Partial System Outage

Uptime over the past 90 days. View historical uptime.
Village of Allouez Operational
Altra Federal Credit Union Operational
90 days ago
100.0 % uptime
Today
Altoona City Operational
Altoona School District Operational
All Saints Regional Catholic School Operational
90 days ago
100.0 % uptime
Today
Alverno College Operational
Appleton Area School District Operational
Appleton Boys and Girls Club Operational
City of Appleton Operational
Appleton Performing Arts Center Operational
Ashwaubenon School District Operational
Village of Ashwaubenon Operational
Auburndale School District Operational
Aurora University Operational
Augusta School District Operational
Baraboo School District Operational
Barneveld School District Operational
Village of Bellevue Operational
90 days ago
100.0 % uptime
Today
City of Beloit Operational
Beloit College Operational
Beloit School District Operational
Berlin Area School District Operational
Big Foot UHS School District Operational
Versiti Operational
City of Brookfield Operational
Brown County Operational
Brown County 2 Remote Site Operational
Brown County 3 Remote Site Operational
Brown County Jail Operational
Brown County Law Enforcement Operational
Brown County New Eye Operational
Brown County PDCT Operational
Brown County PDCT 2 Operational
Brown County Public Service Commission Operational
Cadott Community School District Operational
Calumet County Operational
Cameron School District Operational
Campbellsport School District Operational
Carroll University Operational
Carthage College Operational
CESA 2 Operational
CESA 3 Operational
CESA 10 Operational
Chetek-Weyerhaeuser School District Operational
Children Hospital and Health System Operational
Chippewa County Operational
Chippewa Valley Technical College Operational
Chippewa Falls Area Unified School District Operational
Clear Lake School District Operational
Clinton Community School District Operational
Cochrane-Fountain City School District Operational
Colby School District Operational
Colfax School District Operational
Cornell School District Operational
Cudahy School District Operational
D C Everest Area School District Operational
Dane County Operational
City of De Pere Operational
De Pere School District Operational
Denmark School District Operational
Discovery World Operational
90 days ago
100.0 % uptime
Today
Door County Operational
Dove Health Care Operational
Dunn County Operational
East Troy Community School District Operational
90 days ago
100.0 % uptime
Today
Eau Claire Area School District Operational
Eau Claire Catholic Schools Operational
City of Eau Claire Operational
Eau Claire County Operational
Edgerton School District Operational
Educators Credit Union Operational
Elk Mound Area School District Operational
Elkhorn Area School District Operational
Fall Creek School District Operational
Family Peace Center Operational
Fond du Lac Band Reservation Operational
90 days ago
100.0 % uptime
Today
City of Fond du Lac Operational
Fond du Lac County Operational
Fond du Lac School District Operational
Fort Atkinson School District Major Outage
Fox City Performing Arts Center Operational
Fox Valley Lutheran High School Operational
Fox Valley Technical College Operational
City of Franklin Operational
Franklin Public School District Operational
Town of Grand Chute Operational
Grant County Operational
City of Green Bay Operational
Green Bay Area School District Operational
Green Bay Community Church Operational
Green Lake County Operational
Greendale School District Operational
90 days ago
100.0 % uptime
Today
Greendale Village Operational
90 days ago
100.0 % uptime
Today
City of Greenfield Operational
Greenfield School District Operational
Greenwood School District Operational
Gresham School District Operational
Hartford UHS School District Operational
Hartland-Lakeside J3 School District Operational
Hilbert School District Operational
HNR School District-Neosho Operational
HNR School District- Rubicon Operational
Holy Apostles School Operational
Holy Hill Area School District Operational
Howard Village Operational
Howard-Suamico School District Operational
Hudson School District Operational
Inclusa Operational
Independence First Operational
Indianhead Federated Library System Operational
Jackson County Operational
City of Janesville Operational
Janesville School District Operational
90 days ago
100.0 % uptime
Today
Jefferson County Operational
Jefferson School District Operational
Kaukauna Area School District Operational
Kenosha County Operational
Kenosha County Public Library System Operational
Kenosha Unified School District Operational
City of La Crosse Operational
La Crosse Public Library Operational
90 days ago
100.0 % uptime
Today
La Crosse School District Operational
Lac Courte Oreilles Ojibwe University Operational
90 days ago
100.0 % uptime
Today
School District of Ladysmith Operational
Lake Holcombe School District Operational
Lakeland University Operational
Lancaster Community Schools Operational
90 days ago
100.0 % uptime
Today
Lawrence University Operational
Lincoln County Operational
Little Chute Area School District Operational
Village of Little Chute Operational
Lomira School District Operational
Loyal School District Operational
Luther High School Operational
Luxemburg-Casco School District Operational
Madison Area Technical College Operational
City of Madison Operational
Madison Metropolitan School District Operational
Manitowoc Public Utilities Operational
Manitowoc School District Operational
Marathon County Operational
Marcus Center for the Performing Arts Operational
90 days ago
100.0 % uptime
Today
Marinette City Operational
Marinette County Operational
Marinette School District Operational
Marquette University Operational
Marshall School District Operational
City of Marshfield Operational
Marshfield Unified School District Operational
Mayville School District Operational
McDonell Area Catholic School District Operational
McFarland School District Operational
Medical College of Wisconsin Operational
City of Menasha Operational
Menasha Joint School District Operational
Town of Menasha Operational
Menasha Utilities Operational
Menomonie Area School District Operational
Meriter Hospital, Inc. Operational
Messmer Catholic Operational
Mid-State Technical College Operational
Mid-State Technical College - Stevens Point Operational
90 days ago
98.94 % uptime
Today
Mid-Wisconsin Federated Library System Operational
Middleton-Cross Plains Area School District Operational
Milwaukee Area Technical College Operational
Milwaukee Art Museum Operational
City of Milwaukee Operational
Milwaukee Institute of Art and Design Operational
Milwaukee Public Museum Operational
Milwaukee School of Engineering Operational
Mineral Point Unified School District Major Outage
Mondovi School District Operational
Monona Grove School District Operational
Monroe School District Operational
Montello School District Operational
Moraine Park Technical College Operational
Mosinee School District Operational
Mount Mary University Operational
90 days ago
100.0 % uptime
Today
Muskego City Operational
90 days ago
97.66 % uptime
Today
Muskego-Norway School District Operational
City of Neenah Operational
Neenah Joint School District Operational
Neillsville School District Operational
City of New Berlin Operational
New Berlin School District Operational
Nicolet Area Technical College Operational
Nicolet Federated Library System Operational
North Central Health Care Operational
North Fond du Lac School District Operational
Northeast Wisconsin Technical College Operational
Northern Waters Library Service Operational
Northland College Operational
Northland International University Operational
Northwood Technical College Operational
Oak Creek-Franklin Joint School District Operational
90 days ago
100.0 % uptime
Today
Oconomowoc Area School District Operational
90 days ago
100.0 % uptime
Today
Oconto County Operational
90 days ago
100.0 % uptime
Today
Omro School District Operational
Onalaska School District Operational
Oshkosh Area School District Operational
City of Oshkosh Operational
Osseo-Fairchild School District Operational
Owen-Withee School District Operational
Pabst Theater Organization Operational
90 days ago
100.0 % uptime
Today
Palmyra-Eagle Area School District Operational
PESI Operational
Pier Wisconsin Operational
City of Platteville Operational
Platteville School District Operational
Plover Village Operational
90 days ago
99.93 % uptime
Today
Portage County Operational
Price County Operational
Pulaski Community School District Operational
Rhinelander School District Operational
Rice Lake Area School District Operational
Richmond School District Operational
Ripon Area School District Operational
River Falls School District Operational
Rock County Operational
Rock Prairie Montessori School Operational
90 days ago
100.0 % uptime
Today
Rosendale-Brandon School District Operational
Royal Credit Union Operational
Rubicon J6 School District Operational
Rural Health Care Operational
Sacred Heart Hospital Operational
Sacred Heart Seminary and School of Theology Operational
90 days ago
100.0 % uptime
Today
St. Augustine University Parish Operational
St. Francis Xavier Catholic School Systems Operational
St. Joseph's Hospital Operational
St Mary's Hospital Medical Center Operational
90 days ago
99.84 % uptime
Today
St. Mary's Springs Academy Operational
St. Norbert College Operational
St. Thomas Aquinas Parish School Operational
St. Vincent Hospital Operational
Sevastopol School District Operational
Sheboygan Area School District Operational
City of Sheboygan Operational
Sheboygan County Operational
Shorewood School District Operational
90 days ago
100.0 % uptime
Today
Silver Lake College Operational
Slinger School District Operational
South Central Library System Operational
Southern Door County School District Operational
Southwest Health Center Operational
Southwest Library System Operational
90 days ago
100.0 % uptime
Today
Sparta Area School District Operational
90 days ago
100.0 % uptime
Today
Spencer School District Operational
Spooner Area School District Operational
Spooner Health System Operational
Stanley-Boyd Area School District Operational
Stevens Point Area Public School District Operational
City of Stevens Point Operational
City of Sturgeon Bay Operational
90 days ago
100.0 % uptime
Today
Village of Suamico Operational
City of Superior Operational
SWITCH - Southeastern Wisc Info Tech Exchange Operational
Thorp School District Operational
Tomahawk School District Operational
Trout Lake Operational
Turtle Lake School District Operational
UW-Whitewater Operational
Verona Area School District Operational
Victory Christian Academy Operational
90 days ago
99.25 % uptime
Today
Viterbo University Operational
Washburn County Operational
Watertown Unified School District Operational
City of Watertown Operational
90 days ago
100.0 % uptime
Today
City of Waukesha Operational
Waukesha County Operational
Waukesha County Technical College Operational
Waukesha School District Operational
Waupaca County Operational
Waupun School District Operational
City of Wausau Operational
Wausau School District Operational
Wautoma Area School District Operational
Wauwatosa City Operational
City of West Allis Operational
West Allis-West Milwaukee School District Operational
West De Pere School District Operational
Western Technical College Operational
Westosha Special Ed Operational
Whitefish Bay School District Operational
City of Whitewater Operational
Whitewater Unified School District Operational
