Monitoring - We have been informed that this was impacted b a commercial power event and has since restored as of approximately 10:54 AM CD this morning. We will continue to monitor this for now.
Mar 14, 2026 - 11:13 CDT
Investigating - We have observed an issue affecting this location beginning at approximately 09:59 AM CDT this morning. We are investigating this at this time.
Mar 14, 2026 - 10:19 CDT
Abbotsford School District
Operational
Village of Allouez
Operational
Altra Federal Credit Union
Operational
90 days ago
100.0
% uptime
Today
Altoona City
Operational
Altoona School District
Operational
All Saints Regional Catholic School
Operational
90 days ago
100.0
% uptime
Today
Alverno College
Operational
Appleton Area School District
Operational
Appleton Boys and Girls Club
Operational
City of Appleton
Operational
Appleton Performing Arts Center
Operational
Ashwaubenon School District
Operational
Village of Ashwaubenon
Operational
Auburndale School District
Operational
Aurora University
Operational
Augusta School District
Operational
Baraboo School District
Operational
Barneveld School District
Operational
Village of Bellevue
Operational
90 days ago
100.0
% uptime
Today
City of Beloit
Operational
Beloit College
Operational
Beloit School District
Operational
Berlin Area School District
Operational
Big Foot UHS School District
Operational
Versiti
Operational
City of Brookfield
Operational
Brown County
Operational
Brown County 2 Remote Site
Operational
Brown County 3 Remote Site
Operational
Brown County Jail
Operational
Brown County Law Enforcement
Operational
Brown County New Eye
Operational
Brown County PDCT
Operational
Brown County PDCT 2
Operational
Brown County Public Service Commission
Operational
Cadott Community School District
Operational
Calumet County
Operational
Cameron School District
Operational
Campbellsport School District
Operational
Carroll University
Operational
Carthage College
Operational
CESA 2
Operational
CESA 3
Operational
CESA 10
Operational
Chetek-Weyerhaeuser School District
Operational
Children Hospital and Health System
Operational
Chippewa County
Operational
Chippewa Valley Technical College
Operational
Chippewa Falls Area Unified School District
Operational
Clear Lake School District
Operational
Clinton Community School District
Operational
Cochrane-Fountain City School District
Operational
Colby School District
Operational
Colfax School District
Operational
Cornell School District
Operational
Cudahy School District
Operational
D C Everest Area School District
Operational
Dane County
Operational
City of De Pere
Operational
De Pere School District
Operational
Denmark School District
Operational
Discovery World
Operational
90 days ago
100.0
% uptime
Today
Door County
Operational
Dove Health Care
Operational
Dunn County
Operational
East Troy Community School District
Operational
90 days ago
100.0
% uptime
Today
Eau Claire Area School District
Operational
Eau Claire Catholic Schools
Operational
City of Eau Claire
Operational
Eau Claire County
Operational
Edgerton School District
Operational
Educators Credit Union
Operational
Elk Mound Area School District
Operational
Elkhorn Area School District
Operational
Fall Creek School District
Operational
Family Peace Center
Operational
Fond du Lac Band Reservation
Operational
90 days ago
100.0
% uptime
Today
City of Fond du Lac
Operational
Fond du Lac County
Operational
Fond du Lac School District
Operational
Fort Atkinson School District
Operational
Fox City Performing Arts Center
Operational
Fox Valley Lutheran High School
Operational
Fox Valley Technical College
Operational
City of Franklin
Operational
Franklin Public School District
Operational
Town of Grand Chute
Operational
Grant County
Operational
City of Green Bay
Operational
Green Bay Area School District
Operational
Green Bay Community Church
Operational
Green Lake County
Operational
Greendale School District
Operational
90 days ago
100.0
% uptime
Today
Greendale Village
Operational
90 days ago
100.0
% uptime
Today
City of Greenfield
Operational
Greenfield School District
Operational
Greenwood School District
Operational
Gresham School District
Operational
Hartford UHS School District
Operational
Hartland-Lakeside J3 School District
Operational
Hilbert School District
Operational
HNR School District-Neosho
Operational
HNR School District- Rubicon
Operational
Holy Apostles School
Operational
Holy Hill Area School District
Operational
Howard Village
Operational
