Brief Summary: The outage was due an issue with our local provider's network device that had to be rebooted.
Root Cause: Local provider’s network device
Posted Oct 29, 2026 - 11:07 CDT
Resolved
Hello,
We are seeing services restore at 9:50 AM today. Our local provider needed to reboot a device on their network.
Posted Oct 29, 2026 - 10:53 CDT
Identified
Hello,
Our local provider is actively investigating. There is still no ETR yet.
Posted Oct 29, 2026 - 09:46 CDT
Update
Hello,
We are working with our local provider for further investigation. There is no ETR yet at this time.
Posted Oct 29, 2026 - 08:46 CDT
Investigating
Hello,
We are seeing a network event at 8:13 AM and are currently investigating.
Posted Oct 29, 2026 - 08:18 CDT
This incident affected: TEACH - Milwaukee (Holmen School District, Wrightstown Community School District), TEACH - Madison (Osceola School District, River Valley School District, Saint Croix Central School District), and School District of Ladysmith, Mid-State Technical College, Neillsville School District, Northland College, Owen-Withee School District, Rhinelander School District, Stanley-Boyd Area School District, Thorp School District, Tomahawk School District, Waupaca County.