Identified - The WiscNet NOC has lost access to our device for Boscobel Area School District at 2:05 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0193. 

If you have any additional questions, please contact WiscNet NOC.

Jul 28, 2026 - 14:17 CDT
Identified - Hello,

We are still seeing service as down after the storms from yesterday.

Please verify power to your site and the network equipment.

If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

The TEACH ID for this circuit is 1474.

If you have any additional questions, please contact WiscNet NOC.

Jul 28, 2026 - 13:12 CDT
Identified - Hello,

We are still seeing service as down after the storms from yesterday.

Please verify power to your site and the network equipment.

If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

The TEACH ID for this circuit is 1365.

If you have any additional questions, please contact WiscNet NOC.

Jul 28, 2026 - 13:06 CDT
Update - Hello,

We are still seeing port 4 down on Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. Please let us know if this is known work, if not reach out to 608-442-6761 opt 1 for further assistance.

Thank you,

Jul 28, 2026 - 11:31 CDT
Update - Hello,

We are reaching out for an update on this issue. We are still seeing port 4 down on Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. Please let us know if this is known work, if not reach out to 608-442-6761 opt 1 for further assistance.

Thank you,

Jul 24, 2026 - 14:52 CDT
Investigating - Hello,


We're reaching out as we're seeing the port 4 down on the Oregon School District router, this is labeled r-oregonsd-fes P2P ConnectPlus1. If this is expected please reach out to 608-442-6761 opt 1.

Thank you,

Jul 23, 2026 - 16:41 CDT
Update - Hello, we have opened individual tickets for each site with GLS/TEACH. They believe this may be due to a larger outage in the area and are currently in the process of opening a master ticket. We will continue to provide updates as more information becomes available.
Jul 27, 2026 - 12:58 CDT
Update - The WiscNet NOC has lost access to our device for Cesa 08, Gillett School District, and Wabeno School District at 11:50 AM CST. Please verify power to your site and the network equipment.

We are currently investigating this issue.

Jul 27, 2026 - 12:35 CDT
Investigating - We are currently investigating this issue.
Jul 27, 2026 - 12:15 CDT
Investigating - Hello,

Starting at 2:43 am we observed our onsite equipment for your circuit go down.

At this time we are requesting onsite power and equipment verification.

Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To open a ticket with GLS please contact them at 1.866.558.1920, and use your site ID of 3027.

Thank you,

Jul 27, 2026 - 02:51 CDT
Investigating - We are seeing connection to our equipment at this site flapping at this time. Please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **3027**. If you have any questions please reach out to us.
Jul 26, 2026 - 14:58 CDT
Investigating - The WiscNet NOC has lost access to our device for **Phelps Area School District** at **10:14am CT 7/24**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1318**.

If you have any additional questions, please contact WiscNet NOC.

Jul 24, 2026 - 14:41 CDT
Investigating - Hello,

We've detected an outage on your service starting around 6:55PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761.