Howard-Suamico School District
Operational
Hudson School District
Operational
Inclusa
Operational
Independence First
Operational
Indianhead Federated Library System
Operational
Jackson County
Operational
City of Janesville
Operational
Janesville School District
Operational
90 days ago
100.0
% uptime
Today
Jefferson County
Operational
Jefferson School District
Operational
Kaukauna Area School District
Operational
Kenosha County
Operational
Kenosha County Public Library System
Operational
Kenosha Unified School District
Operational
City of La Crosse
Operational
La Crosse Public Library
Operational
90 days ago
100.0
% uptime
Today
La Crosse School District
Operational
Lac Courte Oreilles Ojibwe University
Operational
90 days ago
100.0
% uptime
Today
School District of Ladysmith
Operational
Lake Holcombe School District
Operational
Lakeland University
Operational
Lancaster Community Schools
Operational
90 days ago
100.0
% uptime
Today
Lawrence University
Operational
Lincoln County
Operational
Little Chute Area School District
Operational
Village of Little Chute
Operational
Lomira School District
Operational
Loyal School District
Operational
Luther High School
Operational
Luxemburg-Casco School District
Operational
Madison Area Technical College
Operational
City of Madison
Operational
Madison Metropolitan School District
Operational
Manitowoc Public Utilities
Operational
Manitowoc School District
Operational
Marathon County
Operational
Marcus Center for the Performing Arts
Operational
90 days ago
100.0
% uptime
Today
Marinette City
Operational
Marinette County
Operational
Marinette School District
Operational
Marquette University
Operational
Marshall School District
Operational
City of Marshfield
Operational
Marshfield Unified School District
Operational
Mayville School District
Operational
McDonell Area Catholic School District
Operational
McFarland School District
Operational
Medical College of Wisconsin
Operational
City of Menasha
Operational
Menasha Joint School District
Operational
Town of Menasha
Operational
Menasha Utilities
Operational
Menomonie Area School District
Operational
Meriter Hospital, Inc.
Operational
Messmer Catholic
Operational
Mid-State Technical College
Operational
Mid-State Technical College - Stevens Point
Operational
90 days ago
100.0
% uptime
Today
Mid-Wisconsin Federated Library System
Operational
Middleton-Cross Plains Area School District
Operational
Milwaukee Area Technical College
Operational
Milwaukee Art Museum
Operational
Milwaukee City Housing Authority
Operational
City of Milwaukee
Operational
Milwaukee Institute of Art and Design
Operational
Milwaukee Public Museum
Operational
Milwaukee School of Engineering
Operational
Mineral Point Unified School District
Operational
Mondovi School District
Operational
Monona Grove School District
Operational
Monroe School District
Operational
Montello School District
Operational
Moraine Park Technical College
Operational
Mosinee School District
Operational
Mount Mary University
Operational
90 days ago
100.0
% uptime
Today
Muskego City
Operational
90 days ago
100.0
% uptime
Today
Muskego-Norway School District
Operational
City of Neenah
Operational
Neenah Joint School District
Operational
Neillsville School District
Operational
City of New Berlin
Operational
New Berlin School District
Operational
Nicolet Area Technical College
Operational
Nicolet Federated Library System
Operational
North Central Health Care
Operational
North Fond du Lac School District
Operational
Northeast Wisconsin Technical College
Operational
Northern Waters Library Service
Operational
Northland College
Operational
Northland International University
Operational
Northwood Technical College
Operational
Oak Creek-Franklin Joint School District
Operational
90 days ago
100.0
% uptime
Today
Oconomowoc Area School District
Operational
90 days ago
100.0
% uptime
Today
Oconto County
Operational
90 days ago
100.0
% uptime
Today
Omro School District
Operational
Oshkosh Area School District
Operational
City of Oshkosh
Operational
Osseo-Fairchild School District
Operational
Owen-Withee School District
Operational
Pabst Theater Organization
Operational
90 days ago
100.0
% uptime
Today
Palmyra-Eagle Area School District
Operational
PESI
Operational
Pier Wisconsin
Operational
City of Platteville
Operational
Platteville School District
Operational
Plover Village
Operational
90 days ago
100.0
% uptime
Today
Portage County
Operational
Price County
Operational
