WiscNet | Site down - Medford Area Public School District (523769)
Incident Report for WiscNet
Resolved
This incident has been resolved.
Posted May 12, 2020 - 13:30 CDT
Monitoring
Our partner provider TDS has investigated the outage and applied a solution. Service should be fully restored and TDS has confirmed that they have completed work. Your
service will be monitored for 24 hours before our ticket is closed, please let us know if you experience further interruptions with your service.

Please contact the WiscNet NOC if you have any questions.

608-442-6761 option 1

noc@wiscnet.net
Posted May 12, 2020 - 13:07 CDT
Identified
Notification of an unplanned event affecting your institution:

We have engaged our partner provider who confirmed service down due to active outage. More updates to follow shortly.

Please be advised that you may receive communication from a local telecom provider in an attempt to restore your services. Assisting these providers will help in returning
you internet services to normal operation.

If you have any questions, please do not hesitate to contact the WiscNet NOC.


608-442-6761 option 1
noc@wiscnet.net
Posted May 12, 2020 - 11:17 CDT
Investigating
Notification of an unplanned event affecting your institution:

WiscNet NOC sees alarms which indicate service at your location is currently hard down.

Please verify power and equipment and be advised that you may receive communication from a local telecom provider in an attempt to restore your services. Assisting
these providers will help in returning you internet services to normal operation.

If you have any questions, please do not hesitate to contact the WiscNet NOC.


608-442-6761 option 1
noc@wiscnet.net
Posted May 12, 2020 - 11:05 CDT
This incident affected: Medford Area Public School District.