WiscNet Status

Multiple Events: r-southerndoorcosd (205.213.171.1)

Identified - The WiscNet NOC has identified a fiber relocation event happening at the school district. This is impacting phone and internet services.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Feb 21, 12:48 CST

Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Feb 21, 09:03 CST

Uptime over the past 90 days. View historical uptime.

Abbotsford School District Operational

Adams-Friendship Area School District Operational

Albany School District Operational

Algoma School District Operational

Village of Allouez Operational

Almond-Bancroft School District Operational

Altoona City Operational

Altoona School District Operational

Alverno College Operational

Antigo Unified School District Operational

Appleton Area School District Operational

Appleton Boys and Girls Club Operational

City of Appleton Operational

Appleton Performing Arts Center Operational

Argyle School District Operational

Arrowhead UHS School District Operational

Ashwaubenon School District Operational

Village of Ashwaubenon Operational

Auburndale School District Operational

Aurora University Operational

Augusta School District Operational

Bangor School District Operational

Baraboo School District Operational

Barneveld School District Operational

Barron Area School District Operational

Bayfield School District Operational

Beecher-Dunbar-Pembine School District Operational

Belleville School District Operational

Bellin College Inc Operational

Belmont Community School District Operational

City of Beloit Operational

Beloit College Operational

Beloit School District Operational

Beloit Turner School District Operational

Benton School District Operational

Berlin Area School District Operational

Big Foot UHS School District Operational

Birchwood School District Operational

Black Hawk School District Operational

Blackhawk Technical College Operational

BloodCenter of Wisconsin Operational

Bonduel School District Operational

Boscobel Area School District Operational

Bowler School District Operational

Boyceville Community School District Operational

Brighton #1 School District Operational

Brillion School District Operational

Bristol School District #1 Operational

City of Brookfield Operational

Brown County Operational

Brown County 2 Remote Site Operational

Brown County 3 Remote Site Operational

Brown County Jail Operational

Brown County Law Enforcement Operational

Brown County New Eye Operational

Brown County PDCT Operational

Brown County PDCT 2 Operational

Brown County Public Service Commission Operational

Burlington Area School District Operational

Butternut School District Operational

Cadott Community School District Operational

Calumet County Operational

Cambria-Friesland School District Operational

Cambridge School District Operational

Cameron School District Operational

Campbellsport School District Operational

Carroll University Operational

Carthage College Operational

Cassville School District Operational

Catholic Memorial High School Operational

CESA 1 Operational

CESA 2 Operational

CESA 3 Operational

CESA 4 Operational

CESA 5 Operational

CESA 6 Operational

CESA 7 Operational

CESA 8 Operational

CESA 9 Operational

CESA 10 - Chippewa Falls Operational

CESA 10 - Madison Operational

CESA 11 Operational

CESA 12 Operational

Chequamegon School District Operational

Chetek-Weyerhaeuser School District Operational

Children Hospital and Health System Operational

Chilton School District Operational

Chippewa County Operational

Chippewa Valley Technical College Operational

Chippewa Falls Area Unified School District Operational

Clear Lake School District Operational

Clinton Community School District Operational

Cochrane-Fountain City School District Operational

Colby School District Operational

Coleman School District Operational

Colfax School District Operational

Concordia University Operational

Cornell School District Operational

Crivitz School District Operational

Cuba City School District Operational

Cudahy School District Operational

D C Everest Area School District Operational

Dane County Operational

Darlington Community School District Operational

Deerfield Community School District Operational

De Forest Area School District Operational

City of De Pere Operational

De Pere School District Operational

Delavan-Darien School District Operational

Denmark School District Operational

Dodgeland School District Operational

Dodgeville School District Operational

Door County Operational

Dove Health Care Operational

Dunn County Operational

East Troy School District Operational

Eastern Shores Library System - Monarch Library System Operational

Eau Claire Area School District Operational

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City of Eau Claire Operational

