Investigating - The WiscNet NOC has lost access to our device for Dodgeville School District on 3/13/2026 at 12:45:29 PM . Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Mar 13, 2026 - 13:00 CDT
Monitoring - Hello,

This looks to have been down due to power as the uptime on our device was 11 minutes.

This should be back up as our device has been restored.

Thank You,

Mar 13, 2026 - 10:54 CDT
Investigating - Hello,

We are observing this site in alarm at this time.

This is a GLS TEACH site and we will reach out to them for investigation at this time.

Thank You,

Mar 13, 2026 - 10:41 CDT
Abbotsford School District Operational
Village of Allouez Operational
Altra Federal Credit Union Operational
90 days ago
100.0 % uptime
Today
Altoona City Operational
Altoona School District Operational
All Saints Regional Catholic School Operational
90 days ago
100.0 % uptime
Today
Alverno College Operational
Appleton Area School District Operational
Appleton Boys and Girls Club Operational
City of Appleton Operational
Appleton Performing Arts Center Operational
Ashwaubenon School District Operational
Village of Ashwaubenon Operational
Auburndale School District Operational
Aurora University Operational
Augusta School District Operational
Baraboo School District Operational
Barneveld School District Operational
Village of Bellevue Operational
90 days ago
100.0 % uptime
Today
City of Beloit Operational
Beloit College Operational
Beloit School District Operational
Berlin Area School District Operational
Big Foot UHS School District Operational
Versiti Operational
City of Brookfield Operational
Brown County Operational
Brown County 2 Remote Site Operational
Brown County 3 Remote Site Operational
Brown County Jail Operational
Brown County Law Enforcement Operational
Brown County New Eye Operational
Brown County PDCT Operational
Brown County PDCT 2 Operational
Brown County Public Service Commission Operational
Cadott Community School District Operational
Calumet County Operational
Cameron School District Operational
Campbellsport School District Operational
Carroll University Operational
Carthage College Operational
CESA 2 Operational
CESA 3 Operational
CESA 10 Operational
Chetek-Weyerhaeuser School District Operational
Children Hospital and Health System Operational
Chippewa County Operational
Chippewa Valley Technical College Operational
Chippewa Falls Area Unified School District Operational
Clear Lake School District Operational
Clinton Community School District Operational
Cochrane-Fountain City School District Operational
Colby School District Operational
Colfax School District Operational
Cornell School District Operational
Cudahy School District Operational
D C Everest Area School District Operational
Dane County Operational
City of De Pere Operational
De Pere School District Operational
Denmark School District Operational
Discovery World Operational
90 days ago
100.0 % uptime
Today
Door County Operational
Dove Health Care Operational
Dunn County Operational
East Troy Community School District Operational
90 days ago
100.0 % uptime
Today
Eau Claire Area School District Operational
Eau Claire Catholic Schools Operational
City of Eau Claire Operational
Eau Claire County Operational
Edgerton School District Operational
Educators Credit Union Operational
Elk Mound Area School District Operational
Elkhorn Area School District Operational
Fall Creek School District Operational
Family Peace Center Operational
Fond du Lac Band Reservation Operational
90 days ago
100.0 % uptime
Today
City of Fond du Lac Operational
Fond du Lac County Operational
Fond du Lac School District Operational
Fort Atkinson School District Operational
Fox City Performing Arts Center Operational
Fox Valley Lutheran High School Operational
Fox Valley Technical College Operational
City of Franklin Operational
Franklin Public School District Operational
Town of Grand Chute Operational
Grant County Operational
City of Green Bay Operational
Green Bay Area School District Operational
Green Bay Community Church Operational
Green Lake County Operational
Greendale School District Operational
90 days ago
100.0 % uptime
Today
Greendale Village Operational
90 days ago
100.0 % uptime
Today
City of Greenfield Operational
Greenfield School District Operational
Greenwood School District Operational
Gresham School District Operational
Hartford UHS School District Operational
Hartland-Lakeside J3 School District Operational
Hilbert School District Operational
HNR School District-Neosho Operational
HNR School District- Rubicon Operational
Holy Apostles School Operational
Holy Hill Area School District Operational
Howard Village Operational
Howard-Suamico School District Operational
Hudson School District Operational
Inclusa Operational
Independence First Operational
Indianhead Federated Library System Operational
Jackson County Operational
City of Janesville Operational
Janesville School District Operational
90 days ago
100.0 % uptime
Today
Jefferson County Operational
Jefferson School District Operational
Kaukauna Area School District Operational
Kenosha County Operational
Kenosha County Public Library System Operational
Kenosha Unified School District Operational
City of La Crosse Operational
La Crosse Public Library Operational
90 days ago
100.0 % uptime
Today
La Crosse School District Operational
Lac Courte Oreilles Ojibwe University Operational
90 days ago
100.0 % uptime
Today
School District of Ladysmith Operational
Lake Holcombe School District Operational
Lakeland University Operational
Lancaster Community Schools Operational
90 days ago
100.0 % uptime
Today
Lawrence University Operational
Lincoln County Operational
Little Chute Area School District Operational
Village of Little Chute Operational
Lomira School District Operational
Loyal School District Operational
Luther High School Operational
Luxemburg-Casco School District Operational
Madison Area Technical College Operational
