Update -
Edited the affected members list to include the Appleton/Fox Cities Exhibition Center, and Fox Valley CAN (AKA FoxNet).
Aug 07, 2026 - 16:02 CDT
Scheduled -
WiscNet will be replacing routers in Oshkosh and Appleton on the night of Wednesday, August 12th starting at 9:00PM and ending by 11:59PM. The actual expected downtime is 10 minutes. This will add 100Gbps capacity at both locations.
The following circuits are impacted: 2682, 2681, 400375, 400412, 401256, 750, 401124, 2684, 400259, 2402, 401012, 400271, 400270, 400269, 400295, 400386, 400366, 401183, 400973, 400262, 2437, 2253, 401255, 401321
Aug 04, 2026 - 18:12 CDT
WiscNet technologists will be applying firmware upgrades on backbone routers the night of Tuesday, August 18th starting at 10:00PM and stopping by 6:00AM. Actual service impact is expected to be 10-15 minutes per router. Members with diverse circuits landing diverse routers will only have one circuit impacted at a time.
A backup maintenance window of Wednesday, August 19th starting at 10:00PM and stopping by 6:00AM will be reserved in case any issues arise during the first maintenance window. Posted on
Aug 04, 2026 - 17:40 CDT
WiscNet technologists will be applying firmware upgrades on backbone routers. Actual service impact is expected to be 10-15 minutes per router. Members with diverse circuits landing diverse routers will only have one circuit impacted at a time.
A backup maintenance window of Wednesday, August 19th starting at 10:00PM and stopping by 6:00AM will be reserved in case any issues arise during the first maintenance window. Posted on
Aug 04, 2026 - 17:42 CDT
Resolved -
This incident has been resolved.
Aug 12, 04:25 CDT
Investigating -
Hello,
The WiscNet NOC has lost access to our device for Bellin College Inc Site at 1:21 am on 8/12. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2455.
If you have any additional questions, please contact WiscNet NOC.
The WiscNet NOC observed alarms clear and services restore at 9:38 AM Central.
Aug 11, 10:37 CDT
Investigating -
Hello,
We've detected an outage on your service starting around 6:51PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761.
At 6:50am, the WiscNet NOC observed alarms clear and we regained access to our device onsite.
Aug 11, 10:13 CDT
Investigating -
Hello,
Starting at 6:24 am we observed our onsite equipment for your circuit go down.
At this time we are requesting onsite power and equipment verification.
Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To open a ticket please contact them at 866.558.1920 and use your site ID of 1647.
We observed alarms for Northland College at 1223AM and are investigating. we are reaching out to the service provider to investigate their portion of the circuit. Please verify layer one while our provider investigates.
As this matter progresses, we will continue to provide updates as further information becomes available.
Thank you,
WiscNet NOC
Hello,
We are seeing services restored. Our provider confirmed the cause was unnotified maintenance. If you are seeing issues with your services, please let us know.
Resolved -
This incident has been resolved.
Aug 11, 07:21 CDT
Update -
Hello,
We are seeing services restored. Our provider confirmed the cause was unnotified maintenance. If you are seeing issues with your services, please let us know.
Thank you,
Aug 11, 02:39 CDT
Investigating -
Hello,
We observed alarms for Northland College at 1223AM and are investigating. we are reaching out to the service provider to investigate their portion of the circuit. Please verify layer one while our provider investigates.
As this matter progresses, we will continue to provide updates as further information becomes available.
Resolved -
This incident has been resolved.
Aug 10, 15:19 CDT
Monitoring -
The WiscNet NOC has observed alarms clear at 0957 AM and will continue to monitor the circuit.
Aug 10, 11:45 CDT
Investigating -
The WiscNet NOC has received alarms indicating we are not receiving any traffic from the member handoff port for Rib Lake School District at 9:26pm on 8/8/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact the WiscNet NOC.
Aug 10, 08:40 CDT
The WiscNet NOC observed alarms clear and services restore at 1:44 PM Central.