Eau Claire County Operational

Edgar School District Operational

Edgerton School District Operational

Edgewood High School Operational

Educators Credit Union Operational

Elcho School District Operational

Elk Mound Area School District Operational

Elkhart Lake-Glenbeulah School District Operational

Elkhorn Area School District Operational

Ellsworth Community School District Operational

Elmbrook School District Operational

Elmwood School District Operational

Erin School District Operational

Fall Creek School District Operational

Fall River School District Operational

Family Peace Center Operational

Flambeau School District Operational

Florence County School District Operational

City of Fond du Lac Operational

Fond du Lac County Operational

Fond du Lac School District Operational

Fontana J8 School District Operational

Forest County Operational

Fort Atkinson School District Operational

Fox Point J2 School District Operational

Fox Valley Lutheran High School Operational

Fox Valley Technical College Operational

Frederic School District Operational

Freedom Area School District Operational

Geneva J4 School District Operational

General Mitchell International Airport Operational

Genoa City J2 School District Operational

Germantown School District Operational

Gillett School District Operational

Gilman School District Operational

Gilmanton School District Operational

Glenwood City School District Operational

Good Shepherd Lutheran School Operational

Goodman-Armstrong Creek School District Operational

Grafton School District Operational

Town of Grand Chute Operational

Granton Area School District Operational

Grantsburg School District Operational

City of Green Bay Operational

Green Bay Area School District Operational

Green Bay Community Church Operational

Green Lake County Operational

Green Lake School District Operational

City of Greenfield Operational

Greenfield School District Operational

Greenwood School District Operational

Gresham School District Operational

Hartford J1 School District Operational

Hartford UHS School District Operational

Hartland-Lakeside J3 School District Operational

Hayward Community School District Operational

Highland School District Operational

Hilbert School District Operational

HNR School District-Neosho Operational

HNR School District- Rubicon Operational

Holmen School District Operational

Holy Apostles School Operational

Holy Hill Area School District Operational

Horicon School District Operational

Howard Village Operational

Hortonville Area School District Operational

Howard-Suamico School District Operational

Howards Grove School District Operational

Hudson School District Operational

Hurley School District Operational

Hustisford School District Operational

Inclusa Operational

Independence First Operational

Indianhead Federated Library System Operational

Iola-Scandinavia School District Operational

Iowa-Grant School District Operational

Ithaca School District Operational

Jackson County Operational

City of Janesville Operational

Jefferson County Operational

Jefferson School District Operational

Johnson Creek Elementary Operational

Johnson Creek School District Operational

Kaukauna Area School District Operational

Kenosha County Operational

Kenosha County Public Library System Operational

Kenosha Unified School District Operational

Kettle Moraine Lutheran High School Operational

Kettle Moraine School District Operational

Kewaunee School District Operational

Kiel Area School District Operational

Kimberly Area School District Operational

Kohler School District Operational

City of La Crosse Operational

La Crosse School District Operational

Lac Courte Oreilles Ojibwa Community College Operational

Lac du Flambeau #1 School District Operational

School District of Ladysmith Operational

Lake Country School District Operational

Lake Holcombe School District Operational

Lake Mills Area School District Operational

Lakeland College Operational

Lakeland UHS School District Operational

Lakeshore Technical College Operational

Lakeshores Library System Operational

Laona School District Operational

Lawrence University Operational

Lena School District Operational

Lincoln County Operational

Linn J6 School District Operational

Little Chute Area School District Operational

Village of Little Chute Operational

Lodi School District Operational

Lomira School District Operational

Loyal School District Operational

Luther High School Operational

Luxemburg-Casco School District Operational

Madison Area Technical College Operational

City of Madison Operational

Madison Metropolitan School District Operational

Manawa School District Operational

Manitowoc Public Utilities Operational

Manitowoc School District Operational

Maple Dale-Indian Hill School District Operational

Maple School District Operational

Marathon City School District Major Outage

