Multiple alarms observed 3/25 | 2217520
Update - Currently the provider continues repair efforts on the affected span. A ticket has been created and investigations continue. We will continue to provide updates with new information as we work with the provider. Thank you
Mar 25, 2026 - 12:45 CDT
Identified - WiscNet observed a significant drop in laser light receive levels on the 100G handoff to TEACH in Milwaukee. A suspected fiber impairment is impacting the primary connection in Milwaukee and troubleshooting continues on that connection. A staged 100G handoff to TEACH in Milwaukee was turned up as an emergency action to restore service while troubleshooting continues.
Mar 25, 2026 - 11:32 CDT
Update - At this time we are on a redundant path to bring services up. We continue investigations with the provider to determine more information regarding the issues seen. More information to come.
Mar 25, 2026 - 10:42 CDT
Update - We are continuing to investigate this issue.
Mar 25, 2026 - 10:33 CDT
Investigating - Beginning around 9:55 CT today, we observed a multiple alarms indicating an outage on the provider's network. We are in the process of investigating and will have more updates as we learn more. Thank you
Mar 25, 2026 - 10:33 CDT
Uptime over the past 90 days. View historical uptime.
Abbotsford School District Operational
Village of Allouez Operational
Altra Federal Credit Union Operational
90 days ago
100.0 % uptime
Today
Altoona City Operational
Altoona School District Operational
All Saints Regional Catholic School Operational
90 days ago
100.0 % uptime
Today
Alverno College Operational
Appleton Area School District Operational
Appleton Boys and Girls Club Operational
City of Appleton Operational
Appleton Performing Arts Center Operational
Ashwaubenon School District Operational
Village of Ashwaubenon Operational
Auburndale School District Operational
Aurora University Operational
Augusta School District Operational
Baraboo School District Operational
Barneveld School District Operational
Village of Bellevue Operational
90 days ago
100.0 % uptime
Today
City of Beloit Operational
Beloit College Operational
Beloit School District Operational
Berlin Area School District Operational
Big Foot UHS School District Operational
Versiti Operational
City of Brookfield Operational
Brown County Operational
Brown County 2 Remote Site Operational
Brown County 3 Remote Site Operational
Brown County Jail Operational
Brown County Law Enforcement Operational
Brown County New Eye Operational
Brown County PDCT Operational
Brown County PDCT 2 Operational
Brown County Public Service Commission Operational
Cadott Community School District Operational
Calumet County Operational
Cameron School District Operational
Campbellsport School District Operational
Carroll University Operational
Carthage College Operational
CESA 2 Operational
CESA 3 Operational
CESA 10 Operational
Chetek-Weyerhaeuser School District Operational
Children Hospital and Health System Operational
Chippewa County Operational
Chippewa Valley Technical College Operational
Chippewa Falls Area Unified School District Operational
Clear Lake School District Operational
Clinton Community School District Operational
Cochrane-Fountain City School District Operational
Colby School District Operational
Colfax School District Operational
Cornell School District Operational
Cudahy School District Operational
D C Everest Area School District Operational
Dane County Operational
City of De Pere Operational
De Pere School District Operational
Denmark School District Operational
Discovery World Operational
90 days ago
100.0 % uptime
Today
Door County Operational
Dove Health Care Operational
Dunn County Operational
East Troy Community School District Operational
90 days ago
100.0 % uptime
Today
Eau Claire Area School District Operational
Eau Claire Catholic Schools Operational
City of Eau Claire Operational
Eau Claire County Operational
Edgerton School District Operational
Educators Credit Union Operational
Elk Mound Area School District Operational
Elkhorn Area School District Operational
Fall Creek School District Operational
Family Peace Center Operational
Fond du Lac Band Reservation Operational
90 days ago
100.0 % uptime
Today
City of Fond du Lac Operational
Fond du Lac County Operational
Fond du Lac School District Operational
Fort Atkinson School District Operational
Fox City Performing Arts Center Operational
Fox Valley Lutheran High School Operational
Fox Valley Technical College Operational
City of Franklin Operational
Franklin Public School District Operational
Town of Grand Chute Operational
Grant County Operational
City of Green Bay Operational
Green Bay Area School District Operational
Green Bay Community Church Operational
Green Lake County Operational
Greendale School District Operational
90 days ago
100.0 % uptime
Today
Greendale Village Operational
90 days ago
100.0 % uptime
Today
City of Greenfield Operational
Greenfield School District Operational
Greenwood School District Operational
Gresham School District Operational
Hartford UHS School District Operational
Hartland-Lakeside J3 School District Operational
Hilbert School District Operational
HNR School District-Neosho Operational
HNR School District- Rubicon Operational
Holy Apostles School Operational
Holy Hill Area School District Operational
Howard Village Operational
Howard-Suamico School District Operational
Hudson School District Operational
Inclusa Operational
Independence First Operational
Indianhead Federated Library System Operational
Jackson County Operational
City of Janesville Operational
Janesville School District Operational
90 days ago
100.0 % uptime
Today
Jefferson County Operational
Jefferson School District Operational
Kaukauna Area School District Operational
Kenosha County Operational
Kenosha County Public Library System Operational
Kenosha Unified School District Operational
City of La Crosse Operational
La Crosse Public Library Operational
90 days ago
100.0 % uptime
Today
La Crosse School District Operational
Lac Courte Oreilles Ojibwe University Operational
90 days ago
100.0 % uptime
Today
School District of Ladysmith Operational
Lake Holcombe School District Operational
Lakeland University Operational
Lancaster Community Schools Operational
90 days ago
100.0 % uptime
Today
Lawrence University Operational
Lincoln County Operational
Little Chute Area School District Operational
Village of Little Chute Operational
Lomira School District Operational
Loyal School District Operational
Luther High School Operational
Luxemburg-Casco School District Operational
Madison Area Technical College Operational
City of Madison Operational
Madison Metropolitan School District Operational
Manitowoc Public Utilities Operational
Manitowoc School District Major Outage
Marathon County Operational
Marcus Center for the Performing Arts Operational
90 days ago
100.0 % uptime
Today
Marinette City Operational
Marinette County Operational
Marinette School District Operational
Marquette University Operational
Marshall School District Operational
City of Marshfield Operational
Marshfield Unified School District Operational
Mayville School District Operational
McDonell Area Catholic School District Operational
McFarland School District Operational
Medical College of Wisconsin Operational
City of Menasha Operational
Menasha Joint School District Operational
Town of Menasha Operational
Menasha Utilities Operational
Menomonie Area School District Operational
Meriter Hospital, Inc. Operational
Messmer Catholic Operational
Mid-State Technical College Operational
Mid-State Technical College - Stevens Point Operational
90 days ago
100.0 % uptime
Today
Mid-Wisconsin Federated Library System Operational
Middleton-Cross Plains Area School District Operational
Milwaukee Area Technical College Operational
Milwaukee Art Museum Operational
Milwaukee City Housing Authority Operational
City of Milwaukee Operational
Milwaukee Institute of Art and Design Operational
Milwaukee Public Museum Operational
Milwaukee School of Engineering Operational
Mineral Point Unified School District Operational
Mondovi School District Operational
