Ithaca School District site down | INC0627089

Incident Report for WiscNet

Resolved

Team,

We have observed the alarms clear and confirmed that the equipment is up - as such, this ticket has been resolved.

Thank you

Posted Jul 16, 2025 - 12:00 CDT

Monitoring

Team,

We have observed the alarms clear and confirmed that the equipment is up - as such, this ticket has been resolved.

Thank you

Posted Jul 15, 2025 - 11:46 CDT

Update

Greetings,

The WiscNet NOC has received confirmation that the down equipment is related to a site power outage. The NOC will hold our ticket pending power restoration.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

Posted Jul 15, 2025 - 10:13 CDT

Update

The WiscNet NOC has received confirmation that the down equipment is related to a site power outage. The NOC will hold our ticket pending power restoration.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

Posted Jul 15, 2025 - 08:53 CDT

Investigating

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

Posted Jul 15, 2025 - 08:41 CDT

This incident affected: Ithaca School District.