Marathon County Operational

Marathon County Special Education Operational

Marian University of Fond du Lac Operational

Marinette City Operational

Marinette County Operational

Marinette School District Operational

Marion School District Operational

Markesan School District Operational

Marquette University Operational

Marquette University High School Operational

Marshall School District Operational

City of Marshfield Operational

Marshfield Unified School District Operational

Mayville School District Operational

McDonell Area Catholic School District Operational

McFarland School District Operational

Medford Area Public School District Operational

Medical College of Wisconsin Operational

Mellen School District Operational

City of Menasha Operational

Menasha Joint School District Operational

Town of Menasha Operational

Menasha Utilities Operational

Menominee Indian School District Operational

Menominee Nation, College of the Operational

Menomonie Area School District Operational

Mequon-Thiensville School District Operational

Mercer School District Operational

Meriter Hospital, Inc. Operational

Merrill Area School District Operational

Merton Community School District Operational

Messmer Catholic Operational

Mid-State Technical College Operational

Mid-State Technical College - Stevens Point Operational

90 days ago

100.0 % uptime

Today

Mid-Wisconsin Federated Library System Operational

Middleton-Cross Plains Area School District Operational

Milton School District Operational

Milwaukee Area Technical College Operational

Milwaukee Art Museum Operational

Milwaukee City Housing Authority Operational

City of Milwaukee Operational

Milwaukee County Federated Library System Operational

Milwaukee Institute of Art and Design Operational

Milwaukee Public Museum Operational

Milwaukee School of Engineering Operational

Mineral Point Unified School District Operational

Minocqua J1 School District Operational

Mishicot School District Operational

Mondovi School District Operational

Monona Grove School District Operational

Monroe School District Operational

Montello School District Operational

Monticello School District Operational

Moraine Park Technical College Operational

Mosinee School District Operational

Mukwonago School District Operational

Muskego-Norway School District Operational

Necedah Area School District Operational

City of Neenah Operational

Neenah Joint School District Operational

Neillsville School District Operational

City of New Berlin Operational

New Berlin School District Operational

New Glarus School District Operational

New London School District Operational

Niagara School District Operational

Nicolet Area Technical College Operational

Nicolet Federated Library System Operational

Nicolet UHS School District Operational

Norris Academy Operational

North Central Health Care Operational

North Fond du Lac School District Operational

North Lakeland School District Operational

Northcentral Technical College Operational

Northeast Wisconsin Technical College Operational

Northern Ozaukee School District Operational

Northern Waters Library Service Operational

Northland College Operational

Northland International University Operational

Northland Pines School District Operational

Northwood School District Operational

Norwalk-Ontario-Wilton School District Operational

Oconto Falls Public School District Operational

Oconto Unified School District Operational

Omro School District Operational

Oregon School District Operational

Osceola School District Operational

Oshkosh Area School District Operational

City of Oshkosh Operational

Osseo-Fairchild School District Operational

Our Lady Queen of Peace School Operational

Outagamie Waupaca Library System Operational

Owen-Withee School District Operational

Palmyra-Eagle Area School District Operational

Pardeeville Area School District Operational

Parkview School District Operational

Paris J1 School District Operational

Pecatonica Area School District Operational

Peshtigo School District Operational

PESI Operational

Pewaukee School District Operational

Phelps School District Operational

Phillips School District Operational

Pier Wisconsin Operational

Pittsville School District Operational

City of Platteville Operational

Platteville School District Operational

Plum City School District Operational

Plymouth Joint School District Operational

Port Edwards School District Operational

Port Washington-Saukville School District Operational

Portage Community School District Operational

Portage County Operational

Poynette School District Operational

Prairie du Chien Area School District Operational

Prairie Farm Public School District Operational

Prentice School District Operational

Prescott School District Operational

Price County Operational

Princeton School District Operational