Whitnall School District Operational
Winnebago County Operational
Winnebago Lutheran Academy Operational
Winneconne Community School District Operational
Winnefox Library System Operational
WiscNet Headquarters Operational
90 days ago
99.97 % uptime
Today
Wisconsin Center for the Blind and Visually Impaired Operational
90 days ago
100.0 % uptime
Today
Wisconsin Center District Operational
90 days ago
100.0 % uptime
Today
Wisconsin Dells School District Operational
Wisconsin Department of Military Affairs Operational
State of Wisconsin Dept of Public Instruction Operational
Wisconsin Department of Transportation Operational
Wisconsin Economic Development Corporation - Madison Operational
Wisconsin Economic Development Corporation - Milwaukee Operational
Wisconsin Educational Communications Board Operational
State of Wisconsin Investment Board Operational
Wisconsin Lutheran High School Operational
State of Wisconsin Operational
Wisconsin Valley Library Service Operational
Wisconsin Regional Peering Operational
MERIT Network Operational
Pennsylvania State University Operational
SysNet Operational
Indiana Giga POP Operational
Northwestern University Operational
University of Chicago Operational
University of Iowa Operational
University of Illinois Operational
NorthernLights GigaPOP Operational
UW SysNet Operational
Illinois State University Operational
Penn State University Operational
KINBER Operational
MOREnet Operational
Iowa State University Operational
University of Nebraska CSN Operational
University of Nebraska Lincoln Operational
University of Missouri Operational
OneNet Operational
GPN Operational
Transit Share Major Outage
University of Wisconsin SysNet Operational
University of Iowa Operational
Penn State Operational
University of Minnesota Operational
Indiana University Operational
MERIT Major Outage
KINBER Operational
Iowa State University Operational
TEACH - Milwaukee Operational
Algoma School District Operational
All Saints Catholic School - Berlin Operational
Arrowhead UHS School District Operational
Bellin College Inc Operational
Bonduel School District Operational
Bowler School District Operational
Waukesha County Federated Library System (Bridges Library System) Operational
Bridges Library System Operational
Brighton #1 School District Operational
Bristol School District #1 Operational
Burlington Area School District Operational
Catholic Memorial High School Operational
CESA 1 Operational
CESA 6 Operational
CESA 7 Operational
Chilton School District Operational
Concordia University Operational
Dodgeland School District Operational
Elcho School District Operational
Elkhart Lake-Glenbeulah School District Operational
Erin School District Operational
Fox Point J2 School District Operational
Freedom Area School District Operational
Geneva J4 School District Operational
Genoa City J2 School District Operational
Gilmanton School District Operational
Grafton School District Operational
Granton Area School District Operational
Grantsburg School District Operational
Hartford J1 School District Operational
Holmen School District Operational
Horicon School District Operational
Hortonville Area School District Operational
Howards Grove School District Operational
Kettle Moraine School District Operational
Kewaunee School District Operational
Kiel Area School District Operational
Kimberly Area School District Operational
Kohler School District Operational
Lac du Flambeau #1 School District Operational
Lake Country School District Operational
Lakeshore Technical College Operational
Lena School District Operational
Linn J6 School District Operational
Living Hope Lutheran School Operational
Good Shepherd Lutheran School Operational
Maple Dale-Indian Hill School District Operational
Marian University of Fond du Lac Operational
Marquette University High School Operational
Medford Area Public School District Operational
Menominee Indian School District Operational
Mequon-Thiensville School District Operational
Merton Community School District Operational
Milton School District Operational
Milwaukee County Federated Library System Operational
Mishicot School District Operational
Monarch Library System Operational
Necedah Area School District Operational
New London School District Operational
Nicolet UHS School District Operational
Northcentral Technical College Operational
Northern Ozaukee School District Operational
Northland Pines School District Operational
Oakfield School District Operational
Outagamie Waupaca Library System Operational
Paris J1 School District Operational
Pewaukee School District Operational
Phillips School District Operational
Pittsville School District Operational
Plymouth Joint School District Operational
Port Washington-Saukville School District Operational
Prairie Lakes Library System Operational
Prairie Farm Public School District Operational
Prentice School District Operational
Racine Lutheran High School Operational
Racine Unified School District Operational
Randall J1 School District Operational
Raymond #14 School District Operational
Reedsville School District Operational
Rib Lake School District Operational
Ripon College Operational
Sacred Heart School of Theology Operational
Salem School District Operational
Sharon J11 School District Operational
Shawano School District Operational
Sheboygan Falls School District Operational
Shoreland Lutheran High School Operational
South Milwaukee School District Operational
Spring Valley School District Operational
St. Catherines High School Operational
St. Mary Catholic Schools Operational
Stone Bank School District Operational
Stoughton Area School District Operational
Sturgeon Bay School District Operational
Swallow School District Operational
Three Lakes School District Operational
Union Grove J1 School District Operational
Union Grove UHS School District Operational
Washington-Caldwell School District Operational
Waterford Graded J1 School District Operational
Waterford UHS School District Operational
Waupaca School District Operational
White Lake School District Operational
Whitefish Bay Dominican High School Operational
Wisconsin Lutheran College Operational
Wisconsin School for the Deaf Operational
Wrightstown Community School District Operational
TEACH - Madison Major Outage
Adams-Friendship Area School District Operational
Albany School District Operational
Almond-Bancroft School District Operational
Antigo Unified School District Operational
Argyle School District Operational
Bangor School District Operational
Barron Area School District Operational
Beecher-Dunbar-Pembine School District Operational
Belleville School District Operational
Belmont Community School District Operational
Benton School District Operational
Birchwood School District Operational
Black Hawk School District Operational
Blackhawk Technical College Operational
Boscobel Area School District Operational
Boyceville Community School District Operational
Brillion School District Operational
Cambria-Friesland School District Operational
Cambridge School District Operational
Cassville School District Operational
CESA 4 Operational
CESA 5 Operational
CESA 8 Operational
CESA 9 Operational
Coleman School District Operational
Coman School District Operational
Crivitz School District Operational
Cuba City School District Operational
Darlington Community School District Operational
De Forest Area School District Operational
Deerfield Community School District Operational
Delavan-Darien School District Operational
Dodgeville School District Operational
East Troy School District Operational
Edgar School District Operational
Edgewood High School Operational
Ellsworth Community School District Operational
Elmwood School District Operational
Fall River School District Operational
Flambeau School District Operational
Florence County School District Operational
Frederic School District Operational
Gillett School District Operational
Glenwood City School District Major Outage
Goodman-Armstrong Creek School District Operational
Green Lake School District Operational
Hayward Community School District Operational
Highland School District Operational
Hurley School District Operational
Hustisford School District Operational
Iola-Scandinavia School District Operational
Iowa-Grant School District Operational
Ithaca School District Operational
Johnson Creek School District Operational
Kewaskum School District Operational
Lac Courte Oreilles Ojibwa Community College Operational
Lake Mills Area School District Operational
Lakeland UHS School District Operational
Laona School District Operational
Lodi School District Operational
Marathon City School District Operational
Marion School District Operational
Markesan School District Operational
Mercer School District Operational
Minocqua J1 School District Operational
Monticello School District Operational
Mukwonago School District Operational
New Glarus School District Operational
Niagara School District Operational
Norris Academy Operational
North Lakeland School District Operational
Northwood School District Operational
Norwalk-Ontario-Wilton School District Operational
Oconto Falls Public School District Operational
Oconto Unified School District Operational
Oregon School District Operational
Osceola School District Operational
Parkview School District Operational
Pecatonica Area School District Operational
Peshtigo School District Operational
Phelps School District Operational
Plum City School District Operational
Port Edwards School District Operational
Portage Community School District Operational
Poynette School District Operational
Prairie du Chien Area School District Operational
Prescott School District Operational
Princeton School District Operational
Randolph School District Operational
Rio Community School District Operational
River Ridge School District Operational
River Valley School District Operational
Riverdale School District Operational
Rock Prairie Montessori Operational
Rosholt School District Operational
Sacred Heart of Jesus and Mary School Operational
Saint Croix Central School District Operational
Saint Croix Falls School District Operational
Sauk Prairie School District Operational
School District of Wild Rose Operational
Seneca School District Operational
Shell Lake School District Operational
Shiocton School District Operational
Shullsburg School District Operational
Siren School District Operational
Solon Springs School District Operational
Southwest Wisconsin Technical College Operational
Southwestern Wisconsin School District Operational
Stratford School District Operational
Sun Prairie Area School District Operational
Suring Public School District Operational
Tigerton School District Operational
Tomorrow River School District Operational
Tri-County Area School District Operational
Two Rivers Public School District Operational
Wabeno Area School District Operational
Walworth J1 School District Operational
Waterloo School District Operational
Waunakee Community School District Operational
Waupaca School District Operational
Wausaukee School District Operational
Wauzeka-Steuben School District Operational
Webster School District Operational
West Salem School District Operational
Westfield School District Operational
Weyauwega-Fremont School District Major Outage
Winding Rivers Library System Operational
Wisconsin Center for the Blind and Visually Impaired Operational
Wisconsin Heights School District Operational
Wonewoc-Union Center School District Operational
Woodruff J1 School District Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

