At this time the provider is still investigating and pushing their partner for restoration. There is no ETR.
Thank you,
Posted Oct 20, 2026 - 17:37 CDT
Update
Hello,
The failed NNI collector is still being investigated by the provider. We will update you as more is provided.
Posted Oct 20, 2026 - 14:53 CDT
Update
The provider is continuing their investigation. We will update you as more information is revealed.
Posted Oct 20, 2026 - 14:17 CDT
Update
This outage is correlated to a failed 1GE NNI in Madison, WI. We will update you when more information is revealed.
Posted Oct 20, 2026 - 12:56 CDT
Update
Hello,
We are working with our local provider for further investigation.
Posted Oct 20, 2026 - 12:00 CDT
Investigating
Hello,
We are seeing a network event starting at 10:32 AM that is affecting multiple members. We are investigating further and provide updates as we know more.
Posted Oct 20, 2026 - 10:55 CDT
This incident affects: TEACH - Madison (Hurley School District, Mercer School District, North Lakeland School District, Northwood School District, Solon Springs School District).