Pulaski Community School District Operational

Racine Lutheran High School Operational

Racine Unified School District Operational

Randall J1 School District Operational

Randolph School District Operational

90 days ago

91.92 % uptime

Today

Raymond #14 School District Operational

Reedsville School District Operational

Rhinelander School District Operational

Reedsburg School District Operational

Rib Lake School District Operational

Rice Lake Area School District Operational

Richmond School District Operational

Rio Community School District Operational

Ripon Area School District Operational

Ripon College Operational

River Falls School District Operational

River Ridge School District Operational

River Valley School District Operational

Riverdale School District Operational

Rock County Operational

Rock Prairie Montessori Operational

Rosendale-Brandon School District Operational

Rosholt School District Operational

Royal Credit Union Operational

Royall School District Operational

Rubicon J6 School District Operational

Rural Health Care Operational

Sacred Heart Hospital Operational

Sacred Heart of Jesus and Mary School Operational

Sacred Heart School of Theology Operational

St. Augustine University Parish Operational

St. Catherines High School Operational

Saint Croix Central School District Operational

Saint Croix Falls School District Operational

St. Francis Xavier Catholic School Systems Operational

St. Joseph's Hospital Operational

St. Mary Catholic Schools Operational

St. Mary's Springs Academy Operational

St. Norbert College Operational

St. Thomas Aquinas Parish School Operational

St. Vincent Hospital Operational

Salem School District Operational

Sauk Prairie School District Operational

Sevastopol School District Operational

Sharon J11 School District Operational

Shawano School District Operational

Sheboygan Area School District Operational

City of Sheboygan Operational

Sheboygan County Operational

Sheboygan Falls School District Operational

Shell Lake School District Operational

Shiocton School District Operational

Shoreland Lutheran High School Operational

Shullsburg School District Operational

Silver Lake College Operational

Siren School District Operational

Slinger School District Operational

Solon Springs School District Operational

South Central Library System Operational

Southern Door County School District Major Outage

Southwest Health Center Operational

Southwest Library System Operational

Southwest Wisconsin Technical College Operational

Southwestern Wisconsin School District Operational

Spencer School District Operational

Spooner Area School District Operational

Spooner Health System Operational

Spring Valley School District Operational

Stanley-Boyd Area School District Operational

Stevens Point Area Public School District Operational

City of Stevens Point Operational

Stone Bank School District Operational

Stoughton Area School District Operational

Stratford School District Operational

Sturgeon Bay School District Operational

Village of Suamico Operational

Sun Prairie Area School District Operational

City of Superior Operational

Suring Public School District Operational

Swallow School District Operational

SWITCH - Southeastern Wisc Info Tech Exchange Operational

Thorp School District Operational

Three Lakes School District Operational

Tigerton School District Operational

Tomahawk School District Operational

Tomorrow River School District Operational

Tri-County Area School District Operational

Trout Lake Operational

Turtle Lake School District Operational

Twin Lakes #4 School District Operational

Two Rivers Public School District Operational

Union Grove J1 School District Operational

Union Grove UHS School District Operational

UW Platteville Real Estate Foundation Operational

UW-Whitewater Operational

Verona Area School District Operational

Victory Christian Academy Operational

Victory Christian Academy - 2 Operational

90 days ago

100.0 % uptime

Today

Viterbo University Operational

Wabeno Area School District Operational

Walworth J1 School District Operational

Washburn County Operational

Washburn School District Operational

Washington-Caldwell School District Operational

Washington School District Operational

Waterford Graded J1 School District Operational

Waterford UHS School District Operational

Waterloo School District Operational

Watertown Unified School District Operational

City of Waukesha Operational

Waukesha County Operational

Waukesha County Federated Library System (Bridges Library System) Operational

Bridges Library System Operational

Waukesha County Technical College Operational

Waukesha School District Operational

Waunakee Community School District Operational

Waupaca County Operational

Waupaca School District Operational

Waupun School District Operational

City of Wausau Operational

Wausau School District Operational

