[2275578] Westfield School District - router unreachable

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 8/12 7:49 AM Central
Duration: 272 Minutes
Technician(s): Marcus
Review Date: 8/12

Root Cause: Loss of Power

Brief Summary: We lost access to our device onsite at WestField School District at 7:49 AM Central. After a power cycle on our onsite device, alarms cleared and services restored at 12:21 PM Central.

Posted Aug 12, 2026 - 14:53 CDT

Resolved

Hello,

The WiscNet NOC observed alarms clear and services restored at 12:21 PM Central.
Posted Aug 12, 2026 - 14:47 CDT

Investigating

Hello,

The WiscNet NOC has lost access to our device for Westfield School District at 8/12 7:49 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1830. 

If you have any additional questions, please contact WiscNet NOC.

Thank you,
Marcus
Posted Aug 12, 2026 - 08:11 CDT
This incident affected: TEACH - Madison (Westfield School District).