Monona Grove School District Operational
Monroe School District Operational
Montello School District Operational
Moraine Park Technical College Operational
Mosinee School District Operational
Mount Mary University Operational
90 days ago
100.0 % uptime
Today
Muskego City Operational
90 days ago
100.0 % uptime
Today
Muskego-Norway School District Operational
City of Neenah Operational
Neenah Joint School District Operational
Neillsville School District Operational
City of New Berlin Operational
New Berlin School District Operational
Nicolet Area Technical College Operational
Nicolet Federated Library System Operational
North Central Health Care Operational
North Fond du Lac School District Operational
Northeast Wisconsin Technical College Operational
Northern Waters Library Service Operational
Northland College Operational
Northland International University Operational
Northwood Technical College Operational
Oak Creek-Franklin Joint School District Operational
90 days ago
100.0 % uptime
Today
Oconomowoc Area School District Operational
90 days ago
100.0 % uptime
Today
Oconto County Operational
90 days ago
100.0 % uptime
Today
Omro School District Operational
Oshkosh Area School District Operational
City of Oshkosh Operational
Osseo-Fairchild School District Operational
Owen-Withee School District Operational
Pabst Theater Organization Operational
90 days ago
100.0 % uptime
Today
Palmyra-Eagle Area School District Operational
PESI Operational
Pier Wisconsin Operational
City of Platteville Operational
Platteville School District Operational
Plover Village Operational
90 days ago
100.0 % uptime
Today
Portage County Operational
Price County Operational
Pulaski Community School District Operational
Rhinelander School District Operational
Rice Lake Area School District Operational
Richmond School District Operational
Ripon Area School District Operational
River Falls School District Operational
Rock County Operational
Rock Prairie Montessori School Operational
90 days ago
100.0 % uptime
Today
Rosendale-Brandon School District Operational
Royal Credit Union Operational
Rubicon J6 School District Operational
Rural Health Care Operational
Sacred Heart Hospital Operational
Sacred Heart Seminary and School of Theology Operational
90 days ago
100.0 % uptime
Today
St. Augustine University Parish Operational
St. Francis Xavier Catholic School Systems Operational
St. Joseph's Hospital Operational
St Mary's Hospital Medical Center Operational
90 days ago
100.0 % uptime
Today
St. Mary's Springs Academy Operational
St. Norbert College Operational
St. Thomas Aquinas Parish School Operational
St. Vincent Hospital Operational
Sevastopol School District Operational
Sheboygan Area School District Operational
City of Sheboygan Operational
Sheboygan County Operational
Shorewood School District Operational
90 days ago
100.0 % uptime
Today
Silver Lake College Operational
Slinger School District Operational
South Central Library System Operational
Southern Door County School District Operational
Southwest Health Center Operational
Southwest Library System Operational
90 days ago
100.0 % uptime
Today
Sparta Area School District Operational
90 days ago
100.0 % uptime
Today
Spencer School District Operational
Spooner Area School District Operational
Spooner Health System Operational
Stanley-Boyd Area School District Operational
Stevens Point Area Public School District Operational
City of Stevens Point Operational
City of Sturgeon Bay Operational
90 days ago
100.0 % uptime
Today
Village of Suamico Operational
City of Superior Operational
SWITCH - Southeastern Wisc Info Tech Exchange Operational
Thorp School District Operational
Tomahawk School District Operational
Trout Lake Operational
Turtle Lake School District Operational
UW-Whitewater Operational
Verona Area School District Operational
Victory Christian Academy Operational
90 days ago
100.0 % uptime
Today
Viterbo University Operational
Washburn County Operational
Watertown Unified School District Operational
City of Watertown Operational
90 days ago
100.0 % uptime
Today
City of Waukesha Operational
Waukesha County Operational
Waukesha County Technical College Operational
Waukesha School District Operational
Waupaca County Operational
Waupun School District Operational
City of Wausau Operational
Wausau School District Operational
Wautoma Area School District Operational
Wauwatosa City Operational
City of West Allis Operational
West Allis-West Milwaukee School District Operational
West De Pere School District Operational
Western Technical College Operational
Westosha Special Ed Operational
Whitefish Bay School District Operational
City of Whitewater Operational
Whitewater Unified School District Operational
Whitnall School District Operational
Winnebago County Operational
Winnebago Lutheran Academy Operational
Winneconne Community School District Operational
Winnefox Library System Operational
WiscNet Headquarters Operational
90 days ago
99.99 % uptime
Today
Wisconsin Center for the Blind and Visually Impaired Operational
90 days ago
100.0 % uptime
Today
Wisconsin Center District Operational
90 days ago
100.0 % uptime
Today
Wisconsin Dells School District Operational
Wisconsin Department of Military Affairs Operational
State of Wisconsin Dept of Public Instruction Operational
Wisconsin Department of Transportation Operational
Wisconsin Economic Development Corporation - Madison Operational
Wisconsin Economic Development Corporation - Milwaukee Operational
Wisconsin Educational Communications Board Operational
State of Wisconsin Investment Board Operational
Wisconsin Lutheran High School Operational
State of Wisconsin Operational
Wisconsin Valley Library Service Operational
Wisconsin Regional Peering Operational
MERIT Network Operational
Pennsylvania State University Operational
SysNet Operational
Indiana Giga POP Operational
Northwestern University Operational
University of Chicago Operational
University of Iowa Operational
University of Illinois Operational
NorthernLights GigaPOP Operational
UW SysNet Operational
Illinois State University Operational
Penn State University Operational
KINBER Operational
MOREnet Operational
Iowa State University Operational
University of Nebraska CSN Operational
University of Nebraska Lincoln Operational
University of Missouri Operational
OneNet Operational
GPN Operational
Transit Share Operational
University of Wisconsin SysNet Operational
University of Iowa Operational
Penn State Operational
University of Minnesota Operational
Indiana University Operational
MERIT Operational
KINBER Operational
Iowa State University Operational
TEACH - Milwaukee Major Outage
Algoma School District Major Outage
All Saints Catholic School - Berlin Operational
Arrowhead UHS School District Major Outage
Bellin College Inc Major Outage
Bonduel School District Major Outage
Bowler School District Major Outage
Waukesha County Federated Library System (Bridges Library System) Operational
Bridges Library System Operational
Brighton #1 School District Major Outage
Bristol School District #1 Major Outage
Burlington Area School District Operational
Catholic Memorial High School Operational
CESA 1 Major Outage
CESA 6 Major Outage
CESA 7 Operational
Chilton School District Major Outage
Concordia University Operational
Dodgeland School District Major Outage
Elcho School District Major Outage
Elkhart Lake-Glenbeulah School District Major Outage
Erin School District Major Outage
Fox Point J2 School District Major Outage
Freedom Area School District Major Outage
Geneva J4 School District Major Outage
Genoa City J2 School District Major Outage
Gilmanton School District Major Outage
Grafton School District Major Outage
Granton Area School District Major Outage
Grantsburg School District Major Outage
Hartford J1 School District Major Outage
Holmen School District Operational
Horicon School District Major Outage
Hortonville Area School District Major Outage
Howards Grove School District Major Outage
Kettle Moraine School District Operational
Kewaunee School District Major Outage
Kiel Area School District Major Outage
Kimberly Area School District Major Outage
Kohler School District Major Outage
