INC0635833 | WiscNet | Mercer School District Connection Down

Incident Report for WiscNet

Resolved

Greetings,

The NOC is currently investigating the issue and will advise once an update is available.

Thank you.
Posted Jul 30, 2025 - 12:39 CDT

Update

Greetings,

The NOC is currently investigating the issue and will advise once an update is available.

Thank you.
Posted Jul 30, 2025 - 11:13 CDT

Update

Greetings,

The NOC is currently investigating the issue and will provide an update shortly.

Thank you.
Posted Jul 30, 2025 - 11:04 CDT

Update

Greetings,

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment at the location and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net
Posted Jul 30, 2025 - 10:26 CDT

Update

Greetings,

Our engineers are currently investigating the issue and you will receive an update shortly with further information. Thank you.
Posted Jul 30, 2025 - 10:12 CDT

Update

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment at the location and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net
Posted Jul 30, 2025 - 08:45 CDT

Investigating

The WiscNet NOC is currently seeing the router onsite as unreachable at this time. Please verify power and equipment at the location and report back to us for further investigation into the issue.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc_incidents@wiscnet.net
Posted Jul 30, 2025 - 04:21 CDT
This incident affected: Solon Springs School District.