Aug 10, 14:08 CDT
Investigating -
Hello,
The WiscNet NOC has lost access to our device for Lake Mills Area School District at 8/10 1:25 PM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3027.
If you have any additional questions, please contact WiscNet NOC.
Resolved -
The WiscNet NOC has observed all alarms clear and we have regained access to our device at Port Edwards School District at 3:38am on 8/8/26.
Aug 10, 10:17 CDT
Identified -
Hello,
The WiscNet NOC has lost access to our device for Port Edwards School District at 8/6, 0638 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1347.
If you have any additional questions, please contact WiscNet NOC
The Wiscnet NOC observed alarms clear and services restore at 7:46 AM Central.
Aug 10, 08:34 CDT
Investigating -
Hello,
Starting at 12:36 am we observed a loss of connection to our onsite equipment for your circuit.
At this time we are requesting onsite power and equipment verification.
Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To get a ticket opened please contact them at 866-558-1920 and use your site ID of 751.
We observe restoration of connectivity as of 4:38 PM. Uptime indicates a previous power issue on-site.
Feel free to reach out to the WiscNet NOC if you have any further questions.
Aug 9, 16:57 CDT
Investigating -
Hello,
We are currently observing loss of connectivity to our device for Shorewood School District - Circuit ID 401201.
We are investigating further, in the meantime please confirm power and equipment on-site, and reach out to the WiscNet NOC if any you have any questions.
Aug 9, 11:57 CDT
Feel free to reach out to the WiscNet NOC if further assistance is needed.
Aug 8, 15:12 CDT
Update -
Hello,
The off-net carrier has advised that the local splicing team has the cabling in the trailer and is actively preparing for restoration work. The splicing team will continue preparation and proceed with restoration efforts as work progresses. Additional updates will be shared as they become available.
Jul 29, 10:15 CDT
Identified -
Hello,
We are still seeing service as down after the storms from yesterday.
Please verify power to your site and the network equipment.
If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
The TEACH ID for this circuit is 1365.
If you have any additional questions, please contact WiscNet NOC.
Jul 28, 13:06 CDT
Resolved -
This incident has been resolved.
Aug 8, 14:26 CDT
Investigating -
Hello,
Starting at 6:50 am we observed this site go down.
At this time we are requesting onsite power and equipment verification.
Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To get a ticket open please contact them at 1.866.558.1920 and use your site ID of 1569.
At this time we see all alarms cleared and services restored.
Please reach out with any questions.
Thank you,
Aug 8, 07:10 CDT
Investigating -
We are currently seeing circuit 400562 for Monarch Library Systems as down. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1508.
If you have any additional questions, please contact WiscNet NOC.
Aug 7, 22:35 CDT
Resolved -
The WiscNet NOC has lost access to our device for Hartford UHS School District at 12:53 PM CST. Please verify power to your site and the network equipment.
If you have any additional questions, please contact WiscNet NOC.
The WiscNet NOC has lost access to our device for Hartford UHS School District at 12:53 PM CST. We have contacted the last mile provider and created trouble ticket # ECT90105030.
Please verify power to your site and the network equipment.
If you have any additional questions, please contact WiscNet NOC.
Aug 7, 14:03 CDT
Resolved -
This incident has been resolved.
Aug 7, 14:02 CDT
Update -
The WiscNet NOC has lost access to our device for Hartford UHS School District at 12:53 PM CST. We have contacted the last mile provider and created trouble ticket # ECT90105030.
Please verify power to your site and the network equipment.
If you have any additional questions, please contact WiscNet NOC.
Aug 7, 13:41 CDT
Identified -
The WiscNet NOC has lost access to our device for Hartford UHS School District at 12:53 PM CST. Please verify power to your site and the network equipment.
If you have any additional questions, please contact WiscNet NOC.
Aug 7, 13:07 CDT
The Wiscnet NOC observed alarms clear and services restore on 7/29.
Aug 7, 12:58 CDT
Update -
Hello, Our device has recovered and we are now able access our device. However, we are still seeing the handoff port down at this time. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0982.
If you have any additional questions, please contact WiscNet NOC.