Wausaukee School District Operational

Wautoma Area School District Operational

Wauwatosa City Operational

Wauzeka-Steuben School District Operational

Webster School District Operational

City of West Allis Operational

West Allis-West Milwaukee School District Operational

West De Pere School District Operational

West Salem School District Operational

Western Technical College Operational

Westfield School District Operational

Westosha Special Ed Operational

Weyauwega-Fremont School District Operational

White Lake School District Operational

Whitefish Bay Dominican High School Operational

Whitefish Bay School District Operational

City of Whitewater Operational

Whitewater Unified School District Operational

Whitnall School District Operational

School District of Wild Rose Operational

Winding Rivers Library System Operational

Winnebago County Operational

Winnebago Lutheran Academy Operational

Winneconne Community School District Operational

Winnefox Library System Operational

Winter School District Operational

Wisconsin Center for the Blind and Visually Impaired Operational

Wisconsin Dells School District Operational

Wisconsin Department of Military Affairs Operational

State of Wisconsin Dept of Public Instruction Operational

Wisconsin Department of Transportation Operational

Wisconsin Economic Development Corporation - Madison Operational

Wisconsin Economic Development Corporation - Milwaukee Operational

Wisconsin Heights School District Operational

Wisconsin Indianhead Technical College Operational

State of Wisconsin Investment Board Operational

Wisconsin Lutheran College Operational

Wisconsin Lutheran High School Operational

Wisconsin School for the Deaf Operational

State of Wisconsin Operational

Wisconsin Technical College System Operational

Wisconsin Valley Library Service Operational

Wonewoc-Union Center School District Operational

Woodruff J1 School District Operational

Wrightstown Community School District Operational

Wisconsin Regional Peering Operational

MERIT Network Operational

Pennsylvania State University Operational

SysNet Operational

Indiana Giga POP Operational

Northwestern University Operational

University of Chicago Operational

University of Iowa Operational

University of Illinois Operational

NorthernLights GigaPOP Operational

UW SysNet Operational

Illinois State University Operational

Penn State University Operational

KINBER Operational

MOREnet Operational

Iowa State University Operational

University of Nebraska CSN Operational

University of Nebraska Lincoln Operational

University of Missouri Operational

OneNet Operational

GPN Operational

Transit Share Operational

University of Wisconsin SysNet Operational

University of Iowa Operational

Penn State Operational

University of Minnesota Operational

Indiana University Operational

MERIT Operational

KINBER Operational

Iowa State University Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 21, 2020

514930 - WiscNet - WiscNet Engineering - Upgrading Backbone Router

Completed - The scheduled maintenance has been completed.
Feb 21, 06:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 22:00 CST

Scheduled - WiscNet engineers will be upgrading backbone hub router
firmware starting at 22:00 CDT on Thursday, February 20th.

The full maintenance window period is 22:00 to 06:00.
Member impact is expected to be from 10 to 15 minutes.
Feb 6, 15:54 CST

Feb 19, 2020

WiscNet | Linn School District | Potential Power Outage | TT# 516184

Resolved - This incident has been resolved.
Feb 19, 15:00 CST

Monitoring - The WiscNet NOC has found that your site has restored. Please let us know if you need any further assistance.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Feb 19, 14:37 CST

Feb 18, 2020

Multiple WiscNet Member sites unreachable

Resolved - This incident has been resolved.
Feb 18, 03:15 CST

Investigating - Update : Ticket returned to NOC. Called out to BadgerNet. Reference ticket number for BadgerNet is KSR26829103. They stated they were currently engaging AT&T to investigate the
issue. Currently awaiting update from them in regards to this outage. Alarms are currently cleared and confirmed sites are up.

Next Steps : Your ticket has been closed. Please feel free to contact us if there are any further issues.
Feb 18, 02:54 CST

Feb 17, 2020

[515984] [Webster SD] [Site down] [Unreachable Devices on Site]

Resolved - This incident has been resolved.
Feb 17, 20:52 CST

Investigating - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on-site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Feb 17, 20:04 CST

Multiple Ping Unreachable: MondovisSD

Resolved - This incident has been resolved.
Feb 17, 14:30 CST

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 17, 11:18 CST

Investigating - Update : I attempted to ping r-mondovisd.wiscnet.net via ICMP, but found the device unreachable.