2247705 | Spectrum | Equipment Maintenance Jul 1, 2026 00:00-06:00 CDT

Spectrum will be performing an Equipment Maintenance.

Anticipated Downtime: 120 minutes
Posted on Jun 18, 2026 - 17:23 CDT

2248089 | Spectrum | STD, LOS, Fiber Relocation Jul 8, 2026 00:00-06:00 CDT

Spectrum will be performing a STD, LOS, Fiber Relocation in Madison, WI.

Anticipated Downtime: 359 minutes.
Posted on Jun 18, 2026 - 16:59 CDT

2252501 | Spectrum | LOS, OS Upgrade Maintenance Jul 8, 2026 00:00-06:00 CDT

Spectrum will be performing a LOS, OS Upgrade Maintenance in Multiple Cities in NC.

Anticipated Downtime: 120 minutes
Posted on Jun 24, 2026 - 21:01 CDT
Jun 30, 2026
Multiple sites down | 2254213
Postmortem - Read details
Jun 30, 13:22 CDT
Resolved - This incident has been resolved.
Jun 30, 13:20 CDT
Monitoring - Alarms for devices have cleared. Service has been restored as of 12:11 PM
Jun 30, 12:41 CDT
Investigating - Hello,

Starting at 2:08 am we observed a loss of connection to our onsite equipment for your circuits.

At this time we are requesting onsite power and equipment verification.

Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To get a ticket opened please contact GLS and use your site ID, as listed below. GLS's phone number is 1.866.558.1920. Please reach out with any questions.

Thank you,

Waterloo School District: 1713
Phillips School District: 1324
Jun 30, 03:21 CDT
[2254325] Weyauwega-Fremont School District device unreachable | 2254325
Resolved - The WiscNet NOC has lost access to our device for Weyauwega-Fremont School District on 6/30 at 9:55 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.


The WiscNet NOC has lost access to our device for Weyauwega-Fremont School District on 6/30 at 9:55 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

The WiscNet NOC has lost access to our device for Weyauwega-Fremont School District on 6/30 at 9:55 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

We have observed the connection to the device restore at 11:20 AM CT. Please reach out if you need anything.
Jun 30, 12:36 CDT
[2254325] Weyauwega-Fremont School District device unreachable | 2254325
Resolved - This incident has been resolved.
Jun 30, 12:36 CDT
Update - We have observed the connection to the device restore at 11:20 AM CT. Please reach out if you need anything.
Jun 30, 12:35 CDT
Update - The WiscNet NOC has lost access to our device for Weyauwega-Fremont School District on 6/30 at 9:55 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.
Jun 30, 10:36 CDT
Identified - The WiscNet NOC has lost access to our device for Weyauwega-Fremont School District on 6/30 at 9:55 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.


