2277171 - Highland School District - DOWN
Update - Hello,

We are reaching out to provide the latest update on this issue. Our provider let us know that there is a field dispatch ongoing with no ETA on the repairs.

Thank you,
Aug 20, 2026 - 13:28 CDT
Identified - Hello,

We are reaching out to provide the latest update on this issue. Our provider let us know their was a fiber cut near the location of the site impacting our upstream connection to madison. At this time, the construction crew is actively working to repair the issue. There is no ETR at this time.

Thank you,
Aug 19, 2026 - 13:43 CDT
Update - Hello,

We are still seeing this service as down. Please let us know if this outage is expected and verify power to the equipment onsite. If the issue still persists please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 641.

If you have any additional questions, please contact WiscNet NOC.

Thank you,
Aug 17, 2026 - 08:22 CDT
Investigating - Hello,

We've detected an outage on your service starting around 4:02PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761.

Thank you,
Aug 14, 2026 - 16:17 CDT
Uptime over the past 90 days. View historical uptime.
Village of Allouez Operational
Altra Federal Credit Union Operational
90 days ago
100.0 % uptime
Today
Altoona City Operational
Altoona School District Operational
All Saints Regional Catholic School Operational
90 days ago
100.0 % uptime
Today
Alverno College Operational
Appleton Area School District Operational
Appleton Boys and Girls Club Operational
City of Appleton Operational
Appleton Exhibition Center Operational
Ashwaubenon School District Operational
Village of Ashwaubenon Operational
Auburndale School District Operational
Aurora University Operational
Augusta School District Operational
Baraboo School District Operational
Barneveld School District Operational
Village of Bellevue Operational
90 days ago
100.0 % uptime
Today
City of Beloit Operational
Beloit College Operational
Beloit School District Operational
Berlin Area School District Operational
Big Foot UHS School District Operational
Versiti Operational
City of Brookfield Operational
Brown County Operational
Brown County 2 Remote Site Operational
Brown County 3 Remote Site Operational
Brown County Jail Operational
Brown County Law Enforcement Operational
Brown County New Eye Operational
Brown County PDCT Operational
Brown County PDCT 2 Operational
Brown County Public Service Commission Operational
Calumet County Operational
Cameron School District Operational
Campbellsport School District Operational
Carroll University Operational
Carthage College Operational
CESA 2 Operational
CESA 3 Operational
CESA 10 Operational
Chetek-Weyerhaeuser School District Operational
Children Hospital and Health System Operational
Chippewa County Operational
Chippewa Valley Technical College Operational
Chippewa Falls Area Unified School District Operational
Clear Lake School District Operational
Clinton Community School District Operational
Cochrane-Fountain City School District Operational
Colfax School District Operational
Cornell School District Operational
Cudahy School District Operational
D C Everest Area School District Operational
Dane County Operational
City of De Pere Operational
De Pere School District Operational
Denmark School District Operational
Discovery World Operational
90 days ago
100.0 % uptime
Today
Door County Operational
Dove Health Care Operational
Dunn County Operational
East Troy Community School District Operational
90 days ago
98.5 % uptime
Today
Eau Claire Area School District Operational
Eau Claire Catholic Schools Operational
City of Eau Claire Operational
Eau Claire County Operational
Edgerton School District Operational
Educators Credit Union Operational
Elk Mound Area School District Operational
Elkhorn Area School District Operational
Fall Creek School District Operational
Family Peace Center Operational
Fond du Lac Band Reservation Operational
90 days ago
100.0 % uptime
Today
City of Fond du Lac Operational
Fond du Lac County Operational
Fond du Lac School District Operational
Fort Atkinson School District Operational
Fox City Performing Arts Center Operational
Fox Valley Lutheran High School Operational
Fox Valley Technical College Operational
City of Franklin Operational
Franklin Public School District Operational
Town of Grand Chute Operational
Grant County Operational
City of Green Bay Operational
Green Bay Area School District Operational
Green Bay Community Church Operational
Green Lake County Operational
Greendale School District Operational
90 days ago
100.0 % uptime
Today
Greendale Village Operational
90 days ago
100.0 % uptime
Today
City of Greenfield Operational
Greenfield School District Operational
Greenwood School District Operational
Gresham School District Operational
Hartford UHS School District Operational
Hartland-Lakeside J3 School District Operational
Hilbert School District Operational
HNR School District-Neosho Operational
HNR School District- Rubicon Operational
Holy Apostles School Operational
Holy Hill Area School District Operational
Howard Village Operational
Howard-Suamico School District Operational
Hudson School District Operational
Inclusa Operational
Independence First Operational
Indianhead Federated Library System Operational
Jackson County Operational
City of Janesville Operational
Janesville School District Operational
90 days ago
100.0 % uptime
Today
Jefferson County Operational
Jefferson School District Operational
Kaukauna Area School District Operational
Kenosha County Operational
Kenosha County Public Library System Operational
Kenosha Unified School District Operational
City of La Crosse Operational
La Crosse Public Library Operational
90 days ago
99.9 % uptime
Today
La Crosse School District Operational
Lac Courte Oreilles Ojibwe University Operational
90 days ago
100.0 % uptime
Today
School District of Ladysmith Operational
Lake Holcombe School District Operational
Lakeland University Operational
Lancaster Community Schools Operational
90 days ago
100.0 % uptime
Today
Lawrence University Operational
Lincoln County Operational
Little Chute Area School District Operational
Village of Little Chute Operational
Lomira School District Operational
Loyal School District Operational
Luther High School Operational
Luxemburg-Casco School District Operational
Madison Area Technical College Operational
City of Madison Operational
Madison Metropolitan School District Operational
Manitowoc Public Utilities Operational
Manitowoc School District Operational
Marathon County Operational
Marcus Center for the Performing Arts Operational
90 days ago
100.0 % uptime
Today
Marinette City Operational
Marinette County Operational
Marinette School District Operational
Marquette University Operational
Marshall School District Operational
City of Marshfield Operational
Marshfield Unified School District Operational
Mayville School District Operational
McDonell Area Catholic School District Operational
McFarland School District Operational
Medical College of Wisconsin Operational
City of Menasha Operational
Menasha Joint School District Operational
Town of Menasha Operational
Menasha Utilities Operational
Menomonie Area School District Operational
Meriter Hospital, Inc. Operational
Messmer Catholic Operational
Mid-State Technical College Operational
Mid-State Technical College - Stevens Point Operational
90 days ago
100.0 % uptime
Today
Mid-Wisconsin Federated Library System Operational
Middleton-Cross Plains Area School District Operational
Milwaukee Area Technical College Operational
Milwaukee Art Museum Operational
City of Milwaukee Operational
Milwaukee Institute of Art and Design Operational
Milwaukee Public Museum Operational
Milwaukee School of Engineering Operational
Mineral Point Unified School District Operational
Mondovi School District Operational
Monona Grove School District Operational
Monroe School District Operational
Montello School District Operational
Moraine Park Technical College Operational
Mosinee School District Operational
Mount Mary University Operational
90 days ago
100.0 % uptime
Today
Muskego City Operational
90 days ago
97.66 % uptime
Today
Muskego-Norway School District Operational
City of Neenah Operational
Neenah Joint School District Operational
Neillsville School District Operational
City of New Berlin Operational
New Berlin School District Operational
Nicolet Area Technical College Operational
Nicolet Federated Library System Operational
North Central Health Care Operational
North Fond du Lac School District Operational
Northeast Wisconsin Technical College Operational
Northern Waters Library Service Operational
Northland College Operational
Northland International University Operational
Northwood Technical College Operational
Oak Creek-Franklin Joint School District Operational
90 days ago
100.0 % uptime
Today
Oconomowoc Area School District Operational
90 days ago
100.0 % uptime
Today
Oconto County Operational
90 days ago
100.0 % uptime
Today
Omro School District Operational
Onalaska School District Operational
Oshkosh Area School District Operational
City of Oshkosh Operational
Osseo-Fairchild School District Operational
Owen-Withee School District Operational
Pabst Theater Organization Operational
90 days ago
100.0 % uptime
Today
Palmyra-Eagle Area School District Operational
PESI Operational
Pier Wisconsin Operational
City of Platteville Operational
Platteville School District Operational
Plover Village Operational
90 days ago
100.0 % uptime
Today
Portage County Operational
Price County Operational
Pulaski Community School District Operational
Rhinelander School District Operational
Rice Lake Area School District Operational
Richmond School District Operational
Ripon Area School District Operational
River Falls School District Operational
Rock County Operational
Rock Prairie Montessori School Operational
90 days ago
100.0 % uptime
Today
Rosendale-Brandon School District Operational
Royal Credit Union Operational
Rubicon J6 School District Operational
Rural Health Care Operational
Sacred Heart Hospital Operational
Sacred Heart Seminary and School of Theology Operational
90 days ago
100.0 % uptime
Today
St. Augustine University Parish Operational
St. Francis Xavier Catholic School Systems Operational
St. Joseph's Hospital Operational
St Mary's Hospital Medical Center Operational
90 days ago
100.0 % uptime
Today
St. Mary's Springs Academy Operational
St. Norbert College Operational
St. Thomas Aquinas Parish School Operational
St. Vincent Hospital Operational
Sevastopol School District Operational
Sheboygan Area School District Operational
City of Sheboygan Operational
Sheboygan County Operational
Shorewood School District Operational
90 days ago
99.76 % uptime
Today
Silver Lake College Operational
Slinger School District Operational
South Central Library System Operational
Southern Door County School District Operational
Southwest Health Center Operational
Southwest Library System Operational
90 days ago
100.0 % uptime
Today
Sparta Area School District Operational
90 days ago
100.0 % uptime
Today
Spencer School District Operational
Spooner Area School District Operational
Spooner Health System Operational
Stanley-Boyd Area School District Operational
Stevens Point Area Public School District Operational
City of Stevens Point Operational
City of Sturgeon Bay Operational
90 days ago
100.0 % uptime
Today
Village of Suamico Operational
City of Superior Operational
SWITCH - Southeastern Wisc Info Tech Exchange Operational
Thorp School District Operational
Tomahawk School District Operational
Trout Lake Operational
Turtle Lake School District Operational
UW-Whitewater Operational
Verona Area School District Operational
Victory Christian Academy Operational
90 days ago
99.25 % uptime
Today
Viterbo University Operational
Washburn County Operational
Watertown Unified School District Operational
City of Watertown Operational
90 days ago
100.0 % uptime
Today
City of Waukesha Operational
Waukesha County Operational
Waukesha County Technical College Operational
Waukesha School District Operational