Thank you,

Jul 23, 2026 - 19:34 CDT
Village of Allouez Operational
Altra Federal Credit Union Operational
90 days ago
100.0 % uptime
Today
Altoona City Operational
Altoona School District Operational
All Saints Regional Catholic School Operational
90 days ago
100.0 % uptime
Today
Alverno College Operational
Appleton Area School District Operational
Appleton Boys and Girls Club Operational
City of Appleton Operational
Appleton Performing Arts Center Operational
Ashwaubenon School District Operational
Village of Ashwaubenon Operational
Auburndale School District Operational
Aurora University Operational
Augusta School District Operational
Baraboo School District Operational
Barneveld School District Operational
Village of Bellevue Operational
90 days ago
100.0 % uptime
Today
City of Beloit Operational
Beloit College Operational
Beloit School District Operational
Berlin Area School District Operational
Big Foot UHS School District Operational
Versiti Operational
City of Brookfield Operational
Brown County Operational
Brown County 2 Remote Site Operational
Brown County 3 Remote Site Operational
Brown County Jail Operational
Brown County Law Enforcement Operational
Brown County New Eye Operational
Brown County PDCT Operational
Brown County PDCT 2 Operational
Brown County Public Service Commission Operational
Cadott Community School District Operational
Calumet County Operational
Cameron School District Operational
Campbellsport School District Operational
Carroll University Operational
Carthage College Operational
CESA 2 Operational
CESA 3 Operational
CESA 10 Operational
Chetek-Weyerhaeuser School District Operational
Children Hospital and Health System Operational
Chippewa County Operational
Chippewa Valley Technical College Operational
Chippewa Falls Area Unified School District Operational
Clear Lake School District Operational
Clinton Community School District Operational
Cochrane-Fountain City School District Operational
Colfax School District Operational
Cornell School District Operational
Cudahy School District Operational
D C Everest Area School District Operational
Dane County Operational
City of De Pere Operational
De Pere School District Operational
Denmark School District Operational
Discovery World Operational
90 days ago
100.0 % uptime
Today
Door County Operational
Dove Health Care Operational
Dunn County Operational
East Troy Community School District Operational
90 days ago
99.21 % uptime
Today
Eau Claire Area School District Operational
Eau Claire Catholic Schools Operational
City of Eau Claire Operational
Eau Claire County Operational
Edgerton School District Operational
Educators Credit Union Operational
Elk Mound Area School District Operational
Elkhorn Area School District Operational
Fall Creek School District Operational
Family Peace Center Operational
Fond du Lac Band Reservation Operational
90 days ago
100.0 % uptime
Today
City of Fond du Lac Operational
Fond du Lac County Operational
Fond du Lac School District Operational
Fort Atkinson School District Operational
Fox City Performing Arts Center Operational
Fox Valley Lutheran High School Operational
Fox Valley Technical College Operational
City of Franklin Operational
Franklin Public School District Operational
Town of Grand Chute Operational
Grant County Operational
City of Green Bay Operational
Green Bay Area School District Operational
Green Bay Community Church Operational
Green Lake County Operational
Greendale School District Operational
90 days ago
100.0 % uptime
Today
Greendale Village Operational
90 days ago
100.0 % uptime
Today
City of Greenfield Operational
Greenfield School District Operational
Greenwood School District Operational
Gresham School District Operational
Hartford UHS School District Operational
Hartland-Lakeside J3 School District Operational
Hilbert School District Operational
HNR School District-Neosho Operational
HNR School District- Rubicon Operational
Holy Apostles School Operational
Holy Hill Area School District Operational
Howard Village Operational
Howard-Suamico School District Operational
Hudson School District Operational
Inclusa Operational
Independence First Operational
Indianhead Federated Library System Operational
Jackson County Operational
City of Janesville Operational
Janesville School District Operational
90 days ago
100.0 % uptime
Today
Jefferson County Operational
Jefferson School District Operational
Kaukauna Area School District Operational
Kenosha County Operational
Kenosha County Public Library System Operational
Kenosha Unified School District Operational
City of La Crosse Operational
La Crosse Public Library Operational
90 days ago
100.0 % uptime
Today
La Crosse School District Operational
Lac Courte Oreilles Ojibwe University Operational
90 days ago
100.0 % uptime
Today
School District of Ladysmith Operational
Lake Holcombe School District Operational
Lakeland University Operational
Lancaster Community Schools Operational
90 days ago
100.0 % uptime
Today
Lawrence University Operational
Lincoln County Operational
Little Chute Area School District Operational
Village of Little Chute Operational
Lomira School District Operational
Loyal School District Operational
Luther High School Operational
Luxemburg-Casco School District Operational
Madison Area Technical College Operational
City of Madison Operational
Madison Metropolitan School District Operational
Manitowoc Public Utilities Operational
Manitowoc School District Operational
Marathon County Operational
Marcus Center for the Performing Arts Operational
90 days ago
100.0 % uptime
Today
Marinette City Operational
Marinette County Operational
Marinette School District Operational
Marquette University Operational
Marshall School District Operational
City of Marshfield Operational
Marshfield Unified School District Operational
Mayville School District Operational
McDonell Area Catholic School District Operational
McFarland School District Operational
Medical College of Wisconsin Operational
City of Menasha Operational
Menasha Joint School District Operational
Town of Menasha Operational
Menasha Utilities Operational
Menomonie Area School District Operational
Meriter Hospital, Inc. Operational
Messmer Catholic Operational
Mid-State Technical College Operational
Mid-State Technical College - Stevens Point Operational
90 days ago
100.0 % uptime
Today
Mid-Wisconsin Federated Library System Operational
Middleton-Cross Plains Area School District Operational
Milwaukee Area Technical College Operational
Milwaukee Art Museum Operational
City of Milwaukee Operational
Milwaukee Institute of Art and Design Operational
Milwaukee Public Museum Operational
Milwaukee School of Engineering Operational
Mineral Point Unified School District Operational
Mondovi School District Operational
Monona Grove School District Operational
Monroe School District Operational
Montello School District Operational
Moraine Park Technical College Operational
Mosinee School District Operational
Mount Mary University Operational
90 days ago
100.0 % uptime
Today
Muskego City Operational
90 days ago
97.66 % uptime
Today
Muskego-Norway School District Operational
City of Neenah Operational
Neenah Joint School District Operational
Neillsville School District Operational
City of New Berlin Operational
New Berlin School District Operational
Nicolet Area Technical College Operational
Nicolet Federated Library System Operational
North Central Health Care Operational
North Fond du Lac School District Operational
Northeast Wisconsin Technical College Operational
Northern Waters Library Service Operational
Northland College Operational
Northland International University Operational
Northwood Technical College Operational
Oak Creek-Franklin Joint School District Operational
90 days ago
100.0 % uptime
Today
Oconomowoc Area School District Operational
90 days ago
100.0 % uptime
Today
Oconto County Operational
90 days ago
100.0 % uptime
Today
Omro School District Operational
Onalaska School District Operational
Oshkosh Area School District Operational
City of Oshkosh Operational
Osseo-Fairchild School District Operational
Owen-Withee School District Operational
Pabst Theater Organization Operational
90 days ago
100.0 % uptime
Today
Palmyra-Eagle Area School District Operational
PESI Operational
Pier Wisconsin Operational
City of Platteville Operational
Platteville School District Operational
Plover Village Operational
90 days ago
100.0 % uptime
Today
Portage County Operational
Price County Operational
Pulaski Community School District Operational
Rhinelander School District Operational
Rice Lake Area School District Operational
Richmond School District Operational
Ripon Area School District Operational
River Falls School District Operational
Rock County Operational
Rock Prairie Montessori School Operational
90 days ago
100.0 % uptime
Today
Rosendale-Brandon School District Operational
Royal Credit Union Operational
Rubicon J6 School District Operational
Rural Health Care Operational
Sacred Heart Hospital Operational
Sacred Heart Seminary and School of Theology Operational
90 days ago
100.0 % uptime
Today
St. Augustine University Parish Operational
St. Francis Xavier Catholic School Systems Operational
St. Joseph's Hospital Operational
St Mary's Hospital Medical Center Operational
90 days ago
100.0 % uptime
Today
St. Mary's Springs Academy Operational
St. Norbert College Operational
St. Thomas Aquinas Parish School Operational
St. Vincent Hospital Operational
Sevastopol School District Operational
Sheboygan Area School District Operational
City of Sheboygan Operational
Sheboygan County Operational
Shorewood School District Operational
90 days ago
100.0 % uptime
Today
Silver Lake College Operational
Slinger School District Operational
South Central Library System Operational
Southern Door County School District Operational
Southwest Health Center Operational
Southwest Library System Operational
90 days ago
100.0 % uptime
Today
Sparta Area School District Operational
90 days ago
100.0 % uptime
Today
Spencer School District Operational
Spooner Area School District Operational
Spooner Health System Operational
Stanley-Boyd Area School District Operational
Stevens Point Area Public School District Operational
City of Stevens Point Operational
City of Sturgeon Bay Operational
90 days ago
100.0 % uptime
Today
Village of Suamico Operational
City of Superior Operational
SWITCH - Southeastern Wisc Info Tech Exchange Operational
Thorp School District Operational
Tomahawk School District Operational
Trout Lake Operational
Turtle Lake School District Operational
UW-Whitewater Operational
Verona Area School District Operational
Victory Christian Academy Operational
90 days ago
99.25 % uptime
Today
Viterbo University Operational
Washburn County Operational
Watertown Unified School District Operational
City of Watertown Operational
90 days ago
100.0 % uptime
Today
City of Waukesha Operational
Waukesha County Operational
Waukesha County Technical College Operational
Waukesha School District Operational
Waupaca County Operational
Waupun School District Operational
City of Wausau Operational
Wausau School District Operational
Wautoma Area School District Operational
Wauwatosa City Operational
City of West Allis Operational
West Allis-West Milwaukee School District Operational
West De Pere School District Operational
Western Technical College Operational
Westosha Special Ed Operational
Whitefish Bay School District Operational
City of Whitewater Operational
Whitewater Unified School District Operational
