Denmark School District - Handoff Port Down | 2198187
Update - Hello,

We are still seeing an alarm for the handoff port.

Please verify if you are aware of any known work onsite or power issues to equipment that could be causing the handoff port to show as down.

If you have any additional questions, please contact WiscNet NOC.
Feb 02, 2026 - 12:14 CST
Investigating - Hello,

The WiscNet NOC is seeing the handoff port as down starting at 7:33 AM CST.

Please verify if you are aware of any known work onsite or power issues to equipment that could be causing the handoff port to got down.

If you have any additional questions, please contact WiscNet NOC.
Jan 30, 2026 - 09:02 CST
Uptime over the past 90 days. View historical uptime.
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Village of Allouez Operational
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90 days ago
100.0 % uptime
Today
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Altoona School District Operational
All Saints Regional Catholic School Operational
90 days ago
100.0 % uptime
Today
Alverno College Operational
Appleton Area School District Operational
Appleton Boys and Girls Club Operational
City of Appleton Operational
Appleton Performing Arts Center Operational
Ashwaubenon School District Operational
Village of Ashwaubenon Operational
Auburndale School District Operational
Aurora University Operational
Augusta School District Operational
Baraboo School District Operational
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90 days ago
100.0 % uptime
Today
City of Beloit Operational
Beloit College Operational
Beloit School District Operational
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90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
Today
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90 days ago
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90 days ago
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90 days ago
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90 days ago
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90 days ago
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90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
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90 days ago
100.0 % uptime
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90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
Today
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90 days ago
100.0 % uptime
Today
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100.0 % uptime
Today
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Today
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Fond du Lac WiscNet Hub Device Upgrade Feb 5, 2026 21:00 - Feb 6, 2026 03:00 CST

WiscNet engineers will be replacing a hub routing device in Fond du Lac, WI on Thursday February 5th at 9:00pm central. The upgraded model will support higher port speeds and have software support further into the future. Effort will be made to make the downtime experienced as short as possible, but the full duration of the maintenance window is reserved. If you have a redundant Connect +1 circuit to another WiscNet hub location, your internet connectivity should fail over to another path.
If you have any questions or requests regarding this maintenance, please contact support@wiscnet.net.
Posted on Jan 22, 2026 - 12:52 CST

2194581 | Spectrum | STD, LOS, OS Upgrade Feb 12, 2026 00:00-06:00 CST

Spectrum will be performing STD, LOS, OS Upgrades in MILWAUKEE, WI.

Expected Impact: 120 minutes.
Posted on Jan 20, 2026 - 20:17 CST

Charter - Madison, WI Upgrades Feb 19, 2026 00:00-06:00 CST

Spectrum will be performing STD, LOS, OS Upgrades in Madison, WI.

Expected Impact: 180 minutes
Posted on Feb 02, 2026 - 15:22 CST

2189391 | Spectrum/Charter | Upgrades Feb 27, 2026 00:00-06:00 CST

Spectrum will be performing STD, LOS, and OS upgrades.
30 minutes of anticipated outage time is to be expected.
Posted on Jan 06, 2026 - 22:27 CST
Feb 3, 2026
Kewaskum school district | 2199624
Resolved - This incident has been resolved.
Feb 3, 10:07 CST
Investigating - Hello,

The WiscNet NOC has lost access to our device for Kewaskum school district at 2/3/2026 at 8:59 AM CST. We are seeing this restored as of 2/3/2026 at 9:11 AM CST. This is just a notice that this was down for that duration. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Thank You,
Feb 3, 10:07 CST
Feb 2, 2026
Luxemburg-Casco School District 2780 | Ping issues between HS and MS | #2198326
Postmortem - Read details
Feb 2, 10:24 CST
Resolved - Hello,

This issue has been resolved.
Feb 2, 10:20 CST
Update - Hello Scott,

Please call into the support line - 607-442-6761 Option #2 to discuss this further with WiscNet Engineers.
Feb 2, 10:13 CST
Investigating - Hello,

We are investigating reported issues with pinging on the WAN connection between Luxemburg-Casco High School and Middle School.

As noted, the main internet connection is working.
Jan 30, 13:38 CST
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Door County - Power Supply Offline | 2198293
Resolved - Hello,

Alarms cleared at 2:26 AM CST today. All status indicators for power supplies are online.

