Investigating - Greetings,

Please be advised that we have received your report of the increase in ping response time after service restoration. Please be advised that we will be investigating this issue from this ticket, INC0385147. We will provide further information once available.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

May 22, 2024 - 10:30 CDT
Update - We are continuing to pursue our partner for updates on their investigation, and confirmation that service is stable and fully restored. At this time we otherwise see alarms clear and service up from our router.

We will provide additional updates regarding our partner's investigation as they become available. Please let us know otherwise if you see any changes in your service status before then.

May 15, 2024 - 20:23 CDT
Update - We are continuing our investigation of your link at this time.
May 15, 2024 - 18:05 CDT
Update - Greetings,

We continue to see the link to our equipment restored at this time, however our partner indicates that the issue remains ongoing. Their case has been escalated to a higher-level team, so updates are coming less frequently, however the NOC continues to follow up regularly and push for updates.

As we receive additional information, we will relay it to you.

Thank you,

May 15, 2024 - 16:43 CDT
Update - We are seeing the link to your edge equipment is back up. If you are still seeing your service down please let us know.
May 15, 2024 - 15:14 CDT
Monitoring - Greetings,

Please be advised that we are now seeing all services have been restored.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

May 15, 2024 - 11:47 CDT
Update - Greetings,

Restoration work remains ongoing. There remains no ETR from the field.

Thank you,

May 15, 2024 - 06:00 CDT
Update - Fiber restoration work remains in progress at this time; no ETR is currently available.
May 15, 2024 - 04:40 CDT
Update - Greetings,

Restoration work remains ongoing. There remains no ETR from the field.

Thank you,

May 15, 2024 - 02:56 CDT
Update - Pending Carrier update
May 15, 2024 - 00:19 CDT
Update - Greetings,

Restoration work remains ongoing. There remains no ETR from the field.

Thank you,

May 14, 2024 - 22:34 CDT
Update - Greetings,

Restoration work remains ongoing at this time. There is no ETR from the field.

Thank you,

May 14, 2024 - 20:44 CDT
Update - The damaged section has been located and repair crews have started work.
May 14, 2024 - 18:46 CDT
Update - Investigation is still ongoing at this time. No new details are available as techs are still attempting to isolate the fault. Further updates will be supplied as new details become available.
May 14, 2024 - 17:13 CDT
Update - Greetings,

Field techs are still attempting to locate the fault and are moving between locations to try and further isolate the issue. We will supply further updates as they become available.

Thank you,

May 14, 2024 - 15:40 CDT
Update - Field techs are still attempting to locate the fault and are moving between locations to try and further isolate the issue. We will supply further updates as they become available.
May 14, 2024 - 14:07 CDT
Update - Greetings,

The NOC continues to push our partner provider for updates on the investigation. The NOC will provide further updates as information becomes available.

Thank you,

May 14, 2024 - 12:22 CDT
Update - Greetings,

The NOC received your update. The NOC has escalated the case with our partner provider and will provide further updates as information becomes available.

Thank you,

May 14, 2024 - 10:58 CDT
Update - Greetings,

Per our recent conversation, the WiscNet NOC has engaged our partner provider for investigation into the observed service-impacting issue. A ticket has been generated for investigation, and the NOC is pending updates on the status of their troubleshooting efforts. As information is received, we will update you accordingly.

Thank you,

May 14, 2024 - 09:57 CDT
Update - Greetings,

Per our recent conversation, the WiscNet NOC has engaged our partner provider for investigation into the observed service-impacting issue. A ticket has been generated for investigation, and the NOC is pending updates on the status of their troubleshooting efforts. As information is received, we will update you accordingly.

Thank you,

May 14, 2024 - 09:26 CDT
Update - Greetings,

Per our recent conversation, the WiscNet NOC has engaged our partner provider for investigation into the observed service-impacting issue. A ticket has been generated for investigation, and the NOC is pending updates on the status of their troubleshooting efforts. As information is received, we will update you accordingly.

Thank you,

May 14, 2024 - 09:04 CDT
Investigating - Greetings,

Per our recent conversation, the WiscNet NOC has engaged our partner provider for investigation into the observed service-impacting issue. A ticket has been generated for investigation, and the NOC is pending updates on the status of their troubleshooting efforts. As information is received, we will update you accordingly.

In the meantime, if possible, please provide a traceroute from your site over the impacted service. This will help to facilitate our provider's investigation.

