INC0641713 - River Ridge School District - Member Site Unreachable

Incident Report for WiscNet

Resolved

Hello,

Alarms have cleared in monitoring and NOC has confirmed impacted device is now ping reachable. As there are no further issues the NOC will resolve and hold 24 hours for monitoring.
Posted Aug 11, 2025 - 14:00 CDT

Monitoring

Hello,

Alarms have cleared in monitoring and NOC has confirmed impacted device is now ping reachable. As there are no further issues the NOC will resolve and hold 24 hours for monitoring.
Posted Aug 10, 2025 - 13:50 CDT

Update

WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net
Posted Aug 10, 2025 - 08:32 CDT

Investigating

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net
Posted Aug 10, 2025 - 08:25 CDT
This incident affected: River Ridge School District.