WiscNet Status - INC0352794 - Lena SD Site Down

INC0352794 - Lena SD Site Down

Incident Report for WiscNet

Resolved

We are now seeing all alarms clear and services restored. We're holding our ticket 24 hours to monitor the connections for stability; please reach out to us if you continue to experience any further issues in that time.

608-442-6761 option 1

Posted Apr 05, 2024 - 22:00 CDT

Monitoring

We are now seeing all alarms clear and services restored. We're holding our ticket 24 hours to monitor the connections for stability; please reach out to us if you continue to experience any further issues in that time.

608-442-6761 option 1

Posted Apr 04, 2024 - 21:47 CDT

Update

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net

Posted Apr 04, 2024 - 16:02 CDT

Update

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net

Posted Apr 04, 2024 - 14:37 CDT

Investigating

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net

Posted Apr 04, 2024 - 09:51 CDT

Update

The WiscNet NOC is not able to reach your device onsite. Please verify power and equipment and advise of any known outages or maintenance events that may be causing this alarm.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net

Posted Apr 04, 2024 - 08:28 CDT

Update

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

Posted Apr 04, 2024 - 06:43 CDT

Update

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

Posted Apr 03, 2024 - 23:55 CDT

Monitoring

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

Posted Apr 03, 2024 - 22:25 CDT

Update

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

Posted Apr 03, 2024 - 18:55 CDT

Update

No new updates have been received from the member and device remains unreachable. The NOC is holding for power and equipment verification.

Posted Apr 03, 2024 - 17:19 CDT

Update

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

Posted Apr 03, 2024 - 15:18 CDT

Update

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

Posted Apr 03, 2024 - 13:04 CDT

Update

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

Posted Apr 03, 2024 - 10:02 CDT

Update

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net

Posted Apr 03, 2024 - 08:33 CDT

Investigating

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net

Posted Apr 03, 2024 - 05:46 CDT

This incident affected: Lena School District.