Thank you,

May 14, 2024 - 09:02 CDT
Abbotsford School District Operational
Adams-Friendship Area School District Operational
Albany School District Operational
Algoma School District Operational
All Saints Catholic School - Berlin Operational
Village of Allouez Operational
Almond-Bancroft School District Operational
Altra Federal Credit Union Operational
90 days ago
100.0 % uptime
Today
Altoona City Operational
Altoona School District Operational
Alverno College Operational
Antigo Unified School District Operational
Appleton Area School District Operational
Appleton Boys and Girls Club Operational
City of Appleton Operational
Appleton Performing Arts Center Operational
Argyle School District Operational
Arrowhead UHS School District Operational
Ashwaubenon School District Operational
Village of Ashwaubenon Operational
Auburndale School District Operational
Aurora University Operational
Augusta School District Operational
Bangor School District Operational
Baraboo School District Operational
Barneveld School District Operational
Barron Area School District Operational
Beecher-Dunbar-Pembine School District Operational
Belleville School District Operational
Village of Bellevue Operational
90 days ago
100.0 % uptime
Today
Bellin College Inc Operational
Belmont Community School District Operational
City of Beloit Operational
Beloit College Operational
Beloit School District Operational
Benton School District Operational
Berlin Area School District Operational
Big Foot UHS School District Operational
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Bowler School District Operational
Boyceville Community School District Operational
Brighton #1 School District Operational
Brillion School District Operational
Bristol School District #1 Operational
City of Brookfield Operational
Brown County Operational
Brown County 2 Remote Site Operational
Brown County 3 Remote Site Operational
Brown County Jail Operational
Brown County Law Enforcement Operational
Brown County New Eye Operational
Brown County PDCT Operational
Brown County PDCT 2 Operational
Brown County Public Service Commission Operational
Burlington Area School District Operational
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Calumet County Operational
Cambria-Friesland School District Operational
Cambridge School District Operational
Cameron School District Operational
Campbellsport School District Operational
Carroll University Operational
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Cassville School District Operational
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CESA 1 Operational
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CESA 4 Operational
CESA 5 Operational
CESA 6 Operational
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CESA 8 Operational
CESA 9 Operational
CESA 10 - Chippewa Falls Operational
CESA 10 - Madison Operational
Chetek-Weyerhaeuser School District Operational
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Chilton School District Operational
Chippewa County Operational
Chippewa Valley Technical College Operational
Chippewa Falls Area Unified School District Operational
Clear Lake School District Operational
Clinton Community School District Operational
Cochrane-Fountain City School District Operational
Colby School District Operational
Coleman School District Operational
Colfax School District Operational
Concordia University Operational
Cornell School District Operational
Crivitz School District Operational
Cuba City School District Operational
Cudahy School District Operational
D C Everest Area School District Operational
Dane County Operational
Darlington Community School District Operational
Deerfield Community School District Operational
De Forest Area School District Operational
City of De Pere Operational
De Pere School District Operational
Delavan-Darien School District Operational
Denmark School District Operational
Dodgeland School District Operational
Dodgeville School District Operational
Door County Operational
Dove Health Care Operational
Dunn County Operational
East Troy School District Operational
Eastern Shores Library System - Monarch Library System Operational
Eau Claire Area School District Operational
Eau Claire Catholic Schools Operational
City of Eau Claire Operational
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Edgar School District Operational
Edgerton School District Operational
Edgewood High School Operational
Educators Credit Union Operational
Elcho School District Operational
Elk Mound Area School District Operational
Elkhart Lake-Glenbeulah School District Operational
Elkhorn Area School District Operational
Ellsworth Community School District Operational
Elmbrook School District Operational
Elmwood School District Operational
Erin School District Operational
Fall Creek School District Operational
Fall River School District Operational
Family Peace Center Operational
Flambeau School District Operational
Florence County School District Operational
Fond du Lac Band Reservation Operational
90 days ago
100.0 % uptime
Today
City of Fond du Lac Operational
Fond du Lac County Operational
Fond du Lac School District Operational
Fontana J8 School District Operational
Fort Atkinson School District Operational
Fox City Performing Arts Center Operational
Fox Point J2 School District Operational
Fox Valley Lutheran High School Operational
Fox Valley Technical College Operational
City of Franklin Operational
Franklin Public School District Operational
Frederic School District Operational
Freedom Area School District Operational
Geneva J4 School District Operational
General Mitchell International Airport Operational
Genoa City J2 School District Operational
Germantown School District Operational
Gillett School District Operational
Gilmanton School District Operational
Glenwood City School District Operational
Good Shepherd Lutheran School Operational
Goodman-Armstrong Creek School District Operational
Grafton School District Operational
Town of Grand Chute Operational
Granton Area School District Operational
Grantsburg School District Operational
City of Green Bay Operational
Green Bay Area School District Operational
Green Bay Community Church ? Operational
Green Lake County Operational
Green Lake School District Operational
City of Greenfield Operational
Greenfield School District Operational
Greenwood School District Operational
Gresham School District Operational
Hartford J1 School District Operational
Hartford UHS School District Operational
Hartland-Lakeside J3 School District Operational
Hayward Community School District Operational
Highland School District Operational
Hilbert School District Operational
HNR School District-Neosho Operational
HNR School District- Rubicon Operational
Holmen School District Operational
Holy Apostles School Operational
Holy Hill Area School District Operational
Horicon School District Operational
Howard Village Operational
Hortonville Area School District Operational
Howard-Suamico School District Operational
Howards Grove School District Operational
Hudson School District Operational
Hurley School District Operational
Hustisford School District Operational
Inclusa Operational
Independence First Operational
Indianhead Federated Library System Operational
Iola-Scandinavia School District Operational
Iowa-Grant School District Operational
Ithaca School District Operational
Jackson County Operational
City of Janesville Operational
Janesville School District Operational
90 days ago
100.0 % uptime
Today
Jefferson County Operational
Jefferson School District Operational
Johnson Creek Elementary Operational
Johnson Creek School District Operational