City of Madison Operational
Madison Metropolitan School District Operational
Manitowoc Public Utilities Operational
Manitowoc School District Operational
Marathon County Operational
Marcus Center for the Performing Arts Operational
90 days ago
100.0 % uptime
Today
Marinette City Operational
Marinette County Operational
Marinette School District Operational
Marquette University Operational
Marshall School District Operational
City of Marshfield Operational
Marshfield Unified School District Operational
Mayville School District Operational
McDonell Area Catholic School District Operational
McFarland School District Operational
Medical College of Wisconsin Operational
City of Menasha Operational
Menasha Joint School District Operational
Town of Menasha Operational
Menasha Utilities Operational
Menomonie Area School District Operational
Meriter Hospital, Inc. Operational
Messmer Catholic Operational
Mid-State Technical College Operational
Mid-State Technical College - Stevens Point Operational
90 days ago
100.0 % uptime
Today
Mid-Wisconsin Federated Library System Operational
Middleton-Cross Plains Area School District Operational
Milwaukee Area Technical College Operational
Milwaukee Art Museum Operational
Milwaukee City Housing Authority Operational
City of Milwaukee Operational
Milwaukee Institute of Art and Design Operational
Milwaukee Public Museum Operational
Milwaukee School of Engineering Operational
Mineral Point Unified School District Operational
Mondovi School District Operational
Monona Grove School District Operational
Monroe School District Operational
Montello School District Operational
Moraine Park Technical College Operational
Mosinee School District Operational
Mount Mary University Operational
90 days ago
100.0 % uptime
Today
Muskego City Operational
90 days ago
100.0 % uptime
Today
Muskego-Norway School District Operational
City of Neenah Operational
Neenah Joint School District Operational
Neillsville School District Operational
City of New Berlin Operational
New Berlin School District Operational
Nicolet Area Technical College Operational
Nicolet Federated Library System Operational
North Central Health Care Operational
North Fond du Lac School District Operational
Northeast Wisconsin Technical College Operational
Northern Waters Library Service Operational
Northland College Operational
Northland International University Operational
Northwood Technical College Operational
Oak Creek-Franklin Joint School District Operational
90 days ago
100.0 % uptime
Today
Oconomowoc Area School District Operational
90 days ago
100.0 % uptime
Today
Oconto County Operational
90 days ago
100.0 % uptime
Today
Omro School District Operational
Oshkosh Area School District Operational
City of Oshkosh Operational
Osseo-Fairchild School District Operational
Owen-Withee School District Operational
Pabst Theater Organization Operational
90 days ago
100.0 % uptime
Today
Palmyra-Eagle Area School District Operational
PESI Operational
Pier Wisconsin Operational
City of Platteville Operational
Platteville School District Operational
Plover Village Operational
90 days ago
100.0 % uptime
Today
Portage County Operational
Price County Operational
Pulaski Community School District Operational
Rhinelander School District Operational
Rice Lake Area School District Operational
Richmond School District Operational
Ripon Area School District Operational
River Falls School District Operational
Rock County Operational
Rock Prairie Montessori School Operational
90 days ago
100.0 % uptime
Today
Rosendale-Brandon School District Operational
Royal Credit Union Operational
Rubicon J6 School District Operational
Rural Health Care Operational
Sacred Heart Hospital Operational
Sacred Heart Seminary and School of Theology Operational
90 days ago
100.0 % uptime
Today
St. Augustine University Parish Operational
St. Francis Xavier Catholic School Systems Operational
St. Joseph's Hospital Operational
St Mary's Hospital Medical Center Operational
90 days ago
100.0 % uptime
Today
St. Mary's Springs Academy Operational
St. Norbert College Operational
St. Thomas Aquinas Parish School Operational
St. Vincent Hospital Operational
Sevastopol School District Operational
Sheboygan Area School District Operational
City of Sheboygan Operational
Sheboygan County Operational
Shorewood School District Operational
90 days ago
100.0 % uptime
Today
Silver Lake College Operational
Slinger School District Operational
South Central Library System Operational
Southern Door County School District Operational
Southwest Health Center Operational
Southwest Library System Operational
90 days ago
100.0 % uptime
Today
Sparta Area School District Operational
90 days ago
100.0 % uptime
Today
Spencer School District Operational
Spooner Area School District Operational
Spooner Health System Operational
Stanley-Boyd Area School District Operational
Stevens Point Area Public School District Operational
City of Stevens Point Operational
City of Sturgeon Bay Operational
90 days ago
100.0 % uptime
Today
Village of Suamico Operational
City of Superior Operational
SWITCH - Southeastern Wisc Info Tech Exchange Operational
Thorp School District Operational
Tomahawk School District Operational
Trout Lake Operational
Turtle Lake School District Operational
UW-Whitewater Operational
Verona Area School District Operational
Victory Christian Academy Operational
90 days ago
100.0 % uptime
Today
Viterbo University Operational
Washburn County Operational
Watertown Unified School District Operational
City of Watertown Operational
90 days ago
100.0 % uptime
Today
City of Waukesha Operational
Waukesha County Operational
Waukesha County Technical College Operational
Waukesha School District Operational
Waupaca County Operational
Waupun School District Operational
City of Wausau Operational
Wausau School District Operational
Wautoma Area School District Operational
Wauwatosa City Operational
