INC0585338 - Woodruff J1 School District - 3 Alerts: r-woodruffsd - ICMP-ping

Incident Report for WiscNet

Resolved

Greetings,

We are now seeing the site is up with no issues and will be resolving this ticket.
Posted Apr 30, 2025 - 08:00 CDT

Monitoring

Greetings,

We are now seeing the site is up with no issues and will be resolving this ticket.
Posted Apr 29, 2025 - 07:23 CDT

Update

We are currently seeing the Wiscnet equipment for Woodruff SD as unreachable. Please verify that all power and equipment is functioning onsite, or if you are performing any maintenance work that would disrupt this connection.

Thank you,
WiscNet NOC
608-442-6761, option 1
Posted Apr 28, 2025 - 23:09 CDT

Investigating

Hello,

The NOC observed alarms associated with device r-woodruffsd. The device is not reachable. An email has been sent to the customer to verify power and equipment. Please notify the NOC via phone as well to provide additional information.

Thank you,
WiscNet NOC
608-442-6761, option 1
Posted Apr 28, 2025 - 21:59 CDT
This incident affected: Woodruff J1 School District.