Jul 30, 10:42 CDT
Identified -
The WiscNet NOC has lost access to our device for Medford Area Public School District at 10:42 AM CST on 7/29/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0982.
If you have any additional questions, please contact WiscNet NOC.
Jul 29, 10:49 CDT
The WiscNet NOC regained access to our device onsite, and alarms have cleared.
Aug 7, 08:36 CDT
Investigating -
Hello,
The WiscNet NOC has lost connection to our equipment at the East Troy Community School District. Please verify power to your site and equipment. Should you suspect this to be a larger network incident and require further assistance, reach out to the GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this site is 3188.
If you have any additional questions, please contact WiscNet NOC.
We are observing these sites restored as of 3:08 PM.
If you have any additional questions, please contact WiscNet NOC.
Aug 6, 17:05 CDT
Investigating -
The WiscNet NOC is observing loss of visibility to multiple sites utilizing TEACH. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
Elmwood School District TEACH ID: 455 CESA08 TEACH ID: 535 Gillett School District TEACH ID:: 536 Wabeno Area School District TEACH ID: 1693
If you have any additional questions, please contact WiscNet NOC.
Aug 6, 15:09 CDT
This is now resolved as of 11:00AM. There was a fiber jumper that needed to be flipped.
Thank you,
Aug 6, 16:29 CDT
Update -
Hello,
Our local provider reports they are investigating further. There is no ETR yet at this time.
Aug 6, 08:51 CDT
Investigating -
We are currently seeing circuit 401533 as down. We are investigating the issue and will let you know more as soon as we have new information.
Aug 5, 23:19 CDT
Completed -
The scheduled maintenance has been completed.
Aug 5, 20:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 17:00 CDT
Scheduled -
The night of Wednesday August 5th between 8:00pm and 12:01am Central the next day, WiscNet engineers will be replacing our backbone router in Kettle Moraine to improve network performance and resiliency. The entire outage window is reserved for this maintenance, but the actual network downtime may be shorter, or happen more than once during the window. If you have questions about this maintenance, please reach out to support@wiscnet.net or call 608.442.6761 and use option 2 for technical support, M-F 7:45-4:45.
Jul 24, 16:16 CDT
Resolved -
This incident has been resolved.
Aug 5, 13:31 CDT
Update -
Hello,
We are now seeing port 4 as up. Are you aware of any work that caused the point to point connection to go down from 7/23 to 8/4?
Aug 5, 10:07 CDT
Update -
Hello,
We are still seeing port 4 down on Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. Please let us know if this is known work, if not reach out to 608-442-6761 opt 1 for further assistance.
Thank you,
Aug 3, 10:49 CDT
Update -
Hello,
We are still seeing port 4 down on Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. Please let us know if this is known work, if not reach out to 608-442-6761 opt 1 for further assistance.
Thank you,
Jul 31, 10:13 CDT
Update -
Hello,
We are still seeing port 4 down on Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. Please let us know if this is known work, if not reach out to 608-442-6761 opt 1 for further assistance.
Thank you,
Jul 29, 08:21 CDT
Update -
Hello,
We are still seeing port 4 down on Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. Please let us know if this is known work, if not reach out to 608-442-6761 opt 1 for further assistance.
Thank you,
Jul 28, 11:31 CDT
Update -
Hello,
We are reaching out for an update on this issue. We are still seeing port 4 down on Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. Please let us know if this is known work, if not reach out to 608-442-6761 opt 1 for further assistance.
Thank you,
Jul 24, 14:52 CDT
Investigating -
Hello,
We're reaching out as we're seeing the port 4 down on the Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. If this is expected please reach out to 608-442-6761 opt 1.
The Wiscnet NOC observed alarms clear and services restore at 12:05 PM Central.
Thank you,
Aug 5, 13:07 CDT
Investigating -
Hello,
The WiscNet NOC has lost access to our device for Wausaukee School District at 8/5, 10:47 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1786.
If you have any additional questions, please contact WiscNet NOC.
Resolved -
This incident has been resolved.