Whitnall School District Operational
Winnebago County Operational
Winnebago Lutheran Academy Operational
Winneconne Community School District Operational
Winnefox Library System Operational
WiscNet Headquarters Operational
90 days ago
99.97 % uptime
Today
Wisconsin Center for the Blind and Visually Impaired Operational
90 days ago
100.0 % uptime
Today
Wisconsin Center District Operational
90 days ago
100.0 % uptime
Today
Wisconsin Dells School District Operational
Wisconsin Department of Military Affairs Operational
State of Wisconsin Dept of Public Instruction Operational
Wisconsin Department of Transportation Operational
Wisconsin Economic Development Corporation - Madison Operational
Wisconsin Economic Development Corporation - Milwaukee Operational
Wisconsin Educational Communications Board Operational
State of Wisconsin Investment Board Operational
Wisconsin Lutheran High School Operational
State of Wisconsin Operational
Wisconsin Valley Library Service Operational
Wisconsin Regional Peering Operational
MERIT Network Operational
Pennsylvania State University Operational
SysNet Operational
Indiana Giga POP Operational
Northwestern University Operational
University of Chicago Operational
University of Iowa Operational
University of Illinois Operational
NorthernLights GigaPOP Operational
UW SysNet Operational
Illinois State University Operational
Penn State University Operational
KINBER Operational
MOREnet Operational
Iowa State University Operational
University of Nebraska CSN Operational
University of Nebraska Lincoln Operational
University of Missouri Operational
OneNet Operational
GPN Operational
Transit Share Operational
University of Wisconsin SysNet Operational
University of Iowa Operational
Penn State Operational
University of Minnesota Operational
Indiana University Operational
MERIT Operational
KINBER Operational
Iowa State University Operational
TEACH - Milwaukee Operational
Algoma School District Operational
All Saints Catholic School - Berlin Operational
Arrowhead UHS School District Operational
Bellin College Inc Operational
Bonduel School District Operational
Bowler School District Operational
Waukesha County Federated Library System (Bridges Library System) Operational
Bridges Library System Operational
Brighton #1 School District Operational
Bristol School District #1 Operational
Burlington Area School District Operational
Catholic Memorial High School Operational
CESA 1 Operational
CESA 6 Operational
CESA 7 Operational
Chilton School District Operational
Concordia University Operational
Dodgeland School District Operational
Elcho School District Operational
Elkhart Lake-Glenbeulah School District Operational
Erin School District Operational
Fox Point J2 School District Operational
Freedom Area School District Operational
Geneva J4 School District Operational
Genoa City J2 School District Operational
Gilmanton School District Operational
Grafton School District Operational
Granton Area School District Operational
Grantsburg School District Operational
Hartford J1 School District Operational
Holmen School District Operational
Horicon School District Operational
Hortonville Area School District Operational
Howards Grove School District Operational
Kettle Moraine School District Operational
Kewaunee School District Operational
Kiel Area School District Operational
Kimberly Area School District Operational
Kohler School District Operational
Lac du Flambeau #1 School District Operational
Lake Country School District Operational
Lakeshore Technical College Operational
Lena School District Operational
Linn J6 School District Operational
Living Hope Lutheran School Operational
Good Shepherd Lutheran School Operational
Maple Dale-Indian Hill School District Operational
Marian University of Fond du Lac Operational
Marquette University High School Operational
Medford Area Public School District Operational
Menominee Indian School District Operational
Mequon-Thiensville School District Operational
Merton Community School District Operational
Milton School District Operational
Milwaukee County Federated Library System Operational
Mishicot School District Operational
Monarch Library System Operational
New London School District Operational
Nicolet UHS School District Operational
Northcentral Technical College Operational
Northern Ozaukee School District Operational
Northland Pines School District Operational
Oakfield School District Operational
Outagamie Waupaca Library System Operational
Paris J1 School District Operational
Pewaukee School District Operational
Phillips School District Operational
Pittsville School District Operational
Plymouth Joint School District Operational
Port Washington-Saukville School District Operational
Prairie Lakes Library System Operational
Prairie Farm Public School District Operational
Prentice School District Operational
Racine Lutheran High School Operational
Racine Unified School District Operational
Randall J1 School District Operational
Raymond #14 School District Operational
Reedsville School District Operational
Rib Lake School District Operational
Ripon College Operational
Sacred Heart School of Theology Operational
Salem School District Operational
Sharon J11 School District Operational
Shawano School District Operational
Sheboygan Falls School District Operational
Shoreland Lutheran High School Operational
South Milwaukee School District Operational
Spring Valley School District Operational
St. Catherines High School Operational
St. Mary Catholic Schools Operational
Stone Bank School District Operational
Stoughton Area School District Operational
Sturgeon Bay School District Operational
Swallow School District Operational
Three Lakes School District Operational
Union Grove J1 School District Operational
Union Grove UHS School District Operational
Washington-Caldwell School District Operational
Waterford Graded J1 School District Operational
Waterford UHS School District Operational
Waupaca School District Operational
White Lake School District Operational
Whitefish Bay Dominican High School Operational
Wisconsin Lutheran College Operational
Wisconsin School for the Deaf Operational
Wrightstown Community School District Operational
TEACH - Madison Major Outage
Adams-Friendship Area School District Operational
Albany School District Operational
Almond-Bancroft School District Operational
Antigo Unified School District Operational
Argyle School District Operational
Bangor School District Operational
Barron Area School District Operational
Beecher-Dunbar-Pembine School District Operational
Belleville School District Operational
Belmont Community School District Operational
Benton School District Operational
Birchwood School District Operational
Black Hawk School District Operational
Blackhawk Technical College Operational
Boscobel Area School District Major Outage
Boyceville Community School District Operational
Brillion School District Operational
Cambria-Friesland School District Operational
Cambridge School District Operational
Cassville School District Operational
CESA 4 Operational
CESA 5 Operational
CESA 8 Operational
CESA 9 Operational
Coleman School District Operational
Coman School District Operational
Crivitz School District Operational
Cuba City School District Operational
Darlington Community School District Operational
De Forest Area School District Operational
Deerfield Community School District Operational
Delavan-Darien School District Operational
Dodgeville School District Operational
East Troy School District Operational
Edgar School District Operational
Edgewood High School Operational
Ellsworth Community School District Operational
Elmwood School District Operational
Fall River School District Operational
Flambeau School District Operational
Florence County School District Operational
Frederic School District Operational
Gillett School District Operational
Goodman-Armstrong Creek School District Operational
Green Lake School District Operational
Hayward Community School District Operational
Highland School District Operational
Hurley School District Operational
Hustisford School District Operational
Iola-Scandinavia School District Operational
Iowa-Grant School District Operational
Ithaca School District Operational
Johnson Creek School District Operational
Kewaskum School District Operational
Lac Courte Oreilles Ojibwa Community College Operational
Lake Mills Area School District Operational
Lakeland UHS School District Operational
Laona School District Operational
Lodi School District Operational
Marathon City School District Operational
Marion School District Operational
Markesan School District Operational
Mercer School District Operational
Minocqua J1 School District Operational
Monticello School District Operational
Mukwonago School District Operational
New Glarus School District Operational
Niagara School District Operational
Norris Academy Operational
North Lakeland School District Operational
Northwood School District Operational
Norwalk-Ontario-Wilton School District Operational
Oconto Falls Public School District Operational
Oconto Unified School District Operational
Oregon School District Operational
Osceola School District Operational
Parkview School District Operational
Pecatonica Area School District Operational
Peshtigo School District Operational
Phelps School District Operational
Plum City School District Operational
Port Edwards School District Operational
Portage Community School District Major Outage
Poynette School District Operational
Prairie du Chien Area School District Operational
Prescott School District Operational
Princeton School District Operational
Randolph School District Operational
Rio Community School District Operational
River Ridge School District Operational
River Valley School District Operational
Riverdale School District Operational
Rock Prairie Montessori Operational
Rosholt School District Operational
Sacred Heart of Jesus and Mary School Operational
Saint Croix Central School District Operational
Saint Croix Falls School District Operational
Sauk Prairie School District Major Outage
School District of Wild Rose Operational
Seneca School District Operational
Shell Lake School District Operational
Shiocton School District Operational
Shullsburg School District Operational
Siren School District Operational
Solon Springs School District Operational
Southwest Wisconsin Technical College Operational
Southwestern Wisconsin School District Operational
Stratford School District Operational
Sun Prairie Area School District Operational
Suring Public School District Operational
Tigerton School District Operational
Tomorrow River School District Operational
Tri-County Area School District Operational
Two Rivers Public School District Operational
Wabeno Area School District Operational
Walworth J1 School District Operational
Waterloo School District Operational
Waunakee Community School District Operational
Waupaca School District Operational
Wausaukee School District Operational
Wauzeka-Steuben School District Operational
Webster School District Operational
West Salem School District Operational
Westfield School District Operational
Weyauwega-Fremont School District Operational
Winding Rivers Library System Operational
Wisconsin Center for the Blind and Visually Impaired Operational
Wisconsin Heights School District Operational
Wonewoc-Union Center School District Operational
Woodruff J1 School District Operational
Glendale-River Hills School District Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