City of West Allis Operational
West Allis-West Milwaukee School District Operational
West De Pere School District Operational
Western Technical College Operational
Westosha Special Ed Operational
Whitefish Bay School District Operational
City of Whitewater Operational
Whitewater Unified School District Operational
Whitnall School District Operational
Winnebago County Operational
Winnebago Lutheran Academy Operational
Winneconne Community School District Operational
Winnefox Library System Operational
WiscNet Headquarters Operational
90 days ago
99.99 % uptime
Today
Wisconsin Center for the Blind and Visually Impaired Operational
90 days ago
100.0 % uptime
Today
Wisconsin Center District Operational
90 days ago
100.0 % uptime
Today
Wisconsin Dells School District Operational
Wisconsin Department of Military Affairs Operational
State of Wisconsin Dept of Public Instruction Operational
Wisconsin Department of Transportation Operational
Wisconsin Economic Development Corporation - Madison Operational
Wisconsin Economic Development Corporation - Milwaukee Operational
Wisconsin Educational Communications Board Operational
State of Wisconsin Investment Board Operational
Wisconsin Lutheran High School Operational
State of Wisconsin Operational
Wisconsin Valley Library Service Operational
Wisconsin Regional Peering Operational
MERIT Network Operational
Pennsylvania State University Operational
SysNet Operational
Indiana Giga POP Operational
Northwestern University Operational
University of Chicago Operational
University of Iowa Operational
University of Illinois Operational
NorthernLights GigaPOP Operational
UW SysNet Operational
Illinois State University Operational
Penn State University Operational
KINBER Operational
MOREnet Operational
Iowa State University Operational
University of Nebraska CSN Operational
University of Nebraska Lincoln Operational
University of Missouri Operational
OneNet Operational
GPN Operational
Transit Share Operational
University of Wisconsin SysNet Operational
University of Iowa Operational
Penn State Operational
University of Minnesota Operational
Indiana University Operational
MERIT Operational
KINBER Operational
Iowa State University Operational
TEACH - Milwaukee Major Outage
Algoma School District Operational
All Saints Catholic School - Berlin Operational
Arrowhead UHS School District Operational
Bellin College Inc Operational
Bonduel School District Operational
Bowler School District Operational
Waukesha County Federated Library System (Bridges Library System) Operational
Bridges Library System Operational
Brighton #1 School District Operational
Bristol School District #1 Operational
Burlington Area School District Operational
Catholic Memorial High School Operational
CESA 1 Operational
CESA 6 Operational
CESA 7 Operational
Chilton School District Operational
Concordia University Operational
Dodgeland School District Operational
Elcho School District Operational
Elkhart Lake-Glenbeulah School District Operational
Erin School District Operational
Fox Point J2 School District Operational
Freedom Area School District Operational
Geneva J4 School District Operational
Genoa City J2 School District Operational
Gilmanton School District Operational
Grafton School District Operational
Granton Area School District Operational
Grantsburg School District Operational
Hartford J1 School District Operational
Holmen School District Operational
Horicon School District Operational
Hortonville Area School District Operational
Howards Grove School District Operational
Kettle Moraine School District Operational
Kewaunee School District Operational
Kiel Area School District Operational
Kimberly Area School District Operational
Kohler School District Operational
Lac du Flambeau #1 School District Operational
Lake Country School District Operational
Lakeshore Technical College Major Outage
Lena School District Operational
Linn J6 School District Operational
Living Hope Lutheran School Operational
Good Shepherd Lutheran School Operational
Maple Dale-Indian Hill School District Operational
Marian University of Fond du Lac Operational
Marquette University High School Operational
Medford Area Public School District Operational
Menominee Indian School District Operational
Mequon-Thiensville School District Operational
Merton Community School District Operational
Milton School District Operational
Milwaukee County Federated Library System Operational
Mishicot School District Operational
Monarch Library System Operational
Necedah Area School District Operational
New London School District Operational
Nicolet UHS School District Operational
Northcentral Technical College Operational
Northern Ozaukee School District Operational
Northland Pines School District Operational
Oakfield School District Operational
Outagamie Waupaca Library System Operational
Paris J1 School District Operational
Pewaukee School District Operational
Phillips School District Operational
Pittsville School District Operational
Plymouth Joint School District Operational
Port Washington-Saukville School District Operational
Prairie Lakes Library System Operational
Prairie Farm Public School District Operational
Prentice School District Operational
Racine Lutheran High School Operational
Racine Unified School District Operational
Randall J1 School District Operational
Raymond #14 School District Operational
Reedsville School District Operational
Rib Lake School District Operational
Ripon College Operational
Sacred Heart School of Theology Operational
Salem School District Operational
Sharon J11 School District Operational
Shawano School District Operational
Sheboygan Falls School District Operational
Shoreland Lutheran High School Operational
South Milwaukee School District Operational
Spring Valley School District Operational
St. Catherines High School Operational
St. Mary Catholic Schools Operational
Stone Bank School District Operational
Stoughton Area School District Operational