The WiscNet NOC has lost access to our device for Weyauwega-Fremont School District on 6/30 at 9:55 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.
Jun 30, 10:36 CDT
2249201 | Spectrum | STD, LOS, Fiber Enclosure Maintenance
Completed - This maintenance has been cancelled
Jun 30, 12:14 CDT
Scheduled - Spectrum will be performing a STD, LOS, Fiber Enclosure Maintenance.

Anticipated Downtime: 120 minutes.
Jun 18, 16:50 CDT
[2254000] Necedah SD - 401242 - Handoff port down
Postmortem - Read details
Jun 30, 09:12 CDT
Resolved - This site is being turned down.
Jun 30, 09:11 CDT
Identified - The WiscNet NOC has lost access to our device for Necedah Area School District at 1:47 PM on 6/29. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1174. 

If you have any additional questions, please contact WiscNet NOC.
Jun 29, 14:07 CDT
[2254084] White Lake SD - 400664 - Outage
Postmortem - Read details
Jun 30, 09:07 CDT
Resolved - This outage is known and was expected.
Jun 30, 09:03 CDT
Identified - The WiscNet NOC has lost access to our device for White Lake School District at 4:39 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1836. 

If you have any additional questions, please contact WiscNet NOC.
Jun 29, 16:47 CDT
Multiple Sites Down | 2254154
Resolved - This incident has been resolved.
Jun 30, 07:32 CDT
Update - We are continuing to investigate this issue.
Jun 30, 03:43 CDT
Investigating - Hello,

We have observed multiple sites come into alarm indicating an outage affecting the following services.

Brillion School District - TEACH ID: 206
Chilton School District - TEACH ID: 265
Mishicot School District - TEACH ID: 1132
Spring Valley School District - TEACH ID: 1569
Two Rivers School District - TEACH ID: 1674
Reedsville School District - TEACH ID: 1410

At this time we request you verify power and equipment on site and if you require further assistance reach out to TEACH/GLS to open an investigation at 866.558.1920 using the provided TEACH ID.

Thank you,
Jun 30, 01:24 CDT
Lakeland University site down | 2254153
Resolved - Hello,

At this time the maintenance has been completed, and we are seeing services restored.

Please reach out with any questions.

Thank you,
Jun 30, 06:23 CDT
Update - Hello,

Our provider has informed us that this was missed impact on a maintenance they are preforming tonight. The window is set to end at 6 am CST.

We will follow up after the window for hands off.

Please reach out with any questions.

Thank you,
Jun 30, 02:05 CDT
Investigating - Hello,

Starting at 12:53 am we observed a loss of connection to our onsite equipment for your circuit.

At this time we are investigating this issue, while we are investigating please provide onsite power and equipment verification.

Please reach out with any questions.

Thank you,
Jun 30, 01:17 CDT
2249201 | Spectrum | STD, LOS, Fiber Enclosure Maintenance
Completed - The scheduled maintenance has been cancelled.
Jun 30, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 00:00 CDT
Scheduled - Spectrum will be performing a STD, LOS, Fiber Enclosure Maintenance.

Anticipated Downtime: 120 minutes.
Jun 18, 16:49 CDT
2248159 | Spectrum | STD, LOS, OS Upgrade
Completed - The scheduled maintenance has been completed.
Jun 30, 02:24 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 00:01 CDT
Scheduled - Spectrum will be performing a STD, LOS, OS Upgrade in BROOKFIELD, WI.

Anticipated Downtime: 240 minutes
Jun 18, 16:55 CDT
Jun 29, 2026
[2253968] Osceola School District - Traffic Alarm
Postmortem - Read details
Jun 29, 23:39 CDT
Resolved - Hello,

As of 9:06 pm cst we saw the traffic alarm clear. The issue was caused by boring rig cutting fiber. Please let us know if you have any questions.

Thanks,
Jun 29, 23:38 CDT
Investigating - Hello,

As of 9:06 pm cst we saw the traffic alarm clear. The issue was caused by boring rig cutting fiber. Please let us know if you have any questions.

Thanks,
Jun 29, 23:38 CDT
Identified - Hello,

We have an update from the LMP:

Preparations for splicing have begun. An excavator will be on site shortly to assist with repairs. Additional updates will be provided as they become available.

No ETR currently.

Thanks,
Jun 29, 17:47 CDT
Investigating - Hello,

We have an update from the LMP:

Preparations for splicing have begun. An excavator will be on site shortly to assist with repairs. Additional updates will be provided as they become available.

No ETR currently.

Thanks,
Jun 29, 17:32 CDT
Update - Hello,

Our provider has associated this event with an outage in the area caused by a fiber cut. Their construction team has been engaged for repairs, provided an ETA of 30 minutes and an ETR of 8 hours.
Jun 29, 13:33 CDT
Update - Hello,

Our provider has associated this event with an outage in the area caused by a fiber cut. Their construction team has been engaged for repairs, provided an ETA of 30 minutes and an ETR of 8 hours.
Jun 29, 13:32 CDT
Identified - Hello,

At approximately 12:15 CT today the WiscNet NOC observed traffic alarms for circuit 2396. The connection to the router is up and stable. We are reaching out to the LMP for investigation.
Jun 29, 13:02 CDT
[2254071] Spring Valley SD - 400631 - Down
Resolved - Hello,

We are now seeing this site as back up. We will continue to monitor this as usual.
Jun 29, 23:21 CDT
Identified - The WiscNet NOC has lost access to our device for Spring Valley SD at 4:05 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is1569. 

If you have any additional questions, please contact WiscNet NOC.
Jun 29, 16:18 CDT
[2254078] Geneva SD - 400498 - Down
Resolved - Hello,

We are now seeing this site as back up. We will continue to monitor this as usual.
Jun 29, 23:18 CDT
Identified - The WiscNet NOC has lost access to our device for Geneva J4 School District at 4:20 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3026. 

If you have any additional questions, please contact WiscNet NOC.
Jun 29, 16:31 CDT
WiscNet hub device r-wauwatosa-hub down, affecting multiple members | 2253796
Resolved - We are resolving this case, the r-wauwatosa-hub device has been stable since being power cycled this morning. We are still working with the vendor to determine if the device should be proactively replaced, and we'll provide a maintenance notice if this is required. Please reach out to support@wiscnet.net if you have any questions.
Jun 29, 17:27 CDT
Monitoring - A power cycle brought the hub device back, WiscNet is working with the device vendor to determine root cause, and whether replacement is still necessary.
Jun 29, 09:24 CDT
Update - WiscNet engineers are troubleshooting a hub device that has stopped responding and forwarding traffic. A new device has been provisioned, remote hands will attempt a power cycle shortly in an attempt to restore service.
Jun 29, 08:05 CDT
Investigating - Hello,

We are observing alarms indicating multiple sites down at this time. This was initially misidentified as impact of a maintenance that was going on over night. At this time we are investigating this outage and will provide updates on what we are able to discover.

Please, while we investigate this, verify power and equipment on site to rule out any layer 1 issues and reach out with any questions you may have.