2260173 | BOREAS | Fiber Maintenance Aug 4, 2026 00:00-06:00 CDT

A Boreas partner will be performing a fiber maintenance between Minneapolis and AMES.

Anticipated Downtime: Up to the duration of the maintenance event.

Posted on Jul 23, 2026 - 18:18 CDT

2262290 | Provider Fiber Install Aug 4, 2026 00:00-06:00 CDT

Our local provider will be performing a fiber install.

Planned Start: 08/04/2026 12:00AM CDT
Planned End: 08/04/2026 06:00AM CDT

Posted on Jul 23, 2026 - 11:04 CDT

2260669 | Spectrum | OS Upgrade Maintenance Aug 5, 2026 00:00-05:00 CDT

Spectrum will be performing an OS upgrade maintenance in Clintonville, WI.

Anticipated Downtime: 240 minutes

Posted on Jul 16, 2026 - 23:07 CDT

2260173 | BOREAS | Fiber Maintenance Aug 5, 2026 00:00-06:00 CDT

A Boreas partner will be performing a fiber maintenance between Minneapolis and AMES.

Anticipated Downtime: Up to the duration of the maintenance event.

Posted on Jul 23, 2026 - 18:23 CDT

WiscNet r-kettlemoraine-hub device replacement Aug 5, 2026 20:00 - Aug 6, 2026 00:01 CDT

The night of Wednesday August 5th between 8:00pm and 12:01am Central the next day, WiscNet engineers will be replacing our backbone router in Kettle Moraine to improve network performance and resiliency. The entire outage window is reserved for this maintenance, but the actual network downtime may be shorter, or happen more than once during the window. If you have questions about this maintenance, please reach out to support@wiscnet.net or call 608.442.6761 and use option 2 for technical support, M-F 7:45-4:45.
Posted on Jul 24, 2026 - 16:16 CDT

2264914 | Spectrum | Equipment Configuration Maintenance Aug 11, 2026 00:00-06:00 CDT

Spectrum will be performing an equipment configuration maintenance in Multi Market, TX.

Anticipated Downtime: 120 minutes.

Posted on Jul 21, 2026 - 23:04 CDT

2265262 | Spectrum | Equipment Upgrade - Night #1 Aug 11, 2026 00:00-06:00 CDT

Spectrum will be performing an equipment upgrade in Madison, WI.

Anticipated Downtime: 360 minutes

Posted on Jul 23, 2026 - 19:30 CDT

2265262 | Spectrum | Equipment Upgrade - Night #2 Aug 12, 2026 00:00-06:00 CDT

Spectrum will be performing an equipment upgrade in Madison, WI.

Anticipated Downtime: 360 minutes

Posted on Jul 23, 2026 - 19:33 CDT
Jul 28, 2026
Resolved - Hello,

The storms have passed and we will create individual status pages for members that are still down.

Jul 28, 12:48 CDT
Update - Hello,

We are seeing that most of the storms have passed, however there is a considerable amount of damage in some locations.

If you are still down after the weather has passed please reboot your equipment and reach out to the WiscNet NOC if you have any lingering issues for further assistance.

Jul 27, 14:28 CDT
Monitoring - Hello,

We are seeing multiple sites go down throughout the state due to severe weather.

If you are still down after the weather has passed please reboot your equipment and reach out to the WiscNet NOC if you have any lingering issues.

Jul 27, 13:01 CDT
Postmortem - Read details
Jul 28, 11:10 CDT
Resolved - The Wiscnet NOC observed no additional bounces after the service restored. Please let us know if you continue to experience issues at the site.
Jul 28, 11:01 CDT
Monitoring - Hello,

The Wiscnet NOC recieved alarms for the Catholic Memorial High School at 8:35 AM Central, for our device onsite. These alarms cleared at 9:06 AM Central, as we are able to access our onsite device. Please let us know if this brief outage was expected, we will continue to monitor for any additional bounces.

If you have any additional questions, please contact WiscNet NOC.

Thank you,

Jul 28, 09:18 CDT
Identified - Hello,

The Wiscnet NOC recieved alarms for the Catholic Memorial High School at 8:35 AM Central, for our device onsite. These alarms cleared at 9:06 AM Central, as we are able to access our onsite device. Please let us know if this brief outage was expected, we will continue to monitor for any additional bounces.

If you have any additional questions, please contact WiscNet NOC.

