In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 2025 - 00:00 CST
Update - AT&T has a planned maintenance event on Feb 18, 00:01-06:00 CST at Hortonville High School. Affected services are expected to be down for up to the duration of the window (360 minutes).
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 18, 202500:00-06:00 CST
Update - AT&T has a planned maintenance event on Feb 18, 00:01-06:00 CST at Hortonville High School. Affected services are expected to be down for up to the duration of the window (360 minutes).
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 18, 202500:00-06:00 CST
Scheduled - AT&T has a planned maintenance event on Feb 18, 00:01-06:00 CST at Hortonville High School. Affected services are expected to be down for up to the duration of the window (360 minutes).
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 18, 202500:00-06:00 CST
Identified - It has been confirmed that there was a Windstream fiber cut that carries Frontier Communication traffic. No ETA yet on repair time.
Jan 13, 2025 - 15:26 CST
Investigating - WiscNet has identified that there has been an outage and is currently working with our carrier partners to identify the cause. Once the cause has been identified, we will work to get an accurate ETA on recovery.
If you have any questions or insight into this issue, please reach out:
Update -
Added Grant County.
Feb 05, 2025 - 18:34 CST
Scheduled -
WiscNet engineers will be upgrading software on routing devices in Onalaska, Platteville, and La Crosse the night of February 18th at 10:00pm central, until midnight. WiscNet members who connect at the sites being upgraded will see their circuits lose connectivity for approximately 15 minutes during the upgrade window. Members who have Connect +1 redundant circuits to a second hub device should see their traffic re-route during the maintenance. If you have questions, or require a specific time for the outage or other request, please contact support@wiscnet.net and we will try to accommodate.
Feb 05, 2025 - 18:28 CST
Engineers will be performing work for the State of WI TEACH during this window. All affected members should expect a downtime of approximately 360 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Jan 29, 2025 - 13:08 CST
WiscNet engineers will be replacing a hub routing device in the Milwaukee area on Thursday February 20th at 10:00pm central. The upgraded model will support higher port speeds and have software support further into the future. Effort will be made to make the downtime experienced as short as possible, but the full duration of the maintenance window is reserved. If you have a redundant Connect +1 circuit to WiscNet, your internet connectivity should fail over to another path. If you have any questions or requests regarding this maintenance, please contact support@wiscnet.net. Posted on
Feb 06, 2025 - 19:17 CST
Update -
TEACH Networks will be performing multiple site network maintenance on 2/25/25 from 00:00 - 06:00 CST. Affected sites can expect service interruptions up to the duration of the window (360 minutes).
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 07, 2025 - 13:55 CST
Update -
TEACH Networks will be performing multiple site network maintenance on 2/25/25 from 00:00 - 06:00 CST. Affected sites can expect service interruptions up to the duration of the window (360 minutes).
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 07, 2025 - 13:31 CST
Scheduled -
TEACH Networks will be performing multiple site network maintenance on 2/25/25 from 00:00 - 06:00 CST. Affected sites can expect service interruptions up to the duration of the window (360 minutes).
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 07, 2025 - 12:36 CST
Update -
TEACH Networks will be performing multiple site network maintenance on 2/26/25 from 00:00 - 06:00 CST. Affected sites can expect service interruptions up to the duration of the window (360 minutes).
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 07, 2025 - 13:55 CST
Update -
TEACH Networks will be performing multiple site network maintenance on 2/26/25 from 00:00 - 06:00 CST. Affected sites can expect service interruptions up to the duration of the window (360 minutes).
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 07, 2025 - 13:34 CST
Scheduled -
TEACH Networks will be performing multiple site network maintenance on 2/26/25 from 00:00 - 06:00 CST. Affected sites can expect service interruptions up to the duration of the window (360 minutes).
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 07, 2025 - 12:41 CST
Update -
There is a scheduled event on the TEACH Network that will take place on 2/26/25 from 00:00 - 06:00 CST for Ellsworth Middle School. This is expected to cause a service interruption and the entire window is reserved (360 minutes).
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 11, 2025 - 11:30 CST
Update -
There is a scheduled event on the TEACH Network that will take place on 2/26/25 from 00:00 - 06:00 CST for Ellsworth Middle School. This is expected to cause a service interruption and the entire window is reserved (360 minutes).
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 11, 2025 - 11:19 CST
Scheduled -
There is a scheduled event on the TEACH Network that will take place on 2/26/25 from 00:00 - 06:00 CST for Ellsworth Middle School. This is expected to cause a service interruption and the entire window is reserved (360 minutes).