Thank you,
Jun 29, 06:51 CDT
Hartford Union HS | 2253793
Postmortem - Read details
Jun 29, 08:19 CDT
Resolved - Hello,

We see this circuit up as of 6:28 AM CDT. While logged into the device, we observe that it was restarted 6:24 AM CDT, bringing the device back up and the circuit operational.
Jun 29, 08:14 CDT
Investigating - We are currently investigating this issue.
Jun 29, 06:10 CDT
[2253703] WiscNet - Reedsville School District - 400603 - Down
Postmortem - Read details
Jun 29, 01:33 CDT
Resolved - Hello,

This incident has been resolved. All alarms have cleared and services have been restored.

Please reach out if you have any questions.

Thank you,
Jun 29, 01:33 CDT
Update - Investigation is still underway with the provider.
Jun 28, 23:15 CDT
Investigating - We have engaged the upstream provider to further investigate as we observed multiple sites come into alarm at the same time.

We will share more details and more information becomes available.
Jun 28, 22:15 CDT
Update - We are continuing to work on a fix for this issue.
Jun 28, 21:59 CDT
Identified - Hello,

The WiscNet NOC has lost access to our device for **Reedsville School District** at **9:01 PM on 6/28/2026**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1410**.
Jun 28, 21:56 CDT
[2253702] WiscNet - Fox Point J2 School District - 400495 - Down
Postmortem - Read details
Jun 29, 01:33 CDT
Resolved - Hello,

This incident has been resolved. All alarms have cleared and services have been restored.

Please reach out if you have any questions.

Thank you,
Jun 29, 01:32 CDT
Update - Investigation is still underway with the provider.
Jun 28, 23:15 CDT
Investigating - We have engaged the upstream provider to further investigate as we observed multiple sites come into alarm at the same time.

We will share more details and more information becomes available.
Jun 28, 22:15 CDT
Update - We are continuing to work on a fix for this issue.
Jun 28, 21:58 CDT
Identified - Hello,

The WiscNet NOC has lost access to our device for **Fox Point J2 School District at 9:01 PM on 6/28/2026**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **2615**.
Jun 28, 21:57 CDT
Jun 28, 2026
[2253672] Shullsburg School District - 400624 - Down
Resolved - Hello,

We observe restored as of 4:57 PM. Logs indicate power failure on-site.

Please reach out to the WiscNet NOC if you have any questions.
Jun 28, 17:19 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for Shullsburg School District at 6/28/2026 at 2:07 PM CST.
Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1524.
Jun 28, 14:48 CDT
2253666 - Saint Croix Falls School District - Member Handoff Down
Postmortem - Read details
Jun 28, 15:48 CDT
Resolved - This incident has been resolved as of 13:52 CDT this afternoon.
Jun 28, 15:46 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for r-stcroixfallssd at 11:05 AM CDT 06/28/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1573.


Thank you,
Jun 28, 12:02 CDT
Jun 27, 2026
[2253396] Fall River School District - 400785 - Down
Resolved - Hello,

Circuit has restored after reported power outage was resolved.
Jun 27, 15:00 CDT
Investigating - The WiscNet NOC has lost access to our device for Fall River School District. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 467.

If you have any additional questions, please contact WiscNet NOC.
Jun 27, 08:52 CDT
2253556 - Victory Christian Academy - Down
Postmortem - Read details
Jun 27, 12:45 CDT
Resolved - Hello,

Our connection has been restored. Please reach out to the WiscNet NOC if you have any questions.
Jun 27, 10:42 CDT
Investigating - Hello,

At 6/27/2026 8:51:28 AM we seen the device onsite at Victory Christian Academy go down.

The provider has reached out and reported they have loss connection to their onsite device, and would like to verify power and connections to the equipment, and the devices rebooted. Please let us know if you have any questions, or if there is issues after rebooting the devices onsite.

Kind regards,
Jun 27, 09:21 CDT
Jun 26, 2026
[2253396] Fall River School District - 400785 - Down
Postmortem - Read details
Jun 26, 14:05 CDT
Resolved - Hello,

We're seeing that the site outage has restored and traffic is once again passing. Cause of outage was due to a firewall upgrade.

If you are still experiencing issues with your service, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 467.

Thank you,
WiscNet NOC
Jun 26, 14:02 CDT
Identified - Hello,

The WiscNet NOC has lost access to our device for **Fall River School District** at 1:33 **PM on 6/26/2026**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0467.
Jun 26, 13:49 CDT
2253342 | Chilton School District | handoff port down
Resolved - Hello,

We observed the handoff port restore at 11:33 AM Central. Please let us know if you experience any future issues at the district.

Thank you,
Jun 26, 12:54 CDT
Investigating - Hello,

We observed the handoff port as down starting on 6/26 at 10:07 AM Central for the Chilton School District. Please verify power and connection to the handoff port.

Thank you
Jun 26, 11:36 CDT
r-northfonddulacsd - 401240 - Down | 2253237
Resolved - Hello,

We observe this circuit restored as of 8:55 AM and observe logs indicating power issues to equipment have restored. Feel free to reach out to the WiscNet NOC if you have any further questions.
Jun 26, 11:44 CDT
Identified - Hello,

Provider states they observed last dying gasp alarms indicating a power issue on-site. Please verify power and equipment on-site and reach out to the WiscNet NOC if further assistance is needed.
Jun 26, 08:21 CDT
Investigating - Hello,

We are observing a loss of connectivity for circuit 401240 for North Fond Du Lac School District. We are investigating. In the meantime, please verify power and equipment on-site.
Jun 26, 08:04 CDT
2246271 | Spectrum | Fiber Relocation Maintenance
Completed - The scheduled maintenance has been completed.
Jun 26, 06:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 00:01 CDT
Scheduled - Spectrum will be performing a Fiber Relocation Maintenance in Madison, WI.

Anticipated Downtime: 359 minutes
Jun 18, 17:10 CDT
2245695 | Spectrum | Configuration Change Maintenance
Completed - The scheduled maintenance has been completed.
Jun 26, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 00:00 CDT
Scheduled - Spectrum will be performing a Configuration Change Maintenance.

Anticipated Downtime: 120 minutes.
Jun 18, 17:02 CDT
Jun 25, 2026
2252823 - South West Technical College (400629) - Down
Resolved - Hello,

Crews are hands off at this time.

I see the connection has remained up and stable.

Please reach out for any questions or if further issues are being experienced.

Thank you,
Jun 25, 21:00 CDT
Update - Hello,

Alarms for the site have cleared at 6:37PM CDT. The provider is seeing alarms starting to clear on their end as well. Crews are not hands off at this time.

We will continue to follow-up with the provider until we receive the official hands off.

Thank you,
Jun 25, 19:19 CDT
Update - Hello,

Crews continue to work on repairs. An ETR has not been provided.

Thank you,
Jun 25, 19:06 CDT
Identified - The WiscNet NOC has lost access to our device for South West Technical College at 3:28PM CDT 6/25/2026.

We have engaged our provider and they are currently experiencing substantial fiber damage on their ring. The previous fix was due to a temporary fix where they rerouted traffic to "good" fibers in the bundle to restore traffic while splicers were en-route.

Due to the damage caused by the squirrel, the fiber was not intact enough for this to be a permanent solution and at about 15:20, the splicing crew was on site and had to cut the fiber bundle to repair the damaged segment.

Services are likely to be intermittent while the splicers complete their work. They will continue to work until the issue is resolved and we have confirmed good light levels.
Jun 25, 17:06 CDT
[2253034] Lodi School District Router Unreachable
Postmortem - Read details
Jun 25, 15:40 CDT
Resolved - Hello,

The WiscNet NOC has observed all alarms clear and we have regained access to the router at Lodi School District at 3:25pm.
Jun 25, 15:37 CDT
Identified - Hello,

The WiscNet NOC has lost access to our device for Lodi School District at 2:25pm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3200. 

