Date & Time of Incident: 10/16 6:37am
Duration: 13 minutes
Technician(s): Johnathon Laun
Review Date: 10/16
Brief Summary: We observed alarms for a loss of connection to our device on site
Root Cause: Device on site seems to of been rebooted indicated by log check
Posted Oct 16, 2026 - 07:53 CDT
Resolved
This incident has been resolved.
Posted Oct 16, 2026 - 07:52 CDT
Identified
Hello,
We are seeing this as restored as of 6:50am.
We will be closing out this ticket and status page.
Thank you,
Posted Oct 16, 2026 - 07:49 CDT
Investigating
The WiscNet NOC has lost access to our device for Wabeno Area School District at 10/16 6:37am CT. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1693.
If you have any additional questions, please contact WiscNet NOC.
Posted Oct 16, 2026 - 06:49 CDT
This incident affected: TEACH - Madison (Wabeno Area School District).