Monitoring - We have been informed this circuit is down due to testing. We will monitor for restoration.
Mar 27, 2026 - 09:41 CDT
Investigating - We are currently observing a link over circuit 401154 to Ashwaubenon School District down. Secondary link is currently operational and equipment is reachable. We have reached out to our provider for further investigation and will update as soon as we have further information.
Mar 27, 2026 - 09:21 CDT
Abbotsford School District
Operational
Village of Allouez
Operational
Altra Federal Credit Union
Operational
90 days ago
100.0
% uptime
Today
Altoona City
Operational
Altoona School District
Operational
All Saints Regional Catholic School
Operational
90 days ago
100.0
% uptime
Today
Alverno College
Operational
Appleton Area School District
Operational
Appleton Boys and Girls Club
Operational
City of Appleton
Operational
Appleton Performing Arts Center
Operational
Ashwaubenon School District
Partial Outage
Village of Ashwaubenon
Operational
Auburndale School District
Operational
Aurora University
Operational
Augusta School District
Operational
Baraboo School District
Operational
Barneveld School District
Operational
Village of Bellevue
Operational
90 days ago
100.0
% uptime
Today
City of Beloit
Operational
Beloit College
Operational
Beloit School District
Operational
Berlin Area School District
Operational
Big Foot UHS School District
Operational
Versiti
Operational
City of Brookfield
Operational
Brown County
Operational
Brown County 2 Remote Site
Operational
Brown County 3 Remote Site
Operational
Brown County Jail
Operational
Brown County Law Enforcement
Operational
Brown County New Eye
Operational
Brown County PDCT
Operational
Brown County PDCT 2
Operational
Brown County Public Service Commission
Operational
Cadott Community School District
Operational
Calumet County
Operational
Cameron School District
Operational
Campbellsport School District
Operational
Carroll University
Operational
Carthage College
Operational
CESA 2
Operational
CESA 3
Operational
CESA 10
Operational
Chetek-Weyerhaeuser School District
Operational
Children Hospital and Health System
Operational
Chippewa County
Operational
Chippewa Valley Technical College
Operational
Chippewa Falls Area Unified School District
Operational
Clear Lake School District
Operational
Clinton Community School District
Operational
Cochrane-Fountain City School District
Operational
Colby School District
Operational
Colfax School District
Operational
Cornell School District
Operational
Cudahy School District
Operational
D C Everest Area School District
Operational
Dane County
Operational
City of De Pere
Operational
De Pere School District
Operational
Denmark School District
Operational
Discovery World
Operational
90 days ago
100.0
% uptime
Today
Door County
Operational
Dove Health Care
Operational
Dunn County
Operational
East Troy Community School District
Operational
90 days ago
100.0
% uptime
Today
Eau Claire Area School District
Operational
Eau Claire Catholic Schools
Operational
City of Eau Claire
Operational
Eau Claire County
Operational
Edgerton School District
Operational
Educators Credit Union
Operational
Elk Mound Area School District
Operational
Elkhorn Area School District
Operational
Fall Creek School District
Operational
Family Peace Center
Operational
Fond du Lac Band Reservation
Operational
90 days ago
100.0
% uptime
Today
City of Fond du Lac
Operational
Fond du Lac County
Operational
Fond du Lac School District
Operational
Fort Atkinson School District
Operational
Fox City Performing Arts Center
Operational
Fox Valley Lutheran High School
Operational
Fox Valley Technical College
Operational
City of Franklin
Operational
Franklin Public School District
Operational
Town of Grand Chute
Operational
Grant County
Operational
City of Green Bay
Operational
Green Bay Area School District
Operational
Green Bay Community Church
Operational
Green Lake County
Operational
Greendale School District
Operational
90 days ago
100.0
% uptime
Today
Greendale Village
Operational
90 days ago
100.0
% uptime
Today
City of Greenfield
Operational
Greenfield School District
Operational
Greenwood School District
Operational
Gresham School District
Operational
Hartford UHS School District
Operational
Hartland-Lakeside J3 School District
