[2254878] r-markesansd - 400549 - down

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 7/1 at 7:42 AM Central
Duration: 290 minutes
Technician(s): Marcus
Review Date: 7/2

Root Cause: No root cause identified, logs indicate a loss of power on the onsite device

Brief Summary: We received alarms for the onsite device at the markesan school district at 7:42 AM Central. A device reboot was performed on the onsite device at 12:32 PM Central restoring the service.

Posted Jul 02, 2026 - 15:50 CDT

Resolved

Hello,

We observed services restore starting at 12:32 PM Central.

Please reach out if you have any questions.

Thank you,

Posted Jul 01, 2026 - 13:24 CDT

Identified

Hello,

The WiscNet NOC has lost access to our device for Markesan School District on 7/1 at 7:42 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 946.
If you have any additional questions, please contact WiscNet NOC.

Thank you,

Posted Jul 01, 2026 - 08:14 CDT

This incident affected: TEACH - Madison (Markesan School District).