Our partner provider resolved this issue and we see the circuit up.
Posted Apr 05, 2025 - 21:00 CDT
Monitoring
Greetings,
Our partner provider resolved this issue and we see the circuit up.
Posted Apr 04, 2025 - 20:00 CDT
Update
Spectrum Field Techs are en route to further assess the suspected damage area. No ETR is available at this time. Further updates will be provided as they become available.
Posted Apr 04, 2025 - 15:41 CDT
Update
No new updates to add at this time
Posted Apr 04, 2025 - 14:18 CDT
Update
Team,
The Wiscnet NOC has been in contact with our partner. They are arranging a dispatch with a field tech and expected ETA is 16:00 to further isolate the cause of this event. Further updates will be provided as they become available.
Posted Apr 04, 2025 - 14:04 CDT
Investigating
The WiscNet NOC sees alarms active and cannot reach the premise equipment for the Berlin Area School District. Please verify power to the equipment and advise of any known outages or maintenance events that may be causing the alarms. We are tracking this incident with our ticket INC0574217. Please call our Network Operations Center to provide any updates available. Thank you.