Per discussion with Teach/GLS, we have been informed that the Juniper on site had lost power and is now able to reach their device on site.
As we are still seeing r-freedomsd down, we would like to ask you verify power on site as well as perform a reboot of the device to hopefully clear any stuck alarms.
Feb 13, 2026 - 11:49 CST
Update - Hello,
The WiscNet NOC has lost access to our device for Freedom School District 400497 at 7:28 AM on 2/11. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920 and reference TEACH ID 519
Feb 11, 2026 - 11:01 CST
Update - Hello,
The WiscNet NOC has lost access to our device for Freedom School District 400497 at 7:28 AM on 2/11. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
Feb 11, 2026 - 08:12 CST
Investigating - Hello,
Beginning at 7:28 AM on 2/11 AM, we are seeing freedomsd down.
This site seems to have bounced a couple times before going into a full outage at the following times:
7:09 - 7:16 AM 6:46 - 6:48 AM 6:27 - 6:28 AM 6:11 - 6:18 AM
Feb 11, 2026 - 08:01 CST
Monitoring - Repairs has been completed. We are seeing all alarms cleared by 8:07PM CST.
Please reach out the to WiscNet NOC for any questions or concerns.
Feb 12, 2026 - 20:16 CST
Update - Crews are on-site and in the process of repairing the damaged fiber line. ETR is 8:00PM CST.
Feb 12, 2026 - 18:40 CST
Update - Hello,
Provider advises that the fiber damage has been identified and crews are making preparations for repairs upon the arrival of additional repair resources.
We are awaiting further updates and will update as soon as we have further information.
Feb 12, 2026 - 16:27 CST
Update - Provider reports construction has damaged fiber.
They are currently investigating options for laying temporary fiber, with a current ETTR of 9 PM.
We are awaiting further updates and will update as soon as we have further information.
Feb 12, 2026 - 15:04 CST
Identified - Provider reports a suspected issue affecting Cadott School District 2334.
We are awaiting further updates and will update as soon as we have further information.
Feb 12, 2026 - 13:15 CST
Investigating - The WiscNet NOC has lost access to the router for Cadott School District 2334 at 11:12 AM. We are reaching out to the provider to investigate if the outage is known. In the meantime, please verify power to your site and the network equipment.
Feb 12, 2026 - 11:34 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 12, 2026 - 19:04 CST
Update - Hello,
As of 6:46PM CST, we see both the Dodgeville School District and the Ithaca School District back up and operational.
We will continue monitoring as normal. Please call the WiscNet NOC for any further questions or concerns.
Feb 12, 2026 - 19:04 CST
Update - Hello,
GLS' provider has confirmed that the power outage impacting their network has resolved. We are still seeing the switches onsite as unreachable. GLS has advised verifying power to the equipment and power cycling prior to further investigation.
Please confirm if power and equipment can be verified and power cycled on site.
Thank you,
Feb 12, 2026 - 18:54 CST
Update - GLS is continuing to work with their provider on this issue.
No ETTR has been provided, we will continue to reach out and will provide updates as soon as we have them.
GLS Ticket:
11933054
For additional information, please reach out to the GLS NOC at 1.866.558.1920.
Feb 12, 2026 - 15:23 CST
Update - GLS is still working with their provider on this issue.
No ETR has been provided, we will continue to reach out and will provide updates as soon as we have them.
GLS Ticket:
11933054
For additional information, please reach out to the GLS NOC at 1.866.558.1920.
Feb 12, 2026 - 13:37 CST
Investigating - Hello,
We are observing loss of connection again to services. We are reaching back out to GLS.
GLS Ticket:
11933054
For additional information, please reach out to the GLS NOC at 1.866.558.1920.
Feb 12, 2026 - 13:29 CST
We are investigating a possible outage with the equipment for the Village of Howard. Our ticket ID is 2203310, if this outage is expected or if there's power issues onsite please reach out to 608-442-6761 option 1.
The WiscNet NOC is able to access our device for the Denmark School District and are seeing both the network port and handoff port as up/up passing two way traffic around 40kbit/s.
Please verify there are no issue at your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
Feb 05, 2026 - 07:56 CST
Update - Hello,
We are still seeing an alarm for the handoff port.
Please verify if you are aware of any known work onsite or power issues to equipment that could be causing the handoff port to show as down.
If you have any additional questions, please contact WiscNet NOC.
