Update - Greetings,

We are continuing to follow up with our partner provider for updates on this issue. We will share any new updates as they become available.

Thank you,

Jan 16, 2025 - 12:05 CST
Update - We have relayed the access information to our partner provider and will provide any further updates as they become available.
Jan 16, 2025 - 10:39 CST
Update - Greetings,

Can you confirm the address or addresses of the service event? The NOC are working with our partner to isolate the location of the fault and need to know if there are other building or campuses that are impacted. Please reply to the NOC with the requested information.

Thank you,

Jan 16, 2025 - 10:07 CST
Update - Greetings,

The NOC is continuing to work with local provider for further Investigation. Additional updates will be provided as soon as we have more details. Thank you!

Jan 16, 2025 - 09:55 CST
Investigating - We are aware of an outage impacting Milwaukee Area Technical College. The local provider has been engaged for further investigation, we will be following up with them for updates.
Jan 16, 2025 - 08:52 CST
Identified - It has been confirmed that there was a Windstream fiber cut that carries Frontier Communication traffic. No ETA yet on repair time.
Jan 13, 2025 - 15:26 CST
Investigating - WiscNet has identified that there has been an outage and is currently working with our carrier partners to identify the cause. Once the cause has been identified, we will work to get an accurate ETA on recovery.

If you have any questions or insight into this issue, please reach out:

WiscNet Support

Phone: 608-442-6761 ext. 2
Email: support@wiscnet.net
Hours: 7:45 AM - 4:45 PM M-F


For after hours support, please reach out to the WiscNet NOC:

WiscNet NOC

Phone: 608-442-6761 ext. 1
Email: noc@wiscnet.net
Hours: 24x7

Jan 13, 2025 - 14:31 CST
Abbotsford School District Operational
Adams-Friendship Area School District Operational
Albany School District Operational
Algoma School District Operational
All Saints Catholic School - Berlin Operational
Village of Allouez Operational
Almond-Bancroft School District Operational
Altra Federal Credit Union Operational
90 days ago
100.0 % uptime
Today
Altoona City Operational
Altoona School District Operational
Alverno College Operational
Antigo Unified School District Operational
Appleton Area School District Operational
Appleton Boys and Girls Club Operational
City of Appleton Operational
Appleton Performing Arts Center Operational
Argyle School District Operational
Arrowhead UHS School District Operational
Ashwaubenon School District Operational
Village of Ashwaubenon Operational
Auburndale School District Operational
Aurora University Operational
Augusta School District Operational
Bangor School District Operational
Baraboo School District Operational
Barneveld School District Operational
Barron Area School District Operational
Beecher-Dunbar-Pembine School District Operational
Belleville School District Operational
Village of Bellevue Operational
90 days ago
100.0 % uptime
Today
Bellin College Inc Operational
Belmont Community School District Operational
City of Beloit Operational
Beloit College Operational
Beloit School District Operational
Benton School District Operational
Berlin Area School District Operational
Big Foot UHS School District Operational
Birchwood School District Operational
Black Hawk School District Operational
Blackhawk Technical College Operational
BloodCenter of Wisconsin Operational
Bonduel School District Operational
Boscobel Area School District Operational
Bowler School District Operational
Boyceville Community School District Operational
Brighton #1 School District Operational
Brillion School District Operational
Bristol School District #1 Operational
City of Brookfield Operational
Brown County Operational
Brown County 2 Remote Site Operational
Brown County 3 Remote Site Operational
Brown County Jail Operational
Brown County Law Enforcement Operational
Brown County New Eye Operational
Brown County PDCT Operational
Brown County PDCT 2 Operational
Brown County Public Service Commission Operational
Burlington Area School District Operational
Cadott Community School District Operational
Calumet County Operational
Cambria-Friesland School District Operational
Cambridge School District Operational
Cameron School District Operational
Campbellsport School District Operational
Carroll University Operational
Carthage College Operational
Cassville School District Operational
Catholic Memorial High School Operational
CESA 1 Operational
CESA 2 Operational
CESA 3 Operational
CESA 4 Operational
CESA 5 Operational
CESA 6 Operational
CESA 7 Operational
CESA 8 Operational
CESA 9 Operational
CESA 10 - Chippewa Falls Operational
CESA 10 - Madison Operational
Chetek-Weyerhaeuser School District Operational
Children Hospital and Health System Operational
Chilton School District Operational
Chippewa County Operational
Chippewa Valley Technical College Operational
Chippewa Falls Area Unified School District Operational
Clear Lake School District Operational
Clinton Community School District Operational
Cochrane-Fountain City School District Operational
Colby School District Operational
Coleman School District Operational
Colfax School District Operational
Concordia University Operational
Cornell School District Operational
Crivitz School District Operational
Cuba City School District Operational
Cudahy School District Operational
D C Everest Area School District Operational
Dane County Operational
Darlington Community School District Operational
Deerfield Community School District Operational
De Forest Area School District Operational
City of De Pere Operational
De Pere School District Operational
Delavan-Darien School District Operational
Denmark School District Operational
Dodgeland School District Operational
Dodgeville School District Operational
Door County Operational
Dove Health Care Operational
Dunn County Operational
East Troy School District Operational
Eastern Shores Library System - Monarch Library System Operational
Eau Claire Area School District Operational
Eau Claire Catholic Schools Operational
City of Eau Claire Operational
Eau Claire County Operational
Edgar School District Operational
Edgerton School District Operational
Edgewood High School Operational
Educators Credit Union Operational
Elcho School District Operational
Elk Mound Area School District Operational
Elkhart Lake-Glenbeulah School District Operational
Elkhorn Area School District Operational
Ellsworth Community School District Operational
Elmbrook School District Operational
Elmwood School District Operational
Erin School District Operational
Fall Creek School District Operational
Fall River School District Operational
Family Peace Center Operational
Flambeau School District Operational
Florence County School District Operational
Fond du Lac Band Reservation Operational
90 days ago
100.0 % uptime
Today
City of Fond du Lac Operational
Fond du Lac County Operational
Fond du Lac School District Operational
Fontana J8 School District Operational
Fort Atkinson School District Operational
Fox City Performing Arts Center Operational
Fox Point J2 School District Operational
Fox Valley Lutheran High School Operational
Fox Valley Technical College Operational
City of Franklin Operational
Franklin Public School District Operational
Frederic School District Operational
Freedom Area School District Operational
Geneva J4 School District Operational
General Mitchell International Airport Operational
Genoa City J2 School District Operational
Germantown School District Operational
Gillett School District Operational
Gilmanton School District Operational
Glenwood City School District Operational
Good Shepherd Lutheran School Operational
Goodman-Armstrong Creek School District Operational
Grafton School District Operational
Town of Grand Chute Operational
Granton Area School District Operational
Grantsburg School District Operational
City of Green Bay Operational
Green Bay Area School District Operational
Green Bay Community Church ? Operational
Green Lake County Operational
Green Lake School District Operational
City of Greenfield Operational
Greenfield School District Operational
Greenwood School District Operational
Gresham School District Operational
Hartford J1 School District Operational
Hartford UHS School District Operational
Hartland-Lakeside J3 School District Operational
Hayward Community School District Operational
Highland School District Operational
Hilbert School District Operational
HNR School District-Neosho Operational
HNR School District- Rubicon Operational
Holmen School District Operational
Holy Apostles School Operational
Holy Hill Area School District Operational
Horicon School District Operational
Howard Village Operational
Hortonville Area School District Operational
Howard-Suamico School District Operational
Howards Grove School District Operational
Hudson School District Operational
Hurley School District Operational
Hustisford School District Operational
Inclusa Operational
Independence First Operational
Indianhead Federated Library System Operational
Iola-Scandinavia School District Operational
Iowa-Grant School District Operational
Ithaca School District Operational
Jackson County Operational
City of Janesville Operational
Janesville School District Operational
90 days ago
100.0 % uptime
Today
Jefferson County Operational
Jefferson School District Operational
Johnson Creek Elementary Operational
Johnson Creek School District Operational
Kaukauna Area School District Operational
Kenosha County Operational
Kenosha County Public Library System Operational
Kenosha Unified School District Operational
Kettle Moraine School District Operational
Kewaskum School District Operational
Kewaunee School District Operational
Kiel Area School District Operational