Operational
Hilbert School District
Operational
HNR School District-Neosho
Operational
HNR School District- Rubicon
Operational
Holy Apostles School
Operational
Holy Hill Area School District
Operational
Howard Village
Operational
Howard-Suamico School District
Operational
Hudson School District
Operational
Inclusa
Operational
Independence First
Operational
Indianhead Federated Library System
Operational
Jackson County
Operational
City of Janesville
Operational
Janesville School District
Operational
90 days ago
100.0
% uptime
Today
Jefferson County
Operational
Jefferson School District
Operational
Kaukauna Area School District
Operational
Kenosha County
Operational
Kenosha County Public Library System
Operational
Kenosha Unified School District
Operational
City of La Crosse
Operational
La Crosse Public Library
Operational
90 days ago
100.0
% uptime
Today
La Crosse School District
Operational
Lac Courte Oreilles Ojibwe University
Operational
90 days ago
100.0
% uptime
Today
School District of Ladysmith
Operational
Lake Holcombe School District
Operational
Lakeland University
Operational
Lancaster Community Schools
Operational
90 days ago
100.0
% uptime
Today
Lawrence University
Operational
Lincoln County
Operational
Little Chute Area School District
Operational
Village of Little Chute
Operational
Lomira School District
Operational
Loyal School District
Operational
Luther High School
Operational
Luxemburg-Casco School District
Operational
Madison Area Technical College
Operational
City of Madison
Operational
Madison Metropolitan School District
Operational
Manitowoc Public Utilities
Operational
Manitowoc School District
Operational
Marathon County
Operational
Marcus Center for the Performing Arts
Operational
90 days ago
100.0
% uptime
Today
Marinette City
Operational
Marinette County
Operational
Marinette School District
Operational
Marquette University
Operational
Marshall School District
Operational
City of Marshfield
Operational
Marshfield Unified School District
Operational
Mayville School District
Operational
McDonell Area Catholic School District
Operational
McFarland School District
Operational
Medical College of Wisconsin
Operational
City of Menasha
Operational
Menasha Joint School District
Operational
Town of Menasha
Operational
Menasha Utilities
Operational
Menomonie Area School District
Operational
Meriter Hospital, Inc.
Operational
Messmer Catholic
Operational
Mid-State Technical College
Operational
Mid-State Technical College - Stevens Point
Operational
90 days ago
100.0
% uptime
Today
Mid-Wisconsin Federated Library System
Operational
Middleton-Cross Plains Area School District
Operational
Milwaukee Area Technical College
Operational
Milwaukee Art Museum
Operational
Milwaukee City Housing Authority
Operational
City of Milwaukee
Operational
Milwaukee Institute of Art and Design
Operational
Milwaukee Public Museum
Operational
Milwaukee School of Engineering
Operational
Mineral Point Unified School District
Operational
Mondovi School District
Operational
Monona Grove School District
Operational
Monroe School District
Operational
Montello School District
Operational
Moraine Park Technical College
Operational
Mosinee School District
Operational
Mount Mary University
Operational
90 days ago
100.0
% uptime
Today
Muskego City
Operational
90 days ago
100.0
% uptime
Today
Muskego-Norway School District
Operational
City of Neenah
Operational
Neenah Joint School District
Operational
Neillsville School District
Operational
City of New Berlin
Operational
New Berlin School District
Operational
Nicolet Area Technical College
Operational
Nicolet Federated Library System
Operational
North Central Health Care
Operational
North Fond du Lac School District
Operational
Northeast Wisconsin Technical College
Operational
Northern Waters Library Service
Operational
Northland College
Operational
Northland International University
Operational
Northwood Technical College
Operational
Oak Creek-Franklin Joint School District
Operational
90 days ago
100.0
% uptime
Today
Oconomowoc Area School District
Operational
90 days ago
100.0
% uptime
Today
Oconto County
Operational
90 days ago
100.0
% uptime
Today
Omro School District
Operational
Oshkosh Area School District
Operational
City of Oshkosh
Operational
