Apr 28, 2026
Resolved - We are seeing this device back up. We will be closing this case and monitoring as usual.
Apr 28, 23:36 CDT
Identified - The WiscNet NOC has lost access to our device for Wabeno School District at 9:50 AM 4/28/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1693

If you have any additional questions, please contact WiscNet NOC.

Apr 28, 10:16 CDT
Postmortem - Read details
Apr 28, 14:58 CDT
Resolved - This incident has been resolved.
Apr 28, 14:55 CDT
Monitoring - WiscNet has observed all sites remain stable with no further issues observed. Please reach out if you experience any further issues.
Apr 28, 14:55 CDT
Update - The WiscNet NOC has observed all sites remain stable apart from Genoa City J2 School District, which has been showing bouncing issues. If you continue to experience issues, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Apr 28, 08:17 CDT
Update - We are only seeing issues currently with Genoa City J2 School District. We have escalated this case with GLS. More information to come.
Apr 27, 23:24 CDT
Update - We are continuing to investigate this issue.
Apr 27, 15:07 CDT
Update - We've observed the majority of the bouncing cease, with some issues still lingering. Investigations with TEACH remain on-going. They have made us aware of a higher level outage affecting some of the sites and will provide more information as they continue to investigate.
Apr 27, 14:53 CDT
Update - We are currently observing multiple outages across the area. We're working with our local provider to investigate the issue further. We will continue to provide updates as we know more.
Apr 27, 14:23 CDT
Investigating - We are seeing various TEACH/GLS sites bouncing in and out of alarm showing connectivity issues. We have contacted GLS for investigation and will update as we learn more information.
Apr 27, 14:21 CDT
Resolved - All sites should now be up and running. WiscNet convinced the Spectrum technicians on site to move the circuits to another port, and after they completed that work the connections started to come back up.

WiscNet Leadership will press on Spectrum to meet about these incidents to avoid this from happening again

Apr 28, 13:02 CDT
Update - Hello,

Spectrum continues their efforts to restore services.

They are currently working on some configuration issues and do not have an ETR as of yet.

We will update you further as work progresses.

Apr 28, 11:37 CDT
Update - Hello,

Spectrum continues their investigation on site in Eau Claire, WI.

At this time, an ETR has not been made available.

Further updates will be provided as they continue to work to troubleshoot and resolve this outage.

Apr 28, 09:12 CDT
Update - Spectrum technicians are on site in Eau Claire and working on the issue.
Apr 28, 08:49 CDT
Update - Hello,

We are still working with the provider to find the issue. No ETR currently. We will update when we have more information.

Thanks,

Apr 27, 22:30 CDT
Update - Hello,

We are still investigating the issue. No ETR currently. We will update when we have more information.

Thanks,

Apr 27, 18:00 CDT
Investigating - Hello,

We currently are observing a mass outage with one of our providers. We will update you when we learn more.


Thank you,

Apr 27, 15:41 CDT
Postmortem - Read details
Apr 28, 12:53 CDT
Resolved - Hello, the circuit has been restored and functional.
Apr 28, 12:42 CDT
Investigating - Hello,

Starting at 7:02 am we observed our client hand off port on our onsite device go down.

At this time we advise power cycling all onsite equipment and checking layer one connections.

Please reach out with any questions.

Thank you,

Apr 28, 07:14 CDT
Resolved - This incident has been resolved.
Apr 28, 06:43 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 28, 06:22 CDT
Investigating - We are currently investigating this issue.
Apr 28, 01:48 CDT
Completed - The scheduled maintenance has been completed.
Apr 28, 04:33 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 00:00 CDT
Scheduled - Hello,

A WiscNet access partner will be performing maintenance that will impact your services. Please see details below.

Maintenance ID: 2230197
Start Date/Time: 04/28/2026 12:00AM CDT
End Date/Time: 04/28/2026 06:00AM CDT
Anticipated Downtime: 240 minutes
Event Location: Appleton, WI
Work Description: Network equipment software upgrades

If you have any questions or concerns, please contact the WiscNet NOC by emailing noc@wiscnet.net or calling 608-442-6761.