Thank you,

Jul 28, 09:16 CDT
Postmortem - Read details
Jul 28, 10:13 CDT
Resolved - Hello,

After our provider dispatched to the site and swapped out their router, we observed alarms clear and the connection facing Wiscnet restored. At this time, we are observing healthy bidirectional traffic pass on this connection.

Jul 28, 09:58 CDT
Identified - Hello,

We are still observing the 2307 circuit for Viterbo University as down. We have reached out to the provider and they are setting up a dispatch to the site to investigate their equipment.

Jul 27, 13:01 CDT
Investigating - Hello,

We are observing circuit 2307 for Viterbo University is down again. We are requesting a restart of the Charter router on-site and let us know if any further assistance is needed.

Jul 26, 13:28 CDT
Postmortem - Read details
Jul 28, 08:57 CDT
Resolved - Hello,

The WiscNet NOC observed alarms clear at 2:25pm on 7/27 and the router is now reachable.

Jul 28, 08:55 CDT
Identified - Hello,

The WiscNet NOC has lost access to our device for Racine Lutheran High School at 11:53am on 7/27/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3062. 

If you have any additional questions, please contact WiscNet NOC.

Jul 27, 12:12 CDT
Jul 27, 2026
Postmortem - Read details
Jul 27, 10:54 CDT
Resolved - This incident has been resolved.
Jul 27, 10:50 CDT
Identified - The WiscNet NOC has lost access to our device for Geneva J4 School District at 10:33 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3026. 

If you have any additional questions, please contact WiscNet NOC.

Jul 27, 10:41 CDT
Postmortem - Read details
Jul 27, 09:41 CDT
Resolved - This incident has been resolved.
Jul 27, 09:38 CDT
Identified - The WiscNet NOC has lost access to our device for Three Lakes School District at 9:03 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1647. 

If you have any additional questions, please contact WiscNet NOC.

Jul 27, 09:10 CDT
Postmortem - Read details
Jul 27, 09:11 CDT
Resolved - Hello,

As of 8:13am 7/27 we are seeing this connection restored.

We will be marking this status page as resolved.

Thank you,

Jul 27, 09:08 CDT
Investigating - Hello,


We're seeing the handoff facing your equipment as down, please reach out to 608-442-6761 opt 1 if this expected.


Thank you,

Jul 26, 21:29 CDT
Postmortem - Read details
Jul 27, 08:46 CDT
Resolved - Hello,

This issue was due to a power outage at the school.

Jul 27, 08:46 CDT
Investigating - We are seeing this site down as of 7:13 AM. Please reach out to GLS for further investigation for this outage. If you have any questions please reach out to us.
Jul 24, 07:25 CDT
Jul 26, 2026
Resolved - Hello,

We observe these restored as of 11:12 PM on 7/25. Feel free to reach out to the WiscNet NOC if you need any further assistance.

Jul 26, 16:01 CDT
Investigating - Hello,


Around 10:00PM we started seeing alerts indicating a mass outage. We reached out and spoke to GLS who are investigating the issue. We will be pushing for hourly updates, however GLS has provided the ticket ID of 12308487, you can reach out at 866-558-1920. If there are questions or concerns please reach out to 608-442-6761.

Thank you,

Jul 25, 22:37 CDT
Resolved - This incident has been resolved.
Jul 26, 13:27 CDT
Update - Hello,

We observed the site restored at 7:32 pm cst. Please reach out with any questions.

Thanks,

Jul 21, 19:47 CDT
Investigating - The WiscNet NOC has lost access to our device for Lakeshore Technical College at July 21 at 6:35 pm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0290
If you have any additional questions, please contact WiscNet NOC.

Jul 21, 19:45 CDT
Jul 25, 2026
Resolved - Hello,


This has been resolved.


Thank you,

Jul 25, 21:41 CDT
Investigating - Hello,


We're seeing the service located at 2322 Alpine Rd, Eau Claire, WI indicating it is hard down.

Thank you,

Jul 25, 21:21 CDT
Postmortem - Read details
Jul 25, 19:59 CDT
Resolved - Hello,


This outage has been resolved, there was a fiber outage that was repaired.

Jul 25, 19:59 CDT
Investigating - Hello,


We're seeing the router associated with the Stoughton Area School District as down. If this is a known event or once power has been confirmed please reach out to 608-442-6761 opt 1.

Thank you,

Jul 25, 16:19 CDT
Jul 24, 2026
Resolved - This incident has been resolved.
Jul 24, 14:37 CDT
Identified - The WiscNet NOC has lost access to our device for **Phelps Area School District** at **10:14am CT 7/24**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1318**. 

If you have any additional questions, please contact WiscNet NOC.

Jul 24, 10:25 CDT
Postmortem - Read details
Jul 24, 14:35 CDT
Resolved - We have been notified this circuit is no longer in use. As such we will be closing it.
Jul 24, 14:35 CDT
Investigating - The WiscNet NOC has observed BGP Neighbor Adjacency Changes on our device for Salem Area School District at 2:10am 7/20. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1471.

If you have any additional questions, please contact WiscNet NOC.

Jul 24, 09:51 CDT
Postmortem - Read details
Jul 24, 13:57 CDT
Resolved - We are have observed access to our device restore at 1:44pm CT 7/24.

We will be closing this status page now.

Jul 24, 13:56 CDT
Identified - The WiscNet NOC has lost access to our device for **Goodman Area School District** at **1:37pm CT 7/24**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **547**. 

If you have any additional questions, please contact WiscNet NOC.

Jul 24, 13:41 CDT
Resolved - This incident has been resolved.
Jul 24, 13:53 CDT
Identified - Hello,

We have observed our device at **Goodman-Armstrong Creek School District** at **1:33pm CT 7/24**.

We have created a status page notifying the school district.

If you have any questions please reach out.

Thank you,

Jul 24, 13:52 CDT
Postmortem - Read details
Jul 24, 13:33 CDT
Resolved - The site restored at 9:37 after our onsite device rebooted.
Jul 24, 13:33 CDT
Update - Hello,

The site restored at 9:37 after our onsite device rebooted.

Jul 24, 13:33 CDT
Investigating - Hello,

Starting at 6:32 am we observed this site go down.

At this time we are requesting onsite power and equipment verification.

Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To get a ticket opened with them please contact them at 1.866.558.1920, and use your site ID of 2415.

Please reach out with any questions.

Thank you,

Jul 24, 06:50 CDT
Postmortem - Read details
Jul 24, 12:42 CDT
Resolved - Hello,

Our device restored at 2:42 AM 7/24, and the logs indicate a loss of traffic from the provider.

Jul 24, 12:41 CDT
Investigating - Hello,

Starting at 7:06 am we observed a loss of connection to our onsite equipment for your circuit.