Waupaca County Operational
Waupun School District Operational
City of Wausau Operational
Wausau School District Operational
Wautoma Area School District Operational
Wauwatosa City Operational
City of West Allis Operational
West Allis-West Milwaukee School District Operational
West De Pere School District Operational
Western Technical College Operational
Westosha Special Ed Operational
Whitefish Bay School District Operational
City of Whitewater Operational
Whitewater Unified School District Operational
Whitnall School District Operational
Winnebago County Operational
Winnebago Lutheran Academy Operational
Winneconne Community School District Operational
Winnefox Library System Operational
WiscNet Headquarters Operational
90 days ago
99.97 % uptime
Today
Wisconsin Center for the Blind and Visually Impaired Operational
90 days ago
100.0 % uptime
Today
Wisconsin Center District Operational
90 days ago
100.0 % uptime
Today
Wisconsin Dells School District Operational
Wisconsin Department of Military Affairs Operational
State of Wisconsin Dept of Public Instruction Operational
Wisconsin Department of Transportation Operational
Wisconsin Economic Development Corporation - Madison Operational
Wisconsin Economic Development Corporation - Milwaukee Operational
Wisconsin Educational Communications Board Operational
State of Wisconsin Investment Board Operational
Wisconsin Lutheran High School Operational
State of Wisconsin Operational
Wisconsin Valley Library Service Operational
Wisconsin Regional Peering Operational
MERIT Network Operational
Pennsylvania State University Operational
SysNet Operational
Indiana Giga POP Operational
Northwestern University Operational
University of Chicago Operational
University of Iowa Operational
University of Illinois Operational
NorthernLights GigaPOP Operational
UW SysNet Operational
Illinois State University Operational
Penn State University Operational
KINBER Operational
MOREnet Operational
Iowa State University Operational
University of Nebraska CSN Operational
University of Nebraska Lincoln Operational
University of Missouri Operational
OneNet Operational
GPN Operational
Transit Share Operational
University of Wisconsin SysNet Operational
University of Iowa Operational
Penn State Operational
University of Minnesota Operational
Indiana University Operational
MERIT Operational
KINBER Operational
Iowa State University Operational
TEACH - Milwaukee Major Outage
Algoma School District Operational
All Saints Catholic School - Berlin Operational
Arrowhead UHS School District Operational
Bellin College Inc Operational
Bonduel School District Operational
Bowler School District Operational
Waukesha County Federated Library System (Bridges Library System) Operational
Bridges Library System Operational
Brighton #1 School District Operational
Bristol School District #1 Operational
Burlington Area School District Operational
Catholic Memorial High School Operational
CESA 1 Operational
CESA 6 Operational
CESA 7 Operational
Chilton School District Operational
Concordia University Operational
Dodgeland School District Operational
Elcho School District Operational
Elkhart Lake-Glenbeulah School District Operational
Erin School District Operational
Fox Point J2 School District Operational
Freedom Area School District Operational
Geneva J4 School District Operational
Genoa City J2 School District Operational
Gilmanton School District Operational
Grafton School District Operational
Granton Area School District Operational
Grantsburg School District Operational
Hartford J1 School District Operational
Holmen School District Operational
Horicon School District Operational
Hortonville Area School District Operational
Howards Grove School District Operational
Kettle Moraine School District Operational
Kewaunee School District Operational
Kiel Area School District Operational
Kimberly Area School District Operational
Kohler School District Operational
Lac du Flambeau #1 School District Operational
Lake Country School District Operational
Lakeshore Technical College Operational
Lena School District Operational
Linn J6 School District Operational
Living Hope Lutheran School Operational
Good Shepherd Lutheran School Operational
Maple Dale-Indian Hill School District Operational
Marian University of Fond du Lac Operational
Marquette University High School Operational
Medford Area Public School District Operational
Menominee Indian School District Operational
Mequon-Thiensville School District Operational
Merton Community School District Operational
Milton School District Operational
Milwaukee County Federated Library System Operational
Mishicot School District Operational
Monarch Library System Operational
New London School District Operational
Nicolet UHS School District Operational
Northcentral Technical College Operational
Northern Ozaukee School District Operational
Northland Pines School District Operational
Oakfield School District Operational
Outagamie Waupaca Library System Operational
Paris J1 School District Operational
Pewaukee School District Operational
Phillips School District Operational
Pittsville School District Operational
Plymouth Joint School District Operational
Port Washington-Saukville School District Operational
Prairie Lakes Library System Operational
Prairie Farm Public School District Operational
Prentice School District Operational
Racine Lutheran High School Operational
Racine Unified School District Operational
Randall J1 School District Operational
Raymond #14 School District Operational
Reedsville School District Operational
Rib Lake School District Operational
Ripon College Operational
Sacred Heart School of Theology Operational
Salem School District Operational
Sharon J11 School District Operational
Shawano School District Major Outage
Sheboygan Falls School District Operational
Shoreland Lutheran High School Operational
South Milwaukee School District Operational
Spring Valley School District Operational
St. Catherines High School Operational
St. Mary Catholic Schools Operational
Stone Bank School District Operational
Stoughton Area School District Operational
Sturgeon Bay School District Operational
Swallow School District Operational
Three Lakes School District Operational
Union Grove J1 School District Operational
Union Grove UHS School District Operational
Washington-Caldwell School District Operational
Waterford Graded J1 School District Operational
Waterford UHS School District Operational
Waupaca School District Operational
White Lake School District Operational
Whitefish Bay Dominican High School Operational
Wisconsin Lutheran College Operational
Wisconsin School for the Deaf Operational
Wrightstown Community School District Operational
TEACH - Madison Major Outage
Adams-Friendship Area School District Operational
Albany School District Operational
Almond-Bancroft School District Operational
Antigo Unified School District Operational
Argyle School District Operational
Bangor School District Operational
Barron Area School District Operational
Beecher-Dunbar-Pembine School District Operational
Belleville School District Operational
Belmont Community School District Operational
Benton School District Operational
Birchwood School District Operational
Black Hawk School District Operational
Blackhawk Technical College Operational
Boscobel Area School District Operational
Boyceville Community School District Operational
Brillion School District Operational
Cambria-Friesland School District Operational
Cambridge School District Operational
Cassville School District Operational
CESA 4 Operational
CESA 5 Operational
CESA 8 Operational
CESA 9 Operational
Coleman School District Operational
Coman School District Operational
Crivitz School District Operational
Cuba City School District Operational
Darlington Community School District Operational
De Forest Area School District Operational
Deerfield Community School District Operational
Delavan-Darien School District Operational
Dodgeville School District Operational
East Troy School District Operational
Edgar School District Operational
Edgewood High School Operational
Ellsworth Community School District Operational
Elmwood School District Operational
Fall River School District Operational
Flambeau School District Operational
Florence County School District Operational
Frederic School District Operational
Gillett School District Operational
Goodman-Armstrong Creek School District Operational
Green Lake School District Operational
Hayward Community School District Operational
Highland School District Major Outage
Hurley School District Operational
Hustisford School District Operational
Iola-Scandinavia School District Operational
Iowa-Grant School District Operational
Ithaca School District Operational
Johnson Creek School District Operational
Kewaskum School District Operational
Lac Courte Oreilles Ojibwa Community College Operational
Lake Mills Area School District Operational
Lakeland UHS School District Operational
Laona School District Operational
Lodi School District Operational
Marathon City School District Operational
Marion School District Operational
Markesan School District Operational
Mercer School District Operational
Minocqua J1 School District Operational
Monticello School District Operational
Mukwonago School District Operational
New Glarus School District Operational
Niagara School District Operational
Norris Academy Operational
North Lakeland School District Operational
Northwood School District Operational
Norwalk-Ontario-Wilton School District Operational
Oconto Falls Public School District Operational
Oconto Unified School District Operational
Oregon School District Operational
Osceola School District Operational
Parkview School District Operational
Pecatonica Area School District Operational
Peshtigo School District Operational
Phelps School District Operational
Plum City School District Operational
Port Edwards School District Operational
Portage Community School District Operational
Poynette School District Operational
Prairie du Chien Area School District Operational
Prescott School District Operational
Princeton School District Operational
Randolph School District Operational
Rio Community School District Operational
River Ridge School District Operational
River Valley School District Operational
Riverdale School District Operational
Rock Prairie Montessori Operational
Rosholt School District Operational
Sacred Heart of Jesus and Mary School Operational
Saint Croix Central School District Operational
Saint Croix Falls School District Operational
Sauk Prairie School District Operational
School District of Wild Rose Operational
Seneca School District Operational
Shell Lake School District Operational
Shiocton School District Operational
Shullsburg School District Operational
Siren School District Operational
Solon Springs School District Operational
Southwest Wisconsin Technical College Operational
Southwestern Wisconsin School District Operational
Stratford School District Operational
Sun Prairie Area School District Operational
Suring Public School District Operational
Tigerton School District Operational
Tomorrow River School District Operational
Tri-County Area School District Operational
Two Rivers Public School District Operational
Wabeno Area School District Operational
Walworth J1 School District Operational
Waterloo School District Operational
Waunakee Community School District Operational
Waupaca School District Operational
Wausaukee School District Operational
Wauzeka-Steuben School District Operational
Webster School District Operational
West Salem School District Operational
Westfield School District Operational
Weyauwega-Fremont School District Operational
Winding Rivers Library System Operational
Wisconsin Center for the Blind and Visually Impaired Operational
Wisconsin Heights School District Operational
Wonewoc-Union Center School District Operational
Woodruff J1 School District Operational
Glendale-River Hills School District Operational
Fox Valley CAN (FoxNet) Operational
Necedah Area School District Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

