The WiscNet NOC has observed all alarms clear and we have regained access to the router at Lodi School District at 3:25pm.
Jun 25, 15:37 CDT
Identified -
Hello,
The WiscNet NOC has lost access to our device for Lodi School District at 2:25pm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3200.
If you have any additional questions, please contact WiscNet NOC.
Jun 25, 14:40 CDT
Resolved -
This incident has been resolved.
Jun 25, 10:27 CDT
Identified -
The WiscNet NOC has lost access to our device for Cesa 5 on 6/25 at 9:03 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Jun 25, 09:14 CDT
A provider found a ring issue on their network that resulted in the service being down. This service restored at 9:48 AM Central.
Please let us know if you continue to experience issues on this service.
Thank you
Jun 25, 10:16 CDT
Investigating -
Hello,
Following our call, David called in to report the South West Technical college as down at 8:03 AM Central. Please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 471.
If you have any additional questions, please contact WiscNet NOC.
We are seeing this back up and operational. We will continue to monitor this as usual.
Jun 24, 22:18 CDT
Investigating -
Hello,
The WiscNet NOC saw this circuit go down on 6/24/2026 at 8:07 PM CST.
Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 536.
Jun 24, 20:25 CDT
We've detected an outage on your service starting around 8:10PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761.
Markesan School District has remained stable since 12:00pm. We will continue to monitor for any instability.
Jun 24, 14:57 CDT
Monitoring -
Hello,
The WiscNet NOC has observed loss of connection to the router for Markesan School District from 11:43am-12:00pm. Device logs indicate a loss of power as the root cause, we will continue to monitor this circuit for stability.
Jun 24, 12:20 CDT
Resolved -
This incident has been resolved.
Jun 24, 14:53 CDT
Monitoring -
Hello,
The WiscNet NOC has investigated and found the uptime of the router onsite is over 1 year and logs indicate potential issues upstream on GLS's network. GLS requests members reach out directly for RFO requests, please reach out to the GLS NOC at 1.866.558.1920 and reference your Teach ID 0673.
Jun 24, 09:52 CDT
Resolved -
This incident has been resolved.
Jun 24, 12:50 CDT
Update -
Hello,
We are observing alarms have cleared at 11:49 AM CST.
Thank You,
Jun 24, 12:50 CDT
Identified -
Hello,
The WiscNet NOC has lost access to our device for Shullsburg School District at 6/24/2026 at 10:41 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1524.
Resolved -
We saw the alarms for Markesan SD clear at 10:45 AM. All services have been restored.
Jun 24, 11:00 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 24, 10:59 CDT
Identified -
The WiscNet NOC has lost access to our device for Markesan School District at 10:32 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0946.
Jun 24, 10:44 CDT
Resolved -
This incident has been resolved.
Jun 24, 08:45 CDT
Update -
Hello,
The WiscNet NOC has lost access to our device for Mishicot School District at 6/23/2026 1:10:06 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1132.
Kind regards
Jun 23, 13:34 CDT
Update -
We are continuing to work on a fix for this issue.
Jun 23, 13:34 CDT
Identified -
Hello,
The WiscNet NOC has lost access to our device for Mishicot School District at 6/23/2026 1:10:06 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1132**.
Completed -
The scheduled maintenance has been completed.
Jun 24, 06:00 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 00:00 CDT
Update -
Hello,
A WiscNet access partner will be performing maintenance that will impact your services. Please see details below.
Maintenance ID: 2244754 Start Date/Time: 06/24/2026 12:00AM CDT End Date/Time: 06/24/2026 06:00AM CDT Event Location: GREEN LAKE COUNTY - JUSTICE CENTER Work Description: Equipment Maintenance
If you have any questions or concerns, please contact the WiscNet NOC by emailing noc@wiscnet.net or calling 608-442-6761.
Thank you,
WiscNet NOC
Jun 12, 12:03 CDT
Scheduled -
We will be undergoing scheduled maintenance during this time.
