spotty power connection past the GLS Provider device.
Posted Sep 28, 2026 - 10:55 CDT
Resolved
Hello, The provider was able to find due to spotty power connection past the device. The provider has closed their ticket after monitoring and observing no issues for 3 days.
Posted Sep 28, 2026 - 10:55 CDT
Update
Hello, The provider was unable to work out site access during the night due to your location being closed. At this time, the provider will try to dispatch to the school between 9:30 AM - 4PM today for the bouncing and packet loss the provider observes.
Kind regards,
Posted Sep 23, 2026 - 09:44 CDT
Update
Hello,
Our provider on this should be making a dispatch for 2:30AM tomorrow. We will update you again as soon as we receive new information.
Posted Sep 22, 2026 - 22:44 CDT
Update
Hello,
We are still waiting for a tech dispatch from AT&T on this issue. We will update you again once we have more information.
Posted Sep 22, 2026 - 20:20 CDT
Investigating
Hello,
The previous WiscNet incident was closed by mistake. We have opened this new incident and will use this to send updates on the status of this outage.
At this time ATT has completed layer 1 troubleshooting and has made request for dispatch.
We will continue to send updates as more information becomes available to us.
Thank you,
Posted Sep 22, 2026 - 15:29 CDT
This incident affected: TEACH - Milwaukee (Genoa City J2 School District).