Lac du Flambeau #1 School District Major Outage
Lake Country School District Major Outage
Lakeshore Technical College Major Outage
Lena School District Major Outage
Linn J6 School District Major Outage
Living Hope Lutheran School Major Outage
Good Shepherd Lutheran School Operational
Maple Dale-Indian Hill School District Major Outage
Marian University of Fond du Lac Operational
Marquette University High School Major Outage
Medford Area Public School District Major Outage
Menominee Indian School District Major Outage
Mequon-Thiensville School District Operational
Merton Community School District Major Outage
Milton School District Major Outage
Milwaukee County Federated Library System Major Outage
Mishicot School District Major Outage
Monarch Library System Major Outage
Necedah Area School District Major Outage
New London School District Major Outage
Nicolet UHS School District Major Outage
Northcentral Technical College Major Outage
Northern Ozaukee School District Major Outage
Northland Pines School District Major Outage
Oakfield School District Operational
Outagamie Waupaca Library System Major Outage
Paris J1 School District Major Outage
Pewaukee School District Operational
Phillips School District Major Outage
Pittsville School District Major Outage
Plymouth Joint School District Major Outage
Port Washington-Saukville School District Major Outage
Prairie Lakes Library System Operational
Prairie Farm Public School District Major Outage
Prentice School District Major Outage
Racine Lutheran High School Major Outage
Racine Unified School District Operational
Randall J1 School District Major Outage
Raymond #14 School District Operational
Reedsville School District Major Outage
Rib Lake School District Major Outage
Ripon College Operational
Sacred Heart School of Theology Major Outage
Salem School District Operational
Sharon J11 School District Operational
Shawano School District Major Outage
Sheboygan Falls School District Major Outage
Shoreland Lutheran High School Major Outage
South Milwaukee School District Major Outage
Spring Valley School District Major Outage
St. Catherines High School Major Outage
St. Mary Catholic Schools Major Outage
Stone Bank School District Operational
Stoughton Area School District Operational
Sturgeon Bay School District Major Outage
Swallow School District Major Outage
Three Lakes School District Major Outage
Union Grove J1 School District Major Outage
Union Grove UHS School District Major Outage
Washington-Caldwell School District Major Outage
Waterford Graded J1 School District Major Outage
Waterford UHS School District Major Outage
Waupaca School District Major Outage
White Lake School District Operational
Whitefish Bay Dominican High School Major Outage
Wisconsin Lutheran College Operational
Wisconsin School for the Deaf Major Outage
Wrightstown Community School District Major Outage
TEACH - Madison Operational
Adams-Friendship Area School District Operational
Albany School District Operational
Almond-Bancroft School District Operational
Antigo Unified School District Operational
Argyle School District Operational
Bangor School District Operational
Barron Area School District Operational
Beecher-Dunbar-Pembine School District Operational
Belleville School District Operational
Belmont Community School District Operational
Benton School District Operational
Birchwood School District Operational
Black Hawk School District Operational
Blackhawk Technical College Operational
Boscobel Area School District Operational
Boyceville Community School District Operational
Brillion School District Operational
Cambria-Friesland School District Operational
Cambridge School District Operational
Cassville School District Operational
CESA 4 Operational
CESA 5 Operational
CESA 8 Operational
CESA 9 Operational
Coleman School District Operational
Coman School District Operational
Crivitz School District Operational
Cuba City School District Operational
Darlington Community School District Operational
De Forest Area School District Operational
Deerfield Community School District Operational
Delavan-Darien School District Operational
Dodgeville School District Operational
East Troy School District Operational
Edgar School District Operational
Edgewood High School Operational
Ellsworth Community School District Operational
Elmwood School District Operational
Fall River School District Operational
Flambeau School District Operational
Florence County School District Operational
Frederic School District Operational
Gillett School District Operational
Glenwood City School District Operational
Goodman-Armstrong Creek School District Operational
Green Lake School District Operational
Hayward Community School District Operational
Highland School District Operational
Hurley School District Operational
Hustisford School District Operational
Iola-Scandinavia School District Operational
Iowa-Grant School District Operational
Ithaca School District Operational
Johnson Creek School District Operational
Kewaskum School District Operational
Lac Courte Oreilles Ojibwa Community College Operational
Lake Mills Area School District Operational
Lakeland UHS School District Operational
Laona School District Operational
Lodi School District Operational
Marathon City School District Operational
Marion School District Operational
Markesan School District Operational
Mercer School District Operational
Minocqua J1 School District Operational
Monticello School District Operational
Mukwonago School District Operational
New Glarus School District Operational
Niagara School District Operational
Norris Academy Operational
North Lakeland School District Operational
Northwood School District Operational
Norwalk-Ontario-Wilton School District Operational
Oconto Falls Public School District Operational
Oconto Unified School District Operational
Oregon School District Operational
Osceola School District Operational
Parkview School District Operational
Pecatonica Area School District Operational
Peshtigo School District Operational
Phelps School District Operational
Plum City School District Operational
Port Edwards School District Operational
Portage Community School District Operational
Poynette School District Operational
Prairie du Chien Area School District Operational
Prescott School District Operational
Princeton School District Operational
Randolph School District Operational
Rio Community School District Operational
River Ridge School District Operational
River Valley School District Operational
Riverdale School District Operational
Rock Prairie Montessori Operational
Rosholt School District Operational
Sacred Heart of Jesus and Mary School Operational
Saint Croix Central School District Operational
Saint Croix Falls School District Operational
Sauk Prairie School District Operational
School District of Wild Rose Operational
Seneca School District Operational
Shell Lake School District Operational
Shiocton School District Operational
Shullsburg School District Operational
Siren School District Operational
Solon Springs School District Operational
Southwest Wisconsin Technical College Operational
Southwestern Wisconsin School District Operational
Stratford School District Operational
Sun Prairie Area School District Operational
Suring Public School District Operational
Tigerton School District Operational
Tomorrow River School District Operational
Tri-County Area School District Operational
Two Rivers Public School District Operational
Wabeno Area School District Operational
Walworth J1 School District Operational
Waterloo School District Operational
Waunakee Community School District Operational
Waupaca School District Operational
Wausaukee School District Operational
Wauzeka-Steuben School District Operational
Webster School District Operational
West Salem School District Operational
Westfield School District Operational
Weyauwega-Fremont School District Operational
Winding Rivers Library System Operational
Wisconsin Center for the Blind and Visually Impaired Operational
Wisconsin Heights School District Operational
Wonewoc-Union Center School District Operational
Woodruff J1 School District Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