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 11, 2025 - 10:26 CST
Spectrum engineers will be performing fiber enclosure replacement work during this window. All affected members should expect a downtime of approximately 360 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Feb 04, 2025 - 15:02 CST
WIN engineers will be performing fiber maintenance work during the primary window. A separate notice has been sent out for backup maintenance window. All affected members should expect a downtime of approximately 360 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Feb 12, 2025 - 12:13 CST
WIN engineers will be performing fiber maintenance work during the backup window, should work not be completed during the primary date. A separate notice has been sent out for primary maintenance window. All affected members should expect a downtime of approximately 360 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Feb 12, 2025 - 12:14 CST
Update -
WIN engineers will be performing Rescheduled Fiber Work during this window. All affected members should expect a downtime of approximately 40 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 17, 2025 - 13:28 CST
Update -
WIN engineers will be performing fiber work during this window. All affected members should expect a downtime of approximately 40 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 17, 2025 - 13:06 CST
Update -
WIN engineers will be performing fiber work during this window. All affected members should expect a downtime of approximately 40 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 17, 2025 - 12:59 CST
Scheduled -
WIN engineers will be performing fiber work during this window. All affected members should expect a downtime of approximately 40 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 03, 2025 - 14:45 CST
Spectrum engineers will be upgrading equipment with the intention of augmenting bandwidth. Affected sites should expect a service interruption of 5 minutes during this window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Feb 14, 2025 - 08:59 CST
Spectrum engineers will be performing hardware upgrades aimed at augmenting bandwidth capabilities. Affected sites can expect a service interruption of up to 5 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC. Posted on
Feb 14, 2025 - 08:44 CST
The NOC has confirmed all services are UP and operational with no other alarms being seen. If you are experiencing any issues, please escalate to the NOC for further Investigation.
Feb 15, 17:00 CST
Monitoring -
Greetings,
The NOC has confirmed all services are UP and operational with no other alarms being seen. If you are experiencing any issues, please escalate to the NOC for further Investigation.
Feb 14, 16:22 CST
Update -
Acknowledged. We are following up with our partner provider to see when they would like to dispatch next.
Feb 14, 15:26 CST
Update -
Greetings,
Did the Charter Tech arrive back onsite today?
Feb 14, 13:00 CST
Update -
Greeting,
Another dispatch has been set up. Technicians are expected to be back on site at 2/14 at 9am.
Feb 14, 06:48 CST
Update -
Greeting,
Another dispatch has been set up. Technicians are expected to be back on site at 2/14 at 9am.
Feb 14, 00:38 CST
Update -
NOC received the below update from the carrier - NOC will continue to hold ticket pending further updates from the carrier :
"Good News! A service technician is on the way to your location and will be arriving soon."
Feb 13, 12:27 CST
Update -
Greetings,
The NOC is setting up a dispatch for technicians to arrive on site around noon, February 13th. WiscNet will continue to provide updates as more information becomes available. Thank you
Feb 13, 08:42 CST
Update -
Dispatch is still planned for Feb. 13th.
Feb 12, 15:01 CST
Update -
Greetings,
At this time a dispatch has been set up for the 13th. We will provide more information as it becomes available.
Feb 11, 22:24 CST
Update -
We are following up with our partner provide to get a timeline on this dispatch.
Feb 11, 21:19 CST
Update -
We have relayed the local contact and site access hour information to our partner provider and will relay any further updates we receive.
Feb 11, 14:25 CST
Identified -
Greetings,
A new Internet circuit is being installed for Kenosha School District and we need to schedule a technician to go on site to finish the installation. Please provide contact information for someone on site who can provide access to the building to our technician along with access hours of the site. If you have any questions, please let us know.
Thank you,
Wiscnet NOC 608-442-6761, option 1
Feb 11, 12:58 CST
Completed -
The scheduled maintenance has been completed.
Feb 14, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 14, 00:00 CST
Update -
Please be advised that the maintenance activity has been CANCELLED. Should the this Planned Maintenance be rescheduled, we will send out new notifications.We apologize for any inconvenience this may have caused.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 13, 10:33 CST
Update -
Spectrum engineers will be performing fiber repair activities in the Park Falls, WI area. Affected sites can expect a downtime of up to 180 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 13, 10:20 CST
Update -
Spectrum engineers will be performing fiber repair activities in the Park Falls, WI area. Affected sites can expect a downtime of up to 180 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 13, 10:19 CST
Update -
Spectrum engineers will be performing fiber repair activities in the Park Falls, WI area. Affected sites can expect a downtime of up to 180 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 13, 00:00 CST
Scheduled -
Spectrum engineers will be performing fiber repair activities in the Park Falls, WI area. Affected sites can expect a downtime of up to 180 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Jan 23, 16:18 CST
Completed -
The scheduled maintenance has been completed.