At this time we are requesting onsite power and equipment verification.

Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To get a ticket opened please contact GLS at 1.866.558.1920 and use your site ID of 34.

Please reach out with any questions.

Thank you,

Jul 24, 07:23 CDT
Postmortem - Read details
Jul 24, 10:08 CDT
Resolved - Hello,

The Wiscnet NOC observed alarms cleared and services restored at 9:25 AM Central.

Jul 24, 10:01 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for Three Lakes School District at 7/24 8:47 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1647

If you have any additional questions, please contact WiscNet NOC.

Jul 24, 09:20 CDT
Resolved - This incident has been resolved.
Jul 24, 09:34 CDT
Investigating - Hello,

We received alarms for the Three Lakes School District at 8:47 AM Central. We have created a status page to notify the district to verify power to the equipment onsite, and reach out to GLS if the issue persists.

Thank you,

Jul 24, 09:31 CDT
Completed - The scheduled maintenance has been completed.
Jul 24, 06:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 00:00 CDT
Scheduled - AT&T will be performing a network maintenance to maintain the integrity of the network.

Anticipated Down: No specified time, but may experience a disruption of service.

Jul 6, 22:25 CDT
Completed - The scheduled maintenance has been completed.
Jul 24, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 00:01 CDT
Scheduled - Spectrum will be performing an equipment configuration maintenance in Multi Market, TX.

Anticipated Downtime: 120 minutes

Jul 6, 22:16 CDT
Resolved - We're seeing this site restore as of 2:34 AM. Please reach out with any questions.
Jul 24, 05:26 CDT
Investigating - The WiscNet NOC has lost access to our device for the Fox Point JS School District at 12:10AM CDT 7/24/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2615.
Jul 24, 00:34 CDT
Jul 23, 2026
Resolved - Hello,

Upon reboot of provider router we are observing services restored.

Feel free to reach out to the WiscNet NOC if further assistance is needed.

Jul 23, 15:32 CDT
Update - Hello,

Our provider is requesting power verification to their on-site equipment for circuit 2307 and a local contact for dispatch as they cannot reach equipment.

Please contact the WiscNet NOC with this information or if you have any questions.

Jul 23, 12:57 CDT
Investigating - Hello,

We are observing circuit 2307 for Viterbo University currently down.

We have reached out to the provider and they cannot reach their device on-site. They are investigating further. In the meantime, let us know if there is any known work for this circuit, and provide the local contact in-case dispatch is needed for on-site repair.

Jul 23, 11:36 CDT
Resolved - Disconnected
Jul 23, 08:56 CDT
Investigating - "The WiscNet NOC were notified of a loss of connection to CESA 10 at 8:09AM 7/23/26. Please verify power to your site and the network equipment.

If you have any additional questions, please contact WiscNet NOC. "

Jul 23, 08:43 CDT
Resolved - Hello,

Starting at 4:07 am our connection to the portage school district equipment was lost.

At this time we are requesting onsite power and equipment verification.

Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To open a ticket with GLS they can be contacted at 1.866.558.1920, and your site ID is 2725

Please reach out with any questions.

Thank you,

Hello,

At this time we are seeing the site restored. If you have any further questions, please reach out.

Thank you,

Jul 23, 07:10 CDT
Resolved - This incident has been resolved.
Jul 23, 07:10 CDT
Investigating - Hello,

Starting at 4:07 am our connection to the portage school district equipment was lost.

At this time we are requesting onsite power and equipment verification.

Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To open a ticket with GLS they can be contacted at 1.866.558.1920, and your site ID is 2725

Please reach out with any questions.

Thank you,

Jul 23, 04:19 CDT
Completed - The scheduled maintenance has been completed.
Jul 23, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 22:00 CDT
Scheduled - WiscNet will be performing an Emergency Router Reboot in Green Bay, WI. This is due to an unanticipated issue with a line card.
Anticipated Downtime: 15 minutes

Jul 22, 13:55 CDT
Jul 22, 2026
Resolved - Hello,

We are seeing this site as back up again. We will be closing this incident and continue to monitor this site as usual.

Jul 22, 23:33 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for East Troy Community School District at 7/22 12 PM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3188.

If you have any additional questions, please contact WiscNet NOC.

Jul 22, 12:33 CDT
Postmortem - Read details
Jul 22, 15:42 CDT
Resolved - Hello,

We will be closing out the status page. Please let us know if you have any questions.

Kind regards,

Jul 22, 15:39 CDT
Update - We are continuing to work on a fix for this issue.
Jul 22, 15:39 CDT
Update - Hello,

All our devices restored after the fiber splicing at 2:28 PM 7/22. We still observe the handoff port facing Tigerton School District down, and we will be investigating that further.

Jul 22, 15:19 CDT
Update - Hello,

The provider NOC has found a major cut in Shawano Wisconsin, and crews are onsite working on service restoration.

Jul 22, 13:56 CDT
Identified - Hello,

Wiscnet Support team has worked with the provider and determined their is an known outage in the area. Currently our escalated contact is reaching out to the transport provider director to get more information on the outage.

Jul 22, 08:41 CDT
Update - Hello,

We have escalated the ticket with our Wisc Net team to get a response from the provider. Teach/GLS has also requested the affected customers in the region to reach out to create tickets. Please reach out to GLS Support for 24x7/outages/incidents at 866-558-192.

Below is the list of Affected School Name -> GLS/TEACH ID

Bowler School District -> 199
Shawano School District -> 2481
Tigerton School District -> 1649
Marion School District -> 944

Kind regards,

Jul 21, 14:03 CDT
Investigating - Hello,

We are seeing multiple sites come into alarm at 1:22 CST and are investigating further. We are reaching out to our provider for further investigation.

Jul 21, 13:44 CDT
Postmortem - Read details
Jul 22, 08:06 CDT
Resolved - This incident has been resolved.
Jul 22, 08:01 CDT
Investigating - Hello,

Starting at 4:21 am we observed this site go down.

At this time we are requesting onsite power and equipment verification.

Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To open a ticket with GLS they can be contacted at 1.866.558.1920, and your site ID is 1365

Please reach out with any questions.

Thank you,

Jul 22, 04:33 CDT
Jul 21, 2026
Resolved - This issue has been resolved by rebooting the equipment onsite.
Jul 21, 15:55 CDT
Investigating - Thank you for reaching out to the WiscNet NOC regarding the slow speeds you are experiencing. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3200.
Jul 21, 07:15 CDT
Postmortem - Read details
Jul 22, 15:16 CDT
Resolved - Hello,

The WiscNet NOC observed the BGP Neighbor Adjacency Changes alarms clear for the Salem Area School District.