If you have any additional questions, please contact WiscNet NOC.
Jun 25, 14:40 CDT
[2252862] CESA 5 router unreachable | #2252862
Postmortem - Read details
Jun 25, 10:32 CDT
Resolved - This incident has been resolved.
Jun 25, 10:27 CDT
Identified - The WiscNet NOC has lost access to our device for Cesa 5 on 6/25 at 9:03 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.
Jun 25, 09:14 CDT
2252825 | Southwest Wisconsin Technical College | down
Postmortem - Read details
Jun 25, 10:22 CDT
Resolved - Hello,

A provider found a ring issue on their network that resulted in the service being down. This service restored at 9:48 AM Central.

Please let us know if you continue to experience issues on this service.

Thank you
Jun 25, 10:16 CDT
Investigating - Hello,

Following our call, David called in to report the South West Technical college as down at 8:03 AM Central. Please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 471.

If you have any additional questions, please contact WiscNet NOC.

Thank you,
Jun 25, 08:54 CDT
Jun 24, 2026
[2252639] Gillet School District - 400499 - Down
Resolved - Hello,

We are seeing this back up and operational. We will continue to monitor this as usual.
Jun 24, 22:18 CDT
Investigating - Hello,

The WiscNet NOC saw this circuit go down on 6/24/2026 at 8:07 PM CST.

Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 536.
Jun 24, 20:25 CDT
#2252637 - CESA 8 - DOWN
Postmortem - Read details
Jun 24, 20:55 CDT
Resolved - Hello,


Around 8:33PM we saw service restoral.

Thank you,
Jun 24, 20:55 CDT
Investigating - Hello,

We've detected an outage on your service starting around 8:10PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761.

Thank you,
Jun 24, 20:24 CDT
Markesan School District - Router Unreachable
Postmortem - Read details
Jun 24, 14:59 CDT
Resolved - Hello,

Markesan School District has remained stable since 12:00pm. We will continue to monitor for any instability.
Jun 24, 14:57 CDT
Monitoring - Hello,

The WiscNet NOC has observed loss of connection to the router for Markesan School District from 11:43am-12:00pm. Device logs indicate a loss of power as the root cause, we will continue to monitor this circuit for stability.
Jun 24, 12:20 CDT
Hurley School District RFO | 2252383
Resolved - This incident has been resolved.
Jun 24, 14:53 CDT
Monitoring - Hello,

The WiscNet NOC has investigated and found the uptime of the router onsite is over 1 year and logs indicate potential issues upstream on GLS's network. GLS requests members reach out directly for RFO requests, please reach out to the GLS NOC at 1.866.558.1920 and reference your Teach ID 0673.
Jun 24, 09:52 CDT
[2252471] Shullsburg School District - 400624 - Down
Postmortem - Read details
Jun 24, 13:00 CDT
Resolved - This incident has been resolved.
Jun 24, 12:50 CDT
Update - Hello,

We are observing alarms have cleared at 11:49 AM CST.

Thank You,
Jun 24, 12:50 CDT
Identified - Hello,

The WiscNet NOC has lost access to our device for Shullsburg School District at 6/24/2026 at 10:41 AM CST.
Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1524.

Thank You,
Jun 24, 11:04 CDT
[2252463] Markesan SD - 400549 - Down
Postmortem - Read details
Jun 24, 11:02 CDT
Resolved - We saw the alarms for Markesan SD clear at 10:45 AM. All services have been restored.
Jun 24, 11:00 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 24, 10:59 CDT
Identified - The WiscNet NOC has lost access to our device for Markesan School District at 10:32 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0946.
Jun 24, 10:44 CDT
[2252092] Mishicot School District - Device Down
Postmortem - Read details
Jun 24, 08:46 CDT
Resolved - This incident has been resolved.
Jun 24, 08:45 CDT
Update - Hello,

The WiscNet NOC has lost access to our device for Mishicot School District at 6/23/2026 1:10:06 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1132.

Kind regards
Jun 23, 13:34 CDT
Update - We are continuing to work on a fix for this issue.
Jun 23, 13:34 CDT
Identified - Hello,

The WiscNet NOC has lost access to our device for Mishicot School District at 6/23/2026 1:10:06 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1132**. 

Kind regards
Jun 23, 13:30 CDT
[2248611] WiscNet Maintenance Notification - 3rd Party Equipment Maintenance - Green Lake County
Completed - The scheduled maintenance has been completed.
Jun 24, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 00:00 CDT
Update - Hello,

A WiscNet access partner will be performing maintenance that will impact your services. Please see details below.

Maintenance ID: 2244754
Start Date/Time: 06/24/2026 12:00AM CDT
End Date/Time: 06/24/2026 06:00AM CDT
Event Location: GREEN LAKE COUNTY - JUSTICE CENTER
Work Description: Equipment Maintenance

If you have any questions or concerns, please contact the WiscNet NOC by emailing noc@wiscnet.net or calling 608-442-6761.

Thank you,

WiscNet NOC
Jun 12, 12:03 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 12, 11:59 CDT
Jun 23, 2026
Abbotsford School District - 2252172
Resolved - Hello,

This site is on a list to be turned down. Please disregard the previous email. Apologize for any confusion this has casued.

Thanks,
Jun 23, 19:34 CDT
Update - Hello,

Reached out to the LMP and they would like you power cycle both the Adva and the Cisco device on-site. If that does not fix the issue, please call us immediately and we will arrange a dispatch to the site. Call us at Wiscnet NOC 608-442-6767.

Thanks,
Jun 23, 18:02 CDT
Investigating - Hello,

At 4:19 pm cst we saw the Abbotsford circuit go down. We will reach out LMP and open a ticket.

Thanks,
Jun 23, 16:52 CDT
Colfax School District - Down
Resolved - This incident has been resolved.
Jun 23, 16:39 CDT
Investigating - Hello,

At 3:52 pm CST we noticed alarms for the router at Colfax SD and at at 4:00pm we saw the Colfax school district router come back up.

Please let us know if you have any questions.

Thanks,
Jun 22, 16:16 CDT
Verona School District Upstream Connection Down | 2251607
Postmortem - Read details
Jun 23, 14:39 CDT
Resolved - Hello,

Our provider has completed fiber repair, and the connection has restored.
Jun 23, 14:36 CDT
Update - Hello,

Our provider is working on repairs and has an ETR this afternoon.
Jun 23, 09:15 CDT
Update - Hello

The fiber cut was confirmed by the provider and caused by a lawnmower striking an above ground loop of fiber. The provider is aware of the location of the cut. A crew will be dispatched to the site tomorrow morning to repair the cut fiber. Please let us know if you have any questions.

Thanks,
Jun 22, 16:40 CDT
Update - We are continuing to work on a fix for this issue.
Jun 22, 16:37 CDT
Identified - Hello,

Our provider is aware of a suspected fiber cut and is investigating to find the location of the damage.
Jun 22, 14:49 CDT
Investigating - Hello,

At 1:30pm, the WiscNet NOC observed alarms for an upstream connection for Verona School District. The site traffic has rerouted to the backup connection. We are reaching out to the Provider to investigate the cause.
Jun 22, 14:00 CDT
Victory Christian Academy Down | 2251871
Postmortem - Read details
Jun 23, 13:48 CDT
Resolved - Hello,

The port onsite indicated a possible cable disconnect or failed port facing the provider. The connection shows back online.
Jun 23, 13:35 CDT
Identified - Hello,

The local area provider is unable to reach their onsite device, and is requesting the onsite devices power cabling and network cabling is checked for any accidental disconnects.

