[2261112] Barron Area School District - router unreachable

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 7/15 at 8:29 AM Central
Duration: 53 Minutes
Technician(s): Marcus
Review Date: 7/15

Root Cause: loss of power

Brief Summary: We lost access to the onsite device at 8:29 AM Central, after a power cycle the onsite device came back up at 9:22 AM Central.

Posted Jul 15, 2026 - 12:02 CDT

Resolved

Hello,

The Wiscnet NOC observed alarms clear and services restore at 9:22 AM Central.
Posted Jul 15, 2026 - 11:52 CDT

Investigating

Hello,

The WiscNet NOC has lost access to our device for Barron Area School District at 7/15, 8:29 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 121.
 
If you have any additional questions, please contact WiscNet NOC.
Posted Jul 15, 2026 - 08:54 CDT
This incident affected: TEACH - Madison (Barron Area School District).