Kaukauna Area School District Operational
Kenosha County Operational
Kenosha County Public Library System Operational
Kenosha Unified School District Operational
Kettle Moraine School District Operational
Kewaskum School District Major Outage
Kewaunee School District Operational
Kiel Area School District Operational
Kimberly Area School District Operational
Kohler School District Operational
City of La Crosse Operational
La Crosse School District Operational
Lac Courte Oreilles Ojibwa Community College Operational
Lac du Flambeau #1 School District Operational
School District of Ladysmith Operational
Lake Country School District Operational
Lake Holcombe School District Operational
Lake Mills Area School District Operational
Lakeland College Operational
Lakeland UHS School District Operational
Lakeshore Technical College Operational
Lakeshores Library System Operational
Lancaster Community Schools Operational
90 days ago
100.0 % uptime
Today
Laona School District Operational
Lawrence University Operational
Lena School District Operational
Lincoln County Operational
Linn J6 School District Operational
Little Chute Area School District Operational
Village of Little Chute Operational
Living Hope Lutheran School Operational
Lodi School District Operational
Lomira School District Operational
Loyal School District Operational
Luther High School Operational
Luxemburg-Casco School District Operational
Madison Area Technical College Operational
City of Madison ? Operational
Madison Metropolitan School District Operational
Manawa School District Operational
Manitowoc Public Utilities Operational
Manitowoc School District Operational
Maple Dale-Indian Hill School District Operational
Marathon City School District Operational
Marathon County Operational
Marian University of Fond du Lac Operational
Marinette City Operational
Marinette County Operational
Marinette School District Operational
Marion School District Operational
Markesan School District Operational
Marquette University Operational
Marquette University High School Operational
Marshall School District Operational
City of Marshfield Operational
Marshfield Unified School District Operational
Mayville School District Operational
McDonell Area Catholic School District Operational
McFarland School District Operational
Medford Area Public School District Operational
Medical College of Wisconsin Operational
City of Menasha Operational
Menasha Joint School District Operational
Town of Menasha Operational
Menasha Utilities Operational
Menominee Indian School District Operational
Menomonie Area School District Operational
Mequon-Thiensville School District Operational
Mercer School District Operational
Meriter Hospital, Inc. Operational
Merton Community School District Operational
Messmer Catholic Operational
Mid-State Technical College Operational
Mid-State Technical College - Stevens Point Operational
90 days ago
100.0 % uptime
Today
Mid-Wisconsin Federated Library System Operational
Middleton-Cross Plains Area School District Operational
Milton School District Operational
Milwaukee Area Technical College Operational
Milwaukee Art Museum Operational
Milwaukee City Housing Authority Operational
City of Milwaukee Operational
Milwaukee County Federated Library System Operational
Milwaukee Institute of Art and Design Operational
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Milwaukee School of Engineering Operational
Mineral Point Unified School District Operational
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City of Neenah Operational
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City of New Berlin Operational
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North Central Health Care Operational
North Fond du Lac School District Operational
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Northeast Wisconsin Technical College Operational
Northern Ozaukee School District Operational
Northern Waters Library Service Operational
Northland College Operational
Northland International University Operational
Northland Pines School District Operational
Northwood School District Operational
Norwalk-Ontario-Wilton School District Operational
Oconomowoc Area School District Operational
90 days ago
99.93 % uptime
Today
Oconto County Operational
90 days ago
100.0 % uptime
Today
Oconto Falls Public School District Operational
Oconto Unified School District Operational
Omro School District Operational
Oregon School District Operational
Osceola School District Operational
Oshkosh Area School District Operational
City of Oshkosh Operational
Osseo-Fairchild School District Operational
Outagamie Waupaca Library System Operational
Owen-Withee School District Operational
Pabst Theater Organization Operational
90 days ago
100.0 % uptime
Today
Palmyra-Eagle Area School District Operational
Parkview School District Operational
Paris J1 School District Operational
Pecatonica Area School District Operational
Peshtigo School District Operational
PESI Operational
Pewaukee School District Operational
Phelps School District Operational
Phillips School District Operational
Pier Wisconsin Operational
Pittsville School District Operational
City of Platteville Operational
Platteville School District Operational
Plum City School District Operational
Plymouth Joint School District Operational
Port Edwards School District Operational
Port Washington-Saukville School District Operational
Portage Community School District Operational
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Prairie du Chien Area School District Operational
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Prescott School District Operational
Price County Operational
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Randall J1 School District Operational
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Raymond #14 School District Operational
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Rib Lake School District Operational
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Ripon Area School District Operational
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River Falls School District Operational
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River Valley School District Operational
Riverdale School District Operational
Rock County Operational
Rock Prairie Montessori Operational
Rosendale-Brandon School District Operational
Rosholt School District Operational
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Rubicon J6 School District Operational
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Sacred Heart of Jesus and Mary School Operational
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St. Augustine University Parish Operational
St. Catherines High School Operational
Saint Croix Central School District Operational
Saint Croix Falls School District Operational
St. Francis Xavier Catholic School Systems Operational
St. Joseph's Hospital Operational
St. Mary Catholic Schools Operational
St Mary's Hospital Medical Center Operational
90 days ago
100.0 % uptime
Today
St. Mary's Springs Academy Operational
St. Norbert College Operational
St. Thomas Aquinas Parish School Operational
St. Vincent Hospital Operational
Salem School District Operational
Sauk Prairie School District Operational
Seneca School District Major Outage
Sevastopol School District Operational
Sharon J11 School District Operational
Shawano School District Operational
Sheboygan Area School District Operational
City of Sheboygan Operational
Sheboygan County Operational
Sheboygan Falls School District Operational
Shell Lake School District Operational
Shiocton School District Operational