2272100 | TDS - Software Maintenance Aug 25, 2026 00:30-05:30 CDT

TDS will be upgrading their switch software.

Anticipated Downtime: 30 minutes
Posted on Aug 20, 2026 - 19:19 CDT

Green Bay WiscNet - Nsight maintenance Aug 27, 2026 23:00 - Aug 28, 2026 00:00 CDT

On Thur August 27th from 11:00pm-11:59pm WiscNet and Nsight will be performing service impacting changes to our connectivity at UW Green Bay.

We expect there to be 5 minutes of downtime during this time window.
Posted on Aug 21, 2026 - 13:05 CDT

2275295 | Spectrum - Hardware Upgrade Maintenance Night #1 Aug 28, 2026 00:00-06:00 CDT

Spectrum will be performing a hardware upgrade maintenance in Hayward, WI.

Anticipated Downtime: 180 minutes
Posted on Aug 11, 2026 - 21:05 CDT

2267458 | Spectrum | Fiber Enclosure Replacement Aug 28, 2026 00:00-06:00 CDT

Spectrum will be performing Fiber Enclosure Replacement in Wautoma, WI.

Anticipated Downtime: 240 minutes.
Posted on Aug 07, 2026 - 13:34 CDT

2275295 | Spectrum - Hardware Upgrade Maintenance Night #2 Aug 31, 2026 00:00-06:00 CDT

Spectrum will be performing a hardware upgrade maintenance in Hayward, WI.

Anticipated Downtime: 180 minutes
Posted on Aug 11, 2026 - 21:05 CDT

2272576 | Spectrum - Configuration Changes Maintenance Sep 24, 2026 00:00-06:00 CDT

Spectrum will be performing a configuration changes in multiple locations.

Anticipated Downtime: 120 minutes
Posted on Aug 11, 2026 - 16:44 CDT

2270863 | Spectrum - Equipment Maintenance Sep 25, 2026 00:00-06:00 CDT

Update - Maintenance has been rescheduled to 09/25.
Aug 06, 2026 - 07:37 CDT
Scheduled - Spectrum will be performing an equipment maintenance in multiple locations.

Anticipated Downtime: 120 minutes
Aug 04, 2026 - 19:40 CDT

Aug 22, 2026

No incidents reported today.

Aug 21, 2026

[2279983] WiscNet - Kenosha Co School District - Down
Postmortem - Read details
Aug 21, 13:14 CDT
Resolved - Hello,

The site has restored, please let us know if you have any questions.

Kind regards
Aug 21, 13:13 CDT
Investigating - Hello,

At 12:08am CT 8/21 the WiscNet NOC observed our link go down to the Kenosha County School District.

We are asking that you confirm power and equipment if this isn't a known maintenance.

If there is power to your equipment reach out to your provide.

Thank you,
Aug 21, 00:29 CDT
[2280233] La Crosse Public Library - Down
Postmortem - Read details
Aug 21, 12:27 CDT
Resolved - Hello,

The WiscNet NOC has observed all alarms clear.
Aug 21, 12:24 CDT
Identified - Hello,

At 9:57am, the WiscNet NOC lost access to our device at Lacrosse Public Library. Please verify power and equipment onsite.
Aug 21, 10:25 CDT
[2276517] Appleton Exhibition Center - 400973 - Down
Postmortem - Read details
Aug 21, 12:06 CDT
Resolved - Hello, we see service restoration as of 2:20PM on 2/19.
Aug 21, 11:53 CDT
Update - We have been in contact with the site and notified that this outage is down due to tornado damage. Please contact your last mile provider for assistance in restoring your circuit.

If you have any further questions, please reach out to the Wiscnet NOC team.
Aug 19, 14:45 CDT
Update - Hello,

We are still not seeing a connection with your device on site. Please check your device and equipment on site and power cycle the equipment. If you need further assistance, please reach out to your last mile provider.
Aug 18, 13:58 CDT
Identified - At this time, we are not seeing a connection with your device on site. Please check your device and equipment on site and power cycle the equipment. If you need assistance, please reach out to your last mile provider.

