Date & Time of Incident: 10/15 14:05 - 14:36
Duration: ~31 minutes
Technician(s): Jacob K
Review Date: 10/15
Brief Summary: We observed alarms indicating a mass outage on a provider connection. The provider was contacted and we are now seeing all sites restored.
Root Cause: Provider outage
Posted Oct 15, 2026 - 15:20 CDT
Resolved
This incident has been resolved.
Posted Oct 15, 2026 - 15:17 CDT
Monitoring
At this time WISCNET is seeing this event resolved with all affected services restored. Please reach out if you are experiencing any lingering issues.
Posted Oct 15, 2026 - 15:17 CDT
Update
We are continuing to investigate this issue.
Posted Oct 15, 2026 - 15:13 CDT
Update
We are continuing to investigate this issue.
Posted Oct 15, 2026 - 14:46 CDT
Update
Hello,
We are working with our local provider for further investigation.
Posted Oct 15, 2026 - 14:38 CDT
Investigating
Hello,
We are seeing a network event starting at 2:10 PM that is affecting multiple members. We are investigating further and provide updates as we know more.
Posted Oct 15, 2026 - 14:24 CDT
This incident affected: TEACH - Madison (Saint Croix Falls School District) and School District of Ladysmith, Mid-State Technical College, Neillsville School District, Northland College, Owen-Withee School District, Rhinelander School District, Stanley-Boyd Area School District, Thorp School District, Tomahawk School District.