Kimberly Area School District Operational
Kohler School District Operational
City of La Crosse Operational
La Crosse School District Operational
Lac Courte Oreilles Ojibwa Community College Operational
Lac du Flambeau #1 School District Operational
School District of Ladysmith Operational
Lake Country School District Operational
Lake Holcombe School District Operational
Lake Mills Area School District Operational
Lakeland College Operational
Lakeland UHS School District Operational
Lakeshore Technical College Operational
Lakeshores Library System Operational
Lancaster Community Schools Operational
90 days ago
100.0 % uptime
Today
Laona School District Operational
Lawrence University Operational
Lena School District Operational
Lincoln County Operational
Linn J6 School District Operational
Little Chute Area School District Operational
Village of Little Chute Operational
Living Hope Lutheran School Operational
Lodi School District Operational
Lomira School District Operational
Loyal School District Operational
Luther High School Operational
Luxemburg-Casco School District Operational
Madison Area Technical College Operational
City of Madison ? Operational
Madison Metropolitan School District Operational
Manawa School District Operational
Manitowoc Public Utilities Operational
Manitowoc School District Operational
Maple Dale-Indian Hill School District Operational
Marathon City School District Operational
Marathon County Operational
Marian University of Fond du Lac Operational
Marinette City Operational
Marinette County Operational
Marinette School District Operational
Marion School District Operational
Markesan School District Operational
Marquette University Operational
Marquette University High School Operational
Marshall School District Operational
City of Marshfield Operational
Marshfield Unified School District Operational
Mayville School District Operational
McDonell Area Catholic School District Operational
McFarland School District Operational
Medford Area Public School District Operational
Medical College of Wisconsin Operational
City of Menasha Operational
Menasha Joint School District Operational
Town of Menasha Operational
Menasha Utilities Operational
Menominee Indian School District Operational
Menomonie Area School District Operational
Mequon-Thiensville School District Operational
Mercer School District Operational
Meriter Hospital, Inc. Operational
Merton Community School District Operational
Messmer Catholic Operational
Mid-State Technical College Operational
Mid-State Technical College - Stevens Point Operational
90 days ago
100.0 % uptime
Today
Mid-Wisconsin Federated Library System Operational
Middleton-Cross Plains Area School District Operational
Milton School District Operational
Milwaukee Area Technical College Major Outage
Milwaukee Art Museum Operational
Milwaukee City Housing Authority Operational
City of Milwaukee Operational
Milwaukee County Federated Library System Operational
Milwaukee Institute of Art and Design Operational
Milwaukee Public Museum Operational
Milwaukee School of Engineering Operational
Mineral Point Unified School District Operational
Minocqua J1 School District Operational
Mishicot School District Operational
Mondovi School District Operational
Monona Grove School District Operational
Monroe School District Operational
Montello School District Operational
Monticello School District Operational
Moraine Park Technical College Operational
Mosinee School District Operational
Mukwonago School District Operational
Muskego-Norway School District Operational
Necedah Area School District Operational
City of Neenah Operational
Neenah Joint School District Operational
Neillsville School District Operational
City of New Berlin Operational
New Berlin School District Operational
New Glarus School District Operational
New London School District Operational
Niagara School District Operational
Nicolet Area Technical College Operational
Nicolet Federated Library System Operational
Nicolet UHS School District Operational
Norris Academy Operational
North Central Health Care Operational
North Fond du Lac School District Operational
North Lakeland School District Operational
Northcentral Technical College Operational
Northeast Wisconsin Technical College Operational
Northern Ozaukee School District Operational
Northern Waters Library Service Operational
Northland College Operational
Northland International University Operational
Northland Pines School District Operational
Northwood School District Operational
Norwalk-Ontario-Wilton School District Operational
Oconomowoc Area School District Operational
90 days ago
100.0 % uptime
Today
Oconto County Operational
90 days ago
100.0 % uptime
Today
Oconto Falls Public School District Operational
Oconto Unified School District Operational
Omro School District Operational
Oregon School District Operational
Osceola School District Operational
Oshkosh Area School District Operational
City of Oshkosh Operational
Osseo-Fairchild School District Operational
Outagamie Waupaca Library System Operational
Owen-Withee School District Operational
Pabst Theater Organization Operational
90 days ago
100.0 % uptime
Today
Palmyra-Eagle Area School District Operational
Parkview School District Operational
Paris J1 School District Operational
Pecatonica Area School District Operational
Peshtigo School District Operational
PESI Operational
Pewaukee School District Operational
Phelps School District Operational
Phillips School District Operational
Pier Wisconsin Operational
Pittsville School District Operational
City of Platteville Operational
Platteville School District Operational
Plum City School District Operational
Plymouth Joint School District Operational
Port Edwards School District Operational
Port Washington-Saukville School District Operational
Portage Community School District Operational
Portage County Operational
Poynette School District Operational
Prairie du Chien Area School District Operational
Prairie Farm Public School District Operational
Prentice School District Operational
Prescott School District Operational
Price County Operational
Princeton School District Operational
Pulaski Community School District Operational
Racine Lutheran High School Operational
Racine Unified School District Operational
Randall J1 School District Operational
Randolph School District Operational
Raymond #14 School District Operational
Reedsville School District Operational
Rhinelander School District Operational
Rib Lake School District Operational
Rice Lake Area School District Operational
Richmond School District Operational
Rio Community School District Operational
Ripon Area School District Operational
Ripon College Operational
River Falls School District Operational
River Ridge School District Operational
River Valley School District Operational
Riverdale School District Operational
Rock County Operational
Rock Prairie Montessori Operational
Rosendale-Brandon School District Operational
Rosholt School District Operational
Royal Credit Union Operational
Rubicon J6 School District Operational
Rural Health Care Operational
Sacred Heart Hospital Operational
Sacred Heart of Jesus and Mary School Operational
Sacred Heart School of Theology Operational
St. Augustine University Parish Operational
St. Catherines High School Operational
Saint Croix Central School District Operational
Saint Croix Falls School District Operational
St. Francis Xavier Catholic School Systems Operational
St. Joseph's Hospital Operational
St. Mary Catholic Schools Operational
St Mary's Hospital Medical Center Operational
90 days ago
100.0 % uptime
Today
St. Mary's Springs Academy Operational
St. Norbert College Operational
St. Thomas Aquinas Parish School Operational
St. Vincent Hospital Operational
Salem School District Operational
Sauk Prairie School District Operational
Seneca School District Operational
Sevastopol School District Operational
Sharon J11 School District Operational
Shawano School District Operational
Sheboygan Area School District Operational
City of Sheboygan Operational
Sheboygan County Operational