Jun 12, 11:59 CDT
This site is on a list to be turned down. Please disregard the previous email. Apologize for any confusion this has casued.
Thanks,
Jun 23, 19:34 CDT
Update -
Hello,
Reached out to the LMP and they would like you power cycle both the Adva and the Cisco device on-site. If that does not fix the issue, please call us immediately and we will arrange a dispatch to the site. Call us at Wiscnet NOC 608-442-6767.
Thanks,
Jun 23, 18:02 CDT
Investigating -
Hello,
At 4:19 pm cst we saw the Abbotsford circuit go down. We will reach out LMP and open a ticket.
Our provider has completed fiber repair, and the connection has restored.
Jun 23, 14:36 CDT
Update -
Hello,
Our provider is working on repairs and has an ETR this afternoon.
Jun 23, 09:15 CDT
Update -
Hello
The fiber cut was confirmed by the provider and caused by a lawnmower striking an above ground loop of fiber. The provider is aware of the location of the cut. A crew will be dispatched to the site tomorrow morning to repair the cut fiber. Please let us know if you have any questions.
Thanks,
Jun 22, 16:40 CDT
Update -
We are continuing to work on a fix for this issue.
Jun 22, 16:37 CDT
Identified -
Hello,
Our provider is aware of a suspected fiber cut and is investigating to find the location of the damage.
Jun 22, 14:49 CDT
Investigating -
Hello,
At 1:30pm, the WiscNet NOC observed alarms for an upstream connection for Verona School District. The site traffic has rerouted to the backup connection. We are reaching out to the Provider to investigate the cause.
Jun 22, 14:00 CDT
The port onsite indicated a possible cable disconnect or failed port facing the provider. The connection shows back online.
Jun 23, 13:35 CDT
Identified -
Hello,
The local area provider is unable to reach their onsite device, and is requesting the onsite devices power cabling and network cabling is checked for any accidental disconnects.
Please let us know once the equipment has been checked, or if there are any questions.
Jun 23, 08:51 CDT
Investigating -
Hello,
Starting at 6 am we observed a loss of connection to our onsite equipment for your circuit.
At this time we are investigating this issue on our end can you provide onsite power and equipment verification?
We're seeing that the site outage has restored and traffic is once again passing. Cause of outage unclear.
If you are still experiencing issues with your service, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 467.
Thank you, WiscNet NOC
Jun 22, 18:57 CDT
Identified -
Hello,
The WiscNet NOC has lost access to our device for **Fall River School District** at **3:26 PM on 6/22/2026**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 467.
Jun 22, 15:53 CDT
We observe this restored as of 1:33 PM CDT.
Jun 20, 15:05 CDT
Investigating -
Hello,
The WiscNet NOC has lost access to our device for the Lake Mills Area School District at 6:17AM CDT 6/20/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work that could impact this and believe it to be a network event, please contact GLS Tech Support at 866-558-1920. The TEACH ID for this circuit is 3027.
We observed this restore at 3:07 PM Central. Feel free to reach out to the WiscNet NOC if you have any further questions.
Jun 19, 15:50 CDT
Investigating -
Hello,
The WiscNet NOC has lost access to our device for Hartford J1 School District at 1:42 PM Central on 6/19. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 616.
If you have any additional questions, please contact WiscNet NOC.
Jun 19, 14:43 CDT
Resolved -
Services have been restored.
Jun 19, 13:33 CDT
Monitoring -
Hello,
We are observed alarms clear at 12:55 PM. Services should be restored and we are seeing traffic pass. We were able to determine that this outage was due to a loss of power. Total down time for this outage was 732 minutes.
Jun 19, 13:31 CDT
Investigating -
Hello,
Starting at 12:43 am we lost connection to our onsite equipment.
At this time we are requesting onsite power and equipment verification.
