[2316005] Coman Elementary School - Portage - 400477 - Down

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 11/11 10:28 AM
Duration: 28
Technician(s): Fue Khang
Review Date: 11/11
Brief Summary: GLS sent in ticket advising this site was down. They resolved their ticket. GLS advised a power supply issue.
Root Cause: Customer premise power

Posted Nov 11, 2026 - 11:22 CST

Resolved

This incident has been resolved.

Posted Nov 11, 2026 - 11:20 CST

Identified

Hello,

GLS/TEACH has advised they have lost communications with Coman Elementary School - Portage at 10:28 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 2998.

If you have any additional questions, please contact WiscNet NOC at noc@wiscnet.net or by phone at 608-442-6761.

Thank you,

Posted Nov 11, 2026 - 10:41 CST