Aug 5, 12:07 CDT
Investigating -
Hello,
Starting at 5:39 am we observed alarms that indicate your circuit is down.
At this time we are requesting onsite power and equipment verification.
Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To get a ticket opened please contact GLS at 866.558.1920 and reference your site ID of 751.
At 7:17 AM we noticed that Rosholt School District is down. At this time please reach out to GLS/Teach to open an investigation on this service. The site ID for this service is 1464. If you have any questions please reach out to us.
Aug 5, 08:20 CDT
Resolved -
This incident has been resolved.
Aug 5, 08:20 CDT
Identified -
Hello,
At 7:17 AM we noticed that Rosholt School District is down. At this time please reach out to GLS/Teach to open an investigation on this service. The site ID for this service is 1464. If you have any questions please reach out to us.
Aug 5, 07:26 CDT
Resolved -
This incident has been resolved.
Aug 4, 20:23 CDT
Investigating -
The WiscNet NOC has lost access to our device for Plum City School District at 7:23PM CDT 8/4/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1340.
Aug 4, 20:01 CDT
Resolved -
This incident has been resolved.
Aug 4, 09:14 CDT
Update -
Hello,
The off-net carrier has advised that the local splicing team has the cabling in the trailer and is actively preparing for restoration work. The splicing team will continue preparation and proceed with restoration efforts as work progresses. Additional updates will be shared as they become available.
Jul 29, 10:15 CDT
Identified -
Hello,
We are still seeing service as down after the storms from yesterday.
Please verify power to your site and the network equipment.
If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
The TEACH ID for this circuit is 1474.
If you have any additional questions, please contact WiscNet NOC.
Jul 28, 13:12 CDT
Resolved -
The WiscNet NMC observed the member handoff port for Menominee Indian School District clear at 8:16:25 PM on 8/3/26.
Aug 4, 08:10 CDT
Identified -
The WiscNet NMC observes the mermber handoff port for Menominee Indian School District at 8/3/2026 7:55:13 PM. Please verify power to your site and the network equipment, and check the cabling for any issues. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **759.**
If you have any additional questions, please contact WiscNet NOC.
Aug 3, 20:09 CDT
Resolved -
This incident has been resolved.
Aug 3, 15:30 CDT
Investigating -
The WiscNet NOC has regained access to our device. However, the handoff port is still showing down. Please verify power and equipment on site.
If you have any additional questions, please contact WiscNet NOC.
Aug 3, 12:48 CDT
Identified -
The WiscNet NOC has lost access to our device for Lodi School District at 10:55 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3200.
If you have any additional questions, please contact WiscNet NOC.
Aug 3, 11:03 CDT
Resolved -
This incident has been resolved.
Aug 3, 10:35 CDT
Monitoring -
At 9:16 AM CST, the WiscNet NOC saw a drop in service for multiple sites. However many of these sites recovered before all affected sites could be gathered and notified. We were later notified this outage occurred due to an upgrade to a site which caused a broadcast storm. This upgrade was reversed as soon as the broadcast storm was detected which brought most services back up.
If you were affected by this outage and still currently do not have service, please contact the WiscNet NOC.
Aug 3, 10:19 CDT
Update -
We are continuing to investigate this issue.
Aug 3, 10:16 CDT
Investigating -
The WiscNet NOC has lost access to our device for the following sites at 9:16 AM CST:
Lodi School District Weyauwega-Fremont School District.
We will be contacting GLS Tech Support to report this outage and open a ticket for troubleshooting.
We also lost access to other sites temporarily, but our systems indicate those sites have restored. If you experienced a loss of service at that time and have not seen it restore, please contact the WiscNet NOC.
Aug 3, 09:55 CDT
We observe restored as of 1:45 PM. We observe router uptime of 2 hours on the router indicating loss of power on-site.
Feel free to reach out to the WiscNet NOC if you have any further questions.
Aug 2, 16:09 CDT
Investigating -
The WiscNet NOC has lost access to our device for Two Rivers School District at 8:00 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 32.
If you have any questions, feel free to reach out to the WiscNet NOC.