AT&T/GLS Emergency maintenance Day 1 | 2217046 Mar 25, 2026 23:00 - Mar 26, 2026 04:45 CDT

Hello,


One of our transport partners is performing emergency maintenance.
Posted on Mar 24, 2026 - 18:41 CDT

AT&T/GLS Emergency maintenance Day 2 | 2217046 Mar 26, 2026 23:00 - Mar 27, 2026 04:45 CDT

Hello,


One of our transport partners is performing emergency maintenance.
Posted on Mar 24, 2026 - 18:41 CDT

2216084 | TEACH planned testing Mar 26, 2026 23:00 - Mar 27, 2026 01:00 CDT

This maintenance window will be used to test EVC failover behavior during a controlled event where services will go down.

Projected downtime: 30 minutes
Posted on Mar 20, 2026 - 19:30 CDT

AT&T/GLS Emergency maintenance Day3 | 2217046 Mar 27, 2026 00:00-05:45 CDT

Hello,


One of our transport partners is performing emergency maintenance.
Posted on Mar 24, 2026 - 18:41 CDT

2217005 | Midwest Fiber Netwroks | Maintenance - Night #1 Apr 7, 2026 00:00-06:00 CDT

MWFN will be relocating MWFN data center from 6th floor to 3rd floor.

Downtime: Up to 6 hours
Posted on Mar 24, 2026 - 21:57 CDT

2217005 | Midwest Fiber Netwroks | Maintenance - Night #2 Apr 8, 2026 00:00-06:00 CDT

MWFN will be relocating MWFN data center from 6th floor to 3rd floor.

Downtime: Up to 6 hours
Posted on Mar 24, 2026 - 21:57 CDT

2217005 | Midwest Fiber Netwroks | Maintenance - Night #3 Apr 9, 2026 00:00-06:00 CDT

MWFN will be relocating MWFN data center from 6th floor to 3rd floor.

Downtime: Up to 6 hours
Posted on Mar 24, 2026 - 21:57 CDT

2217005 | Midwest Fiber Netwroks | Maintenance - Night #4 Apr 10, 2026 00:00-06:00 CDT

MWFN will be relocating MWFN data center from 6th floor to 3rd floor.

Downtime: Up to 6 hours
Posted on Mar 24, 2026 - 21:57 CDT
Mar 25, 2026

Unresolved incident: Multiple alarms observed 3/25 | 2217520.

Mar 24, 2026
WiscNet | Emergency Device reboot
Postmortem - Read details
Mar 24, 18:44 CDT
Completed - The scheduled maintenance has been completed.
Mar 24, 18:43 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 18:00 CDT
Scheduled - Hello,

WiscNet will be performing an emergency equipment reboot to address an issue on a core node. You may see downtime up to 15 minutes in this window.
Mar 24, 16:50 CDT
Multiple School Districts Down | #2216639
Postmortem - Read details
Mar 24, 13:36 CDT
Resolved - This incident has been resolved.
Mar 24, 13:24 CDT
Monitoring - We are seeing all impacted circuits restored at this time. We will continue to monitor for any further troubles.
Mar 24, 01:01 CDT
Update - Circuits are being moved at this time to a new port. We are starting to see restoral on some impacted services.
Mar 24, 00:47 CDT
Update - Hello,


Our engineer is assisting with the provider's loopback testing to help isolate the issue, more to come.

Thank you,
Mar 23, 22:32 CDT
Update - Hello,


Testing onsite continues, no ETR at this time.
Mar 23, 21:31 CDT
Update - Hello,

Our engineer and the provider's technician should have arrived onsite and began troubleshooting.
Mar 23, 20:13 CDT
Update - Hello,


Our engineer and the provider's technician is still enroute, no change to ETA.

Thank you,
Mar 23, 18:18 CDT
Update - Hello,


To assist, one of our engineers is planning to meet the provider's field technician. They have a planned ETA of 7:30PM CST.


Thank you,
Mar 23, 17:16 CDT
Update - Hello,


At this time our local provider is planning a dispatch to a core node in Eau Claire WI to troubleshoot further. At this time there is no ETA for their technician or an overall ETR.

Thank you,
Mar 23, 16:17 CDT
Update - Hello,

We have reached out to the local provider and started a ticket for investigation.
Mar 23, 14:04 CDT
Investigating - Hello,

Beginning at 12:47 PM on 3/23, WiscNet is observing alarms indicating several sites are down.