Due to a policy change on GLS's end we are unable to open a ticket on your behalf. GLS can be contacted at 1.866.558.1920 and you can open a ticket with your site ID of 536, or give consent for us to open a ticket on your behalf.
At this time we are seeing all alarms cleared and services restored.
Please reach out with any questions.
Thank you,
Jun 19, 06:34 CDT
Update -
Hello,
The provided site ID in the last post was incorrect. The correct site ID is 3182.
Please reach out with any questions.
Thank you,
Jun 19, 03:07 CDT
Investigating -
Hello,
Starting at 2:46 am we observed a loss of connection to our onsite equipment for your circuit.
At this time we are requesting onsite power and equipment verification.
Due to a policy change on GLS's end we are unable to open a ticket on your behalf. For a ticket to be opened you can contact GLS at 1.866.558.1920 and use your site ID 3308. You can also give consent to GLS for us to open a ticket on your behalf.
Starting at 2:46 am we observed a loss of connection to our onsite equipment for your circuit.
At this time we are requesting onsite power and equipment verification.
Due to a policy change on GLS's end we are unable to open a ticket on your behalf. For a ticket to be opened you can contact GLS at 1.866.558.1920 and use your site ID 3308. You can also give consent to GLS for us to open a ticket on your behalf.
At this time we are seeing all alarms cleared, and services restored.
Please reach out with any questions.
Thank you,
Jun 19, 06:30 CDT
Investigating -
Hello,
Starting at 12:43 am we observed a loss of connection to our onsite equipment for this circuit.
At this time we are requesting onsite power and equipment verification.
Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To open a ticket GLS can be contacted at 1.866.558.1920, and you can reference your site ID of 535. Otherwise you can call them and give us permission to open a ticket on your behalf.
As soon as I sent my previous message, we're seeing the service restored. At this point in time we're suspecting a power event.
Thank you,
Jun 18, 15:53 CDT
Investigating -
Hello,
We're seeing an issue with the router associated with the McDonell Area Catholic School District as down. If there is a known power or maintenance event affecting the service please reach out to 608-442-6761.
Resolved -
The WiscNet NOC has lost access to our device for Glenwood City School District at 12:25 PM on 6/18. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 544. If you have any additional questions, please contact WiscNet NOC.
Hello,
The alarms have cleared traffic is starting to pass. This outage was between the times of 12:25 PM to 12:39 PM CST.
Jun 18, 13:10 CDT
Resolved -
This incident has been resolved.
Jun 18, 13:10 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 18, 13:07 CDT
Update -
Hello,
The alarms have cleared traffic is starting to pass. This outage was between the times of 12:25 PM to 12:39 PM CST.
Jun 18, 13:02 CDT
Identified -
The WiscNet NOC has lost access to our device for Glenwood City School District at 12:25 PM on 6/18. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0544. If you have any additional questions, please contact WiscNet NOC.
Jun 18, 12:41 CDT
The Wiscnet NOC observed traffic restore to historical levels, and all alarms have cleared.
Jun 18, 12:14 CDT
Investigating -
We are currently investigating this issue.
Jun 18, 11:41 CDT
Identified -
Hello,
At 11:00am, the WiscNet NOC observed a steep drop in traffic for Lakeland Union High School. Please reach out to the WiscNet NOC if you are aware of any work that would affect this circuit, or if you are experiencing issues with the service.
Jun 18, 11:37 CDT
We still see the port in alarm due to no traffic however we do see the port's status is up/up. We will continue to monitor this port.
Jun 18, 11:49 CDT
Identified -
Hello,
We observed the handoff port as down starting on 6/15 at 4:00 PM CDT for the City of Muskego site. Please verify power and connection to the handoff port.
Resolved -
This incident has been resolved.
Jun 18, 09:51 CDT
Update -
Hello,
We are seeing services restored at 8:01 AM today.
Jun 18, 08:32 CDT
Monitoring -
Hello,
Our provider requests that the equipment onsite have power verified and be rebooted. Please reach out to the WiscNet NOC if you are still down after verifying power and rebooting.