Sheboygan Falls School District Operational
Shell Lake School District Operational
Shiocton School District Operational
Shoreland Lutheran High School Operational
Shullsburg School District Operational
Silver Lake College Operational
Siren School District Operational
Slinger School District Operational
Solon Springs School District Operational
South Central Library System Operational
Southern Door County School District Operational
Southwest Health Center Operational
Southwest Library System Operational
Southwest Wisconsin Technical College Operational
Southwestern Wisconsin School District Operational
Sparta Area School District Operational
90 days ago
100.0 % uptime
Today
Spencer School District Operational
Spooner Area School District Operational
Spooner Health System Operational
Spring Valley School District Operational
Stanley-Boyd Area School District Operational
Stevens Point Area Public School District Operational
City of Stevens Point Operational
Stone Bank School District Operational
Stoughton Area School District Operational
Stratford School District Operational
Sturgeon Bay School District Operational
City of Sturgeon Bay Operational
90 days ago
100.0 % uptime
Today
Village of Suamico Operational
Sun Prairie Area School District Operational
City of Superior Operational
Suring Public School District Operational
Swallow School District Operational
SWITCH - Southeastern Wisc Info Tech Exchange Operational
Thorp School District Operational
Three Lakes School District Operational
Tigerton School District Operational
Tomahawk School District Operational
Tomorrow River School District Operational
Tri-County Area School District Operational
Trout Lake Operational
Turtle Lake School District Operational
Two Rivers Public School District Operational
Union Grove J1 School District Operational
Union Grove UHS School District Operational
UW-Whitewater Operational
Verona Area School District Operational
Victory Christian Academy Operational
Victory Christian Academy - 2 Operational
90 days ago
100.0 % uptime
Today
Viterbo University Operational
Wabeno Area School District Operational
Walworth J1 School District Operational
Washburn County Operational
Washington-Caldwell School District Operational
Waterford Graded J1 School District Operational
Waterford UHS School District Operational
Waterloo School District Operational
Watertown Unified School District Operational
City of Waukesha Operational
Waukesha County Operational
Waukesha County Federated Library System (Bridges Library System) Operational
Bridges Library System Operational
Waukesha County Technical College Operational
Waukesha School District Operational
Waunakee Community School District Operational
Waupaca County Operational
Waupaca School District Operational
Waupun School District Operational
City of Wausau Operational
Wausau School District Operational
Wausaukee School District Operational
Wautoma Area School District Operational
Wauwatosa City Operational
Wauzeka-Steuben School District Operational
Webster School District Operational
City of West Allis Operational
West Allis-West Milwaukee School District Operational
West De Pere School District Operational
West Salem School District Operational
Western Technical College Operational
Westfield School District Operational
Westosha Special Ed Operational
Weyauwega-Fremont School District Operational
White Lake School District Operational
Whitefish Bay Dominican High School Operational
Whitefish Bay School District Operational
City of Whitewater Operational
Whitewater Unified School District Operational
Whitnall School District Operational
School District of Wild Rose Operational
Winding Rivers Library System Operational
Winnebago County Operational
Winnebago Lutheran Academy Operational
Winneconne Community School District Operational
Winnefox Library System Operational
Wisconsin Center District Operational
90 days ago
100.0 % uptime
Today
Wisconsin Center for the Blind and Visually Impaired Operational
Wisconsin Dells School District Operational
Wisconsin Department of Military Affairs Operational
State of Wisconsin Dept of Public Instruction Operational
Wisconsin Department of Transportation Operational
Wisconsin Economic Development Corporation - Madison Operational
Wisconsin Economic Development Corporation - Milwaukee Operational
Wisconsin Heights School District Operational
Northwood Technical College Operational
State of Wisconsin Investment Board Operational
Wisconsin Lutheran College Operational
Wisconsin Lutheran High School Operational
Wisconsin School for the Deaf Operational
State of Wisconsin Operational
Wisconsin Valley Library Service Operational
Wonewoc-Union Center School District Operational
Woodruff J1 School District Operational
Wrightstown Community School District Operational
Wisconsin Regional Peering Operational
MERIT Network Operational
Pennsylvania State University Operational
SysNet Operational
Indiana Giga POP Operational
Northwestern University Operational
University of Chicago Operational
University of Iowa Operational
University of Illinois Operational
NorthernLights GigaPOP Operational
UW SysNet Operational
Illinois State University Operational
Penn State University Operational
KINBER Operational
MOREnet Operational
Iowa State University Operational
University of Nebraska CSN Operational
University of Nebraska Lincoln Operational
University of Missouri Operational
OneNet Operational
GPN Operational
Transit Share Operational
University of Wisconsin SysNet Operational
University of Iowa Operational
Penn State Operational
University of Minnesota Operational
Indiana University Operational
MERIT Operational
KINBER Operational
Iowa State University Operational
WiscNet Headquarters ? Operational
90 days ago
100.0 % uptime
Today
City of Watertown ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Update - Update: This maintenance has been rescheduled from 1/14/25 00:00 - 06:00 CST to 1/28/25 00:00 - 06:00 CST. All other conditions and impacts remain the same. There is an expected 15 minute interruption to all affected sites.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 07, 2025 - 07:57 CST
Update - Spectrum engineers will be performing rescheduled OS upgrade work during this window. All affected members should expect a downtime of approximately 15 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 06, 2025 - 14:27 CST
Scheduled - Spectrum engineers will be performing rescheduled OS upgrade work during this window. All affected members should expect a downtime of approximately 15 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Dec 11, 2024 - 08:29 CST
Maintenance will proceed on the TEACH network for various sites. Affected sites could see service interruptions of up to 2 hours.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on Jan 16, 2025 - 12:29 CST
CHG0095302 - Abbotsford, WI - OS Upgrade Feb 4, 2025 00:00-06:00 CST
Spectrum engineers will be performing an operation system upgrade to equipment in the Abbotsford, WI area. Affected sites can expect down times of up to 15 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on Jan 10, 2025 - 12:46 CST
Spectrum engineers will be performing OS upgrade work during this window.
All affected members should expect a downtime of approximately 60 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on Jan 22, 2025 - 13:23 CST
TEACH network engineers will be performing software upgrades that will affect Bellin College. Affected services are expected to experience a 30 minute downtime during the window.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on Jan 24, 2025 - 11:45 CST
Spectrum engineers will be performing service affecting fiber repairs in the Park Falls, WI area. Affected sited can expect a downtime of up to 180 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on Jan 23, 2025 - 16:08 CST
Spectrum engineers will be performing fiber repair activities in the Park Falls, WI area. Affected sites can expect a downtime of up to 180 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Posted on Jan 23, 2025 - 16:18 CST
Past Incidents
Jan 26, 2025