Thank you,

WiscNet NOC

Apr 23, 20:54 CDT
Apr 27, 2026
Postmortem - Read details
Apr 27, 21:42 CDT
Resolved - We are seeing this site restored and are also seeing multiple of the power issues in the area resolved as well.
Apr 27, 21:41 CDT
Investigating - Hello, We are seeing the connection to our onsite device offline as of approximately 15:06 CDT this afternoon, and we are reaching out for additional verification onsite.

We are wondering if you are aware of any power events onsite or if our equipment has any odd flashing lights. We are also recommending the internet devices onsite be rebooted in case of issues. If you need any additional assistance please feel free to reach out.

Apr 27, 15:37 CDT
Postmortem - Read details
Apr 27, 18:51 CDT
Resolved - Hello,


We're seeing a restoral and this was related to a loss of power event.

Apr 27, 18:51 CDT
Investigating - Hello,

We are currently seeing alerts for the router onsite, please verify power and reach out to 608-442-6761 if power is available onsite.

Apr 27, 16:47 CDT
Resolved - This incident has been resolved.
Apr 27, 15:07 CDT
Identified - Please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 751.

If you have any additional questions, please contact WiscNet NOC.

Apr 27, 14:07 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for Paris J1 School at 1:25pm CT. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 751.

If you have any additional questions, please contact WiscNet NOC.

Apr 27, 13:56 CDT
Identified - The issue has been identified and a fix is being implemented.
Apr 27, 13:45 CDT
Postmortem - Read details
Apr 27, 14:27 CDT
Resolved - Hello, After monitoring, the device onsite restored and logs indicated the device Cold Booted due to loss of power.
Apr 27, 14:26 CDT
Investigating - Hello, We are currently seeing the connection to our onsite device offline, and we are reaching out for additional verification onsite.

We are wondering if you are aware of any Power events onsite or if our equipment has any odd flashing lights. We are also recommending the internet devices onsite be rebooted incase of issues. If you need any additional assistance please feel free to reach out.

Apr 27, 14:11 CDT
Postmortem - Read details
Apr 27, 14:23 CDT
Resolved - This incident has resolved.
Apr 27, 14:18 CDT
Monitoring - Hello,

We are observing this issue as cleared as of approximately 14:06 CDT this afternoon. We will continue to monitor this.

Apr 27, 14:11 CDT
Update - We are continuing to investigate this issue.
Apr 27, 14:09 CDT
Investigating - Hello,

At 2/28/2026 13:57 PM Central, we became aware of alarm indicating an outage impacting Genoa City J2 School District. Circuit 400991.

While we begin an initial investigation, please verify power to the equipment.

Thank you,

Apr 27, 14:07 CDT
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026
Postmortem - Read details
Apr 24, 08:27 CDT
Resolved - As of 6:18AM CDT, we are now seeing services restored. If you're still experiencing any issues, please don't hesitate to reach out!
Apr 24, 08:24 CDT
Update - We have opened ticket ECT-87911949 with Charter. At this time Charter sees no outages or maintenances for this service and see that they're unable to ping their equipment. At this time please verify power and equipment at the site and power cycle equipment. Please let Wiscnet know if you still see issues after troubleshooting.
Apr 24, 00:36 CDT
Investigating - We are currently investigating this issue.
Apr 24, 00:19 CDT
Apr 23, 2026
Resolved - This incident has been resolved.
Apr 23, 07:48 CDT
Monitoring - All affected sites have restored as of 2:12 AM. GLS is currently pending an RFO from their provider. We are currently monitoring the situation, if you have any questions please reach out to Wiscnet or GLS.
Apr 23, 02:43 CDT
Update - GLS has escalated this outage with their engineers. Their engineers are hands on with this outage and are working with their vendor at this time. We will provide further updates as we receive them.
Apr 23, 01:38 CDT
Update - We have opened ticket 12082754 with GLS. GLS is currently assessing this issue and should provide us an update within the next hour. We will provide further information as we receive it.
Apr 23, 00:36 CDT
Investigating - Hello,

Around 11:35PM we started noticing alerts indicating a mass outage. We're investigating now.

Apr 22, 23:48 CDT
Apr 22, 2026
Resolved - Hello,

Splicing has been completed and we have seen services restore. Please reach out to us if you have any questions.