Pulaski Community School District
Operational
Rhinelander School District
Operational
Rice Lake Area School District
Operational
Richmond School District
Operational
Ripon Area School District
Operational
River Falls School District
Operational
Rock County
Operational
Rock Prairie Montessori School
Operational
90 days ago
100.0
% uptime
Today
Rosendale-Brandon School District
Operational
Royal Credit Union
Operational
Rubicon J6 School District
Operational
Rural Health Care
Operational
Sacred Heart Hospital
Operational
Sacred Heart Seminary and School of Theology
Operational
90 days ago
100.0
% uptime
Today
St. Augustine University Parish
Operational
St. Francis Xavier Catholic School Systems
Operational
St. Joseph's Hospital
Operational
St Mary's Hospital Medical Center
Operational
90 days ago
100.0
% uptime
Today
St. Mary's Springs Academy
Operational
St. Norbert College
Operational
St. Thomas Aquinas Parish School
Operational
St. Vincent Hospital
Operational
Sevastopol School District
Operational
Sheboygan Area School District
Operational
City of Sheboygan
Operational
Sheboygan County
Operational
Shorewood School District
Operational
90 days ago
100.0
% uptime
Today
Silver Lake College
Operational
Slinger School District
Operational
South Central Library System
Operational
Southern Door County School District
Operational
Southwest Health Center
Operational
Southwest Library System
Operational
90 days ago
100.0
% uptime
Today
Sparta Area School District
Operational
90 days ago
100.0
% uptime
Today
Spencer School District
Operational
Spooner Area School District
Operational
Spooner Health System
Operational
Stanley-Boyd Area School District
Operational
Stevens Point Area Public School District
Operational
City of Stevens Point
Operational
City of Sturgeon Bay
Operational
90 days ago
100.0
% uptime
Today
Village of Suamico
Operational
City of Superior
Operational
SWITCH - Southeastern Wisc Info Tech Exchange
Operational
Thorp School District
Operational
Tomahawk School District
Operational
Trout Lake
Operational
Turtle Lake School District
Operational
UW-Whitewater
Operational
Verona Area School District
Operational
Victory Christian Academy
Operational
90 days ago
100.0
% uptime
Today
Viterbo University
Operational
Washburn County
Operational
Watertown Unified School District
Operational
City of Watertown
Operational
90 days ago
100.0
% uptime
Today
City of Waukesha
Operational
Waukesha County
Operational
Waukesha County Technical College
Operational
Waukesha School District
Operational
Waupaca County
Operational
Waupun School District
Operational
City of Wausau
Operational
Wausau School District
Operational
Wautoma Area School District
Operational
Wauwatosa City
Operational
City of West Allis
Operational
West Allis-West Milwaukee School District
Operational
West De Pere School District
Operational
Western Technical College
Operational
Westosha Special Ed
Operational
Whitefish Bay School District
Operational
City of Whitewater
Operational
Whitewater Unified School District
Operational
Whitnall School District
Operational
Winnebago County
Operational
Winnebago Lutheran Academy
Operational
Winneconne Community School District
Operational
Winnefox Library System
Operational
WiscNet Headquarters
Operational
90 days ago
99.99
% uptime
Today
Wisconsin Center for the Blind and Visually Impaired
Operational
90 days ago
100.0
% uptime
Today
Wisconsin Center District
Operational
90 days ago
100.0
% uptime
Today
Wisconsin Dells School District
Operational
Wisconsin Department of Military Affairs
Operational
State of Wisconsin Dept of Public Instruction
Operational
Wisconsin Department of Transportation
Operational
Wisconsin Economic Development Corporation - Madison
Operational
Wisconsin Economic Development Corporation - Milwaukee
Operational
Investigating -
The WiscNet NOC has lost access to our device for Dodgeville School District on 3/13/2026 at 12:45:29 PM . Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Mar 13, 13:00 CDT
Resolved -
This incident has been resolved.
Mar 13, 12:35 CDT
Monitoring -
We have observed the connection to the device restore and remain stable as of 12:24 PM. Thank you
Mar 13, 12:35 CDT
Investigating -
The WiscNet NOC has lost access to our device for the Erin School District on 3/13 at 12:06 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Mar 13, 12:16 CDT
We are seeing services as back up at 9:19 AM CST. The issue was due to fiber damage between our rack and the telco room.