No incidents reported today.

Jan 25, 2025

No incidents reported.

Jan 24, 2025

No incidents reported.

Jan 23, 2025

No incidents reported.

Jan 22, 2025

No incidents reported.

Jan 21, 2025
Resolved - Test update 2 - resolving
Jan 21, 11:26 CST
Update - Test update 1
Jan 21, 11:26 CST
Monitoring - Test notification
Jan 21, 11:25 CST
Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025
Resolved - Please be advised Wiscnet NOC wishes to confirm if issue is still ongoing or not.

Previously the NOC confirmed no known outages, the equipment is ping reachable without loss, and all ports are up/up or admin down, and advised there was no Wiscnet issue


If issue is still ongoing please provide the following information to aid our investigation efforts:

1) The date the slow speeds were first observed:
2) Upload/Download speeds obtained:
3) Are the slow speeds intermittent or continuous?
4) What type of testing is being done to measure the slow speeds?
5) Please provide the logs from your testing.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

Jan 18, 13:00 CST
Monitoring - Please be advised Wiscnet NOC wishes to confirm if issue is still ongoing or not.

Previously the NOC confirmed no known outages, the equipment is ping reachable without loss, and all ports are up/up or admin down, and advised there was no Wiscnet issue


If issue is still ongoing please provide the following information to aid our investigation efforts:

1) The date the slow speeds were first observed:
2) Upload/Download speeds obtained:
3) Are the slow speeds intermittent or continuous?
4) What type of testing is being done to measure the slow speeds?
5) Please provide the logs from your testing.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

Jan 17, 12:06 CST
Investigating - Please be advised we wish to confirm if issue is still ongoing or not. If issue is still ongoing please provide the following information to aid our investigation efforts:

1) The date the slow speeds were first observed:
2) Upload/Download speeds obtained:
3) Are the slow speeds intermittent or continuous?
4) What type of testing is being done to measure the slow speeds?
5) Please provide the logs from your testing.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

Dec 27, 03:32 CST
Resolved - Greetings,
We are seeing the alarms again and would like to know if this is due to more testing.

Jan 18, 09:00 CST
Monitoring - Greetings,
We are seeing the alarms again and would like to know if this is due to more testing.

Jan 17, 08:27 CST
Investigating - Greetings,
We are seeing the alarms again and would like to know if this is due to more testing.

Jan 17, 00:12 CST
Jan 17, 2025
Completed - The scheduled maintenance has been completed.
Jan 17, 04:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 22:01 CST
Update - WiscNet will be performing software upgrades on some Juniper backbone
routers in select areas of the state.

Routers will be rebooted one at a time, so if a member redundantly
connects to WiscNet traffic should reroute. Each router should take
approximately 15 minutes to reboot.

The maintenance is taking place

Thursday, January 16th, starting at 2200 TO 4AM local time.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 16, 21:45 CST
Update - WiscNet will be performing software upgrades on some Juniper backbone
routers in select areas of the state.

Routers will be rebooted one at a time, so if a member redundantly
connects to WiscNet traffic should reroute. Each router should take
approximately 15 minutes to reboot.

