[2292035] City of De Pere - Handoff port down

Incident Report for WiscNet

Postmortem

Date Incident: 9/16

Duration: NA

Technician(s): Marcus/Dante

Review Date: 10/5

Brief Summary: We observed traffic drop on the secondary handoff of port. Member confirms there is no issue.

Root Cause: NA

Posted Oct 05, 2026 - 15:18 CDT

Resolved

This incident has been resolved.

Posted Oct 05, 2026 - 15:10 CDT

Investigating

Hello,

The WiscNet NOC observed the secondary handoff port for City of De Pere at 9/16 8:49pm. Please let us know if there are any known network or power events impacting this service. We will continue to monitor and will send another update when alarms have cleared.

If you have any additional questions, please contact WiscNet NOC at noc@wiscnet.net or by phone at 608-442-6761.

Thank you,

Posted Sep 17, 2026 - 08:41 CDT

This incident affected: City of De Pere.