Osseo-Fairchild School District
Operational
Owen-Withee School District
Operational
Pabst Theater Organization
Operational
90 days ago
100.0
% uptime
Today
Palmyra-Eagle Area School District
Operational
PESI
Operational
Pier Wisconsin
Operational
City of Platteville
Operational
Platteville School District
Operational
Plover Village
Operational
90 days ago
100.0
% uptime
Today
Portage County
Operational
Price County
Operational
Pulaski Community School District
Operational
Rhinelander School District
Operational
Rice Lake Area School District
Operational
Richmond School District
Operational
Ripon Area School District
Operational
River Falls School District
Operational
Rock County
Operational
Rock Prairie Montessori School
Operational
90 days ago
100.0
% uptime
Today
Rosendale-Brandon School District
Operational
Royal Credit Union
Operational
Rubicon J6 School District
Operational
Rural Health Care
Operational
Sacred Heart Hospital
Operational
Sacred Heart Seminary and School of Theology
Operational
90 days ago
100.0
% uptime
Today
St. Augustine University Parish
Operational
St. Francis Xavier Catholic School Systems
Operational
St. Joseph's Hospital
Operational
St Mary's Hospital Medical Center
Operational
90 days ago
100.0
% uptime
Today
St. Mary's Springs Academy
Operational
St. Norbert College
Operational
St. Thomas Aquinas Parish School
Operational
St. Vincent Hospital
Operational
Sevastopol School District
Operational
Sheboygan Area School District
Operational
City of Sheboygan
Operational
Sheboygan County
Operational
Shorewood School District
Operational
90 days ago
100.0
% uptime
Today
Silver Lake College
Operational
Slinger School District
Operational
South Central Library System
Operational
Southern Door County School District
Operational
Southwest Health Center
Operational
Southwest Library System
Operational
90 days ago
100.0
% uptime
Today
Sparta Area School District
Operational
90 days ago
100.0
% uptime
Today
Spencer School District
Operational
Spooner Area School District
Operational
Spooner Health System
Operational
Stanley-Boyd Area School District
Operational
Stevens Point Area Public School District
Operational
City of Stevens Point
Operational
City of Sturgeon Bay
Operational
90 days ago
100.0
% uptime
Today
Village of Suamico
Operational
City of Superior
Operational
SWITCH - Southeastern Wisc Info Tech Exchange
Operational
Thorp School District
Operational
Tomahawk School District
Operational
Trout Lake
Operational
Turtle Lake School District
Operational
UW-Whitewater
Operational
Verona Area School District
Operational
Victory Christian Academy
Operational
90 days ago
100.0
% uptime
Today
Viterbo University
Operational
Washburn County
Operational
Watertown Unified School District
Operational
City of Watertown
Operational
90 days ago
100.0
% uptime
Today
City of Waukesha
Operational
Waukesha County
Operational
Waukesha County Technical College
Operational
Waukesha School District
Operational
Waupaca County
Operational
Waupun School District
Operational
City of Wausau
Operational
Wausau School District
Operational
Wautoma Area School District
Operational
Wauwatosa City
Operational
City of West Allis
Operational
West Allis-West Milwaukee School District
Operational
West De Pere School District
Operational
Western Technical College
Operational
Westosha Special Ed
Operational
Whitefish Bay School District
Operational
City of Whitewater
Operational
Whitewater Unified School District
Operational
Whitnall School District
Operational
Winnebago County
Operational
Winnebago Lutheran Academy
Operational
Winneconne Community School District
Operational
Winnefox Library System
Operational
WiscNet Headquarters
Operational
90 days ago
99.99
% uptime
Today
Wisconsin Center for the Blind and Visually Impaired
Operational
90 days ago
100.0
% uptime
Today
Wisconsin Center District
Operational
90 days ago
100.0
% uptime
Today
Wisconsin Dells School District
Operational
Wisconsin Department of Military Affairs
Operational
State of Wisconsin Dept of Public Instruction
Operational
Wisconsin Department of Transportation
Operational
Wisconsin Economic Development Corporation - Madison
Operational
Wisconsin Economic Development Corporation - Milwaukee
Operational
Completed -
The scheduled maintenance has been completed.