The maintenance is taking place

Thursday, January 16th, starting at 2200 TO 4AM local time.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 15, 22:00 CST
Update - WiscNet will be performing software upgrades on some Juniper backbone
routers in select areas of the state.

Routers will be rebooted one at a time, so if a member redundantly
connects to WiscNet traffic should reroute. Each router should take
approximately 15 minutes to reboot.

The maintenance is taking place

Thursday, January 16th, starting at 2200 TO 4AM local time.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 10, 12:05 CST
Update - WiscNet will be performing software upgrades on some Juniper backbone
routers in select areas of the state.

Routers will be rebooted one at a time, so if a member redundantly
connects to WiscNet traffic should reroute. Each router should take
approximately 15 minutes to reboot.

The maintenance is taking place

Thursday, January 16th, starting at 2200 TO 4AM local time.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 10, 11:13 CST
Update - WiscNet will be performing software upgrades on some Juniper backbone routers in select areas of the state.

Routers will be rebooted one at a time, so if a member redundantly connects to WiscNet traffic should reroute. Each router should take approximately 15 minutes to reboot.

The maintenance is taking place

Thursday, January 16th, starting at 2200 TO 4AM local time.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 10, 10:57 CST
Scheduled - WiscNet will be performing software upgrades on some Juniper backbone
routers in select areas of the state.

Routers will be rebooted one at a time, so if a member redundantly
connects to WiscNet traffic should reroute. Each router should take
approximately 15 minutes to reboot.

The maintenance is taking place

Thursday, January 16th, starting at 2200 TO 4AM local time.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 8, 13:02 CST
Jan 16, 2025
Resolved - Greetings,

At this time all alarms have cleared and sites are reachable at this time. If there are any further issues please reach out to the NOC

Jan 16, 23:00 CST
Monitoring - Greetings,

At this time all alarms have cleared and sites are reachable at this time. If there are any further issues please reach out to the NOC

Jan 15, 22:19 CST
Update - We have opened a ticket with our partner provider. We will provide more updates as they become available.
Jan 15, 20:44 CST
Update - We are seeing the Wiscnet equipment for Kenosha SD as unreachable at this time. Please verify that all power and equipment onsite is functioning, or let us know if this is due to any maintenance work on your end.

If you have any questions please reach out to the Wiscnet NOC at 608-442-6761 opt 1 or by email at noc_incidents@wiscnet.net.

Jan 15, 18:50 CST
Investigating - We are seeing the Wiscnet equipment for Kenosha SD as unreachable at this time. Please verify that all power and equipment onsite is functioning, or let us know if this is due to any maintenance work on your end.

If you have any questions please reach out to the Wiscnet NOC at 608-442-6761 opt 1 or by email at noc_incidents@wiscnet.net.

Jan 15, 18:42 CST
Completed - The scheduled maintenance has been completed.
Jan 16, 22:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 19:00 CST
Update - Boreas engineers will be physically moving the DTC node in Madison. Prior to moving the device, they will be extending the fiber jumpers to meet the length needed for the chassis move. This will cause the following circuits to be down for approximately 30 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 16, 18:45 CST
Update - Boreas engineers will be physically moving the DTC node in Madison. Prior to moving the device, they will be extending the fiber jumpers to meet the length needed for the chassis move. This will cause the following circuits to be down for approximately 30 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 15, 19:00 CST
Scheduled - Boreas engineers will be physically moving the DTC node in Madison. Prior to moving the device, they will be extending the fiber jumpers to meet the length needed for the chassis move. This will cause the following circuits to be down for approximately 30 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 9, 14:30 CST
Completed - The scheduled maintenance has been completed.
Jan 16, 15:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 09:00 CST
Update - During the window from 09:00 to 15:00 on Thursday January 16, WisDOT contractors will be performing splice work near Madison, WI in order to establish continuity of some fiber strands as part of "new" DOT optical transport. The work is not expected to be service affecting but runs the usual risk associated with fiber techs sifting through fiber splice trays in a splice case. These splice locations involve our diverse connectivity paths for the Madison campus so attention should be given to any noted fiber outages. To help in reducing the risk, only one splice case will be worked on at a time



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 16, 08:45 CST
Update - During the window from 09:00 to 15:00 on Thursday January 16, WisDOT contractors will be performing splice work near Madison, WI in order to establish continuity of some fiber strands as part of "new" DOT optical transport. The work is not expected to be service affecting but runs the usual risk associated with fiber techs sifting through fiber splice trays in a splice case. These splice locations involve our diverse connectivity paths for the Madison campus so attention should be given to any noted fiber outages. To help in reducing the risk, only one splice case will be worked on at a time



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 15, 09:00 CST
Scheduled - During the window from 09:00 to 15:00 on Thursday January 16, WisDOT contractors will be performing splice work near Madison, WI in order to establish continuity of some fiber strands as part of "new" DOT optical transport. The work is not expected to be service affecting but runs the usual risk associated with fiber techs sifting through fiber splice trays in a splice case. These splice locations involve our diverse connectivity paths for the Madison campus so attention should be given to any noted fiber outages. To help in reducing the risk, only one splice case will be worked on at a time



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 10, 16:42 CST
Resolved - The WiscNet NOC is seeing your site reachable after a major outage. Alarms are clear and the devices are up. This ticket will be closed in 24 hours if there are no further issues.

