Date & Time of Incident: 10/2 9:37 AM
Duration: 0
Technician(s): Fue Khang
Review Date: 10/3
Brief Summary: Alarms came in on 10/2 at 9:37 AM. Initially investigated as an outage. Still observed keep alive traffic. Observed this circuit to be a backup circuit. Adjusted thresholds and alarms cleared.
Root Cause: Low traffic levels, non issue.
Posted Oct 02, 2026 - 11:02 CDT
Resolved
This incident has been resolved.
Posted Oct 02, 2026 - 10:57 CDT
Identified
Hello,
The WiscNet NOC is observing low traffic to our device for **Waupaca School District** at 10/1 9:37 AM CST. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is **1755**.
If you have any additional questions, please contact WiscNet NOC at __noc@wiscnet.net__ or by phone at 608-442-6761.
Thank you,
Posted Oct 01, 2026 - 10:01 CDT
This incident affected: TEACH - Milwaukee (Waupaca School District).