Mar 27, 16:30 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 16:00 CDT
Scheduled -
The WiscNet phone system will be offline between 4 pm and 4:30 pm March 27 as TDS addresses an issue with callers not being heard when we answer the phone. You can reach us via email support@wiscnet.net or call into our NOC directly at 608-866-9729 during that time
Mar 27, 14:47 CDT
Resolved -
We are seeing this issue resolved as of 11:24PM Central. We will continue to monitor this as usual.
Mar 26, 23:47 CDT
Identified -
The WiscNet NOC has lost access to our device for at 10:24AM CDT on Mar 26 2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Mar 26, 10:45 CDT
At 6:30AM CDT we observed alarms clear on and services restored.
If you have any questions please reach out.
Thank you,
Mar 26, 06:39 CDT
Investigating -
This circuit remains down after the maintenance window that was given and we have requested that Charter Business Networks begin further investigations into this circuit.
We do not have an ETR to provide at this time.
Thank you,
Mar 26, 06:13 CDT
Monitoring -
Hello,
I have contacted Charter Business Networks and they were able to confirm that this circuit is being impacted by an ongoing maintenance event.
They informed me that the maintenance is set to end at 6:00AM CDT.
We will continue to monitor this circuit and if it remains down after this window is over we will reach out to have them investigate this further.
Thank you,
Mar 26, 05:56 CDT
Investigating -
Hello,
Starting at 4:43AM CDT we observed alarms indicating a loss of signal on the edge router for the Gresham School District.
Can you please verify power and equipment on site at this time?
Completed -
The scheduled maintenance has been completed.
Mar 26, 06:30 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 23:45 CDT
Scheduled -
TDS will be performing splicing work to swing a 96-count fiber to a new path to comply with a DOT mandated move Services will be down, and could be for up to the entire maintenance window.
Mar 25, 19:08 CDT
We are seeing services restored at 3:20 PM. Services were affected due to fiber damage on our provider's path. We are working on getting a formal RFO from our provider and will pass this along to the affected members. If you need further information on this event please reach out to the Wiscnet NOC at support@wiscnet.net.
Mar 25, 15:49 CDT
Update -
AT&T is on site in Milwaukee working to repair the circuit
Mar 25, 15:18 CDT
Update -
As of 3:05PM CDT, we observed services go down again. We're continuing to work with our last mile provider to investigate the issue further.
Mar 25, 15:09 CDT
Update -
We are continuing to work on a fix for this issue.
Mar 25, 15:07 CDT
Update -
Hello,
We are seeing services as bouncing on our main and back up circuits. We are working with our provider as they continue their investigation.
Mar 25, 13:40 CDT
Update -
Currently the provider continues repair efforts on the affected span. A ticket has been created and investigations continue. We will continue to provide updates with new information as we work with the provider. Thank you
Mar 25, 12:45 CDT
Identified -
WiscNet observed a significant drop in laser light receive levels on the 100G handoff to TEACH in Milwaukee. A suspected fiber impairment is impacting the primary connection in Milwaukee and troubleshooting continues on that connection. A staged 100G handoff to TEACH in Milwaukee was turned up as an emergency action to restore service while troubleshooting continues.
Mar 25, 11:32 CDT
Update -
At this time we are on a redundant path to bring services up. We continue investigations with the provider to determine more information regarding the issues seen. More information to come.
Mar 25, 10:42 CDT
Update -
We are continuing to investigate this issue.
Mar 25, 10:33 CDT
Investigating -
Beginning around 9:55 CT today, we observed a multiple alarms indicating an outage on the provider's network. We are in the process of investigating and will have more updates as we learn more. Thank you
Mar 25, 10:33 CDT
Completed -
The scheduled maintenance has been completed.