If you have any additional questions, please contact WiscNet NOC.
Jan 30, 15:58 CST
Identified - Hello,

We have verified that power crews are performing work onsite. Work is expected to be completed by 3 PM CST.
Jan 30, 13:54 CST
Investigating - Hello,

At 11:36 AM CST, the WiscNet NOC is seeing an alarm showing that a power supply for the r-doorcocan-hub is offline and we are investigating further. We see services as up. Please inform us if you are aware of any work that may be causing this alarm.

If you have any additional questions, please contact WiscNet NOC.
Jan 30, 12:48 CST
Berlin Area School District - DOWN | #2198035
Postmortem - Read details
Jan 30, 11:09 CST
Resolved - Hello,

The provider has found and replaced a faulty MUX, and we are seeing services restored as of 10:30 AM on 1/30
Jan 30, 11:02 CST
Update - Hello,

The provider's tech verified they found no breaks in the fiber and believe the issue is with the equipment. They will dispatch another tech this morning and have an ETA around 9-10 AM.
Jan 30, 09:17 CST
Update - Hello,

Our provider has sent a tech to another location and they are currently working with them on this outage.

No ETR has been provided.

Please reach out with any questions.

Thank you,
Jan 30, 06:06 CST
Update - Hello,

Our provider was unable to isolate the issue with the dispatch. They are currently working with an engineer to isolate and correct the issue.

We don't have an ETR at this time.

Please reach out with any questions.

Thank you,
Jan 30, 01:50 CST
Update - Hello,


Currently the provider is attempting to schedule a time to get onsite, they can be there roughly around 10:00PM tonight or they would have to schedule something for the morning. I attempted to reach out to Dave at 920-379-1348 and was unable to reach him. Please reach out to 608-442-6761 to confirm if someone will be available onsite.
Jan 29, 20:13 CST
Update - Hello,

We are still investigating the cause of the this outage, in the meantime please verify there are no power issues onsite or any ongoing maintenance work.

Thank you,
Jan 29, 17:40 CST
Investigating - Hello,


We are currently investigating a service interruption for the Berlin Area School District. More to come.
Jan 29, 16:22 CST
Jan 29, 2026
St Mary Catholic School - Elementary Site Down #2196035
Postmortem - Read details
Jan 29, 13:33 CST
Resolved - This incident has been resolved.
Jan 29, 13:16 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 28, 13:03 CST
Update - We do not see any issues at the site, please contact GLS for further investigation. They can be contacted at 1.866.558.1920.
Jan 25, 22:43 CST
Investigating - WiscNet NOC received a call from St Mary's Catholic School that their Elementary School is down. The High School and Middle Schools are up. This call came in at 7pm CST. We can access the site router and we see port 1 is down. We are investigating further and will keep you updated.

Thanks
Jan 25, 21:27 CST
Chilton School District - Handoff Port and Packet Loss | 2197513
Resolved - Good Morning,

We are seeing the handoff port as back up and passing traffic.

This was down from 07:15 AM on the 27th and came back up today at 9:16 AM

Packet loss was observed to caused some bounced at the 28th between 1-2 PM. This issue did clear on the 28th around 3-4 PM.

If you are still seeing packet loss issues, are not aware of any internal work occurring, or believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.
Jan 29, 10:19 CST
Jan 28, 2026
Living Hope Lutheran School | 2197372
Resolved - This site is down due to a disconnect of service.
Jan 28, 16:23 CST
Update - Hello,

GLS will be dispatching a technician on site this afternoon.
Jan 28, 13:41 CST
Update - Hello,

We have opened a ticket with TEACH for investigation at this time.

Thank You,
Jan 28, 10:38 CST
Investigating - Hello,

We are observing the Living Hope Lutheran School site down as of 9:47 AM CST.

This is a teach site and we will reach out to the for investigation.

Thank You,
Jan 28, 10:06 CST
Necedah Area School District - Handoff Port Down | 2195751
Resolved - At this time, we are seeing the issue at Necedah Area School District as cleared.

If you need additional assistance, please reach out to the WiscNet NOC.
Jan 28, 15:06 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 26, 00:46 CST
Investigating - Hello,

We are seeing the handoff port as down/down starting at 10:59 AM CST and can still reach the device onsite. Please verify if there is any known working occurring.
Jan 23, 14:29 CST
Shawano School District - Down | 2195571
Resolved - At this time, we are seeing the issue at Shawano School District as cleared.

