Rib Lake School District - Router Unreachable

Incident Report for WiscNet

Postmortem

Date & Time of Incident:5/28/26 1:28pm

Duration: 24 minutes

Technician(s): Payton F

Review Date: 5/28/26

Brief Summary: The router onsite became unreachable due to a loss of power.

Root Cause: Loss of Power

Posted May 28, 2026 - 13:58 CDT

Resolved

Hello,

The WiscNet NOC has observed all alarms clear and we have regained access to our router onsite. Device uptime shows that the router observed a loss of power.

Posted May 28, 2026 - 13:56 CDT

Investigating

The WiscNet NOC has lost access to our device for Rib Lake School District at 1:28pm. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 1427.

If you have any additional questions, please contact WiscNet NOC.

Posted May 28, 2026 - 13:44 CDT

This incident affected: TEACH - Milwaukee (Rib Lake School District).