Feb 02, 2026 - 12:14 CST
Investigating - Hello,
The WiscNet NOC is seeing the handoff port as down starting at 7:33 AM CST.
Please verify if you are aware of any known work onsite or power issues to equipment that could be causing the handoff port to got down.
If you have any additional questions, please contact WiscNet NOC.
Jan 30, 2026 - 09:02 CST
Abbotsford School District
Operational
Village of Allouez
Operational
Altra Federal Credit Union
Operational
90 days ago
100.0
% uptime
Today
Altoona City
Operational
Altoona School District
Operational
All Saints Regional Catholic School
Operational
90 days ago
100.0
% uptime
Today
Alverno College
Operational
Appleton Area School District
Operational
Appleton Boys and Girls Club
Operational
City of Appleton
Operational
Appleton Performing Arts Center
Operational
Ashwaubenon School District
Operational
Village of Ashwaubenon
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Auburndale School District
Operational
Aurora University
Operational
Augusta School District
Operational
Baraboo School District
Operational
Barneveld School District
Operational
Village of Bellevue
Operational
90 days ago
100.0
% uptime
Today
City of Beloit
Operational
Beloit College
Operational
Beloit School District
Operational
Berlin Area School District
Operational
Big Foot UHS School District
Operational
Versiti
Operational
City of Brookfield
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Brown County
Operational
Brown County 2 Remote Site
Operational
Brown County 3 Remote Site
Operational
Brown County Jail
Operational
Brown County Law Enforcement
Operational
Brown County New Eye
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Brown County PDCT
Operational
Brown County PDCT 2
Operational
Brown County Public Service Commission
Operational
Cadott Community School District
Operational
Calumet County
Operational
Cameron School District
Operational
Campbellsport School District
Operational
Carroll University
Operational
Carthage College
Operational
CESA 2
Operational
CESA 3
Operational
CESA 10
Operational
Chetek-Weyerhaeuser School District
Operational
Children Hospital and Health System
Operational
Chippewa County
Operational
Chippewa Valley Technical College
Operational
Chippewa Falls Area Unified School District
Operational
Clear Lake School District
Operational
Clinton Community School District
Operational
Cochrane-Fountain City School District
Operational
Colby School District
Operational
Colfax School District
Operational
Cornell School District
Operational
Cudahy School District
Operational
D C Everest Area School District
Operational
Dane County
Operational
City of De Pere
Operational
De Pere School District
Operational
Denmark School District
Major Outage
Discovery World
Operational
90 days ago
100.0
% uptime
Today
Door County
Operational
Dove Health Care
Operational
Dunn County
Operational
East Troy Community School District
Operational
90 days ago
100.0
% uptime
Today
Eau Claire Area School District
Operational
Eau Claire Catholic Schools
Operational
City of Eau Claire
Operational
Eau Claire County
Operational
Edgerton School District
Operational
Educators Credit Union
Operational
Elk Mound Area School District
Operational
Elkhorn Area School District
Operational
Fall Creek School District
Operational
Family Peace Center
Operational
Fond du Lac Band Reservation
Operational
90 days ago
100.0
% uptime
Today
City of Fond du Lac
Operational
Fond du Lac County
Operational
Fond du Lac School District
Operational
Fort Atkinson School District
Operational
Fox City Performing Arts Center
Operational
Fox Valley Lutheran High School
Operational
Fox Valley Technical College
Operational
City of Franklin
Operational
Franklin Public School District
Operational
Town of Grand Chute
Operational
Grant County
Operational
City of Green Bay
Operational
Green Bay Area School District
Operational
Green Bay Community Church
Operational
Green Lake County
Operational
Greendale School District
Operational
90 days ago
100.0
% uptime
Today
Greendale Village
Operational
90 days ago
100.0
% uptime
Today
City of Greenfield
Operational
Greenfield School District
Operational
Greenwood School District
Operational
Gresham School District
Operational
Hartford UHS School District
Operational
Hartland-Lakeside J3 School District
Operational
Hilbert School District
Operational
HNR School District-Neosho
Operational
HNR School District- Rubicon
Operational
Holy Apostles School
Operational
Holy Hill Area School District
Operational
Howard Village
Major Outage
Howard-Suamico School District
Operational
Hudson School District
Operational
Inclusa
Operational
Independence First
Operational
Indianhead Federated Library System
Operational
Jackson County
Operational
City of Janesville
Operational
Janesville School District