Shoreland Lutheran High School Operational
Shullsburg School District Operational
Silver Lake College Operational
Siren School District Operational
Slinger School District Operational
Solon Springs School District Operational
South Central Library System Operational
Southern Door County School District Operational
Southwest Health Center Operational
Southwest Library System Operational
Southwest Wisconsin Technical College Operational
Southwestern Wisconsin School District Operational
Sparta Area School District Operational
90 days ago
99.47 % uptime
Today
Spencer School District Operational
Spooner Area School District Operational
Spooner Health System Operational
Spring Valley School District Operational
Stanley-Boyd Area School District Operational
Stevens Point Area Public School District Operational
City of Stevens Point Operational
Stone Bank School District Operational
Stoughton Area School District Operational
Stratford School District Operational
Sturgeon Bay School District Operational
City of Sturgeon Bay Operational
90 days ago
100.0 % uptime
Today
Village of Suamico Operational
Sun Prairie Area School District Operational
City of Superior Operational
Suring Public School District Operational
Swallow School District Operational
SWITCH - Southeastern Wisc Info Tech Exchange Operational
Thorp School District Operational
Three Lakes School District Operational
Tigerton School District Operational
Tomahawk School District Operational
Tomorrow River School District Operational
Tri-County Area School District Operational
Trout Lake Operational
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Two Rivers Public School District Operational
Union Grove J1 School District Operational
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UW Platteville Real Estate Foundation Operational
UW-Whitewater Operational
Verona Area School District Operational
Victory Christian Academy Operational
Victory Christian Academy - 2 Operational
90 days ago
100.0 % uptime
Today
Viterbo University Operational
Wabeno Area School District Operational
Walworth J1 School District Operational
Washburn County Operational
Washington-Caldwell School District Operational
Waterford Graded J1 School District Operational
Waterford UHS School District Operational
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School District of Wild Rose Operational
Winding Rivers Library System Operational
Winnebago County Operational
Winnebago Lutheran Academy Operational
Winneconne Community School District Operational
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90 days ago
100.0 % uptime
Today
Wisconsin Center for the Blind and Visually Impaired Operational
Wisconsin Dells School District Operational
Wisconsin Department of Military Affairs Operational
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Penn State Operational
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MERIT Operational
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WiscNet Headquarters ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on Apr 25, 2024 - 13:45 CDT
Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on Apr 25, 2024 - 14:23 CDT
Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on Apr 25, 2024 - 14:53 CDT
Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on Apr 25, 2024 - 14:51 CDT
Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on Apr 25, 2024 - 14:06 CDT
Update - Lumen engineers will be performing fiber maintenance in Neenah, WI that could affect the Luxemburg-Casco area. Affected sites are expected to experience a service interruption of up to 4 hours.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 22, 2024 - 14:33 CDT
Scheduled - Lumen engineers will be performing fiber maintenance in Neenah, WI that could affect the Luxemburg-Casco area. Affected sites are expected to experience a service interruption of up to 4 hours.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 22, 2024 - 14:33 CDT
WiscNet engineers will be performing an operating system upgrade in the Harvard, IL area. Affected sites should expect outages of up to 2 hours.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on May 10, 2024 - 10:52 CDT
Engineers will be replacing a fiber enclosure during this window.
All affected members should expect a downtime of up to 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on May 21, 2024 - 12:38 CDT
CHG0082797 - Monroe, WI - Fiber Splicing Jun 12, 2024 00:00-06:00 CDT
Spectrum engineers will be performing fiber splicing activities in the Monroe, WI area. Affected Sites can expect interruptions of up to 360 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on May 23, 2024 - 14:58 CDT
Update - Spectrum engineers will be replacing a damaged fiber enclosure in the Madison, WI area. Affected sites are expected to be down for up to 300 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 17, 2024 - 12:26 CDT
Update - Spectrum engineers will be replacing a damaged fiber enclosure in the Madison, WI area. Affected sites are expected to be down for up to 300 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 17, 2024 - 11:40 CDT
Scheduled - Spectrum engineers will be replacing a damaged fiber enclosure in the Madison, WI area. Affected sites are expected to be down for up to 300 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 17, 2024 - 11:19 CDT
Spectrum engineers will be performing an equipment install maintenance during this window.
All affected members should expect a downtime of approximately 180 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on May 21, 2024 - 15:05 CDT
CHG0082799 - Monroe, WI - Fiber Splicing Jun 13, 2024 00:00-06:00 CDT
Spectrum engineers will be performing fiber splicing activities in the Monroe, WI area. Affected Sites can expect interruptions of up to 360 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on May 23, 2024 - 15:10 CDT
Charter engineers will be will be performing fiber enclosure replacement work during this window, night 1 of 3.
All affected members should expect a downtime of approximately 300 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on May 21, 2024 - 13:09 CDT
CHG0082700 - HARVARD, IL - OS Upgrade Jun 14, 2024 00:00-06:00 CDT
Spectrum engineers will be performing an OS upgrade during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on May 22, 2024 - 11:51 CDT
CHG0082798 - Monroe, WI - Fiber Splicing Jun 14, 2024 00:00-06:00 CDT
Spectrum engineers will be performing fiber splicing activities in the Monroe, WI area. Affected Sites can expect interruptions of up to 360 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on May 23, 2024 - 15:10 CDT
Spectrum engineers will be replacing a damaged fiber enclosure in the Madison, WI area. Affected sites are expected to be down for up to 300 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on May 17, 2024 - 11:21 CDT
Charter engineers will be will be performing fiber enclosure replacement work during this window, night 2 of 3.
All affected members should expect a downtime of approximately 300 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on May 21, 2024 - 13:41 CDT
Charter engineers will be will be performing fiber enclosure replacement work during this window, night 3 of 3.
All affected members should expect a downtime of approximately 300 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on May 21, 2024 - 13:46 CDT
Engineers will be will be performing a TEACH fiber replacement activity work during this window.
All affected members should expect a downtime of approximately 300 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on May 21, 2024 - 14:40 CDT
Past Incidents
May 26, 2024