Feb 13, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 00:00 CST
Update -
Spectrum engineers will be performing service affecting fiber repairs in the Park Falls, WI area. Affected sited can expect a downtime of up to 180 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 12, 23:45 CST
Update -
Spectrum engineers will be performing service affecting fiber repairs in the Park Falls, WI area. Affected sited can expect a downtime of up to 180 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 12, 00:00 CST
Scheduled -
Spectrum engineers will be performing service affecting fiber repairs in the Park Falls, WI area. Affected sited can expect a downtime of up to 180 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Jan 23, 16:08 CST
Completed -
The scheduled maintenance has been completed.
Feb 12, 21:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 18:00 CST
Update -
Greetings,
Please be advised that WiscNet provider will be providing intrusive testing today 02/12 18:00 - 21:00 CST.
This testing will result in a service disruption for up to the duration of this window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 12, 17:45 CST
Scheduled -
Greetings,
Please be advised that WiscNet provider will be providing intrusive testing today 02/12 18:00 - 21:00 CST.
This testing will result in a service disruption for up to the duration of this window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 12, 17:02 CST
Completed -
The scheduled maintenance has been completed.
Feb 12, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 00:00 CST
Update -
Lumen will be performing maintenance activity that will affect the Seneca High School site. Services can expect to be down for up to the duration of the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 11, 23:45 CST
Update -
Lumen will be performing maintenance activity that will affect the Seneca High School site. Services can expect to be down for up to the duration of the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 11, 00:00 CST
Update -
Lumen will be performing maintenance activity that will affect the Seneca High School site. Services can expect to be down for up to the duration of the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 4, 08:06 CST
Update -
Lumen engineers will be performing maintenance activity at Seneca High School. The site can expect downtime of up to 6 hours (the duration of the window is reserved for this scope of work)
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 4, 08:01 CST
Update -
Lumen engineers will be performing maintenance activity at Seneca High School. The site can expect downtime of up to 6 hours (the duration of the window is reserved for this scope of work)
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 4, 07:57 CST
Scheduled -
Lumen engineers will be performing maintenance activity at Seneca High School. The site can expect downtime of up to 6 hours (the duration of the window is reserved for this scope of work)
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 3, 16:29 CST
Completed -
The scheduled maintenance has been completed.
Feb 12, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 00:00 CST
Update -
TEACH network engineers will be performing software upgrades that will affect Bellin College. Affected services are expected to experience a 30 minute downtime during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 11, 23:45 CST
Update -
TEACH network engineers will be performing software upgrades that will affect Bellin College. Affected services are expected to experience a 30 minute downtime during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 11, 00:00 CST
Scheduled -
TEACH network engineers will be performing software upgrades that will affect Bellin College. Affected services are expected to experience a 30 minute downtime during the window.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Jan 24, 11:45 CST
Completed -
The scheduled maintenance has been completed.
Feb 11, 18:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 17:00 CST
Update -
ATT engineers will be performing RFC testing to complete State of WI TEACH Maintenance during this window. All affected members should expect a downtime of approximately 60 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 11, 16:45 CST
Scheduled -
ATT engineers will be performing RFC testing to complete State of WI TEACH Maintenance during this window. All affected members should expect a downtime of approximately 60 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 11, 14:38 CST
Resolved -
WiscNet NOC will be resolving our ticket. At 02/10/2025 16:44:46 CST we confirmed the equipment reachable, with ports up. The equipment reports 44 minutes of uptime, with a power on event causing the alerts.
Feb 11, 18:00 CST
Monitoring -
WiscNet NOC will be resolving our ticket. At 02/10/2025 16:44:46 CST we confirmed the equipment reachable, with ports up. The equipment reports 44 minutes of uptime, with a power on event causing the alerts.
Feb 10, 17:22 CST
Investigating -
Greetings,
We are seeing the edge device unreachable at 340 Manitowoc St, Reedsville, WI 54230. Can you please verify the site has commercial power?
The NOC has observed that alarms are clear and device is reachable. The NOC will be closing this case and if you require further assistance please open a new case with the NOC.
