St. Mary Catholic Schools - 400633 Outage | 2220711

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 04/02/2026 9:44 AM CDT

Duration: 221 minutes

Technician(s): Carter

Review Date: 4/6/2026

Brief Summary: On-site router lost power. Services restored once power was restored to the equipment.

Root Cause: Device lost power

Posted Apr 06, 2026 - 07:50 CDT

Resolved

Hello,

We see this circuit up as of 1:25 PM CDT 04/02/2026.

Thank you,

Posted Apr 02, 2026 - 13:44 CDT

Investigating

The WiscNet NOC has lost access to our device for St. Mary Catholic Schools at 04/02/2026 9:44 AM CDT. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Posted Apr 02, 2026 - 10:02 CDT

This incident affected: TEACH - Milwaukee (St. Mary Catholic Schools).