No incidents reported today.

May 25, 2024

No incidents reported.

May 24, 2024
Resolved - Ticket returned due to an email from the provider indicating the service was restored. All alarms are still clear. I responded to their email to delay close their ticket. We will re-resolve this ticket and continue to monitor for 24 hours.
May 24, 22:00 CDT
Update - Ticket returned due to an email from the provider indicating the service was restored. All alarms are still clear. I responded to their email to delay close their ticket. We will re-resolve this ticket and continue to monitor for 24 hours.
May 23, 23:06 CDT
Monitoring - The NOC is currently seeing this outage fully resolved and no further alarms, This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.
May 23, 21:35 CDT
Update - Greetings,

The provider advises that they have escalated their ticket once more for updates. We are pending updates on service restoration at this time.

May 23, 20:10 CDT
Update - Greetings,

Our partner provider advises that splicers are onsite working at this time. Current ETTR is 20:00 CDT.

As additional information is provided, we will update you accordingly.

Thank you,

May 23, 18:55 CDT
Update - The NOC has received an update from our partner provider. They informed us that splicing techs were en-route to the location of the issue with an ETA of 16:00 CT on site. A more progressive update should be ready by 17:00 CT.

We will continue to provide updates as they are received.

Thank You,
WiscNet NOC

May 23, 16:26 CDT
Update - The WiscNet NOC continues to escalate with our partner provider as this outage remains active. We apologize for the inconvenience experienced and will provide any new updates as they become available. Thank you.
May 23, 15:37 CDT
Update - We are escalating with the provider for updates on their investigation into the cause of the outage.
May 23, 14:14 CDT
Update - We are escalating with the provider for updates on their investigation into the cause of the outage.
May 23, 13:28 CDT
Update - We are continuing to investigate this issue.
May 23, 11:22 CDT
Update - A ticket has been opened with the provider, and they are actively investigating. We will provide an update once we have any new information from the provider
May 23, 10:48 CDT
Investigating - The WiscNet NOC is observing an outage impacting multiple member sites, and are engaging the provider for further investigation.
May 23, 10:26 CDT
Resolved - Closing out this test
May 24, 09:03 CDT
Investigating - This is just a test - Everything is hunky dory at the office.
May 24, 08:23 CDT
Completed - The scheduled maintenance has been completed.
May 24, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 00:00 CDT
Scheduled - Lumen engineers will be performing planned maintenance for State of WI TEACH fiber splicing during this window.
All affected members should expect a downtime of up to 360 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 21, 11:42 CDT
Completed - The scheduled maintenance has been completed.
May 24, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 00:00 CDT
Update - Lumen engineers will be performing planned maintenance for State of WI TEACH fiber splicing during this window.
All affected members should expect a downtime of up to 360 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 23, 23:45 CDT
Update - Lumen engineers will be performing planned maintenance for State of WI TEACH fiber splicing during this window.
All affected members should expect a downtime of up to 360 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 23, 00:00 CDT
Scheduled - Lumen engineers will be performing planned maintenance for State of WI TEACH fiber splicing during this window.
All affected members should expect a downtime of up to 360 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 21, 11:42 CDT
May 23, 2024
Completed - The scheduled maintenance has been completed.
May 23, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 10:00 CDT
Scheduled - WiscNet will be performing maintenance on its optical gear in Gurnee, Illinois on Thurs May 23 2024. This maintenance will be done during the day as it requires site escort access from a Lumen tech.

WiscNet will be swapping from our Infinera optical OTC ILA to Infinera G30 ILA and re-tuning optical spectrum.

While the outage window is scheduled from 10am to 4pm, we expect approximately 90 minutes of downtime during this window.

May 17, 10:31 CDT
Completed - The scheduled maintenance has been completed.
May 23, 16:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 10:00 CDT
Update - WiscNet will be performing maintenance on its optical gear in Gurnee, Illinois on Thurs May 23 2024. This maintenance will be done during the day as it requires site escort access from a Lumen tech.

WiscNet will be swapping from our Infinera optical OTC ILA to Infinera G30 ILA and re-tuning optical spectrum.

While the outage window is scheduled from 10am to 4pm, we expect approximately 90 minutes of downtime during this window.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 23, 09:45 CDT
Update - WiscNet will be performing maintenance on its optical gear in Gurnee, Illinois on Thurs May 23 2024. This maintenance will be done during the day as it requires site escort access from a Lumen tech.

WiscNet will be swapping from our Infinera optical OTC ILA to Infinera G30 ILA and re-tuning optical spectrum.

While the outage window is scheduled from 10am to 4pm, we expect approximately 90 minutes of downtime during this window.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 22, 10:00 CDT
Scheduled - WiscNet will be performing maintenance on its optical gear in Gurnee, Illinois on Thurs May 23 2024. This maintenance will be done during the day as it requires site escort access from a Lumen tech.

WiscNet will be swapping from our Infinera optical OTC ILA to Infinera G30 ILA and re-tuning optical spectrum.

While the outage window is scheduled from 10am to 4pm, we expect approximately 90 minutes of downtime during this window.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 17, 14:56 CDT
Resolved - Greetings,

Please be advised that we have verified that all services have been restored.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

May 23, 11:00 CDT
Monitoring - Greetings,

Please be advised that we have verified that all services have been restored.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

May 22, 10:42 CDT
Update - Greetings,

WiscNet NOC has received unreachable alarms from your devices. Please verify power to equipment as severe weather was observed in the area. Please contact the WiscNet NOC if you have any questions or concerns.

WiscNet NOC
608-442-6761

May 22, 06:20 CDT
Update - Greetings,

WiscNet NOC has received unreachable alarms from your devices. Please verify power to equipment as severe weather was observed in the area. Please contact the WiscNet NOC if you have any questions or concerns.

WiscNet NOC
608-442-6761

May 22, 03:38 CDT
Update - Greetings,

WiscNet NOC has received unreachable alarms from your devices. Please verify power to equipment as severe weather was observed in the area. Please contact the WiscNet NOC if you have any questions or concerns.

WiscNet NOC
608-442-6761

May 22, 00:47 CDT
Investigating - Greetings,

WiscNet NOC has received unreachable alarms from your devices. Please verify power to equipment as severe weather was observed in the area. Please contact the WiscNet NOC if you have any questions or concerns.