Jul 21, 14:44 CDT
Investigating - The WiscNet NOC has observed BGP Neighbor Adjacency Changes on our device for Salem Area School District at 2:10am 7/20. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1471.

If you have any additional questions, please contact WiscNet NOC.

Jul 20, 08:42 CDT
Completed - This activity has been cancelled.
Jul 21, 14:27 CDT
Update - Spectrum will be performing an equipment configuration maintenance in Multi Market, TX.

Anticipated Downtime: 120 minutes

Planned Start07/23/2026 12:00AM CDT
Planned End07/23/2026 06:00AM CDT

Jul 20, 13:59 CDT
Scheduled - Spectrum will be performing an equipment configuration maintenance in Multi Market, TX.

Anticipated Downtime: 120 minutes

Jul 6, 22:07 CDT
Postmortem - Read details
Jul 21, 13:21 CDT
Resolved - Hello,

The WiscNet NOC observed traffic resume to the Stoughton Area School District at 1:10pm CT today.

We will now be closing out this status page.

Thank you,

Jul 21, 13:20 CDT
Monitoring - Hello,

The WiscNet NOC has observed alarms indicating a loss of signal to the site manged equipment at the Stoughton Area School District as of 3:10AM CDT 7/21/2026. This is affecting WiscNet Circuit ID 400636.

We request that you verify power to the site and equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1594.

Thank you

Jul 21, 12:37 CDT
Investigating - Hello,

The WiscNet NOC has observed alarms indicating a loss of signal to the equipment at the Stoughton Area School District as of 3:10AM CDT 7/21/2026. We request that you verify power to the site and equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1594.

Thank you

Jul 21, 03:24 CDT
Completed - This activity has been cancelled.
Jul 21, 12:55 CDT
Update - Spectrum will be performing an equipment maintenance in multiple locations in Texas.

Anticipated Downtime: 180 minute

Planned Start07/22/2026 12:00AM CDT
Planned End07/22/2026 06:00AM CDT

Jul 20, 13:25 CDT
Scheduled - Spectrum will be performing an equipment maintenance in multiple locations in Texas.

Anticipated Downtime: 180 minutes.

Jul 6, 21:08 CDT
Postmortem - Read details
Jul 21, 12:53 CDT
Resolved - We have observed the Mercer School District Device (400557) reboot onsite. The site went down at 12:13 PM and restored at 12:24 PM.

Logs indicated the device was rebooted and the startup config loaded. Currently we are observing bi-directional traffic. This is the second time the device onsite has lost connection today.

From 10:55 AM to 11:07 AM the device sensors alarms and cleared before investigation. We recommend checking the power cable onsite, and validating network cabling. Please reach out to GLS at

If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2415.

Jul 21, 12:44 CDT
Postmortem - Read details
Jul 21, 11:18 CDT
Resolved - This incident has been resolved.
Jul 21, 11:14 CDT
Identified - The WiscNet NOC has lost access to our device for Mercer School District at 10:55 AM CST on 7/21/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1007. 

If you have any additional questions, please contact WiscNet NOC.

Jul 21, 11:06 CDT
Postmortem - Read details
Jul 21, 10:07 CDT
Resolved - Our fiber provider was able to resolve this issue. Services restored at 9:04 AM CST.
Jul 21, 10:01 CDT
Update - Our provider reports that circuits remain down after the scheduled fiber maintenance and are investigating further.
Jul 21, 08:02 CDT
Investigating - We are currently investigating an outage impacting multiple sites at this time. We will update as we learn more.

Thank you

Jul 21, 07:32 CDT
Postmortem - Read details
Jul 21, 10:08 CDT
Resolved - Hello,

Our LMP is stating that all services have been restored as of 9:48 AM CST on 7/21/2026

Thank You,

Jul 21, 09:57 CDT
Update - Our provider reports that circuits remain down after the scheduled fiber maintenance and are investigating further.
Jul 21, 08:02 CDT
Investigating - Hello,

Following the maintenance event in ticket #2260190 we are still observing your circuit 401504 as down.

At this time we are working with our provider to restore the circuit as soon as possible.

Please reach out with any questions.

Thank you,

Jul 21, 03:55 CDT
Completed - The scheduled maintenance has been completed.
Jul 21, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 18:00 CDT
Scheduled - Our local provider will be performing a fiber maintenance that will be service affecting.

Start Time: 7/20/2026 8:00 PM
End Time: 7/21/2026 2:00 AM

Jul 20, 14:12 CDT
Jul 20, 2026
Postmortem - Read details
Jul 20, 13:38 CDT
Resolved - This incident has been resolved.
Jul 20, 13:36 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for Hartland-Lakeside J3 School District at 12:06 PM CST. Please verify power to your site and the network equipment.

If you have any additional questions, please contact WiscNet NOC.

Thank you,

Jul 20, 13:09 CDT
Postmortem - Read details
Jul 20, 13:30 CDT
Resolved - This incident has been resolved.
Jul 20, 13:27 CDT
Update - The WiscNet NOC has lost access to our device for Catholic Memorial High School at 11:24 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1962.

If you have any additional questions, please contact WiscNet NOC.

Jul 20, 11:56 CDT
Investigating - We are currently investigating this issue.
Jul 20, 11:56 CDT
Identified - The WiscNet NOC has lost access to our device for Catholic Memorial High School at 11:24 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1962. 

If you have any additional questions, please contact WiscNet NOC.

Jul 20, 11:51 CDT
Resolved - This incident has been resolved.
Jul 20, 13:07 CDT
Identified - Hello,

The WiscNet NOC has lost access to our device for Hartland-Lakeside J3 School District at 12:06 PM CST. Please verify power to your site and the network equipment.

If you have any additional questions, please contact WiscNet NOC.

Thank you,

Jul 20, 12:19 CDT
Postmortem - Read details
Jul 20, 08:27 CDT
Resolved - Hello,

The WiscNet NOC observed alarms clear and access to our device restored at 9:40am on 7/17.

Jul 20, 08:25 CDT
Identified - The WiscNet NOC has lost access to our device for Waterford Public Libary at 7:19 AM on 7/17/2026 . Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2415.