Creating statuspage.

Next Steps : Pending customer to check power and equipment status.

--- r-mondovisd.wiscnet.net ping statistics ---
10 packets transmitted, 0 received, 100% loss, time 9000ms
Feb 17, 07:43 CST

[Spooner SD] [515944] [Unreachable Devices on Site]

Resolved - There was a brief power outage onsite that has cleared. Services were restored after a faulty UPS was removed from the networking equipment.

Please contact us if you require any further assistance.

608-442-6761 option 1

noc@wiscnet.net
Feb 17, 11:16 CST

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

WiscNet - City of Marinette - connection down

Resolved - This incident has been resolved.
Feb 14, 12:43 CST

Monitoring - This issue has been resolved.
Feb 14, 12:42 CST

Investigating - Notification of an unplanned event affecting your institution:

We received a report stating that the City of Marinette was experiencing network issues. We have determined that the WiscNet switch is reachable and can reach the
Internet. Our engineers have advised that you investigate your LAN further.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Jan 21, 12:52 CST

[513029] [Wisconsin Northeast Technical College] [Loss of received signal to upstream device]

Resolved - This incident has been resolved.
Feb 14, 12:27 CST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 18, 22:45 CST

Update - Our engineers have rebooted the router after finding a software failure. Can you please verify your service?

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Jan 18, 22:11 CST

Investigating - Notification of an unplanned event affecting your institution:

Please be advised we are seeing a loss of received light from equipment on site at Wisconsin Northeast Technical College. Please verify equipment on site and advise us of the transmit and received light levels on your end.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net
Jan 18, 18:38 CST

[509771] [Fond Du Lac Area] [Possible outage in the Fond Du Lac area]

Resolved - This incident has been resolved.
Feb 14, 12:27 CST

Investigating - Notification of an unplanned event affecting your institution:

Please be advised we've received notice that a backhoe made contact with fiber lines that WiscNet services run off of. It does not appear there was an outage or that services were taken down but there may be work that has to be performed in order to ensure the line is returned correctly and not damaged in the future.

Possible outage might take place in the next few days. At the moment there is no ETA or confirmation that work actually needs to be done. We will provide updates as they are made available.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net
Dec 12, 16:32 CST

Boyceville Community School District - Member Site Down

Resolved - This incident has been resolved.
Feb 14, 04:45 CST

Monitoring - Update : I logged into r-boycevillesd.wiscnet.net and verified this device is up and the issue was caused by a power failure.

Next Steps : This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.

r-boycevillesd#sh ver
Cisco IOS Software, ME340x Software (ME340x-METROIPACCESSK9-M), Version 12.2(50)SE5, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Tue 28-Sep-10 15:06 by prod_rel_team
Image text-base: 0x01000000, data-base: 0x02C00000

ROM: Bootstrap program is ME340x boot loader
BOOTLDR: ME340x Boot Loader (ME340x-HBOOT-M) Version 12.2(44r)EY, RELEASE SOFTWARE (fc1)

r-boycevillesd uptime is 59 minutes
System returned to ROM by power-on
System restarted at 03:12:18 CST Fri Feb 14 2020
Feb 14, 04:14 CST

Colfax School District - Site Down

Resolved - This incident has been resolved.
Feb 14, 03:41 CST

514190 Multiple Locations Firmware Upgrade

Completed - The scheduled maintenance has been completed.
Feb 14, 00:19 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 22:00 CST

Scheduled - WiscNet engineers will be upgrading firmware on 15 backbone routers in the following cities: Alverno, Dodgeville, Watertown, Kettle Moraine, Platteville, Milwaukee, Janesville, Wauwatosa, Whitewater, and Waukesha.

Work will begin at 22:00 CDT on Thursday, February 13th.

Work will end at 06:00 CDT on Friday, February 14th.