Please let us know once the equipment has been checked, or if there are any questions.
Jun 23, 08:51 CDT
Investigating - Hello,

Starting at 6 am we observed a loss of connection to our onsite equipment for your circuit.

At this time we are investigating this issue on our end can you provide onsite power and equipment verification?

Please reach out with any questions.

Thank you,
Jun 23, 06:20 CDT
2244404 | Spectrum | STD, LOS, Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Jun 23, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 00:00 CDT
Scheduled - Spectrum will be performing a STD, LOS, Equipment Maintenance in GAINESVILLE, GA.

Anticipated Downtime: 120 minutes.
Jun 4, 19:50 CDT
Jun 22, 2026
[2251678] Fall River School District - 400785 - Down
Resolved - Hello,

We're seeing that the site outage has restored and traffic is once again passing. Cause of outage unclear.

If you are still experiencing issues with your service, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 467.

Thank you,
WiscNet NOC
Jun 22, 18:57 CDT
Identified - Hello,

The WiscNet NOC has lost access to our device for **Fall River School District** at **3:26 PM on 6/22/2026**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 467.
Jun 22, 15:53 CDT
Jun 21, 2026

No incidents reported.

Jun 20, 2026
Lake Mills Area School District - Down | 2251233
Resolved - Hello,

We observe this restored as of 1:33 PM CDT.
Jun 20, 15:05 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for the Lake Mills Area School District at 6:17AM CDT 6/20/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work that could impact this and believe it to be a network event, please contact GLS Tech Support at 866-558-1920. The TEACH ID for this circuit is 3027.

Thank you,
Jun 20, 06:35 CDT
Jun 19, 2026
2251104 - Hartford J1 School District - Down
Postmortem - Read details
Jun 19, 16:02 CDT
Resolved - Hello,

We observed this restore at 3:07 PM Central. Feel free to reach out to the WiscNet NOC if you have any further questions.
Jun 19, 15:50 CDT
Investigating - Hello,

The WiscNet NOC has lost access to our device for Hartford J1 School District at 1:42 PM Central on 6/19. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 616.

If you have any additional questions, please contact WiscNet NOC.
Jun 19, 14:43 CDT
Gillett School District Down | 2250884
Postmortem - Read details
Jun 19, 13:39 CDT
Resolved - Services have been restored.
Jun 19, 13:33 CDT
Monitoring - Hello,

We are observed alarms clear at 12:55 PM. Services should be restored and we are seeing traffic pass. We were able to determine that this outage was due to a loss of power. Total down time for this outage was 732 minutes.
Jun 19, 13:31 CDT
Investigating - Hello,

Starting at 12:43 am we lost connection to our onsite equipment.

At this time we are requesting onsite power and equipment verification.

Due to a policy change on GLS's end we are unable to open a ticket on your behalf. GLS can be contacted at 1.866.558.1920 and you can open a ticket with your site ID of 536, or give consent for us to open a ticket on your behalf.

Please reach out with any questions.

Thank you,
Jun 19, 01:01 CDT
Genoa City J2 School District | 2250933
Resolved - Hello,

At this time we are seeing all alarms cleared and services restored.

Please reach out with any questions.

Thank you,
Jun 19, 06:34 CDT
Update - Hello,

The provided site ID in the last post was incorrect. The correct site ID is 3182.

Please reach out with any questions.

Thank you,
Jun 19, 03:07 CDT
Investigating - Hello,

Starting at 2:46 am we observed a loss of connection to our onsite equipment for your circuit.

At this time we are requesting onsite power and equipment verification.

Due to a policy change on GLS's end we are unable to open a ticket on your behalf. For a ticket to be opened you can contact GLS at 1.866.558.1920 and use your site ID 3308. You can also give consent to GLS for us to open a ticket on your behalf.

Please reach out with any questions.

Thank you,
Jun 19, 03:07 CDT
Delavan-Darien School District Down | 2250932
Resolved - Hello,

At this time we are seeing all services restored.

Please reach out with any questions.

Thank you,
Jun 19, 06:32 CDT
Investigating - Hello,

Starting at 2:46 am we observed a loss of connection to our onsite equipment for your circuit.

At this time we are requesting onsite power and equipment verification.

Due to a policy change on GLS's end we are unable to open a ticket on your behalf. For a ticket to be opened you can contact GLS at 1.866.558.1920 and use your site ID 3308. You can also give consent to GLS for us to open a ticket on your behalf.

Please reach out with any questions.

Thank you,
Jun 19, 03:02 CDT
CESA 8 Down | 2250888
Resolved - Hello,

At this time we are seeing all alarms cleared, and services restored.

Please reach out with any questions.

Thank you,
Jun 19, 06:30 CDT
Investigating - Hello,

Starting at 12:43 am we observed a loss of connection to our onsite equipment for this circuit.

At this time we are requesting onsite power and equipment verification.

Due to a policy change on GLS's end we are unable to open a ticket on your behalf. To open a ticket GLS can be contacted at 1.866.558.1920, and you can reference your site ID of 535. Otherwise you can call them and give us permission to open a ticket on your behalf.

Please reach out with any questions.

Thank you,
Jun 19, 01:08 CDT
2239780 | Spectrum | STD, LOS, Equipment Maintenance
Completed - The scheduled maintenance has been completed.
Jun 19, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 00:00 CDT
Scheduled - Spectrum will be performing a STD, LOS, Equipment Maintenance.

Anticipated Downtime: 120 minutes.
Jun 1, 23:13 CDT
Jun 18, 2026
2250816 - McDonell Area Catholic School District - DOWN
Postmortem - Read details
Jun 18, 15:53 CDT
Resolved - Hello,


As soon as I sent my previous message, we're seeing the service restored. At this point in time we're suspecting a power event.


Thank you,
Jun 18, 15:53 CDT
Investigating - Hello,

We're seeing an issue with the router associated with the McDonell Area Catholic School District as down. If there is a known power or maintenance event affecting the service please reach out to 608-442-6761.


Thank you,
Jun 18, 15:52 CDT
[2250742] Glenwood City SD - 400502 - Down
Resolved - The WiscNet NOC has lost access to our device for Glenwood City School District at 12:25 PM on 6/18. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 544. 
If you have any additional questions, please contact WiscNet NOC.  

