#2274372 - Cuba City School District - DOWN

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 8/9 6:51 PM Central
Duration: 2327 Minutes
Technician(s): Marcus
Review Date: 8/11

Root Cause: Known electrical work

Brief Summary: We lost access to our device onsite for the Cuba City School District between 8/9 at 6:51 PM Central to 8/11 at 8:38 AM Central. The cause of the outage was known electrical work performed yesterday at the school district.

Posted Aug 11, 2026 - 11:04 CDT

Resolved

Hello,

The WiscNet NOC observed alarms clear and services restore at 9:38 AM Central.
Posted Aug 11, 2026 - 10:37 CDT

Investigating

Hello,

We've detected an outage on your service starting around 6:51PM. If this outage is unexpected and you've verified power onsite, please reach out to 866-558-1920 and create a trouble ticket. If you have any questions or concerns, please reach out to 608-442-6761.

Thank you,
Posted Aug 09, 2026 - 19:04 CDT
This incident affected: TEACH - Madison (Cuba City School District).