Mar 13, 10:12 CDT
Update -
Hello,
After further investigation on circuit 401469, we believe the issue is coming from the OneNeck data center. We are seeing low light levels coming from the DC and suspect a failing optic or fiber might be the cause. We do not have access to Madison College's equipment onsite. We request that Madison College verify the optic is working correctly, check light levels coming from the optic, and to OTDR the connection from the DC to 222 West Washington Ave to rule out any fiber issues. Please provide an update on your investigations.
Mar 12, 14:55 CDT
Update -
Hello,
After further investigation, we believe the issue is coming from the OneNeck data center. We are seeing low light levels coming from the DC and suspect a failing optic or fiber might be the cause. We do not have access to Madison College's equipment onsite. We request that Madison College verify the optic is working correctly, check light levels coming from the optic, and to OTDR the connection from the DC to 222 West Washington Ave. Please provide an update on your investigations.
Mar 11, 15:48 CDT
Update -
A member of our engineering team will be dispatching to OTDR for additional information for investigation. Thank you
Mar 11, 14:28 CDT
Update -
The fiber provider has determined the spans they run are not impacted by any network event or disturbance. We are currently working with our internal engineering team to investigate the ends of the suspect span.
Mar 11, 13:25 CDT
Update -
We continue narrowing down the issue with the fiber provider. They have involved their engineering and are verifying the scope of affected services. They will keep us in the loop and we will share any and all information as we learn more. We continue to monitor and continue communications with the fiber provider as the investigation unfolds. Thank you
Mar 11, 11:51 CDT
Update -
We continue investigations, and are contacting the fiber provider for additional investigations and information. We will post any new information and updates to the investigation.
Mar 11, 10:39 CDT
Investigating -
Hello. We have been investigating the impairment observed on the secondary connection. We will post as we discover additional information but please reach out if you need anything.
Mar 11, 09:50 CDT
The WiscNet NOC has contacted GLS on your behalf and opened ticket 12010328, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
Thank you,
Mar 13, 03:37 CDT
Investigating -
Hello,
Starting at 3:24 am we lost connection to our equipment on site.
At this time we are requesting on site power and equipment verification while we investigate.
Resolved -
This incident has been resolved.
Mar 13, 03:36 CDT
Monitoring -
Hello,
At this time we are seeing services restored.
We followed up GLS and was informed their provider was preforming some testing on this circuit which took down services.
Please reach out with any questions.
Thank you,
Mar 13, 03:35 CDT
Update -
Hello,
The WiscNet NOC has contacted GLS on your behalf and opened ticket 12010164, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
Thank you,
Mar 13, 02:24 CDT
Investigating -
Hello,
Starting at 2:05 am we observed a loss of connect to our equipment on site.
At this time we are requesting on site power and equipment verification while we investigate.
Resolved -
We observed the site restore by 3:40PM CDT 3/12/2026.
We will continue monitoring as normal.
Mar 12, 17:42 CDT
Monitoring -
Hello,
The WiscNet NOC was notified that network outage alarms today are due to electrical work, and the connection will appear offline until approximately late this evening. We will monitor for restoral, please reach out if you have any questions.
Mar 12, 15:34 CDT
Investigating -
Hello,
The WiscNet NOC has observed the router become unreachable, please verify power and equipment onsite.
Mar 12, 15:08 CDT
Resolved -
This incident has been resolved.
Mar 12, 14:39 CDT
Monitoring -
Our monitoring indicates the packet loss observed has ceased. Please reach out if you experience any further issues.
Mar 12, 14:39 CDT
Investigating -
The WiscNet NOC has noted the packet loss you observed for Cesa06 starting at around 7:00 AM. Please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Mar 12, 09:20 CDT
Resolved -
We are seeing this device back up as of 5:25PM. This was confirmed to be a power outage local to the area.
Mar 11, 17:52 CDT
Investigating -
The WiscNet NOC has lost access to our device for Medford School District at 3:18 PM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Mar 11, 15:34 CDT
Our alarms cleared at 11:24 for our onsite device and after investigation we seen flapping in the log indicating the provider port went down.
Mar 11, 15:17 CDT
Update -
Hello,
GLS continues to work with their provider on isolating this issue.
We don't have an ETR at this time.