Thank you
Feb 11, 11:00 CST
Monitoring -
Greetings,
The NOC has observed that alarms are clear and device is reachable. The NOC will be closing this case and if you require further assistance please open a new case with the NOC.
Thank you
Feb 10, 10:55 CST
Investigating -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
Resolved -
We have observed the power restore for the member device and all alarms have cleared. We are resolving our ticket on this matter and will monitor for 24 hours before the ticket is closed. If you experience any further issues please let us know. Thank you.
Feb 8, 11:00 CST
Monitoring -
We have observed the power restore for the member device and all alarms have cleared. We are resolving our ticket on this matter and will monitor for 24 hours before the ticket is closed. If you experience any further issues please let us know. Thank you.
Feb 7, 10:54 CST
Update -
Greetings,
The NOC received an update advising that the site is affected by a power outage at this time. If you are still having an Internet outage once power has been restored, please respond and let us know.
Thank you,
Feb 7, 09:59 CST
Update -
Please reach out to the NOC once power has been restored so we can confirm all devices have restored.
Feb 7, 08:46 CST
Update -
Hello,
We are seeing the Wiscnet Equipment at your location as unreachable, indicating a potential service issue. Please verify power and equipment on site and report back to us for further investigation if issue persists.
If you have any questions, please let us know.
WiscNet NOC 608-442-6761 option 1 noc@wiscnet.net
Feb 7, 08:39 CST
Update -
Hello,
We are seeing the Wiscnet Equipment at your location as unreachable, indicating a potential service issue. Please verify power and equipment on site and report back to us for further investigation if issue persists.
If you have any questions, please do not hesitate to contact the WiscNet NOC. 608-442-6761 option 1 noc@wiscnet.net
Feb 7, 02:00 CST
Update -
We are seeing the Wiscnet Equipment at your location as unreachable, indicating a potential service issue. Please verify that all power and equipment onsite is functioning, or let us know if this is due to any maintenance work on your end.
Please feel free to contact our NOC if you have any questions.
Feb 7, 00:16 CST
Update -
We are seeing the Wiscnet Equipment at your location as unreachable, indicating a potential service issue. Please verify that all power and equipment onsite is functioning, or let us know if this is due to any maintenance work on your end.
Please feel free to contact our NOC if you have any questions.
Feb 6, 22:42 CST
Update -
We are seeing the Wiscnet Equipment at your location as unreachable, indicating a potential service issue. Please verify that all power and equipment onsite is functioning, or let us know if this is due to any maintenance work on your end.
Please feel free to contact our NOC if you have any questions.
Feb 6, 21:16 CST
Update -
We are seeing the Wiscnet Equipment at your location as unreachable, indicating a potential service issue. Please verify that all power and equipment onsite is functioning, or let us know if this is due to any maintenance work on your end.
Please feel free to contact our NOC if you have any questions.
Investigating -
We are seeing the Wiscnet Equipment at your location as unreachable, indicating a potential service issue. Please verify that all power and equipment onsite is functioning, or let us know if this is due to any maintenance work on your end.
Please feel free to contact our NOC if you have any questions.
Completed -
The scheduled maintenance has been completed.
Feb 6, 17:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 09:00 CST
Update -
BOREAS engineers will be moving the Tomah node to make room for the new equipment, remove DCMs, and add a Smart E2 PDU. This maintenance will cause the DTN to go down for approximately 30min (including boot)
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 6, 08:45 CST
Update -
BOREAS engineers will be moving the Tomah node to make room for the new equipment, remove DCMs, and add a Smart E2 PDU. This maintenance will cause the DTN to go down for approximately 30min (including boot)
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 5, 09:00 CST
Scheduled -
BOREAS engineers will be moving the Tomah node to make room for the new equipment, remove DCMs, and add a Smart E2 PDU. This maintenance will cause the DTN to go down for approximately 30min (including boot)
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Jan 30, 15:52 CST
Completed -
The scheduled maintenance has been completed.
Feb 6, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 00:00 CST
Update -
This is a reminder that Spectrum engineers will be performing operating system upgrades in the Milwaukee, WI area. Affected sites could expect up to 60 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 5, 23:45 CST
Update -
This is a reminder that Spectrum engineers will be performing operating system upgrades in the Milwaukee, WI area. Affected sites could expect up to 60 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 5, 00:00 CST
Update -
This is a reminder that Spectrum engineers will be performing operating system upgrades in the Milwaukee, WI area. Affected sites could expect up to 60 minutes of downtime.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Jan 27, 09:00 CST
Update -
Spectrum engineers will be performing OS upgrade work during this window. All affected members should expect a downtime of approximately 60 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Jan 27, 08:53 CST
Update -
Spectrum engineers will be performing OS upgrade work during this window. All affected members should expect a downtime of approximately 60 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Jan 27, 07:32 CST
Scheduled -
Spectrum engineers will be performing OS upgrade work during this window. All affected members should expect a downtime of approximately 60 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Jan 22, 13:23 CST
Completed -
The scheduled maintenance has been completed.
