Date & Time of Incident: 10/1 3:46
Duration: 1288
Technician(s): Dylan Trott, Fue Khang
Review Date: 10/2
Brief Summary: GLS notified us of an outage starting at 10:46 AM. GLS advised their lmp fixed a config issue and services restored on 10/2 at 1:21 PM
Root Cause: LMP Config issue
Posted Oct 02, 2026 - 13:36 CDT
Resolved
This incident has been resolved.
Posted Oct 02, 2026 - 13:29 CDT
Identified
Hello,
The WiscNet NOC has lost access to our device for East Troy Community School District at 10/1/2026 at 3:46PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 3188.
If you have any additional questions, please contact WiscNet NOC at __noc@wiscnet.net__ or by phone at 608-442-6761.
Thank you,
Posted Oct 01, 2026 - 15:51 CDT
This incident affected: TEACH - Madison (East Troy Community School District).