Update - We have opened ticket ECT-87911949 with Charter. At this time Charter sees no outages or maintenances for this service and see that they're unable to ping their equipment. At this time please verify power and equipment at the site and power cycle equipment. Please let Wiscnet know if you still see issues after troubleshooting.
Apr 24, 2026 - 00:36 CDT
Apr 24, 2026 - 00:36 CDT
Investigating - We are currently investigating this issue.
Apr 24, 2026 - 00:19 CDT
Apr 24, 2026 - 00:19 CDT
Monitoring - Hello,
Our provider was implemented a configuration change that has restored all services. We're seeing services hold stable since 10:05PM Central.
If you are still experiencing issues, please reach out to the WiscNet NOC.
Thank you,
Apr 23, 2026 - 22:52 CDT
Our provider was implemented a configuration change that has restored all services. We're seeing services hold stable since 10:05PM Central.
If you are still experiencing issues, please reach out to the WiscNet NOC.
Thank you,
Apr 23, 2026 - 22:52 CDT
Update - Our provider continues their investigation on this outage. There is no ETR at this time. We are continuing to escalate this with the carrier.
Apr 23, 2026 - 21:05 CDT
Apr 23, 2026 - 21:05 CDT
Update - Our provider continues their investigation on this outage. There is no ETR at this time. We are also continuing to escalate this with the carrier to expedite repairs.
Apr 23, 2026 - 19:14 CDT
Apr 23, 2026 - 19:14 CDT
Update - Our provider continues their investigation on this outage. There is still no ETR at this time.
Apr 23, 2026 - 18:23 CDT
Apr 23, 2026 - 18:23 CDT
Update - Our provider continues their investigation on this outage. There is still no ETR at this time.
Apr 23, 2026 - 17:13 CDT
Apr 23, 2026 - 17:13 CDT
Update - Our provider continues their investigation on this outage. There is still no ETR at this time.
Apr 23, 2026 - 16:10 CDT
Apr 23, 2026 - 16:10 CDT
Update - Our provider continues their investigation on this outage. There is still no ETR at this time.
Apr 23, 2026 - 15:05 CDT
Apr 23, 2026 - 15:05 CDT
Update - Our provider continues their investigation on this outage. There is no ETR at this time.
Apr 23, 2026 - 13:41 CDT
Apr 23, 2026 - 13:41 CDT
Update - Our local provider discovered a card that needed to be reset, however, this did not restore services. Our provider continues their investigations on this outage. There is no ETR at this time.
Apr 23, 2026 - 12:32 CDT
Apr 23, 2026 - 12:32 CDT
Update - Our provider continues their investigations on this outage. There is no ETR at this time.
Apr 23, 2026 - 11:31 CDT
Apr 23, 2026 - 11:31 CDT
Update - TEACH engineers have referred the related outage to Frontier and are currently awaiting their response, which should help isolate the root cause and move towards a resolution
Apr 23, 2026 - 10:24 CDT
Apr 23, 2026 - 10:24 CDT
Update - GLS has escalated this case with their management and engineers, they will follow up with an update on their investigation.
Apr 23, 2026 - 07:03 CDT
Apr 23, 2026 - 07:03 CDT
Update - At this time GLS is seeing no issues with most of the services on their end which may indicate management issues. Please verify the state of your service and reach out to Wiscnet as soon as possible if you identify any issues. If possible please verify power and equipment and reboot equipment if issues are present.
Apr 23, 2026 - 05:05 CDT
Apr 23, 2026 - 05:05 CDT
Update - We have opened ticket 12082997 with GLS to investigate this issue. We will provide further updates on when we receive further information on the progress of their investigation.
Apr 23, 2026 - 03:37 CDT
Apr 23, 2026 - 03:37 CDT
Investigating - We are currently investigating this issue.
Apr 23, 2026 - 03:36 CDT
Apr 23, 2026 - 03:36 CDT
Investigating - Hello,
At 8:11 pm cst we observed an alarm at the site. We are reaching out to the provider to investigate. Meanwhile can you verify power/equipment on site? Please reach out to our NOC with any questions.
Thanks,
Apr 22, 2026 - 21:00 CDT
At 8:11 pm cst we observed an alarm at the site. We are reaching out to the provider to investigate. Meanwhile can you verify power/equipment on site? Please reach out to our NOC with any questions.
Thanks,
Apr 22, 2026 - 21:00 CDT
Abbotsford School District
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Altra Federal Credit Union
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Major Outage
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Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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SWITCH - Southeastern Wisc Info Tech Exchange
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Thorp School District
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WiscNet Headquarters
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Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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Operational
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Illinois State University
Operational
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KINBER
Operational
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Operational
GPN
Operational
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Operational
University of Wisconsin SysNet
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Operational
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TEACH - Milwaukee
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CESA 1
Operational
CESA 6
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CESA 7
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Operational
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Operational
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Operational
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Operational
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Operational
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Operational
Wisconsin Center for the Blind and Visually Impaired
Operational
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Operational
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Operational
Woodruff J1 School District
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
2230197 | Provider Maintenance | 04/28/2026 Apr 28, 2026 00:00-06:00 CDT
Hello,
A WiscNet access partner will be performing maintenance that will impact your services. Please see details below.
Maintenance ID: 2230197
Start Date/Time: 04/28/2026 12:00AM CDT
End Date/Time: 04/28/2026 06:00AM CDT
Anticipated Downtime: 240 minutes
Event Location: Appleton, WI
Work Description: Network equipment software upgrades
If you have any questions or concerns, please contact the WiscNet NOC by emailing noc@wiscnet.net or calling 608-442-6761.
Thank you,
WiscNet NOC
Posted on Apr 23, 2026 - 20:54 CDT
A WiscNet access partner will be performing maintenance that will impact your services. Please see details below.
Maintenance ID: 2230197
Start Date/Time: 04/28/2026 12:00AM CDT
End Date/Time: 04/28/2026 06:00AM CDT
Anticipated Downtime: 240 minutes
Event Location: Appleton, WI
Work Description: Network equipment software upgrades
If you have any questions or concerns, please contact the WiscNet NOC by emailing noc@wiscnet.net or calling 608-442-6761.
Thank you,
WiscNet NOC
Posted on Apr 23, 2026 - 20:54 CDT