Thanks,

Apr 22, 17:51 CDT
Update - Hello,

The LMP reports that fiber splicing has begun. ETR is 5:30PM CT. Additional updates will be provided as they become available.

Thanks

Apr 22, 16:39 CDT
Update - Hello, The provider has isolated the fiber damage and is starting to prepare the wire for splicing.
Apr 22, 15:04 CDT
Identified - Hello,

Our last mile provider isolated a fiber cut in the area. The estimated time of repair is 7 hours.

Apr 22, 14:00 CDT
Update - Hello,

We contacted the provider and it was determined that this is part of a larger network event they are experiencing. The issue is still under investigation as to the root cause. We will update you as we learn more.


Thank you,

Apr 22, 12:57 CDT
Investigating - Hello,

We are seeing the site down currently. Are you aware of any power issues or maintenance at the site? We will be reaching to the provider and opening a ticket in the meantime.


Thank you,

Apr 22, 12:24 CDT
Resolved - We wanted to provide some further resolution on the outage from last week. While the symptoms we observed were similar to patterns seen in previous TEACH-related incidents, we worked closely with the TEACH network team to investigate whether any changes or events within the core network may have contributed. We have been informed that no configuration changes or core network events occurred during this timeframe. We were told that the issues appear to have originated with last-mile provider circuits rather than within the TEACH core infrastructure
Apr 22, 11:03 CDT
Update - At this time WiscNet is seeing all sites recovered from the earlier outage of 9:25 AM - 10:00 AM. We are still working to pin down the root cause of the issues with our other partners.

If this is not true for your location, or if you are still experiencing issues similar to this morning please reach out. WiscNet wants to ensure that everyone is being addressed and assisted.

When a cause is found or further information is available we will make sure that it is shared.

Apr 14, 16:53 CDT
Investigating - WiscNet is noticing an issue occurring at our Milwaukee TEACH NNI affecting many members. We’re communicating with the AT&T/TEACH network team to try and determine what happened and as soon as we get some more information we will pass it along.

If you have any further questions, concerns, or information to pass along, please reach out to the WiscNet Support Team:

Phone: 608-442- 6761 ext. 2
Email: support@wiscnet.net

Apr 14, 11:01 CDT
Completed - The scheduled maintenance has been completed.
Apr 22, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 22:00 CDT
Scheduled - WiscNet's access partner will be performing fiber splicing maintenance in Westby, WI

Downtime: No member impact anticipated.

Apr 13, 18:41 CDT
Completed - The scheduled maintenance has been completed.
Apr 22, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 00:00 CDT
Scheduled - Spectrum will be performing a STD, LOS, OS upgrade in Elroy, TX.

Downtime: 360 minutes.

Apr 6, 21:57 CDT
Apr 21, 2026
Resolved - We are observing the site restore at 10:53PM CDT 4/21/2026. Please reach out to the WiscNet NOC for any questions.
Apr 21, 23:49 CDT
Investigating - The WiscNet NOC has lost access to our device for Kewaunee School District on 4/21 at 11:45 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Apr 21, 12:01 CDT
Completed - This notifications is to inform you that this scheduled maintenance activity has been completed.
Apr 21, 05:15 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 00:00 CDT
Scheduled - Spectrum will be performing a STD, LOS, OS upgrade maintenance in Ashland, WI.

Downtime: 240 minutes.

Apr 7, 22:43 CDT
Completed - The scheduled maintenance has been completed.
Apr 21, 02:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 00:00 CDT
Scheduled - AT&T's provider will be performing a network maintenance.

Downtime: Up to 2 hours.

