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Incident Report for WiscNet

Postmortem

Date & Time of Incident: 9/30 1:40am
Duration: 46 minutes
Technician(s): Connor Felton
Review Date: 9/30

Brief Summary: We observed alarms for these schools come in

Root Cause: Due to a loss of routing to the schools

Posted Sep 30, 2026 - 03:24 CDT

Resolved

Hello,

We are seeing these alarms clear as of 2:24am.

Please reach out to the WiscNet NOC if you believe this is a mistake.

Thank you,
Posted Sep 30, 2026 - 03:23 CDT

Investigating

Hello,

Starting at 1:40 we observed a loss of connection to our onsite equipment for your circuits.

At this time we are requesting onsite power and equipment be verified.

To get a ticket opened with GLS please contact them at 866-558-1920 an use your site ID listed below.

Please reach out with any questions

Thank you,

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Edgar School District - 424
Antigo Unified School District - 34
Bowler School District - 199
Elcho School District - 428
Lac du Flambeau #1 School District - 802
Marathon City School District - 933
Menominee Indian School District - 759
Northland Pines School District - 1972
Phelps School District - 1318
Rib Lake School District - 1427
Tigerton School District - 1649
Three Lakes School District - 1647
Woodruff J1 School District - 63
Shawano School District - 2481
CESA 9 - 1657
Marion School District - 944
Stratford School District - 1596
Posted Sep 30, 2026 - 02:27 CDT
This incident affected: TEACH - Madison (Antigo Unified School District, CESA 9, Edgar School District, Marathon City School District, Marion School District, Phelps School District, Stratford School District, Tigerton School District, Woodruff J1 School District) and TEACH - Milwaukee (Bowler School District, Elcho School District, Lac du Flambeau #1 School District, Menominee Indian School District, Northland Pines School District, Rib Lake School District, Shawano School District, Three Lakes School District).