[2277883] Fox Valley Technical College - 401321 - Down

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 7:55 AM CST 8/17/2026
Duration: 1
Technician(s): Fue Khang
Review Date: 8/17/2026
Brief Summary: Alarms came in at 7:55 AM CST. Customer was informed and they advised they are able to ping out. Closed ticket
Root Cause: No trouble found.

Posted Aug 17, 2026 - 11:28 CDT

Resolved

The WiscNet NOC has lost connection to our device for **Fox Valley Technical College** at **7:55**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact your last mile provider for support.

If you have any additional questions, please contact WiscNet NOC.
Posted Aug 17, 2026 - 11:25 CDT
This incident affected: Fox Valley Technical College.
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