Apr 20, 19:44 CDT
Apr 20, 2026
Postmortem - Read details
Apr 20, 09:06 CDT
Resolved - We are now seeing the issue resolved and services remain stable.
Apr 20, 08:59 CDT
Update - We now observe services restored as of 7:51AM. They have been stable since, we will continue to monitor for any further bounces.
Apr 20, 08:41 CDT
Update - GLS is still working with their provider to get further details on their testing and investigation. At this time this issue has been escalated another level.
Apr 20, 06:25 CDT
Update - GLS's provider is currently investigating and testing this service for any issues. They are currently pending the provider's investigation. GLS is pushing an escalation at this time. We will provide further information as we receive it.
Apr 20, 04:45 CDT
Update - Service went down again, we have opened ticket 12078407 with GLS to verify if there's any outage or maintenance work being done by the provider. We see the site is now restored again and will monitor accordingly. If issues persist we may need possible power and equipment investigation at the site. If you have any questions please reach out to Wiscnet.
Apr 20, 03:15 CDT
Monitoring - Wiscnet has been seeing some bouncing for Deerfield Community School District. At this time we're seeing the service up and are currently monitoring the situation. We will let you know if further issues are present.
Apr 20, 02:22 CDT
Apr 19, 2026
Resolved - We are observing all sites restored.
Apr 19, 17:37 CDT
Monitoring - Hello,


After our provider reseated a number of transport cards, we're seeing services restored. If you're still seeing your service impacted, please verify power then perform a reboot of the equipment onsite. If that doesn't resolve your issue please reach out to 608-442-6761 for further assistance.

Apr 17, 20:46 CDT
Update - Hello,


GLS continues to investigate the cause of the outage, they are still unable to determine the root cause. There is no ETR at this time.

Apr 17, 17:56 CDT
Update - We are continuing to investigate this issue.
Apr 17, 15:38 CDT
Update - As a result of the storms throughout the state of Wisconsin, we are observing various outages and impairments. We will update with information as we investigate.

If you have any additional questions, please contact WiscNet NOC.

Apr 17, 15:32 CDT
Investigating - The WiscNet NOC has lost access to our devices for multiple sites on 4/17 at 3:00 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Apr 17, 15:18 CDT
Postmortem - Read details
Apr 20, 11:43 CDT
Resolved - No further issues have been observed.
Apr 19, 17:36 CDT
Monitoring - Hello,

We are currently observing all services restored and are monitoring for further issues.

Apr 18, 14:02 CDT
Update - Hello,

We have reached out to TEACH and they are currently investigating. We will update as soon as further information is available.

Apr 18, 13:10 CDT
Investigating - Hello,

We are observing multiple sites down as of 11:43 AM. We are investigating further.

Apr 18, 12:19 CDT
Apr 18, 2026
Resolved - Hello,

At this time we are seeing all services restored.

Please reach out with any questions.

Thank you,

Apr 18, 00:13 CDT
Investigating - Hello,


We're seeing our equipment in alarm indicating it is unreachable. Please verify power to the site and reach out to 608-442-6761.

Thank you,

Apr 17, 21:18 CDT
Apr 17, 2026
Resolved - Hello,

At 4/17/2026 4:04PM, we saw the connection to equipment restore for the Siren School District. We verified that traffic is passing again.

If you have any questions or concerns, please contact the WiscNet NOC by responding to this email.

Thank you,

Apr 17, 17:53 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for Siren School District at 2:27 PM on 4/17. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1532.

Apr 17, 14:54 CDT
Completed - The scheduled maintenance has been completed.
Apr 17, 06:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 23:45 CDT
Scheduled - TDS will be performing splicing work to move 24-count TDS fiber links that are in conflict with a DOT project along Jefferson St in Whitewater.

No members are are anticipated to be impacted.

Apr 14, 21:25 CDT
Completed - The scheduled maintenance has been completed.
Apr 17, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 00:00 CDT
Scheduled - AT&T's last mile will be performing a planned maintenance.

Downtime: Up to the duration of the maintenance window

Apr 16, 17:15 CDT
Completed - The scheduled maintenance has been completed.
Apr 17, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 00:00 CDT
Scheduled - Spectrum will be performing a STD, LOS, DOT/Mandated Fiber Relocate.

Downtime: 355 minutes.

Apr 1, 20:42 CDT
Completed - The scheduled maintenance has been completed.
Apr 17, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 22:00 CDT
Scheduled - WIN Technology's access partner will be performing fiber relocation in Rochester, MN.

Downtime: Up to the duration of the maintenance event.

