[2252862] CESA 5 router unreachable | #2252862

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 6/25 at 9:03 - 10:05 AM CT
Duration: 9:03 - 10:05 AM CT
Technician(s): Jake
Review Date: 6/25

Brief Summary: Observed the connection to the device go down at 9:03 AM. We then observed the device connection restore at 10:05 AM CT.

Posted Jun 25, 2026 - 10:32 CDT

Resolved

This incident has been resolved.

Posted Jun 25, 2026 - 10:27 CDT

Identified

The WiscNet NOC has lost access to our device for Cesa 5 on 6/25 at 9:03 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.

Posted Jun 25, 2026 - 09:14 CDT

This incident affected: TEACH - Madison (CESA 5).