We are investigating this mass outage and will provide updates as our investigation continues.
Mar 23, 13:08 CDT
Mar 23, 2026
Waunakee School District - Down | 2217004
Postmortem - Read details
Mar 24, 09:26 CDT
Resolved - The WiscNet NOC is seeing circuit 400657 as down going to Waunakee School District at 3/23/26 at 10 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. TEACH/GLS CID 1742.

If you have any additional questions, please contact WiscNet NOC.
Mar 23, 22:00 CDT
Salem School District Down | 2216317
Postmortem - Read details
Mar 23, 10:20 CDT
Resolved - This incident has been resolved.
Mar 23, 10:14 CDT
Monitoring - We have observed the connection to our device restore as of 9:53 CT today. As of 10:06 CT today we have observed all traffic restore. Please let us know if you have any questions or concerns.
Mar 23, 10:13 CDT
Update - The WiscNet NOC has lost access to our device for Salem School District at approximately 12:57 PM CDT this afternoon. Please verify power to building, power to equipment, alarm lights, and power cycle devices if applicable.

If you have any additional questions, please contact WiscNet NOC.
Mar 22, 13:45 CDT
Investigating - We are currently investigating an issue which we first observed at approximately 12:57 PM CDT this afternoon.
Mar 22, 13:12 CDT
Mar 22, 2026
Mar 21, 2026

No incidents reported.

Mar 20, 2026
Multiple site packet loss event | 2215236
Postmortem - Read details
Mar 20, 15:59 CDT
Resolved - This incident has been resolved.
Mar 20, 15:36 CDT
Update - Hello. We are once again observing the packet loss. We are contacting the carrier to inform them and request investigation. More information to follow as we learn more. Thank you.
Mar 19, 13:43 CDT
Investigating - First observed around 12:50 PM we see these sites experiencing heavy packet loss. We are contacting the provider to open a ticket for investigation. More updates to come as we learn more. Thank you
Mar 18, 15:07 CDT
Emergency Work - Eau Claire Router High FPC Usage
Postmortem - Read details
Mar 20, 09:49 CDT
Resolved - This incident has been resolved.
Mar 20, 09:44 CDT
Monitoring - Service restored at approx 2026-03-20 02:41:29 CDT. Continuing to work with the vendor to confirm the root cause of the FPC issue. Service impact was approx 2.5 minutes from 02:39:01 to 02:41:29, impact may have been slightly longer as protocols came up.
Mar 20, 03:00 CDT
Update - The chassis FPC was unresponsive and is currently being rebooted. A ticket is being opened with the vendor to troubleshoot.
Mar 20, 02:46 CDT
Investigating - WiscNet on-call staff is currently troubleshooting high FPC usage on a router in Eau Claire impacting circuits 2653, 401329, 401237, 2745, 401024, 400346, 2709, 2716, 2662, 401524, 2576, 401431, 401056.
Mar 20, 02:43 CDT
2215289 | TEACH planned testing
Completed - The scheduled maintenance has been completed.
Mar 20, 01:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 23:00 CDT
Scheduled - This maintenance window will be used to test EVC failover behavior during a controlled event where services will go down.

Projected downtime: 30 minutes
Mar 19, 10:35 CDT
Mar 19, 2026
Mar 18, 2026
Frederic School District Bouncing | 2214310
Postmortem - Read details
Mar 18, 15:37 CDT
Resolved - Hello,

This was due to firewall work and services should now be restored.

Thank You,
Mar 18, 15:31 CDT
Update - Hello,

We have also engaged GLS and opened a ticket just incase you need to contact them at this time.

Thank You,
Mar 16, 15:19 CDT
Monitoring - Hello,

Per our investigation we are not observing any bounces on our devices. Everything looks to be up an stable since the time reported.

Please verify your end at this time by confirming your equipment.

Thank You,
Mar 16, 14:54 CDT
Investigating - Hello,

Per the phone call with Brandon he reported bouncing on the circuit starting at noon on 3/16/2026.

We will investigate this issue and update you with what we find.

Thank You,
Mar 16, 14:42 CDT
Peshtigo School District Router Unreachable | 2215064
Postmortem - Read details
Mar 18, 09:05 CDT
Resolved - Hello,

We observe alarms have cleared at 8:49am, and the router is now reachable. The router uptime indicates that the router went down and restored at 8:49am.
Mar 18, 09:03 CDT
Update - Hello,

There are two circuits for Peshtigo School District, 400314 and 400585, which are both unreachable.

Transport is provided for circuit 400585 through GLS. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

Transport is provided for circuit 400314 through a different local provider, we are reaching out to them to investigate if the outage is known.

If you have any additional questions, please contact WiscNet NOC.
Mar 18, 08:56 CDT
Investigating - Hello,

We observe the router has become unreachable at 8:29am and are investigating. Please verify power and equipment onsite.
Mar 18, 08:41 CDT
2215051 | McDonell Catholic School
Postmortem - Read details
Mar 18, 08:22 CDT
Resolved - Hello,

We have observed site restoral at 7:49am. Please reach out if you have any questions.
Mar 18, 08:15 CDT
Investigating - Hello,

Starting at 7:29 we observed this site go down.

Are you aware of any power events or maintenances that could have impacted this service?

Please reach out with any questions.

Thank you,
Mar 18, 07:37 CDT
Mar 17, 2026
Multiple Sites Bouncing/Down | 2214025
Postmortem - Read details
Mar 17, 15:50 CDT
Resolved - We're now seeing services restored at this time, if you have any further issues or questions please don't hesitate to reach out.
Mar 17, 15:49 CDT
Update - Our local carrier continues to work with their tail provider's engineering team to investigate and explore resolution options.