WiscNet NOC
608-442-6761

May 21, 22:57 CDT
Completed - The scheduled maintenance has been completed.
May 23, 06:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 00:00 CDT
Update - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 22, 23:45 CDT
Update - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 22, 00:00 CDT
Scheduled - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Apr 25, 12:54 CDT
Completed - The scheduled maintenance has been completed.
May 23, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 00:00 CDT
Update - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 22, 23:45 CDT
Update - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 22, 00:00 CDT
Scheduled - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Apr 25, 14:14 CDT
Completed - The scheduled maintenance has been completed.
May 23, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 00:00 CDT
Update - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 22, 23:45 CDT
Update - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 22, 00:00 CDT
Scheduled - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Apr 25, 13:06 CDT
Completed - The scheduled maintenance has been completed.
May 23, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 00:00 CDT
Update - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 22, 23:45 CDT
Update - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 22, 00:00 CDT
Update - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Apr 25, 15:40 CDT
Scheduled - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Apr 25, 14:47 CDT
Completed - The scheduled maintenance has been completed.
May 23, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 00:00 CDT
Scheduled - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Apr 25, 13:39 CDT
Completed - The scheduled maintenance has been completed.
May 23, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 00:00 CDT
Update - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 22, 23:45 CDT
Update - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 22, 00:00 CDT
Scheduled - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Apr 25, 12:49 CDT
Resolved - Hello,

Devices at Jefferson School District and Palmyra-Eagle Area School District devices alarmed unreachable for a short time. We have confirmed services have been restored. NOC will hold this ticket for 24 hours and continue to monitor to ensure stability.


If you have any questions or experience any more issues, please do not hesitate to contact the WiscNet NOC.
608-442-6761 option 1
noc@wiscnet.net

May 23, 06:00 CDT
Update - Hello,

Devices at Jefferson School District and Palmyra-Eagle Area School District devices alarmed unreachable for a short time. We have confirmed services have been restored. NOC will hold this ticket for 24 hours and continue to monitor to ensure stability.


If you have any questions or experience any more issues, please do not hesitate to contact the WiscNet NOC.
608-442-6761 option 1
noc@wiscnet.net

May 22, 10:18 CDT
Update - Hello,
Devices at Jefferson School District and Palmyra-Eagle Area School District devices alarmed unreachable for a short time. We have confirmed services have been restored. NOC will hold this ticket for 24 hours and continue to monitor to ensure stability.


If you have any questions or experience any more issues, please do not hesitate to contact the WiscNet NOC.
608-442-6761 option 1
noc@wiscnet.net

May 22, 05:26 CDT
Monitoring - All alarms have cleared before the cause could be isolated. Connectivity to member sites is confirmed.
This ticket will now be Resolved and held for 24 hours to monitor for stability.
If no further trouble is observed, this ticket will close automatically.
Please feel free to reach out if you experience any issues with your service.

May 21, 03:31 CDT
Investigating - The NOC has received alarms indicating loss of connection to member sites Palmyra-Eagle SD and Jefferson SD. Investigation is presently underway. Please verify your equipment is powered and all cabling is properly and securely connected. Further updates to follow as new information is available.
May 21, 03:08 CDT
Completed - The scheduled maintenance has been completed.
May 23, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 00:00 CDT
Update - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 22, 23:45 CDT
Update - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 22, 00:00 CDT
Scheduled - Spectrum engineers will be performing circuit migration work during this window.
All affected members should expect a downtime of approximately 120 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Apr 25, 12:45 CDT
Resolved - The NOC observed an NEs unreachable at SacredheartSD r-sacredheartsd - ICMP-ping alarm . the NOC confirmed the alarms have cleared. Resolving and monitoring for 24 hours.
May 23, 03:00 CDT
Update - The NOC observed an NEs unreachable at SacredheartSD r-sacredheartsd - ICMP-ping alarm . the NOC confirmed the alarms have cleared. Resolving and monitoring for 24 hours.
May 22, 02:29 CDT
Monitoring - Hello,
Devices at Sacred Heart of Jesus and Mary School were unreachable for a short time. We have confirmed services have been restored. NOC will hold this ticket for 24 hours and continue to monitor to ensure stability.


If you have any questions or experience any more issues, please do not hesitate to contact the WiscNet NOC.
608-442-6761 option 1
noc@wiscnet.net

May 21, 06:12 CDT
Update - Hold case pending member site updates / alarm to clear.
May 21, 01:54 CDT
Investigating - Greetings,

Beginning around 21:26 CDT today 05/20, the WiscNet NOC received alarms indicating multiple events at your location had gone unreachable.

As of this update, the site router was briefly unavailable between 00:04 and 00:08 CDT, but has since restored and our findings indicate it was impacted by a power event.

We are seeing the site firewall unreachable at this time, and the router is showing the link to the member handoff is down at this time.

Please verify that the firewall is powered on and correctly cabled.

Please contact the WiscNet NOC if you have any further questions. Thank you,

608-442-6761 option 1
noc@wiscnet.net

May 21, 00:19 CDT
May 22, 2024
Resolved - This incident has been resolved.
May 22, 16:22 CDT
Investigating - test for sms for wiscnet headquarters
May 22, 16:18 CDT
Completed - The scheduled maintenance has been completed.
May 22, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 00:00 CDT
Update - Spectrum engineers will be performing an OS upgrade on equipment in the Kenosha, WI area. Affected sites will be down approximately 15 minutes.




The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 21, 23:45 CDT
Update - Spectrum engineers will be performing an OS upgrade on equipment in the Kenosha, WI area. Affected sites will be down approximately 15 minutes.




The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 21, 00:00 CDT
Scheduled - Spectrum engineers will be performing an OS upgrade on equipment in the Kenosha, WI area. Affected sites will be down approximately 15 minutes.




