[2302651] Woodruff J1 School District - 400674 - Down

Incident Report for WiscNet

Postmortem

Date & Time of Incident: 8/12 8:21 AM
Duration: 114
Technician(s): Fue Khang
Review Date: 8/12
Brief Summary: Alarms came in at 8:21 AM. We were notified of a maintenance. Alarms cleared at 10:17 AM.
Root Cause: Maintenance.

Posted Oct 12, 2026 - 11:43 CDT

Resolved

Hello,

The WiscNet NOC has lost access to our device for Woodruff J1 School District on 10/12 at 8:17:45 AM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920. The TEACH ID for this circuit is 0063.

If you have any additional questions, please contact WiscNet NOC at __noc@wiscnet.net__ or by phone at 608-442-6761.

Thank you,

Posted Oct 12, 2026 - 11:41 CDT

This incident affected: TEACH - Madison (Woodruff J1 School District).