Feb 6, 04:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 22:00 CST
Update -
Access WI will be troubleshooting the slow speed issues at Pittsville HS on Feb. 5, 10:00pm CST to 4:00am CST. The site will see intermittent drops while testing.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 5, 21:45 CST
Update -
Access WI will be troubleshooting the slow speed issues at Pittsville HS on Feb. 5, 10:00pm CST to 4:00am CST. The site will see intermittent drops while testing.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 4, 22:00 CST
Scheduled -
Access WI will be troubleshooting the slow speed issues at Pittsville HS on Feb. 5, 10:00pm CST to 4:00am CST. The site will see intermittent drops while testing.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 3, 13:18 CST
At this time we are seeing this issue as resolved. If you are still experiencing an issue with your service, please reach out to us for further investigation.
Feb 5, 23:00 CST
Monitoring -
Greetings,
At this time we are seeing this issue as resolved. If you are still experiencing an issue with your service, please reach out to us for further investigation.
Feb 4, 22:01 CST
Update -
Greetings,
Due to unforeseen issues, the cirucit restoration has been delayed. No estimated time to restoration at this time.
Feb 4, 20:42 CST
Identified -
Greetings,
At this time damage has been located and crews are on-site and working to restore services. Our current estimated time for restoral is 8:00 PM.
Feb 4, 18:26 CST
Update -
Hello,
The ticket returned for follow up. No update has been received from the provider. I called out to them for an update.
The provider stated they confirmed fiber damage but did not specify if they have located the damage at this time. There is no ETR at this time.
We will continue to follow up if no updates are received.
Thank you, WiscNet NOC
Feb 4, 16:24 CST
Update -
The NOC continues to follow up and escalate with our partner provider for updates and will provide any available updates as soon as they become available.
Feb 4, 14:34 CST
Update -
The NOC spoke with Jorgen and Michael to confirm power to the devices and site access and contact. We have relayed this to our partner provider and will provide further updates as they become available.
Update -
We are observing with WiscNet equipment located at Wisconsin School for the Deaf is currently unreachable, and received your report of outage. We have reached out to the carrier, who is engaging the local provider for further investigation. The carrier requested some additional information regarding the outage. If you could please contact the NOC with the answers to the below questions, we would greatly appreciate it.
- Who did you verify power with? - Power verified to the equipment or just to the building, or your equipment? - Who’s the site contact? - What are access hours?
Update -
We continue to follow up with our partner provider for updates from the local provider. We will provide any available updates as they become available.
Feb 4, 10:31 CST
Investigating -
We are observing with WiscNet equipment located at Wisconsin School for the Deaf is currently unreachable, and received your report of outage. We have reached out to the carrier, who is engaging the local provider for further investigation.
Feb 4, 08:53 CST
Completed -
The scheduled maintenance has been completed.
Feb 5, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 00:00 CST
Update -
The TEACH Network will be performing network maintenance that will affect various sites. Affected sites will receive this notification and be subject to downtime up to the duration of the window (360 minutes).
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 4, 23:45 CST
Scheduled -
The TEACH Network will be performing network maintenance that will affect various sites. Affected sites will receive this notification and be subject to downtime up to the duration of the window (360 minutes).
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 4, 10:23 CST
Resolved -
We were able to isolate the cause to our partners equipment on the network - after the troubleshooted remotely they were able to resolve the issue with their equipment and restore services. As such, this ticket has been resolved. Thank you
Feb 4, 16:00 CST
Monitoring -
We were able to isolate the cause to our partners equipment on the network - after the troubleshooted remotely they were able to resolve the issue with their equipment and restore services. As such, this ticket has been resolved. Thank you
Feb 3, 15:41 CST
Update -
The Wiscnet NOC has observed the alarms clear and is currently checking the status of the equipment from our end
Feb 3, 15:25 CST
Update -
Greetings,
Our partner provider continues to investigate this issue. Once the source of the issue is identified corrective action will be taken.
Feb 3, 14:01 CST
Update -
Greetings,
Our partner provider continues to investigate this issue. Once the source of the issue is identified corrective action will be taken.