Operational
90 days ago
100.0
% uptime
Today
Jefferson County
Operational
Jefferson School District
Operational
Kaukauna Area School District
Operational
Kenosha County
Operational
Kenosha County Public Library System
Operational
Kenosha Unified School District
Operational
City of La Crosse
Operational
La Crosse Public Library
Operational
90 days ago
100.0
% uptime
Today
La Crosse School District
Operational
Lac Courte Oreilles Ojibwe University
Operational
90 days ago
100.0
% uptime
Today
School District of Ladysmith
Operational
Lake Holcombe School District
Operational
Lakeland University
Operational
Lancaster Community Schools
Operational
90 days ago
100.0
% uptime
Today
Lawrence University
Operational
Lincoln County
Operational
Little Chute Area School District
Operational
Village of Little Chute
Operational
Lomira School District
Operational
Loyal School District
Operational
Luther High School
Operational
Luxemburg-Casco School District
Operational
Madison Area Technical College
Operational
City of Madison
Operational
Madison Metropolitan School District
Operational
Manitowoc Public Utilities
Operational
Manitowoc School District
Operational
Marathon County
Operational
Marcus Center for the Performing Arts
Operational
90 days ago
100.0
% uptime
Today
Marinette City
Operational
Marinette County
Operational
Marinette School District
Operational
Marquette University
Operational
Marshall School District
Operational
City of Marshfield
Operational
Marshfield Unified School District
Operational
Mayville School District
Operational
McDonell Area Catholic School District
Operational
McFarland School District
Operational
Medical College of Wisconsin
Operational
City of Menasha
Operational
Menasha Joint School District
Operational
Town of Menasha
Operational
Menasha Utilities
Operational
Menomonie Area School District
Operational
Meriter Hospital, Inc.
Operational
Messmer Catholic
Operational
Mid-State Technical College
Operational
Mid-State Technical College - Stevens Point
Operational
90 days ago
100.0
% uptime
Today
Mid-Wisconsin Federated Library System
Operational
Middleton-Cross Plains Area School District
Operational
Milwaukee Area Technical College
Operational
Milwaukee Art Museum
Operational
Milwaukee City Housing Authority
Operational
City of Milwaukee
Operational
Milwaukee Institute of Art and Design
Operational
Milwaukee Public Museum
Operational
Milwaukee School of Engineering
Operational
Mineral Point Unified School District
Operational
Mondovi School District
Operational
Monona Grove School District
Operational
Monroe School District
Operational
Montello School District
Operational
Moraine Park Technical College
Operational
Mosinee School District
Operational
Mount Mary University
Operational
90 days ago
100.0
% uptime
Today
Muskego City
Operational
90 days ago
100.0
% uptime
Today
Muskego-Norway School District
Operational
City of Neenah
Operational
Neenah Joint School District
Operational
Neillsville School District
Operational
City of New Berlin
Operational
New Berlin School District
Operational
Nicolet Area Technical College
Operational
Nicolet Federated Library System
Operational
North Central Health Care
Operational
North Fond du Lac School District
Operational
Northeast Wisconsin Technical College
Operational
Northern Waters Library Service
Operational
Northland College
Operational
Northland International University
Operational
Northwood Technical College
Operational
Oak Creek-Franklin Joint School District
Operational
90 days ago
100.0
% uptime
Today
Oconomowoc Area School District
Operational
90 days ago
100.0
% uptime
Today
Oconto County
Operational
90 days ago
100.0
% uptime
Today
Omro School District
Operational
Oshkosh Area School District
Operational
City of Oshkosh
Operational
Osseo-Fairchild School District
Operational
Owen-Withee School District
Operational
Pabst Theater Organization
Operational
90 days ago
100.0
% uptime
Today
Palmyra-Eagle Area School District
Operational
PESI
Operational
Pier Wisconsin
Operational
City of Platteville
Operational
Platteville School District
Operational
Plover Village
Operational
90 days ago
100.0
% uptime
Today
Portage County
Operational
Price County
Operational
Pulaski Community School District
Operational
Rhinelander School District
Operational
Rice Lake Area School District
Operational
Richmond School District
Operational
Ripon Area School District
Operational
River Falls School District
Operational
Rock County
Operational
Rock Prairie Montessori School
Operational
90 days ago
100.0
% uptime
Today
Rosendale-Brandon School District
Operational
Royal Credit Union
Operational
Rubicon J6 School District
Operational
Rural Health Care
Operational
Sacred Heart Hospital
Operational
Sacred Heart Seminary and School of Theology
Operational