Jun 17, 15:22 CDT
Update -
Hello,
Our provider is aware of the outages. They working to isolate the issue and identify the root cause quickly. We will share updates as soon as more information becomes available.
Jun 17, 14:57 CDT
Investigating -
Hello,
We are seeing multiple services affected starting at 1:05 PM. We have reached out to our provider for further investigation.
Jun 17, 14:05 CDT
We have observed the device restore around 6:00 AM.
Please reach out if you have any questions.
Thank you,
Jun 18, 07:34 CDT
Investigating -
Hello,
We have discovered an alarm indicating a loss of signal to the device at the Loyal School District. Please confirm power to the site as well as equipment and if there are any maintenance events occurring that could impact this device.
Jun 18, 05:55 CDT
We're seeing this service resolved, we attributed this outage due to a local power outage.
Thank you,
Jun 17, 20:16 CDT
Investigating -
Hello,
We've detected an outage on your service starting around 5:41PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761.
We have adjusted alarm thresholds, and are seeing traffic passing on the primary path. Please reach out to the Wiscnet NOC if you have any questions.
Jun 16, 12:29 CDT
Update -
Hello,
To clarify, WiscNet is not seeing the ports down, but we are seeing traffic alarming as it is very minimal and below thresholds.
Jun 15, 12:43 CDT
Identified -
Hello,
We are observing handoff port down for circuit 401210. Please verify power and connection to equipment and feel free to reach out if further assistance is needed.
Jun 12, 08:18 CDT
The WiscNet NOC has observed all alarms clear for Brighton School District.
Jun 16, 10:28 CDT
Investigating -
At 6:19 pm CST we saw an alarm at Brighton School District. Can you please check power and equipment. If you have any further issues please reach out to GLS at 866-558-1920 and open a support ticket.
The WiscNet NOC has observed all alarms clear and have remained restored since 6/15 at 7:34pm.
Jun 16, 10:10 CDT
Update -
We are continuing to work on a fix for this issue.
Jun 15, 10:11 CDT
Update -
We are continuing to work on a fix for this issue.
Jun 12, 11:17 CDT
Identified -
The WiscNet NOC has lost access to our device for Shawano School District at 6/11/2026 10:18:57 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2481.
We have observe multiple bounces since this morning, and are requesting the power source the devices are plugged into be checked for any issues.
Jun 12, 11:10 CDT
The WiscNet NOC observed all alarms clear at 7:33pm.
Jun 16, 08:07 CDT
Investigating -
Hello,
We're observing an outage on your service. While we are investigating, if you can confirm power to the location and equipment please reach out to 608-442-6761. Also if this outage is expected please let us know.
We've detected an outage on your service starting around 4:49 PM. It came back up 5:12 pm. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761.
Resolved -
This incident has been resolved.
Jun 15, 12:20 CDT
Update -
Hello,
WiscNet is seeing this site has restored as of 11:11 AM this morning.
Jun 15, 12:20 CDT
Update -
Hello,
The WiscNet NOC has lost access to our device for Manitowoc School District at 5:03 PM on 6/11/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3240.
Jun 15, 08:25 CDT
Investigating -
Hello,
We've detected an outage on your service starting around 5:03PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761.
Between 8:57 AM - 9:04 AM CDT, we observed our device at the Bangor School District go down. At this time, we are seeing services as restored.
Jun 15, 09:55 CDT
Resolved -
This incident has been resolved.
Jun 15, 08:14 CDT
Update -
Hello,
We are seeing this site has restored as of 7:36 AM this morning and it was noted as down due to a planned outage with the ISP on site.
Jun 15, 08:14 CDT
Update -
We have opened an investigation with our provider. Our provider is unable to remote into their equipment and will be looking to triage any issues on their end. While investigations are ongoing please provide power and equipment verification at the site, our provider is also requesting that their equipment onsite to be power cycled due PnE verification. If you have any questions please reach out to us.