If you need additional assistance, please reach out to the WiscNet NOC.
Jan 28, 15:04 CST
Investigating - Hello,

The WiscNet NOC has identified a network event affecting the Shawano School district starting at 6:25 AM CST. We've lost access to the router on site, please verify power & equipment and reach out to GLS/TEACH.

TEACH prefers that the site open a trouble ticket with the GLS. Please contact the GLS NOC at 1-866-558-1920 for additional troubleshooting and to open a ticket. If you have any questions, feel free to reach out.
Jan 23, 08:40 CST
CESA 1 - Device Down - 2196670
Resolved - This incident has been resolved.
Jan 28, 13:04 CST
Update - Hello,

The outage impacting this site has been resolved and we are seeing traffic again as of about 4 PM on 1/27.
Jan 28, 13:00 CST
Update - Our provider has requested internal troubleshooting to isolate this issue. They will be reaching out to the site to continue isolating this issue.
Jan 27, 12:40 CST
Update - Our provider is investigating. We will update you as soon as we have more.
Jan 27, 09:31 CST
Update - We have begun an investigation with our provider. While our investigation is ongoing, please verify power and equipment onsite if possible.
Jan 27, 03:34 CST
Investigating - We are currently investigating this issue.
Jan 27, 03:11 CST
Lomira School District end device down | 2197208
Resolved - Hello,

This maintenance has been completed, and we are seeing all services restored.

Please reach out with any questions.

Thank you,
Jan 28, 07:11 CST
Identified - Hello,

Our provider is preforming a fiber maintenance that is impacting your services. This maintenance is expected to conclude at 7 am CST. We will be following up after the window for hands off and will make sure all services have restored.

Please reach out with any questions.

Thank you,
Jan 28, 00:43 CST
Investigating - Hello,

Starting at 12:13 am we lost connection to our end device for this service.

While we are investigating can you provide onsite power and equipment verification?

Please reach out with any questions.

Thank you,
Jan 28, 00:32 CST
2191177 | WIN Technology | Fiber Maintenance
Completed - The scheduled maintenance has been completed.
Jan 28, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 23:30 CST
Update - This maintenance has been rescheduled.

Original End Date/Time: 01/28/2026 12:01 AM - 06:00AM Central
New Start Date/Time: 01/27/2026 23:30 Central
New End Date/Time: 01/28/2026 00:00 Central
Jan 16, 21:26 CST
Scheduled - A WIN Technology access partner will be performing fiber maintenance in Westby, WI.

Anticipated Downtime: Up to 10 minutes
Jan 9, 23:27 CST
Jan 27, 2026
State of Wisconsin Investment Board - Device Down - 2196608
Resolved - As of 4:35AM CST, this maintenance has been completed and technicians are hands off.
Jan 27, 08:01 CST
Monitoring - This service has been restored as of 3:54 AM. We are monitoring this service and waiting for completions for the maintenance window before we resolve this incident.
Jan 27, 05:06 CST
Identified - We have identified an outage at 12:02 AM for the SWIB. At this time we believe this is correlated to an unnotified emergency fiber maintenance being done on University Ave in Madison, WI. The maintenance is set to end at 6:00 AM CST. We apologize for the inconvenience, we will monitor the situation until the maintenance is complete.
Jan 27, 00:33 CST
Jan 26, 2026
Edgerton School District - DOWN | #2196536
Resolved - Hello,


We're seeing power restore, and our service has also restored.
Jan 26, 20:59 CST
Investigating - Hello,