Please reach out with any questions.
Thank you,
Mar 11, 07:00 CDT
Update -
Hello,
GLS is still investigating this outage.
We don't have an ETR at this time.
Please reach out with any questions.
Thank you,
Mar 11, 05:44 CDT
Update -
Hello,
We are still investigating this issue at this time.
We don't have an ETR.
Please reach out with any questions.
Thank you,
Mar 11, 03:49 CDT
Update -
The WiscNet NOC has contacted GLS on your behalf and opened ticket 11986341, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
Mar 11, 01:49 CDT
Investigating -
Hello,
Starting at 1:19 am we observed a loss of connection to the device onsite.
At this time we are investigating this issue, while we are investigating can you provide onsite power and equipment verification?
Resolved -
This incident has been resolved.
Mar 11, 10:41 CDT
Update -
As of 10:22 today, we have observed the connection restore and remain stable. Please reach out if you are experiencing any lingering issues.
Mar 11, 10:41 CDT
Monitoring -
We have been informed that this is a result of a known network upgrade. Please reach out if you require any additional assistance, or have any questions or concerns. Thank you
Mar 11, 10:40 CDT
Investigating -
The WiscNet NOC has lost access to our device for Bridges Library System on 3/11 at 8:17 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Mar 11, 08:33 CDT
Resolved -
This incident has been resolved.
Mar 10, 15:46 CDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 10, 15:43 CDT
Investigating -
The WiscNet NOC has lost access to our device for Kiel Area School District at 10:57 A.M, 11:45 A.M and 12:54 P.M on 03/10/2026. Each time WiscNet has loss access to the device, it restores 4 minutes later.
Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Mar 10, 13:34 CDT
Resolved -
Date & Time of Incident: Mar 9th at 12:16PM CST Duration: 561 Minutes Technician(s): Barry P & Ben L Review Date: Mar 10
Root Cause: Fiber cut due to construction
Brief Summary: At 12:16PM CST, we began to observe the Milwaukee Area Technical College down. Upon further review, we found that this site was impacted by a fiber cut. Services were re-routed while crews repaired fiber. Once fibers were repaired services were migrated back. We continue to observe services up and stable at this time.
Mar 10, 09:23 CDT
Update -
Hello,
We saw this circuit come back up at 9:37 pm CST. We will continue to monitor the circuit,
Thanks,
Mar 9, 23:18 CDT
Monitoring -
Hello,
As noted over our recent call, construction crews have hit the fiber outside the building.
MATC has switched to the backup connection and will be in contact with the construction crew.
We will continue to monitor for service restoration and contact you when we see it back up.
Mar 9, 12:39 CDT
Investigating -
Hello,
Beginning at 12:16 PM CST on 3/9, we are seeing alarms indicating Milwaukee Area Technical College is down.
Please confirm power and equipment on site while we investigate this further.
Mar 9, 12:27 CDT
Resolved -
We are closing this post, but please reach out if you have any questions.
Mar 9, 15:17 CDT
Investigating -
Please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920 regarding the alarms observed on the gateway equipment. If you have any additional questions, please contact WiscNet NOC.
Mar 9, 10:21 CDT
We are seeing this site has restored as of 9:47 AM CST on 3/9/26.
Mar 9, 10:09 CDT
Investigating -
Hello,
Starting at 6:04AM CST we observed alarms come in indicating the Town of Grand Chute device went down. Can you please verify power and equipment on site?
The Wiscnet NOC has not observed loss of connection to the site router since service restored at 11:09am CST. Please reach out if you have any questions or concerns.
Mar 5, 14:09 CST
Monitoring -
Hello,
Wiscnet NOC observes that our connection to the router was lost at 10:54am CST, and restored at 11:09am CST. We continue to monitor, please reach out if you have any questions or updates regarding the power outage.
Thank you,
Mar 5, 11:17 CST
Investigating -
Hello,
We were notified that there is power loss to Winding Rivers Library's office, and the ETR is currently 1PM. We have observed loss of connection to the router, and are monitoring for restoral. Please reach out if you have any questions.
Mar 5, 11:13 CST
Resolved -
We have observed our device connection restore at 11:01AM CT today.