Jun 15, 07:26 CDT
Investigating -
We are currently investigating this issue. At this time please verify power and equipment at the site.
Jun 15, 06:44 CDT
The WiscNet NOC has observed all alarms clear at 6:46am 6/15/26.
Jun 15, 08:01 CDT
Update -
Hello,
Visibility to our device has been restored, but we observe the client port down. Please verify equipment when possible and feel free to reach out to the WiscNet NOC if any further assistance is needed.
Jun 13, 12:44 CDT
Identified -
The WiscNet NOC has lost access to our device for West Salem at 7:38 AM CST on 6/13. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1825.
If you have any additional questions, please contact WiscNet NOC.
Jun 13, 08:01 CDT
We are seeing this site back up and has not bounced all day. We will be closing this case and monitoring the circuit as usual.
Jun 14, 23:16 CDT
Monitoring -
The WiscNet NOC has lost access to our device for Paris J1 School District on 6/11/2026 at 6:08: PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0751.
If you have any additional questions, please contact WiscNet NOC.
Jun 12, 13:41 CDT
Investigating -
Hello,
We've detected an outage on your service starting around 6:08PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761.
We are seeing this circuit as back up again. We will continue to monitor it as usual.
Jun 14, 23:13 CDT
Investigating -
Hello,
We're seeing all equipment associated with McDonell Area Catholic School District in alarm indicating they're unreachable. There are some reported power outages in the area, if this outage is unexpected and you've verified power to the equipment. Please reach out to 608-442-6761.
Per our call, Mineral Point SD is observed down. We are able to reach our equipment on-site and are observing ~200kbps of traffic upload & download at the moment. Please verify equipment on-site and feel free to reach out to the WiscNet NOC if you have any further questions, thank you!
Hello,
Our team is investigating further on connectivity to internet, we will update you as soon as we have further information.
\[2248954\] r-mineralpointsd - Reported Down New incident: Identified Hello, Per our call, Mineral Point SD is observed down. We are able to reach our equipment on-site and are observing ~200kbps of traffic upload & download at the moment. Please verify equipment on-site and feel free to reach out to the WiscNet NOC if you have any further questions, thank you! Time posted Jun 14, 07:46 CDT Components affected Mineral Point Unified School District
\[2248954\] r-mineralpointsd - Reported Down New incident: Identified Hello, Per our call, Mineral Point SD is observed down. We are able to reach our equipment on-site and are observing ~200kbps of traffic upload & download at the moment. Please verify equipment on-site and feel free to reach out to the WiscNet NOC if you have any further questions, thank you! Time posted Jun 14, 07:46 CDT Components affected Mineral Point Unified School District
Our team is investigating further on connectivity to internet, we will update you as soon as we have further information.
Jun 14, 09:36 CDT
Identified -
Hello,
Per our call, Mineral Point SD is observed down. We are able to reach our equipment on-site and are observing ~200kbps of traffic upload & download at the moment. Please verify equipment on-site and feel free to reach out to the WiscNet NOC if you have any further questions, thank you!
Jun 14, 07:46 CDT
We observe restored as of 2:10 AM this morning. Feel free to reach out if you have any further questions.
Jun 13, 17:19 CDT
Update -
Hello,
The WiscNet NOC continues to observe alarms for Kenosha County. We are aware there are power outages in the area, please contact us at 608-442-6761 if you are aware of power issues or have any questions.
Jun 12, 11:46 CDT
Investigating -
Hello,
We're seeing the connections for the Kenosha County as hard down. If this is expected or there's a known network event please reach out to 608-442-6761.
Resolved -
The WiscNet NOC has lost access to our device for **Genoa City J2 School District** at 12:30 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3182.
If you have any additional questions, please contact WiscNet NOC.
Hello,
We observe restored as of 1:44 PM. Feel free to reach out to the WiscNet NOC if you have any further questions.