Please reach out if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net

Jan 16, 13:00 CST
Monitoring - The WiscNet NOC is seeing your site reachable after a major outage. Alarms are clear and the devices are up. This ticket will be closed in 24 hours if there are no further issues.

Please reach out if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net

Jan 15, 12:10 CST
Investigating - The WiscNet NOC is seeing your site unreachable after a major outage. We have created a separate ticket to investigate this site's outage. We have engaged our partner provider, and they are currently investigating.
Please reach out if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net

Jan 15, 10:06 CST
Completed - The scheduled maintenance has been completed.
Jan 16, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 00:00 CST
Update - WIN Technology engineers will be performing urgent fiber repair work during this window.
All affected members should expect a downtime of approximately 360 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 15, 23:45 CST
Update - WIN Technology engineers will be performing urgent fiber repair work during this window.
All affected members should expect a downtime of approximately 360 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 15, 00:00 CST
Scheduled - WIN Technology engineers will be performing urgent fiber repair work during this window.
All affected members should expect a downtime of approximately 360 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 10, 15:19 CST
Resolved - Greetings,

Fiber cut has been repaired and services have been restored.

Jan 16, 03:00 CST
Update - Greetings,

Fiber cut has been repaired and services have been restored.

Jan 15, 07:58 CST
Monitoring - Greetings,

Due to extreme cold progress has been delayed. No ETR is available at this time. We apologize for the inconvenience and appreciate your patience and understanding.

Jan 15, 02:57 CST
Update - Greetings,

Due to extreme cold progress has been delayed. No ETR is available at this time. We apologize for the inconvenience and appreciate your patience and understanding.

Jan 14, 23:18 CST
Update - Greetings,

Our partner carrier confirmed, circuit is down due to fiber cut and currently, no ETR. We will share any new updates as soon as they become available. We apologize for the inconvenience and appreciate your patience and understanding.

Thank you.

Jan 14, 21:19 CST
Update - We have engaged the GLS NOC and confirmed the local provider is still testing to confirm if the issue is related to a larger outage. There is no ETR at this time. We will continue to follow up with GLS, and provide further updates as they are available.
Jan 14, 19:36 CST
Update - We have engaged the GLS NOC and confirmed the local provider is still testing to confirm if the issue is related to a larger outage. There is no ETR at this time. We will continue to follow up with GLS, and provide further updates as they are available.
Jan 14, 17:20 CST
Update - We have engaged the GLS NOC and relayed the information you provided regarding power verification and light status on the fiber links. They will be contacting the local provider. We will continue to follow up with GLS, and provide further updates as they are available.
Jan 14, 15:22 CST
Update - We have engaged the GLS NOC and relayed the information you provided regarding power verification and light status on the fiber links. They will be contacting the local provider. We will continue to follow up with GLS, and provide further updates as they are available.
Jan 14, 13:41 CST
Investigating - Greetings,

We are seeing a loss in communication to the edge device at 1290 North Ave, Cleveland, WI 53015 unreachable. Can you please confirm the site has power?

Thank you.

Jan 14, 12:42 CST
Resolved - Greetings,

We are seeing connection to your site restored with no further issues present. We will proceed with resolving our internal case at this time. If any further issues exist please let us know.

Thank you,
WiscNet NOC

Jan 16, 03:00 CST
Update - Greetings,

We are seeing connection to your site restored with no further issues present. We will proceed with resolving our internal case at this time. If any further issues exist please let us know.

Thank you,
WiscNet NOC

Jan 15, 02:00 CST
Update - Greetings,

The Wiscnet NOC has received an alarm indicating one of its connection to your onsite equipment is down.

We have confirmed that circuit 401339 is currently down, but the redundant link is currently keeping you up and with service.

Please confirm any ongoing maintenance or power/service issues impacting you.

If there are no known issues please engage your service provider to restore this circuit.

Thank you

WiscNet NOC

Jan 14, 23:17 CST
Monitoring - Greetings,

The Wiscnet NOC has received an alarm indicating one of its connection to your onsite equipment is down.

We have confirmed that circuit 401339 is currently down, but the redundant link is currently keeping you up and with service.

Please confirm any ongoing maintenance or power/service issues impacting you.

If there are no known issues please engage your service provider to restore this circuit.

Thank you

WiscNet NOC

Jan 14, 16:36 CST
Update - Greetings,

The Wiscnet NOC has received an alarm indicating one of its connection to your onsite equipment is down. We have confirmed that circuit 401339 is currently down, but the redundant link is currently keeping you up and with service. Please confirm any ongoing maintenance or power/service issues impacting you. If there are no known issues please engage your service provider to restore this circuit.