We are investigating the router for the Edgerton School District being down.
Jan 26, 19:49 CST
Multiple Sites Experiencing Outage | #2196455
Resolved - This incident has been resolved.
Jan 26, 20:23 CST
Update - We are seeing all sites as back up. We will continue monitoring these sites as normal.
Jan 26, 20:23 CST
Update - Our provider is still investigating this issue and is seeing some issues due to the recent winter storms.
Jan 26, 18:40 CST
Update - We have reached out to our provider GLS TEACH on this issue and opened ticket 11931791. We will be following up with them to get additional information on their investigation.
Jan 26, 16:22 CST
Investigating - We are currently investigating this issue.
Jan 26, 15:52 CST
Jan 25, 2026
Gresham School District - Edge Router Unreachable | 2195872
Postmortem - Read details
Jan 25, 07:22 CST
Resolved - This incident has been resolved.
Jan 25, 07:21 CST
Monitoring - Connection to equipment has been restored.
Jan 25, 07:21 CST
Investigating - The WiscNet NOC has identified a network event affecting the Shawano School district starting at 11:01 AM CST. We've lost access to the router on site, please verify power & equipment
Jan 24, 11:38 CST
Jan 24, 2026
Jan 23, 2026
Black Hawk School District - Down | 2195556
Resolved - Date & Time of Incident: 1/23/26 at 7:10 AM CST
Duration: 143 minutes
Technician(s): Jim
Review Date: 1/23/26

Root Cause: Network port was down

Brief Summary: The site came into alarm at 7:10 AM CST and cleared at 9:33 AM. Device logs indicate the network port went down
Jan 23, 12:32 CST
Investigating - Hello,

The WiscNet NOC has identified a network event affecting the Black Hawk School district starting at 7:10 AM CST. We've lost access to the router on site, please verify power & equipment and reach out to GLS/TEACH.

TEACH prefers that the site open a trouble ticket with the GLS. Please contact the GLS NOC at 1-866-558-1920 for additional troubleshooting and to open a ticket. If you have any questions, feel free to reach out.
Jan 23, 07:50 CST
Edgerton School District | 2195519
Resolved - This incident has been resolved.
Jan 23, 08:03 CST
Update - The outage cleared at 4:49 AM CST.
Jan 23, 08:03 CST
Investigating - We are currently investigating this issue.
Jan 23, 03:25 CST
Jan 22, 2026

No incidents reported.

Jan 21, 2026
Housing Authority of the City of Milwaukee edge router down | 2180366
Resolved - Date & Time of Incident: 11/15/25
Duration: NA due to the timestamps of the service reroute being unknown
Technician(s): Jim
Review Date: 1/21/26

Root Cause: Fiber Cut

Brief Summary: Services when down at 11/15/25 due to a fiber cut. Services were rerouted to restore service. We see traffic came back to original path at 12/10/25. We currently see an average of 24kb/s on the circuit starting 1/6/26
Jan 21, 13:53 CST
Update - Greetings,

Please confirm estimated time of repair for the fiber cut at 650. W Reservoir building.
Nov 18, 17:18 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?
Nov 18, 12:40 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?
Nov 18, 10:34 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?
Nov 17, 19:26 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?
Nov 17, 09:14 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?
Nov 16, 01:44 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?
Nov 15, 21:31 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?
Nov 15, 15:23 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?
Nov 15, 07:30 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?
Nov 15, 05:41 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?
Nov 15, 03:35 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?
Nov 15, 01:15 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?
Nov 14, 23:25 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?
Nov 14, 17:01 CST
Update - Greetings, Member.

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. Can you please confirm the networking equipment on site has power?

Thank you
Nov 13, 18:27 CST
Update - Greetings,

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. can you please confirm the networking equipment on site has power?

Thank you
Nov 13, 16:00 CST
Investigating - Greetings,

We are seeing your edge device down at 809 N. Broadway, Milwaukee, WI 53202. can you please confirm the networking equipment on site has power?

Thank you
Nov 13, 12:38 CST
Glenwood City School District - Down | 2194039
Resolved - Date & Time of Incident: Jan 19th. Down at 1:12 PM CST
Duration: 10 minutes
Technician(s): Jim
Review Date: 1/21/25

Root Cause: Device onsite rebooted

Brief Summary: The device onsite rebooted. Service restored at 1:22 PM CST
Jan 21, 12:07 CST
Investigating - Hello,

We are seeing the Glenwood City School district as down again at 1:12 PM CST. We've lost access to the router on site, please verify power & equipment and reach out to GLS/TEACH.

TEACH prefers that the site open a trouble ticket with the GLS. Please contact the GLS NOC at 1-866-558-1920 for additional troubleshooting and to open a ticket.

If you have any questions, feel free to reach out.
Jan 19, 13:18 CST
Jan 20, 2026

No incidents reported.

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