Sturgeon Bay School District Operational
Swallow School District Operational
Three Lakes School District Operational
Union Grove J1 School District Operational
Union Grove UHS School District Operational
Washington-Caldwell School District Operational
Waterford Graded J1 School District Operational
Waterford UHS School District Operational
Waupaca School District Operational
White Lake School District Operational
Whitefish Bay Dominican High School Operational
Wisconsin Lutheran College Operational
Wisconsin School for the Deaf Operational
Wrightstown Community School District Operational
TEACH - Madison Major Outage
Adams-Friendship Area School District Operational
Albany School District Operational
Almond-Bancroft School District Operational
Antigo Unified School District Operational
Argyle School District Operational
Bangor School District Operational
Barron Area School District Operational
Beecher-Dunbar-Pembine School District Operational
Belleville School District Operational
Belmont Community School District Operational
Benton School District Operational
Birchwood School District Operational
Black Hawk School District Operational
Blackhawk Technical College Operational
Boscobel Area School District Operational
Boyceville Community School District Operational
Brillion School District Operational
Cambria-Friesland School District Operational
Cambridge School District Operational
Cassville School District Operational
CESA 4 Operational
CESA 5 Operational
CESA 8 Operational
CESA 9 Operational
Coleman School District Operational
Coman School District Operational
Crivitz School District Operational
Cuba City School District Operational
Darlington Community School District Operational
De Forest Area School District Operational
Deerfield Community School District Operational
Delavan-Darien School District Operational
Dodgeville School District Major Outage
East Troy School District Operational
Edgar School District Operational
Edgewood High School Operational
Ellsworth Community School District Operational
Elmwood School District Operational
Fall River School District Operational
Flambeau School District Operational
Florence County School District Operational
Frederic School District Operational
Gillett School District Operational
Glenwood City School District Operational
Goodman-Armstrong Creek School District Operational
Green Lake School District Operational
Hayward Community School District Operational
Highland School District Operational
Hurley School District Operational
Hustisford School District Operational
Iola-Scandinavia School District Operational
Iowa-Grant School District Operational
Ithaca School District Operational
Johnson Creek School District Operational
Kewaskum School District Operational
Lac Courte Oreilles Ojibwa Community College Operational
Lake Mills Area School District Operational
Lakeland UHS School District Operational
Laona School District Operational
Lodi School District Operational
Marathon City School District Operational
Marion School District Operational
Markesan School District Operational
Mercer School District Operational
Minocqua J1 School District Operational
Monticello School District Operational
Mukwonago School District Operational
New Glarus School District Operational
Niagara School District Operational
Norris Academy Operational
North Lakeland School District Operational
Northwood School District Operational
Norwalk-Ontario-Wilton School District Operational
Oconto Falls Public School District Operational
Oconto Unified School District Operational
Oregon School District Operational
Osceola School District Operational
Parkview School District Operational
Pecatonica Area School District Operational
Peshtigo School District Operational
Phelps School District Operational
Plum City School District Operational
Port Edwards School District Operational
Portage Community School District Operational
Poynette School District Operational
Prairie du Chien Area School District Operational
Prescott School District Operational
Princeton School District Operational
Randolph School District Operational
Rio Community School District Operational
River Ridge School District Operational
River Valley School District Operational
Riverdale School District Operational
Rock Prairie Montessori Operational
Rosholt School District Operational
Sacred Heart of Jesus and Mary School Operational
Saint Croix Central School District Operational
Saint Croix Falls School District Operational
Sauk Prairie School District Operational
School District of Wild Rose Operational
Seneca School District Operational
Shell Lake School District Operational
Shiocton School District Operational
Shullsburg School District Operational
Siren School District Operational
Solon Springs School District Operational
Southwest Wisconsin Technical College Operational
Southwestern Wisconsin School District Operational
Stratford School District Operational
Sun Prairie Area School District Operational
Suring Public School District Operational
Tigerton School District Operational
Tomorrow River School District Operational
Tri-County Area School District Operational
Two Rivers Public School District Operational
Wabeno Area School District Operational
Walworth J1 School District Operational
Waterloo School District Operational
Waunakee Community School District Operational
Waupaca School District Operational
Wausaukee School District Operational
Wauzeka-Steuben School District Operational
Webster School District Operational
West Salem School District Operational
Westfield School District Operational
Weyauwega-Fremont School District Operational
Winding Rivers Library System Operational
Wisconsin Center for the Blind and Visually Impaired Operational
Wisconsin Heights School District Operational
Wonewoc-Union Center School District Operational
Woodruff J1 School District Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