The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 1, 13:55 CDT
Completed - The scheduled maintenance has been completed.
May 22, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 00:00 CDT
Update - TDS engineers will be performing an IOS upgrade on equipment in the Bonduel, WI area. Affected sites will be down approximately 60 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 21, 23:45 CDT
Update - TDS engineers will be performing an IOS upgrade on equipment in the Bonduel, WI area. Affected sites will be down approximately 60 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 21, 00:00 CDT
Update - TDS engineers will be performing an IOS upgrade on equipment in the Bonduel, WI area. Affected sites will be down approximately 60 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 1, 09:35 CDT
Scheduled - TDS engineers will be performing an IOS upgrade on equipment in the Bonduel, WI area. Affected sites will be down approximately 60 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 1, 09:28 CDT
Completed - The scheduled maintenance has been completed.
May 22, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 00:00 CDT
Update - Charter has requested a maintenance window for May 21, 00:01-06:00, for a fiber relocate in Baraboo. Sites are expected to be down approximately 240 minutes. May 22, 00:01-06:00 has been requested as a backup date.

This is a backup date and will only be utilized if necessary.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 21, 23:45 CDT
Update - Charter has requested a maintenance window for May 21, 00:01-06:00, for a fiber relocate in Baraboo. Sites are expected to be down approximately 240 minutes. May 22, 00:01-06:00 has been requested as a backup date.

This is a backup date and will only be utilized if necessary.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 21, 00:00 CDT
Scheduled - Charter has requested a maintenance window for May 21, 00:01-06:00, for a fiber relocate in Baraboo. Sites are expected to be down approximately 240 minutes. May 22, 00:01-06:00 has been requested as a backup date.

This is a backup date and will only be utilized if necessary.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Apr 26, 08:40 CDT
May 21, 2024
Resolved - Power Outage at WiscNet office
May 21, 20:00 CDT
Completed - The scheduled maintenance has been completed.
May 21, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 00:00 CDT
Update - TDS engineers will be performing an operating system upgrade on equipment in the Monroe, WI area. Affected sites will be down approximately 1 hour.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 20, 23:45 CDT
Update - TDS engineers will be performing an operating system upgrade on equipment in the Monroe, WI area. Affected sites will be down approximately 1 hour.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 20, 00:00 CDT
Scheduled - TDS engineers will be performing an operating system upgrade on equipment in the Monroe, WI area. Affected sites will be down approximately 1 hour.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 3, 09:21 CDT
Completed - The scheduled maintenance has been completed.
May 21, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 00:00 CDT
Update - Charter has requested a maintenance window for May 21, 00:01-06:00, for a fiber relocate in Baraboo. Affected sites are expected to be down approximately 240 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 20, 23:45 CDT
Update - Charter has requested a maintenance window for May 21, 00:01-06:00, for a fiber relocate in Baraboo. Affected sites are expected to be down approximately 240 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 20, 00:00 CDT
Scheduled - Charter has requested a maintenance window for May 21, 00:01-06:00, for a fiber relocate in Baraboo. Affected sites are expected to be down approximately 240 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Apr 26, 08:22 CDT
May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
Resolved - Hello,

Provider confirmed resolution of service impairment. This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.

Wiscnet Noc
608-442-6761, Opt 1

May 17, 21:00 CDT
Monitoring - Hello,

Provider confirmed resolution of service impairment. This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.

Wiscnet Noc
608-442-6761, Opt 1

May 16, 20:04 CDT
Investigating - Currently no active alarms in monitoring at this time. Pending response regarding status of commercial power.
May 16, 04:47 CDT
Completed - The scheduled maintenance has been completed.
May 17, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 08:00 CDT
Update - BOREAS fiber engineers will be splicing the BOREAS path through along the tollway at Plaza 27, I 294 at Willow.
All affected members should expect a downtime of 40 minutes during the maintenance window.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 17, 07:45 CDT
Update - BOREAS fiber engineers will be splicing the BOREAS path through along the tollway at Plaza 27, I 294 at Willow.
All affected members should expect a downtime of 40 minutes during the maintenance window.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 16, 08:00 CDT
Scheduled - BOREAS fiber engineers will be splicing the BOREAS path through along the tollway at Plaza 27, I 294 at Willow.
All affected members should expect a downtime of 40 minutes during the maintenance window.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 10, 15:03 CDT
Completed - The scheduled maintenance has been completed.
May 17, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 21:00 CDT
Scheduled - WiscNet technicians will update firmware on all WiscNet-managed firewall devices the night of Thursday May 16th, 2024, between 9:00pm and 6:00am the following morning, CDT. This will be a minor version update. The entire window is reserved for this maintenance, but sometime during this window each affected member will see their internet service drop for less than 10 minutes while the firewall restarts.

If you have any questions or would like to schedule your firewall's update for a more specific time, please contact WiscNet support M-F 7:45-4:45 with your request. Thank you,

WiscNet Support
support@wiscnet.net
608-442-6761 ext. 2
https://www.wiscnet.net/support

May 10, 17:05 CDT
May 16, 2024
Resolved - Alarms have cleared and device(s) are restored. This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.

Wiscnet Noc
608-442-6761, Opt 1

May 16, 21:00 CDT
Monitoring - Alarms have cleared and device(s) are restored. This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.

Wiscnet Noc
608-442-6761, Opt 1

May 15, 20:09 CDT
Update - Greetings,

The NOC has confirmed with TEACH outage Partner provider Fiber crews are still working on the issue. No ETTR at this time.

Wiscnet NOC

May 15, 09:43 CDT
Update - Greetings,

The NOC has confirmed with TEACH outage Partner provider Fiber crews are still working on the issue. No ETTR at this time.