Mar 24, 18:43 CDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 18:00 CDT
Scheduled -
Hello,
WiscNet will be performing an emergency equipment reboot to address an issue on a core node. You may see downtime up to 15 minutes in this window.
Mar 24, 16:50 CDT
Resolved -
This incident has been resolved.
Mar 24, 13:24 CDT
Monitoring -
We are seeing all impacted circuits restored at this time. We will continue to monitor for any further troubles.
Mar 24, 01:01 CDT
Update -
Circuits are being moved at this time to a new port. We are starting to see restoral on some impacted services.
Mar 24, 00:47 CDT
Update -
Hello,
Our engineer is assisting with the provider's loopback testing to help isolate the issue, more to come.
Thank you,
Mar 23, 22:32 CDT
Update -
Hello,
Testing onsite continues, no ETR at this time.
Mar 23, 21:31 CDT
Update -
Hello,
Our engineer and the provider's technician should have arrived onsite and began troubleshooting.
Mar 23, 20:13 CDT
Update -
Hello,
Our engineer and the provider's technician is still enroute, no change to ETA.
Thank you,
Mar 23, 18:18 CDT
Update -
Hello,
To assist, one of our engineers is planning to meet the provider's field technician. They have a planned ETA of 7:30PM CST.
Thank you,
Mar 23, 17:16 CDT
Update -
Hello,
At this time our local provider is planning a dispatch to a core node in Eau Claire WI to troubleshoot further. At this time there is no ETA for their technician or an overall ETR.
Thank you,
Mar 23, 16:17 CDT
Update -
Hello,
We have reached out to the local provider and started a ticket for investigation.
Mar 23, 14:04 CDT
Investigating -
Hello,
Beginning at 12:47 PM on 3/23, WiscNet is observing alarms indicating several sites are down.
We are investigating this mass outage and will provide updates as our investigation continues.
Mar 23, 13:08 CDT
Resolved -
The WiscNet NOC is seeing circuit 400657 as down going to Waunakee School District at 3/23/26 at 10 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. TEACH/GLS CID 1742.
If you have any additional questions, please contact WiscNet NOC.
Mar 23, 22:00 CDT
Resolved -
This incident has been resolved.
Mar 23, 10:14 CDT
Monitoring -
We have observed the connection to our device restore as of 9:53 CT today. As of 10:06 CT today we have observed all traffic restore. Please let us know if you have any questions or concerns.
Mar 23, 10:13 CDT
Update -
The WiscNet NOC has lost access to our device for Salem School District at approximately 12:57 PM CDT this afternoon. Please verify power to building, power to equipment, alarm lights, and power cycle devices if applicable.
If you have any additional questions, please contact WiscNet NOC.
Mar 22, 13:45 CDT
Investigating -
We are currently investigating an issue which we first observed at approximately 12:57 PM CDT this afternoon.
Mar 22, 13:12 CDT
Resolved -
This incident has been resolved.
Mar 20, 15:36 CDT
Update -
Hello. We are once again observing the packet loss. We are contacting the carrier to inform them and request investigation. More information to follow as we learn more. Thank you.
Mar 19, 13:43 CDT
Investigating -
First observed around 12:50 PM we see these sites experiencing heavy packet loss. We are contacting the provider to open a ticket for investigation. More updates to come as we learn more. Thank you
Mar 18, 15:07 CDT
Resolved -
This incident has been resolved.
Mar 20, 09:44 CDT
Monitoring -
Service restored at approx 2026-03-20 02:41:29 CDT. Continuing to work with the vendor to confirm the root cause of the FPC issue. Service impact was approx 2.5 minutes from 02:39:01 to 02:41:29, impact may have been slightly longer as protocols came up.
Mar 20, 03:00 CDT
Update -
The chassis FPC was unresponsive and is currently being rebooted. A ticket is being opened with the vendor to troubleshoot.
Mar 20, 02:46 CDT
Investigating -
WiscNet on-call staff is currently troubleshooting high FPC usage on a router in Eau Claire impacting circuits 2653, 401329, 401237, 2745, 401024, 400346, 2709, 2716, 2662, 401524, 2576, 401431, 401056.