If you have any additional questions, please contact WiscNet NOC.
Aug 13, 15:47 CDT
Investigating - At this time, we are not seeing a connection with your device on site. Please check your device and equipment on site and power cycle the equipment. If you need assistance, please reach out to your last mile provider.

If you have any additional questions, please contact WiscNet NOC.
Aug 13, 15:41 CDT
[2280108] PhilipsSD - 40058 - Down
Postmortem - Read details
Aug 21, 11:08 CDT
Resolved - Hello,

The WiscNet NOC observed alarms clear and services restore for Philips Area School School at 7:17 AM Central
Aug 21, 11:06 CDT
Investigating - The WiscNet NOC has lost access to our device for Philips Area School District at 6:35am CT 8/21. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1324. 

If you have any additional questions, please contact WiscNet NOC.
Aug 21, 07:07 CDT
[2279995] River Ridge School District - Down
Postmortem - Read details
Aug 21, 10:55 CDT
Resolved - Hello,

The WiscNet NOC observed alarms clear and services restore for the River Ridge School District.
Aug 21, 10:51 CDT
Identified - Hello,

At 12:50 AM CST we noticed alarms indicating r-riverridgesd is down. At this time our provider has opened a ticket and is investigating at this time. We will provide further information as we receive it from our provider.
Aug 21, 01:01 CDT
[2279631] Shawano School District - 400620 - Down
Resolved - The WiscNet NOC has observed a loss of connection at the handoff port for Shawano School District at 8:40 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2481. 

If you have any additional questions, please contact WiscNet NOC.
Aug 21, 08:27 CDT
[2279631] Shawano School District - 400620 - Down
Postmortem - Read details
Aug 21, 08:28 CDT
Resolved - This incident has been resolved.
Aug 21, 08:26 CDT
Identified - The WiscNet NOC has observed a loss of connection at the handoff port for Shawano School District at 8:40 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2481. 

If you have any additional questions, please contact WiscNet NOC.
Aug 20, 08:53 CDT
[2280059] Marathon City School District Site Down
Resolved - This incident has been resolved.
Aug 21, 05:38 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for Marathon City School District at 2:41 am on 8/21. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 933.

Thank you,
Aug 21, 03:03 CDT
#2279925 - Lake Country School District - DOWN
Resolved - This incident has been resolved.
Aug 21, 05:35 CDT
Update - Hello,

At this time we are seeing all alarms cleared and services restored.

Please reach out with any questions.

thank you,
Aug 21, 05:35 CDT
Investigating - Hello,

We've detected an outage on your service starting around 4:55PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761.

Thank you,
Aug 20, 17:36 CDT

Aug 20, 2026

Spooner Health System - traffic alarm 2279951
Resolved - Customer not seeing any issues. Closing ticket.
Aug 20, 21:34 CDT
Investigating - Hello,

At 8:12 pm cst we noticed traffic alarms at Spooner Health System

Located at
1280 Chandler Dr, Spooner, WI 54801

Can you verify power and equipment. Please reach out to us with any questions.

Thanks,
Aug 20, 21:15 CDT
2279924 | Westfield School District (400662) - Down
Resolved - We are observing the site clear at 5:48PM CDT 8/20/2026. After investigation, we see our device went down due to power.

If you have any additional questions, please contact WiscNet NOC.
Aug 20, 19:38 CDT
Investigating - The WiscNet NOC has lost access to our device for Westfield School District at 4:45PM CDT 8/20/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1830.

If you have any additional questions, please contact WiscNet NOC.
Aug 20, 17:36 CDT
#2279404 - WiscNet - Prentice School District - "Glitchy" service/DNS issues
Postmortem - Read details
Aug 20, 11:21 CDT
Resolved - This incident has been resolved.
Aug 20, 11:18 CDT
Investigating - Hello,


Per our conversation, there was some DNS/Glitchy service starting around 2:30PM today. I didn't see anything glaring on our router onsite, however I did create ticket 2279404 for tracking. I also suggested reaching out to GLS at 866-558-1920, they might also ask for an identifier, I have a 1386 for a GLS/Teach ID.

Thank you,
Aug 19, 17:43 CDT
2278774 | Access Wisconsin - Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Aug 20, 06:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 05:00 CDT
Scheduled - Access Wisconsin's partner will be moving equipment from their old CO to their new CO in Cable, WI.

Anticipated Downtime: 30 minutes
Aug 18, 19:27 CDT
2271553 | WiscNet - Router Maintenance [Backup Night]
Completed - The scheduled maintenance has been completed.
Aug 20, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 22:00 CDT
Scheduled - Backup Night

WiscNet technologists will be applying firmware upgrades on backbone routers. Actual service impact is expected to be 10-15 minutes per router. Members with diverse circuits landing diverse routers will only have one circuit impacted at a time.

A backup maintenance window of Wednesday, August 19th starting at 10:00PM and stopping by 6:00AM will be reserved in case any issues arise during the first maintenance window.
Aug 4, 17:42 CDT
[2279544] Wiscnet - Hayward School District - Outage
Resolved - Hello,

From 5am to 520am alarms were observed indicating we lost connection to our Hayward school district device. Services at this point have restored and we are monitoring normally. GLS has opened ticket 12363732 to investigate.

Thank you,
Aug 20, 05:25 CDT

Aug 19, 2026

2278948 - Big Foot UHS School District - router unreachable
Resolved - Hello,

We are seeing this service as back up. We will continue to monitor it and let you know if we see any future issues.
Aug 19, 18:43 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for Big Foot UHS School District at 8/19, 2:03 PM Central. Please let us know if this outage is expected and verify power to your site and the network equipment.

Thank you,
Aug 19, 14:28 CDT
[2279317] Walworth J1 School District - 400650 - Down
Resolved - The WiscNet NOC has lost access to our device for Walworth J1 School District at 2:22 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. GLS/TEACH has opened the ticket # 12362543 for this incident. The TEACH ID for this circuit is 1984. 

If you have any additional questions, please contact WiscNet NOC.  

External

Our power is out.

Karie Bourke, Business Manager
Walworth Jt School District #1
\(262\)275-6896 ext 1237
[Karie.Bourke@walworth.k12.wi.us](mailto:Karie.Bourke@walworth.k12.wi.us)

On Wed, Aug 19, 2026, 2:35 PM wrote:
Identified - 1 component affected - The WiscNet NOC has lost access to our device... ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

WiscNet

\[2279317\] Walworth J1 School District - 400650 - Down
New incident: Identified
The WiscNet NOC has lost access to our device for Walworth J1 School District at 2:22 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. GLS/TEACH has opened the ticket # 12362543 for this incident. The TEACH ID for this circuit is 1984. 
If you have any additional questions, please contact WiscNet NOC.
Time posted
Aug 19, 14:35 CDT
Components affected
TEACH - Madison - Walworth J1 School ...

[View full incident details](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstspg.io%2F3x3yc762dt7l&data=05%7C02%7Cnoc%40wiscnet.net%7Cb77e4c456bb0482ae89208defe2a80f3%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639227655796663200%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C80000%7C%7C%7C&sdata=WvyhTITQWK9hXtutEAqercm78jHpWkakSCBIDRUa%2Bp0%3D&reserved=0)

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External

Our power is back up.  We are now waiting on our server to come back online 

Karie Bourke, Business Manager
Walworth Jt School District #1
\(262\)275-6896 ext 1237
[Karie.Bourke@walworth.k12.wi.us](mailto:Karie.Bourke@walworth.k12.wi.us)

On Wed, Aug 19, 2026, 3:28 PM wrote:
Update - 1 component affected - We have been advised of a power outage at the... ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

WiscNet

\[2279317\] Walworth J1 School District - 400650 - Down
An update has been posted
We have been advised of a power outage at the site. Once power is restored, the circuit should restore as well. If it has not restored at that time, please reach out to GLS Tech Support for 24x7/outages/incidents at 866-558-1920. GLS/TEACH has opened the ticket # 12362543 for this incident. The TEACH ID for this circuit is 1984.
If you have any additional questions, please contact WiscNet NOC.
Time posted
Aug 19, 15:28 CDT
Components affected
TEACH - Madison - Walworth J1 School ...

