We have received the following RFO from our provider:
At approximately 8:41 AM Central on October 7, 2026, multiple TEACH-connected school districts and library locations across Wisconsin experienced a brief loss of connectivity lasting approximately 7 to 10 minutes. Services restored automatically, and subsequent testing confirmed normal network operation.
AT&T coordinated with Frontier/Verizon, Access Wisconsin, GLS, and other stakeholders to investigate potential network events, maintenance activities, or transport issues during the timeframe. No planned maintenance, alarms, change activity, or known network events were identified by any participating provider. Post-event testing of affected circuits and network paths showed services operating normally with no service-affecting conditions present.
At this time, the event appears to have been a short-duration, multi-site interruption affecting numerous TEACH locations simultaneously. While the outage characteristics suggest the possibility of a transient upstream transport or aggregation-related event, the available data does not provide sufficient evidence to conclusively identify a root cause. Therefore, the cause of the outage remains unknown.
AT&T will continue to review any additional information that becomes available; however, all affected services are currently operating normally and no further customer impact has been observed.
Posted Oct 07, 2026 - 14:56 CDT
Update
We are continuing to monitor for any further issues.
Posted Oct 07, 2026 - 09:44 CDT
Monitoring
Hello,
We observed a network event from 8:44 - 8:51 AM CST. We have reached out to our local provider for further investigation.
Posted Oct 07, 2026 - 09:09 CDT
Investigating
Hello,
We are seeing a network event that is affecting multiple members at 8:44 AM. We are working with our local provider and determining affected members.
Posted Oct 07, 2026 - 08:50 CDT
This incident affected: TEACH - Madison (Antigo Unified School District, CESA 9, Edgar School District, Marathon City School District, Marion School District, Phelps School District, Stratford School District, Tigerton School District, Woodruff J1 School District) and TEACH - Milwaukee (Bowler School District, Elcho School District, Lac du Flambeau #1 School District, Menominee Indian School District, Northland Pines School District, Rib Lake School District, Shawano School District, Three Lakes School District).