[2252463] Markesan SD - 400549 - Down

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 6/24/2026 10:32 AM
Duration: 13 Minutes
Technician(s): Fue Khang
Review Date: 6/24/2026

Brief Summary: Alarms for this site came in at 10:32 AM. While notifying Wiscnet and customer, alarms cleared at 10:45 AM. After checking the device, it was due to a power issue.

Root Cause: Loss of power

Posted Jun 24, 2026 - 11:02 CDT

Resolved

We saw the alarms for Markesan SD clear at 10:45 AM. All services have been restored.

Posted Jun 24, 2026 - 11:00 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 24, 2026 - 10:59 CDT

Identified

The WiscNet NOC has lost access to our device for Markesan School District at 10:32 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0946.

Posted Jun 24, 2026 - 10:44 CDT

This incident affected: TEACH - Madison (Markesan School District).