If you have any additional questions, please contact WiscNet NOC

Jul 17, 08:40 CDT
Jul 19, 2026
Postmortem - Read details
Jul 19, 04:34 CDT
Resolved - This incident has been resolved.
Jul 19, 04:34 CDT
Investigating - The WiscNet NOC has lost access to our device for Medford School District at 07/16/26 at 3:37 pm Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0982.
Jul 16, 16:24 CDT
Jul 18, 2026
Postmortem - Read details
Jul 18, 16:09 CDT
Resolved - This incident has been resolved.
Jul 18, 16:09 CDT
Investigating - The WiscNet NOC has observed alarms indicating a loss of connection to our device at Fall River School District at 07/18/26 at 5:58AM CDT. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 467.
Jul 18, 06:29 CDT
Jul 17, 2026
Jul 16, 2026
Completed - Impactful maintenance has concluded, we'll be analyzing results tomorrow.
Jul 16, 21:04 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 20:00 CDT
Scheduled - WiscNet personnel will be checking fiber with an OTDR unit, for Monona Grove SD's circuit at 8:00pm Central this Thursday, July 16th. We anticipate the circuit will be down for no more than 45 minutes during the maintenance window, but the full window is reserved in case of any issues.
Jul 13, 13:27 CDT
Postmortem - Read details
Jul 16, 13:25 CDT
Resolved - Hello,

At 1:04pm CT we have regained access to our device at Freedom Area School District.

We will be closing the status page.

Thank you,

Jul 16, 13:25 CDT
Identified - The WiscNet NOC has lost access to our device for **Freedom School District** at **07/16 7:54am CT**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **519**. 

If you have any additional questions, please contact WiscNet NOC.

Jul 16, 08:13 CDT
Postmortem - Read details
Jul 16, 13:27 CDT
Resolved - This incident has been resolved.
Jul 16, 13:02 CDT
Investigating - Hello,

Starting at 7:05 am we observed a loss of connection to our onsite equipment for your circuit.

At this time we are requesting onsite power and equipment verification.

Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To get a ticket opened GLS can be contacted at 866-558-1920, and use your site ID of 2415.

Please reach out with any questions.

Thank you,

Jul 16, 07:19 CDT
Postmortem - Read details
Jul 16, 15:17 CDT
Resolved - We are seeing circuit 400265 for the City of Madison as back up at 10:25 AM today. The issue was discovered to be a bad optic.
Jul 16, 10:33 CDT
Update - The tech onsite discovered a bad fiber. A splicer is en router to test and fix the bad fiber with an ETA around 1 hour.
Jul 16, 09:43 CDT
Update - We are still seeing the City of Madison as down, circuit 400265. After further investigation, this outage was discovered to be due to construction. A tech is en route to the site for further investigation. They have an ETA around 15 minutes.
Jul 16, 09:11 CDT
Update - Hello,

We continue to observed 1 circuit down after the maintenance.

We are currently working with our provider to investigate and restore the circuit.

Please reach out with any questions.

Thank you,

Jul 16, 06:29 CDT
Update - Hello,

At this time we have seen most of the alarms cleared and services restored.

We will reach out after 6 to confirm the maintenances status.

Thank you,

Jul 16, 05:32 CDT
Identified - Hello,

Around 10:30PM WiscNet observed alerts indicating a widespread outage, after investigation this is a maintenance event on one of WiscNet's partner's network. This work is scheduled to end at 6:00AM.

Jul 15, 23:07 CDT
Resolved - This incident has been resolved.
Jul 16, 07:40 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for Belmont School Distract at 7/16, 0233 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 146.

If you have any additional questions, please contact WiscNet NOC


Thank you,

Jul 16, 02:51 CDT
Jul 15, 2026
Postmortem - Read details
Jul 15, 12:02 CDT
Resolved - Hello,

The Wiscnet NOC observed alarms clear and services restore at 9:22 AM Central.

Jul 15, 11:52 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for Barron Area School District at 7/15, 8:29 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 121.
 
If you have any additional questions, please contact WiscNet NOC.

Jul 15, 08:54 CDT
Resolved - This incident has been resolved.
Jul 15, 08:54 CDT
Update - Hello,

We observed restored as of 7:43 AM. Device logs indicate on-site power issues.

Feel free to reach out to the WiscNet NOC if you hae any questions.

Jul 15, 08:54 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for Port Edwards School District at 7/15, 0658 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1347.

If you have any additional questions, please contact WiscNet NOC


Thank you,

Jul 15, 07:19 CDT
Resolved - This incident has been resolved.
Jul 15, 07:20 CDT
Investigating - Starting at 0039 Wiscnet observed alarms indicating a loss of connection to our devices. While we investigate, please verify all power and layer 1 connectivity and open a case with GLS by contacting their 24x7 NOC at 1-866-558-1920
Jul 15, 01:16 CDT
Completed - The scheduled maintenance has been completed.
Jul 15, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 00:00 CDT
Scheduled - Spectrum will be performing a fiber relocation maintenance in Madison, WI.

Anticipated Downtime: 359 minutes

Jul 14, 20:46 CDT
Jul 14, 2026
Postmortem - Read details
Jul 14, 21:00 CDT
Resolved - Hello,

We saw this site go down at 2:47 pm cst it came back up at 3:08 pm cst, but bounced several times, it became stable at 4:16pm cst; We are currently seeing it stable now. Please reach out to us if you have any questions.

Thanks,

Jul 14, 20:55 CDT
Postmortem - Read details
Jul 14, 14:59 CDT
Resolved - The WiscNet NOC has observed connection restored at 2:03pm CT on 7/14.

Our device observed the link facing the school district have lower then expected network traffic.

Jul 14, 14:59 CDT
Identified - The WiscNet NOC has lost access to our device for **Milton School District** at **12:48pm CT**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **3230**. 

If you have any additional questions, please contact WiscNet NOC.

Jul 14, 13:09 CDT
Postmortem - Read details
Jul 14, 12:51 CDT
Resolved - The WiscNet NOC has observed connection restored at 12:19am CT on 7/14.

Our device observed the link facing GLS bounce.

Jul 14, 12:50 CDT
Identified - The WiscNet NOC has lost access to our device for **KielSD** at **7/14 10:59am CT**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **772.** 

If you have any additional questions, please contact WiscNet NOC.

Jul 14, 11:12 CDT
Postmortem - Read details
Jul 14, 10:51 CDT
Resolved - This incident has been resolved.
Jul 14, 10:50 CDT
Identified - Hello,

Upon further review, we have found that this site is on the list of turn downs.

Jul 14, 10:48 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for Dodgeville School District at 7/13,1139 PM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1174.

If you have any additional questions, please contact WiscNet NOC


Thank you,

Jul 14, 00:14 CDT
Postmortem - Read details
Jul 14, 09:36 CDT
Resolved - Hello,

The WiscNet NOC observed all alarms clear at 8:07am. Please reach out if you have any questions.

Jul 14, 09:33 CDT
Identified - Hello,

At 7:29am, the WiscNet NOC observed alarms for Lake Mills School District and we observe the handoff port on our device onsite is down. Please verify power to your site and the netework equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact the WiscNet NOC.

Jul 14, 08:11 CDT