Member impact is expected to be between 10 to 15 minutes. Engineers will avoid impacting redundant member circuits landing on diverse backbone hub devices at the same time.
Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Jan 31, 16:30 CST

Feb 13, 2020

Multiple Clear packetloss alarms for lacrossesd

Resolved - This incident has been resolved.
Feb 13, 16:15 CST

Investigating - Update : Alarms came into monitoring clear. Confirmed that all nodes are reachable via ping.

Next Steps : This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.
Feb 13, 15:49 CST

La Crosse SD - Site Down

Resolved - This incident has been resolved.
Feb 13, 07:32 CST

Update - The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
========================================================================================================================
--- 140.189.80.34 ping statistics ---
9 packets transmitted, 0 received, 100% packet loss, time 8195ms
Feb 13, 06:56 CST

Stevens Point SD - Site Unreachable

Resolved - This incident has been resolved.
Feb 13, 03:45 CST

Monitoring - Update : Ticket returned due to a change in the status of the alarms. Alarms in monitoring are now showing as clear as of 02:02 CST. I verified that the device is now reachable from both
IP and FQDN. During the course of my investigation, the alarm for linkUpDown flapped again at 02:40 CST. However, reach-ability remains up as before. As issue appears to have
cleared, per discussion with shift lead, resolving ticket.

Next Steps : This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.

==================================================

--- 216.56.12.58 ping statistics ---
9 packets transmitted, 9 received, 0% loss, time 8008ms
rtt min/avg/max/mdev = 4.429/4.459/4.517/0.060 ms

--- r-stevenspointsd-siteowned.wiscnet.net ping statistics ---
10 packets transmitted, 10 received, 0% loss, time 9012ms
rtt min/avg/max/mdev = 4.437/4.474/4.521/0.027 ms

==================================================
Feb 13, 03:15 CST

Edgerton School District - Site down - 515624

Resolved - This incident has been resolved.
Feb 13, 02:51 CST

Feb 12, 2020

Wiscnet | Multiple sites unreachable (bowlersd, menomineeindiansd, menomineenationcoll, washingtonislandsd, whitelakesd)

Resolved - This incident has been resolved.
Feb 12, 14:30 CST

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 11, 20:40 CST

Identified - Notification of an unplanned event affecting your institution:

We have discovered that the cause of the outage was a fiber cut. Crews have already resolved the issue.

Please be advised that you may receive communication from a local telecom provider in an attempt to restore your services. Assisting these providers will help in returning you internet
services to normal operation.

If you have any questions, please do not hesitate to contact the WiscNet NOC.

608-442-6761 option 1
noc@wiscnet.net
Feb 11, 20:32 CST

Investigating - Notification of an unplanned event affecting your institution:

The WiscNet NOC is observing multiple locations down due to an outage on the backbone carrier network. The investigation is ongoing at this time and further updates will be provided as
they become available.

If you have any questions, please do not hesitate to contact the WiscNet NOC.

608-442-6761 option 1
noc@wiscnet.net
Feb 11, 16:25 CST

WiscNet - Lakeland - slow internet connection

Resolved - This incident has been resolved.
Feb 12, 10:15 CST

Investigating - Notification of an unplanned event affecting your institution:

We have received a report of degraded services from your location. We are currently investigating and will provide updates as they become available.

Please be advised that you may receive communication from a local telecom provider in an attempt to restore your services. Assisting these providers will help in returning
you internet services to normal operation.

If you have any questions, please do not hesitate to contact the WiscNet NOC.

608-442-6761 option 1
noc@wiscnet.net
Feb 12, 09:02 CST

Ripon SD - Site Unreachable

Resolved - This incident has been resolved.
Feb 12, 07:45 CST

Monitoring - Update : Alarms have cleared in monitoring. Logged into the device and found an uptime of 22min. No further issues.