Aug 2, 08:56 CDT
We observed these circuits restored as of 11:00 PM on 8/1.
Feel free to reach out to the WiscNet NOC if any further assistance is needed.
Aug 2, 08:37 CDT
Investigating -
Hello,
We've detected an outage on your service starting around 10:10PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761.
Resolved -
We are observing the connection stable.
Jul 31, 20:32 CDT
Identified -
Hello,
The Wiscnet NOC observed a brief bounce on our device onsite on the client port. This connection bounced between 11:16 AM to 11:36 AM Central. We are not observing any bouncing issues at this time. Please let us know if this brief bouncing issues is expected for the Coleman School District.
Resolved -
This incident has been resolved.
Jul 31, 15:26 CDT
Identified -
Hello,
The Wiscnet NOC observed alarms clear and services restored starting at 1:40 PM Central.
Thank you,
Jul 31, 15:25 CDT
Investigating -
Hello,
The WiscNet NOC has lost access to our device for Antigo Unified School District at 7/31, 8:09 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 34. If you have any additional questions, please contact WiscNet NOC.
The WiscNet NOC has lost access to our device for Markesan School District at 12:46 PM on 7/31/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **0946**. If you have any additional questions, please contact WiscNet NOC.
Hello,
We are seeing this outage has cleared as of 2:06 PM.
Device logs indicate this outage was due to a power event.
Jul 31, 15:12 CDT
Resolved -
This incident has been resolved.
Jul 31, 15:11 CDT
Identified -
Hello,
The WiscNet NOC has lost access to our device for Markesan School District at 12:46 PM on 7/31/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **0946**. If you have any additional questions, please contact WiscNet NOC.
Jul 31, 13:04 CDT
Resolved -
This incident has been resolved.
Jul 31, 14:02 CDT
Update -
Hello,
We are seeing this site has restored as of 1:20 PM.
Device uptime indicates this was not due to a power event on the equipment.
Jul 31, 14:01 CDT
Identified -
The WiscNet NOC has lost access to our device for Crivitz School District at 1:00 PM on 7/31/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **0318**.
If you have any additional questions, please contact WiscNet NOC.
Jul 31, 13:11 CDT
Resolved -
We are seeing this device as restored. We will be closing this status page.
Jul 31, 11:09 CDT
Identified -
We are seeing our device at the Mineral Point Unified School District as being hard down. Please verify equipment on-site and feel free to reach out to the WiscNet NOC if you have any further questions.
Jul 31, 10:27 CDT
The Wiscnet NOC has not observed any additional traffic drops since 11:41 AM Central. Please let us know if you experience any additional issues on at the School District.
Jul 30, 14:57 CDT
Investigating -
Hello,
The Wiscnet NOC received alarms for the Grantsburg School District for our onsite router at 11:31 AM Central, which cleared at 11:41 AM Central restoring the service. Please let us know if this brief outage is expected for the Grantsburg School District.
Resolved -
This incident has been resolved.
Jul 30, 14:45 CDT
Identified -
Hello,
At 10:54 AM we observed the Jackson County - 2202 circuit alarm. We contacted the LMP and they advised they were not aware of any on going maintenances. While troubleshooting with LMP, the circuit restored at 11:11 AM. After checking the logs, it showed an uptime of 5 minutes. The reason for outage is attributed to a loss of power.
We will be closing this ticket.
Thank you,
Hello,
As of 12:42 PM CT, this site has once again gone down.
We will be reaching back out to the LMP to investigate again, but would certainly appreciate if power could be confirmed on site.
Jul 30, 13:26 CDT
We see alarms cleared as of 1:28 PM Central Time.
Jul 30, 14:23 CDT
Update -
Hello,
We have opened individual tickets for each site with GLS/TEACH. We will continue to provide updates as more information becomes available.
Jul 30, 12:24 CDT
Investigating -
The WiscNet NOC has lost access to our device for Cesa 08, Gillett School District, and Wabeno School District at 11:40 AM Central Time. Please verify power to your site and the network equipment.
We are currently investigating this issue.