Mar 5, 11:22 CST
Investigating -
The WiscNet NOC has lost access to our device for West Salem School District at 10:30AM 03/05/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
Mar 5, 10:48 CST
We have observed our device connection restore at 11:07AM CT today.
Mar 5, 11:21 CST
Investigating -
The WiscNet NOC has lost access to our device for CESA 4 at 9:57AM 03/05/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
Mar 5, 10:26 CST
Resolved -
This event has been resolved, if you have any questions about the outage, please reach out to GLS/TEACH and ask for more information on ticket 11996201.
Mar 5, 09:20 CST
Monitoring -
We have opened ticket 11996201 with GLS/TEACH. Circuit has restored at 2:09 AM. We will monitor the situation and see if TEACH is aware of anything that may have taken this site down.
Mar 5, 02:25 CST
Investigating -
We are currently investigating this issue.
Mar 5, 02:00 CST
Upon looking at the device logs onsite, it looks like our alerts were due to a reboot onsite. All services are restored. Please reach out if there are issues or concerns.
Mar 4, 19:46 CST
Update -
Hello,
As of 3:47 PM, we are seeing services restored.
Mar 4, 15:51 CST
Investigating -
The WiscNet NOC has lost access to our device for Benton School District at 3:36 PM CST on 3/4/26. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Mar 4, 15:48 CST
Update -
The WiscNet NOC has contacted GLS on your behalf and opened ticket #11994276, for additional information, please reach out to the GLS NOC at 1.866.558.1920.
Mar 4, 00:11 CST
Investigating -
Hello,
Starting at 11:57 am we observed a loss of connection to your site.
At this time we are requesting onsite power and equipment verification.
Resolved -
This incident has been resolved.
Mar 3, 14:22 CST
Monitoring -
Hello. We have observed our device connection restore at 14:09 CT today. Please reach out if you have lingering issues. Thank you
Mar 3, 14:22 CST
Investigating -
The WiscNet NOC has lost access to our device for Monticello School District on 3/3 at 1:04 PM CT. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Mar 3, 13:30 CST
Completed -
Our partner provider has confirmed they are hands-off, and affected sites are fully recovered in WiscNet's monitoring.
Mar 2, 19:13 CST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 16:48 CST
Scheduled -
One of WiscNet's partner transport providers will be doing an emergency device replacement at our Eau Claire hub imminently, to remedy the existing incident 2208781 (tracked at https://status.wiscnet.net/incidents/4hplgvc56j89). The exact start of downtime is not yet known, we will update this event with more information when it becomes available.
Mar 2, 16:46 CST
Resolved -
This incident has been resolved.
Mar 2, 19:11 CST
Monitoring -
Hello,
At this time, WiscNet is seeing all services restored.
Please reach out if you have any questions or are experiencing any lingering issues.
Thank you,
Mar 2, 19:08 CST
Update -
Hello,
We have received notice that the field technician on site is currently working to replace the faulty equipment.
The WiscNet NOC and Engineering team are monitoring equipment for restoral and will verify all services once our provider has confirmed the replacement equipment has been installed.
Thank you,
Mar 2, 18:56 CST
Identified -
Hello,
Our provider has a field technician currently on site in Eau Claire, WI. They are working with their engineering team to configure replacement equipment. Once configured, they'll swap the equipment to restore services.
We will confirm once we have a hands-off notice and have confirmed traffic restored for all services.
Thank you,
Mar 2, 17:45 CST
Update -
Hello,
The WiscNet engineering team is working alongside our provider's field team to continue the investigation. As soon as further details become available, another update will be provided.
Thank you,
Mar 2, 16:36 CST
Update -
We continue to follow along with the provider's investigation. Thank you.
Mar 2, 15:55 CST
Update -
We are continuing to monitor and follow along with the provider's investigation. More updates to come as we continue and please reach out if you have any questions or concerns.
Mar 2, 14:43 CST
Update -
At this time we have opened a ticket with the provider who continues investigations. We will continue to provide updates as we learn more. Thank you
Mar 2, 13:43 CST
Update -
We are continuing to investigate this issue.
Mar 2, 13:04 CST
Investigating -
Hello. Starting at approximately 12:30 CT today we observed multiple site devices become unreachable. We are currently working with the provider to gather details and investigation. We will provide additional information in future updates. Thank you.
Mar 2, 13:04 CST