We are requesting that Pittsville School District reboot their equipment on-site and see if that restores services. Please update us once this is complete.
Mar 17, 14:50 CDT
Update - GLS is continuing to work to verify power and investigate the outage further. We will continue to provide updates we know more.
Mar 17, 09:27 CDT
Update - GLS is continuing to investigate. We continue to push for further escalations and will continue to provide updates as soon as we know more.
Mar 17, 07:26 CDT
Update - We are continuing to investigate this issue.
Mar 17, 07:24 CDT
Update - GLS is continuing to investigate and we have escalated again. We will continue to reach out for more updates.
Mar 17, 01:27 CDT
Update - GLS is still working with their provider on this issue. More information to come.
Mar 16, 23:06 CDT
Update - GLS is still working with their provider on this issue.
Mar 16, 21:04 CDT
Update - GLS has escalated their tickets with their provider. More information to come.
Mar 16, 19:00 CDT
Update - We are continuing to work with GLS on this issue. More information to come.
Mar 16, 18:00 CDT
Update - We're continuing to work with GLS to investigate the outage further.
Mar 16, 15:43 CDT
Update - We are continuing to investigate this issue.
Mar 16, 15:41 CDT
Update - GLS is continuing to work to verify power to the impacted sites.
Mar 16, 12:02 CDT
Update - GLS is continuing their investigation and working to restore services as soon as possible.
Mar 16, 09:09 CDT
Update - We are continuing to investigate this issue.
Mar 16, 09:02 CDT
Update - Hello,


A number of services have restored, however the sites that have not GLS states that they are looking to reach out for power verification once locations are open. If you can confirm power to your location, and still are seeing your service down, please reach out so we can engage further investigation.
Mar 15, 18:16 CDT
Update - GLS is ongoing in their investigations currently.
Mar 15, 17:07 CDT
Update - GLS has observed some of these sites restore, but is ongoing in their investigations currently.
Mar 15, 16:10 CDT
Update - GLS is still investigating, they currently believe there is a power issue but are still confirming.
Mar 15, 15:05 CDT
Update - We are continuing to investigate this issue
Mar 15, 13:20 CDT
Update - We are continuing to investigate this issue at this time.
Mar 15, 11:45 CDT
Investigating - At this time we are seeing Granton Area School District, Pittsville School District, and Necedah Area School District bouncing and going down at this time. At time time we are looking into this issue and monitoring these sites.
Mar 15, 04:24 CDT
Tomorrow River School District device unreachable | 2214853
Postmortem - Read details
Mar 17, 15:44 CDT
Resolved - This incident has been resolved.
Mar 17, 15:38 CDT
Monitoring - We see the device back online as of 3:27 CT.
Mar 17, 15:38 CDT
Investigating - The WiscNet NOC has lost access to our device for Tomorrow River School District on 3/17 at 1:38 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.
Mar 17, 14:14 CDT
Rhinelander School District Down | 2214766
Postmortem - Read details
Mar 17, 11:26 CDT
Resolved - This incident has been resolved.
Mar 17, 11:22 CDT
Update - Hello,

We have found this was due to issues that were ran into during a bandwidth upgrade.
Mar 17, 11:22 CDT
Update - Hello,

We have observed this site restore as of 10:57 AM on 3/17.

Initial investigation indicates no power event had impacted the device on site.
Mar 17, 11:09 CDT
Investigating - Hello,

Beginning at 10:23 PM CST on 3/17, alarms have been observed indicating an outage at Rhinelander School District.

While we investigate, we would appreciate if power and equipment on site could be confirmed.
Mar 17, 10:55 CDT
Cornell School District device unreachable | 2214276
Postmortem - Read details
Mar 17, 11:13 CDT
Resolved - This incident has been resolved.
Mar 17, 11:05 CDT
Monitoring - We observed the site restore by 8:37PM CDT 3/16/2026. The provider has concluded work.
Mar 17, 11:05 CDT
Update - Our provider continues to actively splice. No time frame has been provided for repairs efforts.

At this time, please confirm if services have restored. We will continue to follow-up with our provider until full repairs and handsoff have been provided.
Mar 16, 23:56 CDT
Update - Our provider is observing some restoration on impacting services. Repair efforts by construction crews in the field remain on-going.

No ETR at this time.
Mar 16, 22:48 CDT
Update - Splicing efforts continue. Crews are splicing both sides. There has been no change in the ETR of 10:00PM CDT, but will most likely be extended due to the amount splice work.

The cause of the fiber cut is not known at this time. Once repairs have been made, an RFO will be shared by our provider with more details.

Please call into the NOC at any time for questions.
Mar 16, 21:53 CDT
Update - Splicing has started. Our provider has a 266 count fiber to splice. The specific damage location is at the intersection of Folsom and North Clairemont.

ETR remains 10:00PM CDT, but may change due to the amount of work needing to be done.
Mar 16, 20:59 CDT
Update - Our provider has been advised by the construction teams that splicing is ready to commence within approximately 10 minutes.
Mar 16, 19:43 CDT
Update - Fiber has been prepped for splicing. ETR remains at 10:00PM CDT.
Mar 16, 18:40 CDT
Update - The provider is prepping fiber for repairs. A new line is being placed and additional support in en-route. An ETR of 10:00PM CDT has been provided for repairs.
Mar 16, 17:24 CDT
Identified - Our provider has teams in the field that have located damaged and they are gathering the necessary resources to repair the issue.
Due to the damaged line crossing a multi lane highway they are also awaiting traffic control.
Mar 16, 16:25 CDT
Update - The provider has identified this site is impacted by a fiber cut they are experiencing. They are working to isolate damages and repair to restore service. More updates to come as we learn more.
Mar 16, 15:28 CDT
Update - The provider continues work isolating the issue and repair efforts are underway. We will provide new information as we receive but please reach out if you have any questions or concerns.
Mar 16, 14:21 CDT
Update - The provider is aware of an outage and is currently investigating. We will continue to update as we learn more.
Mar 16, 12:51 CDT
Investigating - Hello. Today at 11:19 CT we observed our device at the Cornell School District become unreachable. Please verify that there is power to building and power to the equipment. Note any alarm lights and power cycle devices if applicable.

The WiscNet NOC will contact the provider on your behalf and update this page with information. Thank you.
Mar 16, 11:42 CDT
City of Marinette device unreachable | 2214388
Postmortem - Read details
Mar 17, 11:02 CDT
Resolved - This incident has been resolved.
Mar 17, 10:58 CDT
Monitoring - Hello. We observed connection to the device restore at approximately 3/16 4:45 PM CT.
Mar 17, 10:58 CDT
Investigating - The WiscNet NOC has lost access to our device for City of Marinette at 2:42 PM CT. Please verify power to building, power to equipment, alarm lights, and power cycle devices if applicable.

If you have any additional questions, please contact WiscNet NOC.
Mar 16, 15:09 CDT
Mar 16, 2026
2207021 | Spectrum | STD | LOS | OS Upgrade
Completed - The scheduled maintenance has been completed.
Mar 16, 14:01 CDT
Scheduled - Spectrum will be performing STD, LOS, OS Upgrades in Green Bay, WI.