Jun 13, 15:57 CDT
Resolved -
This incident has been resolved.
Jun 13, 15:50 CDT
Identified -
The WiscNet NOC has lost access to our device for **Genoa City J2 School District** at 12:30 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3182.
If you have any additional questions, please contact WiscNet NOC.
Jun 13, 13:20 CDT
Resolved -
This incident has been resolved.
Jun 12, 09:45 CDT
Update -
Good Morning
We are seeing devices restored at this time. We are continuing to monitor for further outages. Please let us know if you have any questions.
Thank you,
Jun 12, 06:50 CDT
Investigating -
Good morning
We are seeing our connection to the equipment at Outagamie Waupaca Library down. While we invesitigate, please reach out to TEACH at 1-866-558-1920 to open a ticket after confirming power and equipment.
The WiscNet NOC regained access to the site router at 12:45am. Please reach out if you have any questions.
Jun 12, 08:44 CDT
Investigating -
Hello,
We're seeing an issue with the router associated with Kenosha County Public Library System. If this is unexpected and if power is verified please reach out to 608-442-6761.
Jun 11, 22:40 CDT
The WiscNet NOC has observed all sites restore. Please reach out if you have any questions.
Jun 12, 08:22 CDT
Update -
We see most of the affected sites as up, Sun Prairie remains down at this time. Please reach out to us if you have any questions and to GLS if there's any issues with your service.
Jun 12, 06:52 CDT
Investigating -
Hello,
We are reporting the following sites down since 12:05 AM. As we monitor the situation, please reach out to GLS for further investigation for the impacted sites.
Jun 12, 01:02 CDT
Resolved -
This incident has been resolved.
Jun 12, 06:56 CDT
Monitoring -
Hello,
We have noticed an outage for this site between 12:16 and 12:43 AM this morning. At this time the site is up and we can access equipment. Our provider has reach out to us with a proactive notice and has requested power and equipment if there is any issues. At this time we will keep monitoring the site and will notify you if we see any further issues.
Jun 12, 01:46 CDT
Resolved -
This incident has been resolved.
Jun 12, 06:54 CDT
Monitoring -
Hello,
We're notifying you of a brief set of bouncing that occurred between 12:02 to 12:26 AM and 12:31 and 12:40 AM this morning. Investigations show that this looks to be due to a network outage and that equipment never had any issues. Site is up at this time, we will monitor this as normal and will notify you of any additional bouncing. If you have any questions or issues please reach out to us.
Jun 12, 00:58 CDT
Resolved -
This incident has been resolved.
Jun 11, 15:09 CDT
Update -
Member notified NOC that they are replacing their firewall.
Thank you.
Jun 11, 15:01 CDT
Identified -
Hello,
We are observing handoff port down for circuit 400373. Please verify connection to handoff port and reach out if you need further assistance at 608 442 6761.
Resolved -
WiscNet is seeing all sites restored after the storm. If you continue to experience any alarms or issues following the event, please do not hesitate to contact us.
For further assistance, please reach out to the WiscNet Network Operations Center (NOC).
Jun 11, 09:17 CDT
Monitoring -
WiscNet would like to inform you that a significant storm system is currently moving through the state of Wisconsin. Service disruptions and outages may occur during this period.
Once the storm has passed, most services are expected to resume normally. However, if you continue to experience any alarms or issues following the event, please do not hesitate to contact us.
For further assistance, please reach out to the WiscNet Network Operations Center (NOC).
Thank you for your patience and understanding.
Jun 10, 13:21 CDT
The WiscNet NOC has regained access to our device onsite at 3:20pm. The logs indicate a loss of power being the root cause.
Jun 11, 08:12 CDT
Investigating -
The WiscNet NOC has lost access to our device for Abbotsford School District at 6:53am. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event or have any additional questions, please contact the WiscNet NOC.
Jun 10, 08:28 CDT