Sauk Prairie School District device unreachable | 2225109

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 4/14 12:27 CT to 15:50 CT

Duration: 12:27 CT to 15:50 CT

Technician(s): Jake

Review Date: 4/16

Brief Summary: On 4/14 at 12:27 CT we observed connection to our device go down. We then saw connection restore at approximately 15:50 CT.

Posted Apr 16, 2026 - 15:39 CDT

Resolved

This incident has been resolved.
Posted Apr 16, 2026 - 15:37 CDT

Monitoring

We observed this site restore at approximately 3:50 CT at 4/14.
Posted Apr 16, 2026 - 15:37 CDT

Investigating

The WiscNet NOC has lost access to our device for Sauk Prairie School District on 4/14 at 12:27 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.

If you have any additional questions, please contact WiscNet NOC.
Posted Apr 14, 2026 - 12:41 CDT
This incident affected: TEACH - Madison (Sauk Prairie School District).