90 days ago
100.0
% uptime
Today
St. Augustine University Parish
Operational
St. Francis Xavier Catholic School Systems
Operational
St. Joseph's Hospital
Operational
St Mary's Hospital Medical Center
Operational
90 days ago
100.0
% uptime
Today
St. Mary's Springs Academy
Operational
St. Norbert College
Operational
St. Thomas Aquinas Parish School
Operational
St. Vincent Hospital
Operational
Sevastopol School District
Operational
Sheboygan Area School District
Operational
City of Sheboygan
Operational
Sheboygan County
Operational
Shorewood School District
Operational
90 days ago
100.0
% uptime
Today
Silver Lake College
Operational
Slinger School District
Operational
South Central Library System
Operational
Southern Door County School District
Operational
Southwest Health Center
Operational
Southwest Library System
Operational
90 days ago
100.0
% uptime
Today
Sparta Area School District
Operational
90 days ago
100.0
% uptime
Today
Spencer School District
Operational
Spooner Area School District
Operational
Spooner Health System
Operational
Stanley-Boyd Area School District
Operational
Stevens Point Area Public School District
Operational
City of Stevens Point
Operational
City of Sturgeon Bay
Operational
90 days ago
100.0
% uptime
Today
Village of Suamico
Operational
City of Superior
Operational
SWITCH - Southeastern Wisc Info Tech Exchange
Operational
Thorp School District
Operational
Tomahawk School District
Operational
Trout Lake
Operational
Turtle Lake School District
Operational
UW-Whitewater
Operational
Verona Area School District
Operational
Victory Christian Academy
Operational
90 days ago
100.0
% uptime
Today
Viterbo University
Operational
Washburn County
Operational
Watertown Unified School District
Operational
City of Watertown
Operational
90 days ago
100.0
% uptime
Today
City of Waukesha
Operational
Waukesha County
Operational
Waukesha County Technical College
Operational
Waukesha School District
Operational
Waupaca County
Operational
Waupun School District
Operational
City of Wausau
Operational
Wausau School District
Operational
Wautoma Area School District
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Wauwatosa City
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City of West Allis
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West Allis-West Milwaukee School District
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Western Technical College
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Westosha Special Ed
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Whitefish Bay School District
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Operational
Whitnall School District
Operational
Winnebago County
Operational
Winnebago Lutheran Academy
Operational
Winneconne Community School District
Operational
Winnefox Library System
Operational
WiscNet Headquarters
Operational
90 days ago
100.0
% uptime
Today
Wisconsin Center for the Blind and Visually Impaired
Operational
90 days ago
100.0
% uptime
Today
Wisconsin Center District
Operational
90 days ago
100.0
% uptime
Today
Wisconsin Dells School District
Operational
Wisconsin Department of Military Affairs
Operational
State of Wisconsin Dept of Public Instruction
Operational
Wisconsin Department of Transportation
Operational
Wisconsin Economic Development Corporation - Madison
Operational
Wisconsin Economic Development Corporation - Milwaukee
Operational
WiscNet technicians will be performing firmware upgrades on WiscNet managed firewalls on Wednesday, February 18th starting at 9PM and ending by 6AM local time for the members included in this maintenance notification. Internet service will be interrupted when firewalls reboot for the upgrade.
Resolved -
This incident has been resolved.
Feb 13, 14:42 CST
Monitoring -
Our provider observes restoration to their on-site equipment, and we are observing restoration of visibility to handoff as of 11:20 AM. Alarms on provider equipment indicate previous power issues.
Feb 13, 14:41 CST
Identified -
Hello,
We have spoken with our provider and they observed a dying gasp alarm from their NID onsite which indicates a power issue onsite.
At this time please confirm the equipment onsite has power.
Thank you.
Feb 13, 06:50 CST
Investigating -
Hello,
Starting at 6:24 am we observed alarms that indicate this service is down.
At this time we are investigating this issue, while we are investigating can onsite power and equipment verification be provided?
We are closing this issue and are tracking in separate issue in ticket 2202801 on the status page as a separate, known outage has occurred today.
Thank you.
Feb 12, 14:46 CST
Monitoring -
Hello,
We are able to reach our device and are seeing two way traffic coming from the site. The last BGP flap our logs show was at 8:08 AM CST on 02-09-2026.