Mar 20, 02:43 CDT
We observe alarms have cleared at 8:49am, and the router is now reachable. The router uptime indicates that the router went down and restored at 8:49am.
Mar 18, 09:03 CDT
Update -
Hello,
There are two circuits for Peshtigo School District, 400314 and 400585, which are both unreachable.
Transport is provided for circuit 400585 through GLS. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
Transport is provided for circuit 400314 through a different local provider, we are reaching out to them to investigate if the outage is known.
If you have any additional questions, please contact WiscNet NOC.
Mar 18, 08:56 CDT
Investigating -
Hello,
We observe the router has become unreachable at 8:29am and are investigating. Please verify power and equipment onsite.
Mar 18, 08:41 CDT
Resolved -
We're now seeing services restored at this time, if you have any further issues or questions please don't hesitate to reach out.
Mar 17, 15:49 CDT
Update -
Our local carrier continues to work with their tail provider's engineering team to investigate and explore resolution options.
We are requesting that Pittsville School District reboot their equipment on-site and see if that restores services. Please update us once this is complete.
Mar 17, 14:50 CDT
Update -
GLS is continuing to work to verify power and investigate the outage further. We will continue to provide updates we know more.
Mar 17, 09:27 CDT
Update -
GLS is continuing to investigate. We continue to push for further escalations and will continue to provide updates as soon as we know more.
Mar 17, 07:26 CDT
Update -
We are continuing to investigate this issue.
Mar 17, 07:24 CDT
Update -
GLS is continuing to investigate and we have escalated again. We will continue to reach out for more updates.
Mar 17, 01:27 CDT
Update -
GLS is still working with their provider on this issue. More information to come.
Mar 16, 23:06 CDT
Update -
GLS is still working with their provider on this issue.
Mar 16, 21:04 CDT
Update -
GLS has escalated their tickets with their provider. More information to come.
Mar 16, 19:00 CDT
Update -
We are continuing to work with GLS on this issue. More information to come.
Mar 16, 18:00 CDT
Update -
We're continuing to work with GLS to investigate the outage further.
Mar 16, 15:43 CDT
Update -
We are continuing to investigate this issue.
Mar 16, 15:41 CDT
Update -
GLS is continuing to work to verify power to the impacted sites.
Mar 16, 12:02 CDT
Update -
GLS is continuing their investigation and working to restore services as soon as possible.
Mar 16, 09:09 CDT
Update -
We are continuing to investigate this issue.
Mar 16, 09:02 CDT
Update -
Hello,
A number of services have restored, however the sites that have not GLS states that they are looking to reach out for power verification once locations are open. If you can confirm power to your location, and still are seeing your service down, please reach out so we can engage further investigation.
Mar 15, 18:16 CDT
Update -
GLS is ongoing in their investigations currently.
Mar 15, 17:07 CDT
Update -
GLS has observed some of these sites restore, but is ongoing in their investigations currently.
Mar 15, 16:10 CDT
Update -
GLS is still investigating, they currently believe there is a power issue but are still confirming.
Mar 15, 15:05 CDT
Update -
We are continuing to investigate this issue
Mar 15, 13:20 CDT
Update -
We are continuing to investigate this issue at this time.
Mar 15, 11:45 CDT
Investigating -
At this time we are seeing Granton Area School District, Pittsville School District, and Necedah Area School District bouncing and going down at this time. At time time we are looking into this issue and monitoring these sites.
Mar 15, 04:24 CDT
Resolved -
This incident has been resolved.
Mar 17, 15:38 CDT
Monitoring -
We see the device back online as of 3:27 CT.
Mar 17, 15:38 CDT
Investigating -
The WiscNet NOC has lost access to our device for Tomorrow River School District on 3/17 at 1:38 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Mar 17, 14:14 CDT
Resolved -
This incident has been resolved.
Mar 17, 11:05 CDT
Monitoring -
We observed the site restore by 8:37PM CDT 3/16/2026. The provider has concluded work.