Downtime Duration: 180 minutes.
Feb 26, 19:14 CST
Mar 15, 2026
Mass Network Event - 3/15/2026
Resolved - This incident has been resolved and we will continue to monitor the affect services for any further issues.
Mar 15, 12:14 CDT
Monitoring - Affected sites have recovered and appear stable after equipment swap. Leaving open for continued monitoring.
Mar 15, 10:58 CDT
Identified - WiscNet engineers have identified an equipment failure in Madison and are dispatching with a replacement unit. Updated affected members list.
Mar 15, 10:08 CDT
Update - We are investigating with our provider and will update as soon as we have further information.
Mar 15, 09:49 CDT
Update - We are continuing to investigate this issue.
Mar 15, 09:48 CDT
Update - We have opened investigations with an upstream provider and will be reaching out when we have more information.
Mar 15, 09:42 CDT
Investigating - We are reaching out to inform you of a mass network event affecting your site which we began to observe as of approximately 05:13 AM CDT this morning. We are currently investigating this issue.
Mar 15, 07:56 CDT
Mar 14, 2026
Monroe School District - Down - 2213829
Resolved - This incident was due to a power event in the area and has since been resolved.
Mar 14, 16:54 CDT
Monitoring - We have been informed that this was impacted b a commercial power event and has since restored as of approximately 10:54 AM CD this morning. We will continue to monitor this for now.
Mar 14, 11:13 CDT
Investigating - We have observed an issue affecting this location beginning at approximately 09:59 AM CDT this morning. We are investigating this at this time.
Mar 14, 10:19 CDT
Mar 13, 2026
LakeshoreTC - AG | #2213566
Postmortem - Read details
Mar 13, 21:57 CDT
Resolved - Hello,

This circuit has been stable since 1:33PM this afternoon. We are resolving our incident for this event.

If you require any further assistance, or have any questions or concerns, please reach out to the WiscNet NOC.

Thank you,
Mar 13, 21:54 CDT
Update - Hello,

Has the UPS work been completed?

Thank You,
Mar 13, 15:43 CDT
Monitoring - Hello,

This looks to have been down due to power as the uptime on our device was 11 minutes.

This should be back up as our device has been restored.

Thank You,
Mar 13, 10:54 CDT
Investigating - Hello,

We are observing this site in alarm at this time.

This is a GLS TEACH site and we will reach out to them for investigation at this time.

Thank You,
Mar 13, 10:41 CDT
Dodgeville School District Down | #2213632
Postmortem - Read details
Mar 13, 14:24 CDT
Resolved - Hello,

We observe the connection restore at 1:36 P.M CST

Kind regards
Mar 13, 14:23 CDT
Investigating - The WiscNet NOC has lost access to our device for Dodgeville School District on 3/13/2026 at 12:45:29 PM . Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.
Mar 13, 13:00 CDT
Herman-Neosho-Rubicon School District - Down | 2213690
Postmortem - Read details
Mar 13, 14:13 CDT
Resolved - Hello,

This site has restored and the cause appears to have been due to a local power outage.
Mar 13, 14:12 CDT
Investigating - Hello,

From 1:48 PM to 1:58 PM on 3/13, an outage was observed for Herman-Neosho-Rubicon School District.
Mar 13, 14:08 CDT
Bonduel School District Down | 2213684
Postmortem - Read details
Mar 13, 14:11 CDT
Resolved - Hello,

Uptime on the router indicates there was a brief power event that caused this outage.
Mar 13, 14:01 CDT
Investigating - Hello,

From 1:41 PM on 3/13, alarms indicated Bonduel High School was down until 1:52 PM on 3/13.
Mar 13, 14:00 CDT
CESA 1 - Down | 2213656
Postmortem - Read details
Mar 13, 13:29 CDT
Resolved - Hello,

We observed this circuit down between 1:11 and 1:21 PM Central Time. At this time we are seeing all services restored.

Please reach out with any questions.

Thank you,
Mar 13, 13:28 CDT
Erin School District device unreachable | 400493
Postmortem - Read details
Mar 13, 12:37 CDT
Resolved - This incident has been resolved.
Mar 13, 12:35 CDT
Monitoring - We have observed the connection to the device restore and remain stable as of 12:24 PM. Thank you
Mar 13, 12:35 CDT
Investigating - The WiscNet NOC has lost access to our device for the Erin School District on 3/13 at 12:06 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.
Mar 13, 12:16 CDT
Colfax School District Down | 2213487
Postmortem - Read details
Mar 13, 10:50 CDT
Resolved - Hello,

We are seeing the site has restored as of 9:27 AM.

Logs on the device indicate this outage was cause by a local power issue.
Mar 13, 10:48 CDT
Investigating - Hello,

Beginning at 7:12 AM on 3/13/26, WiscNet has observed alarms indicating Colfax School District is down.

While we investigate, we would appreciate notice of any known power or equipment issues on site.
Mar 13, 07:42 CDT
Norwalk-Ontario-Wilton School District - Down | 2213552
Postmortem - Read details
Mar 13, 10:23 CDT
Resolved - Hello,

We observed this circuit down between 10:07 and 10:12 AM Central Time. At this time we are seeing all services restored.

Please reach out with any questions.

Thank you,
Mar 13, 10:21 CDT
Madison College secondary connection down | 2212482
Postmortem - Read details
Mar 13, 10:15 CDT
Resolved - Hello,

We are seeing services as back up at 9:19 AM CST. The issue was due to fiber damage between our rack and the telco room.
Mar 13, 10:12 CDT
Update - Hello,

After further investigation on circuit 401469, we believe the issue is coming from the OneNeck data center. We are seeing low light levels coming from the DC and suspect a failing optic or fiber might be the cause. We do not have access to Madison College's equipment onsite. We request that Madison College verify the optic is working correctly, check light levels coming from the optic, and to OTDR the connection from the DC to 222 West Washington Ave to rule out any fiber issues. Please provide an update on your investigations.
Mar 12, 14:55 CDT
Update - Hello,