If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Feb 10, 08:20 CST
Investigating -
Hello,
We were alerted by a technical support group for the Dodgeville School District that the internet has been impacted since 5:00 or 7:00PM CST.
Upon initial investigation we are not seeing a transport outage, we are able to reach equipment on-site and we are seeing minimal traffic passing.
Please confirm if you are seeing an outage at the site. If so, confirm power and equipment.
Resolved -
ATT has replaced the failing card and service has restored as of 11:22 AM on 2/7.
Feb 9, 08:39 CST
Update -
The WiscNet NOC has contacted GLS on your behalf and opened a case, for additional information, please reach out to the GLS NOC
Feb 7, 04:01 CST
Investigating -
We are currently investigating this issue.
Feb 7, 03:37 CST
Resolved -
After Investigating, we do not observe any issues on WiscNet managed devices. Kindly investigate member firewall and devices and let us know if any further assistance is needed.
Feb 8, 15:01 CST
Identified -
Hello,
After Investigating, we do not observe any issues on WiscNet managed devices. Kindly investigate member firewall and devices and let us know if any further assistance is needed.
Feb 8, 14:17 CST
Completed -
The scheduled maintenance has been completed.
Feb 6, 03:00 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 21:00 CST
Scheduled -
WiscNet engineers will be replacing a hub routing device in Fond du Lac, WI on Thursday February 5th at 9:00pm central. The upgraded model will support higher port speeds and have software support further into the future. Effort will be made to make the downtime experienced as short as possible, but the full duration of the maintenance window is reserved. If you have a redundant Connect +1 circuit to another WiscNet hub location, your internet connectivity should fail over to another path. If you have any questions or requests regarding this maintenance, please contact support@wiscnet.net.
Jan 22, 12:52 CST
Feb 5, 2026
Unresolved incident: Denmark School District - Handoff Port Down | 2198187.
Resolved -
This incident has been resolved.
Feb 3, 10:07 CST
Investigating -
Hello,
The WiscNet NOC has lost access to our device for Kewaskum school district at 2/3/2026 at 8:59 AM CST. We are seeing this restored as of 2/3/2026 at 9:11 AM CST. This is just a notice that this was down for that duration. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Alarms cleared at 2:26 AM CST today. All status indicators for power supplies are online.
If you have any additional questions, please contact WiscNet NOC.
Jan 30, 15:58 CST
Identified -
Hello,
We have verified that power crews are performing work onsite. Work is expected to be completed by 3 PM CST.
Jan 30, 13:54 CST
Investigating -
Hello,
At 11:36 AM CST, the WiscNet NOC is seeing an alarm showing that a power supply for the r-doorcocan-hub is offline and we are investigating further. We see services as up. Please inform us if you are aware of any work that may be causing this alarm.
If you have any additional questions, please contact WiscNet NOC.
Jan 30, 12:48 CST
The provider has found and replaced a faulty MUX, and we are seeing services restored as of 10:30 AM on 1/30
Jan 30, 11:02 CST
Update -
Hello,
The provider's tech verified they found no breaks in the fiber and believe the issue is with the equipment. They will dispatch another tech this morning and have an ETA around 9-10 AM.
Jan 30, 09:17 CST
Update -
Hello,
Our provider has sent a tech to another location and they are currently working with them on this outage.
No ETR has been provided.
Please reach out with any questions.
Thank you,
Jan 30, 06:06 CST
Update -
Hello,
Our provider was unable to isolate the issue with the dispatch. They are currently working with an engineer to isolate and correct the issue.
We don't have an ETR at this time.
Please reach out with any questions.
Thank you,
Jan 30, 01:50 CST
Update -
Hello,
Currently the provider is attempting to schedule a time to get onsite, they can be there roughly around 10:00PM tonight or they would have to schedule something for the morning. I attempted to reach out to Dave at 920-379-1348 and was unable to reach him. Please reach out to 608-442-6761 to confirm if someone will be available onsite.
Jan 29, 20:13 CST
Update -
Hello,
We are still investigating the cause of the this outage, in the meantime please verify there are no power issues onsite or any ongoing maintenance work.
Thank you,
Jan 29, 17:40 CST
Investigating -
Hello,
We are currently investigating a service interruption for the Berlin Area School District. More to come.
Jan 29, 16:22 CST