2253666 - Saint Croix Falls School District - Member Handoff Down

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 06/28/2026 11:05 AM CDT

Duration: 167 minutes

Technician(s): Zach

Review Date: 06/28/2026

Root Cause: Local power outage

Posted Jun 28, 2026 - 15:48 CDT

Resolved

This incident has been resolved as of 13:52 CDT this afternoon.

Posted Jun 28, 2026 - 15:46 CDT

Investigating

Hello,

The WiscNet NOC has lost access to our device for r-stcroixfallssd at 11:05 AM CDT 06/28/2026. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1573.

Thank you,

Posted Jun 28, 2026 - 12:02 CDT

This incident affected: TEACH - Madison (Saint Croix Falls School District).