Mar 17, 11:05 CDT
Update -
Our provider continues to actively splice. No time frame has been provided for repairs efforts.
At this time, please confirm if services have restored. We will continue to follow-up with our provider until full repairs and handsoff have been provided.
Mar 16, 23:56 CDT
Update -
Our provider is observing some restoration on impacting services. Repair efforts by construction crews in the field remain on-going.
No ETR at this time.
Mar 16, 22:48 CDT
Update -
Splicing efforts continue. Crews are splicing both sides. There has been no change in the ETR of 10:00PM CDT, but will most likely be extended due to the amount splice work.
The cause of the fiber cut is not known at this time. Once repairs have been made, an RFO will be shared by our provider with more details.
Please call into the NOC at any time for questions.
Mar 16, 21:53 CDT
Update -
Splicing has started. Our provider has a 266 count fiber to splice. The specific damage location is at the intersection of Folsom and North Clairemont.
ETR remains 10:00PM CDT, but may change due to the amount of work needing to be done.
Mar 16, 20:59 CDT
Update -
Our provider has been advised by the construction teams that splicing is ready to commence within approximately 10 minutes.
Mar 16, 19:43 CDT
Update -
Fiber has been prepped for splicing. ETR remains at 10:00PM CDT.
Mar 16, 18:40 CDT
Update -
The provider is prepping fiber for repairs. A new line is being placed and additional support in en-route. An ETR of 10:00PM CDT has been provided for repairs.
Mar 16, 17:24 CDT
Identified -
Our provider has teams in the field that have located damaged and they are gathering the necessary resources to repair the issue. Due to the damaged line crossing a multi lane highway they are also awaiting traffic control.
Mar 16, 16:25 CDT
Update -
The provider has identified this site is impacted by a fiber cut they are experiencing. They are working to isolate damages and repair to restore service. More updates to come as we learn more.
Mar 16, 15:28 CDT
Update -
The provider continues work isolating the issue and repair efforts are underway. We will provide new information as we receive but please reach out if you have any questions or concerns.
Mar 16, 14:21 CDT
Update -
The provider is aware of an outage and is currently investigating. We will continue to update as we learn more.
Mar 16, 12:51 CDT
Investigating -
Hello. Today at 11:19 CT we observed our device at the Cornell School District become unreachable. Please verify that there is power to building and power to the equipment. Note any alarm lights and power cycle devices if applicable.
The WiscNet NOC will contact the provider on your behalf and update this page with information. Thank you.
Mar 16, 11:42 CDT
Resolved -
This incident has been resolved.
Mar 17, 10:58 CDT
Monitoring -
Hello. We observed connection to the device restore at approximately 3/16 4:45 PM CT.
Mar 17, 10:58 CDT
Investigating -
The WiscNet NOC has lost access to our device for City of Marinette at 2:42 PM CT. Please verify power to building, power to equipment, alarm lights, and power cycle devices if applicable.
If you have any additional questions, please contact WiscNet NOC.
Mar 16, 15:09 CDT
Resolved -
This incident has been resolved and we will continue to monitor the affect services for any further issues.
Mar 15, 12:14 CDT
Monitoring -
Affected sites have recovered and appear stable after equipment swap. Leaving open for continued monitoring.
Mar 15, 10:58 CDT
Identified -
WiscNet engineers have identified an equipment failure in Madison and are dispatching with a replacement unit. Updated affected members list.
Mar 15, 10:08 CDT
Update -
We are investigating with our provider and will update as soon as we have further information.
Mar 15, 09:49 CDT
Update -
We are continuing to investigate this issue.
Mar 15, 09:48 CDT
Update -
We have opened investigations with an upstream provider and will be reaching out when we have more information.
Mar 15, 09:42 CDT
Investigating -
We are reaching out to inform you of a mass network event affecting your site which we began to observe as of approximately 05:13 AM CDT this morning. We are currently investigating this issue.
Mar 15, 07:56 CDT