[View 2 previous incident updates](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstspg.io%2F3x3yc762dt7l&data=05%7C02%7Cnoc%40wiscnet.net%7C4413b1a1749e49ca190c08defe30bf04%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639227682491836940%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=ELMkDYkg1PMI74MBy1JCi3zmo7RQFB%2BgBDxKf%2Feouws%3D&reserved=0)

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Aug 19, 16:55 CDT
[2279317] Walworth J1 School District - 400650 - Down
Resolved - This incident has been resolved.
Aug 19, 16:55 CDT
Update - Hello,


We saw all of our devices restore around 3:30PM.


Thank you,
Aug 19, 16:55 CDT
Investigating - External

Our power is back up.  We are now waiting on our server to come back online 

Karie Bourke, Business Manager
Walworth Jt School District #1
\(262\)275-6896 ext 1237
[Karie.Bourke@walworth.k12.wi.us](mailto:Karie.Bourke@walworth.k12.wi.us)

On Wed, Aug 19, 2026, 3:28 PM wrote:
Update - 1 component affected - We have been advised of a power outage at the... ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

WiscNet

\[2279317\] Walworth J1 School District - 400650 - Down
An update has been posted
We have been advised of a power outage at the site. Once power is restored, the circuit should restore as well. If it has not restored at that time, please reach out to GLS Tech Support for 24x7/outages/incidents at 866-558-1920. GLS/TEACH has opened the ticket # 12362543 for this incident. The TEACH ID for this circuit is 1984.
If you have any additional questions, please contact WiscNet NOC.
Time posted
Aug 19, 15:28 CDT
Components affected
TEACH - Madison - Walworth J1 School ...

[View 2 previous incident updates](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstspg.io%2F3x3yc762dt7l&data=05%7C02%7Cnoc%40wiscnet.net%7C4413b1a1749e49ca190c08defe30bf04%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639227682491836940%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=ELMkDYkg1PMI74MBy1JCi3zmo7RQFB%2BgBDxKf%2Feouws%3D&reserved=0)

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Aug 19, 15:58 CDT
Update - We have been advised of a power outage at the site. Once power is restored, the circuit should restore as well. If it has not restored at that time, please reach out to GLS Tech Support for 24x7/outages/incidents at 866-558-1920. GLS/TEACH has opened the ticket # 12362543 for this incident. The TEACH ID for this circuit is 1984.

If you have any additional questions, please contact WiscNet NOC.
Aug 19, 15:28 CDT
Update - External

Our power is out.

Karie Bourke, Business Manager
Walworth Jt School District #1
\(262\)275-6896 ext 1237
[Karie.Bourke@walworth.k12.wi.us](mailto:Karie.Bourke@walworth.k12.wi.us)

On Wed, Aug 19, 2026, 2:35 PM wrote:
Identified - 1 component affected - The WiscNet NOC has lost access to our device... ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ 

WiscNet

\[2279317\] Walworth J1 School District - 400650 - Down
New incident: Identified
The WiscNet NOC has lost access to our device for Walworth J1 School District at 2:22 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. GLS/TEACH has opened the ticket # 12362543 for this incident. The TEACH ID for this circuit is 1984. 
If you have any additional questions, please contact WiscNet NOC.
Time posted
Aug 19, 14:35 CDT
Components affected
TEACH - Madison - Walworth J1 School ...

[View full incident details](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fstspg.io%2F3x3yc762dt7l&data=05%7C02%7Cnoc%40wiscnet.net%7Cb77e4c456bb0482ae89208defe2a80f3%7C69ed30a254ec47b68229ce1ac78f3014%7C0%7C0%7C639227655796663200%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C80000%7C%7C%7C&sdata=WvyhTITQWK9hXtutEAqercm78jHpWkakSCBIDRUa%2Bp0%3D&reserved=0)

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Aug 19, 15:17 CDT
Identified - The WiscNet NOC has lost access to our device for Walworth J1 School District at 2:22 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. GLS/TEACH has opened the ticket # 12362543 for this incident. The TEACH ID for this circuit is 1984. 

If you have any additional questions, please contact WiscNet NOC.
Aug 19, 14:35 CDT
2271553 | WiscNet hub upgrade failure in Spooner
Resolved - Hello,


After the Spooner device replacement, we're seeing services restored. Please reach out if you have questions or concerns.

Thank you,
Aug 19, 16:52 CDT
Update - Hello,

After investigating further, the device will need to be replaced in Spooner. The anticipated time for repair will be around 4 PM today.

Thanks,
Aug 19, 11:37 CDT
Identified - After WiscNet maintenance 2271553 running software updates on routers the night of August 18 (https://status.wiscnet.net/incidents/pwrqdblz2thc), the device r-spooner-hub failed to come back and will need a hard power cycle or possibly full device replacement. We're coordinating our response as early as possible Wednesday August 19th, updates to follow.
Aug 19, 01:53 CDT
[2279225] Hartford J1 School District - 400510 - Down
Resolved - The WiscNet NOC has lost access to our device for Hartford J1 School District on 8/19 at 12:54 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0616. 

If you have any additional questions, please contact WiscNet NOC.
Aug 19, 14:24 CDT
[2279225] Hartford J1 School District - 400510 - Down
Postmortem - Read details
Aug 19, 14:26 CDT
Resolved - This incident has been resolved.
Aug 19, 14:24 CDT
Identified - The WiscNet NOC has lost access to our device for Hartford J1 School District on 8/19 at 12:54 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0616. 

If you have any additional questions, please contact WiscNet NOC.
Aug 19, 13:03 CDT
[2279306] Two Rivers Public School District - 400646 - Network Alarm
Postmortem - Read details
Aug 19, 14:20 CDT
Resolved - At 1:55 CDT we received a notification from GLS/TEACH about network alarms for Two Rivers Public School District. At this time, GLS/TEACH has opened up ticket #**12362496**. Please reach out to GLS/TEACH tech support for further assistance.

If you have any additional questions, please contact WiscNet NOC.
Aug 19, 14:19 CDT
[2279306] Two Rivers Public School District - 400646 - Network Alarm
Resolved - This incident has been resolved.
Aug 19, 14:18 CDT
Identified - At 1:55 CDT we received a notification from GLS/TEACH about network alarms for Two Rivers Public School District. At this time, GLS/TEACH has opened up ticket #**12362496**. Please reach out to GLS/TEACH tech support for further assistance.

If you have any additional questions, please contact WiscNet NOC.
Aug 19, 14:14 CDT
2278826 | Argyle School District (400434) - Down
Postmortem - Read details
Aug 19, 13:13 CDT
Resolved - This incident has been resolved.
Aug 19, 13:12 CDT
Monitoring - Hello,

The Provider sent in an update and we seen the site restore at 8:16 AM CT. GLS worked with Richard B at the school to power cycle the Juniper onsite. After power cycling the juniper device, the circuit came back online, but GLS still observes a high CPU load alarm, and is investigating further. They are also holding the ticket for monitoring. We will let you know when the provider has closed the ticket.

Kind regards,
WISC NET NOC
Aug 19, 08:32 CDT
Update - Hello, The provider states they are still awaiting on the site to reach out, and provide layer 1 verification. We still observe the onsite device down as well.

GLS/TEACH observes High CPU Load alarm on their onsite device, and would like to work with you further to verify layer 1, and take other troubleshooting steps. Please reach out to teach at 866-558-1920. The TEACH ID for this circuit is 0067.
Aug 19, 08:24 CDT
Update - GLS has ticket 12360578 opened for this case and is pending Layer 1 and power verification.
Aug 18, 18:57 CDT
Investigating - The WiscNet NOC has lost access to our device for Argyle School District at 6:27PM CDT 8/18/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0067.

