INC0348677 - Brighton #1 School District Down- Ping Alarms on Devices

Incident Report for WiscNet

Resolved

This incident has been resolved.
Posted Apr 02, 2024 - 08:31 CDT

Update

Ticket returned after resolution due to an auto-reply. Re-resolving the case.
Posted Apr 01, 2024 - 23:22 CDT

Update

Resolved.
Posted Apr 01, 2024 - 16:40 CDT

Update

The WiscNet NOC is currently seeing your device onsite as unreachable. Please verify power and equipment when possible.

Please contact the WiscNet NOC if you have any further questions.
Posted Mar 31, 2024 - 14:13 CDT

Update

The WiscNet NOC is currently seeing your device onsite as unreachable. Please verify power and equipment when possible.

Please contact the WiscNet NOC if you have any further questions.
Posted Mar 31, 2024 - 06:45 CDT

Update

.The WiscNet NOC is currently seeing your device onsite as unreachable. Please verify power and equipment when possible.

Please contact the WiscNet NOC if you have any further questions.
Posted Mar 30, 2024 - 22:25 CDT

Update

The WiscNet NOC is currently seeing your device onsite as unreachable. Please verify power and equipment when possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
Posted Mar 30, 2024 - 10:25 CDT

Update

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
Posted Mar 29, 2024 - 15:55 CDT

Monitoring

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
Posted Mar 29, 2024 - 12:02 CDT

Update

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Posted Mar 28, 2024 - 03:37 CDT

Investigating

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Posted Mar 28, 2024 - 00:18 CDT

Monitoring

The WiscNet NOC is seeing all devices up and running with no issues. We will be resolving this ticket.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Posted Mar 27, 2024 - 05:00 CDT

Update

The WiscNet NOC is currently seeing multiple devices return online on site. Please confirm services are online.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Posted Mar 27, 2024 - 03:23 CDT

Update

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Posted Mar 27, 2024 - 01:51 CDT

Investigating

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1

noc@wiscnet.net
Posted Mar 27, 2024 - 00:29 CDT
This incident affected: Brighton #1 School District.
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