Feb 3, 13:53 CST
Update -
Partner provider continues to investigate this issue. Once the source of the issue is identified corrective action will be taken.
Feb 3, 13:07 CST
Update -
Greetings,
After receiving confirmation of the equipment status on site we engaged our partner provider TEACH for investigation who indicated they will coordinate with Lumen to isolate the issue. Once the source of the issue is identified corrective action will be taken. No additional action is being requested of Seneca School district at this time. Additional updates regarding the next steps will be provided once more details are available. Thank you.
Feb 3, 11:50 CST
Update -
Greetings,
We are currently working with our partner provider to restore services. Updates will be provided as soon as possible. If there are any questions or concern feel free to contact the NOC. Thank you
Feb 3, 10:36 CST
Update -
Greetings,
We are currently working with our partner provider to restore services. Updates will be provided as soon as possible. If there are any questions or concern feel free to contact the NOC. Thank you
Feb 3, 09:58 CST
Update -
Greetings,
The NOC is currently investigating the issue and will provide an update shortly. Thank you,
Feb 3, 09:37 CST
Update -
Greetings,
At this time, it is recommended to perform a power cycle/reset on the equipment. Please perform a power cycle and follow up with the NOC when completed. Thank you.
Feb 3, 09:02 CST
Update -
Greetings,
At this time, it is recommended to perform a power cycle/reset on the equipment. Please perform power cycle and follow up with the NOC when completed. Thank you.
Feb 3, 08:50 CST
Update -
Greetings,
At this time, it is recommended to perform a power cycle/reset on the equipment. Please perform power cycle and follow up with the NOC when completed. Thank you.
Feb 3, 07:19 CST
Update -
Greetings,
The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, it is recommended to perform a power cycle/reset on the equipment. Please perform power cycle and follow up with the NOC when completed. Thank you.
Feb 3, 04:49 CST
Update -
Greetings,
The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, there are no further details regarding this outage and any steps being take to restore service.
Feb 3, 02:34 CST
Update -
Greetings,
The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, there are no further details regarding this outage and any steps being take to restore service.
Feb 3, 01:02 CST
Update -
Greetings,
The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, there are no further details regarding this outage and any steps being take to restore service.
Feb 2, 23:57 CST
Update -
Greetings,
The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, there are no further details regarding this outage and any steps being take to restore service.
Feb 2, 22:11 CST
Update -
Greetings,
The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, there are no further details regarding this outage and any steps being take to restore service.
Feb 2, 20:42 CST
Update -
Greetings,
The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, there are no further details regarding this outage and any steps being take to restore service.
There is no ETR at this time.
We will share any new updates as soon as they become available. We apologize for the inconvenience and appreciate your patience and understanding.
Thank you,
Feb 2, 19:38 CST
Update -
Greetings,
The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, there are no further details regarding this outage and any steps being take to restore service.
There is no ETR at this time.
We will share any new updates as soon as they become available. We apologize for the inconvenience and appreciate your patience and understanding.
Thank you,
Feb 2, 19:22 CST
Update -
Greetings,
The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, there are no further details regarding this outage and any steps being take to restore service.
There is no ETR at this time.
We will share any new updates as soon as they become available. We apologize for the inconvenience and appreciate your patience and understanding.
Thank you,
Feb 2, 17:37 CST
Update -
Greetings,
The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, there are no further details regarding this outage and any steps being take to restore service.
There is no ETR at this time.
As the NOC receives further information regarding this event, we will update you accordingly.
Thank you,
Feb 2, 16:17 CST
Update -
Thank you for verifying your power and equipment. We have engaged our partner provider, and they are currently investigating. We will provide further updates as they are received.
Please contact the WiscNet NOC if you have any further questions.
Investigating -
The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.
Please contact the WiscNet NOC if you have any further questions.
Completed -
The scheduled maintenance has been completed.
Feb 4, 06:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 00:00 CST
Update -
Spectrum engineers will be performing an operation system upgrade to equipment in the Abbotsford, WI area. Affected sites can expect down times of up to 15 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 3, 23:45 CST
Update -
Spectrum engineers will be performing an operation system upgrade to equipment in the Abbotsford, WI area. Affected sites can expect down times of up to 15 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Feb 3, 00:00 CST
Scheduled -
Spectrum engineers will be performing an operation system upgrade to equipment in the Abbotsford, WI area. Affected sites can expect down times of up to 15 minutes.
The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.
Jan 10, 12:46 CST