Apr 6, 21:49 CDT
Apr 16, 2026
Postmortem - Read details
Apr 16, 15:39 CDT
Resolved - This incident has been resolved.
Apr 16, 15:37 CDT
Monitoring - We observed this site restore at approximately 3:50 CT at 4/14.
Apr 16, 15:37 CDT
Investigating - The WiscNet NOC has lost access to our device for Sauk Prairie School District on 4/14 at 12:27 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Apr 14, 12:41 CDT
Completed - The scheduled maintenance has been completed.
Apr 16, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 04:30 CDT
Scheduled - TDS will be making a proactive change on their collector circuit.

Downtime: Up to the duration of the maintenance event.

Apr 13, 20:05 CDT
Completed - The scheduled maintenance has been completed.
Apr 16, 05:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 00:00 CDT
Scheduled - Spectrum will be performing a STD, LOS, DOT/Mandated Fiber Relocate.

Downtime: 355 minutes.

Apr 1, 20:42 CDT
Apr 15, 2026
Postmortem - Read details
Apr 15, 15:18 CDT
Resolved - Hello,

Our logs show that services restored at 12:58 PM CDT.


Thank you,

Apr 15, 15:07 CDT
Investigating - Hello,

We noticed an alarm at 9:07 pm for the router at Paris J1 School District. We have noticed power outages in the area. Can your confirm power on-site. Please let us know if you have any questions.

Thanks,

Apr 14, 22:01 CDT
Postmortem - Read details
Apr 15, 14:53 CDT
Resolved - Hello, The site restored at 8:30 AM CT
Apr 15, 14:52 CDT
Update - Hello,


GLS is seeing an issue with their equipment onsite, and are looking to troubleshoot. Once someone is available please reach out to 866-558-1920 and reference ticket 12069107.


Thank you,

Apr 14, 17:41 CDT
Investigating - Hello,


We are currently investigating an outage that is affecting your service. We'll continue to update you as we get information.

Thank you,

Apr 14, 16:32 CDT
Postmortem - Read details
Apr 15, 14:17 CDT
Resolved - This incident has been resolved.
Apr 15, 14:17 CDT
Monitoring - These services were impacted by an unnotified maintenance. At this time we're seeing services as restored and are monitoring the situation. Please reach out to the WiscNet NOC if you are seeing issues with your service.
Apr 9, 06:15 CDT
Investigating - At 12:09 AM we noticed traffic drop for multiple services. We are currently investigating this issue.
Apr 9, 02:59 CDT
Postmortem - Read details
Apr 15, 09:04 CDT
Resolved - This outage is now restored. If you have any further questions or are still experiencing issues, please don't hesitate to reach out!
Apr 15, 09:02 CDT
Investigating - We are currently seeing Waterford Union HS as down starting at 9:43 PM. We have opened ticket 12071814 with GLS for this. Since there are multiple power outages in the area, please confirm power on site for this circuit.
Apr 14, 22:40 CDT
Resolved - Hello,

At this time we are seeing all services restored.

Please reach out with any questions.

Thank you,

Apr 15, 07:17 CDT
Update - Hello,

The WiscNet NOC has contacted GLS on your behalf and opened ticket 12071583, for additional information, please reach out to the GLS NOC at 1.866.558.1920.

Apr 15, 06:11 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for Sheboygan Falls School District at 5:52am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1511.

Apr 15, 06:03 CDT
Resolved - Hello,

At this time we are seeing all services restored.

Please reach out with any questions.

Thank you,

Apr 15, 06:05 CDT
Update - Hello,

The WiscNet NOC has contacted GLS on your behalf and opened ticket 12070964, for additional information, please reach out to the GLS NOC at 1.866.558.1920.

Thank you,

Apr 14, 23:47 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for Cambridge School District at 11:27pm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 238.

Apr 14, 23:38 CDT
Completed - The scheduled maintenance has been completed.
Apr 15, 06:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 00:00 CDT
Scheduled - WIN Technology will be performing testing for packet loss.

Downtime: Up to 6 hours, but expected to be much less.

Apr 13, 18:23 CDT
Completed - The scheduled maintenance has been completed.
Apr 15, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 00:00 CDT
Scheduled - Spectrum will be performing a STD, LOS, DOT/Mandated Fiber Relocate.

Downtime: 355 minutes.

Apr 1, 20:42 CDT