2207021 | Spectrum | STD | LOS | OS Upgrade Mar 17, 2026 00:00-06:00 CDT

Spectrum will be performing STD, LOS, OS Upgrades in Green Bay, WI.

Downtime Duration: 180 minutes.

Posted on Feb 26, 2026 - 19:14 CST
Mar 13, 2026
Postmortem - Read details
Mar 13, 13:29 CDT
Resolved - Hello,

We observed this circuit down between 1:11 and 1:21 PM Central Time. At this time we are seeing all services restored.

Please reach out with any questions.

Thank you,

Mar 13, 13:28 CDT
Postmortem - Read details
Mar 13, 12:37 CDT
Resolved - This incident has been resolved.
Mar 13, 12:35 CDT
Monitoring - We have observed the connection to the device restore and remain stable as of 12:24 PM. Thank you
Mar 13, 12:35 CDT
Investigating - The WiscNet NOC has lost access to our device for the Erin School District on 3/13 at 12:06 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Mar 13, 12:16 CDT
Postmortem - Read details
Mar 13, 10:50 CDT
Resolved - Hello,

We are seeing the site has restored as of 9:27 AM.

Logs on the device indicate this outage was cause by a local power issue.

Mar 13, 10:48 CDT
Investigating - Hello,

Beginning at 7:12 AM on 3/13/26, WiscNet has observed alarms indicating Colfax School District is down.

While we investigate, we would appreciate notice of any known power or equipment issues on site.

Mar 13, 07:42 CDT
Postmortem - Read details
Mar 13, 10:23 CDT
Resolved - Hello,

We observed this circuit down between 10:07 and 10:12 AM Central Time. At this time we are seeing all services restored.

Please reach out with any questions.

Thank you,

Mar 13, 10:21 CDT
Postmortem - Read details
Mar 13, 10:15 CDT
Resolved - Hello,

We are seeing services as back up at 9:19 AM CST. The issue was due to fiber damage between our rack and the telco room.

Mar 13, 10:12 CDT
Update - Hello,

After further investigation on circuit 401469, we believe the issue is coming from the OneNeck data center. We are seeing low light levels coming from the DC and suspect a failing optic or fiber might be the cause. We do not have access to Madison College's equipment onsite. We request that Madison College verify the optic is working correctly, check light levels coming from the optic, and to OTDR the connection from the DC to 222 West Washington Ave to rule out any fiber issues. Please provide an update on your investigations.

Mar 12, 14:55 CDT
Update - Hello,

After further investigation, we believe the issue is coming from the OneNeck data center. We are seeing low light levels coming from the DC and suspect a failing optic or fiber might be the cause. We do not have access to Madison College's equipment onsite. We request that Madison College verify the optic is working correctly, check light levels coming from the optic, and to OTDR the connection from the DC to 222 West Washington Ave. Please provide an update on your investigations.

Mar 11, 15:48 CDT
Update - A member of our engineering team will be dispatching to OTDR for additional information for investigation. Thank you
Mar 11, 14:28 CDT
Update - The fiber provider has determined the spans they run are not impacted by any network event or disturbance. We are currently working with our internal engineering team to investigate the ends of the suspect span.
Mar 11, 13:25 CDT
Update - We continue narrowing down the issue with the fiber provider. They have involved their engineering and are verifying the scope of affected services. They will keep us in the loop and we will share any and all information as we learn more. We continue to monitor and continue communications with the fiber provider as the investigation unfolds. Thank you
Mar 11, 11:51 CDT
Update - We continue investigations, and are contacting the fiber provider for additional investigations and information. We will post any new information and updates to the investigation.
Mar 11, 10:39 CDT
Investigating - Hello. We have been investigating the impairment observed on the secondary connection. We will post as we discover additional information but please reach out if you need anything.
Mar 11, 09:50 CDT
Resolved - Hello,

At this time we are seeing all services restored.

Please reach out with any questions.

Thank you,

Mar 13, 06:15 CDT
Update - The WiscNet NOC has contacted GLS on your behalf and opened tickets:

Paris J1 School District - Ticket 12010354

Norris Academy - Ticket 12010412

For additional information, please reach out to the GLS NOC at 1.866.558.1920.

Mar 13, 04:59 CDT
Investigating - Hello,

Starting at 3:37 am we observe a loss of connection to our equipment onsite.

At this time we are asking for onsite power and equipment verification.

Please reach out with any questions.

Thank you,

Mar 13, 04:40 CDT
Resolved - Hello,

At this time we are seeing all services restored.

Please reach out with any questions.

Thank you,

Mar 13, 04:49 CDT
Update - Hello,

The WiscNet NOC has contacted GLS on your behalf and opened ticket 12010328, for additional information, please reach out to the GLS NOC at 1.866.558.1920.

Thank you,

Mar 13, 03:37 CDT
Investigating - Hello,

Starting at 3:24 am we lost connection to our equipment on site.

At this time we are requesting on site power and equipment verification while we investigate.