Hello,

The alarms have cleared traffic is starting to pass. This outage was between the times of 12:25 PM to 12:39 PM CST.
Jun 18, 13:10 CDT
[2250742] Glenwood City SD - 400502 - Down
Postmortem - Read details
Jun 18, 13:18 CDT
Resolved - This incident has been resolved.
Jun 18, 13:10 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 18, 13:07 CDT
Update - Hello,

The alarms have cleared traffic is starting to pass. This outage was between the times of 12:25 PM to 12:39 PM CST.
Jun 18, 13:02 CDT
Identified - The WiscNet NOC has lost access to our device for Glenwood City School District at 12:25 PM on 6/18. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0544. 
If you have any additional questions, please contact WiscNet NOC.
Jun 18, 12:41 CDT
[2250690] Lakeland Union High School - Handoff Port Traffic
Postmortem - Read details
Jun 18, 12:15 CDT
Resolved - Hello,

The Wiscnet NOC observed traffic restore to historical levels, and all alarms have cleared.
Jun 18, 12:14 CDT
Investigating - We are currently investigating this issue.
Jun 18, 11:41 CDT
Identified - Hello,

At 11:00am, the WiscNet NOC observed a steep drop in traffic for Lakeland Union High School. Please reach out to the WiscNet NOC if you are aware of any work that would affect this circuit, or if you are experiencing issues with the service.
Jun 18, 11:37 CDT
2249523 City of Muskego - handoff port down
Postmortem - Read details
Jun 18, 11:53 CDT
Resolved - Hello,

We still see the port in alarm due to no traffic however we do see the port's status is up/up. We will continue to monitor this port.
Jun 18, 11:49 CDT
Identified - Hello,

We observed the handoff port as down starting on 6/15 at 4:00 PM CDT for the City of Muskego site. Please verify power and connection to the handoff port.

Thank you
Jun 16, 09:27 CDT
Mulitple Sites Down 6/17/26 | 2250232
Postmortem - Read details
Jun 18, 10:07 CDT
Resolved - This incident has been resolved.
Jun 18, 09:51 CDT
Update - Hello,

We are seeing services restored at 8:01 AM today.
Jun 18, 08:32 CDT
Monitoring - Hello,

Our provider requests that the equipment onsite have power verified and be rebooted. Please reach out to the WiscNet NOC if you are still down after verifying power and rebooting.
Jun 17, 15:22 CDT
Update - Hello,

Our provider is aware of the outages. They working to isolate the issue and identify the root cause quickly.
We will share updates as soon as more information becomes available.
Jun 17, 14:57 CDT
Investigating - Hello,

We are seeing multiple services affected starting at 1:05 PM. We have reached out to our provider for further investigation.
Jun 17, 14:05 CDT
Loyal School District Down | 2250527
Postmortem - Read details
Jun 18, 07:35 CDT
Resolved - Hello,

We have observed the device restore around 6:00 AM.

Please reach out if you have any questions.

Thank you,
Jun 18, 07:34 CDT
Investigating - Hello,

We have discovered an alarm indicating a loss of signal to the device at the Loyal School District. Please confirm power to the site as well as equipment and if there are any maintenance events occurring that could impact this device.
Jun 18, 05:55 CDT
Jun 17, 2026
#2250378 - Seneca School District - DOWN
Postmortem - Read details
Jun 17, 20:16 CDT
Resolved - Hello,


We're seeing this service resolved, we attributed this outage due to a local power outage.

Thank you,
Jun 17, 20:16 CDT
Investigating - Hello,



We've detected an outage on your service starting around 5:41PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761.



Thank you,
Jun 17, 17:54 CDT
[2243616] WiscNet Maintenance Notification - 3rd Party OS Upgrade - Salem School District
Completed - The scheduled maintenance has been completed.
Jun 17, 06:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 00:01 CDT
Update - Hello,

A WiscNet access partner will be performing maintenance that will impact your services. Please see details below.

Maintenance ID: 2243616
Start Date/Time: 06/17/2026 12:00AM CDT
End Date/Time: 06/17/2026 06:00AM CDT
Anticipated Downtime: 360 minutes
Event Location: Chetek, WI
Work Description: Network Equipment OS Upgrade

If you have any questions or concerns, please contact the WiscNet NOC by emailing noc@wiscnet.net or calling 608-442-6761.

Thank you,

WiscNet NOC
Jun 2, 23:12 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 2, 23:10 CDT
2241665 | Spectrum | OS Upgrade
Completed - The scheduled maintenance has been completed.
Jun 17, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 00:00 CDT
Scheduled - Spectrum will be performing an OS Upgrade in Chetek, WI.

Anticipated Downtime: 360 minutes
Jun 1, 15:16 CDT
[2243608] WiscNet Maintenance Notification - 3rd Party OS Upgrade - Kenosha Unified School District
Completed - The scheduled maintenance has been completed.
Jun 17, 02:25 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 00:01 CDT
Update - Hello,

A WiscNet access partner will be performing maintenance that will impact your services. Please see details below.

Maintenance ID: 2243608
Start Date/Time: 06/17/2026 12:00AM CDT
End Date/Time: 06/17/2026 06:00AM CDT
Anticipated Downtime: 360 minutes
Event Location: Chetek, WI
Work Description: Network equipment software upgrades

If you have any questions or concerns, please contact the WiscNet NOC by emailing noc@wiscnet.net or calling 608-442-6761.

Thank you,

WiscNet NOC
Jun 2, 22:55 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 2, 22:51 CDT
Jun 16, 2026
[2248513] r-greendalevil - handoff port down
Postmortem - Read details
Jun 16, 12:34 CDT
Resolved - Hello,

We have adjusted alarm thresholds, and are seeing traffic passing on the primary path. Please reach out to the Wiscnet NOC if you have any questions.
Jun 16, 12:29 CDT
Update - Hello,

To clarify, WiscNet is not seeing the ports down, but we are seeing traffic alarming as it is very minimal and below thresholds.
Jun 15, 12:43 CDT
Identified - Hello,

We are observing handoff port down for circuit 401210. Please verify power and connection to equipment and feel free to reach out if further assistance is needed.
Jun 12, 08:18 CDT
Brighton School District - 2248342
Postmortem - Read details
Jun 16, 10:32 CDT
Resolved - Hello,

The WiscNet NOC has observed all alarms clear for Brighton School District.
Jun 16, 10:28 CDT
Investigating - At 6:19 pm CST we saw an alarm at Brighton School District. Can you please check power and equipment. If you have any further issues please reach out to GLS at 866-558-1920 and open a support ticket.

Thanks,
Jun 11, 18:39 CDT
[2248600] Shawano School District - Down
Postmortem - Read details
Jun 16, 10:13 CDT
Resolved - Hello,

The WiscNet NOC has observed all alarms clear and have remained restored since 6/15 at 7:34pm.
Jun 16, 10:10 CDT
Update - We are continuing to work on a fix for this issue.
Jun 15, 10:11 CDT
Update - We are continuing to work on a fix for this issue.
Jun 12, 11:17 CDT
Identified - The WiscNet NOC has lost access to our device for Shawano School District at 6/11/2026 10:18:57 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2481.

We have observe multiple bounces since this morning, and are requesting the power source the devices are plugged into be checked for any issues.
Jun 12, 11:10 CDT
#2249325 - Wisconsin Department of Military Affairs - DOWN
Postmortem - Read details
Jun 16, 08:09 CDT
Resolved - Hello,

The WiscNet NOC observed all alarms clear at 7:33pm.
Jun 16, 08:07 CDT
Investigating - Hello,


We're observing an outage on your service. While we are investigating, if you can confirm power to the location and equipment please reach out to 608-442-6761. Also if this outage is expected please let us know.

Thank you,
Jun 15, 16:59 CDT
2242790 | AT&T | Network Maintenance
Completed - The scheduled maintenance has been completed.
Jun 16, 06:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 00:00 CDT
Scheduled - AT&T will be performing a maintenance to maintain the integrity of the network.

Anticipated Downtime: 12-20 minutes.
Jun 3, 20:28 CDT
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