Date & Time of Incident: 6/18Duration:14Technician(s):Fue Khang Review Date: 6/18
Brief Summary: Alarms came in at 12:25 PM and cleared at 12:39 PM. We were made aware that this site is apart of a group of sites that are pending termination of network access at the end of June.
Posted Jun 18, 2026 - 13:18 CDT
Resolved
This incident has been resolved.
Posted Jun 18, 2026 - 13:10 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 18, 2026 - 13:07 CDT
Update
Hello,
The alarms have cleared traffic is starting to pass. This outage was between the times of 12:25 PM to 12:39 PM CST.
Posted Jun 18, 2026 - 13:02 CDT
Identified
The WiscNet NOC has lost access to our device for Glenwood City School District at 12:25 PM on 6/18. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0544. If you have any additional questions, please contact WiscNet NOC.
Posted Jun 18, 2026 - 12:41 CDT
This incident affected: TEACH - Madison (Glenwood City School District).