Please reach out with any questions.

Thank you,

Mar 13, 03:27 CDT
Resolved - This incident has been resolved.
Mar 13, 03:36 CDT
Monitoring - Hello,

At this time we are seeing services restored.

We followed up GLS and was informed their provider was preforming some testing on this circuit which took down services.

Please reach out with any questions.

Thank you,

Mar 13, 03:35 CDT
Update - Hello,

The WiscNet NOC has contacted GLS on your behalf and opened ticket 12010164, for additional information, please reach out to the GLS NOC at 1.866.558.1920.

Thank you,

Mar 13, 02:24 CDT
Investigating - Hello,

Starting at 2:05 am we observed a loss of connect to our equipment on site.

At this time we are requesting on site power and equipment verification while we investigate.

Please reach out with any questions.

Thank you,

Mar 13, 02:15 CDT
Mar 12, 2026
Resolved - We observed the site restore by 3:40PM CDT 3/12/2026.

We will continue monitoring as normal.

Mar 12, 17:42 CDT
Monitoring - Hello,

The WiscNet NOC was notified that network outage alarms today are due to electrical work, and the connection will appear offline until approximately late this evening. We will monitor for restoral, please reach out if you have any questions.

Mar 12, 15:34 CDT
Investigating - Hello,

The WiscNet NOC has observed the router become unreachable, please verify power and equipment onsite.

Mar 12, 15:08 CDT
Postmortem - Read details
Mar 12, 14:42 CDT
Resolved - This incident has been resolved.
Mar 12, 14:39 CDT
Monitoring - Our monitoring indicates the packet loss observed has ceased. Please reach out if you experience any further issues.
Mar 12, 14:39 CDT
Investigating - The WiscNet NOC has noted the packet loss you observed for Cesa06 starting at around 7:00 AM. Please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Mar 12, 09:20 CDT
Mar 11, 2026
Postmortem - Read details
Mar 11, 17:54 CDT
Resolved - We are seeing this device back up as of 5:25PM. This was confirmed to be a power outage local to the area.
Mar 11, 17:52 CDT
Investigating - The WiscNet NOC has lost access to our device for Medford School District at 3:18 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Mar 11, 15:34 CDT
Postmortem - Read details
Mar 11, 15:17 CDT
Resolved - Hello,

Our alarms cleared at 11:24 for our onsite device and after investigation we seen flapping in the log indicating the provider port went down.

Mar 11, 15:17 CDT
Update - Hello,

GLS continues to work with their provider on isolating this issue.

We don't have an ETR at this time.

Please reach out with any questions.

Thank you,

Mar 11, 07:00 CDT
Update - Hello,

GLS is still investigating this outage.

We don't have an ETR at this time.

Please reach out with any questions.

Thank you,

Mar 11, 05:44 CDT
Update - Hello,

We are still investigating this issue at this time.

We don't have an ETR.

Please reach out with any questions.

Thank you,

Mar 11, 03:49 CDT
Update - The WiscNet NOC has contacted GLS on your behalf and opened ticket 11986341, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
Mar 11, 01:49 CDT
Investigating - Hello,

Starting at 1:19 am we observed a loss of connection to the device onsite.

At this time we are investigating this issue, while we are investigating can you provide onsite power and equipment verification?

Please reach out with any questions.

Thank you,

Mar 11, 01:41 CDT
Postmortem - Read details
Mar 11, 10:52 CDT
Resolved - This incident has been resolved.
Mar 11, 10:41 CDT
Update - As of 10:22 today, we have observed the connection restore and remain stable. Please reach out if you are experiencing any lingering issues.
Mar 11, 10:41 CDT
Monitoring - We have been informed that this is a result of a known network upgrade. Please reach out if you require any additional assistance, or have any questions or concerns. Thank you
Mar 11, 10:40 CDT
Investigating - The WiscNet NOC has lost access to our device for Bridges Library System on 3/11 at 8:17 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Mar 11, 08:33 CDT
Mar 10, 2026
Postmortem - Read details
Mar 10, 15:53 CDT
Resolved - This incident has been resolved.
Mar 10, 15:46 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 10, 15:43 CDT
Investigating - The WiscNet NOC has lost access to our device for Kiel Area School District at 10:57 A.M, 11:45 A.M and 12:54 P.M on 03/10/2026. Each time WiscNet has loss access to the device, it restores 4 minutes later.

Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Mar 10, 13:34 CDT
Resolved - Date & Time of Incident: Mar 9th at 12:16PM CST
Duration: 561 Minutes
Technician(s): Barry P & Ben L
Review Date: Mar 10

Root Cause: Fiber cut due to construction

Brief Summary: At 12:16PM CST, we began to observe the Milwaukee Area Technical College down. Upon further review, we found that this site was impacted by a fiber cut. Services were re-routed while crews repaired fiber. Once fibers were repaired services were migrated back. We continue to observe services up and stable at this time.

