1 Alert: r-stcroixcentralsd - ICMP-ping

Incident Report for WiscNet

Resolved

Greetings,

We have verified all devices are back online and working successfully. Please contact us if you experience any more issues.

WiscNet NOC
608-442-6761, option 1
Posted May 03, 2025 - 00:00 CDT

Update

Greetings,

We have verified all devices are back online and working successfully. Please contact us if you experience any more issues.

WiscNet NOC
608-442-6761, option 1
Posted May 01, 2025 - 23:46 CDT

Monitoring

Greetings,

Beginning 05/01/2025 16:46:07 CDT the WiscNet NOC received alarms indicating that equipment at your location is unreachable.

The NOC has confirmed that we are unable to reach your equipment at this time.

In order to facilitate further troubleshooting, please verify that equipment on site is powered on and properly cabled.

The NOC will hold pending your response.
Please contact the WiscNet NOC if you have any further questions.

Thank you,

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net
Posted May 01, 2025 - 19:37 CDT

Investigating

Greetings,

Beginning 05/01/2025 16:46:07 CDT the WiscNet NOC received alarms indicating that equipment at your location is unreachable.

The NOC has confirmed that we are unable to reach your equipment at this time.

In order to facilitate further troubleshooting, please verify that equipment on site is powered on and properly cabled.

The NOC will hold pending your response.
Please contact the WiscNet NOC if you have any further questions.

Thank you,

WiscNet NOC
608-442-6761 option 1
noc@wiscnet.net
Posted May 01, 2025 - 17:32 CDT
This incident affected: Saint Croix Central School District.
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