If you have any additional questions, please contact WiscNet NOC.
Aug 18, 18:56 CDT
[2278948] Big Foot UHS School District Site Bouncing
Postmortem - Read details
Aug 19, 12:28 CDT
Resolved - Hello,

At this time, we are not observing any flapping issues for the Big Foot UHS School District. The latest flap was at 9:48 AM Central and our connection has been stable since then.
Aug 19, 12:23 CDT
Investigating - Hello,

Starting around 9:50 pm on 8/18 we observed your site start to flap.

At this time we are requesting a reboot of all onsite equipment.

Please reach out with any questions.

Thank you,
Aug 19, 02:03 CDT
2278971 Mulitple sites Down
Resolved - Hello,

At this time we are seeing all alarms cleared and services restored.

Please reach out with any questions.

Thank you,
Aug 19, 06:16 CDT
Update - Hello,

Investigations continue at this time.

We don't have an ETR.

Please reach out with any questions.

Thank you,
Aug 19, 04:38 CDT
Update - We are continuing to investigate this issue.
Aug 19, 03:41 CDT
Investigating - Hello,

Starting at 2:42 am we received notice from our transport provider that your circuits are down. At that time we also observed our connection to our onsite equipment go down as well.

At this time our provider is investigating this outage.

Please reach out with any questions.

Thank you,
Aug 19, 03:28 CDT
2271011 | Spectrum - Configuration Changes Maintenance
Completed - The scheduled maintenance has been completed.
Aug 19, 06:02 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 00:00 CDT
Scheduled - Spectrum will be performing configuration changes.

Anticipated Downtime: 120 minutes
Aug 4, 23:05 CDT
2271553 | WiscNet - Router Maintenance
Completed - The scheduled maintenance has been completed.
Aug 19, 06:00 CDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 22:11 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 22:11 CDT
Scheduled - WiscNet technologists will be applying firmware upgrades on backbone routers the night of Tuesday, August 18th starting at 10:00PM and stopping by 6:00AM. Actual service impact is expected to be 10-15 minutes per router. Members with diverse circuits landing diverse routers will only have one circuit impacted at a time.

A backup maintenance window of Wednesday, August 19th starting at 10:00PM and stopping by 6:00AM will be reserved in case any issues arise during the first maintenance window.
Aug 4, 17:40 CDT

Aug 18, 2026

[2278578] Lomira School District - Router Unreachable
Postmortem - Read details
Aug 18, 14:19 CDT
Resolved - The WiscNet NOC has observed all alarms clear.
Aug 18, 14:16 CDT
Update - Hello,

We have been notified that the Last Mile Provider has been on site, and are making changes to the circuit. We will continue to monitor.
Aug 18, 12:49 CDT
Identified - Hello,

At 9:08am, the WiscNet NOC lost access to our router at Lomira School District. We have opened a ticket with the Last Mile Provider and are investigating.
Aug 18, 10:13 CDT
[2278401] WiscNet - East Troy 400994 - Down
Resolved - This incident has been resolved.
Aug 18, 08:09 CDT
Investigating - The WiscNet NOC has lost access to our device for **East Troy Area School District** at **8/18/2026 12:29AM CT**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **3188**. 

If you have any additional questions, please contact WiscNet NOC.
Aug 18, 00:41 CDT
2274586 | Software Upgrades
Completed - The scheduled maintenance has been completed.
Aug 18, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 22:00 CDT
Update - Hello,

Our provider will be performing software upgrades that could be service affecting. The maintenance will reduced redundancy and has the possibility of service interruptions for all members connecting to the r-marinette-hub.
Aug 17, 14:35 CDT
Scheduled - Hello,

Our provider will be performing software upgrades that could be service affecting. The maintenance will reduced redundancy and has the possibility of service interruptions for all members connecting to the r-marinette-hub.
Aug 17, 14:34 CDT

Aug 17, 2026

[2277971] Deerfield Community School District - router unreachable
Postmortem - Read details
Aug 17, 15:18 CDT
Resolved - Hello,

The WiscNet NOC observed alarms clear and services restored at 10:48 AM Central.
Aug 17, 14:56 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for Deerfield Community School District at 8/17 10:30 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 344. 

If you have any additional questions, please contact WiscNet NOC. 

Thank you,
Marcus
Aug 17, 10:51 CDT
[2277883] Fox Valley Technical College - 401321 - Down
Postmortem - Read details
Aug 17, 11:28 CDT
Resolved - The WiscNet NOC has lost connection to our device for **Fox Valley Technical College** at **7:55**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact your last mile provider for support.

If you have any additional questions, please contact WiscNet NOC.
Aug 17, 11:25 CDT
[2277883] Fox Valley Technical College - 401321 - Down
Resolved - This incident has been resolved.
Aug 17, 11:25 CDT
Identified - The WiscNet NOC has lost connection to our device for **Fox Valley Technical College** at **7:55**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact your last mile provider for support.

If you have any additional questions, please contact WiscNet NOC.
Aug 17, 08:20 CDT
[2276900] Whitewater Unified School District - 2673 - Partial Outage
Resolved - This incident has been resolved.
Aug 17, 06:33 CDT
Investigating - GLS/TEACH notified the WiscNet team regarding a loss of connection to Whitewater High School at 8:16 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1851.
Aug 14, 08:56 CDT
Identified - GLS/TEACH notified the WiscNet team regarding a loss of connection to Whitewater High School at 8:16 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1851. 


If you have any additional questions, please contact WiscNet NOC.
Aug 14, 08:54 CDT
Fall River SD - Down #2276645
Resolved - This incident has been resolved.
Aug 17, 06:25 CDT
Investigating - Hello,

We saw the fall river school district go down at 3:42 pm, The site came back up at 5:10 pm. Please let us know if you have any questions.

Thanks,
Aug 13, 17:25 CDT

Aug 16, 2026

2277618 - Multiple site outage
Postmortem - Read details
Aug 16, 12:13 CDT
Resolved - Hello,

We observe these sites restored as of 10:07 AM.

Feel free to reach out to the WiscNet NOC if any further assistance is needed.
Aug 16, 12:12 CDT
Investigating - Hello,

Starting at 5:37am 8/16 the WiscNet NOC has observed a Multiple site outage. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

Teach IDs are below
Antigo: 34
Tigerton: 1649
Threelakes: 1647
Stratford: 1596
Shawano: 2481
Rib Lake: 1427
Phelps: 1318
Northland Pines: 1972
Menominee Indian: 759
Marion: 944
Marathon City: 933
Lac Du Flambeau: 802
Elcho: 428
Edgar: 424
Cesa 09: 1657
Bowler: 199
Woodruff: 63
Aug 16, 06:05 CDT

Aug 15, 2026

2277524 | Hartford UHS - Loss of Connectivity
Resolved - This incident has been resolved.
Aug 15, 17:15 CDT
Update - We are observing Hartford UHS back up at 4:04PM CDT 8/15/2026. Please reach out to the WiscNet NOC for any questions.
Aug 15, 17:15 CDT
Investigating - WiscNet is observing a loss of connectivity for the Heartfod UHS at 2:30PM CDT 8/15/2026. We have reached out to the provider and they report their equipment reachable, with all ports up. If issues are being experienced please verify equipment on-site.
Aug 15, 15:54 CDT

Aug 14, 2026

[2276918] Northeast Wisconsin Technical College - 401073 - Down
Resolved - At this time, we are not seeing a connection with your device on site. Please check your device and equipment on site and power cycle the equipment. If you need assistance, please reach out to your last mile provider.

If you have any additional questions, please contact WiscNet NOC.
Aug 14, 14:16 CDT
[2276918] Northeast Wisconsin Technical College - 401073 - Down
Postmortem - Read details
Aug 14, 14:24 CDT
Resolved - This incident has been resolved.
Aug 14, 14:16 CDT
Identified - At this time, we are not seeing a connection with your device on site. Please check your device and equipment on site and power cycle the equipment. If you need assistance, please reach out to your last mile provider.

