INC0628507 | WiscNet | Unable to Reach the Router Onsite For Jackson County

Incident Report for WiscNet

Resolved

Greetings,

Wiscnet NOC is seeing your equipment restored online for Jackson County. If there are any further questions or concerns please contact the NOC. Thank you.

Posted Jul 18, 2025 - 10:00 CDT

Monitoring

Greetings,

Wiscnet NOC is seeing your equipment restored online for Jackson County. If there are any further questions or concerns please contact the NOC. Thank you.

Posted Jul 17, 2025 - 09:25 CDT

Update

Our engineers are currently investigating the issue and you will receive an update shortly with further information.

Posted Jul 17, 2025 - 09:20 CDT

Investigating

The WiscNet NOC is currently observing loss / is unable to access the router onsite. Please verify power and equipment onsite and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

Posted Jul 17, 2025 - 04:42 CDT

This incident affected: Jackson County.