Jul 30, 11:59 CDT
The Wiscnet NOC observed alarms cleared and services restored at 10:21 PM Central on 7/29. This circuit was impacted by a planned maintenance on our provider's network.
Jul 30, 10:15 CDT
Investigating -
At 9:27PM CDT 7/29/2026, we are observing alarms for Mid-State Technical College indicating as down.
Please verify power and equipment on-site.
Jul 29, 21:49 CDT
Resolved -
This incident has been resolved.
Jul 29, 13:46 CDT
Update -
Hello,
We are able to access our device on site again.
We will be closing out this status page now.
Jul 29, 13:44 CDT
Identified -
The WiscNet NOC has lost access to our device for **Mischicot Area School District** at **9:33am 7/29**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1132.**
If you have any additional questions, please contact WiscNet NOC.
Jul 29, 09:56 CDT
Resolved -
This incident has been resolved.
Jul 29, 13:27 CDT
Update -
Hello, we have opened individual tickets for each site with GLS/TEACH. They believe this may be due to a larger outage in the area and are currently in the process of opening a master ticket. We will continue to provide updates as more information becomes available.
Jul 27, 12:58 CDT
Update -
The WiscNet NOC has lost access to our device for Cesa 08, Gillett School District, and Wabeno School District at 11:50 AM CST. Please verify power to your site and the network equipment.
We are currently investigating this issue.
Jul 27, 12:35 CDT
Investigating -
We are currently investigating this issue.
Jul 27, 12:15 CDT
Resolved -
This incident has been resolved.
Jul 29, 12:56 CDT
Update -
Hello,
As of **11:18am** we are seeing this site back up.
We will be closing out this status page.
Jul 29, 12:55 CDT
Identified -
The WiscNet NOC has lost access to our device for **Two Rivers Area School District** at **9:33am 7/29**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1674**.
If you have any additional questions, please contact WiscNet NOC.
Jul 29, 09:58 CDT
Resolved -
This incident has been resolved.
Jul 29, 12:48 CDT
Update -
Hello,
As of **12:04pm** we are seeing this site as back up.
We will be closing this status page.
Jul 29, 12:46 CDT
Update -
Hello,
We have engaged the LMP and they are able to access their device on site. They are requesting that Power and Equipment get verified on site.
Jul 29, 09:10 CDT
Identified -
Hello,
Starting at 0015 Alarms came in indicating an outage on our device for the Hartford UHS School District. While we investigate with the provider, please confirm power, power cycle, and verify all cables are connected properly.
Device logs show OSPF flapping has been stable since 7/28/16 at 7:24 AM.
Jul 29, 12:27 CDT
Investigating -
We are seeing connection to our equipment at this site flapping at this time. Please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **3027**. If you have any questions please reach out to us.
Jul 26, 14:58 CDT
We are seeing service restored on 7/26/2026 at 12:21 PM. Device logs show there was an issue on the local provider's network.
Jul 29, 11:56 CDT
Investigating -
The WiscNet NOC has lost access to our device for **Phelps Area School District** at **10:14am CT 7/24**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1318**.
If you have any additional questions, please contact WiscNet NOC.
Jul 24, 14:41 CDT
Service restored at on 7/24/2026 at 2:42 AM. Device logs indicate a network issue with the LMP.
Jul 29, 09:29 CDT
Investigating -
Hello,
We've detected an outage on your service starting around 6:55PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761.
Resolved -
This incident has been resolved.
Jul 29, 08:25 CDT
Identified -
The WiscNet NOC has lost access to our device for Boscobel Area School District at 2:05 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0193.
If you have any additional questions, please contact WiscNet NOC.
Jul 28, 14:17 CDT
We have observed this ticket up and stable for the last 24 hours.
Thank you,
Jul 29, 07:44 CDT
Investigating -
Hello,
Starting at 2:43 am we observed our onsite equipment for your circuit go down.
At this time we are requesting onsite power and equipment verification.
Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To open a ticket with GLS please contact them at 1.866.558.1920, and use your site ID of 3027.