Mar 10, 09:23 CDT
Update - Hello,

We saw this circuit come back up at 9:37 pm CST. We will continue to monitor the circuit,

Thanks,

Mar 9, 23:18 CDT
Monitoring - Hello,

As noted over our recent call, construction crews have hit the fiber outside the building.

MATC has switched to the backup connection and will be in contact with the construction crew.

We will continue to monitor for service restoration and contact you when we see it back up.

Mar 9, 12:39 CDT
Investigating - Hello,

Beginning at 12:16 PM CST on 3/9, we are seeing alarms indicating Milwaukee Area Technical College is down.

Please confirm power and equipment on site while we investigate this further.

Mar 9, 12:27 CDT
Mar 9, 2026
Postmortem - Read details
Mar 9, 15:18 CDT
Resolved - We are closing this post, but please reach out if you have any questions.
Mar 9, 15:17 CDT
Investigating - Please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920 regarding the alarms observed on the gateway equipment.
If you have any additional questions, please contact WiscNet NOC.

Mar 9, 10:21 CDT
Postmortem - Read details
Mar 9, 10:11 CDT
Resolved - Hello,

We are seeing this site has restored as of 9:47 AM CST on 3/9/26.

Mar 9, 10:09 CDT
Investigating - Hello,

Starting at 6:04AM CST we observed alarms come in indicating the Town of Grand Chute device went down. Can you please verify power and equipment on site?

Thank you,

Mar 9, 06:31 CDT
Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Resolved - Hello,

At this time we are seeing all services restored.

We did open ticket #11997820 with GLS as well.

Please reach out with any questions.

Thank you,

Mar 6, 02:08 CST
Investigating - Hello,

Starting shortly after midnight we observed a loss of connection to our onsite equipment.

At this time we are investigating this issue, while we are investigating can you provide onsite power and equipment verification?

Please reach out with any questions.

Thank you,

Mar 6, 01:27 CST
Mar 5, 2026
Resolved - Hello,

The Wiscnet NOC has not observed loss of connection to the site router since service restored at 11:09am CST. Please reach out if you have any questions or concerns.

Mar 5, 14:09 CST
Monitoring - Hello,

Wiscnet NOC observes that our connection to the router was lost at 10:54am CST, and restored at 11:09am CST. We continue to monitor, please reach out if you have any questions or updates regarding the power outage.

Thank you,

Mar 5, 11:17 CST
Investigating - Hello,

We were notified that there is power loss to Winding Rivers Library's office, and the ETR is currently 1PM. We have observed loss of connection to the router, and are monitoring for restoral. Please reach out if you have any questions.

Mar 5, 11:13 CST
Postmortem - Read details
Mar 10, 11:29 CDT
Resolved - We have observed our device connection restore at 11:01AM CT today.
Mar 5, 11:22 CST
Investigating - The WiscNet NOC has lost access to our device for West Salem School District at 10:30AM 03/05/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
Mar 5, 10:48 CST
Postmortem - Read details
Mar 10, 11:27 CDT
Resolved - Hello,

We have observed our device connection restore at 11:07AM CT today.

Mar 5, 11:21 CST
Investigating - The WiscNet NOC has lost access to our device for CESA 4 at 9:57AM 03/05/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
Mar 5, 10:26 CST
Postmortem - Read details
Mar 10, 10:26 CDT
Resolved - This event has been resolved, if you have any questions about the outage, please reach out to GLS/TEACH and ask for more information on ticket 11996201.
Mar 5, 09:20 CST
Monitoring - We have opened ticket 11996201 with GLS/TEACH. Circuit has restored at 2:09 AM. We will monitor the situation and see if TEACH is aware of anything that may have taken this site down.
Mar 5, 02:25 CST
Investigating - We are currently investigating this issue.
Mar 5, 02:00 CST
Mar 4, 2026
Resolved - Hello,


Upon looking at the device logs onsite, it looks like our alerts were due to a reboot onsite. All services are restored. Please reach out if there are issues or concerns.

Mar 4, 19:46 CST
Update - Hello,

As of 3:47 PM, we are seeing services restored.

Mar 4, 15:51 CST
Investigating - The WiscNet NOC has lost access to our device for Benton School District at 3:36 PM CST on 3/4/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Mar 4, 15:48 CST
Resolved - Resetting components to operational.
Mar 4, 13:16 CST
Investigating - Example for component status screenshot.
Mar 4, 12:57 CST
Resolved - Hello,

At this time we are seeing all services restored.

Please reach out wtih any questions.

Thank you,

Mar 4, 03:08 CST
Update - The WiscNet NOC has contacted GLS on your behalf and opened ticket #11994276, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
Mar 4, 00:11 CST
Investigating - Hello,

Starting at 11:57 am we observed a loss of connection to your site.

At this time we are requesting onsite power and equipment verification.

Please reach out with any questions.

