[2303621] Cambridge - 400460 - Down

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 10/14 12:06am
Duration: 109 minutes
Technician(s): Johnathon Laun
Review Date: 10/14

Brief Summary: We observed alarms for the school district going down

Root Cause: We lost routing between the isp router and the device on premise

Posted Oct 14, 2026 - 02:18 CDT

Resolved

This incident has been resolved.
Posted Oct 14, 2026 - 02:17 CDT

Update

Hello,

We are seeing this site as back up as of 1:55am CT.

We will be closing this status page.

Thank you,
Posted Oct 14, 2026 - 02:13 CDT

Investigating

The WiscNet NOC has lost access to our device for **Cambridge School District** at **12:06am 10/14**. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **238**.

If you have any additional questions, please contact WiscNet NOC.
Posted Oct 14, 2026 - 00:14 CDT
This incident affected: TEACH - Madison (Cambridge School District).