After further investigation, we believe the issue is coming from the OneNeck data center. We are seeing low light levels coming from the DC and suspect a failing optic or fiber might be the cause. We do not have access to Madison College's equipment onsite. We request that Madison College verify the optic is working correctly, check light levels coming from the optic, and to OTDR the connection from the DC to 222 West Washington Ave. Please provide an update on your investigations.
Mar 11, 15:48 CDT
Update - A member of our engineering team will be dispatching to OTDR for additional information for investigation. Thank you
Mar 11, 14:28 CDT
Update - The fiber provider has determined the spans they run are not impacted by any network event or disturbance. We are currently working with our internal engineering team to investigate the ends of the suspect span.
Mar 11, 13:25 CDT
Update - We continue narrowing down the issue with the fiber provider. They have involved their engineering and are verifying the scope of affected services. They will keep us in the loop and we will share any and all information as we learn more. We continue to monitor and continue communications with the fiber provider as the investigation unfolds. Thank you
Mar 11, 11:51 CDT
Update - We continue investigations, and are contacting the fiber provider for additional investigations and information. We will post any new information and updates to the investigation.
Mar 11, 10:39 CDT
Investigating - Hello. We have been investigating the impairment observed on the secondary connection. We will post as we discover additional information but please reach out if you need anything.
Mar 11, 09:50 CDT
2213447 | Multiple sites down
Resolved - Hello,

At this time we are seeing all services restored.

Please reach out with any questions.

Thank you,
Mar 13, 06:15 CDT
Update - The WiscNet NOC has contacted GLS on your behalf and opened tickets:

Paris J1 School District - Ticket 12010354

Norris Academy - Ticket 12010412

For additional information, please reach out to the GLS NOC at 1.866.558.1920.
Mar 13, 04:59 CDT
Investigating - Hello,

Starting at 3:37 am we observe a loss of connection to our equipment onsite.

At this time we are asking for onsite power and equipment verification.

Please reach out with any questions.

Thank you,
Mar 13, 04:40 CDT
2213426 | Linn J6 School District Site down
Resolved - Hello,

At this time we are seeing all services restored.

Please reach out with any questions.

Thank you,
Mar 13, 04:49 CDT
Update - Hello,

The WiscNet NOC has contacted GLS on your behalf and opened ticket 12010328, for additional information, please reach out to the GLS NOC at 1.866.558.1920.

Thank you,
Mar 13, 03:37 CDT
Investigating - Hello,

Starting at 3:24 am we lost connection to our equipment on site.

At this time we are requesting on site power and equipment verification while we investigate.

Please reach out with any questions.

Thank you,
Mar 13, 03:27 CDT
2213415 | Black Hawk School District site down
Resolved - This incident has been resolved.
Mar 13, 03:36 CDT
Monitoring - Hello,

At this time we are seeing services restored.

We followed up GLS and was informed their provider was preforming some testing on this circuit which took down services.

Please reach out with any questions.

Thank you,
Mar 13, 03:35 CDT
Update - Hello,

The WiscNet NOC has contacted GLS on your behalf and opened ticket 12010164, for additional information, please reach out to the GLS NOC at 1.866.558.1920.

Thank you,
Mar 13, 02:24 CDT
Investigating - Hello,

Starting at 2:05 am we observed a loss of connect to our equipment on site.

At this time we are requesting on site power and equipment verification while we investigate.

Please reach out with any questions.

Thank you,
Mar 13, 02:15 CDT
Mar 12, 2026
Crivitz School District Unreachable | 2213251
Resolved - We observed the site restore by 3:40PM CDT 3/12/2026.

We will continue monitoring as normal.
Mar 12, 17:42 CDT
Monitoring - Hello,

The WiscNet NOC was notified that network outage alarms today are due to electrical work, and the connection will appear offline until approximately late this evening. We will monitor for restoral, please reach out if you have any questions.
Mar 12, 15:34 CDT
Investigating - Hello,

The WiscNet NOC has observed the router become unreachable, please verify power and equipment onsite.
Mar 12, 15:08 CDT
Cesa06 experiencing packet loss | 2213020
Postmortem - Read details
Mar 12, 14:42 CDT
Resolved - This incident has been resolved.
Mar 12, 14:39 CDT
Monitoring - Our monitoring indicates the packet loss observed has ceased. Please reach out if you experience any further issues.
Mar 12, 14:39 CDT
Investigating - The WiscNet NOC has noted the packet loss you observed for Cesa06 starting at around 7:00 AM. Please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.
Mar 12, 09:20 CDT
Mar 11, 2026
Medford School District Down | 2212740
Postmortem - Read details
Mar 11, 17:54 CDT
Resolved - We are seeing this device back up as of 5:25PM. This was confirmed to be a power outage local to the area.
Mar 11, 17:52 CDT
Investigating - The WiscNet NOC has lost access to our device for Medford School District at 3:18 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.
Mar 11, 15:34 CDT
2212401 | Wabeno Area School District Down
Postmortem - Read details
Mar 11, 15:17 CDT
Resolved - Hello,

Our alarms cleared at 11:24 for our onsite device and after investigation we seen flapping in the log indicating the provider port went down.
Mar 11, 15:17 CDT
Update - Hello,

GLS continues to work with their provider on isolating this issue.

We don't have an ETR at this time.

Please reach out with any questions.

Thank you,
Mar 11, 07:00 CDT
Update - Hello,

GLS is still investigating this outage.

We don't have an ETR at this time.

Please reach out with any questions.

Thank you,
Mar 11, 05:44 CDT
Update - Hello,

We are still investigating this issue at this time.

We don't have an ETR.

Please reach out with any questions.

Thank you,
Mar 11, 03:49 CDT
Update - The WiscNet NOC has contacted GLS on your behalf and opened ticket 11986341, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
Mar 11, 01:49 CDT
Investigating - Hello,

Starting at 1:19 am we observed a loss of connection to the device onsite.

At this time we are investigating this issue, while we are investigating can you provide onsite power and equipment verification?

Please reach out with any questions.

Thank you,
Mar 11, 01:41 CDT
Bridges Library System device unreachable | 2212470
Postmortem - Read details
Mar 11, 10:52 CDT
Resolved - This incident has been resolved.
Mar 11, 10:41 CDT
Update - As of 10:22 today, we have observed the connection restore and remain stable. Please reach out if you are experiencing any lingering issues.
Mar 11, 10:41 CDT
Monitoring - We have been informed that this is a result of a known network upgrade. Please reach out if you require any additional assistance, or have any questions or concerns. Thank you
Mar 11, 10:40 CDT
Investigating - The WiscNet NOC has lost access to our device for Bridges Library System on 3/11 at 8:17 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.
Mar 11, 08:33 CDT
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