Thank you,

Mar 4, 00:06 CST
Mar 3, 2026
Postmortem - Read details
Mar 3, 15:26 CST
Resolved - This incident has been resolved.
Mar 3, 15:25 CST
Monitoring - As of 15:15 we see our device is reachable. Please reach out if you need anything. Thank you
Mar 3, 15:25 CST
Investigating - At 2:49 we saw our City of De Pere device go unreachable. Please verify power and equipment.
Mar 3, 15:10 CST
Postmortem - Read details
Mar 3, 14:23 CST
Resolved - This incident has been resolved.
Mar 3, 14:22 CST
Monitoring - Hello. We have observed our device connection restore at 14:09 CT today. Please reach out if you have lingering issues. Thank you
Mar 3, 14:22 CST
Investigating - The WiscNet NOC has lost access to our device for Monticello School District on 3/3 at 1:04 PM CT. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Mar 3, 13:30 CST
Mar 2, 2026
Completed - Our partner provider has confirmed they are hands-off, and affected sites are fully recovered in WiscNet's monitoring.
Mar 2, 19:13 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 16:48 CST
Scheduled - One of WiscNet's partner transport providers will be doing an emergency device replacement at our Eau Claire hub imminently, to remedy the existing incident 2208781 (tracked at https://status.wiscnet.net/incidents/4hplgvc56j89). The exact start of downtime is not yet known, we will update this event with more information when it becomes available.
Mar 2, 16:46 CST
Postmortem - Read details
Mar 2, 19:20 CST
Resolved - This incident has been resolved.
Mar 2, 19:11 CST
Monitoring - Hello,

At this time, WiscNet is seeing all services restored.

Please reach out if you have any questions or are experiencing any lingering issues.

Thank you,

Mar 2, 19:08 CST
Update - Hello,

We have received notice that the field technician on site is currently working to replace the faulty equipment.

The WiscNet NOC and Engineering team are monitoring equipment for restoral and will verify all services once our provider has confirmed the replacement equipment has been installed.

Thank you,

Mar 2, 18:56 CST
Identified - Hello,

Our provider has a field technician currently on site in Eau Claire, WI. They are working with their engineering team to configure replacement equipment. Once configured, they'll swap the equipment to restore services.

We will confirm once we have a hands-off notice and have confirmed traffic restored for all services.

Thank you,

Mar 2, 17:45 CST
Update - Hello,

The WiscNet engineering team is working alongside our provider's field team to continue the investigation. As soon as further details become available, another update will be provided.

Thank you,

Mar 2, 16:36 CST
Update - We continue to follow along with the provider's investigation. Thank you.
Mar 2, 15:55 CST
Update - We are continuing to monitor and follow along with the provider's investigation. More updates to come as we continue and please reach out if you have any questions or concerns.
Mar 2, 14:43 CST
Update - At this time we have opened a ticket with the provider who continues investigations. We will continue to provide updates as we learn more. Thank you
Mar 2, 13:43 CST
Update - We are continuing to investigate this issue.
Mar 2, 13:04 CST
Investigating - Hello. Starting at approximately 12:30 CT today we observed multiple site devices become unreachable. We are currently working with the provider to gather details and investigation. We will provide additional information in future updates. Thank you.
Mar 2, 13:04 CST
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Postmortem - Read details
Feb 27, 14:12 CST
Resolved - This incident has been resolved.
Feb 27, 14:10 CST
Update - Hello,

We are seeing the site has restored as of 1:52 PM on 2/27.

Feb 27, 14:09 CST
Investigating - Hello,

The WiscNet NOC has lost access to our device for Adams-Friendship School District at 11:28 AM on 2/27. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Feb 27, 11:42 CST
Resolved - Hello,

We were updated this morning by Mike Eckert that an internal problem had been located and that the issue has been resolved. We will continue to monitor for any further drops.

Feb 27, 10:49 CST
Investigating - Hello,

We are investigating circuits 401433 and 401434 for the reported BGP drops on 02/26/2026 at 1:46 AM and at 7:50 AM CDT. We will update you when we learn more.

Feb 26, 16:05 CST
Postmortem - Read details
Feb 27, 10:41 CST
Resolved - Hello,

Outage was due to a power outage or equipment reboot.

Services have been stable.

Feb 27, 10:39 CST
Investigating - Hello,

From 8:01 AM to 8:18 AM on 2/27/26, alarms were observed indicating Spencer School District was down.

Subsequent investigation shows the device on site had lost power or been rebooted during that timeframe.

Services appear to be stable over the last 2 hours since.

Feb 27, 10:38 CST
Resolved - Hello,

At this time the maintenance has been completed, and we are seeing services restored.

Please reach out with any questions.

Thank you,

Feb 27, 07:24 CST
Identified - Hello,

We observed this site go down shortly after midnight.

We were able to determine that this is impacted by a maintenance our provider is preforming. The window is set to end at 6 am CST, we will follow up after the window to confirm services are restored and the maintenance is hands off.

Please reach out with any questions.

Thank you,

Feb 27, 01:33 CST
Completed - The scheduled maintenance has been completed.
Feb 27, 01:05 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 00:00 CST
Scheduled - Spectrum will be performing STD, LOS, and OS upgrades.
30 minutes of anticipated outage time is to be expected.

Jan 6, 22:27 CST