If you have any additional questions, please contact WiscNet NOC.
Aug 14, 09:29 CDT
[2276774] Wiscnet - Necedah Area School District
Resolved - This incident has been resolved.
Aug 14, 09:00 CDT
Identified - Hello,

At 12:01 AM CST we noticed r-necedahsd as down. At this time please reach to GLS/Teach to open an investigation into this service. We will monitor and notify you if we see services restore. If you have any questions please reach out to us.
Aug 14, 07:44 CDT
Investigating - Hello,

At 12:01 AM CST we noticed r-necedahsd as down. At this time please reach to GLS/Teach to open an investigation into this service. We will monitor and notify you if we see services restore. If you have any questions please reach out to us.
Aug 14, 01:53 CDT

Aug 13, 2026

2275809 | Appleton Hub - Tornado Repair
Completed - Hello, The maintenance work has been complete and we seen sites restore on the device.
Aug 13, 12:23 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 09:26 CDT
Scheduled - Hello,

Work is occurring at the Appleton Hub to restore services damaged from the tornado. We are aware of ongoing issues and are investigating to restore all services.

Please reach out to the WiscNet NOC at noc@wiscnet.net or 608 442 6761 op 1 if you have any questions.
Aug 13, 09:25 CDT
[2276208] WiscNet - Niagara School District - Down
Postmortem - Read details
Aug 13, 15:26 CDT
Resolved - This incident has been resolved.
Aug 13, 11:15 CDT
Update - Hello,

We are seeing the site has restored as of 10:12 AM this morning.

Logs on our device indicate the cause for this outage was a local power event.
Aug 13, 11:15 CDT
Identified - Hello,

We are seeing power outages in the area of Niagara, WI and believe that to be the cause for this outage.
Aug 13, 09:46 CDT
Investigating - We are currently investigating this issue.
Aug 13, 08:31 CDT
Identified - Hello,

The WiscNet NOC has lost access to our device for Niagara School District at 7:28 AM on 8/13/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1222.

If you have any additional questions, please contact WiscNet NOC.
Aug 13, 08:28 CDT
GLS/Teach Multiple Sites Down
Postmortem - Read details
Aug 13, 10:33 CDT
Resolved - This incident has been resolved.
Aug 13, 10:30 CDT
Update - Hello,

At this time we are seeing all alarms cleared and services restored.

We are currently following up with GLS to confirm the status of the repair.

Please reach out with any questions.

Thank you,
Aug 13, 05:56 CDT
Update - Hello,
We are still waiting on a new update from AT&T on this issue. We will update you again as soon as we receive new information.
Aug 12, 22:53 CDT
Update - Hello,
We are currently waiting on a new update from AT&T on this issue. We will update you again as soon as we receive new information.
Aug 12, 21:11 CDT
Update - Hello,
AT&T is still assembling crews and materials for this issue. There is no ETR at this time.
Aug 12, 18:52 CDT
Update - GLS/TEACH have discovered a fiber cut on their network. They are currently gathering materials and crews so they can begin repairs. There is no ETR at this time.
Aug 12, 16:38 CDT
Update - Hello,

GLS/TEACH advised they are still attempting to isolate the issue at this time. They continue to troubleshoot. The tickets for each site is listed below:

Kiel Area School District - 12349637
Parkview School District - 12349633
Kewaskum School District - 12349638
Sauk Prairie School District - 12349641
Walworth J1 School District - 12349643
Oregon School District - 12349640

If you have any additional questions, please contact WiscNet NOC.
Aug 12, 13:34 CDT
Update - GLS/TEACH has opened up tickets with the following sites:

Kiel Area School District - 12349637
Parkview School District - 12349633
Kewaskum School District - 12349638
Sauk Prairie School District - 12349641
Walworth J1 School District - 12349643
Oregon School District - 12349640
These outages are involved in a larger outage that is currently being investigated by GLS/TEACH.

If you have any additional questions, please contact WiscNet NOC.
Aug 12, 11:01 CDT
Update - We are continuing to investigate this issue.
Aug 12, 11:00 CDT
Update - We are continuing to investigate this issue.
Aug 12, 10:49 CDT
Update - We are continuing to investigate this issue.
Aug 12, 10:40 CDT
Update - GLS/TEACH has opened up tickets with the following sites:

Kiel Area School District - 12349637
Parkview School District - 12349633
Kewaskum School District - 12349638
Sauk Prairie School District - 12349641
Walworth J1 School District - 12349643
Oregon School District - 12349640
These outages are involved in a larger outage that is currently being investigated by GLS/TEACH.

If you have any additional questions, please contact WiscNet NOC.
Aug 12, 10:27 CDT
Investigating - At 9:26 AM The WiscNet NOC has lost access to our device for the following sites:

Kiel Area School District
Parkview School District
Kewaskum School District
Sauk Prairie School District
Walworth J1 School District

Please verify power to your site and the network equipment. We will open a ticket with GLS/Teach tech support and the ticket numbers will be provided shortly.

If you have any additional questions, please contact WiscNet NOC.
Aug 12, 09:51 CDT
[2276161] Prairie Lakes Library System Site Down
Postmortem - Read details
Aug 13, 09:23 CDT
Resolved - This incident has been resolved.
Aug 13, 07:40 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for WaterfordLib at 8/13/2026 at 6:20 am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2415.

If you have any additional questions, please contact WiscNet NOC.
Aug 13, 06:46 CDT
2266701 | Spectrum | OS Upgrades Maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 00:02 CDT
Scheduled - Spectrum will be performing OS upgrades in Antigo, WI.

Anticipated Downtime: 90 minutes
Jul 31, 20:40 CDT
2271579 | WiscNet - Router Maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 21:00 CDT
Update - Edited the affected members list to include the Appleton/Fox Cities Exhibition Center, and Fox Valley CAN (AKA FoxNet).
Aug 7, 16:02 CDT
Scheduled - WiscNet will be replacing routers in Oshkosh and Appleton on the night of Wednesday, August 12th starting at 9:00PM and ending by 11:59PM. The actual expected downtime is 10 minutes. This will add 100Gbps capacity at both locations.

The following circuits are impacted: 2682, 2681, 400375, 400412, 401256, 750, 401124, 2684, 400259, 2402, 401012, 400271, 400270, 400269, 400295, 400386, 400366, 401183, 400973, 400262, 2437, 2253, 401255, 401321
Aug 4, 18:12 CDT

Aug 12, 2026

2274729 | Spectrrum - Fiber Repair Maintenance
Completed - Spectrum has cancelled this maintenance.
Aug 12, 19:36 CDT
Scheduled - Spectrum will be performing fiber repairs in Stevens Point, WI.

Anticipated Downtime: 240 minutes
Aug 11, 20:04 CDT
[2275578] Westfield School District - router unreachable
Postmortem - Read details
Aug 12, 14:53 CDT
Resolved - Hello,

The WiscNet NOC observed alarms clear and services restored at 12:21 PM Central.
Aug 12, 14:47 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for Westfield School District at 8/12 7:49 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1830. 

If you have any additional questions, please contact WiscNet NOC.

Thank you,
Marcus
Aug 12, 08:11 CDT
[2275608] WiscNet - North Lakeland School District - Down
Postmortem - Read details
Aug 12, 11:55 CDT
Resolved - This is resolved at this time.
Aug 12, 11:51 CDT
Identified - Hello,

The WiscNet NOC has lost access to our device for **North Lakeland School District** at 8/12/2026 @ 8:23 AM CST.

Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

The TEACH ID for this circuit is 0**921**. 

Thank You,
Aug 12, 08:51 CDT
[2275600] Viterbo University - 2307 - down
Postmortem - Read details
Aug 12, 10:00 CDT
Resolved - Hello,

The WiscNet Noc is observing alarms clear and services restored at this time.
Aug 12, 09:39 CDT
Investigating - Hello,

The WiscNet NOC is seeing the Wisc 2307 circuit for Viterbo University as down after a maintenance performed by our provider. We were informed that Viterbo experienced a power event last night and advised Viterbo to reboot our provider's equipment and check cabling.