Thank you

Jan 7, 14:51 CST
Investigating - Greetings,

The Wiscnet NOC has received an alarm indicating one of its connection to your onsite equipment is down. We have confirmed that circuit 401339 is currently down, but the redundant link is currently keeping you up and with service. Please confirm any ongoing maintenance or power/service issues impacting you. If there are no known issues please engage your service provider to restore this circuit.

Thank you

Jan 7, 08:26 CST
Jan 15, 2025
Resolved - The Wiscnet NOC is now seeing connection as restored to the sites. As such, we will resolve our ticket, and hold it 24 hours for monitoring.
Please reach out if you have any further issues.
608-442-6761 option 1
noc@wiscnet.net

Jan 15, 09:00 CST
Monitoring - The Wiscnet NOC is now seeing connection as restored to the sites. As such, we will resolve our ticket, and hold it 24 hours for monitoring.
Please reach out if you have any further issues.
608-442-6761 option 1
noc@wiscnet.net

Jan 14, 08:50 CST
Update - The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. Our partner provider advises of a fiber cut between Sun Prairie and Portage, WI. Our partner provider reports crews are on site working on this issue. There is no ETTR at this time.
Jan 14, 06:55 CST
Update - The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. Our partner provider advises of a fiber cut between Sun Prairie and Portage, WI. Our partner provider reports crews are on site working on this issue. There is no ETTR at this time.
Jan 14, 04:40 CST
Update - The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. Our partner provider advises of a fiber cut between Sun Prairie and Portage, WI. Our partner provider reports crews are on site working on this issue. There is no ETTR at this time.
Jan 14, 00:26 CST
Update - The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. Our partner provider advises of a fiber cut between Sun Prairie and Portage, WI. Our partner provider reports crews are on site working on this issue. There is no ETTR at this time.
Jan 13, 21:48 CST
Update - The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. Our partner provider advises of a fiber cut between Sun Prairie and Portage, WI. Our partner provider reports crews are on site working on this issue. There is no ETTR at this time.
Jan 13, 20:02 CST
Update - The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. Our partner provider advises of a fiber cut between Sun Prairie and Portage, WI. Locators and Splicers are ETA 1 hour, with Digging Crews ETA 2 hours. We will relay further updates as soon as they become available.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1

Jan 13, 17:39 CST
Update - The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. We were able to get in contact with the local provider and they are aware of this outage and have assigned a technician who is currently investigating.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1

Jan 13, 15:46 CST
Update - The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. We were able to get in contact with the local provider and they are aware of this outage and have assigned a technician who is currently investigating.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1

Jan 13, 15:38 CST
Update - The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. We are actively investigating this issue and further updates will be provided as they become available.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net

Jan 13, 15:31 CST
Update - The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. We are actively investigating this issue and further updates will be provided as they become available.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net

Jan 13, 15:16 CST
Update - The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. We are actively investigating this issue and further updates will be provided as they become available.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net

Jan 13, 14:59 CST
Investigating - The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. We are actively investigating this issue and further updates will be provided as they become available.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net

Jan 13, 14:52 CST
Resolved - The WiscNet NOC is currently seeing the router onsite as reachable at this time. This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.

608-442-6761 option 1

Jan 15, 07:00 CST
Monitoring - The WiscNet NOC is currently seeing the router onsite as reachable at this time. This ticket will be closed in 24 hours if there are no further issues. Please contact us if you experience any more problems.

608-442-6761 option 1

Jan 14, 06:17 CST
Investigating - The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment on site and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

Jan 14, 01:37 CST
Jan 14, 2025
Completed - The scheduled maintenance has been completed.
Jan 14, 06:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 00:00 CST
Update - Engineers will be performing the transition for State of WI TEACH network during this window.
All affected members should expect a downtime of approximately 360 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 13, 23:45 CST
Update - Engineers will be performing the transition for State of WI TEACH network during this window.
All affected members should expect a downtime of approximately 360 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 13, 15:19 CST
Update - Engineers will be performing the transition for State of WI TEACH network during this window.
All affected members should expect a downtime of approximately 360 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 13, 15:15 CST
Update - Engineers will be performing the transition for State of WI TEACH network during this window.
All affected members should expect a downtime of approximately 360 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 13, 15:09 CST
Update - Engineers will be performing the transition for State of WI TEACH network during this window.
All affected members should expect a downtime of approximately 360 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 13, 14:56 CST
Scheduled - Engineers will be performing the transition for State of WI TEACH network during this window.
All affected members should expect a downtime of approximately 360 minutes.



The notice above is being re-posted in efforts to better inform the WiscNet membership and should not be taken as authoritative. Please contact the provider of the service directly with any questions. If your provider is BadgerNet, please contact the BadgerNet NOC.

Jan 13, 14:45 CST
Jan 13, 2025

Unresolved incident: Multiple Member Outage 1:45PM 01-13-25.

Jan 12, 2025

No incidents reported.