Wiscnet NOC

May 15, 05:26 CDT
Investigating - Greetings,

The NOC has confirmed with TEACH outage Partner provider Fiber crews are still working on the issue. No ETTR at this time.

Wiscnet NOC

May 15, 00:55 CDT
Update - Greetings,

The NOC has confirmed with TEACH outage Partner provider Fiber crews have located the break, and have begun excavation. No ETTR at this time.

Wiscnet NOC

May 14, 18:41 CDT
Identified - Greetings,

The NOC has confirmed with TEACH outage Partner provider Fiber crews have located the break, and have begun excavation. No ETTR at this time.

Wiscnet NOC

May 14, 18:39 CDT
Investigating - Greetings,

The NOC has confirmed with TEACH that this outage is currently being investigated. Additional updates will be provided as they are available.

May 14, 11:02 CDT
Resolved - We are seeing all services and alarms up and cleared. We weill be resolving this ticket.
May 16, 05:00 CDT
Monitoring - We are seeing all services and alarms up and cleared. We weill be resolving this ticket.
May 15, 04:02 CDT
Update - The NOC is engaging our partner provider for assistance with investigating this circuit
Further updates will follow as new information is available

May 15, 03:30 CDT
Investigating - The WiscNet NOC has received alarms indicating connectivity loss to Oconomowoc SD
Investigation is in progress at this time
Please verify your equipment is powered on and all cabling is properly and securely connected
Further updates will follow as new information becomes available

May 15, 02:36 CDT
May 15, 2024
Completed - The scheduled maintenance has been completed.
May 15, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 09:00 CDT
Update - Engineers will be performing an audit of Hut 5 fiber I94 and WIS 100 in West Allis, WI.
No downtime is expected and this site is for informational purposes only.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 15, 08:45 CDT
Scheduled - Engineers will be performing an audit of Hut 5 fiber I94 and WIS 100 in West Allis, WI.
No downtime is expected and this site is for informational purposes only.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 14, 09:04 CDT
May 14, 2024
Completed - The scheduled maintenance has been completed.
May 14, 15:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 09:00 CDT
Update - Engineers will be performing splicing maintenance at I90/I94 and WIS 60 between Madison and Wisconsin Dells. No downtime is expected and this site is for informational purposes only.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 14, 08:45 CDT
Scheduled - Engineers will be performing splicing maintenance at I90/I94 and WIS 60 between Madison and Wisconsin Dells. No downtime is expected and this site is for informational purposes only.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 14, 08:33 CDT
Completed - The scheduled maintenance has been completed.
May 14, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 00:00 CDT
Update - AT&T engineers will be performing a router upgrade that will affect multiple sites. Affected sites will be down approximately 2 hours.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 13, 23:45 CDT
Update - AT&T engineers will be performing a router upgrade that will affect multiple sites. Affected sites will be down approximately 2 hours.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 13, 00:00 CDT
Update - AT&T engineers will be performing a router upgrade that will affect multiple sites. Affected sites will be down approximately 2 hours.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

May 2, 10:15 CDT
Update - We will be undergoing scheduled maintenance during this time.
May 1, 15:36 CDT
Scheduled - AT&T engineers will be performing a router upgrade that will affect multiple sites. Affected sites will be down approximately 2 hours.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Apr 30, 16:02 CDT
May 13, 2024

No incidents reported.

May 12, 2024
Resolved - Greetings,

The NOC will be resolving our case. If you are still experiencing a service event/outage, please let us know.

Thank you,

May 12, 15:00 CDT
Monitoring - Greetings,

The NOC will be resolving our case. If you are still experiencing a service event/outage, please let us know.

Thank you,

May 11, 14:18 CDT
Update - Services should be fully restored at this time, the NOC is still working with our partners to ensure all repairs are finalized and technicians are fully hands-off.
May 11, 04:55 CDT
Update - Services should be fully restored at this time, the NOC is still working with our partners to ensure all repairs are finalized and technicians are fully hands-off.
May 11, 03:14 CDT
Update - na
May 11, 01:24 CDT
Update - Services should be fully restored at this time, the NOC is still working with our partners to ensure all repairs are finalized and technicians are fully hands-off.
May 10, 21:59 CDT
Update - Splice work continues. You may see your circuit restore but it may not remain up while work is ongoing. We will advise once work has been completed.
May 10, 18:02 CDT
Update - Fiber repairs are still ongoing at this time. It was found that there are two distinct damaged locations causing delays in repairs. We will continue to supply you updates on the status of repairs as they become available.
May 10, 12:32 CDT
Investigating - Greetings,

Fiber teams continue to isolate and repair the damage. No ETR is available at this time.

Thank you

May 10, 10:43 CDT
Update - Our partner provider has notified us that crews are on site attempting to locate the damaged fiber. An estimated time of repair has not been given for this outage.

We will continue to provider updates as they are received.

Thank you,
WiscNet NOC
608-442-6761, To reach the NOC, option 1

May 9, 23:07 CDT
Identified - Our partner provider has identified the issue as a fiber cut. No other information is available at this time. An estimated time of repair has not been determined.

We will continue to provider updates as they are received.

May 9, 21:29 CDT
Investigating - We have engaged the provider, who confirmed they are aware of and investigating an outage impacting multiple other customers as well. We will be following up with them for updates on their findings.
May 9, 15:20 CDT
Resolved - Greetings,

The NOC are seeing the connection to the network equipment has restored. The NOC will resolve our ticket. If there are any concerns, please let us know.

Thank you,

May 12, 12:00 CDT
Monitoring - Greetings,

The NOC are seeing the connection to the network equipment has restored. The NOC will resolve our ticket. If there are any concerns, please let us know.

Thank you,

May 11, 11:31 CDT
Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

May 11, 07:33 CDT