Thank you,
Aug 12, 09:08 CDT
2265262 | Spectrum | Equipment Upgrade - Night #2
Completed - The scheduled maintenance has been completed.
Aug 12, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 00:00 CDT
Scheduled - Spectrum will be performing an equipment upgrade in Madison, WI.

Anticipated Downtime: 360 minutes
Jul 23, 19:33 CDT
[2275482] Bellin College Inc Site Down
Postmortem - Read details
Aug 12, 04:28 CDT
Resolved - This incident has been resolved.
Aug 12, 04:25 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for Bellin College Inc Site at 1:21 am on 8/12. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2455.

If you have any additional questions, please contact WiscNet NOC.

Thank you,
Aug 12, 01:39 CDT

Aug 11, 2026

2272821 | Access Wisconsin - Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 14:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 13:00 CDT
Scheduled - Access Wisconsin's partner will be replacing SFPS in the Rosholt CO and at the customer sites.

Rosholt School District will start at 1:00PM CDT 8/11/2026.

Anticipated Downtime: 10 minutes
Aug 7, 16:56 CDT
#2274372 - Cuba City School District - DOWN
Postmortem - Read details
Aug 11, 11:04 CDT
Resolved - Hello,

The WiscNet NOC observed alarms clear and services restore at 9:38 AM Central.
Aug 11, 10:37 CDT
Investigating - Hello,

We've detected an outage on your service starting around 6:51PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761.

Thank you,
Aug 9, 19:04 CDT
[2275037] Three Lakes School District Site Down
Postmortem - Read details
Aug 11, 10:22 CDT
Resolved - Hello,

At 6:50am, the WiscNet NOC observed alarms clear and we regained access to our device onsite.
Aug 11, 10:13 CDT
Investigating - Hello,

Starting at 6:24 am we observed our onsite equipment for your circuit go down.

At this time we are requesting onsite power and equipment verification.

Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To open a ticket please contact them at 866.558.1920 and use your site ID of 1647.

Please reach out with any questions.

Thank you,
Aug 11, 06:34 CDT
[2274938] Wiscnet - Northland college connection lost
Resolved - Hello,

We observed alarms for Northland College at 1223AM and are investigating. we are reaching out to the service provider to investigate their portion of the circuit. Please verify layer one while our provider investigates.

As this matter progresses, we will continue to provide updates as further information becomes available.

Thank you,

WiscNet NOC

Hello,

We are seeing services restored. Our provider confirmed the cause was unnotified maintenance. If you are seeing issues with your services, please let us know.

Thank you,
Aug 11, 07:21 CDT
[2274938] Wiscnet - Northland college connection lost
Resolved - This incident has been resolved.
Aug 11, 07:21 CDT
Update - Hello,

We are seeing services restored. Our provider confirmed the cause was unnotified maintenance. If you are seeing issues with your services, please let us know.

Thank you,
Aug 11, 02:39 CDT
Investigating - Hello,

We observed alarms for Northland College at 1223AM and are investigating. we are reaching out to the service provider to investigate their portion of the circuit. Please verify layer one while our provider investigates.

As this matter progresses, we will continue to provide updates as further information becomes available.

Thank you,

WiscNet NOC
Aug 11, 00:50 CDT
2274687 - GLS - Firewall Maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 07:03 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 05:00 CDT
Scheduled - GLS/Teach is preforming a firewall maintenance & Quarterly generator load test. No service impact is expected
Aug 11, 05:00 CDT
2265262 | Spectrum | Equipment Upgrade - Night #1
Completed - The scheduled maintenance has been completed.
Aug 11, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 00:00 CDT
Scheduled - Spectrum will be performing an equipment upgrade in Madison, WI.

Anticipated Downtime: 360 minutes
Jul 23, 19:30 CDT

Aug 10, 2026

2274509 | Rib Lake School District - Handoff Port Traffic
Postmortem - Read details
Aug 10, 15:23 CDT
Resolved - This incident has been resolved.
Aug 10, 15:19 CDT
Monitoring - The WiscNet NOC has observed alarms clear at 0957 AM and will continue to monitor the circuit.
Aug 10, 11:45 CDT
Investigating - The WiscNet NOC has received alarms indicating we are not receiving any traffic from the member handoff port for Rib Lake School District at 9:26pm on 8/8/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact the WiscNet NOC.
Aug 10, 08:40 CDT
[2274707] Lake Mills Area School District - router unreachable
Postmortem - Read details
Aug 10, 14:20 CDT
Resolved - Hello,

The WiscNet NOC observed alarms clear and services restore at 1:44 PM Central.
Aug 10, 14:08 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for Lake Mills Area School District at 8/10 1:25 PM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3027.
 
If you have any additional questions, please contact WiscNet NOC.

Thank you,
Aug 10, 13:41 CDT
[2272567] Wiscnet - Port Edwards School District - Outage
Postmortem - Read details
Aug 10, 10:21 CDT
Resolved - The WiscNet NOC has observed all alarms clear and we have regained access to our device at Port Edwards School District at 3:38am on 8/8/26.
Aug 10, 10:17 CDT
Identified - Hello,

The WiscNet NOC has lost access to our device for Port Edwards School District at 8/6, 0638 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1347.

If you have any additional questions, please contact WiscNet NOC


Thank you,
Aug 6, 06:55 CDT
[2274105] Paris J1 School District Site Down
Postmortem - Read details
Aug 10, 08:45 CDT
Resolved - Hello,

The Wiscnet NOC observed alarms clear and services restore at 7:46 AM Central.
Aug 10, 08:34 CDT
Investigating - Hello,

Starting at 12:36 am we observed a loss of connection to our onsite equipment for your circuit.

At this time we are requesting onsite power and equipment verification.

Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To get a ticket opened please contact them at 866-558-1920 and use your site ID of 751.

Please reach out with any questions.

Thank you,
Aug 8, 00:49 CDT

Aug 9, 2026

[2274335] Shorewood School District - Loss of Connectivity
Postmortem - Read details
Aug 9, 16:57 CDT
Resolved - Hello,

We observe restoration of connectivity as of 4:38 PM. Uptime indicates a previous power issue on-site.

Feel free to reach out to the WiscNet NOC if you have any further questions.
Aug 9, 16:57 CDT
Investigating - Hello,

We are currently observing loss of connectivity to our device for Shorewood School District - Circuit ID 401201.

We are investigating further, in the meantime please confirm power and equipment on-site, and reach out to the WiscNet NOC if any you have any questions.
Aug 9, 11:57 CDT

Aug 8, 2026

[2268372] Portage Community School District - Down
Postmortem - Read details
Aug 8, 15:12 CDT
Resolved - Hello,

We observe restored yesterday, 8/7, at 2:35 AM.

Feel free to reach out to the WiscNet NOC if further assistance is needed.
Aug 8, 15:12 CDT
Update - Hello,

The off-net carrier has advised that the local splicing team has the cabling in the trailer and is actively preparing for restoration work. The splicing team will continue preparation and proceed with restoration efforts as work progresses. Additional updates will be shared as they become available.
Jul 29, 10:15 CDT
Identified - Hello,

We are still seeing service as down after the storms from yesterday.

Please verify power to your site and the network equipment.

If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

The TEACH ID for this circuit is 1365.

If you have any additional questions, please contact WiscNet NOC.
Jul 28, 13:06 CDT
[2274155] Spring Valley School District Site Down
Resolved - This incident has been resolved.
Aug 8, 14:26 CDT
Investigating - Hello,

Starting at 6:50 am we observed this site go down.

At this time we are requesting onsite power and equipment verification.

Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To get a ticket open please contact them at 1.866.558.1920 and use your site ID of 1569.

Please reach out with any questions.

Thank you,
Aug 8, 07:04 CDT
[2274074] - Monarch Library Systems - Outage
Resolved - Hello,

At this time we see all alarms cleared and services restored.

Please reach out with any questions.

Thank you,
Aug 8, 07:10 CDT
Investigating - We are currently seeing circuit 400562 for Monarch Library Systems as down. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1508.

If you have any additional questions, please contact WiscNet NOC.
Aug 7, 22:35 CDT
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