Next Steps : This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.

r-riponsd uptime is 22 minutes
System returned to ROM by power-on
Feb 12, 07:15 CST

Feb 11, 2020

[515295] [WCTC] [Loss of power] [Unreachable Devices on Site]

Resolved - This incident has been resolved. The power supply is now operational.
Feb 11, 08:04 CST

Investigating - The WiscNet NOC is currently observing a power failure for the r-wecan-hub-2 device. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Feb 10, 17:31 CST

Site Down - Monroe SD - 515372

Resolved - This incident has been resolved.
Feb 11, 06:55 CST

Feb 9, 2020

No incidents reported.

Feb 8, 2020

Link down : Luxemburg-Casco School District

Resolved - This incident has been resolved.
Feb 8, 07:45 CST

Monitoring - Update : Alarm has cleared in monitoring. Logged into the device and confirmed the link is currently up.

r-luxemburgsd#sh int desc
Interface Status Protocol Description
Vl1 admin down down
Fa0 admin down down
Gi0/1 up up r-luxemburgsd
Gi0/2 up up r-uwgreenbay-isp :C(2780):
Gi0/3 admin down down
Gi0/4 admin down down
Lo0 up up r-luxemburgsd

r-luxemburgsd#sh int g0/1
GigabitEthernet0/1 is up, line protocol is up (connected)
Hardware is Gigabit Ethernet, address is d057.4c3c.8341 (bia d057.4c3c.8341)
Description: r-luxemburgsd

Next Steps : This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.
Feb 8, 07:19 CST

514183 - WiscNet - Green Bay, WI - Hardware Maintenance

Completed - The scheduled maintenance has been completed.
Feb 8, 05:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 22:01 CST

Update - WiscNet engineers will be replacing a backbone hub device in Green Bay at 22:00 CDT on Friday, February 7th.

We will be replacing Brocade ICX7750 with Juniper QFX5100 which offers increased 10g capacity and capability.

The full maintenance window period is 22:00 to 05:00. Member impact is expected to be from 15 to 30 minutes within the first two hours of the maintenance window.
Jan 31, 10:42 CST

Scheduled - WiscNet engineers will be replacing a backbone hub device in Green Bay at 22:00 CDT on Friday, February 7th.

We will be replacing Brocade ICX7750 with Juniper QFX5100 which offers increased 10g capacity and capability.

The full maintenance window period is 22:00 to 05:00. Member impact is expected to be from 15 to 30 minutes within the first two hours of the maintenance window.
Jan 30, 15:07 CST

[Wiscnet] [515128][Unreachable Devices on Site]

Resolved - The WiscNet NOC is currently seeing devices as reachable at this time.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Feb 8, 00:01 CST

Feb 7, 2020

514181 Marinette, WI - Hardware Maintenance

Completed - The scheduled maintenance has been completed.
Feb 7, 19:00 CST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 17:00 CST

Update - We will be undergoing scheduled maintenance during this time.
Jan 30, 14:37 CST

Scheduled - WiscNet engineers will be replacing a backbone hub device in Marinette
at 17:00 CDT on Friday, February 7th.

We will be replacing Brocade CER2024F with Juniper QFX5100 which offers
increased 10g capacity and capability.

The full maintenance window period is 17:00 to 19:00. Member impact is
expected to be from 5 to 15 minutes within the first hour of the
maintenance window.
Jan 30, 14:36 CST

Site down - Shell Lake School District - 515033

Resolved - This incident has been resolved.
Feb 7, 13:15 CST

Monitoring - Update : Device is now reachable, resolving ticket.

Next Steps : This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.

=============

--- 140.189.80.158 ping statistics ---
5 packets transmitted, 5 received, 0% loss, time 4003ms
rtt min/avg/max/mdev = 9.897/12.004/15.331/1.942 ms
Feb 7, 12:51 CST

Investigating - Notification of an unplanned event affecting your institution:

r-shelllakesd router is down.

Please verify power and equipment.

Please be advised that you may receive communication from a local telecom provider in an attempt to restore your services. Assisting these providers will help in returning
you internet services to normal operation.

If you have any questions, please do not hesitate to contact the WiscNet NOC.

608-442-6761 option 1
noc@wiscnet.net
Feb 7, 11:55 CST

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