[2272567] Wiscnet - Port Edwards School District - Outage

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 8/6/26 0638 AM

Duration: 45 hours

Technician(s): Tim, Payton

Review Date: 8/10/26

Brief Summary: The WiscNet NOC lost access to our device onsite.

Posted Aug 10, 2026 - 10:21 CDT

Resolved

The WiscNet NOC has observed all alarms clear and we have regained access to our device at Port Edwards School District at 3:38am on 8/8/26.

Posted Aug 10, 2026 - 10:17 CDT

Identified

Hello,

The WiscNet NOC has lost access to our device for Port Edwards School District at 8/6, 0638 AM Central. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1347.

If you have any additional questions, please contact WiscNet NOC

Thank you,

Posted Aug 06, 2026 - 06:55 CDT

This incident affected: TEACH - Madison (Port Edwards School District).